Best Contact Center Knowledge Base Software - Page 4

Next4biz CSM is an AI-powered, omnichannel, and workflow-based customer service solution designed to help businesses efficiently manage customer inquiries, complaints, and service requests. As a no-co

TransMon is a Global CX enhancement tool for automating and digitizing the entire quality monitoring framework for multiple communication channels (Voice/Non-Voice/In-store) across all customer experi

OvationCXM's Platform Streamlines Onboarding and Support Experiences OvationCXM is a customer experience management (CXM) platform that helps companies onboard and support customers faster with be

Chaport is an all-in-one messaging platform that provides a multi-channel live chat, chatbots, a knowledge base, and more. It helps businesses grow and thrive by providing them an easy way to engage w

KMS Lighthouse is a global leader in knowledge management. Lighthouse enhances every business engagement by empowering employees, agents and customers with real-time access to accurate and consistent

Neuron7.ai takes your organizational service knowledge and expertise to the next level with purpose-built AI and Agents. Our AI platform synthesizes knowledge from thousands of subject-matter ex

BOTWISE speeds up access to distributed company knowledge from a single place, saving even 90% of time spent on searching and gathering information. It helps manage distributed knowledge in organizat

HelpTree is an intelligent knowledge management solution, powered with significant cognitive capabilities, and robust decision network architecture (DNA). HelpTree follows a decision tree approach whe

Customizable enterprise software streamlines document management, customer support, reporting, etc.

AgentHub from Vistio is an agent guidance and action interface that uses rules-based scripting, responsive step-by-step guidance, and two-way integrations to help agents confidently provide quick and

🔎Finding information on the Internet nowadays is one of the simplest things. However, to find information within companies is a huge challenge. 😊amberSearch enables employees to find information

Aquant is the only agentic AI platform built specifically for asset-centric organizations that build, sell, and support complex equipment. It turns your service content (manuals, service histories, pa

eGain (NASDAQ: EGAN) is the leading provider of cloud customer engagement hub software. For over a decade, eGain solutions have helped improve customer experience, optimize service process, and grow s

eGain Virtual Assistant for Agents™ continuously monitors conversations to serve up best-practice guidance and knowledge to agents when relevant.

HaloCRM is an all-inclusive customer service platform for exceptional support teams. HaloCRM gives you the power to unify your customer communications into a scalable tool, with powerful out-of-the-bo