Online inquiries are immediately forwarded; every lead is also saved so that no accidental loss can take place. The speed at which the leads are forwarded - is flawless. Review collected by and hosted on G2.com.
I really have nothing to enter here; there is nothing that I dislike about this service. Review collected by and hosted on G2.com.
Up to date with the latest lead generation functions like ping post Review collected by and hosted on G2.com.
I would like to see a web version and a bit more instruction videos or a user forum. Review collected by and hosted on G2.com.
It is capable of all the needs on our list, packaged in a clean, intuitive interface with features that were understandable: the terminology and logic do not require a sales automation experience for our team to get up to speed. We start with high-value leads and need the ability for collaboration among multiple callers with the option of using the same phone number, and a clean history that is easy to follow and pick up where others left off over time. Review collected by and hosted on G2.com.
SMS works well, but there's no MMS. 3-way call connecting initially sounded clunky but during the trial, we found it to be smooth. Moreover, we saw multi-user capability for us to use one phone number for the lead: one SMS thread, but multiple people could provide phone follow-up, which will make life easier for the lead, also, to see history in their own SMS thread. Review collected by and hosted on G2.com.
The Team I worked with, Zach and Heath, have, from the start been extraordinary with helping me get my Clickpoint platform ready. They have been patient, helpful and are very knowledgeable about every facet the service offers. Review collected by and hosted on G2.com.
There is nothing I dislike about the experience I have had thus far. Everything has functioned as promised. Review collected by and hosted on G2.com.
What I like best about the software is the ease of use of the dialer. If no one picks up, the dialer will dial the next number after requiring an explanation for the unsuccessful lead. Review collected by and hosted on G2.com.
Even if callers don't pickup, we get charged for one minute by ClickPoint. Review collected by and hosted on G2.com.
I like the pull feature the best it helps; it helps my sales team follow up with their leads quickly and improve sales results Review collected by and hosted on G2.com.
I wish they had direct dialing, but I believe they are about to launch it next week; they have been great about updating us about new releases. Review collected by and hosted on G2.com.
We receive 100-200 leads per day so the feature we like best is ClickPoint's lead distribution tools. It helps by automatically distributing the high-priority leads first. Review collected by and hosted on G2.com.
All the improvements that I would write here have already been resolved. ClickPoint has an extremely responsive support team that listens to feedback and improves the software quickly. Review collected by and hosted on G2.com.
The flexibility for admins. You can tailor the system to your business. The UI is great as well. Everyone can easily navigate and use the tools without a lot of training. Review collected by and hosted on G2.com.
None come to mind. The system has made huge progress since I have been a customer. Review collected by and hosted on G2.com.