# Top Free Conversation Intelligence Software Check out our list of free Conversation Intelligence Software. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features. If you'd like to see more products and to evaluate additional feature options, compare all [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) to ensure you get the right product. ## View Free Conversation Intelligence Software G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our [scoring methodologies](https://research.g2.com/g2-scoring-methodologies). **92** Conversation Intelligence Products Available View all [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) View all [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) ### [GTM Studio - Powered by ZoomInfo](https://www.g2.com/products/gtm-studio-powered-by-zoominfo/reviews) [By ZoomInfo](https://www.g2.com/sellers/zoominfo-26a9872a-d61e-4832-ab53-5e972b230706) [ (3,512)4.5 out of 5 ](https://www.g2.com/products/gtm-studio-powered-by-zoominfo/reviews#reviews "Read GTM Studio - Powered by ZoomInfo Reviews") Product Description Note: GTM Studio is the upgraded version of ZoomInfo Marketing and ZoomInfo Operations. GTM Studio is ZoomInfo's AI-powered go-to-market canvas that unifies signals, systems, and teams in one intel **Industries:** Information Technology and Services, Computer Software · **Market Segment:** 63% Mid-Market, 24% Enterprise User SentimentHow are these determined? Reviewers appreciate the platform's ability to automate workflows, transcribe conversations, provide quick summaries of calls, and offer accurate B2B contact data and powerful targeting tools that make it easy to find and reach the right prospects quickly. Reviewers experienced outdated contact data, complex initial setup, expensive pricing for smaller teams, and issues with integration and customer support. Year Founded 2000 HQ Location Vancouver, WA Company Website https://www.zoominfo.com/ Twitter @ZoomInfo LinkedIn® Page https://www.linkedin.com/company/zoominfo/ ### [Fathom](https://www.g2.com/products/fathom-video/reviews) [By Fathom](https://www.g2.com/sellers/fathom) [ (6,882)5.0 out of 5 ](https://www.g2.com/products/fathom-video/reviews#reviews "Read Fathom Reviews") Product Description Fathom is the #1-rated AI meeting partner that captures what matters and turns every conversation into clear, actionable outcomes. It surfaces decisions, makes every meeting searchable, and syncs insi **Users:** CEO, Founder · **Industries:** Marketing and Advertising, Computer Software · **Market Segment:** 78% Small-Business, 20% Mid-Market User SentimentHow are these determined? Reviewers frequently mention the ease of use, the accuracy of transcriptions, and the time-saving benefits of automatic note-taking and summarization. Reviewers noted occasional inaccuracies in transcriptions, issues with the user interface, and concerns about the recording and transcription of sensitive meetings. Year Founded 2020 HQ Location San Francisco, CA Company Website https://www.fathom.ai/ LinkedIn® Page https://www.linkedin.com/company/fathom-video [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) ### [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [By Salesforce](https://www.g2.com/sellers/salesforce) [ (25,830)4.4 out of 5 ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews#reviews "Read Agentforce Sales (formerly Salesforce Sales Cloud) Reviews") Product Description Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost pr **Users:** Account Executive, Account Manager · **Industries:** Computer Software, Information Technology and Services · **Market Segment:** 46% Mid-Market, 34% Enterprise User SentimentHow are these determined? Reviewers frequently mention the platform's ability to reduce manual work, provide real-time insights, and its high level of customization and integration with other business tools, which makes it useful for organizations with complex sales processes. Reviewers experienced issues with the platform's complexity during the initial setup and customization process, requiring dedicated admin support or technical expertise, and found the large number of settings and menus can make troubleshooting difficult for new users. Year Founded 1999 HQ Location San Francisco, CA Company Website https://www.salesforce.com/ Twitter @salesforce LinkedIn® Page https://www.linkedin.com/company/3185/ Ownership NYSE:CRM Phone +1 (800) 667-6389 ### [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) [By HubSpot](https://www.g2.com/sellers/hubspot) [ (13,847)4.4 out of 5 ](https://www.g2.com/products/hubspot-sales-hub/reviews#reviews "Read HubSpot Sales Hub Reviews") Product Description Sales Hub combines sales engagement tools, AI-powered productivity features, and workflow automation into a unified platform designed to help growing teams close deals faster. Core Value Propositio **Users:** Account Executive, Sales Development Representative · **Industries:** Computer Software, Information Technology and Services · **Market Segment:** 60% Small-Business, 35% Mid-Market User SentimentHow are these determined? Reviewers appreciate the tool's ease of use, intuitive interface, and robust features such as email tracking, task management, pipeline visibility, and the ability to integrate with various AI tools and systems. Reviewers experienced challenges with the initial setup, found the dashboard filters restrictive, and felt that the mobile app lacked full functionality, while some advanced features and customization options were difficult to fully utilize without additional training or higher-tier plans. Year Founded 2006 HQ Location Cambridge, Massachusetts, United States Company Website https://hubspot.com Twitter @HubSpot LinkedIn® Page https://www.linkedin.com/company/68529/ Ownership NYSE:HUBS Phone +1.888.482.7768 ### [Avoma](https://www.g2.com/products/avoma/reviews) [By Avoma](https://www.g2.com/sellers/avoma) [ (1,362)4.6 out of 5 ](https://www.g2.com/products/avoma/reviews#reviews "Read Avoma Reviews") Product Description Avoma is the only AI-first Growth Acceleration Platform designed for customer-facing teams at startups and scaleups. By combining AI Meeting Assistance with Conversational Intelligence and Revenue Int **Users:** Customer Success Manager, Account Executive · **Industries:** Computer Software, Marketing and Advertising · **Market Segment:** 53% Small-Business, 46% Mid-Market User SentimentHow are these determined? Reviewers like the ease of use, the integration with other platforms like Google Meet and HubSpot, and the ability to automatically capture meeting notes, summaries, and action items, which saves time and reduces the chance of missing important details. Reviewers noted that the automatic summaries and action items are not always perfectly accurate, requiring a quick manual review, and that the platform can feel a bit overwhelming due to the many features and views to navigate. Year Founded 2017 HQ Location Palo Alto, California Company Website https://www.avoma.com/ Twitter @AvomaInc LinkedIn® Page https://www.linkedin.com/company/18128169/ ### [Jiminny](https://www.g2.com/products/jiminny/reviews) [By Jiminny](https://www.g2.com/sellers/jiminny) [ (929)4.6 out of 5 ](https://www.g2.com/products/jiminny/reviews#reviews "Read Jiminny Reviews") Product Description Jiminny is the conversation intelligence platform designed to help Revenue Leaders capture and analyze critical go-to-market insights across video, voice, and email. This innovative solution automates **Users:** Account Executive, Customer Success Manager · **Industries:** Computer Software, Information Technology and Services · **Market Segment:** 63% Mid-Market, 31% Small-Business ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain") UL It completes it's function, generates transcripts and is user friendly. Implementation was quick and seamless and I use it often to cite notes...[Read review](https://www.g2.com/products/jiminny/reviews/jiminny-review-10304012) ![Elliot E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elliot E.") EE Having used a number of different tools for call recording across our business Jiminny is categorically the best option of them all. Its...[Read review](https://www.g2.com/products/jiminny/reviews/jiminny-review-10326297) Year Founded 2016 HQ Location London, England Company Website https://www.jiminny.com Twitter @JiminnyInc LinkedIn® Page https://www.linkedin.com/company/10815921/ ### [Substrata](https://www.g2.com/products/substrata-substrata/reviews) [By Substrata](https://www.g2.com/sellers/substrata-221a11cc-8331-453c-b030-2fd1cd2f19ea) [ (1,094)4.9 out of 5 ](https://www.g2.com/products/substrata-substrata/reviews#reviews "Read Substrata Reviews") Product Description Substrata analyzes behavioral data to uncover attitudes, emotions, intentions and power dynamics, helping dealmakers sell smarter and close more deals. **Users:** Sales Development Representative, Project Manager · **Industries:** Information Technology and Services, Marketing and Advertising · **Market Segment:** 46% Small-Business, 41% Mid-Market User SentimentHow are these determined? Users frequently mention the usefulness of AI-based coaching recommendations, the ability to quickly surface hidden deal signals from conversations, and the platform's capacity to understand the power dynamic in client conversations. Users mentioned issues with the advanced AI functions of the software, the complexity of the initial setup process, and the overwhelming amount of data to review when managing multiple deals. Year Founded 2020 HQ Location Tel Aviv, Israel Company Website https://www.substrata.me/ Twitter @SubstrataHQ LinkedIn® Page https://www.linkedin.com/company/substrata-company/ ### [CallRail](https://www.g2.com/products/callrail/reviews) [By CallRail](https://www.g2.com/sellers/callrail) [ (1,716)4.5 out of 5 ](https://www.g2.com/products/callrail/reviews#reviews "Read CallRail Reviews") Product Description CallRail is the lead engagement platform that makes it easy for businesses to attract more leads, convert more customers, and optimize their marketing. Serving more than 220,000 businesses worldwide, **Users:** Owner, CEO · **Industries:** Marketing and Advertising, Real Estate · **Market Segment:** 73% Small-Business, 22% Mid-Market User SentimentHow are these determined? Reviewers appreciate CallRail's user-friendly interface, quick setup, and its ability to provide valuable insights into marketing campaigns through features such as call recordings, analytics, and reports. Reviewers noted some issues with CallRail, including difficulty finding advanced features, limitations with some integrations, occasional call delays, issues with spam calls, and usage-based pricing that can become expensive as usage scales. Year Founded 2011 HQ Location Atlanta, GA Company Website https://www.callrail.com Twitter @CallRail LinkedIn® Page https://www.linkedin.com/company/2567008/ ### [Salesken](https://www.g2.com/products/salesken/reviews) [By Salesken](https://www.g2.com/sellers/salesken) [ (396)4.9 out of 5 ](https://www.g2.com/products/salesken/reviews#reviews "Read Salesken Reviews") Product Description Salesken.ai is a Sales AI platform designed to enhance sales team performance while lowering acquisition costs. By offering real-time cues during conversations, the tool empowers sales reps to engage **Users:** Sales, Sales Executive · **Industries:** Education Management, E-Learning · **Market Segment:** 57% Mid-Market, 37% Enterprise ![Deepak R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deepak R.") DR As a sales representative, I've been having trouble adapting to a new system. This tool has been a great help to me and I've already improved my...[Read review](https://www.g2.com/products/salesken/reviews/salesken-review-6673292) ![Somali D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Somali D.") SD Salesken has been great for my business. We've seen an increase in revenue, a decrease in our cost per acquisition and an increase in overall...[Read review](https://www.g2.com/products/salesken/reviews/salesken-review-7300070) Year Founded 2018 HQ Location New York, New York Company Website https://salesken.ai/ Twitter @SaleskenAi LinkedIn® Page https://www.linkedin.com/company/salesken/about ### [Convin.ai](https://www.g2.com/products/convin-ai/reviews) [By Convin](https://www.g2.com/sellers/convin) [ (549)4.7 out of 5 ](https://www.g2.com/products/convin-ai/reviews#reviews "Read Convin.ai Reviews") Product Description Convin is a conversation intelligence platform that employs Generative AI to empower customer-facing teams. Designed for the dynamic environments of sales, support, and collection call centers, Convin **Users:** Quality Analyst, Policy Advisor · **Industries:** Education Management, Health, Wellness and Fitness · **Market Segment:** 62% Enterprise, 32% Mid-Market ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") AA Refined sales strategies Improved team performance Time savings Efficient training Better data management[Read review](https://www.g2.com/products/convin-ai/reviews/convin-ai-review-9672933) ![S S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "S S.") SS Audit can be done through AI without human intervention. Effective and effecient to do audits Time saver Best tool for providing coaching[Read review](https://www.g2.com/products/convin-ai/reviews/convin-ai-review-9698672) Year Founded 2020 HQ Location Bengaluru, IN Company Website https://convin.ai Twitter @convin LinkedIn® Page https://www.linkedin.com/company/convin/ ### [Fireflies.ai](https://www.g2.com/products/fireflies-ai/reviews) [By Fireflies.ai](https://www.g2.com/sellers/fireflies-ai) [ (750)4.7 out of 5 ](https://www.g2.com/products/fireflies-ai/reviews#reviews "Read Fireflies.ai Reviews") Product Description Fireflies is an AI voice assistant that helps transcribe, summarize take notes, and complete actions during meetings. Our AI assistant, Fred, integrates with all the leading web-conferencing platf **Users:** CEO, Founder · **Industries:** Consulting, Marketing and Advertising · **Market Segment:** 79% Small-Business, 18% Mid-Market ![Paula L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paula L.") PL The summaries are incredibly accurate and insightful, and I love that you can expand any point for more context (a great perk on the Pro plan). The...[Read review](https://www.g2.com/products/fireflies-ai/reviews/fireflies-ai-review-11147073) ![Jason B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jason B.") JB I liked the idea of being able to record meetings. And when other people use it[Read review](https://www.g2.com/products/fireflies-ai/reviews/fireflies-ai-review-11444819) Year Founded 2016 HQ Location San Francisco, CA Company Website https://www.fireflies.ai Twitter @firefliesai LinkedIn® Page https://www.linkedin.com/company/10931378 ### [Apollo.io](https://www.g2.com/products/apollo-io/reviews) [By Apollo.io](https://www.g2.com/sellers/apollo-io) [ (9,671)4.7 out of 5 ](https://www.g2.com/products/apollo-io/reviews#reviews "Read Apollo.io Reviews") Product Description Apollo.io is an AI-powered go-to-market (GTM) platform that helps revenue teams find, engage, and manage B2B buyers across the entire sales cycle. Apollo.io is the company behind the industry’s first **Users:** Account Executive, Business Development Manager · **Industries:** Information Technology and Services, Computer Software · **Market Segment:** 67% Small-Business, 29% Mid-Market User SentimentHow are these determined? Users like Apollo.io's ease of use, its ability to swiftly move from spotting a target company to making a solid prospect list, and the convenience of having contact info, outreach tools, and workflows all in one spot. Reviewers experienced issues with outdated contact information, complex user interface, and occasional data syncing delays that can affect workflow efficiency. Year Founded 2015 HQ Location San Francisco, CA Company Website https://www.apollo.io/ LinkedIn® Page https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps ### [Nooks](https://www.g2.com/products/nooks/reviews) [By Nooks](https://www.g2.com/sellers/nooks) [ (1,566)4.8 out of 5 ](https://www.g2.com/products/nooks/reviews#reviews "Read Nooks Reviews") Product Description Nooks is the Agent Workspace for intelligent outbound. We pair human judgment with AI execution so reps spend less time on busywork and more time building real relationships that turn into pipeline. **Users:** SDR, Business Development Representative · **Industries:** Computer Software, Information Technology and Services · **Market Segment:** 50% Mid-Market, 25% Small-Business ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") IC The integrations are seamless - easy to connect to Salesforce and other sales support platforms (like databases and social media). The account...[Read review](https://www.g2.com/products/nooks/reviews/nooks-review-12821573) ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Cuts down on all my manual time sequencing prospect and making sure all data is up to date and correct. Additionally, features such a pickup...[Read review](https://www.g2.com/products/nooks/reviews/nooks-review-12831796) HQ Location San Francisco, California Company Website https://www.nooks.ai/ Twitter @JoinNooks LinkedIn® Page https://www.linkedin.com/company/nooksapp ### [Otter.ai](https://www.g2.com/products/otter-ai/reviews) [By Otter.ai](https://www.g2.com/sellers/otter-ai) [ (496)4.4 out of 5 ](https://www.g2.com/products/otter-ai/reviews#reviews "Read Otter.ai Reviews") Product Description Otter.ai is the leading AI Meeting Assistant that helps sales, marketing, product, finance, operations design, customer success, customer support and cross functional teams automatically record, trans **Users:** CEO, Account Executive · **Industries:** Computer Software, Marketing and Advertising · **Market Segment:** 70% Small-Business, 20% Mid-Market User SentimentHow are these determined? Reviewers appreciate Otter.ai's ability to accurately transcribe and summarize conversations in real time, saving them significant time and effort in note-taking and review. Reviewers mentioned that Otter.ai struggles with speaker identification, especially in meetings with multiple participants, and its transcription accuracy can be affected by background noise, different accents, and technical terms. HQ Location Mountain View, California Company Website https://otter.ai/ Twitter @otter\_ai LinkedIn® Page https://www.linkedin.com/company/35593855/ ### [Invoca](https://www.g2.com/products/invoca/reviews) [By Invoca](https://www.g2.com/sellers/invoca) [ (967)4.5 out of 5 ](https://www.g2.com/products/invoca/reviews#reviews "Read Invoca Reviews") Product Description Which of your campaigns drive the best phone leads? Are you losing sales because of bad call experiences? Are you getting credit for all of your conversions? Invoca helps businesses drive revenue g **Users:** Digital Marketing Manager, Marketing Manager · **Industries:** Marketing and Advertising, Hospital & Health Care · **Market Segment:** 38% Small-Business, 33% Mid-Market ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") UC The ability track, transcribe, categorize, and analyze calls is useful for any organization that has a high volume of phone conversation...[Read review](https://www.g2.com/products/invoca/reviews/invoca-review-11644508) ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") AB I like Invoca because I get great customer service from the account managers. I like their traffic reports provide lots of data & their Signal...[Read review](https://www.g2.com/products/invoca/reviews/invoca-review-11644703) Year Founded 2008 HQ Location Santa Barbara, CA Company Website https://www.invoca.com/ Twitter @Invoca LinkedIn® Page https://www.linkedin.com/company/210676/ - ‹ Prev‹ Prev - 1 - [2](/categories/conversation-intelligence/free?order=g2_score&page=2#product-list) - [3](/categories/conversation-intelligence/free?order=g2_score&page=3#product-list) - [4](/categories/conversation-intelligence/free?order=g2_score&page=4#product-list) - [5](/categories/conversation-intelligence/free?order=g2_score&page=5#product-list) - [6](/categories/conversation-intelligence/free?order=g2_score&page=6#product-list) - [7](/categories/conversation-intelligence/free?order=g2_score&page=7#product-list) - [Next ›Next ›](/categories/conversation-intelligence/free?order=g2_score&page=2#product-list)