Connect with customers through email, text messages, chat, and calls among others, easy to use, implement, and intuitive, with excellent user support. Review collected by and hosted on G2.com.
The only thing, the reports are not entirely good. Review collected by and hosted on G2.com.
- clean simple ui for our team to navigate around
- easy integration with other tools
- hands on support for us Review collected by and hosted on G2.com.
we had to go on 1-2 training calls to understand the tool Review collected by and hosted on G2.com.
- Tickets Segregation
- Customer support is really good, smooth on boarding
- Multiple channels customer support can be done at one
- User interface is clean and clear Review collected by and hosted on G2.com.
- Reporting can be a bit more robust with individual channels Review collected by and hosted on G2.com.