Docebo Reviews & Product Details

I find Docebo's monthly active user model very useful for my customer base, as I can gauge approximately how many people will use the LMS. The system for creating and uploading courses works really well, with no issues on my end, which I appreciate. Its compliance with SCORM and XAPI is also beneficial. I'm excited about Harmony AI search assistant and their new AI agent training feature. I like how we can integrate our provisioning system in the background, which works efficiently. The insights feature gives me good reporting on customer usage. The ease of use, both as an administrator and for users, is notable, as it is user-friendly with minimal confusion. Uploading content and creating courses is straightforward, and the central repository feature for course content is effective. I enjoy the reporting features, particularly Docebo Insights, and the ability to create custom reports. For users, it is seamless to find and launch assigned courses. Review collected by and hosted on G2.com.

Well, every once in a while, we have a problem renewing course access because when we originally configured access, we added courses or added access to courses for users at the course level, and then a couple of years later, we switched to adding at the learning plan level. Renewing access to a course at the learning plan level doesn't update course access dates at the course level, and so that's just created some extra administrative tasks for us. That's about the only problem I have with Docebo. I really don't have any other complaints about Docebo. Review collected by and hosted on G2.com.

What I like best about Docebo is its flexibility and scalability combined with an intuitive user experience. It allows advanced customization, strong reporting, and seamless integrations, making it suitable for both internal training and external audiences like clients and partners. Review collected by and hosted on G2.com.

At times, Docebo can feel complex to configure, especially when managing advanced settings or automations. Some reporting features could be more intuitive, and certain customizations require technical knowledge or additional support to implement efficiently. Review collected by and hosted on G2.com.

I am in Docebo daily and find it very user friendly, easy to navigate and I can easily find what I'm looking for. Review collected by and hosted on G2.com.

Sometimes, I need help with creating reports. In addition, I wish I had the ability to duplicate learning plans, like you can courses -- it would be a time saver. Review collected by and hosted on G2.com.

Once everything is set up, Docebo really does make internal training feel organized and easy to follow. I manage social media workflows and help with onboarding, so having one central place for all our courses has been a lifesaver. The layout is simple for learners to navigate, and I get way fewer "Where do I find this?" questions now. The platform runs smoothly too, which matters when you're trying to keep training consistent. Review collected by and hosted on G2.com.

The setup process can be pretty tedious - even simple admin tasks end up taking way more steps than they should. Some features just aren't as polished as others, so I'm constantly finding workarounds. And the reporting? It's a pain when I just need a quick view of where everyone's at without jumping through hoops. Review collected by and hosted on G2.com.

Docebo is wonderful for being able to incorporate your branding. look, and feel. When others come to our dashboard, it looks professional. We have used it for customer training for years, and users are able to self register and take training easily. The platform is stable and I don't have to worry about learners not being able to access their training. Docebo has really expanded their offering, so we also utilize Teams integration for Workshops, Salesforce integration to see our customer data, Social Learning, Google Analytics, Multidomain etc. We are able to show our learning offering as courses or catalogs. We also have implemented a Certified Service Provider program using their Certification and Training features. Recently, they have really upgraded their support. There is an immediate chat support that is very helpful and they have good customer success managers. Also, they recently added a harmony search which is an AI fueled search engine which is very helpful and can actually search through your training materials and provide answers. They also are very good about their customer outreach in that I've attended some very nice and informative local events and the staff is always very helpful and friendly. Kudos to Docebo for really upgrading their support features! Review collected by and hosted on G2.com.

One of our main issues is that we pay for Docebo Connect. However, even though we pay for it, they won't turn it on because we haven't paid them 10K for training. Despite numerous attempts to ask them for this they remain unresponsive and we are unable to utilize it though we are savvy with automations already. Also, some features that are launched are 'half baked' such as their survey capabilities. Integrations such as for Teams webinars and notifications through email can be glitchy and problematic. Review collected by and hosted on G2.com.

Docebo’s structured learning paths and automated enrollment are extremely helpful for keeping our lending teams aligned on required training. I like how easy it is to assign compliance modules to different departments and track completion without manually following up. The platform is intuitive, so even new hires adapt quickly. The reporting dashboard gives me a clean overview of who is behind on training and where we may need additional coaching. Review collected by and hosted on G2.com.

Some of the deeper reporting features feel a bit limited when trying to create custom compliance audit reports. I sometimes need to export data into spreadsheets to get the level of detail required for regulatory audits. The mobile experience also works but could be smoother for employees who prefer completing modules on their phones. Review collected by and hosted on G2.com.

Docebo is a very easy to use LMS with intuitive navigation and great customisation options to make it fully 'embedded' into the company. The reporting on the admin module is very easily templated making it easy for managers to pull key data easily without having to drain resources from the learning and development team Review collected by and hosted on G2.com.

The cost is premium which is valid IF you use all the tools which are included in the bundle package they offer - Docebo do not offer you the opportunity to buy their product without also buying the 'add ons' such as authoring tool and AI module - also i get fed up of educating people on how to pronounce docebo - some of the variations i have heard have made me chuckle Review collected by and hosted on G2.com.

- Docebo offers an excellent service right from the start, regardless if you're just interested or already a customer.

- Setting the system up was easy, as it was accompanied and supported by a project team of Docebo. The whole process was very structured and well-thought.

- After the onboarding process you know the whole LMS inside out.

- In addition to that Docebo offers a ton of great features and possibilities to adapt the platform to your needs.

- Customer support is quite fast when you experience any issues (which rarely occur).

- We use the platform on a daily basis and received great feedback from our users.

- AI features are increasing and very helpful - doesn't matter if as admin or user. Review collected by and hosted on G2.com.

- Nothing to declare. The only thing to mention is that Docebo offers a full solution and this is probably not suitable for everyone (e.g. if you need a very simple and basic LMS). Review collected by and hosted on G2.com.

1. The platform has a modern design and is very intuitive to use.

2. Reporting and analytics are clear and actionable, giving quick insights into learner progress, and training impact.

3. Creating and managing content is smooth, especially with built-in authoring.

4. Integrations with productivity tools works seamlessly, making the LMS fit naturally into daily workflows.

5. The customer support team is knowledgeable and ready to assist instead of giving generic replies. Review collected by and hosted on G2.com.

1. Initial setup requires some patience, especially when configuring roles and automation rules.

2. The interface can feel slightly busy when managing multiple audiences.

3. Some advanced features are locked behind higher-tier plans which may feel limiting for smaller teams.

4. Setting up advanced configurations during implementation can feel time-consuming. Review collected by and hosted on G2.com.

In my role as VP of Lending, I oversee a team responsible for evaluating loan products, compliance, and customer risk assessment. Docebo has provided a centralized platform for learning and upskilling my team efficiently. The interface is intuitive, making it easy for both experienced and new team members to access required courses. The ability to track learning progress and completion rates helps me ensure that regulatory compliance training and internal processes are consistently followed. Integration with our communication and CRM tools allows learning to be seamlessly part of daily workflows, which reduces downtime and accelerates knowledge adoption. Review collected by and hosted on G2.com.

While the platform offers robust features, configuring advanced reporting dashboards took more time than I initially expected. Some of the content creation tools could be more user-friendly, and the mobile experience occasionally lags with large course libraries. Customer support is responsive but complex issues may require multiple follow-ups. Review collected by and hosted on G2.com.