Top Free Conversation Intelligence Software

Check out our list of free Conversation Intelligence Software. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features.

If you'd like to see more products and to evaluate additional feature options, compare all Conversation Intelligence Software to ensure you get the right product.

View Free Conversation Intelligence Software

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
119 Conversation Intelligence Products Available
(5,018)5.0 out of 5
Optimized for quick response
3rd Easiest To Use in Conversation Intelligence software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fathom is a free app that instantly records, transcribes, and summarizes your Zoom, Google Meet, or Microsoft Teams meetings so you can focus on the conversation instead of taking notes. Receive accur

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 80% Small-Business
    • 18% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Fathom is a tool that records and summarizes video meetings, allowing users to focus on the discussion rather than note-taking.
    • Reviewers appreciate Fathom's ability to accurately capture meeting details, provide concise summaries, and assign tasks to participants, enhancing productivity and meeting efficiency.
    • Users experienced issues with Fathom's recording feature, occasional inaccuracies in transcription, and concerns about privacy when sharing meeting recaps.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Fathom features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.4
    9.3
    Artificial Intelligence
    Average: 8.6
    8.4
    Customer Scoring
    Average: 8.5
    9.4
    AI Text Summarization
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Fathom
    Company Website
    Year Founded
    2020
    HQ Location
    San Francisco, CA
    Twitter
    @FathomDotVideo
    2,990 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    141 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Fathom is a free app that instantly records, transcribes, and summarizes your Zoom, Google Meet, or Microsoft Teams meetings so you can focus on the conversation instead of taking notes. Receive accur

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 80% Small-Business
  • 18% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Fathom is a tool that records and summarizes video meetings, allowing users to focus on the discussion rather than note-taking.
  • Reviewers appreciate Fathom's ability to accurately capture meeting details, provide concise summaries, and assign tasks to participants, enhancing productivity and meeting efficiency.
  • Users experienced issues with Fathom's recording feature, occasional inaccuracies in transcription, and concerns about privacy when sharing meeting recaps.
Fathom features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.4
9.3
Artificial Intelligence
Average: 8.6
8.4
Customer Scoring
Average: 8.5
9.4
AI Text Summarization
Average: 8.6
Seller Details
Seller
Fathom
Company Website
Year Founded
2020
HQ Location
San Francisco, CA
Twitter
@FathomDotVideo
2,990 Twitter followers
LinkedIn® Page
www.linkedin.com
141 employees on LinkedIn®
(23,272)4.4 out of 5
Optimized for quick response
View top Consulting Services for Salesforce Sales Cloud
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Entry Level Price:$25.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost pr

    Users
    • Account Executive
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Mid-Market
    • 34% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Salesforce Sales Cloud is a customer relationship management tool that integrates with various sales applications, provides real-time updates, and allows for lead management, opportunity tracking, and contact management.
    • Reviewers appreciate the ease of use, the ability to integrate with other work applications, the real-time updates, and the comprehensive features that aid in lead management, opportunity tracking, and contact management.
    • Users experienced difficulties in learning how to use the tool properly, issues with account updates, frequent need to sign in, slow customer support, and occasional system update delays.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Salesforce Sales Cloud features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.4
    8.7
    Artificial Intelligence
    Average: 8.6
    8.6
    Customer Scoring
    Average: 8.5
    8.1
    AI Text Summarization
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @salesforce
    582,924 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    78,543 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost pr

Users
  • Account Executive
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Mid-Market
  • 34% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Salesforce Sales Cloud is a customer relationship management tool that integrates with various sales applications, provides real-time updates, and allows for lead management, opportunity tracking, and contact management.
  • Reviewers appreciate the ease of use, the ability to integrate with other work applications, the real-time updates, and the comprehensive features that aid in lead management, opportunity tracking, and contact management.
  • Users experienced difficulties in learning how to use the tool properly, issues with account updates, frequent need to sign in, slow customer support, and occasional system update delays.
Salesforce Sales Cloud features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.4
8.7
Artificial Intelligence
Average: 8.6
8.6
Customer Scoring
Average: 8.5
8.1
AI Text Summarization
Average: 8.6
Seller Details
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
582,924 Twitter followers
LinkedIn® Page
www.linkedin.com
78,543 employees on LinkedIn®

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(12,290)4.4 out of 5
Optimized for quick response
View top Consulting Services for HubSpot Sales Hub
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Supercharge your sales process with Sales Hub, a powerful and easy-to-use sales CRM that includes sales engagement tools, configure-price-quote (CPQ) functionality, and robust sales analytics for grow

    Users
    • Account Executive
    • Business Development Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Small-Business
    • 34% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • HubSpot Sales Hub is a platform that provides insights for companies to drive decisions, allows tracking of sales data, and offers features for sales lead management and deal tracking.
    • Reviewers like the platform's ease of use, its ability to integrate with other platforms, the automation it provides, and its robust reporting and lead tracking features.
    • Reviewers experienced issues with the platform's high pricing, limitations in customization, complexity for beginners, and some features being locked behind higher-tier pricing.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • HubSpot Sales Hub features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.4
    7.8
    Artificial Intelligence
    Average: 8.6
    8.2
    Customer Scoring
    Average: 8.5
    7.6
    AI Text Summarization
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    HubSpot
    Company Website
    Year Founded
    2006
    HQ Location
    Cambridge, MA
    Twitter
    @HubSpot
    802,178 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11,117 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Supercharge your sales process with Sales Hub, a powerful and easy-to-use sales CRM that includes sales engagement tools, configure-price-quote (CPQ) functionality, and robust sales analytics for grow

Users
  • Account Executive
  • Business Development Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Small-Business
  • 34% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • HubSpot Sales Hub is a platform that provides insights for companies to drive decisions, allows tracking of sales data, and offers features for sales lead management and deal tracking.
  • Reviewers like the platform's ease of use, its ability to integrate with other platforms, the automation it provides, and its robust reporting and lead tracking features.
  • Reviewers experienced issues with the platform's high pricing, limitations in customization, complexity for beginners, and some features being locked behind higher-tier pricing.
HubSpot Sales Hub features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.4
7.8
Artificial Intelligence
Average: 8.6
8.2
Customer Scoring
Average: 8.5
7.6
AI Text Summarization
Average: 8.6
Seller Details
Seller
HubSpot
Company Website
Year Founded
2006
HQ Location
Cambridge, MA
Twitter
@HubSpot
802,178 Twitter followers
LinkedIn® Page
www.linkedin.com
11,117 employees on LinkedIn®
(1,337)4.6 out of 5
Optimized for quick response
13th Easiest To Use in Conversation Intelligence software
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Entry Level Price:$19.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Avoma is the only AI-first Growth Acceleration Platform designed for customer-facing teams at startups and scaleups. By combining AI Meeting Assistance with Conversational Intelligence and Revenue Int

    Users
    • Customer Success Manager
    • Account Executive
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 53% Small-Business
    • 46% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Avoma is a tool that provides automatic recording and transcription of meetings, along with AI-generated summaries and analytics for review.
    • Users frequently mention the convenience of Avoma's AI-generated summaries and transcriptions, which allow them to focus on the conversation and review significant points later, and its easy integration with standard calendar and conferencing tools.
    • Users reported issues with transcription accuracy, particularly when audio quality is suboptimal, and a desire for more customization options in analytics, as well as occasional difficulties with permissions and grouping calls.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Avoma features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.4
    8.3
    Artificial Intelligence
    Average: 8.6
    8.5
    Customer Scoring
    Average: 8.5
    8.9
    AI Text Summarization
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Avoma
    Company Website
    Year Founded
    2017
    HQ Location
    Palo Alto, California
    Twitter
    @AvomaInc
    389 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    62 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Avoma is the only AI-first Growth Acceleration Platform designed for customer-facing teams at startups and scaleups. By combining AI Meeting Assistance with Conversational Intelligence and Revenue Int

Users
  • Customer Success Manager
  • Account Executive
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 53% Small-Business
  • 46% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Avoma is a tool that provides automatic recording and transcription of meetings, along with AI-generated summaries and analytics for review.
  • Users frequently mention the convenience of Avoma's AI-generated summaries and transcriptions, which allow them to focus on the conversation and review significant points later, and its easy integration with standard calendar and conferencing tools.
  • Users reported issues with transcription accuracy, particularly when audio quality is suboptimal, and a desire for more customization options in analytics, as well as occasional difficulties with permissions and grouping calls.
Avoma features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.4
8.3
Artificial Intelligence
Average: 8.6
8.5
Customer Scoring
Average: 8.5
8.9
AI Text Summarization
Average: 8.6
Seller Details
Seller
Avoma
Company Website
Year Founded
2017
HQ Location
Palo Alto, California
Twitter
@AvomaInc
389 Twitter followers
LinkedIn® Page
www.linkedin.com
62 employees on LinkedIn®
(763)4.6 out of 5
Optimized for quick response
15th Easiest To Use in Conversation Intelligence software
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Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Jiminny is the world’s most loved Conversation Intelligence platform. AI captures & analyzes all your critical go-to-market insights and automates the data instantly to your CRM. We empower yo

    Users
    • Account Executive
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 61% Mid-Market
    • 33% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Jiminny features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.4
    8.4
    Artificial Intelligence
    Average: 8.6
    8.3
    Customer Scoring
    Average: 8.5
    8.5
    AI Text Summarization
    Average: 8.6
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Verified User in Information Technology and Services
    UI
    Jiminny does most things that it says. The customer service is top notch, fairly easy to use. It records calls and transribes accuralty for the... Read review
    CG
    Things started great with free trial led by sales. Sales person was extremely attentive (even though we are just a small sales team) and they... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Jiminny
    Company Website
    Year Founded
    2016
    HQ Location
    London, England
    Twitter
    @JiminnyInc
    395 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    70 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Jiminny is the world’s most loved Conversation Intelligence platform. AI captures & analyzes all your critical go-to-market insights and automates the data instantly to your CRM. We empower yo

Users
  • Account Executive
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 61% Mid-Market
  • 33% Small-Business
Jiminny features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.4
8.4
Artificial Intelligence
Average: 8.6
8.3
Customer Scoring
Average: 8.5
8.5
AI Text Summarization
Average: 8.6
Verified User in Information Technology and Services
UI
Jiminny does most things that it says. The customer service is top notch, fairly easy to use. It records calls and transribes accuralty for the... Read review
CG
Things started great with free trial led by sales. Sales person was extremely attentive (even though we are just a small sales team) and they... Read review
Seller Details
Seller
Jiminny
Company Website
Year Founded
2016
HQ Location
London, England
Twitter
@JiminnyInc
395 Twitter followers
LinkedIn® Page
www.linkedin.com
70 employees on LinkedIn®
(395)4.9 out of 5
11th Easiest To Use in Conversation Intelligence software
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  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Salesken.ai is a Sales AI platform designed to enhance sales team performance while lowering acquisition costs. By offering real-time cues during conversations, the tool empowers sales reps to engage

    Users
    • Sales
    • Sales Executive
    Industries
    • Education Management
    • E-Learning
    Market Segment
    • 57% Mid-Market
    • 37% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Salesken is a sales call tracking tool that uses AI and ML to analyze calls and provide feedback for improvement, aiming to increase productivity and sales.
    • Reviewers appreciate the significant increase in productivity and sales, the detailed feedback provided for improvement, and the user-friendly nature of the tool.
    • Reviewers experienced issues with the transcription feature and occasional problems with calls not getting connected.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Salesken features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.4
    9.8
    Artificial Intelligence
    Average: 8.6
    9.8
    Customer Scoring
    Average: 8.5
    9.6
    AI Text Summarization
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Salesken
    Year Founded
    2018
    HQ Location
    New York, New York
    Twitter
    @SaleskenAi
    131 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    115 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Salesken.ai is a Sales AI platform designed to enhance sales team performance while lowering acquisition costs. By offering real-time cues during conversations, the tool empowers sales reps to engage

Users
  • Sales
  • Sales Executive
Industries
  • Education Management
  • E-Learning
Market Segment
  • 57% Mid-Market
  • 37% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Salesken is a sales call tracking tool that uses AI and ML to analyze calls and provide feedback for improvement, aiming to increase productivity and sales.
  • Reviewers appreciate the significant increase in productivity and sales, the detailed feedback provided for improvement, and the user-friendly nature of the tool.
  • Reviewers experienced issues with the transcription feature and occasional problems with calls not getting connected.
Salesken features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.4
9.8
Artificial Intelligence
Average: 8.6
9.8
Customer Scoring
Average: 8.5
9.6
AI Text Summarization
Average: 8.6
Seller Details
Seller
Salesken
Year Founded
2018
HQ Location
New York, New York
Twitter
@SaleskenAi
131 Twitter followers
LinkedIn® Page
www.linkedin.com
115 employees on LinkedIn®
(549)4.7 out of 5
4th Easiest To Use in Conversation Intelligence software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Convin is a conversation intelligence platform that employs Generative AI to empower customer-facing teams. Designed for the dynamic environments of sales, support, and collection call centers, Convin

    Users
    • Quality Analyst
    • Policy Advisor
    Industries
    • Education Management
    • Health, Wellness and Fitness
    Market Segment
    • 63% Enterprise
    • 31% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Convin.ai features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.4
    9.3
    Artificial Intelligence
    Average: 8.6
    9.3
    Customer Scoring
    Average: 8.5
    9.4
    AI Text Summarization
    Average: 8.6
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Verified User in Automotive
    AA
    Refined sales strategies Improved team performance Time savings Efficient training Better data management Read review
    SS
    Audit can be done through AI without human intervention. Effective and effecient to do audits Time saver Best tool for providing coaching Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Convin
    Year Founded
    2020
    HQ Location
    Bengaluru, IN
    Twitter
    @convin
    12 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    161 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Convin is a conversation intelligence platform that employs Generative AI to empower customer-facing teams. Designed for the dynamic environments of sales, support, and collection call centers, Convin

Users
  • Quality Analyst
  • Policy Advisor
Industries
  • Education Management
  • Health, Wellness and Fitness
Market Segment
  • 63% Enterprise
  • 31% Mid-Market
Convin.ai features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.4
9.3
Artificial Intelligence
Average: 8.6
9.3
Customer Scoring
Average: 8.5
9.4
AI Text Summarization
Average: 8.6
Verified User in Automotive
AA
Refined sales strategies Improved team performance Time savings Efficient training Better data management Read review
SS
Audit can be done through AI without human intervention. Effective and effecient to do audits Time saver Best tool for providing coaching Read review
Seller Details
Seller
Convin
Year Founded
2020
HQ Location
Bengaluru, IN
Twitter
@convin
12 Twitter followers
LinkedIn® Page
www.linkedin.com
161 employees on LinkedIn®
(1,511)4.6 out of 5
Optimized for quick response
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Entry Level Price:Starting at $50.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CallRail makes it easy for businesses of all sizes to turn more leads into better customers. Serving more than 200,000 businesses and integrating with leading marketing and sales software, our marketi

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Real Estate
    Market Segment
    • 76% Small-Business
    • 21% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • CallRail is a platform that provides call tracking and analytics, allowing users to generate phone numbers for different marketing channels, transcribe calls, and integrate with other applications.
    • Users like the ability to track calls from various marketing channels, the transcription services, the seamless integration with other apps, and the AI features that provide insights and sentiment analysis.
    • Users experienced issues with the user interface being confusing and not overly user-friendly, difficulties in tracking numbers distributed via print or offline sources, and limitations in capturing custom lookup fields in Salesforce.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CallRail features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.4
    7.9
    Artificial Intelligence
    Average: 8.6
    8.3
    Customer Scoring
    Average: 8.5
    7.5
    AI Text Summarization
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    CallRail
    Company Website
    Year Founded
    2011
    HQ Location
    Atlanta, GA
    Twitter
    @CallRail
    6,145 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    314 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CallRail makes it easy for businesses of all sizes to turn more leads into better customers. Serving more than 200,000 businesses and integrating with leading marketing and sales software, our marketi

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Real Estate
Market Segment
  • 76% Small-Business
  • 21% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • CallRail is a platform that provides call tracking and analytics, allowing users to generate phone numbers for different marketing channels, transcribe calls, and integrate with other applications.
  • Users like the ability to track calls from various marketing channels, the transcription services, the seamless integration with other apps, and the AI features that provide insights and sentiment analysis.
  • Users experienced issues with the user interface being confusing and not overly user-friendly, difficulties in tracking numbers distributed via print or offline sources, and limitations in capturing custom lookup fields in Salesforce.
CallRail features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.4
7.9
Artificial Intelligence
Average: 8.6
8.3
Customer Scoring
Average: 8.5
7.5
AI Text Summarization
Average: 8.6
Seller Details
Seller
CallRail
Company Website
Year Founded
2011
HQ Location
Atlanta, GA
Twitter
@CallRail
6,145 Twitter followers
LinkedIn® Page
www.linkedin.com
314 employees on LinkedIn®
(661)4.8 out of 5
10th Easiest To Use in Conversation Intelligence software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fireflies is an AI voice assistant that helps transcribe, summarize take notes, and complete actions during meetings. Our AI assistant, Fred, integrates with all the leading web-conferencing platfor

    Users
    • CEO
    • Founder
    Industries
    • Consulting
    • Marketing and Advertising
    Market Segment
    • 80% Small-Business
    • 17% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Fireflies.ai features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.4
    8.7
    Artificial Intelligence
    Average: 8.6
    7.7
    Customer Scoring
    Average: 8.5
    9.0
    AI Text Summarization
    Average: 8.6
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • BE
    The ability to use my phone to record and transcribe meetings. This is great when you have a call and it is not an online meeting, FireFlies does... Read review
    AC
    Simple to use great meeting summary Easy Search & Navigation: You can search through transcripts using keywords, tags, or filters, making it easy... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2016
    HQ Location
    San Francisco, CA
    Twitter
    @firefliesai
    6,624 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    96 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Fireflies is an AI voice assistant that helps transcribe, summarize take notes, and complete actions during meetings. Our AI assistant, Fred, integrates with all the leading web-conferencing platfor

Users
  • CEO
  • Founder
Industries
  • Consulting
  • Marketing and Advertising
Market Segment
  • 80% Small-Business
  • 17% Mid-Market
Fireflies.ai features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.4
8.7
Artificial Intelligence
Average: 8.6
7.7
Customer Scoring
Average: 8.5
9.0
AI Text Summarization
Average: 8.6
BE
The ability to use my phone to record and transcribe meetings. This is great when you have a call and it is not an online meeting, FireFlies does... Read review
AC
Simple to use great meeting summary Easy Search & Navigation: You can search through transcripts using keywords, tags, or filters, making it easy... Read review
Seller Details
Year Founded
2016
HQ Location
San Francisco, CA
Twitter
@firefliesai
6,624 Twitter followers
LinkedIn® Page
www.linkedin.com
96 employees on LinkedIn®
(8,567)4.7 out of 5
Optimized for quick response
View top Consulting Services for Apollo.io
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Apollo is an all-in-one sales intelligence platform with tools to help you prospect, engage, and drive more revenue. Sellers and marketers use Apollo to discover more customers in market, connect with

    Users
    • Account Executive
    • Business Development Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 68% Small-Business
    • 28% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Apollo.io is a platform designed for B2B sales and prospecting, offering features such as an extensive contact database, email automation, CRM integrations, and the ability to filter contacts for targeted campaigns.
    • Users frequently mention the ease of finding and contacting leads, the helpfulness of the automation features, and the value of the platform even on the free tier.
    • Reviewers mentioned issues with data accuracy, outdated contact details, a cluttered user interface, and a steep learning curve for new users.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Apollo.io features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.4
    8.6
    Artificial Intelligence
    Average: 8.6
    8.5
    Customer Scoring
    Average: 8.5
    8.5
    AI Text Summarization
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Apollo.io
    Company Website
    Year Founded
    2015
    HQ Location
    San Francisco, CA
    LinkedIn® Page
    www.linkedin.com
    1,574 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Apollo is an all-in-one sales intelligence platform with tools to help you prospect, engage, and drive more revenue. Sellers and marketers use Apollo to discover more customers in market, connect with

Users
  • Account Executive
  • Business Development Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 68% Small-Business
  • 28% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Apollo.io is a platform designed for B2B sales and prospecting, offering features such as an extensive contact database, email automation, CRM integrations, and the ability to filter contacts for targeted campaigns.
  • Users frequently mention the ease of finding and contacting leads, the helpfulness of the automation features, and the value of the platform even on the free tier.
  • Reviewers mentioned issues with data accuracy, outdated contact details, a cluttered user interface, and a steep learning curve for new users.
Apollo.io features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.4
8.6
Artificial Intelligence
Average: 8.6
8.5
Customer Scoring
Average: 8.5
8.5
AI Text Summarization
Average: 8.6
Seller Details
Seller
Apollo.io
Company Website
Year Founded
2015
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
1,574 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Which of your campaigns drive the best phone leads? Are you losing sales because of bad call experiences? Are you getting credit for all of your conversions? Invoca helps businesses drive revenue g

    Users
    • Digital Marketing Manager
    • Owner
    Industries
    • Marketing and Advertising
    • Hospital & Health Care
    Market Segment
    • 39% Small-Business
    • 33% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Invoca features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.4
    8.4
    Artificial Intelligence
    Average: 8.6
    8.5
    Customer Scoring
    Average: 8.5
    8.9
    AI Text Summarization
    Average: 8.6
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • JD
    Invoca's Conversation Analyics powered by AI allows for deep views into customer interactions using its machine learning technology. Invoca allows... Read review
    JB
    Excellent service from Syndey! Provided help with removing an imported phone number. Customer Service turned it around very quickly! Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Invoca
    Company Website
    Year Founded
    2008
    HQ Location
    Santa Barbara, CA
    Twitter
    @Invoca
    4,285 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    384 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Which of your campaigns drive the best phone leads? Are you losing sales because of bad call experiences? Are you getting credit for all of your conversions? Invoca helps businesses drive revenue g

Users
  • Digital Marketing Manager
  • Owner
Industries
  • Marketing and Advertising
  • Hospital & Health Care
Market Segment
  • 39% Small-Business
  • 33% Mid-Market
Invoca features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.4
8.4
Artificial Intelligence
Average: 8.6
8.5
Customer Scoring
Average: 8.5
8.9
AI Text Summarization
Average: 8.6
JD
Invoca's Conversation Analyics powered by AI allows for deep views into customer interactions using its machine learning technology. Invoca allows... Read review
JB
Excellent service from Syndey! Provided help with removing an imported phone number. Customer Service turned it around very quickly! Read review
Seller Details
Seller
Invoca
Company Website
Year Founded
2008
HQ Location
Santa Barbara, CA
Twitter
@Invoca
4,285 Twitter followers
LinkedIn® Page
www.linkedin.com
384 employees on LinkedIn®
(802)4.4 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Aviso is a leading AI revenue platform, highly regarded by enterprise giants such as Honeywell, Microsoft GitHub, HPE, and Citi for its exceptional ability to close deals, boost revenue growth, and mi

    Users
    • Account Executive
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Mid-Market
    • 45% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Aviso is a platform that provides insight into sales opportunities and performance, with a focus on reporting and forecasting, and includes AI technology for detailed insights.
    • Reviewers frequently mention the ease of use, the ability to track business performance, the customization options, the responsiveness of the support team, and the valuable insights provided by the AI tools.
    • Users experienced issues with the user interface, slow sync with Salesforce.com, lack of flexibility in data slicing, unexpected changes in the user interface, and challenges with the reporting side of the platform.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Aviso features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.4
    8.8
    Artificial Intelligence
    Average: 8.6
    8.4
    Customer Scoring
    Average: 8.5
    8.8
    AI Text Summarization
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2014
    HQ Location
    Redwood City, CA
    Twitter
    @AvisoInc
    909 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    209 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Aviso is a leading AI revenue platform, highly regarded by enterprise giants such as Honeywell, Microsoft GitHub, HPE, and Citi for its exceptional ability to close deals, boost revenue growth, and mi

Users
  • Account Executive
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Mid-Market
  • 45% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Aviso is a platform that provides insight into sales opportunities and performance, with a focus on reporting and forecasting, and includes AI technology for detailed insights.
  • Reviewers frequently mention the ease of use, the ability to track business performance, the customization options, the responsiveness of the support team, and the valuable insights provided by the AI tools.
  • Users experienced issues with the user interface, slow sync with Salesforce.com, lack of flexibility in data slicing, unexpected changes in the user interface, and challenges with the reporting side of the platform.
Aviso features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.4
8.8
Artificial Intelligence
Average: 8.6
8.4
Customer Scoring
Average: 8.5
8.8
AI Text Summarization
Average: 8.6
Seller Details
Company Website
Year Founded
2014
HQ Location
Redwood City, CA
Twitter
@AvisoInc
909 Twitter followers
LinkedIn® Page
www.linkedin.com
209 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MeetGeek is an AI meeting assistant that automatically video records, transcribes, summarizes, and provides the key points from every meeting. Automatic note-taking keeps you focused on the conversat

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 78% Small-Business
    • 19% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MeetGeek features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.4
    8.7
    Artificial Intelligence
    Average: 8.6
    7.7
    Customer Scoring
    Average: 8.5
    8.7
    AI Text Summarization
    Average: 8.6
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • FV
    What I liked most was having the insights and points for improvement for the next meetings. Read review
    Verified User in Financial Services
    UF
    Comprehensive, detail, support bahasa language. easy to find the summary Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2020
    HQ Location
    EU, RO
    Twitter
    @MeetgeekA
    232 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    16 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MeetGeek is an AI meeting assistant that automatically video records, transcribes, summarizes, and provides the key points from every meeting. Automatic note-taking keeps you focused on the conversat

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 78% Small-Business
  • 19% Mid-Market
MeetGeek features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.4
8.7
Artificial Intelligence
Average: 8.6
7.7
Customer Scoring
Average: 8.5
8.7
AI Text Summarization
Average: 8.6
FV
What I liked most was having the insights and points for improvement for the next meetings. Read review
Verified User in Financial Services
UF
Comprehensive, detail, support bahasa language. easy to find the summary Read review
Seller Details
Year Founded
2020
HQ Location
EU, RO
Twitter
@MeetgeekA
232 Twitter followers
LinkedIn® Page
www.linkedin.com
16 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Otter.ai is the leading AI Meeting Assistant that helps sales, marketing, product, finance, operations design, customer success, customer support and cross functional teams automatically record, trans

    Users
    • CEO
    • Account Executive
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 73% Small-Business
    • 20% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Otter.ai is a tool designed to create accurate transcripts for videos, join Zoom calls to take notes, and export transcripts in multiple formats.
    • Users frequently mention the high accuracy of real-time transcription, the ease of integration with Zoom, and the ability to export transcripts in various formats as key benefits.
    • Reviewers experienced issues with the accuracy of transcripts varying depending on the speaker's accent, restrictions on recording hours without the paid version, and problems with line spacing when exporting transcripts in .srt format.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Otter.ai features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.4
    8.7
    Artificial Intelligence
    Average: 8.6
    7.7
    Customer Scoring
    Average: 8.5
    8.7
    AI Text Summarization
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Otter.ai
    Company Website
    HQ Location
    Mountain View, California
    Twitter
    @otter_ai
    16,835 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    200 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Otter.ai is the leading AI Meeting Assistant that helps sales, marketing, product, finance, operations design, customer success, customer support and cross functional teams automatically record, trans

Users
  • CEO
  • Account Executive
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 73% Small-Business
  • 20% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Otter.ai is a tool designed to create accurate transcripts for videos, join Zoom calls to take notes, and export transcripts in multiple formats.
  • Users frequently mention the high accuracy of real-time transcription, the ease of integration with Zoom, and the ability to export transcripts in various formats as key benefits.
  • Reviewers experienced issues with the accuracy of transcripts varying depending on the speaker's accent, restrictions on recording hours without the paid version, and problems with line spacing when exporting transcripts in .srt format.
Otter.ai features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.4
8.7
Artificial Intelligence
Average: 8.6
7.7
Customer Scoring
Average: 8.5
8.7
AI Text Summarization
Average: 8.6
Seller Details
Seller
Otter.ai
Company Website
HQ Location
Mountain View, California
Twitter
@otter_ai
16,835 Twitter followers
LinkedIn® Page
www.linkedin.com
200 employees on LinkedIn®
(611)4.4 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BoostUp’s AI-powered Revenue Command Center equips sales organizations with the forecasting, sales coaching and deal inspection tools they need to deliver predictable and consistent growth. Revenue Co

    Users
    • Account Executive
    • Enterprise Account Executive
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 64% Mid-Market
    • 33% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • BoostUp.ai features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.4
    7.1
    Artificial Intelligence
    Average: 8.6
    7.1
    Customer Scoring
    Average: 8.5
    7.1
    AI Text Summarization
    Average: 8.6
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • MK
    I love the ease of use and navigation. The ability to integrate to our CRM has also made using BoostUp a breeze. Most of my reps like BoostUp more... Read review
    KB
    I'm an SaaS seller utilising SFDC. I can update my forecast in minutes. The deal tracking intent score is something that I really like and oftern... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2018
    HQ Location
    Santa Clara, CA
    Twitter
    @BoostUp_ai
    84 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    72 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BoostUp’s AI-powered Revenue Command Center equips sales organizations with the forecasting, sales coaching and deal inspection tools they need to deliver predictable and consistent growth. Revenue Co

Users
  • Account Executive
  • Enterprise Account Executive
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 64% Mid-Market
  • 33% Enterprise
BoostUp.ai features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.4
7.1
Artificial Intelligence
Average: 8.6
7.1
Customer Scoring
Average: 8.5
7.1
AI Text Summarization
Average: 8.6
MK
I love the ease of use and navigation. The ability to integrate to our CRM has also made using BoostUp a breeze. Most of my reps like BoostUp more... Read review
KB
I'm an SaaS seller utilising SFDC. I can update my forecast in minutes. The deal tracking intent score is something that I really like and oftern... Read review
Seller Details
Company Website
Year Founded
2018
HQ Location
Santa Clara, CA
Twitter
@BoostUp_ai
84 Twitter followers
LinkedIn® Page
www.linkedin.com
72 employees on LinkedIn®