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Best Communication Platform as a Service (cPaaS) Platforms - Page 4

Adam Crivello
AC
Researched and written by Adam Crivello

Communication platforms as a service (cPaaS), sometimes referred to as cloud communication platforms, provide tools for mobile developers to connect their mobile apps to a phone’s SMS, voice, and verification features via APIs. Developers use these products to add communication capabilities such as text notifications, user-to-user chatting, and voice connectivity to their applications. Many cPaaS platforms help developers customize how their products interact with these features via documentation around extensibility.

cPaaS allows developers to implement functionality beyond basic communications, such as multi-factor authentication (MFA) via texts and emails. These tools are often associated with VoIP, or voice over internet protocol software, which uses an IP network to transmit phone calls seamlessly without the need to connect to an extra telephone network.

To qualify for inclusion in the Communication Platforms as a Service (cPaaS) category, a product must:

Host APIs allowing developers to integrate communication functionalities in their apps
Provide documentation around API interactions and extensibility
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Best Communication Platform as a Service (cPaaS) Platforms At A Glance

Highest Performer:
Easiest to Use:
Top Trending:
Best Free Software:
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Easiest to Use:
Top Trending:
Best Free Software:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

No filters applied
138 Listings in Communication Platform as a Service (CPaaS) Available
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With VidyoPlatform, build your own video conferencing application with just a few lines of code. We provide a simplified, real-time video interaction for multiple deployment models including on-premis

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 50% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Vidyo Platform features and usability ratings that predict user satisfaction
    6.7
    Has the product been a good partner in doing business?
    Average: 8.9
    5.0
    Ease Of Integration
    Average: 8.6
    4.2
    Professional Support
    Average: 8.5
    5.8
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1984
    HQ Location
    Markham
    Twitter
    @EnghouseInterac
    2,447 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,215 employees on LinkedIn®
    Ownership
    ENGH (TSE)
Product Description
How are these determined?Information
This description is provided by the seller.

With VidyoPlatform, build your own video conferencing application with just a few lines of code. We provide a simplified, real-time video interaction for multiple deployment models including on-premis

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 50% Small-Business
Vidyo Platform features and usability ratings that predict user satisfaction
6.7
Has the product been a good partner in doing business?
Average: 8.9
5.0
Ease Of Integration
Average: 8.6
4.2
Professional Support
Average: 8.5
5.8
Communication Varieties
Average: 8.3
Seller Details
Year Founded
1984
HQ Location
Markham
Twitter
@EnghouseInterac
2,447 Twitter followers
LinkedIn® Page
www.linkedin.com
1,215 employees on LinkedIn®
Ownership
ENGH (TSE)
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    2600Hz is an award-winning provider of unified communications that modernizes how businesses provide unified cloud communication and collaboration services to their customers. Our revolutionary, distr

    Users
    No information available
    Industries
    • Telecommunications
    Market Segment
    • 82% Small-Business
    • 14% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • 2600Hz features and usability ratings that predict user satisfaction
    7.5
    Has the product been a good partner in doing business?
    Average: 8.9
    7.9
    Ease Of Integration
    Average: 8.6
    7.3
    Professional Support
    Average: 8.5
    5.6
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    2600Hz
    Year Founded
    2010
    HQ Location
    San Francisco, CA
    Twitter
    @2600hertz
    2,906 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    58 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

2600Hz is an award-winning provider of unified communications that modernizes how businesses provide unified cloud communication and collaboration services to their customers. Our revolutionary, distr

Users
No information available
Industries
  • Telecommunications
Market Segment
  • 82% Small-Business
  • 14% Mid-Market
2600Hz features and usability ratings that predict user satisfaction
7.5
Has the product been a good partner in doing business?
Average: 8.9
7.9
Ease Of Integration
Average: 8.6
7.3
Professional Support
Average: 8.5
5.6
Communication Varieties
Average: 8.3
Seller Details
Seller
2600Hz
Year Founded
2010
HQ Location
San Francisco, CA
Twitter
@2600hertz
2,906 Twitter followers
LinkedIn® Page
www.linkedin.com
58 employees on LinkedIn®

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Entry Level Price:$0
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ShoutOUT is the all in one Customer Communication Platform working with over 300+ brands in 40+ countries with 3500+ users such as Sampath Bank, DSI Tyres, Mobil, Abans, etc. ShoutOUT Engage - It sup

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 76% Small-Business
    • 12% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ShoutOUT features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    Ease Of Integration
    Average: 8.6
    7.5
    Professional Support
    Average: 8.5
    8.3
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    N/A
    Twitter
    @ShoutOUTLabs
    70 Twitter followers
    LinkedIn® Page
    www.linkedin.com
Product Description
How are these determined?Information
This description is provided by the seller.

ShoutOUT is the all in one Customer Communication Platform working with over 300+ brands in 40+ countries with 3500+ users such as Sampath Bank, DSI Tyres, Mobil, Abans, etc. ShoutOUT Engage - It sup

Users
No information available
Industries
No information available
Market Segment
  • 76% Small-Business
  • 12% Enterprise
ShoutOUT features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.9
8.3
Ease Of Integration
Average: 8.6
7.5
Professional Support
Average: 8.5
8.3
Communication Varieties
Average: 8.3
Seller Details
HQ Location
N/A
Twitter
@ShoutOUTLabs
70 Twitter followers
LinkedIn® Page
www.linkedin.com
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ClickSend is a, cloud-based communication platform that empowers businesses to connect with their audiences through multiple channels, including SMS, MMS, email, voice, and rich messaging services. De

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 69% Small-Business
    • 20% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ClickSend Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Affordable
    2
    Ease of Use
    2
    Pricing
    2
    Pricing Value
    2
    Cost-Effective
    1
    Cons
    Limited Features
    1
    Missing Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ClickSend features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 8.9
    10.0
    Ease Of Integration
    Average: 8.6
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ClickSend
    Year Founded
    2013
    HQ Location
    Perth, WA
    Twitter
    @ClickSendSMS
    445 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    92 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ClickSend is a, cloud-based communication platform that empowers businesses to connect with their audiences through multiple channels, including SMS, MMS, email, voice, and rich messaging services. De

Users
No information available
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 69% Small-Business
  • 20% Mid-Market
ClickSend Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Affordable
2
Ease of Use
2
Pricing
2
Pricing Value
2
Cost-Effective
1
Cons
Limited Features
1
Missing Features
1
ClickSend features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.9
10.0
Ease Of Integration
Average: 8.6
0.0
No information available
0.0
No information available
Seller Details
Seller
ClickSend
Year Founded
2013
HQ Location
Perth, WA
Twitter
@ClickSendSMS
445 Twitter followers
LinkedIn® Page
www.linkedin.com
92 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sangoma Wholesale Carrier Services helps businesses and service providers deliver reliable, high-value VoIP and communication solutions. We offer voice, messaging, hosted VoIP, billing, and 911 servic

    Users
    No information available
    Industries
    • Telecommunications
    Market Segment
    • 64% Small-Business
    • 36% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sangoma Wholesale Carrier Services features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.9
    10.0
    Ease Of Integration
    Average: 8.6
    8.3
    Professional Support
    Average: 8.5
    6.7
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sangoma
    Year Founded
    1984
    HQ Location
    Markham, ON
    Twitter
    @Sangoma
    6,531 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    628 employees on LinkedIn®
    Ownership
    TSX-V:STC
Product Description
How are these determined?Information
This description is provided by the seller.

Sangoma Wholesale Carrier Services helps businesses and service providers deliver reliable, high-value VoIP and communication solutions. We offer voice, messaging, hosted VoIP, billing, and 911 servic

Users
No information available
Industries
  • Telecommunications
Market Segment
  • 64% Small-Business
  • 36% Mid-Market
Sangoma Wholesale Carrier Services features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.9
10.0
Ease Of Integration
Average: 8.6
8.3
Professional Support
Average: 8.5
6.7
Communication Varieties
Average: 8.3
Seller Details
Seller
Sangoma
Year Founded
1984
HQ Location
Markham, ON
Twitter
@Sangoma
6,531 Twitter followers
LinkedIn® Page
www.linkedin.com
628 employees on LinkedIn®
Ownership
TSX-V:STC
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sweego is a multi-channel notification platform for application developers and builders. We can send notifications via email and sms. Sweego can receive emails, analyze them, and transmit them via

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 64% Small-Business
    • 9% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sweego Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Easy Setup
    4
    Customer Support
    3
    Ease of Use
    3
    Deliverability
    2
    Helpful
    2
    Cons
    Downtime Issues
    1
    Email Integration
    1
    Email Issues
    1
    Email Limitations
    1
    Expensive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sweego features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.9
    9.7
    Ease Of Integration
    Average: 8.6
    10.0
    Professional Support
    Average: 8.5
    7.9
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sweego
    HQ Location
    Lille, FR
    Twitter
    @Sweego_io
    36 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sweego is a multi-channel notification platform for application developers and builders. We can send notifications via email and sms. Sweego can receive emails, analyze them, and transmit them via

Users
No information available
Industries
No information available
Market Segment
  • 64% Small-Business
  • 9% Mid-Market
Sweego Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Easy Setup
4
Customer Support
3
Ease of Use
3
Deliverability
2
Helpful
2
Cons
Downtime Issues
1
Email Integration
1
Email Issues
1
Email Limitations
1
Expensive
1
Sweego features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.9
9.7
Ease Of Integration
Average: 8.6
10.0
Professional Support
Average: 8.5
7.9
Communication Varieties
Average: 8.3
Seller Details
Seller
Sweego
HQ Location
Lille, FR
Twitter
@Sweego_io
36 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bi-directional hosted APIs that are flexible, scalable and easy to use. We create and maintain complex infrastructure so you can build the realtime features your users need, fast.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 64% Small-Business
    • 36% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Pusher features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.9
    9.4
    Ease Of Integration
    Average: 8.6
    9.4
    Professional Support
    Average: 8.5
    8.3
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Bird
    HQ Location
    Amsterdam, Netherlands
    Twitter
    @messagebird
    4,085 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    344 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Bi-directional hosted APIs that are flexible, scalable and easy to use. We create and maintain complex infrastructure so you can build the realtime features your users need, fast.

Users
No information available
Industries
No information available
Market Segment
  • 64% Small-Business
  • 36% Mid-Market
Pusher features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.9
9.4
Ease Of Integration
Average: 8.6
9.4
Professional Support
Average: 8.5
8.3
Communication Varieties
Average: 8.3
Seller Details
Seller
Bird
HQ Location
Amsterdam, Netherlands
Twitter
@messagebird
4,085 Twitter followers
LinkedIn® Page
www.linkedin.com
344 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SignalWire is a full-stack communications platform optimized for low latency, real-time control, and developer agility. Built by the team behind FreeSWITCH, it offers a seamless environment for progra

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 80% Small-Business
    • 20% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SignalWire Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Analytics
    1
    Customer Support
    1
    Ease of Use
    1
    Easy Setup
    1
    Pricing
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SignalWire features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.9
    7.5
    Ease Of Integration
    Average: 8.6
    7.5
    Professional Support
    Average: 8.5
    7.9
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2017
    HQ Location
    Palo Alto, CA
    Twitter
    @SignalWire
    1,517 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    80 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SignalWire is a full-stack communications platform optimized for low latency, real-time control, and developer agility. Built by the team behind FreeSWITCH, it offers a seamless environment for progra

Users
No information available
Industries
No information available
Market Segment
  • 80% Small-Business
  • 20% Mid-Market
SignalWire Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Analytics
1
Customer Support
1
Ease of Use
1
Easy Setup
1
Pricing
1
Cons
This product has not yet received any negative sentiments.
SignalWire features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.9
7.5
Ease Of Integration
Average: 8.6
7.5
Professional Support
Average: 8.5
7.9
Communication Varieties
Average: 8.3
Seller Details
Year Founded
2017
HQ Location
Palo Alto, CA
Twitter
@SignalWire
1,517 Twitter followers
LinkedIn® Page
www.linkedin.com
80 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Powerful SMS Gateway Send Bulk SMS or use our SMS API to implement SMS notifications, OTP, reminders into your workflow and build apps that send SMS with our redundant SSL SMS API.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 75% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SMS.to features and usability ratings that predict user satisfaction
    0.0
    No information available
    9.2
    Ease Of Integration
    Average: 8.6
    8.3
    Professional Support
    Average: 8.5
    10.0
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2018
    HQ Location
    Paphos, CY
    Twitter
    @smstoapp
    53 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Powerful SMS Gateway Send Bulk SMS or use our SMS API to implement SMS notifications, OTP, reminders into your workflow and build apps that send SMS with our redundant SSL SMS API.

Users
No information available
Industries
No information available
Market Segment
  • 75% Small-Business
SMS.to features and usability ratings that predict user satisfaction
0.0
No information available
9.2
Ease Of Integration
Average: 8.6
8.3
Professional Support
Average: 8.5
10.0
Communication Varieties
Average: 8.3
Seller Details
Year Founded
2018
HQ Location
Paphos, CY
Twitter
@smstoapp
53 Twitter followers
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Spring Edge - A Business Communications Platform, strive to create the next generation of business communication experiences with innovative ideas and solutions for consumers and businesses across the

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 75% Small-Business
    • 25% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Spring Edge features and usability ratings that predict user satisfaction
    7.5
    Has the product been a good partner in doing business?
    Average: 8.9
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2014
    HQ Location
    Bangalore, IN
    Twitter
    @SpringEdgeIndia
    414 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    16 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Spring Edge - A Business Communications Platform, strive to create the next generation of business communication experiences with innovative ideas and solutions for consumers and businesses across the

Users
No information available
Industries
No information available
Market Segment
  • 75% Small-Business
  • 25% Mid-Market
Spring Edge features and usability ratings that predict user satisfaction
7.5
Has the product been a good partner in doing business?
Average: 8.9
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2014
HQ Location
Bangalore, IN
Twitter
@SpringEdgeIndia
414 Twitter followers
LinkedIn® Page
www.linkedin.com
16 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    8x8 is revolutionizing the future of business communications as a leading global Software-as-a-Service provider. Through our Communications Platform as a Service (CPaaS), we offer a cloud-based infras

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 83% Small-Business
    • 17% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • 8x8 Communication APIs Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Call Quality
    1
    Customization
    1
    Customization Options
    1
    Flexibility
    1
    Cons
    Connection Issues
    1
    Connectivity Issues
    1
    Difficult Setup
    1
    Internet Dependency
    1
    Training Deficiency
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • 8x8 Communication APIs features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    Ease Of Integration
    Average: 8.6
    10.0
    Professional Support
    Average: 8.5
    9.2
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    8x8
    Year Founded
    1987
    HQ Location
    San Jose, CA
    Twitter
    @8x8
    11,092 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,853 employees on LinkedIn®
    Ownership
    NYSE:EGHT
Product Description
How are these determined?Information
This description is provided by the seller.

8x8 is revolutionizing the future of business communications as a leading global Software-as-a-Service provider. Through our Communications Platform as a Service (CPaaS), we offer a cloud-based infras

Users
No information available
Industries
No information available
Market Segment
  • 83% Small-Business
  • 17% Mid-Market
8x8 Communication APIs Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Call Quality
1
Customization
1
Customization Options
1
Flexibility
1
Cons
Connection Issues
1
Connectivity Issues
1
Difficult Setup
1
Internet Dependency
1
Training Deficiency
1
8x8 Communication APIs features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.9
8.3
Ease Of Integration
Average: 8.6
10.0
Professional Support
Average: 8.5
9.2
Communication Varieties
Average: 8.3
Seller Details
Seller
8x8
Year Founded
1987
HQ Location
San Jose, CA
Twitter
@8x8
11,092 Twitter followers
LinkedIn® Page
www.linkedin.com
2,853 employees on LinkedIn®
Ownership
NYSE:EGHT
(9)4.7 out of 5
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BSG is a global communication platform that makes enterprises loved by their customers. We humanize customer communications using the relevant channels, backed by advanced multi-layer analytics and

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 67% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • BSG Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    1
    Ease of Management
    1
    Ease of Use
    1
    Flexibility
    1
    Pricing
    1
    Cons
    Delays
    1
    Slow Loading
    1
    Slow Service
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • BSG features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.9
    9.2
    Ease Of Integration
    Average: 8.6
    8.3
    Professional Support
    Average: 8.5
    8.3
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    BSG
    Year Founded
    2012
    HQ Location
    Kyiv, Ukraine
    LinkedIn® Page
    www.linkedin.com
    167 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BSG is a global communication platform that makes enterprises loved by their customers. We humanize customer communications using the relevant channels, backed by advanced multi-layer analytics and

Users
No information available
Industries
No information available
Market Segment
  • 67% Small-Business
  • 33% Mid-Market
BSG Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
1
Ease of Management
1
Ease of Use
1
Flexibility
1
Pricing
1
Cons
Delays
1
Slow Loading
1
Slow Service
1
BSG features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.9
9.2
Ease Of Integration
Average: 8.6
8.3
Professional Support
Average: 8.5
8.3
Communication Varieties
Average: 8.3
Seller Details
Seller
BSG
Year Founded
2012
HQ Location
Kyiv, Ukraine
LinkedIn® Page
www.linkedin.com
167 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Since its foundation in 2003, Digital Samba has been a trusted provider of secure video conferencing solutions in the European market. Entirely built and hosted within the European Union, it guarantee

    Users
    No information available
    Industries
    • E-Learning
    • Marketing and Advertising
    Market Segment
    • 57% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Digital Samba Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Video Conferencing
    5
    Video Quality
    5
    Features
    4
    Convenience
    3
    Cons
    Audio Issues
    1
    Expensive
    1
    Lack of Customization
    1
    Limited Customization
    1
    Poor Quality
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Digital Samba features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.9
    10.0
    Ease Of Integration
    Average: 8.6
    10.0
    Professional Support
    Average: 8.5
    10.0
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2003
    HQ Location
    Barcelona, ES
    LinkedIn® Page
    www.linkedin.com
    11 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Since its foundation in 2003, Digital Samba has been a trusted provider of secure video conferencing solutions in the European market. Entirely built and hosted within the European Union, it guarantee

Users
No information available
Industries
  • E-Learning
  • Marketing and Advertising
Market Segment
  • 57% Small-Business
  • 30% Mid-Market
Digital Samba Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Video Conferencing
5
Video Quality
5
Features
4
Convenience
3
Cons
Audio Issues
1
Expensive
1
Lack of Customization
1
Limited Customization
1
Poor Quality
1
Digital Samba features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.9
10.0
Ease Of Integration
Average: 8.6
10.0
Professional Support
Average: 8.5
10.0
Communication Varieties
Average: 8.3
Seller Details
Year Founded
2003
HQ Location
Barcelona, ES
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Powerful SMS trading platform for professional messaging business HORISEN SMS Platform is a muti-award-winning messaging technology solution for managing all aspects of wholesale and retail SMS busin

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 67% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • HORISEN SMS Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Features
    2
    Automations
    1
    Intuitive
    1
    Navigation Ease
    1
    Cons
    Slow Loading
    2
    Connectivity Issues
    1
    Expensive
    1
    File Sharing Issues
    1
    Performance Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • HORISEN SMS Platform features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    HORISEN
    Year Founded
    2001
    HQ Location
    Rorschach, CH
    LinkedIn® Page
    www.linkedin.com
    103 employees on LinkedIn®
    Phone
    +41 58 700 00 00
Product Description
How are these determined?Information
This description is provided by the seller.

Powerful SMS trading platform for professional messaging business HORISEN SMS Platform is a muti-award-winning messaging technology solution for managing all aspects of wholesale and retail SMS busin

Users
No information available
Industries
No information available
Market Segment
  • 67% Small-Business
  • 33% Mid-Market
HORISEN SMS Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Features
2
Automations
1
Intuitive
1
Navigation Ease
1
Cons
Slow Loading
2
Connectivity Issues
1
Expensive
1
File Sharing Issues
1
Performance Issues
1
HORISEN SMS Platform features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
HORISEN
Year Founded
2001
HQ Location
Rorschach, CH
LinkedIn® Page
www.linkedin.com
103 employees on LinkedIn®
Phone
+41 58 700 00 00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ========================= WHAT IS MYOPERATOR? ========================= MyOperator is a business communication platform that integrates WhatsApp Business API, call management, and AI-powered chat

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 54% Small-Business
    • 46% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • MyOperator Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Call Quality
    1
    Call Recording
    1
    Customer Support
    1
    Ease of Use
    1
    Easy Implementation
    1
    Cons
    Poor Customer Support
    4
    Missing Features
    3
    Integration Issues
    2
    Missing Functionality
    2
    Admin Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MyOperator features and usability ratings that predict user satisfaction
    7.3
    Has the product been a good partner in doing business?
    Average: 8.9
    1.7
    Ease Of Integration
    Average: 8.6
    0.0
    Professional Support
    Average: 8.5
    0.0
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2013
    HQ Location
    Noida, Uttar Pradesh
    Twitter
    @MyOperator
    1,808 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    313 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

========================= WHAT IS MYOPERATOR? ========================= MyOperator is a business communication platform that integrates WhatsApp Business API, call management, and AI-powered chat

Users
No information available
Industries
No information available
Market Segment
  • 54% Small-Business
  • 46% Mid-Market
MyOperator Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Call Quality
1
Call Recording
1
Customer Support
1
Ease of Use
1
Easy Implementation
1
Cons
Poor Customer Support
4
Missing Features
3
Integration Issues
2
Missing Functionality
2
Admin Issues
1
MyOperator features and usability ratings that predict user satisfaction
7.3
Has the product been a good partner in doing business?
Average: 8.9
1.7
Ease Of Integration
Average: 8.6
0.0
Professional Support
Average: 8.5
0.0
Communication Varieties
Average: 8.3
Seller Details
Year Founded
2013
HQ Location
Noida, Uttar Pradesh
Twitter
@MyOperator
1,808 Twitter followers
LinkedIn® Page
www.linkedin.com
313 employees on LinkedIn®