Best Auto Dialer Software - Page 4

JJ
Researched and written by Julie Jung

Auto dialer software automatically dials telephone numbers pulled from a list and connects either to a live agent or a prerecorded message. Auto dialers eliminate the tedious task of manually dialing individual phone numbers, enabling representatives to instead focus on the content and delivery of their messages. Auto dialers are used in a wide variety of settings and industries, including sales, health care, education, and hospitality.

The best auto dialer software often requires a computer, a voice modem, and an active telephone line, though cloud-based solutions are also available. Some solutions require businesses to buy and host the necessary hardware themselves, while others bundle hardware hosting into their product for free or offer an additional subscription. The required hardware isn’t always specific and instead the application can run on a computer or cell phone.

Many auto dialer products integrate directly with existing CRM software or are built into contact center infrastructure software or telecom services for call centers, but there are also plenty of standalone options as well. Auto dialer software also has broad overlap with outbound call tracking software. They are distinct in that auto dialers will automatically call phone numbers from a list whereas outbound call tracking software needs to be prompted to call and is focused around storing data from the call itself.

To qualify for inclusion in the Auto Dialer category, a product must:

Automatically call phone numbers from a predesignated list
Present a prerecorded message or prompt once the call is answered or connect to a live agent

Best Auto Dialer Software At A Glance

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

No filters applied
171 Listings in Auto Dialer Available
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    One Call Now is one of OnSolve’s market-leading mass notification systems that enables groups and organizations of all sizes and types to send important messages via voice, text, mobile app and email

    Users
    • Administrative Assistant
    Industries
    • Religious Institutions
    • Non-Profit Organization Management
    Market Segment
    • 55% Mid-Market
    • 38% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • One Call Now Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Easy Communication
    3
    Broadcast Communication
    2
    Communication
    2
    Communication Efficiency
    2
    Cons
    Call Issues
    1
    Contact Management
    1
    Dashboard Issues
    1
    Delay Issues
    1
    Insufficient Information
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • One Call Now features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.8
    8.3
    Omnichannel
    Average: 8.6
    5.0
    API / Integrations
    Average: 8.5
    8.3
    Progressive Dialing
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    OnSolve
    Year Founded
    1998
    HQ Location
    Alpharetta, Georgia
    Twitter
    @OnSolve
    655 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    464 employees on LinkedIn®
    Phone
    +1 (858) 724 1200
Product Description
How are these determined?Information
This description is provided by the seller.

One Call Now is one of OnSolve’s market-leading mass notification systems that enables groups and organizations of all sizes and types to send important messages via voice, text, mobile app and email

Users
  • Administrative Assistant
Industries
  • Religious Institutions
  • Non-Profit Organization Management
Market Segment
  • 55% Mid-Market
  • 38% Small-Business
One Call Now Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Easy Communication
3
Broadcast Communication
2
Communication
2
Communication Efficiency
2
Cons
Call Issues
1
Contact Management
1
Dashboard Issues
1
Delay Issues
1
Insufficient Information
1
One Call Now features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.8
8.3
Omnichannel
Average: 8.6
5.0
API / Integrations
Average: 8.5
8.3
Progressive Dialing
Average: 8.6
Seller Details
Seller
OnSolve
Year Founded
1998
HQ Location
Alpharetta, Georgia
Twitter
@OnSolve
655 Twitter followers
LinkedIn® Page
www.linkedin.com
464 employees on LinkedIn®
Phone
+1 (858) 724 1200
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    FrontSpin is the leading-edge sales communication software and power dialer. Their platform and power dialer implements your playbooks across all touchpoints, helping you engage with up to 3x more pro

    Users
    • Sales Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 69% Mid-Market
    • 28% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • FrontSpin Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Customer Support
    2
    Helpful
    2
    Affordable
    1
    CRM Integration
    1
    Cons
    Poor Lead Generation
    2
    Complex Setup
    1
    Integration Issues
    1
    Poor Customer Support
    1
    Reliability Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • FrontSpin features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.8
    8.5
    Omnichannel
    Average: 8.6
    8.6
    API / Integrations
    Average: 8.5
    7.3
    Progressive Dialing
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    FrontSpin
    Year Founded
    2015
    HQ Location
    San Mateo, CA
    Twitter
    @FrontSpinHQ
    231 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    21 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

FrontSpin is the leading-edge sales communication software and power dialer. Their platform and power dialer implements your playbooks across all touchpoints, helping you engage with up to 3x more pro

Users
  • Sales Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 69% Mid-Market
  • 28% Small-Business
FrontSpin Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Customer Support
2
Helpful
2
Affordable
1
CRM Integration
1
Cons
Poor Lead Generation
2
Complex Setup
1
Integration Issues
1
Poor Customer Support
1
Reliability Issues
1
FrontSpin features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.8
8.5
Omnichannel
Average: 8.6
8.6
API / Integrations
Average: 8.5
7.3
Progressive Dialing
Average: 8.6
Seller Details
Seller
FrontSpin
Year Founded
2015
HQ Location
San Mateo, CA
Twitter
@FrontSpinHQ
231 Twitter followers
LinkedIn® Page
www.linkedin.com
21 employees on LinkedIn®

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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Voiptime Contact Center is a cloud-based call center solution, helping medium businesses and enterprises to process client requests across all communication channels (voice, webchat, email, chatbot),

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 71% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Voiptime Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Easy Implementation
    1
    Easy Integration
    1
    Easy Setup
    1
    Features
    1
    Integrations
    1
    Cons
    Integration Issues
    1
    Limited Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Voiptime Cloud features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.8
    9.3
    Omnichannel
    Average: 8.6
    8.7
    API / Integrations
    Average: 8.5
    9.4
    Progressive Dialing
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2010
    HQ Location
    Denver, US
    Twitter
    @Voiptimecloud
    53 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Voiptime Contact Center is a cloud-based call center solution, helping medium businesses and enterprises to process client requests across all communication channels (voice, webchat, email, chatbot),

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 71% Small-Business
  • 29% Mid-Market
Voiptime Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Easy Implementation
1
Easy Integration
1
Easy Setup
1
Features
1
Integrations
1
Cons
Integration Issues
1
Limited Features
1
Voiptime Cloud features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.8
9.3
Omnichannel
Average: 8.6
8.7
API / Integrations
Average: 8.5
9.4
Progressive Dialing
Average: 8.6
Seller Details
Year Founded
2010
HQ Location
Denver, US
Twitter
@Voiptimecloud
53 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    VICIdial is an enterprise class, open source, contact center solution with predictive dialer capabilities. It can handle inbound, outbound, and blended phone calls, as well as inbound email and custom

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 56% Small-Business
    • 44% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • VICIdial Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    6
    Features
    5
    CRM Integration
    2
    Daily Use
    2
    Power Dialer
    2
    Cons
    Setup Difficulty
    3
    Difficult Implementation
    2
    Limited Customization
    2
    Poor Customer Support
    2
    Complexity
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • VICIdial features and usability ratings that predict user satisfaction
    7.9
    Has the product been a good partner in doing business?
    Average: 8.8
    9.2
    Omnichannel
    Average: 8.6
    9.2
    API / Integrations
    Average: 8.5
    10.0
    Progressive Dialing
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2007
    HQ Location
    St Petersburg, Florida
    Twitter
    @vicidial
    22,975 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    27 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

VICIdial is an enterprise class, open source, contact center solution with predictive dialer capabilities. It can handle inbound, outbound, and blended phone calls, as well as inbound email and custom

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 56% Small-Business
  • 44% Mid-Market
VICIdial Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
6
Features
5
CRM Integration
2
Daily Use
2
Power Dialer
2
Cons
Setup Difficulty
3
Difficult Implementation
2
Limited Customization
2
Poor Customer Support
2
Complexity
1
VICIdial features and usability ratings that predict user satisfaction
7.9
Has the product been a good partner in doing business?
Average: 8.8
9.2
Omnichannel
Average: 8.6
9.2
API / Integrations
Average: 8.5
10.0
Progressive Dialing
Average: 8.6
Seller Details
Year Founded
2007
HQ Location
St Petersburg, Florida
Twitter
@vicidial
22,975 Twitter followers
LinkedIn® Page
www.linkedin.com
27 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Shape is purpose-built sales and marketing automation software that comes with pre-built features that can be configured for any business. The easy-to-use interface empowers your teams and consolidate

    Users
    No information available
    Industries
    • Financial Services
    • Accounting
    Market Segment
    • 61% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Shape Software Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Intuitive
    2
    Customer Support
    1
    Customizability
    1
    Customization
    1
    Cons
    CRM Issues
    2
    API Issues
    1
    App Limitations
    1
    Bugs
    1
    Connection Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Shape Software features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.8
    10.0
    Omnichannel
    Average: 8.6
    10.0
    API / Integrations
    Average: 8.5
    9.3
    Progressive Dialing
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    HQ Location
    Irvine, California
    Twitter
    @ShapeBizTech
    665 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    44 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Shape is purpose-built sales and marketing automation software that comes with pre-built features that can be configured for any business. The easy-to-use interface empowers your teams and consolidate

Users
No information available
Industries
  • Financial Services
  • Accounting
Market Segment
  • 61% Small-Business
  • 36% Mid-Market
Shape Software Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Intuitive
2
Customer Support
1
Customizability
1
Customization
1
Cons
CRM Issues
2
API Issues
1
App Limitations
1
Bugs
1
Connection Issues
1
Shape Software features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.8
10.0
Omnichannel
Average: 8.6
10.0
API / Integrations
Average: 8.5
9.3
Progressive Dialing
Average: 8.6
Seller Details
Company Website
HQ Location
Irvine, California
Twitter
@ShapeBizTech
665 Twitter followers
LinkedIn® Page
www.linkedin.com
44 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences. With AI voice assistants, your call center can make quality human-like calls at lig

    Users
    No information available
    Industries
    • Financial Services
    Market Segment
    • 77% Mid-Market
    • 15% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • AI Rudder Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Artificial Intelligence
    1
    Chatbot Development
    1
    Customer Engagement
    1
    Customer Support
    1
    Ease of Use
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • AI Rudder features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.8
    6.7
    Omnichannel
    Average: 8.6
    8.9
    API / Integrations
    Average: 8.5
    8.3
    Progressive Dialing
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    AI Rudder
    Year Founded
    2019
    HQ Location
    Palo Alto, US
    Twitter
    @AIRudder
    51 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    159 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences. With AI voice assistants, your call center can make quality human-like calls at lig

Users
No information available
Industries
  • Financial Services
Market Segment
  • 77% Mid-Market
  • 15% Enterprise
AI Rudder Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Artificial Intelligence
1
Chatbot Development
1
Customer Engagement
1
Customer Support
1
Ease of Use
1
Cons
This product has not yet received any negative sentiments.
AI Rudder features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.8
6.7
Omnichannel
Average: 8.6
8.9
API / Integrations
Average: 8.5
8.3
Progressive Dialing
Average: 8.6
Seller Details
Seller
AI Rudder
Year Founded
2019
HQ Location
Palo Alto, US
Twitter
@AIRudder
51 Twitter followers
LinkedIn® Page
www.linkedin.com
159 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Designed specifically for NICE CXone customers who need more functionality and performance, OutReach from Customer Dynamics is a high-performance, robust, easy-to-use, web-based solution that scales d

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 73% Mid-Market
    • 20% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • OutReach features and usability ratings that predict user satisfaction
    0.0
    No information available
    7.9
    Omnichannel
    Average: 8.6
    6.7
    API / Integrations
    Average: 8.5
    7.9
    Progressive Dialing
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2004
    HQ Location
    Draper, US
    Twitter
    @CustomerDynamic
    9 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    28 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Designed specifically for NICE CXone customers who need more functionality and performance, OutReach from Customer Dynamics is a high-performance, robust, easy-to-use, web-based solution that scales d

Users
No information available
Industries
  • Computer Software
Market Segment
  • 73% Mid-Market
  • 20% Small-Business
OutReach features and usability ratings that predict user satisfaction
0.0
No information available
7.9
Omnichannel
Average: 8.6
6.7
API / Integrations
Average: 8.5
7.9
Progressive Dialing
Average: 8.6
Seller Details
Year Founded
2004
HQ Location
Draper, US
Twitter
@CustomerDynamic
9 Twitter followers
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Monsterconnect is a sales acceleration platform that helps sales teams generate more leads through live conversations and multi-touch email cadences.

    Users
    No information available
    Industries
    • Computer Software
    • Hospital & Health Care
    Market Segment
    • 57% Small-Business
    • 34% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MonsterConnect features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.8
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2011
    HQ Location
    Indianapolis, IN
    Twitter
    @MonsterConnect
    88 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    45 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Monsterconnect is a sales acceleration platform that helps sales teams generate more leads through live conversations and multi-touch email cadences.

Users
No information available
Industries
  • Computer Software
  • Hospital & Health Care
Market Segment
  • 57% Small-Business
  • 34% Mid-Market
MonsterConnect features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.8
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2011
HQ Location
Indianapolis, IN
Twitter
@MonsterConnect
88 Twitter followers
LinkedIn® Page
www.linkedin.com
45 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    FreJun is a cloud telephony platform that automates your business calls. Users can make outbound business calls using a unique virtual number and receive inbound calls on the same number. The calls ma

    Users
    No information available
    Industries
    • Financial Services
    • Staffing and Recruiting
    Market Segment
    • 87% Mid-Market
    • 13% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • FreJun features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.8
    10.0
    Omnichannel
    Average: 8.6
    10.0
    API / Integrations
    Average: 8.5
    10.0
    Progressive Dialing
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2019
    HQ Location
    Seattle, WA
    LinkedIn® Page
    www.linkedin.com
    22 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

FreJun is a cloud telephony platform that automates your business calls. Users can make outbound business calls using a unique virtual number and receive inbound calls on the same number. The calls ma

Users
No information available
Industries
  • Financial Services
  • Staffing and Recruiting
Market Segment
  • 87% Mid-Market
  • 13% Small-Business
FreJun features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.8
10.0
Omnichannel
Average: 8.6
10.0
API / Integrations
Average: 8.5
10.0
Progressive Dialing
Average: 8.6
Seller Details
Year Founded
2019
HQ Location
Seattle, WA
LinkedIn® Page
www.linkedin.com
22 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Alvaria Cloud is a web-based customer engagement center suitable for organizations with 100 or more concurrent and named users. The system is a complete set of customer service capabilities including

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 56% Enterprise
    • 22% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Alvaria Intelligence Platform features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.8
    6.1
    Omnichannel
    Average: 8.6
    7.2
    API / Integrations
    Average: 8.5
    6.1
    Progressive Dialing
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2021
    HQ Location
    Atlanta, US
    Twitter
    @Alvaria_Inc
    293 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    18 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Alvaria Cloud is a web-based customer engagement center suitable for organizations with 100 or more concurrent and named users. The system is a complete set of customer service capabilities including

Users
No information available
Industries
No information available
Market Segment
  • 56% Enterprise
  • 22% Mid-Market
Alvaria Intelligence Platform features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.8
6.1
Omnichannel
Average: 8.6
7.2
API / Integrations
Average: 8.5
6.1
Progressive Dialing
Average: 8.6
Seller Details
Year Founded
2021
HQ Location
Atlanta, US
Twitter
@Alvaria_Inc
293 Twitter followers
LinkedIn® Page
www.linkedin.com
18 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    A native click-to-call app in Salesforce. Softphone, local caller ID, voicemail drop and more

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Small-Business
    • 43% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Fastcall features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.8
    7.8
    Omnichannel
    Average: 8.6
    7.9
    API / Integrations
    Average: 8.5
    7.5
    Progressive Dialing
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    FastCall
    Year Founded
    2012
    HQ Location
    Hollywood, CA
    Twitter
    @fastcall411
    110 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    21 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

A native click-to-call app in Salesforce. Softphone, local caller ID, voicemail drop and more

Users
No information available
Industries
No information available
Market Segment
  • 50% Small-Business
  • 43% Mid-Market
Fastcall features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.8
7.8
Omnichannel
Average: 8.6
7.9
API / Integrations
Average: 8.5
7.5
Progressive Dialing
Average: 8.6
Seller Details
Seller
FastCall
Year Founded
2012
HQ Location
Hollywood, CA
Twitter
@fastcall411
110 Twitter followers
LinkedIn® Page
www.linkedin.com
21 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ClickPoint LeadManager software is a web-based sales engagement and lead management solution that helps salespeople contact and close more leads in less time. Salespeople surpass their quota by getti

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 63% Small-Business
    • 26% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SalesExec features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.8
    10.0
    Omnichannel
    Average: 8.6
    9.6
    API / Integrations
    Average: 8.5
    9.3
    Progressive Dialing
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2005
    HQ Location
    Scottsdale, AZ
    LinkedIn® Page
    www.linkedin.com
    11 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ClickPoint LeadManager software is a web-based sales engagement and lead management solution that helps salespeople contact and close more leads in less time. Salespeople surpass their quota by getti

Users
No information available
Industries
No information available
Market Segment
  • 63% Small-Business
  • 26% Mid-Market
SalesExec features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.8
10.0
Omnichannel
Average: 8.6
9.6
API / Integrations
Average: 8.5
9.3
Progressive Dialing
Average: 8.6
Seller Details
Year Founded
2005
HQ Location
Scottsdale, AZ
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    C-Zentrix is a leader in Customer Experience and Contact Center Solution. Headquartered in India, it has operations in Asia, Middle East and Africa, North America and Latam America. With over 1500+ cu

    Users
    No information available
    Industries
    • Consumer Services
    Market Segment
    • 46% Mid-Market
    • 31% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • C-Zentrix Contact Center Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    16
    Features
    9
    Customer Support
    8
    CRM Integration
    6
    Customer Communication
    5
    Cons
    Lagging Issues
    7
    Slow Speed
    7
    Slow Performance
    6
    System Delays
    4
    Expensive
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • C-Zentrix Contact Center features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.8
    7.7
    Omnichannel
    Average: 8.6
    8.9
    API / Integrations
    Average: 8.5
    8.3
    Progressive Dialing
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    C-ZENTRIX
    Year Founded
    2005
    HQ Location
    Gurgaon, India
    Twitter
    @czentrix
    454 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    173 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

C-Zentrix is a leader in Customer Experience and Contact Center Solution. Headquartered in India, it has operations in Asia, Middle East and Africa, North America and Latam America. With over 1500+ cu

Users
No information available
Industries
  • Consumer Services
Market Segment
  • 46% Mid-Market
  • 31% Small-Business
C-Zentrix Contact Center Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
16
Features
9
Customer Support
8
CRM Integration
6
Customer Communication
5
Cons
Lagging Issues
7
Slow Speed
7
Slow Performance
6
System Delays
4
Expensive
3
C-Zentrix Contact Center features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.8
7.7
Omnichannel
Average: 8.6
8.9
API / Integrations
Average: 8.5
8.3
Progressive Dialing
Average: 8.6
Seller Details
Seller
C-ZENTRIX
Year Founded
2005
HQ Location
Gurgaon, India
Twitter
@czentrix
454 Twitter followers
LinkedIn® Page
www.linkedin.com
173 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LeadDesk is a cloud-based contact center software for high volume sales and customer-service. Customers range from SMB to large Enterprise customers. Other major customer industries include; media, se

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 55% Mid-Market
    • 36% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • LeadDesk Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Features
    5
    User-Friendly
    3
    User Interface
    3
    Calling Features
    2
    Cons
    Poor Customer Support
    2
    Call Functionality
    1
    Call Issues
    1
    Difficult Learning
    1
    Lack of Intuitiveness
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LeadDesk features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.8
    8.3
    Omnichannel
    Average: 8.6
    7.8
    API / Integrations
    Average: 8.5
    8.8
    Progressive Dialing
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    LeadDesk
    Year Founded
    2010
    HQ Location
    00500 Helsinki, FI
    Twitter
    @LeadDesk
    467 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    197 employees on LinkedIn®
    Ownership
    HEL: LEADD
Product Description
How are these determined?Information
This description is provided by the seller.

LeadDesk is a cloud-based contact center software for high volume sales and customer-service. Customers range from SMB to large Enterprise customers. Other major customer industries include; media, se

Users
No information available
Industries
No information available
Market Segment
  • 55% Mid-Market
  • 36% Small-Business
LeadDesk Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Features
5
User-Friendly
3
User Interface
3
Calling Features
2
Cons
Poor Customer Support
2
Call Functionality
1
Call Issues
1
Difficult Learning
1
Lack of Intuitiveness
1
LeadDesk features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.8
8.3
Omnichannel
Average: 8.6
7.8
API / Integrations
Average: 8.5
8.8
Progressive Dialing
Average: 8.6
Seller Details
Seller
LeadDesk
Year Founded
2010
HQ Location
00500 Helsinki, FI
Twitter
@LeadDesk
467 Twitter followers
LinkedIn® Page
www.linkedin.com
197 employees on LinkedIn®
Ownership
HEL: LEADD
Entry Level Price:$0.05
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    As your partner in performance, productivity, and empowerment, Sharpen delivers better outcomes: better outcomes for customers, agents, and your business. Our contact center platform is intentionally

    Users
    No information available
    Industries
    • Health, Wellness and Fitness
    • Insurance
    Market Segment
    • 59% Mid-Market
    • 37% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sharpen Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    5
    Customer Support
    4
    Ease of Use
    4
    Easy Implementation
    2
    Efficiency
    2
    Cons
    Complex Reporting
    1
    Difficult Learning
    1
    Email Issues
    1
    Expensive
    1
    Glitches
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sharpen features and usability ratings that predict user satisfaction
    7.3
    Has the product been a good partner in doing business?
    Average: 8.8
    8.3
    Omnichannel
    Average: 8.6
    8.3
    API / Integrations
    Average: 8.5
    8.3
    Progressive Dialing
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2011
    HQ Location
    Indianapolis, IN
    Twitter
    @Sharpentech
    1,043 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    113 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

As your partner in performance, productivity, and empowerment, Sharpen delivers better outcomes: better outcomes for customers, agents, and your business. Our contact center platform is intentionally

Users
No information available
Industries
  • Health, Wellness and Fitness
  • Insurance
Market Segment
  • 59% Mid-Market
  • 37% Small-Business
Sharpen Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
5
Customer Support
4
Ease of Use
4
Easy Implementation
2
Efficiency
2
Cons
Complex Reporting
1
Difficult Learning
1
Email Issues
1
Expensive
1
Glitches
1
Sharpen features and usability ratings that predict user satisfaction
7.3
Has the product been a good partner in doing business?
Average: 8.8
8.3
Omnichannel
Average: 8.6
8.3
API / Integrations
Average: 8.5
8.3
Progressive Dialing
Average: 8.6
Seller Details
Company Website
Year Founded
2011
HQ Location
Indianapolis, IN
Twitter
@Sharpentech
1,043 Twitter followers
LinkedIn® Page
www.linkedin.com
113 employees on LinkedIn®