The Top 20 AI Chatbots Software

Check out this list of the top AI Chatbots Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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G2 Satisfaction Score

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Notion

100

Overall Satisfaction Score

100

Top Industries of Reviewers:

Computer Software

30%

Higher Education

28%

Information Technology and Services

23%

Marketing and Advertising

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.7

Meets Requirements

Average: 9.2

9.0

Ease of Doing Business With

Average: 9.0

9.2

Ease of Setup

Average: 9.3

8.7

Quality of Support

Average: 9.3

8.8

Ease of Admin

Average: 8.8

8.9

Simplified

100

Overall Satisfaction Score

100

Top Industries of Reviewers:

Writing and Editing

38%

Marketing and Advertising

34%

Arts and Crafts

14%

Animation

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.7

Meets Requirements

Average: 9.2

9.1

Ease of Doing Business With

Average: 9.0

9.1

Ease of Setup

Average: 9.3

8.4

Quality of Support

Average: 9.3

8.9

Ease of Admin

Average: 8.8

9.0

ChatGPT

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

34%

Computer Software

34%

Marketing and Advertising

23%

Education Management

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.7

Meets Requirements

Average: 9.2

9.3

Ease of Doing Business With

Average: 9.0

9.5

Ease of Setup

Average: 9.3

9.5

Quality of Support

Average: 9.3

8.8

Ease of Admin

Average: 8.8

9.3

Letter AI

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

46%

Financial Services

23%

Accounting

15%

Computer Software

15%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.9

Meets Requirements

Average: 9.2

9.7

Ease of Doing Business With

Average: 9.0

10.0

Ease of Setup

Average: 9.3

9.3

Quality of Support

Average: 9.3

10.0

Ease of Admin

Average: 8.8

9.4

Alhena AI

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

38%

Computer Software

29%

Retail

19%

Apparel & Fashion

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.8

Meets Requirements

Average: 9.2

9.4

Ease of Doing Business With

Average: 9.0

10.0

Ease of Setup

Average: 9.3

9.7

Quality of Support

Average: 9.3

10.0

Ease of Admin

Average: 8.8

9.8

Octocom AI Customer Experience Suite

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

73%

Health, Wellness and Fitness

13%

Apparel & Fashion

Marketing and Advertising

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.7

Meets Requirements

Average: 9.2

9.7

Ease of Doing Business With

Average: 9.0

10.0

Ease of Setup

Average: 9.3

9.4

Quality of Support

Average: 9.3

10.0

Ease of Admin

Average: 8.8

9.0

Zoom AI Companion

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

36%

Computer Software

26%

Non-Profit Organization Management

22%

Marketing and Advertising

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.2

9.4

Ease of Doing Business With

Average: 9.0

9.1

Ease of Setup

Average: 9.3

9.3

Quality of Support

Average: 9.3

8.9

Ease of Admin

Average: 8.8

9.0

marketbetter

Overall Satisfaction Score

Top Industries of Reviewers:

Telecommunications

55%

Information Technology and Services

27%

Information Services

Computer Hardware

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.6

Meets Requirements

Average: 9.2

9.3

Ease of Doing Business With

Average: 9.0

10.0

Ease of Setup

Average: 9.3

9.8

Quality of Support

Average: 9.3

9.9

Ease of Admin

Average: 8.8

9.5

1min.AI

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

31%

Computer Software

25%

Consulting

24%

Computer & Network Security

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.7

Meets Requirements

Average: 9.2

8.8

Ease of Doing Business With

Average: 9.0

9.1

Ease of Setup

Average: 9.3

9.2

Quality of Support

Average: 9.3

8.6

Ease of Admin

Average: 8.8

9.3

#10

Kore.AI

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

44%

Computer Software

34%

Banking

16%

Consulting

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.2

9.2

Ease of Doing Business With

Average: 9.0

9.1

Ease of Setup

Average: 9.3

9.2

Quality of Support

Average: 9.3

9.1

Ease of Admin

Average: 8.8

9.1

#11

indigitall

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

32%

Banking

23%

Automotive

23%

Wholesale

23%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.2

9.3

Ease of Doing Business With

Average: 9.0

9.5

Ease of Setup

Average: 9.3

9.1

Quality of Support

Average: 9.3

9.6

Ease of Admin

Average: 8.8

9.2

#12

Tidio

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

31%

Retail

29%

Information Technology and Services

24%

Computer Software

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.2

9.2

Ease of Doing Business With

Average: 9.0

9.3

Ease of Setup

Average: 9.3

9.2

Quality of Support

Average: 9.3

9.1

Ease of Admin

Average: 8.8

9.3

#13

Gemini

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

60%

Computer Software

19%

Marketing and Advertising

10%

Real Estate

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.2

9.0

Ease of Doing Business With

Average: 9.0

9.4

Ease of Setup

Average: 9.3

9.9

Quality of Support

Average: 9.3

9.0

Ease of Admin

Average: 8.8

8.8

#14

Unleash

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

54%

Computer & Network Security

15%

Automotive

15%

Consumer Services

15%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.9

Meets Requirements

Average: 9.2

10.0

Ease of Doing Business With

Average: 9.0

0.0

Ease of Setup

Average: 9.3

9.9

Quality of Support

Average: 9.3

9.9

Ease of Admin

Average: 8.8

0.0

#15

Podium

Overall Satisfaction Score

Top Industries of Reviewers:

Consumer Services

41%

Retail

23%

Construction

18%

Automotive

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.2

9.2

Ease of Doing Business With

Average: 9.0

9.6

Ease of Setup

Average: 9.3

9.2

Quality of Support

Average: 9.3

9.3

Ease of Admin

Average: 8.8

9.6

#16

Decagon

Overall Satisfaction Score

Top Industries of Reviewers:

Financial Services

30%

Computer Software

30%

Health, Wellness and Fitness

20%

Information Technology and Services

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.2

9.4

Ease of Doing Business With

Average: 9.0

10.0

Ease of Setup

Average: 9.3

9.1

Quality of Support

Average: 9.3

9.7

Ease of Admin

Average: 8.8

9.0

#17

Dashworks

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

45%

Information Technology and Services

23%

Financial Services

18%

Non-Profit Organization Management

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.2

8.9

Ease of Doing Business With

Average: 9.0

9.9

Ease of Setup

Average: 9.3

9.4

Quality of Support

Average: 9.3

9.4

Ease of Admin

Average: 8.8

9.3

#18

Pieces for Developers

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

66%

Information Technology and Services

16%

Marketing and Advertising

Program Development

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.1

Meets Requirements

Average: 9.2

9.1

Ease of Doing Business With

Average: 9.0

9.3

Ease of Setup

Average: 9.3

9.2

Quality of Support

Average: 9.3

9.2

Ease of Admin

Average: 8.8

10.0

#19

TESS AI

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

54%

Information Technology and Services

22%

Accounting

14%

Computer Software

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.1

Meets Requirements

Average: 9.2

8.7

Ease of Doing Business With

Average: 9.0

9.1

Ease of Setup

Average: 9.3

9.2

Quality of Support

Average: 9.3

8.9

Ease of Admin

Average: 8.8

9.1

#20

Voiceflow

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

36%

Real Estate

21%

Information Technology and Services

21%

Retail

21%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.2

9.1

Ease of Doing Business With

Average: 9.0

9.1

Ease of Setup

Average: 9.3

9.1

Quality of Support

Average: 9.3

9.1

Ease of Admin

Average: 8.8

9.1

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