Best Enterprise 360 Feedback Software

How Many 360 Feedback Software Products Does G2 Track?

Total Products under this Category: 306

Category Stats (Oct 2026)

  • Average Rating: 4.48/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Barracuda Email Protection (+0.72%) - Among all products in this category, Barracuda Email Protection recorded the largest rating increase compared to last month

Last updated: October 16, 2026

How Does G2 Rank 360 Feedback Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 25,900+ Authentic Reviews
  • 306+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for 360 Feedback Software

G2 Grid® for 360 Feedback Software plotting products by satisfaction and market presence

Highlighted products: Xref, Jotform, and Qualtrics Employee Experience.

Underlying data: [Grid® JSON](https://www.g2.com/categories/360-feedback-software/grids.json?focus%5B%5D=xref-xref&focus%5B%5D=jotform&focus%5B%5D=qualtrics-employee-experience&segment=enterprise)

Xref

Simplify your talent journey and make confident, people-focused decisions with Xref. Xref is a best-in-class, global solution that services HR professionals across all industries. Since 2010, Xref has been trusted by businesses all over the world to empower great people decisions. Our vision is to bring data-informed feedback to the talent lifecycle. Catering for the niche needs of the HR industry, Xref automates reference, pulse and exit surveys, for data-driven, actionable insights. Accessible from any device, and with multi-language capabilities, Xref integrates with multiple leading HR tools and ATS platforms to offer seamless, end-to-end workflows to recruit, retain and remember your talent with ease. Popular features: Templates and custom surveys - Using a template, you can create a survey request in 30 seconds. By using our library of best-practice survey questions, you can reduce unconscious bias. Or create your own customised survey for any role. Talent Pool - Candidates, referees and departing employees can opt-in to to a talent pool to be hired by your organisation. On average, our customers have a 60% opt-in rate. The talent pool automatically collates skills, competencies and preferred roles to reduce recruitment spend and make filling your next open role easier. Suspicious activity detection- Xref's unique algorithm monitors for unusual activity during a reference and raises a red flag if anything suspicious is detected, like a fraudulent reference, helping give you confidence in your hires.

Average Rating: 4.6/5.0

Total Reviews: 497

How Do G2 Users Rate Xref?

  • customizable forms: 7.0/10 (Category avg: 8.8/10)
  • Ease of Use: 9.3/10 (Category avg: 8.9/10)
  • requesting feedback: 7.8/10 (Category avg: 8.9/10)
  • continuous feedback: 7.6/10 (Category avg: 8.4/10)

Who Is the Company Behind Xref?

  • Seller: Xref
  • Company Website:
  • Year Founded: 2010
  • HQ Location: Sydney
  • Twitter: @xref
    1,540 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    78 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Recruiter, Recruitment Advisor
  • Top Industries: Hospital & Health Care, Staffing and Recruiting
  • Company Size: 45% Medium, 43% Large

What Do G2 Reviewers Say About Xref?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Xref, enjoying efficient processes and a user-friendly interface for better data management.
  • Users appreciate the speed of Xref, finding it efficient and quick in processing background checks.
  • Users value the time-saving reference checks of Xref, making the process effortless and efficient for hiring.
  • Users value the time-saving efficiency of Xref, streamlining background checks and reference processes significantly.
  • Users praise Xref's responsive customer support, highlighting helpful guidance and swift assistance throughout the process.
Cons
  • Users find the reporting issues frustrating, with clunky transitions and missed submissions leading to confusion.
  • Users experience unclear information about the reference tone and submission process, leading to potential confusion and unreliability.
  • Users express frustration with the intrusive notifications that disrupt their experience and lead to missed submissions.
  • Users find reference sorting challenges frustrating, complicating the tracking of slow returning references and customizing messages.
  • Users report inadequate feedback due to misleading scoring and lack of tone in references, complicating hiring insights.

What Are Recent G2 Reviews of Xref?

Jotform

Trusted by more than 35 million users worldwide, Jotform is an AI-powered online form builder designed to help individuals and organizations create, customize, and publish forms in minutes, from any device. With an intuitive drag-and-drop interface, Jotform makes it simple for anyone to build professional, mobile-responsive forms without writing a single line of code. As a fully no-code platform, Jotform empowers users to automate workflows, streamline data collection, and digitize processes. Jotform offers one of the largest template libraries in the industry, featuring 10,000+ ready-made form templates tailored to every use case. Popular categories include payment forms, lead generation forms, event registration forms, application forms, surveys, order forms, onboarding forms, consent forms, and feedback forms. Each template is fully customizable, allowing users to adjust layouts, add conditional logic, collect e-signatures, upload files, apply branding, and incorporate advanced field types. This level of flexibility ensures every form is optimized for user experience and aligned with organizational goals. To streamline workflows, Jotform integrates seamlessly with over 200 popular third-party apps, including Google Sheets, Slack, Zoom, HubSpot, Salesforce, PayPal, Stripe, and numerous other business tools. These integrations automate data collection, payment processing, CRM updates, and team notifications. By connecting forms directly to the tools your team already uses, Jotform helps eliminate data silos and supports end-to-end process automation—all within a no-code environment. Security and compliance are at the core of Jotform’s platform. Features such as HIPAA compliance options, 256-bit SSL encryption, CAPTCHA, form access controls, and audit logs help organizations protect sensitive data and meet industry standards. Whether you're collecting healthcare information, financial data, or internal employee records, Jotform provides the reliability and safeguards needed to operate with confidence. With powerful features like automated emails, approval workflows, analytics dashboards, and embeddable widgets, Jotform delivers an all-in-one solution for organizations looking to simplify data collection and improve productivity. From small businesses to enterprises, educational institutions, healthcare providers, and nonprofits, millions of teams rely on Jotform to capture information efficiently and turn submissions into actionable results.

Average Rating: 4.6/5.0

Total Reviews: 5,420

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How Do G2 Users Rate Jotform?

  • customizable forms: 9.2/10 (Category avg: 8.8/10)
  • Ease of Use: 9.2/10 (Category avg: 8.9/10)
  • requesting feedback: 9.0/10 (Category avg: 8.9/10)
  • continuous feedback: 8.7/10 (Category avg: 8.4/10)

Who Is the Company Behind Jotform?

  • Seller: Jotform
  • Company Website:
  • Year Founded: 2006
  • HQ Location: San Francisco, California
  • Twitter: @Jotform
    39,289 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    925 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Non-Profit Organization Management, Education Management
  • Company Size: 71% Small, 20% Medium

What Do G2 Reviewers Say About Jotform?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Jotform, enabling quick navigation and efficient form management for clients.
  • Users appreciate the ease of use of Jotform, finding it simplifies event management and form creation significantly.
  • Users commend the intuitive setup process of Jotform, which simplifies form creation and customization significantly.
  • Users love the user-friendly design of Jotform, making navigation and form creation a breeze.
  • Users love the ease of building powerful forms with Jotform's user-friendly interface and flexible integrations.
Cons
  • Users find Jotform too expensive compared to other survey sites, especially given the misleading advertising of free options.
  • Users find some missing features in Jotform, particularly in font customization and payment integration difficulties.
  • Users face form issues with navigation, integration, and functionality, making the experience less user-friendly.
  • Users find limited customization options for Jotform, making design adjustments more challenging than expected.
  • Users find the form design confusing with unclear navigation and limitations in customization options and features.

What Are Recent G2 Reviews of Jotform?

What Are G2 Users Discussing About Jotform?

Qualtrics Employee Experience

Used by more than 3,500 brands worldwide, including 75% of the Fortune 500, Qualtrics XM for Employee Experience is the leading solution for transformative and modern employee experience management. Qualtrics delivers relevant, actionable and easy-to-understand insights to HR, senior leaders and people managers, enabling them to improve engagement, streamline talent planning, bolster productivity, boost retention, and drive innovation. Targeted, in-the-moment listening is drawn from every employee experience across the employee lifecycle that’s automatically synthesized to deliver easy to understand results, including personalized next steps for admins and people managers to take action. Qualtrics XM for Employee Experience is the only purpose-built system of action that considers the full employee journey by listening at every touchpoint and empowering leaders at all levels to understand the insights that matter most, so you can take the right actions at scale. Employee Engagement & Pulse Our industry-leading engagement solution is built on EX25, a science-backed measurement methodology that goes beyond basic engagement scores to capture the five KPIs proven to move business outcomes: Engagement, Inclusion, Intent to Stay, Well-Being, and Expectations. Developed from 32 million responses across 1,006 organizations, it comes with the world’s largest EX benchmark library –300+ items across 60 countries and 65 industries - so you're always validating against meaningful comparisons. Adjustable listening cadences (annual, bi-annual, quarterly) built-in mean you can meet your organization where it is without forcing an approach that drives survey fatigue. You can leverage our out-of-the-box methodology to get a program up and running in weeks, or create a completely customized program with the most flexible EX platform in the market. Move from listening to taking action at every level. Our bespoke manager results page delivers AI personalized recommendations based on each team's unique data—no analyst required—reducing analysis time by 10x+. Idea Boards let employees crowdsource and vote on improvements, while closed-loop communication tools show workers exactly what changed based on their input. Automated action planning workflows with progress tracking and reminders via Slack, Teams, and Workday ensures follow-through at scale. Employee Lifecycle Management Qualtrics connects listening to every critical moment of the employee journey, from candidate experience through onboarding and retention. Pre-built yet customizable programs automatically trigger feedback at key touchpoints, with ATS and HRIS integrations that eliminate manual setup and real-time workflow integrations (Slack, Teams) that let teams resolve issues as they surface. AI-powered text analytics surface sentiment and themes across open-ended feedback, so recruiting and HR teams can quickly diagnose what's driving candidate drop-off, onboarding gaps, or early attrition—without digging through raw data. Where Lifecycle Management goes further is in connecting the dots across the full employee journey. Cross-program analysis links lifecycle data to engagement and well-being scores, giving HR leaders a clear view of how key moments shape long-term retention. The drivers of attrition tool identifies which employee segments are at highest risk and surface statistically significant causes, including a flight risk simulator that lets you model the business impact of different interventions before you act. The result: retention strategies built on evidence, not intuition. 360 Development Feedback Create a powerful culture of development to close talent gaps and accelerate organizational performance with our 60 Development solution . By capturing personalized, data-driven and actionable insights, you empower employees at all levels to accelerate their careers, become better leaders, and improve their business impact. Furthermore, enterprise-level insights enable HR and L&D teams to understand where employee development efforts have had the greatest impact across the organization. Qualtrics XM Platform Qualtrics' Employee Experience platform is built with the highest enterprise security standards, includingFedRAMP authorization and GDPR/CCPA compliance. Our team includes 60+ AI and I/O scientists backed by $500M+ in R&D- security and purpose-built AI aren't afterthoughts—they're foundational. Qualtrics is the technology platform that organizations use to collect, manage, and act on experience data, also called X-data™. The Qualtrics XM Platform™ is a system of action, used by teams, departments, and entire organizations to manage the core experiences of business—customer, employee, and market research—on one platform. Over 13,500 enterprises worldwide, including more than 85 percent of the Fortune 500, rely on Qualtrics to consistently build products that people love, create more loyal customers, develop a phenomenal employee-centric culture, and build iconic brands.

Average Rating: 4.4/5.0

Total Reviews: 449

How Do G2 Users Rate Qualtrics Employee Experience?

  • customizable forms: 9.1/10 (Category avg: 8.8/10)
  • Ease of Use: 8.6/10 (Category avg: 8.9/10)
  • requesting feedback: 8.9/10 (Category avg: 8.9/10)
  • continuous feedback: 8.9/10 (Category avg: 8.4/10)

Who Is the Company Behind Qualtrics Employee Experience?

  • Seller: Qualtrics
  • Company Website:
  • Year Founded: 2002
  • HQ Location: Provo, UT
  • Twitter: @Qualtrics
    42,137 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    11,647 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Senior Data Analyst, Business Data Analyst
  • Top Industries: Higher Education, Information Technology and Services
  • Company Size: 48% Large, 38% Medium

What Do G2 Reviewers Say About Qualtrics Employee Experience?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Qualtrics Employee Experience, enabling efficient data collection and engaging insights.
  • Users appreciate the easy data collection and real-time insights from Qualtrics, enhancing analysis and decision-making capabilities.
  • Users appreciate the customizable dashboards and access to real-time insights, enhancing data analysis and employee engagement.
  • Users find the helpful benchmarks and insights provided by Qualtrics invaluable for improving decision-making and employee engagement.
  • Users commend the exceptional customer support of Qualtrics Employee Experience, enhancing ease of implementation and usage.
Cons
  • Users find the difficult usability of Qualtrics Employee Experience overwhelming, especially for those unfamiliar with design and data analysis.
  • Users find the tool to have a steep learning curve, making it challenging for newcomers to navigate effectively.
  • Users find the complex usability of Qualtrics Employee Experience challenging, particularly for new users navigating multiple surveys.
  • Users find the cost issues of Qualtrics Employee Experience to be burdensome, especially for smaller organizations.
  • Users find the service expensive, with high fees that can be burdensome for smaller organizations.

What Are Recent G2 Reviews of Qualtrics Employee Experience?

What Are G2 Users Discussing About Qualtrics Employee Experience?

Grace Savides
GS
Researched and written by Grace Savides
Updated