Mphasis' Salesforce.com Practice offers comprehensive customer relationship management and customer experience management solutions, leveraging Salesforce's Sales, Service, and Marketing Clouds, along with custom Platform-as-a-Service applications. This practice combines the agility of a boutique consultancy with the extensive resources of a global firm, delivering holistic solutions that integrate vertical domain knowledge and functional expertise through agile methodologies. Key Features and
Let us save you from hours spent every month in finicky spreadsheets. Improve quality and provide your reps with personalized, real-time commission portals. Along the way we'll work together to boost sales by up to 10%.
Sell faster, smarter, and more efficiently with AI + Data + CRM. Boost productivity and grow in a whole new way with Sales Cloud.
Humans with Agents drive customer success together. Build and customise autonomous AI agents to support your employees and customers 24/7.
Salesforce Partner Relationship Management recruits, onboards, trains, and supports your indirect sales channels with theThis channel management software gives you a direct view into the performance of you channel partners so you collaborate better and drive more deals features that increase partner engagement.
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
Salesforce Email Studio email marketing tool (formerly ExactTarget) is a targeted email marketing provider for Fortune 500 and Small Businesses alike.
Platform as a Service (PaaS) eliminates the expense and complexity of evaluating, buying, configuring, and managing all the hardware and software needed for custom-built applications.
Own is a data platform trusted by thousands of organizations to protect and activate SaaS data to transform their businesses. Own empowers customers to ensure the availability, security and compliance of mission-critical data, while unlocking new ways to gain deeper insights faster. By partnering with some of the world’s largest SaaS ecosystems such as Salesforce, ServiceNow and Microsoft Dynamics 365, Own enables customers around the world to truly own the data that powers their business. It’s
Salesforce Customer Success is a comprehensive suite of services and resources designed to help businesses maximize the value of their Salesforce investments. By offering tailored support, expert guidance, and strategic planning, Salesforce ensures that organizations can effectively implement, adopt, and innovate using their platform. Key Features and Functionality: - Success Plans: Three tiers of support—Standard, Premier, and Signature—provide varying levels of resources, guidance, and techn