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Best Diagramming Software

Brianna Bajwa
BB
Researched and written by Brianna Bajwa

Diagramming software allows users to create detailed diagrams—such as flow charts and floor plans—out of data and images. Diagramming tools often include templates for building diagrams in addition to enabling users to create diagrams from scratch. Certain diagramming programs can integrate with other design tools, and may offer collaborative platforms so multiple users can view and edit diagram files at the same time.

To qualify for inclusion in the Diagramming category, a product must:

Offer specialized tools for designing one or more types of diagrams, such as organizational charts and floorplans
Provide industry-related shapes and elements for use in diagrams and allow users to create or import custom diagram components
Allow specified users to view and interact with diagrams online during and after presentations

Best Diagramming Software At A Glance

Best for Small Businesses:
Best for Mid-Market:
Best for Enterprise:
Highest User Satisfaction:
Best Free Software:
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Best for Enterprise:
Highest User Satisfaction:
Best Free Software:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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120 Listings in Diagramming Available
By Miro
(7,604)4.7 out of 5
Optimized for quick response
4th Easiest To Use in Diagramming software
View top Consulting Services for Miro
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100% off: Free forever
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Miro provides a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together. Today, 90M+ total users around the world in 200,000 organ

    Users
    • Product Manager
    • Project Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 41% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Miro Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,866
    Team Collaboration
    1,519
    Features
    1,138
    Real-time Collaboration
    1,025
    Real-Time Collaboration
    991
    Cons
    Missing Features
    605
    Limited Features
    424
    Board Management
    417
    Learning Curve
    381
    Slow Loading
    357
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Miro features and usability ratings that predict user satisfaction
    8.8
    Quality of Support
    Average: 8.6
    9.1
    Ease of Use
    Average: 8.7
    9.1
    Has the product been a good partner in doing business?
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Miro
    Company Website
    Year Founded
    2011
    HQ Location
    San Francisco, California
    Twitter
    @MiroHQ
    38,542 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,875 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Miro provides a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together. Today, 90M+ total users around the world in 200,000 organ

Users
  • Product Manager
  • Project Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 41% Small-Business
  • 31% Mid-Market
Miro Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,866
Team Collaboration
1,519
Features
1,138
Real-time Collaboration
1,025
Real-Time Collaboration
991
Cons
Missing Features
605
Limited Features
424
Board Management
417
Learning Curve
381
Slow Loading
357
Miro features and usability ratings that predict user satisfaction
8.8
Quality of Support
Average: 8.6
9.1
Ease of Use
Average: 8.7
9.1
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Seller
Miro
Company Website
Year Founded
2011
HQ Location
San Francisco, California
Twitter
@MiroHQ
38,542 Twitter followers
LinkedIn® Page
www.linkedin.com
2,875 employees on LinkedIn®
(6,121)4.5 out of 5
Optimized for quick response
6th Easiest To Use in Diagramming software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Lucid Visual Collaboration Suite empowers over 70 million users globally to turn their ideas into reality. Trusted by 99% of the Fortune 500 and top organizations like GE and NBC Universal, Luc

    Users
    • Software Engineer
    • Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 40% Small-Business
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Lucid Visual Collaboration Suite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,175
    Team Collaboration
    557
    Easy Creation
    545
    Features
    509
    Diagramming
    507
    Cons
    Learning Curve
    305
    Missing Features
    246
    Not Intuitive
    196
    Diagramming Issues
    191
    Steep Learning Curve
    159
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Lucid Visual Collaboration Suite features and usability ratings that predict user satisfaction
    8.8
    Quality of Support
    Average: 8.6
    8.9
    Ease of Use
    Average: 8.7
    9.1
    Has the product been a good partner in doing business?
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2010
    HQ Location
    South Jordan, UT
    Twitter
    @LucidSoftware
    14,757 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,209 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Lucid Visual Collaboration Suite empowers over 70 million users globally to turn their ideas into reality. Trusted by 99% of the Fortune 500 and top organizations like GE and NBC Universal, Luc

Users
  • Software Engineer
  • Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 40% Small-Business
  • 35% Mid-Market
Lucid Visual Collaboration Suite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,175
Team Collaboration
557
Easy Creation
545
Features
509
Diagramming
507
Cons
Learning Curve
305
Missing Features
246
Not Intuitive
196
Diagramming Issues
191
Steep Learning Curve
159
Lucid Visual Collaboration Suite features and usability ratings that predict user satisfaction
8.8
Quality of Support
Average: 8.6
8.9
Ease of Use
Average: 8.7
9.1
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Company Website
Year Founded
2010
HQ Location
South Jordan, UT
Twitter
@LucidSoftware
14,757 Twitter followers
LinkedIn® Page
www.linkedin.com
1,209 employees on LinkedIn®

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(442)4.5 out of 5
3rd Easiest To Use in Diagramming software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    FigJam is the space where teams turn possibilities into real plans. Use FigJam’s flexible, open canvas to shape stronger solutions to tough problems, get stakeholders on the same page, and keep spri

    Users
    • Product Designer
    • Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 50% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • FigJam Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    20
    Features
    17
    Team Collaboration
    13
    Simple
    11
    Real-time Collaboration
    9
    Cons
    Missing Features
    5
    Not Intuitive
    4
    Overwhelming
    4
    Expensive
    3
    Learning Curve
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • FigJam features and usability ratings that predict user satisfaction
    8.7
    Quality of Support
    Average: 8.6
    9.0
    Ease of Use
    Average: 8.7
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Figma
    Year Founded
    2012
    HQ Location
    San Francisco, California
    Twitter
    @figma
    458,490 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,443 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

FigJam is the space where teams turn possibilities into real plans. Use FigJam’s flexible, open canvas to shape stronger solutions to tough problems, get stakeholders on the same page, and keep spri

Users
  • Product Designer
  • Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 50% Small-Business
  • 34% Mid-Market
FigJam Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
20
Features
17
Team Collaboration
13
Simple
11
Real-time Collaboration
9
Cons
Missing Features
5
Not Intuitive
4
Overwhelming
4
Expensive
3
Learning Curve
3
FigJam features and usability ratings that predict user satisfaction
8.7
Quality of Support
Average: 8.6
9.0
Ease of Use
Average: 8.7
8.9
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Seller
Figma
Year Founded
2012
HQ Location
San Francisco, California
Twitter
@figma
458,490 Twitter followers
LinkedIn® Page
www.linkedin.com
2,443 employees on LinkedIn®
(1,318)4.4 out of 5
2nd Easiest To Use in Diagramming software
Save to My Lists
50% off: $89 for 3 Years
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Creately is a visual collaboration platform. It enables teams go from ideation to planning and execution in the same visual space. Visually add ideas to various frameworks, map processes, flows or

    Users
    • Student
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 80% Small-Business
    • 14% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Creately Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    286
    Easy Creation
    118
    Simple
    116
    Features
    111
    Diagramming
    102
    Cons
    Expensive
    59
    Missing Features
    42
    Learning Curve
    41
    Not Intuitive
    37
    Access Limitations
    34
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Creately features and usability ratings that predict user satisfaction
    8.4
    Quality of Support
    Average: 8.6
    8.4
    Ease of Use
    Average: 8.7
    9.2
    Has the product been a good partner in doing business?
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Creately
    Company Website
    Year Founded
    2008
    HQ Location
    Melbourne, Australia
    Twitter
    @creately
    5,050 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    50 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Creately is a visual collaboration platform. It enables teams go from ideation to planning and execution in the same visual space. Visually add ideas to various frameworks, map processes, flows or

Users
  • Student
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 80% Small-Business
  • 14% Mid-Market
Creately Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
286
Easy Creation
118
Simple
116
Features
111
Diagramming
102
Cons
Expensive
59
Missing Features
42
Learning Curve
41
Not Intuitive
37
Access Limitations
34
Creately features and usability ratings that predict user satisfaction
8.4
Quality of Support
Average: 8.6
8.4
Ease of Use
Average: 8.7
9.2
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Seller
Creately
Company Website
Year Founded
2008
HQ Location
Melbourne, Australia
Twitter
@creately
5,050 Twitter followers
LinkedIn® Page
www.linkedin.com
50 employees on LinkedIn®
(344)4.8 out of 5
1st Easiest To Use in Diagramming software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SketchWow creates super-engaging, simple sketches so you can quickly condense and communicate your ideas, concepts and stories (in a clear and casual way) using a fresh & engaging, hand drawn look

    Users
    • Owner
    • CEO
    Industries
    • Consulting
    • Marketing and Advertising
    Market Segment
    • 86% Small-Business
    • 9% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SketchWow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    141
    Easy Creation
    66
    Creativity Freedom
    63
    Templates
    59
    Features
    56
    Cons
    Missing Features
    17
    Learning Curve
    15
    Limited Features
    11
    Steep Learning Curve
    11
    Lack of Templates
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SketchWow features and usability ratings that predict user satisfaction
    9.6
    Quality of Support
    Average: 8.6
    9.2
    Ease of Use
    Average: 8.7
    9.3
    Has the product been a good partner in doing business?
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SketchWow
    Year Founded
    2020
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SketchWow creates super-engaging, simple sketches so you can quickly condense and communicate your ideas, concepts and stories (in a clear and casual way) using a fresh & engaging, hand drawn look

Users
  • Owner
  • CEO
Industries
  • Consulting
  • Marketing and Advertising
Market Segment
  • 86% Small-Business
  • 9% Mid-Market
SketchWow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
141
Easy Creation
66
Creativity Freedom
63
Templates
59
Features
56
Cons
Missing Features
17
Learning Curve
15
Limited Features
11
Steep Learning Curve
11
Lack of Templates
8
SketchWow features and usability ratings that predict user satisfaction
9.6
Quality of Support
Average: 8.6
9.2
Ease of Use
Average: 8.7
9.3
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Seller
SketchWow
Year Founded
2020
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
(664)4.2 out of 5
14th Easiest To Use in Diagramming software
View top Consulting Services for Visio
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Visio is an innovative solution that helps you visualize data-connected business process flows with dozens of ready-to-use templates and thousands of customizable shapes. Work visually from anywhe

    Users
    • Consultant
    • Graduate Engineering Trainee
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 43% Enterprise
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Visio Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Templates
    5
    Charting
    4
    Creativity Freedom
    4
    Design Quality
    4
    Cons
    Diagram Issues
    3
    Adjustment Difficulties
    2
    Compatibility Issues
    2
    Editing Limitations
    2
    Expensive
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Visio features and usability ratings that predict user satisfaction
    8.0
    Quality of Support
    Average: 8.6
    8.1
    Ease of Use
    Average: 8.7
    8.4
    Has the product been a good partner in doing business?
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    14,031,499 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    238,990 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Visio is an innovative solution that helps you visualize data-connected business process flows with dozens of ready-to-use templates and thousands of customizable shapes. Work visually from anywhe

Users
  • Consultant
  • Graduate Engineering Trainee
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 43% Enterprise
  • 31% Mid-Market
Visio Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Templates
5
Charting
4
Creativity Freedom
4
Design Quality
4
Cons
Diagram Issues
3
Adjustment Difficulties
2
Compatibility Issues
2
Editing Limitations
2
Expensive
2
Visio features and usability ratings that predict user satisfaction
8.0
Quality of Support
Average: 8.6
8.1
Ease of Use
Average: 8.7
8.4
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
14,031,499 Twitter followers
LinkedIn® Page
www.linkedin.com
238,990 employees on LinkedIn®
Ownership
MSFT
(91)4.4 out of 5
10th Easiest To Use in Diagramming software
Save to My Lists
Entry Level Price:$62.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Wondershare EdrawMax is an all-in-one diagramming tool that can serve all of your purposes. It is available for Windows, macOS, Linux and Online using. Whether you need to draw flowcharts, mind maps,

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 64% Small-Business
    • 20% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Wondershare EdrawMax Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Learning
    3
    Ease of Use
    3
    Templates
    2
    Customer Support
    1
    Intuitive
    1
    Cons
    Feature Complexity
    1
    Limited Templates
    1
    Movement Difficulty
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Wondershare EdrawMax features and usability ratings that predict user satisfaction
    8.1
    Quality of Support
    Average: 8.6
    9.0
    Ease of Use
    Average: 8.7
    7.9
    Has the product been a good partner in doing business?
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2003
    HQ Location
    Shenzen, CN
    Twitter
    @Wondershare
    13,997 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    568 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Wondershare EdrawMax is an all-in-one diagramming tool that can serve all of your purposes. It is available for Windows, macOS, Linux and Online using. Whether you need to draw flowcharts, mind maps,

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 64% Small-Business
  • 20% Mid-Market
Wondershare EdrawMax Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Learning
3
Ease of Use
3
Templates
2
Customer Support
1
Intuitive
1
Cons
Feature Complexity
1
Limited Templates
1
Movement Difficulty
1
Wondershare EdrawMax features and usability ratings that predict user satisfaction
8.1
Quality of Support
Average: 8.6
9.0
Ease of Use
Average: 8.7
7.9
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Company Website
Year Founded
2003
HQ Location
Shenzen, CN
Twitter
@Wondershare
13,997 Twitter followers
LinkedIn® Page
www.linkedin.com
568 employees on LinkedIn®
(285)4.6 out of 5
8th Easiest To Use in Diagramming software
Save to My Lists
Entry Level Price:Starting at $5.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SmartDraw is a visual collaboration app that combines diagramming, whiteboarding, and data visualization into one enterprise-friendly solution. PLAN, EXECUTE AND REVIEW AS A TEAM IN REAL-TIME Coll

    Users
    • Owner
    Industries
    • Construction
    • Information Technology and Services
    Market Segment
    • 44% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SmartDraw is a drafting software that is used for creating diagrams, floor plans, and design structures.
    • Reviewers like the software's intuitive interface, the ability to create and save custom symbols, the drag and drop feature, and the excellent customer support.
    • Reviewers mentioned issues with the symbol library missing some symbols, difficulty with line snaps, slow loading times, and the lack of a monthly subscription option.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SmartDraw Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    39
    Templates
    12
    Useful
    12
    Easy Drawing
    10
    Efficiency
    10
    Cons
    Limited Features
    8
    Missing Features
    8
    Line Issues
    7
    Learning Curve
    6
    Limited Options
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SmartDraw features and usability ratings that predict user satisfaction
    9.1
    Quality of Support
    Average: 8.6
    8.8
    Ease of Use
    Average: 8.7
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SmartDraw
    Company Website
    Year Founded
    1994
    HQ Location
    The Woodlands, Texas
    Twitter
    @SmartDraw
    3,182 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    50 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SmartDraw is a visual collaboration app that combines diagramming, whiteboarding, and data visualization into one enterprise-friendly solution. PLAN, EXECUTE AND REVIEW AS A TEAM IN REAL-TIME Coll

Users
  • Owner
Industries
  • Construction
  • Information Technology and Services
Market Segment
  • 44% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SmartDraw is a drafting software that is used for creating diagrams, floor plans, and design structures.
  • Reviewers like the software's intuitive interface, the ability to create and save custom symbols, the drag and drop feature, and the excellent customer support.
  • Reviewers mentioned issues with the symbol library missing some symbols, difficulty with line snaps, slow loading times, and the lack of a monthly subscription option.
SmartDraw Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
39
Templates
12
Useful
12
Easy Drawing
10
Efficiency
10
Cons
Limited Features
8
Missing Features
8
Line Issues
7
Learning Curve
6
Limited Options
6
SmartDraw features and usability ratings that predict user satisfaction
9.1
Quality of Support
Average: 8.6
8.8
Ease of Use
Average: 8.7
9.5
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Seller
SmartDraw
Company Website
Year Founded
1994
HQ Location
The Woodlands, Texas
Twitter
@SmartDraw
3,182 Twitter followers
LinkedIn® Page
www.linkedin.com
50 employees on LinkedIn®
(222)4.5 out of 5
7th Easiest To Use in Diagramming software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Cacoo is a diagramming software solution designed to help users create a wide range of visual representations, including diagrams, flowcharts, and wireframes. This tool is particularly beneficial for

    Users
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 59% Small-Business
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Cacoo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    39
    Diagramming
    16
    Easy Creation
    15
    Easy Sharing
    12
    Intuitive
    12
    Cons
    Diagramming Issues
    10
    Missing Features
    8
    Difficult Movement
    7
    Learning Curve
    6
    Limited Features
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Cacoo features and usability ratings that predict user satisfaction
    8.5
    Quality of Support
    Average: 8.6
    9.1
    Ease of Use
    Average: 8.7
    8.4
    Has the product been a good partner in doing business?
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2004
    HQ Location
    Fukuoka, Japan
    Twitter
    @nulabinc
    2,232 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    119 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Cacoo is a diagramming software solution designed to help users create a wide range of visual representations, including diagrams, flowcharts, and wireframes. This tool is particularly beneficial for

Users
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 59% Small-Business
  • 27% Mid-Market
Cacoo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
39
Diagramming
16
Easy Creation
15
Easy Sharing
12
Intuitive
12
Cons
Diagramming Issues
10
Missing Features
8
Difficult Movement
7
Learning Curve
6
Limited Features
6
Cacoo features and usability ratings that predict user satisfaction
8.5
Quality of Support
Average: 8.6
9.1
Ease of Use
Average: 8.7
8.4
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Company Website
Year Founded
2004
HQ Location
Fukuoka, Japan
Twitter
@nulabinc
2,232 Twitter followers
LinkedIn® Page
www.linkedin.com
119 employees on LinkedIn®
(417)4.4 out of 5
5th Easiest To Use in Diagramming software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    draw.io is the industry standard technology for diagramming software, as well as online and desktop diagramming software for end users.

    Users
    • Software Engineer
    • Software Developer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 50% Small-Business
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Draw.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    26
    Useful
    10
    Easy Creation
    8
    Easy Drawing
    8
    Drag
    7
    Cons
    Limited Templates
    4
    Tool Limitations
    4
    Movement Difficulty
    3
    Data Loss
    2
    Diagram Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Draw.io features and usability ratings that predict user satisfaction
    8.0
    Quality of Support
    Average: 8.6
    8.8
    Ease of Use
    Average: 8.7
    8.4
    Has the product been a good partner in doing business?
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    JGraph
    Year Founded
    2000
    HQ Location
    Wiesbaden, DE
    Twitter
    @drawio
    7,579 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

draw.io is the industry standard technology for diagramming software, as well as online and desktop diagramming software for end users.

Users
  • Software Engineer
  • Software Developer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 50% Small-Business
  • 28% Mid-Market
Draw.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
26
Useful
10
Easy Creation
8
Easy Drawing
8
Drag
7
Cons
Limited Templates
4
Tool Limitations
4
Movement Difficulty
3
Data Loss
2
Diagram Issues
2
Draw.io features and usability ratings that predict user satisfaction
8.0
Quality of Support
Average: 8.6
8.8
Ease of Use
Average: 8.7
8.4
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Seller
JGraph
Year Founded
2000
HQ Location
Wiesbaden, DE
Twitter
@drawio
7,579 Twitter followers
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
(222)4.4 out of 5
12th Easiest To Use in Diagramming software
Save to My Lists
Entry Level Price:Starting at $6.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gliffy's diagramming applications make it easy to communicate and collaborate at the speed of your ideas. Whether you're using Gliffy in Confluence and Jira or jumping into our standalone diagramming

    Users
    • Business Analyst
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 43% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Gliffy Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    22
    Diagramming
    19
    Easy Creation
    12
    User Interface
    9
    Features
    8
    Cons
    Diagramming Issues
    5
    Missing Features
    5
    Performance Issues
    4
    Expensive
    3
    Intuitiveness
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Gliffy features and usability ratings that predict user satisfaction
    8.8
    Quality of Support
    Average: 8.6
    8.9
    Ease of Use
    Average: 8.7
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Perforce
    Company Website
    Year Founded
    1995
    HQ Location
    Minneapolis, MN
    Twitter
    @perforce
    5,213 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,551 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gliffy's diagramming applications make it easy to communicate and collaborate at the speed of your ideas. Whether you're using Gliffy in Confluence and Jira or jumping into our standalone diagramming

Users
  • Business Analyst
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 43% Small-Business
  • 36% Mid-Market
Gliffy Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
22
Diagramming
19
Easy Creation
12
User Interface
9
Features
8
Cons
Diagramming Issues
5
Missing Features
5
Performance Issues
4
Expensive
3
Intuitiveness
3
Gliffy features and usability ratings that predict user satisfaction
8.8
Quality of Support
Average: 8.6
8.9
Ease of Use
Average: 8.7
8.7
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Seller
Perforce
Company Website
Year Founded
1995
HQ Location
Minneapolis, MN
Twitter
@perforce
5,213 Twitter followers
LinkedIn® Page
www.linkedin.com
1,551 employees on LinkedIn®
(1,400)4.6 out of 5
View top Consulting Services for Mural
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Get more done, better. Work more efficiently and productively to get to market faster with Mural, the secure, AI-powered, visual work platform, purpose-built for collaboration. Innovate and optimiz

    Users
    • UX Designer
    • Consultant
    Industries
    • Information Technology and Services
    • Management Consulting
    Market Segment
    • 45% Enterprise
    • 35% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Mural is a collaborative tool with an intuitive interface that facilitates teamwork and visualizes ideas through mind mapping and process mapping tools.
    • Users frequently mention the ease of use, the ability to work cross-functionally, the variety of templates available, and the real-time collaboration features as standout aspects of Mural.
    • Reviewers noted that performance can slow down with larger boards, the dashboard lags as content is added, and there are limitations in text formatting, image insertion, and integration with other collaboration tools.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Mural Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    111
    Team Collaboration
    85
    Real-Time Collaboration
    58
    Features
    57
    Templates
    44
    Cons
    Missing Features
    33
    Learning Curve
    30
    Not Intuitive
    27
    Limited Features
    17
    Overwhelming
    15
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Mural features and usability ratings that predict user satisfaction
    8.9
    Quality of Support
    Average: 8.6
    8.8
    Ease of Use
    Average: 8.7
    9.1
    Has the product been a good partner in doing business?
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Mural
    Company Website
    Year Founded
    2011
    HQ Location
    San Francisco, California
    Twitter
    @MURAL
    14,027 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    579 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Get more done, better. Work more efficiently and productively to get to market faster with Mural, the secure, AI-powered, visual work platform, purpose-built for collaboration. Innovate and optimiz

Users
  • UX Designer
  • Consultant
Industries
  • Information Technology and Services
  • Management Consulting
Market Segment
  • 45% Enterprise
  • 35% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Mural is a collaborative tool with an intuitive interface that facilitates teamwork and visualizes ideas through mind mapping and process mapping tools.
  • Users frequently mention the ease of use, the ability to work cross-functionally, the variety of templates available, and the real-time collaboration features as standout aspects of Mural.
  • Reviewers noted that performance can slow down with larger boards, the dashboard lags as content is added, and there are limitations in text formatting, image insertion, and integration with other collaboration tools.
Mural Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
111
Team Collaboration
85
Real-Time Collaboration
58
Features
57
Templates
44
Cons
Missing Features
33
Learning Curve
30
Not Intuitive
27
Limited Features
17
Overwhelming
15
Mural features and usability ratings that predict user satisfaction
8.9
Quality of Support
Average: 8.6
8.8
Ease of Use
Average: 8.7
9.1
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Seller
Mural
Company Website
Year Founded
2011
HQ Location
San Francisco, California
Twitter
@MURAL
14,027 Twitter followers
LinkedIn® Page
www.linkedin.com
579 employees on LinkedIn®
(1,209)4.5 out of 5
9th Easiest To Use in Diagramming software
View top Consulting Services for Sketch
Save to My Lists
Entry Level Price:$12.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sketch puts the focus back on you and your work. We’re not a do-everything product. We’re a toolkit for design, prototyping, and collaboration — made by designers, for designers. Create, prototype,

    Users
    • Product Designer
    • UX Designer
    Industries
    • Design
    • Computer Software
    Market Segment
    • 53% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sketch Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    27
    Features
    13
    Useful
    12
    Creativity
    11
    Graphic Design
    10
    Cons
    Platform Exclusivity
    13
    Compatibility Issues
    12
    Incompatibility Issues
    10
    Lack of Features
    6
    Limited Free Access
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sketch features and usability ratings that predict user satisfaction
    8.3
    Quality of Support
    Average: 8.6
    8.9
    Ease of Use
    Average: 8.7
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • User Sentiment
    How are these determined?Information
    These insights are written by G2's Market Research team, using actual user reviews for Sketch, left between October 2021 and August 2022.
    • Reviewers like the ability to add third-party plugins and apps to Sketch to customize the functionality.
    • Reviewers have called out the speed of creating useable prototypes and wireframes using the tool.
    • Some reviewers have mentioned bugs with some recently released features, but the company responds quickly with patches.
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2008
    HQ Location
    Eindhoven, Netherlands
    Twitter
    @sketch
    163,641 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    223 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sketch puts the focus back on you and your work. We’re not a do-everything product. We’re a toolkit for design, prototyping, and collaboration — made by designers, for designers. Create, prototype,

Users
  • Product Designer
  • UX Designer
Industries
  • Design
  • Computer Software
Market Segment
  • 53% Small-Business
  • 29% Mid-Market
Sketch Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
27
Features
13
Useful
12
Creativity
11
Graphic Design
10
Cons
Platform Exclusivity
13
Compatibility Issues
12
Incompatibility Issues
10
Lack of Features
6
Limited Free Access
6
Sketch features and usability ratings that predict user satisfaction
8.3
Quality of Support
Average: 8.6
8.9
Ease of Use
Average: 8.7
9.0
Has the product been a good partner in doing business?
Average: 8.9
User Sentiment
How are these determined?Information
These insights are written by G2's Market Research team, using actual user reviews for Sketch, left between October 2021 and August 2022.
  • Reviewers like the ability to add third-party plugins and apps to Sketch to customize the functionality.
  • Reviewers have called out the speed of creating useable prototypes and wireframes using the tool.
  • Some reviewers have mentioned bugs with some recently released features, but the company responds quickly with patches.
Seller Details
Year Founded
2008
HQ Location
Eindhoven, Netherlands
Twitter
@sketch
163,641 Twitter followers
LinkedIn® Page
www.linkedin.com
223 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Whimsical is the interconnected workspace for calm, focused work. - Ideate in Boards - Plan in Docs - Manage tasks in Projects - Share updates in Posts

    Users
    • Product Manager
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 57% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Whimsical Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Features
    3
    Brainstorming
    2
    Creativity Freedom
    2
    Easy Sharing
    2
    Cons
    Limited Features
    2
    Missing Features
    2
    Limited Capabilities
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Whimsical features and usability ratings that predict user satisfaction
    8.6
    Quality of Support
    Average: 8.6
    9.3
    Ease of Use
    Average: 8.7
    9.6
    Has the product been a good partner in doing business?
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Whimsical
    Year Founded
    2017
    HQ Location
    Denver, Colorado
    Twitter
    @whimsical
    14,600 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    39 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Whimsical is the interconnected workspace for calm, focused work. - Ideate in Boards - Plan in Docs - Manage tasks in Projects - Share updates in Posts

Users
  • Product Manager
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 57% Small-Business
  • 32% Mid-Market
Whimsical Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Features
3
Brainstorming
2
Creativity Freedom
2
Easy Sharing
2
Cons
Limited Features
2
Missing Features
2
Limited Capabilities
1
Whimsical features and usability ratings that predict user satisfaction
8.6
Quality of Support
Average: 8.6
9.3
Ease of Use
Average: 8.7
9.6
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Seller
Whimsical
Year Founded
2017
HQ Location
Denver, Colorado
Twitter
@whimsical
14,600 Twitter followers
LinkedIn® Page
www.linkedin.com
39 employees on LinkedIn®
(26)4.6 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$495.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Elements.cloud is the Change Intelligence platform that helps you accelerate your time to value for business transformation. It allows you to make intelligent change decisions based on a shared unders

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 54% Mid-Market
    • 23% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Elements.cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    10
    Features
    9
    Ease of Use
    8
    Salesforce Integration
    7
    Centralization
    6
    Cons
    Learning Curve
    2
    Limitations
    2
    Missing Features
    2
    Not Intuitive
    2
    Compatibility Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Elements.cloud features and usability ratings that predict user satisfaction
    9.0
    Quality of Support
    Average: 8.6
    8.3
    Ease of Use
    Average: 8.7
    9.7
    Has the product been a good partner in doing business?
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2014
    HQ Location
    San Francisco, California
    Twitter
    @elements_cloud
    1,031 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    39 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Elements.cloud is the Change Intelligence platform that helps you accelerate your time to value for business transformation. It allows you to make intelligent change decisions based on a shared unders

Users
No information available
Industries
No information available
Market Segment
  • 54% Mid-Market
  • 23% Enterprise
Elements.cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
10
Features
9
Ease of Use
8
Salesforce Integration
7
Centralization
6
Cons
Learning Curve
2
Limitations
2
Missing Features
2
Not Intuitive
2
Compatibility Issues
1
Elements.cloud features and usability ratings that predict user satisfaction
9.0
Quality of Support
Average: 8.6
8.3
Ease of Use
Average: 8.7
9.7
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Company Website
Year Founded
2014
HQ Location
San Francisco, California
Twitter
@elements_cloud
1,031 Twitter followers
LinkedIn® Page
www.linkedin.com
39 employees on LinkedIn®

Learn More About Diagramming Software

What is Diagramming Software?

Diagramming software, also known as flowchart software, provides users with a variety of tools to create organized and comprehensible flowcharts. These tools include shapes and arrows, varying colors, themes, fonts, and tools that help users arrange steps in a logical manner. Users can connect shapes and utilize drag and drop features to create an intuitive workflow. For users looking for less customizability, there are also a wide variety of premade templates users can choose from.

Key Benefits of Diagramming Software

  • Create a repository of flowcharts that communicate best processes across the company
  • Provide clarity to complex processes that are better explained with visual aids
  • Identify roadblocks within certain processes
  • Provide a reference point for new hires on how to identify best practices

Why Use Diagramming Software?

Diagramming software helps make complex concepts more comprehensible for teams. Whether it’s a workflow that requires countless steps, or an IT network infrastructure, diagramming software can make these concepts more digestible for users. Not only do flowcharts make processes more efficient for those that view them, it can also be a tool used by teams to solve their own challenges. When users find it difficult to solve a particular issue they can use diagramming software to break down the problem using visual components and mind maps—greatly enhancing team efficiency.

Improve processes — Perhaps the most valuable use case for diagramming software is to better communicate processes between teams, project managers, and stakeholders. Providing a visual aid for workflows and processes allows teams to catch inefficiencies and identify blockers to particular tasks.

Simplify organizational structure — Organizations can greatly enhance the efficiency of their employees by placing them in positions where their talents are best utilized. Creating organizational charts that highlight team structures as well as job descriptions of each employee on that team is one of the easiest ways to do this.

Who Uses Diagramming Software?

Diagramming software is a dynamic tool that can be applied across almost any department within a company. In general, diagramming software is used to document and analyze processes, standardize a process for efficiency, communicate processes for training, and identify bottlenecks and redundancies. As a result, it can be applied across a wide array of fields.

Aside from general purpose diagramming software, there are also use cases for specific fields. For example, sales and marketing teams may use diagramming software to plot out the flow of a survey, chart a sales process, plan research strategies, or show registration flows. Manufacturing teams may diagram the physical makeup of a product and illustrate the manufacturing process from start to finish. Below are some teams that use diagramming software for specific use cases.

HR teams — Creating a diagram is one of the best ways to keep track of organizational hierarchies. As teams scale and grow, HR teams must be able to make sense of organizational structure and hierarchical relationships to understand who reports to who. Diagramming software can provide a central location to organize employees by department, scrum team, job role, salaries, and other related fields.

IT teams — IT teams can use diagramming software to help them design and optimize network diagrams.This allows IT teams to display which networks connect where, which ultimately enhances the accuracy and visibility for the team.

Project managers — Project managers use diagramming software to accurately keep track of tasks, projects and ultimately create a more comprehensive view of a team’s workflow. This aids employees by simplifying their workflow management and aids project managers by simplifying workflow planning and scoping.

Operations teams— Similar to project managers communicating task workflows, it’s equally as important for operations teams to visually outline the workflows for processes. This creates a central repository for an operations team to reference, while enabling new hires to get up to speed.

Kinds of Diagramming Software

Most diagramming software provides a variety of templates that users can tailor to fit most use cases. However some software offers templates that fit the use case for a particular business function. Some diagramming software allows users to create a diagram for networks, while others are more geared towards creating a diagram for project management. Ultimately it’s up to the user to decide from the countless uses cases for flowcharts and diagrams and apply it to the business processes they desire.

As mentioned previously, the use cases for this software are endless, however some of the most common diagrams created are website wireframes, sequence diagrams, mind maps, organization charts, network structures, and venn diagrams. Additionally there is a distinct difference between on-premise and open source diagramming software.

Open source — Open source diagramming software allows users to deploy their diagramming solution online. This provides users with accessibility from any computer, and often runs on a recurring subscription model. So although users pay a monthly or yearly fee, they would get benefits such as mobile accessibility, improved collaboration, and access to more updates.

On-premise — On-premise diagramming software requires users to install the software onto a desktop. On-premise solutions generally require users to pay a one time fee in which they then retain the total cost of ownership of the software. Some benefits include total ownership and not relying on internet connectivity.

Diagramming Software Features

Drag and drop — One of the main functions of diagramming software is the drag and drop feature. This allows users to simply edit the organizational chart by dragging boxes to the correct position on the diagram.

Templates — Users can create new diagrams more efficiently when they’re using pre existing templates. Most Diagramming software provides users with a variety of flow chart templates that they can quickly pull to start creating their own diagrams.

Collaboration — Most diagramming software provides users with the ability to make comments and edits to diagrams in the process of being created. Some products even allow multiple users to edit the diagram together in real time, which is very useful for teams that have remote components.

Dashboard — Another key feature within diagramming software is the central dashboard that manages all documentation in one single place. This allows users to keep team assets organized with shared folders, and presents all diagrams in one easy to view location.

Integrations — Diagramming software provides users with a variety of integrations that can streamline the creation of most diagrams. For example, if a user wants to create an organizational diagram that displays employee hierarchy, they can integrate the diagramming software with HR systems to extract all employee names. Similarly, users can integrate the diagramming software with IT systems to create a more accurate network infrastructure.

Themes and styles — Diagramming software allows users to choose a variety of shapes, colors, and fonts to create a diagram that fits their desired vision. Whether it’s comprehensibility, or branding, users can truly customize the diagram to whatever they see fit.

Import files — Most diagramming software allows users to import files from other diagramming software vendors. So even if another user is working with a different software, they can still import diagrams. Additionally, most diagramming software allows users to export PDF files, image files, or SVG vectors.

Track changes — The track changes features allow users to access previous versions in revision history. This way, the software saves various iterations in case a previous workflow worked better than a current one.