Best Conversation Intelligence Software - Page 5

JJ
Researched and written by Julie Jung

Conversation intelligence (CI) software records, transcribes, and analyzes sales calls. Through analyzing sales calls, CI software can identify keywords and topics of conversation so users can quickly jump to those points in the recorded sales calls and further analyze valuable insights. CI software can be used by businesses to take notes on key conversations with potential buyers, identify risky or noncompliant topics of conversation, coach new sales representatives on best practices, and any other use cases that can be used from the analysis and transcription of sales calls.

Sales coaching software is a related software that generally offers conversation intelligence capabilities but focuses less on analyzing the transcription and text of a call and more on the language, cadence, and technique of the sales representative. Additionally, sales coaching software provides separate features for sales representatives to easily view and organize sales deals that are in the pipeline.

To qualify for inclusion in the Conversation Intelligence (CI) category, a product must:

Transcribe calls into text and data that can be searched and analyzed
Analyze the transcription of a call and identify keywords, themes, and possible action items
Provide statics of a conversation including talk ratios, customer interactivity, and total call duration

Best Conversation Intelligence Software At A Glance

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

No filters applied
275 Listings in Conversation Intelligence Available
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Say goodbye to endless meetings and note-taking. Rewatch is the only solution that combines an AI-powered notetaker, screen recorder, and collaborative video hub—so you can eliminate useless meetings,

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 42% Small-Business
    • 31% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Rewatch is a collaborative video hub that integrates into workflows, offering features such as recording, note creation, and a video center for managing internal meetings, research calls, training sessions, and demos.
    • Reviewers frequently mention the ease of finding and accessing stored content, the automatic transcription feature, and the ability to share video links with other platforms like Slack or Trello, improving communication and collaboration within teams.
    • Users reported a lack of editing functionalities and customization options for organizing video content, and issues with the search function that can make finding specific content time-consuming and potentially interrupt the normal working day.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Rewatch Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    121
    Helpful
    71
    Meetings
    61
    AI Integration
    60
    Transcripts
    59
    Cons
    Recording Issues
    50
    Missing Features
    44
    Recording Limitations
    32
    Difficult Navigation
    27
    Usability Issues
    26
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Rewatch features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.4
    8.0
    Artificial Intelligence
    Average: 8.6
    6.9
    Customer Scoring
    Average: 8.4
    8.2
    AI Text Summarization
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Rewatch
    Year Founded
    2020
    HQ Location
    San Francisco , US
    Twitter
    @GoRewatch
    578 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Say goodbye to endless meetings and note-taking. Rewatch is the only solution that combines an AI-powered notetaker, screen recorder, and collaborative video hub—so you can eliminate useless meetings,

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 42% Small-Business
  • 31% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Rewatch is a collaborative video hub that integrates into workflows, offering features such as recording, note creation, and a video center for managing internal meetings, research calls, training sessions, and demos.
  • Reviewers frequently mention the ease of finding and accessing stored content, the automatic transcription feature, and the ability to share video links with other platforms like Slack or Trello, improving communication and collaboration within teams.
  • Users reported a lack of editing functionalities and customization options for organizing video content, and issues with the search function that can make finding specific content time-consuming and potentially interrupt the normal working day.
Rewatch Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
121
Helpful
71
Meetings
61
AI Integration
60
Transcripts
59
Cons
Recording Issues
50
Missing Features
44
Recording Limitations
32
Difficult Navigation
27
Usability Issues
26
Rewatch features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.4
8.0
Artificial Intelligence
Average: 8.6
6.9
Customer Scoring
Average: 8.4
8.2
AI Text Summarization
Average: 8.6
Seller Details
Seller
Rewatch
Year Founded
2020
HQ Location
San Francisco , US
Twitter
@GoRewatch
578 Twitter followers
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
Entry Level Price:€125.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    At Trengo we’re dedicated to customer delight. We believe that turning conversations into relationships is a competitive edge. And unlocking more moments of genuine delight in every interaction will f

    Users
    No information available
    Industries
    • Leisure, Travel & Tourism
    • Apparel & Fashion
    Market Segment
    • 73% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Trengo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    97
    Helpful
    73
    Customer Support
    59
    Features
    58
    Communication
    45
    Cons
    Missing Features
    56
    Limited Features
    39
    Messaging Issues
    28
    Chat Functionality
    22
    Limited Options
    21
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Trengo features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.4
    5.6
    Artificial Intelligence
    Average: 8.6
    5.6
    Customer Scoring
    Average: 8.4
    6.7
    AI Text Summarization
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Trengo
    Year Founded
    2017
    HQ Location
    Utrecht, Utrecht, Netherlands
    Twitter
    @TrengoHQ
    284 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    107 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

At Trengo we’re dedicated to customer delight. We believe that turning conversations into relationships is a competitive edge. And unlocking more moments of genuine delight in every interaction will f

Users
No information available
Industries
  • Leisure, Travel & Tourism
  • Apparel & Fashion
Market Segment
  • 73% Small-Business
  • 26% Mid-Market
Trengo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
97
Helpful
73
Customer Support
59
Features
58
Communication
45
Cons
Missing Features
56
Limited Features
39
Messaging Issues
28
Chat Functionality
22
Limited Options
21
Trengo features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.4
5.6
Artificial Intelligence
Average: 8.6
5.6
Customer Scoring
Average: 8.4
6.7
AI Text Summarization
Average: 8.6
Seller Details
Seller
Trengo
Year Founded
2017
HQ Location
Utrecht, Utrecht, Netherlands
Twitter
@TrengoHQ
284 Twitter followers
LinkedIn® Page
www.linkedin.com
107 employees on LinkedIn®

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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kickscale's AI Sales Coaching platform captures critical insights from customer conversations, enabling sales professionals with comprehensive meeting analytics, individualised coaching, and automated

    Users
    • Sales Manager
    Industries
    • Computer Software
    • Leisure, Travel & Tourism
    Market Segment
    • 66% Mid-Market
    • 34% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Kickscale is a tool that records, transcribes, and summarizes customer calls, pinpointing key discussion points and generating automated follow-up emails.
    • Reviewers appreciate Kickscale's ability to save time in communication with customers, provide valuable insights through statistical analysis, and offer precise and comprehensive summaries of meetings.
    • Users mentioned that the AI-generated follow-ups can feel generic and long, the tool has gaps in understanding languages other than English, and certain company names are often misspelled in the summaries.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Kickscale Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Time-saving
    13
    Ease of Use
    10
    Helpful
    9
    Accuracy
    8
    Automation
    8
    Cons
    AI Limitations
    2
    Language Issues
    2
    AI Inaccuracy
    1
    Complexity
    1
    Difficult Learning
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Kickscale features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.4
    9.2
    Artificial Intelligence
    Average: 8.6
    7.2
    Customer Scoring
    Average: 8.4
    8.5
    AI Text Summarization
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Kickscale
    HQ Location
    Vienna
    Twitter
    @Kickscale
    15 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    14 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kickscale's AI Sales Coaching platform captures critical insights from customer conversations, enabling sales professionals with comprehensive meeting analytics, individualised coaching, and automated

Users
  • Sales Manager
Industries
  • Computer Software
  • Leisure, Travel & Tourism
Market Segment
  • 66% Mid-Market
  • 34% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Kickscale is a tool that records, transcribes, and summarizes customer calls, pinpointing key discussion points and generating automated follow-up emails.
  • Reviewers appreciate Kickscale's ability to save time in communication with customers, provide valuable insights through statistical analysis, and offer precise and comprehensive summaries of meetings.
  • Users mentioned that the AI-generated follow-ups can feel generic and long, the tool has gaps in understanding languages other than English, and certain company names are often misspelled in the summaries.
Kickscale Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Time-saving
13
Ease of Use
10
Helpful
9
Accuracy
8
Automation
8
Cons
AI Limitations
2
Language Issues
2
AI Inaccuracy
1
Complexity
1
Difficult Learning
1
Kickscale features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.4
9.2
Artificial Intelligence
Average: 8.6
7.2
Customer Scoring
Average: 8.4
8.5
AI Text Summarization
Average: 8.6
Seller Details
Seller
Kickscale
HQ Location
Vienna
Twitter
@Kickscale
15 Twitter followers
LinkedIn® Page
www.linkedin.com
14 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Attention is a next-generation sales conversational platform helping businesses achieve their full potential, with generative AI. Our fully-integrated AI-powered sales assistant provides real-time co

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 71% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Attention Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    6
    Automation
    5
    CRM Integration
    5
    Customer Support
    5
    Time-saving
    5
    Cons
    Limited Features
    2
    Missing Features
    2
    Accuracy Issues
    1
    Linking Issues
    1
    Mobile Limitations
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Attention features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.4
    10.0
    Artificial Intelligence
    Average: 8.6
    10.0
    Customer Scoring
    Average: 8.4
    10.0
    AI Text Summarization
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Attention
    Year Founded
    2021
    HQ Location
    New York
    Twitter
    @tryattention
    126 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    49 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Attention is a next-generation sales conversational platform helping businesses achieve their full potential, with generative AI. Our fully-integrated AI-powered sales assistant provides real-time co

Users
No information available
Industries
  • Computer Software
Market Segment
  • 71% Small-Business
  • 29% Mid-Market
Attention Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
6
Automation
5
CRM Integration
5
Customer Support
5
Time-saving
5
Cons
Limited Features
2
Missing Features
2
Accuracy Issues
1
Linking Issues
1
Mobile Limitations
1
Attention features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.4
10.0
Artificial Intelligence
Average: 8.6
10.0
Customer Scoring
Average: 8.4
10.0
AI Text Summarization
Average: 8.6
Seller Details
Seller
Attention
Year Founded
2021
HQ Location
New York
Twitter
@tryattention
126 Twitter followers
LinkedIn® Page
www.linkedin.com
49 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Abstrakt is a real-time call guidance software that helps your team get it right the first time by ensuring compliance, reducing risk, and guiding agents on every call. Remove uncertainty on calls an

    Users
    No information available
    Industries
    • Logistics and Supply Chain
    • Computer Software
    Market Segment
    • 54% Small-Business
    • 42% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Abstrakt Software Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    17
    Helpful
    11
    Customer Support
    7
    User Interface
    6
    Daily Use
    5
    Cons
    Accuracy Issues
    13
    Call Issues
    11
    Voice Recognition Issues
    11
    AI Inaccuracy
    7
    Inaccurate Data Analysis
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Abstrakt Software features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.4
    8.4
    Artificial Intelligence
    Average: 8.6
    8.5
    Customer Scoring
    Average: 8.4
    6.4
    AI Text Summarization
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ABSTRAKT
    Year Founded
    2020
    HQ Location
    Phoenix, US
    Twitter
    @abstrakt_ai
    134 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    30 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Abstrakt is a real-time call guidance software that helps your team get it right the first time by ensuring compliance, reducing risk, and guiding agents on every call. Remove uncertainty on calls an

Users
No information available
Industries
  • Logistics and Supply Chain
  • Computer Software
Market Segment
  • 54% Small-Business
  • 42% Mid-Market
Abstrakt Software Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
17
Helpful
11
Customer Support
7
User Interface
6
Daily Use
5
Cons
Accuracy Issues
13
Call Issues
11
Voice Recognition Issues
11
AI Inaccuracy
7
Inaccurate Data Analysis
6
Abstrakt Software features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.4
8.4
Artificial Intelligence
Average: 8.6
8.5
Customer Scoring
Average: 8.4
6.4
AI Text Summarization
Average: 8.6
Seller Details
Seller
ABSTRAKT
Year Founded
2020
HQ Location
Phoenix, US
Twitter
@abstrakt_ai
134 Twitter followers
LinkedIn® Page
www.linkedin.com
30 employees on LinkedIn®
(1,594)4.7 out of 5
Optimized for quick response
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Seismic is the global leader in enablement, helping organizations engage customers, enable teams, and ignite revenue growth. The Seismic Enablement Cloud™ is the most powerful, unified enablement plat

    Users
    • Account Executive
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 61% Enterprise
    • 30% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Seismic is a content management system designed to centralize and organize content for sales and marketing teams.
    • Users frequently mention the ease of finding and managing content, the user-friendly interface, and the valuable insights provided by the system's analytics.
    • Users experienced difficulties with the search functionality, the overwhelming volume of information, and issues with implementation and system responsiveness.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Seismic Content Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    78
    Document Management
    33
    Easy Sharing
    33
    Solutions
    24
    Helpful
    22
    Cons
    Navigation Difficulty
    18
    Confusion
    16
    Not Intuitive
    12
    Data Overload
    8
    Time-Consumption
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Seismic Content features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.4
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Seismic
    Company Website
    Year Founded
    2010
    HQ Location
    San Diego, CA
    Twitter
    @SeismicSoftware
    3,852 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,353 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Seismic is the global leader in enablement, helping organizations engage customers, enable teams, and ignite revenue growth. The Seismic Enablement Cloud™ is the most powerful, unified enablement plat

Users
  • Account Executive
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 61% Enterprise
  • 30% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Seismic is a content management system designed to centralize and organize content for sales and marketing teams.
  • Users frequently mention the ease of finding and managing content, the user-friendly interface, and the valuable insights provided by the system's analytics.
  • Users experienced difficulties with the search functionality, the overwhelming volume of information, and issues with implementation and system responsiveness.
Seismic Content Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
78
Document Management
33
Easy Sharing
33
Solutions
24
Helpful
22
Cons
Navigation Difficulty
18
Confusion
16
Not Intuitive
12
Data Overload
8
Time-Consumption
7
Seismic Content features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.4
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Seismic
Company Website
Year Founded
2010
HQ Location
San Diego, CA
Twitter
@SeismicSoftware
3,852 Twitter followers
LinkedIn® Page
www.linkedin.com
1,353 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Marchex harnesses the power of AI and conversational intelligence to provide actionable insights aligned with prescriptive vertical market data analytics, driving operational excellence and revenue ac

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Internet
    Market Segment
    • 54% Small-Business
    • 34% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Marchex features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.4
    6.7
    Artificial Intelligence
    Average: 8.6
    7.5
    Customer Scoring
    Average: 8.4
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Marchex
    Year Founded
    2003
    HQ Location
    Seattle, WA
    Twitter
    @Marchex
    3,708 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    217 employees on LinkedIn®
    Ownership
    NASDAQ:MCHX
Product Description
How are these determined?Information
This description is provided by the seller.

Marchex harnesses the power of AI and conversational intelligence to provide actionable insights aligned with prescriptive vertical market data analytics, driving operational excellence and revenue ac

Users
No information available
Industries
  • Marketing and Advertising
  • Internet
Market Segment
  • 54% Small-Business
  • 34% Mid-Market
Marchex features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.4
6.7
Artificial Intelligence
Average: 8.6
7.5
Customer Scoring
Average: 8.4
0.0
No information available
Seller Details
Seller
Marchex
Year Founded
2003
HQ Location
Seattle, WA
Twitter
@Marchex
3,708 Twitter followers
LinkedIn® Page
www.linkedin.com
217 employees on LinkedIn®
Ownership
NASDAQ:MCHX
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Wudpecker records your sales call, generate high-quality notes, and syncs them to your CRM. Automatically. Wudpecker supercharges your productivity by: - Generating note from customer's words automat

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 95% Small-Business
    • 5% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Wudpecker Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Easy Integrations
    1
    Integrations
    1
    Cons
    Meeting Management
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Wudpecker features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.4
    9.1
    Artificial Intelligence
    Average: 8.6
    9.3
    Customer Scoring
    Average: 8.4
    8.3
    AI Text Summarization
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Wudpecker
    Year Founded
    2022
    HQ Location
    Helsinki, Southern Finland
    Twitter
    @Wudpecker_io
    57 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Wudpecker records your sales call, generate high-quality notes, and syncs them to your CRM. Automatically. Wudpecker supercharges your productivity by: - Generating note from customer's words automat

Users
No information available
Industries
  • Computer Software
Market Segment
  • 95% Small-Business
  • 5% Mid-Market
Wudpecker Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Easy Integrations
1
Integrations
1
Cons
Meeting Management
1
Wudpecker features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.4
9.1
Artificial Intelligence
Average: 8.6
9.3
Customer Scoring
Average: 8.4
8.3
AI Text Summarization
Average: 8.6
Seller Details
Seller
Wudpecker
Year Founded
2022
HQ Location
Helsinki, Southern Finland
Twitter
@Wudpecker_io
57 Twitter followers
LinkedIn® Page
www.linkedin.com
8 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Laxis is the next generation of AI meeting assistants for revenue teams. You can use Laxis to set meeting agendas and research customers before the meeting, get real time insights and coaching during

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 75% Small-Business
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Laxis Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    Transcripts
    14
    Meetings
    13
    Transcription
    13
    AI Summary
    12
    Cons
    No Video Recording
    5
    Recording Issues
    5
    Limited Features
    3
    Accuracy Issues
    2
    Expensive
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Laxis features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.4
    9.8
    Artificial Intelligence
    Average: 8.6
    9.7
    Customer Scoring
    Average: 8.4
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Laxis
    Year Founded
    2020
    HQ Location
    San Francisco, US
    LinkedIn® Page
    www.linkedin.com
    8 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Laxis is the next generation of AI meeting assistants for revenue teams. You can use Laxis to set meeting agendas and research customers before the meeting, get real time insights and coaching during

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 75% Small-Business
  • 18% Mid-Market
Laxis Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
Transcripts
14
Meetings
13
Transcription
13
AI Summary
12
Cons
No Video Recording
5
Recording Issues
5
Limited Features
3
Accuracy Issues
2
Expensive
2
Laxis features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.4
9.8
Artificial Intelligence
Average: 8.6
9.7
Customer Scoring
Average: 8.4
0.0
No information available
Seller Details
Seller
Laxis
Year Founded
2020
HQ Location
San Francisco, US
LinkedIn® Page
www.linkedin.com
8 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rafiki is a Generative AI powered conversation and revenue intelligence platform that helps you deliver great demos, contextually follow up with meeting video snippets, answer questions as in-line com

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 58% Small-Business
    • 42% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Rafiki Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Helpful
    5
    Call Recording
    4
    Customer Support
    4
    Transcripts
    4
    Cons
    Dashboard Issues
    1
    Learning Curve
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Rafiki features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.4
    8.6
    Artificial Intelligence
    Average: 8.6
    9.0
    Customer Scoring
    Average: 8.4
    8.3
    AI Text Summarization
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    GetRafiki
    Year Founded
    2021
    HQ Location
    Covina, US
    Twitter
    @getrafiki
    3 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Rafiki is a Generative AI powered conversation and revenue intelligence platform that helps you deliver great demos, contextually follow up with meeting video snippets, answer questions as in-line com

Users
No information available
Industries
No information available
Market Segment
  • 58% Small-Business
  • 42% Mid-Market
Rafiki Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Helpful
5
Call Recording
4
Customer Support
4
Transcripts
4
Cons
Dashboard Issues
1
Learning Curve
1
Rafiki features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.4
8.6
Artificial Intelligence
Average: 8.6
9.0
Customer Scoring
Average: 8.4
8.3
AI Text Summarization
Average: 8.6
Seller Details
Seller
GetRafiki
Year Founded
2021
HQ Location
Covina, US
Twitter
@getrafiki
3 Twitter followers
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
Entry Level Price:$70.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Goodmeetings is an AI-powered Meeting Insights & Automation Platform that transforms customer-facing revenue teams into productive high-performance units. Sales and customer success teams can foc

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 68% Small-Business
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • goodmeetings Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    3
    Conversation Analysis
    2
    Easy Communication
    2
    Accuracy
    1
    AI Summary
    1
    Cons
    Call Limitations
    2
    Meeting Management
    2
    Call Issues
    1
    Complex Design
    1
    Glitches
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • goodmeetings features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.4
    8.5
    Artificial Intelligence
    Average: 8.6
    8.7
    Customer Scoring
    Average: 8.4
    8.3
    AI Text Summarization
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2021
    HQ Location
    Bengaluru, IN
    Twitter
    @GoodmeetingsAI
    63 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    16 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Goodmeetings is an AI-powered Meeting Insights & Automation Platform that transforms customer-facing revenue teams into productive high-performance units. Sales and customer success teams can foc

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 68% Small-Business
  • 28% Mid-Market
goodmeetings Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
3
Conversation Analysis
2
Easy Communication
2
Accuracy
1
AI Summary
1
Cons
Call Limitations
2
Meeting Management
2
Call Issues
1
Complex Design
1
Glitches
1
goodmeetings features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.4
8.5
Artificial Intelligence
Average: 8.6
8.7
Customer Scoring
Average: 8.4
8.3
AI Text Summarization
Average: 8.6
Seller Details
Year Founded
2021
HQ Location
Bengaluru, IN
Twitter
@GoodmeetingsAI
63 Twitter followers
LinkedIn® Page
www.linkedin.com
16 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gryphon.ai, the leader in compliance and AI-powered conversation intelligence, is the only solution in the market providing real-time conversation intelligence and automated compliance for sales and c

    Users
    • Agent
    • Sales Representative
    Industries
    • Security and Investigations
    • Financial Services
    Market Segment
    • 79% Enterprise
    • 11% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Gryphon.ai features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.4
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1999
    HQ Location
    Boston, MA
    Twitter
    @GryphonNetworks
    4,138 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    121 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gryphon.ai, the leader in compliance and AI-powered conversation intelligence, is the only solution in the market providing real-time conversation intelligence and automated compliance for sales and c

Users
  • Agent
  • Sales Representative
Industries
  • Security and Investigations
  • Financial Services
Market Segment
  • 79% Enterprise
  • 11% Small-Business
Gryphon.ai features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.4
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
1999
HQ Location
Boston, MA
Twitter
@GryphonNetworks
4,138 Twitter followers
LinkedIn® Page
www.linkedin.com
121 employees on LinkedIn®
(17)4.9 out of 5
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Copilot (https://www.copilotup.com/) is the AI-Powered Customer Insights Company. Copilot helps companies deeply understand the voice of their customer. We record and transcribe customer conversati

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 71% Mid-Market
    • 24% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Copilot Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation
    1
    Ease of Use
    1
    Easy Sharing
    1
    Helpful
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Copilot features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.4
    9.2
    Artificial Intelligence
    Average: 8.6
    6.7
    Customer Scoring
    Average: 8.4
    9.2
    AI Text Summarization
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Copilot
    Year Founded
    2021
    HQ Location
    San Francisco, California
    Twitter
    @copilotup
    11 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Copilot (https://www.copilotup.com/) is the AI-Powered Customer Insights Company. Copilot helps companies deeply understand the voice of their customer. We record and transcribe customer conversati

Users
No information available
Industries
  • Computer Software
Market Segment
  • 71% Mid-Market
  • 24% Small-Business
Copilot Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation
1
Ease of Use
1
Easy Sharing
1
Helpful
1
Cons
This product has not yet received any negative sentiments.
Copilot features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.4
9.2
Artificial Intelligence
Average: 8.6
6.7
Customer Scoring
Average: 8.4
9.2
AI Text Summarization
Average: 8.6
Seller Details
Seller
Copilot
Year Founded
2021
HQ Location
San Francisco, California
Twitter
@copilotup
11 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Versational® - Leap ahead with AI-powered productivity - powered by Inteligems® Labs Versational® is an AI work productivity solution that reduces meetings by 35% and follow-up work by 75%. It enable

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 45% Small-Business
    • 36% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Versational features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.4
    9.7
    Artificial Intelligence
    Average: 8.6
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2021
    HQ Location
    Edinburgh, GB
    Twitter
    @Versational1
    14 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Versational® - Leap ahead with AI-powered productivity - powered by Inteligems® Labs Versational® is an AI work productivity solution that reduces meetings by 35% and follow-up work by 75%. It enable

Users
No information available
Industries
No information available
Market Segment
  • 45% Small-Business
  • 36% Mid-Market
Versational features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.4
9.7
Artificial Intelligence
Average: 8.6
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2021
HQ Location
Edinburgh, GB
Twitter
@Versational1
14 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ender Turing identifies top performers in calls, chats, and video meetings. Use it to provide best practices of top performers to every employee for self-coaching and observe performance growth. Ender

    Users
    No information available
    Industries
    • Financial Services
    • Banking
    Market Segment
    • 50% Enterprise
    • 44% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Ender Turing Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    Helpful
    10
    Accuracy
    7
    Coaching
    7
    Improvement
    7
    Cons
    Accuracy Issues
    4
    Accent Recognition
    2
    AI Inaccuracy
    2
    Call Issues
    2
    Inaccurate Data Analysis
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Ender Turing features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.4
    9.6
    Artificial Intelligence
    Average: 8.6
    9.6
    Customer Scoring
    Average: 8.4
    9.4
    AI Text Summarization
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2018
    HQ Location
    Tallinn, Harjumaa
    Twitter
    @EnderTuring
    75 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ender Turing identifies top performers in calls, chats, and video meetings. Use it to provide best practices of top performers to every employee for self-coaching and observe performance growth. Ender

Users
No information available
Industries
  • Financial Services
  • Banking
Market Segment
  • 50% Enterprise
  • 44% Mid-Market
Ender Turing Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
Helpful
10
Accuracy
7
Coaching
7
Improvement
7
Cons
Accuracy Issues
4
Accent Recognition
2
AI Inaccuracy
2
Call Issues
2
Inaccurate Data Analysis
2
Ender Turing features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.4
9.6
Artificial Intelligence
Average: 8.6
9.6
Customer Scoring
Average: 8.4
9.4
AI Text Summarization
Average: 8.6
Seller Details
Year Founded
2018
HQ Location
Tallinn, Harjumaa
Twitter
@EnderTuring
75 Twitter followers
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®