Best Software for 2025 is now live!
Save to My Lists
Paid
Claimed

Mural Reviews & Product Details

Mural Overview

What is Mural?

Mural is the #1 visual collaboration platform built for go-to-market teams. Our AI-powered, interactive workspace unlocks productivity and empowers transformation by giving your GTM function the tools and methods to align around your customer-led strategy and drive revenue faster. See how some of our current customers have realized the value of Mural in their organizations: -68% of surveyed organizations found that Mural equipped their teams to collaborate efficiently and think outside the box delivering impactful solutions as a result. -64% of surveyed organizations experienced an increase in alignment and decision-making following the implementation of Mural. -79% of surveyed organizations saw an increase in team engagement following the implementation of Mural. (Source: Mural Survey, 2022, Retrieved from third party vendor.)

Mural Details
Product Website
Discussions
Mural Community
Languages Supported
English
Show LessShow More
Product Description

Mural is a visual work platform enabling transformation and innovation. Combining its visual collaboration platform with industry-leading research and methodologies on work transformations, Mural + LUMA helps teams get work done better, faster. Mural’s user-friendly workspace empowers teams to collaborate seamlessly using the LUMA, established design-thinking methods, while complying with the highest IT and regulatory standards. Trusted by 95% of Fortune 100 companies, Mural unites teams to do the work that matters most, no matter where they are. Learn more and try it for free at mural.co. LUMA is proudly owned and part of the Mural portfolio of companies.

How do you position yourself against your competitors?

Misaligned teams are fragmented, and the collaboration tools these teams use today are often found in your basic office suite. These generic tools confine insights in silos and slow execution down.

To unleash the power of your GTM teams and strategies, you need a collaboration platform that gets everyone across the GTM function aligned to drive business outcomes faster.


Seller Details
Seller
Mural
Company Website
Year Founded
2011
HQ Location
San Francisco, California
Twitter
@MURAL
14,027 Twitter followers
LinkedIn® Page
www.linkedin.com
579 employees on LinkedIn®
Description

Mural is the leading visual work platform enabling transformation and innovation. Combining its visual collaboration platform with industry-leading research and methodologies on work transformations, Mural + LUMA helps teams get work done better, faster. Mural’s user-friendly workspace empowers teams to collaborate seamlessly using the LUMA, established design-thinking methods, while complying with the highest IT and regulatory standards. Trusted by 95% of Fortune 100 companies, Mural unites teams to do the work that matters most, no matter where they are. Learn more and try it for free at mural.co. LUMA is proudly owned and part of the Mural portfolio of companies.


Christina B.
B
Overview Provided by:

Recent Mural Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Flexible and Fun"
Mural is very versatile and intuitive to use
CK
Camile K.Small-Business (50 or fewer emp.)
5.0 out of 5
"I absolutely love using Mural to share with my team"
The collaborative nature of everyone seeing the board real time.
Martin G.
MG
Martin G.Enterprise (> 1000 emp.)
4.0 out of 5
"A great platform for your team meetings"
More than a year ago we started using Mural in our team meetings and we never stopped, it became part of our routine as a team and we've implemente...
Security Badge
Mural Security
Get security information from Mural to help you buy the right software. View Security Information

Mural Media

Mural Demo - Come up with ideas
Our team brainstorming templates will bring more minds to the table and turn good ideas into extraordinary work.
Mural Demo - Connect as a team
Energizers and icebreakers help your team feel connected and open-minded so they can tackle big problems.
Mural Demo - Make a plan
Sharing a strategic plan improves people's sense of safety and expectation, leaving more brain space for creativity and innovation.
Mural Demo - Coordinate as a team
Honest retrospectives help your team get better and happier over time.
Mural Demo - Classify stickies by sentiment with Mural AI
Use Mural AI to categorize sticky note text by its emotional context to quickly gauge how people are feeling.
Mural Demo - Clustering information to connect the dots
Automatically cluster sticky notes by topic with Mural AI – and rearrange by new criteria in an instant.
Welcome to Mural
Play Mural Video
Welcome to Mural
Customer Success in 3 Minutes or Less: Delivering Value & Powering Innovation
Play Mural Video
Customer Success in 3 Minutes or Less: Delivering Value & Powering Innovation
Mural + Microsoft = async and hybrid dream team
Play Mural Video
Mural + Microsoft = async and hybrid dream team
Get to the good stuff faster with Mural AI
Play Mural Video
Get to the good stuff faster with Mural AI
Talking Methods: Ashley Welch on design thinking in Sales
Play Mural Video
Talking Methods: Ashley Welch on design thinking in Sales

Official Downloads

Answer a few questions to help the Mural community
Have you used Mural before?
Yes

Video Reviews

1,407 Mural Reviews

4.6 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
1,407 Mural Reviews
4.6 out of 5
1,407 Mural Reviews
4.6 out of 5

Mural Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MuralQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Martin G.
MG
Commercial Legal Lead
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Mural?

More than a year ago we started using Mural in our team meetings and we never stopped, it became part of our routine as a team and we've implemented it to all kinds of meetings, from daily meetings to brainstorming sessions, planing, retro, and even running our kanban boards. It is really intuitive, easy to use, and when we had issues they provided great support.

Recently, we've discovered how to integrate it with Atlassian, which made a lot better our Kanban experience! Review collected by and hosted on G2.com.

What do you dislike about Mural?

The left bar could be improved, as it feels too painful to navigate options. Something more dynamic would help increase the use of those tools. Review collected by and hosted on G2.com.

What problems is Mural solving and how is that benefiting you?

Visualization during team meetings, proper Kanban execution linked to JIRA, Brainstorming sessions, Planning and Retrospective meetings, Project Management. Review collected by and hosted on G2.com.

Verified User in Government Administration
CG
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Mural?

I love Mural's intuitive interface and collaborative features. It makes teamwork seamless, even in remote settings, and helps visualize ideas effectively. The flexibility and ease of use are what make it stand out for me. I especially appreciate its mind mapping and process mapping tools, which make brainstorming and structuring workflows incredibly efficient Review collected by and hosted on G2.com.

What do you dislike about Mural?

Overall, I really enjoy using Mural, but there are a few areas for improvement. Sometimes, the performance can slow down with larger boards, making navigation a bit sluggish. Additionally, better integration with other collaboration tools would enhance the experience even more. A more intuitive way to manage large and complex process maps could also be helpful Review collected by and hosted on G2.com.

What problems is Mural solving and how is that benefiting you?

Mural helps solve the challenge of remote and hybrid collaboration by providing an intuitive, visual workspace for brainstorming, mind mapping, and process mapping. It streamlines teamwork, making it easy to align ideas, structure workflows, and co-create in real time. This has significantly improved my ability to facilitate engaging workshops, organize complex processes, and ensure that everyone stays on the same page - no matter where they are. I especially value how Mural supports creative workshops for co-creation processes in innovation design, making it easier to generate, develop, and refine ideas collaboratively Review collected by and hosted on G2.com.

Alejandra L.
AL
Graphic Designer
Design
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Mural?

I have used other platforms and the way you interact while working with several people is just a mess, with Mural all the tools are accesible and very easy to use. I work at a university and it is very helpful having all of my students participate in a single file with no hazzle. Review collected by and hosted on G2.com.

What do you dislike about Mural?

I would like if i could do tables, I like the design a lot, so i am using google slides and excel way less, but it would be amazing if it had formulas (the simple ones). Review collected by and hosted on G2.com.

What problems is Mural solving and how is that benefiting you?

It allows me to make pages so that my students collaborate and be more participant during class. Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering
UM
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Mural?

Collaboration is as easy as pie. The best part is not only seeing who is online but seeing the cursor and changes in real time. This is a real game changer. No need to share screens, no need to share links. Collaborative work at its best. The icon and visual packs are also out of this world. No need anymore to go on a google search for a stock world map or icon. Review collected by and hosted on G2.com.

What do you dislike about Mural?

I find that Mural still misses some features, like tables. Having to construct some visuals using only boxes and sticky notes is kind of annoying. Also, I understand the idea of an 'open world' visual, where you can store all visuals in a same board, or Mural. But I find it easy to get lost in so much data. Honestly I don't have any clear ideas for improvement in this case... Maybe a tag that you can add to a point or coordinate in the mural that can be easily tracked and searched? Review collected by and hosted on G2.com.

What problems is Mural solving and how is that benefiting you?

We need a lot of flowcharts and workflow descriptions in our daily business and all of those are built by many hands. We used Visio in the past but many times we lost data because of someone saving into others changes and this is never happening with Mural. The collaboration is the biggest point for us. Review collected by and hosted on G2.com.

Juan Pablo O.
JO
Service Designer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Mural?

The best of mural is the ease of use, the esay sharing options and its multiple features and options to create collaborative sesions. Review collected by and hosted on G2.com.

What do you dislike about Mural?

I would like more free murals at least 2 o r 3 more. I would like that when copying a group of notes they coul be paste next to them Review collected by and hosted on G2.com.

What problems is Mural solving and how is that benefiting you?

As a company, we needed an open, easily shareable whiteboard space where employees across the organization could seamlessly collaborate on key processes such as roadmapping, customer journey mapping, and brainstorming. This space would enable real-time teamwork, idea-sharing, and strategic planning, fostering innovation and alignment across teams. Review collected by and hosted on G2.com.

Steven H.
SH
Business Analyst
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Mural?

Mural allows me to effectively run workshops and collaboration sessions remotely in an easy and inclusive way. The Customer Support team were amazing support when I needed them and now Mural is par of my everyday work life. Mural has removed some of the dependency on traditional MS based templates and even those with limited IT skills can use Mural with little to no training. Review collected by and hosted on G2.com.

What do you dislike about Mural?

Text boxes and the formatting of text held within doesn't match the high standards of the other features Review collected by and hosted on G2.com.

What problems is Mural solving and how is that benefiting you?

Mural provides the platform to allow me to workshop with collegues around the word and allow them to directly contribute Review collected by and hosted on G2.com.

PG
Senior Product Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Mural?

Really easy tool to use. Easy to work crossfunctionally and to visualise e.g. projects. There are many templates free to use and to start from and then adapt to your projects. Review collected by and hosted on G2.com.

What do you dislike about Mural?

As it is easy to invite people and work cross functionally, it is difficult to keep track of if someone changes something, e.g. by mistake. You can lock objects, but it is easy to forget to lock all objects that is good to lock. Review collected by and hosted on G2.com.

What problems is Mural solving and how is that benefiting you?

To visualise something, and to have one common workspace, instead of multiple documents at one or different Team sites. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
UO
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Mural?

Has multiple collaborative tools that allow for conferencing, brainstorming, and documentation in numerous boards and applets, with interactive elements allowing for dynamic yet productive meetings. Review collected by and hosted on G2.com.

What do you dislike about Mural?

Sometimes the interface can be a bit clunky, with issues such as participants accidentally moving board items (though admins are likely able to restrict this, it should be limited by default to prevent such cases), Review collected by and hosted on G2.com.

What problems is Mural solving and how is that benefiting you?

In team meetings, Mural allows for structured collaboration sessions using the multitude of applets and features such as voting, storyboarding, and the like. With the freedom afforded to us, we can design all sorts of team activities for each meeting that are likely outside of the scope of what the developers initally envisioned -- the app has great customisability for this purpose. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Mural?

It's super easy (and intuitive) to use and there is a lot of different features that make MURAL helpful for planning, brainstorming, team building, and more, especially for remote teams. Review collected by and hosted on G2.com.

What do you dislike about Mural?

I wish there were more templates and icons available - they library is great right now, but would love to have even more options! Review collected by and hosted on G2.com.

What problems is Mural solving and how is that benefiting you?

Difficulty of collaborating with teams and clients across different locations - it makes it so much easier to collaborate and share ideas. Difficulty tracking projects and displaying ideas - MURAL allows my team and me to track projects, timelines, deliverables, etc. in a very visual way that is customizable and easy to understand. Review collected by and hosted on G2.com.

Verified User in Consulting
CC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Mural?

I love the ease of use and many of the different features which make it an ideal collaborative tool for remote work. I love the ability to add content such as icons and images without having to leave the Mural. Review collected by and hosted on G2.com.

What do you dislike about Mural?

Not much to say in terms of negative feedback. I would just encourage them to continue adding more features (especially for adding content through the app), but nothing comes to mind at the moment. Review collected by and hosted on G2.com.

What problems is Mural solving and how is that benefiting you?

I am part of a group that develops innovative solutions for our project teams, and Mural is our go-to resource for managing project tasks, brainstorming, and collaborating. Review collected by and hosted on G2.com.