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The Top 20 AI Chatbots Software

Check out this list of the top AI Chatbots Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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G2 Satisfaction Score

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Simplified

100

Overall Satisfaction Score

100

Top Industries of Reviewers:

Writing and Editing

38%

Marketing and Advertising

34%

Arts and Crafts

14%

Animation

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

8.8

Meets Requirements

Average: 9.2

9.1

Ease of Doing Business With

Average: 9.0

9.2

Ease of Setup

Average: 9.3

8.5

Quality of Support

Average: 9.3

9.0

Ease of Admin

Average: 8.8

9.1

ChatGPT

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

35%

Computer Software

33%

Marketing and Advertising

23%

Financial Services

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.7

Meets Requirements

Average: 9.2

9.3

Ease of Doing Business With

Average: 9.0

9.5

Ease of Setup

Average: 9.3

9.5

Quality of Support

Average: 9.3

8.8

Ease of Admin

Average: 8.8

9.4

Letter AI

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

42%

Financial Services

25%

Accounting

17%

Computer Software

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.9

Meets Requirements

Average: 9.2

9.7

Ease of Doing Business With

Average: 9.0

10.0

Ease of Setup

Average: 9.3

9.2

Quality of Support

Average: 9.3

10.0

Ease of Admin

Average: 8.8

9.4

Alhena AI

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

38%

Computer Software

29%

Retail

19%

Apparel & Fashion

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.8

Meets Requirements

Average: 9.2

9.4

Ease of Doing Business With

Average: 9.0

10.0

Ease of Setup

Average: 9.3

9.6

Quality of Support

Average: 9.3

10.0

Ease of Admin

Average: 8.8

9.8

Octocom AI Customer Experience Suite

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

79%

Apparel & Fashion

Health, Wellness and Fitness

Marketing and Advertising

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.7

Meets Requirements

Average: 9.2

9.7

Ease of Doing Business With

Average: 9.0

10.0

Ease of Setup

Average: 9.3

9.3

Quality of Support

Average: 9.3

10.0

Ease of Admin

Average: 8.8

8.9

Zoom Workplace

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

37%

Computer Software

28%

Non-Profit Organization Management

21%

Marketing and Advertising

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.3

Meets Requirements

Average: 9.2

9.5

Ease of Doing Business With

Average: 9.0

9.0

Ease of Setup

Average: 9.3

9.3

Quality of Support

Average: 9.3

8.8

Ease of Admin

Average: 8.8

8.9

Kore.AI

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

44%

Computer Software

33%

Banking

16%

Consulting

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.3

Meets Requirements

Average: 9.2

9.2

Ease of Doing Business With

Average: 9.0

9.2

Ease of Setup

Average: 9.3

9.3

Quality of Support

Average: 9.3

9.1

Ease of Admin

Average: 8.8

9.1

marketbetter

Overall Satisfaction Score

Top Industries of Reviewers:

Telecommunications

55%

Information Technology and Services

27%

Information Services

Computer Hardware

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.6

Meets Requirements

Average: 9.2

9.3

Ease of Doing Business With

Average: 9.0

10.0

Ease of Setup

Average: 9.3

9.8

Quality of Support

Average: 9.3

9.9

Ease of Admin

Average: 8.8

9.5

Gemini

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

60%

Computer Software

19%

Marketing and Advertising

10%

Real Estate

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.4

Meets Requirements

Average: 9.2

9.0

Ease of Doing Business With

Average: 9.0

9.5

Ease of Setup

Average: 9.3

9.9

Quality of Support

Average: 9.3

8.9

Ease of Admin

Average: 8.8

8.8

#10

1min.AI

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

30%

Computer Software

30%

Marketing and Advertising

20%

Consulting

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

8.7

Meets Requirements

Average: 9.2

8.8

Ease of Doing Business With

Average: 9.0

9.0

Ease of Setup

Average: 9.3

9.2

Quality of Support

Average: 9.3

8.8

Ease of Admin

Average: 8.8

9.2

#11

Tidio

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

31%

Retail

27%

Information Technology and Services

25%

Computer Software

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.2

Meets Requirements

Average: 9.2

9.2

Ease of Doing Business With

Average: 9.0

9.3

Ease of Setup

Average: 9.3

9.2

Quality of Support

Average: 9.3

9.1

Ease of Admin

Average: 8.8

9.3

#12

Unleash

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

54%

Computer & Network Security

15%

Automotive

15%

Consumer Services

15%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.9

Meets Requirements

Average: 9.2

10.0

Ease of Doing Business With

Average: 9.0

0.0

Ease of Setup

Average: 9.3

9.9

Quality of Support

Average: 9.3

9.9

Ease of Admin

Average: 8.8

0.0

#13

Sendbird

Overall Satisfaction Score

Top Industries of Reviewers:

Food & Beverages

43%

Information Technology and Services

29%

Computer Games

14%

Computer Software

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.5

Meets Requirements

Average: 9.2

9.4

Ease of Doing Business With

Average: 9.0

9.7

Ease of Setup

Average: 9.3

9.3

Quality of Support

Average: 9.3

9.1

Ease of Admin

Average: 8.8

9.5

#14

Podium

Overall Satisfaction Score

Top Industries of Reviewers:

Consumer Services

43%

Furniture

19%

Automotive

19%

Retail

19%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.3

Meets Requirements

Average: 9.2

9.2

Ease of Doing Business With

Average: 9.0

9.6

Ease of Setup

Average: 9.3

9.2

Quality of Support

Average: 9.3

9.3

Ease of Admin

Average: 8.8

9.5

#15

indigitall

Overall Satisfaction Score

Top Industries of Reviewers:

Wholesale

36%

Banking

29%

Computer Software

21%

Civic & Social Organization

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.4

Meets Requirements

Average: 9.2

9.4

Ease of Doing Business With

Average: 9.0

9.5

Ease of Setup

Average: 9.3

8.9

Quality of Support

Average: 9.3

9.4

Ease of Admin

Average: 8.8

9.0

#16

Decagon

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

33%

Financial Services

33%

Health, Wellness and Fitness

22%

Food & Beverages

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.2

Meets Requirements

Average: 9.2

9.2

Ease of Doing Business With

Average: 9.0

10.0

Ease of Setup

Average: 9.3

9.0

Quality of Support

Average: 9.3

9.6

Ease of Admin

Average: 8.8

8.9

#17

Dashworks

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

43%

Information Technology and Services

24%

Financial Services

19%

Non-Profit Organization Management

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.3

Meets Requirements

Average: 9.2

8.9

Ease of Doing Business With

Average: 9.0

9.9

Ease of Setup

Average: 9.3

9.3

Quality of Support

Average: 9.3

9.4

Ease of Admin

Average: 8.8

9.3

#18

Pieces for Developers

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

68%

Information Technology and Services

13%

Marketing and Advertising

10%

Program Development

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.1

Meets Requirements

Average: 9.2

9.1

Ease of Doing Business With

Average: 9.0

9.3

Ease of Setup

Average: 9.3

9.3

Quality of Support

Average: 9.3

9.2

Ease of Admin

Average: 8.8

10.0

#19

Pareto

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

50%

Information Technology and Services

25%

Accounting

16%

Computer & Network Security

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.2

Meets Requirements

Average: 9.2

8.8

Ease of Doing Business With

Average: 9.0

9.1

Ease of Setup

Average: 9.3

9.1

Quality of Support

Average: 9.3

8.9

Ease of Admin

Average: 8.8

9.1

#20

Voiceflow

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

33%

Real Estate

25%

Information Technology and Services

25%

Entertainment

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.5

Meets Requirements

Average: 9.2

9.0

Ease of Doing Business With

Average: 9.0

9.0

Ease of Setup

Average: 9.3

9.2

Quality of Support

Average: 9.3

9.2

Ease of Admin

Average: 8.8

9.0