It's been two months since this profile received a new review
Leave a Review
Compare this with other toolsSave it to your board and evaluate your options side by side.
Save to board

Salesforce Government Cloud Reviews & Product Details

Profile Status

This profile is currently managed by Salesforce Government Cloud but has limited features.

Are you part of the Salesforce Government Cloud team? Upgrade your plan to enhance your branding and engage with visitors to your profile!

Product Avatar Image

Have you used Salesforce Government Cloud before?

Answer a few questions to help the Salesforce Government Cloud community

Salesforce Government Cloud Reviews (19)

Reviews

Salesforce Government Cloud Reviews (19)

4.3
19 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the security and compliance features of Salesforce Government Cloud, highlighting its ability to meet strict government standards. The platform's customizability allows agencies to tailor it to their specific needs, enhancing user satisfaction. However, some users note that the interface can be overwhelming for newcomers.
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Verified User in Information Technology and Services
UI
Small-Business (50 or fewer emp.)
"Bespoke-for-Government"
What do you like best about Salesforce Government Cloud?

Specially designed security platform for US government. It provides the security to the public sector customers based in US. Like other salesforce platforms this cloud is also customizable which can be changes as per the needs of the requirements. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Government Cloud?

No cons as of now, This cloud helps US government in smoothly transitions of data with a secured layer. Review collected by and hosted on G2.com.

Neeraj Y.
NY
Education consultant
Education Management
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"A Comprehensive and Customizable CRM: A Review of Salesforce"
What do you like best about Salesforce Government Cloud?

Salesforce is a comprehensive customer relationship management (CRM) software that is widely used by businesses of all sizes. The software is highly customizable, allowing users to tailor it to their specific needs. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Government Cloud?

While Salesforce is a powerful and widely-used CRM software, it does have some potential drawbacks. Some users have reported that the software can be complex and difficult to fully customize without the help of a developer. Additionally, the cost of Salesforce can be high, especially for small businesses or those on a tight budget. Some users also report that the software can be slow and clunky at times, especially when dealing with large amounts of data. Review collected by and hosted on G2.com.

KR
Enterprise (> 1000 emp.)
"It has been the driving force to help enhance the customer experience in our department"
What do you like best about Salesforce Government Cloud?

It grants us the ability to help serve the public community through our government entity Review collected by and hosted on G2.com.

What do you dislike about Salesforce Government Cloud?

It sometimes limits our abilities to be able to beta test some products that are not available for our instance Review collected by and hosted on G2.com.

Karan K.
KK
Salesforce Developer
Mid-Market (51-1000 emp.)
"Amazing experience, Really satisfied with the services."
What do you like best about Salesforce Government Cloud?

Enhanced security and compliance: Salesforce Government Cloud is designed to meet the strict security and compliance requirements of government agencies, including FISMA, FedRAMP, and ITAR.

Flexible deployment options: Customers can choose to deploy Salesforce Government Cloud in a private, public, or hybrid cloud environment, depending on their specific needs.

Customizable solutions: Salesforce Government Cloud can be customized to meet the unique needs of government agencies and organizations, including the ability to add custom fields, build custom applications, and integrate with other systems. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Government Cloud?

One potential drawback of Salesforce Government Cloud is that it may be more expensive than the standard Salesforce platform. This is because the additional security and compliance measures required for government customers can increase the cost of deployment and maintenance. Review collected by and hosted on G2.com.

Nicole V.
NV
Custom Garment Specialist | Project Manager
Enterprise (> 1000 emp.)
"Great Platform"
What do you like best about Salesforce Government Cloud?

I used Salesforce for Medicare purposes. The platform is highly customizable when it comes to viewing the actual content. It tracks leads very well, lets you compile data and pull reports, and ensures that the company I used to work for staying in compliance. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Government Cloud?

There is not much I dislike about the Salesforce platform. The only real issues I had while using it were little glitches due to updates happening. They have a lot of time zone options, which is a good thing but can be a little annoying when trying to find the right one. Review collected by and hosted on G2.com.

Pavan K.
PK
Operations Engineer
Small-Business (50 or fewer emp.)
"Good experience"
What do you like best about Salesforce Government Cloud?

I had been worked with various CRM's, but I feel salesforce is the best. Its been the best tool to use. I probably cannot highlight any drawbacks of it as of now. Its been pretty good using the tool. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Government Cloud?

Seriously, I dont have anything to dislike so far. Its been the best tool to use. I probably cannot highlight any drawbacks of it as of now. Its been pretty good using the tool. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Enterprise (> 1000 emp.)
"Salesforce for Government Agencies"
What do you like best about Salesforce Government Cloud?

The ease of use and the ability to keep all leads and deal easily viewable was useful. Also the reporting function is always helpful for forecasting. Finally the ability to email right from the app is time saving Review collected by and hosted on G2.com.

What do you dislike about Salesforce Government Cloud?

There are too many options sometimes when it comes to qualifying leads and closing deals. It's as if some of the new features are geared towards marketing and not sales Review collected by and hosted on G2.com.

Harsimran  S.
HS
Salesforce Business Analyst
Mid-Market (51-1000 emp.)
"Salesforce covering all industries - Government Cloud"
What do you like best about Salesforce Government Cloud?

It is a highly trusted and secure platform that is easy to use and user acceptance is really high.

It helps in covering different departments under the government as well such as federal, finance, defence etc.

However it's easy to use nature, fast customer support and highly secure platform makes it great to use. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Government Cloud?

There is no free trial available, However this is not a major issue but makes it tough for people as they have to approach SF support first and then take demo and decision to move forward it is a time consuming process. Review collected by and hosted on G2.com.

Zaffar Hussain S.
ZS
Specialist in Product Operations
Small-Business (50 or fewer emp.)
"A secure security system"
What do you like best about Salesforce Government Cloud?

This is one of the most secure tools for securing data which is very crucial and important, data breaches cannot be accepted in any way. The cloud secures the data in the most efficient way. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Government Cloud?

There may or may not be many downsides, I used it just as a user and I had no other permissions other than to view, I can't comment on the downside as I haven't explored the full potential. Review collected by and hosted on G2.com.

Katepalli N.
KN
Infrastructure field service engineer
Enterprise (> 1000 emp.)
"Most useful and secure"
What do you like best about Salesforce Government Cloud?

The user interface and security of the app and connectivity of the various fields. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Government Cloud?

There is nothing to dislike all modules are good enough Review collected by and hosted on G2.com.

Questions about Salesforce Government Cloud? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Verified User
G2
Verified User
Last activity over 5 years ago

Wha

Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

Salesforce Government Cloud Comparisons
Product Avatar Image
GovWin IQ
Compare Now
Product Avatar Image
Govly
Compare Now
Product Avatar Image
Accela
Compare Now
Product Avatar Image
Salesforce Government Cloud