The Top 20 Cloud PBX Platforms Software

Check out this list of the top Cloud PBX Platforms Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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Allo

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

54%

Commercial Real Estate

17%

Accounting

14%

Information Technology and Services

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.6

Meets Requirements

Average: 9.2

9.3

Ease of Doing Business With

Average: 8.9

9.6

Ease of Setup

Average: 9.2

9.6

Quality of Support

Average: 9.1

9.6

Ease of Admin

Average: 8.7

9.6

TeleCMI

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

65%

Education Management

17%

Health, Wellness and Fitness

10%

Computer Software

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.9

Meets Requirements

Average: 9.2

9.8

Ease of Doing Business With

Average: 8.9

9.8

Ease of Setup

Average: 9.2

8.7

Quality of Support

Average: 9.1

9.8

Ease of Admin

Average: 8.7

9.8

Zoom Phone

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

40%

Computer Software

31%

Financial Services

14%

Marketing and Advertising

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.2

9.0

Ease of Doing Business With

Average: 8.9

8.8

Ease of Setup

Average: 9.2

9.2

Quality of Support

Average: 9.1

8.7

Ease of Admin

Average: 8.7

9.0

Nextiva

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

30%

Insurance

24%

Hospital & Health Care

24%

Financial Services

22%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.2

9.4

Ease of Doing Business With

Average: 8.9

9.3

Ease of Setup

Average: 9.2

9.2

Quality of Support

Average: 9.1

9.3

Ease of Admin

Average: 8.7

9.0

Ringover

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

33%

Information Technology and Services

29%

Marketing and Advertising

21%

Business Supplies and Equipment

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.5

Meets Requirements

Average: 9.2

9.3

Ease of Doing Business With

Average: 8.9

9.4

Ease of Setup

Average: 9.2

9.4

Quality of Support

Average: 9.1

9.2

Ease of Admin

Average: 8.7

9.6

RingEX

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

41%

Financial Services

22%

Information Technology and Services

20%

Manufacturing

16%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.1

Meets Requirements

Average: 9.2

9.3

Ease of Doing Business With

Average: 8.9

8.8

Ease of Setup

Average: 9.2

8.9

Quality of Support

Average: 9.1

8.6

Ease of Admin

Average: 8.7

8.8

JustCall

Overall Satisfaction Score

Top Industries of Reviewers:

Real Estate

27%

Computer Software

27%

Information Technology and Services

23%

Financial Services

23%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.1

Meets Requirements

Average: 9.2

9.2

Ease of Doing Business With

Average: 8.9

9.1

Ease of Setup

Average: 9.2

8.9

Quality of Support

Average: 9.1

9.0

Ease of Admin

Average: 8.7

8.5

8x8 Work

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

31%

Financial Services

25%

Hospital & Health Care

24%

Insurance

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.0

Meets Requirements

Average: 9.2

9.1

Ease of Doing Business With

Average: 8.9

9.4

Ease of Setup

Average: 9.2

8.6

Quality of Support

Average: 9.1

8.8

Ease of Admin

Average: 8.7

9.0

CloudTalk

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

36%

Computer Software

32%

Marketing and Advertising

16%

Outsourcing/Offshoring

16%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.5

Meets Requirements

Average: 9.2

9.4

Ease of Doing Business With

Average: 8.9

9.3

Ease of Setup

Average: 9.2

9.3

Quality of Support

Average: 9.1

9.4

Ease of Admin

Average: 8.7

9.0

#10

NUACOM

Overall Satisfaction Score

Top Industries of Reviewers:

Medical Practice

30%

Marketing and Advertising

30%

Construction

20%

Accounting

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.5

Meets Requirements

Average: 9.2

9.5

Ease of Doing Business With

Average: 8.9

9.5

Ease of Setup

Average: 9.2

9.4

Quality of Support

Average: 9.1

9.8

Ease of Admin

Average: 8.7

9.3

#11

Talkroute

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

25%

Professional Training & Coaching

25%

Education Management

25%

Real Estate

25%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

10.0

Meets Requirements

Average: 9.2

9.5

Ease of Doing Business With

Average: 8.9

0.0

Ease of Setup

Average: 9.2

10.0

Quality of Support

Average: 9.1

9.7

Ease of Admin

Average: 8.7

0.0

#12

Yeastar P-Series PBX System

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

33%

Telecommunications

29%

Computer Networking

21%

Computer & Network Security

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.7

Meets Requirements

Average: 9.2

9.3

Ease of Doing Business With

Average: 8.9

9.4

Ease of Setup

Average: 9.2

9.8

Quality of Support

Average: 9.1

8.9

Ease of Admin

Average: 8.7

9.5

#13

Webex Calling

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

56%

Computer & Network Security

17%

Education Management

14%

Marketing and Advertising

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.1

Meets Requirements

Average: 9.2

9.1

Ease of Doing Business With

Average: 8.9

9.0

Ease of Setup

Average: 9.2

8.6

Quality of Support

Average: 9.1

8.8

Ease of Admin

Average: 8.7

8.1

#14

3CX

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

43%

Hospital & Health Care

24%

Telecommunications

20%

Financial Services

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.1

Meets Requirements

Average: 9.2

9.3

Ease of Doing Business With

Average: 8.9

8.7

Ease of Setup

Average: 9.2

8.7

Quality of Support

Average: 9.1

8.1

Ease of Admin

Average: 8.7

9.1

#15

Broadvoice

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

56%

Financial Services

22%

Construction

11%

Computer Software

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.1

Meets Requirements

Average: 9.2

9.2

Ease of Doing Business With

Average: 8.9

9.3

Ease of Setup

Average: 9.2

9.3

Quality of Support

Average: 9.1

9.9

Ease of Admin

Average: 8.7

9.3

#16

Vonage Business Communications

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

42%

Insurance

19%

Financial Services

19%

Staffing and Recruiting

19%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.2

8.8

Ease of Doing Business With

Average: 8.9

9.4

Ease of Setup

Average: 9.2

9.5

Quality of Support

Average: 9.1

9.4

Ease of Admin

Average: 8.7

9.4

#17

FreePBX

Overall Satisfaction Score

Top Industries of Reviewers:

Telecommunications

50%

Consumer Services

17%

Education Management

17%

Consumer Electronics

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.7

Meets Requirements

Average: 9.2

9.9

Ease of Doing Business With

Average: 8.9

9.9

Ease of Setup

Average: 9.2

9.8

Quality of Support

Average: 9.1

8.7

Ease of Admin

Average: 8.7

9.8

#18

PBXware

Overall Satisfaction Score

Top Industries of Reviewers:

Telecommunications

63%

Consumer Services

13%

Food Production

13%

Information Technology and Services

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.2

8.8

Ease of Doing Business With

Average: 8.9

9.7

Ease of Setup

Average: 9.2

8.8

Quality of Support

Average: 9.1

9.1

Ease of Admin

Average: 8.7

9.0

#19

Bria

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

44%

Telecommunications

22%

Insurance

22%

E-Learning

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.2

8.5

Ease of Doing Business With

Average: 8.9

9.6

Ease of Setup

Average: 9.2

10.0

Quality of Support

Average: 9.1

8.6

Ease of Admin

Average: 8.7

9.8

#20

Fusion Connect: Modern Connectivity and Communications Solutions

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

29%

Logistics and Supply Chain

29%

Food & Beverages

29%

Civil Engineering

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.8

Meets Requirements

Average: 9.2

9.2

Ease of Doing Business With

Average: 8.9

9.2

Ease of Setup

Average: 9.2

8.3

Quality of Support

Average: 9.1

9.1

Ease of Admin

Average: 8.7

8.7