# YouScan Reviews **Vendor:** YouScan **Category:** [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools) **Average Rating:** 4.7/5.0 **Total Reviews:** 291 ## About YouScan YouScan is a next-generation, AI-powered social listening platform designed to help users gain deep insights into customer behavior and sentiment. This innovative solution caters specifically to marketers, researchers, and public relations professionals who seek to understand their audience more comprehensively. By analyzing what customers say, do, and who they are, YouScan provides a holistic view of consumer interactions with brands, enabling organizations to make informed decisions based on real-time data. The platform is particularly beneficial for a diverse range of users, including large corporations and smaller, customer-centric brands. With over 400 clients worldwide, including industry giants like Nestle, L'Oreal, and Coca-Cola, YouScan is trusted by both established brands and emerging companies. Its mission is to empower organizations to listen to their customers effectively, fostering improved engagement and strategic growth. YouScan boasts several key features that set it apart in the social listening category. One of its standout offerings is the Insights Copilot, a conversational social listening AI agent. This feature simplifies the process of extracting valuable insights from vast amounts of text data, allowing users to effortlessly gauge consumer opinions on brands, competitors, and relevant events. Additionally, YouScan's industry-leading image analysis capabilities enable "visual listening," allowing users to understand how consumers interact with brands through social media images, including brand logo detection and automated visual content reports. Understanding the audience is crucial for effective marketing strategies, and YouScan excels in this area with its Audience Insights feature. This tool provides demographic information, interests, and occupations of individuals discussing brands and topics on social media, allowing users to tailor their marketing efforts to specific segments. The platform's powerful reporting capabilities, combined with a sleek and user-friendly interface, make it accessible and appealing to a wide range of users, from large enterprises to startups. Recognized by industry experts, YouScan has received accolades such as being named a "Cool AI Vendor for Marketing" by Gartner and winning multiple MarkTech Breakthrough Awards for "Best Social Media Monitoring Software." Founded in Kyiv, YouScan has grown into a distributed team with offices across Europe and Latin America, reflecting its commitment to serving a global clientele while continuously evolving to meet the needs of the market. ## YouScan Pros & Cons **What users like:** - Users commend YouScan's **responsive customer support** , ensuring quick and professional assistance for all inquiries. (38 reviews) - Users find YouScan's **easy-to-use interface** and responsive support invaluable for efficient social media monitoring. (37 reviews) - Users find YouScan's interface to be **very easy to use** , enhancing their social media monitoring experience significantly. (32 reviews) - Users value YouScan for its **comprehensive analytics** , enabling effective tracking of brand mentions and audience sentiment analysis. (26 reviews) - Users appreciate the **depth of research** YouScan provides for tracking customer opinions and brand mentions effectively. (25 reviews) - Features (23 reviews) - Users find YouScan's interface **exceptionally intuitive** , enabling quick mastery of features and enhancing overall user experience. (23 reviews) - Users appreciate the **intuitive UI and social media coverage** of YouScan, enhancing their monitoring and engagement efforts. (23 reviews) - Insights (19 reviews) - Social Media Monitoring (19 reviews) **What users dislike:** - Users find the **learning curve steep** , requiring time to adapt to YouScan's UX/UI and features. (17 reviews) - Users find the **difficult learning curve** of YouScan challenging, particularly for newcomers to social listening tools. (12 reviews) - Users note the **limited features** of YouScan, particularly the added costs for essential functionalities and lack of mobile access. (9 reviews) - Users often face **slow performance** issues with YouScan, leading to frustrations in data analysis and usability. (9 reviews) - Users find a **steep learning curve** with YouScan, making onboarding and effective use challenging for newcomers. (8 reviews) - Learning Difficulty (6 reviews) - Dashboard Issues (5 reviews) - Users face challenges with **data inaccuracy** due to limited queries and difficulties in cleaning and analyzing information. (5 reviews) - Data Limitations (5 reviews) - Difficult Setup (5 reviews) ## YouScan Reviews ### 1. Excellent Threads Coverage, Smooth API Setup, and Proactive CSM Support **Rating:** 4.5/5.0 stars **Reviewed by:** bizinside . | head of analytics department, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2026 **What do you like best about YouScan?** Threads, honestly. This is literally what every client asks about these days. Around last fall it just suddenly took off in Kazakhstan — people started actually using it, leaving real feedback, writing complaints, having proper conversations. Especially our B2B clients' audiences. TikTok is entertainment, Threads is where people type out a whole paragraph about why their internet isn't working. YouScan covers it properly, which saves us a very awkward conversation with clients. The API setup was actually way better than expected. We had this worry that if we connect multiple clients we'd hit some cap. Turns out it's account-wide, you just generate keys and that's it — however many integrations you need, you sort that on your end. And our CSM. She doesn't just respond, she actually goes and figures things out. Got something escalated to her manager for us when it needed to be. You don't always get that. **What do you dislike about YouScan?** Kazakh language in Conversation Insights. Would be great to get our language supported. **What problems is YouScan solving and how is that benefiting you?** We work with large clients — telecoms, big brands — where you're not just monitoring for one team. There's PR, there's customer service, there's the digital team, and they all need different things from the same data. YouScan lets us set that up once — different notification rules, different integrations, different relevance filters per department — and then it just runs. That's the core of what we need it to do. It also saves us tons of time. We're a small team managing multiple enterprise accounts. If we had to manually sort through everything that gets collected, we couldn't do this work at the scale we do. The platform handles the volume, we handle the thinking. ### 2. YouScan Is Essential for TikTok Listening—and Valuable Across Platforms **Rating:** 4.5/5.0 stars **Reviewed by:** Jack F. | Research and Analytics Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2026 **What do you like best about YouScan?** We originally subscribed to YouScan for its TikTok data, this is where it helps us the most, but we have found it to be very useful with Instagram, Reddit, YouTube, and X data as well. We use a variety of listening tools in our work, depending on the client and the type of project but because TikTok has become so hard to ignore if you’re trying to understand how people talk about brands online, YouScan has proven essential to our work. So much conversation happens on TikTok first, so having access to this data makes our work easier. Additionally, we’ve used YouScan for review data. That has been helpful on a few projects where social posts alone didn’t tell the full story. Reviews can reveal a different kind of user feedback, and aids our analysis alongside social conversations. In general, we keep track of what platforms are building and improving on over time. Our work changes from project to project, so it helps when a tool keeps adding new features and expanding what it can do. **What do you dislike about YouScan?** Our team tends to do fairly deep analysis, and we usually combine several data sources together. Because of that, we often export data and work with it in other systems. Some built-in AI features are less important for our workflow since we’re already processing the information in other ways. Another thing we noticed while testing visual logo detection is that it needs some careful setup. If a logo shape is very simple, it can sometimes match things that aren’t actually related. That’s not unusual for visual recognition tools, but it does mean you need to spend some time cleaning up the search. Lastly, we have run into some challenges with the time required for historical collection. While timing can vary depending on the complexity or size of a topic, these inconsistencies can sometimes lead to analyses being completed down to the wire. **What problems is YouScan solving and how is that benefiting you?** Most of the work we do falls into a few patterns. Sometimes we analyze how conversation around a brand has changed over time while other times we monitor hot topics or viral content so clients can react quickly if something starts gaining traction online. With YouScan granting us access to TikTok data, we are able to consistently stay on top of the latest trends and flag important conversations happening in the moment. In addition to looking at specific brands and products, we also use listening tools for exploratory research projects. For example, looking at how people talk about certain trends or topics online. Having these additional data sources makes our job of quantifying and analyzing trends infinitely easier. Overall, YouScan has become a tool essential to our analysis. It doesn’t replace everything else, but it fills some key gaps and grants us another way to understand what people are saying online. **Official Response from Ramina Blyzniuk:** > Hi Jack! Thank you so much for the review and for highlighting how essential YouScan is for your TikTok and cross-platform listening! Regarding the logo detection, if you ever run into misidentifications, please share those examples with our support team analyzing these specific cases is exactly how we train and improve our visual recognition accuracy for you. ### 3. A simple way to stay on top of our NGO’s mentions and conversations **Rating:** 5.0/5.0 stars **Reviewed by:** Vladyslava P. | Communication Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about YouScan?** We mainly use YouScan to monitor mentions of our organization as an NGO — to see where and how we’re being talked about, track media coverage, and stay on top of conversations around our work. At the same time, it’s also really helpful for search. When we need to dig into specific topics, mentions, or trends, it makes it easy to find relevant discussions without manually going through tons of sources. So for us, it works both as a reliable monitoring tool and a solid way to explore what’s happening around our field. **What do you dislike about YouScan?** Honestly, there’s nothing major that stands out as a downside for us. It does what we need it to do — helps us track mentions of our NGO and keeps everything in one place. **What problems is YouScan solving and how is that benefiting you?** YouScan helps us solve a pretty basic but important problem — understanding how our NGO is represented in the public space without having to manually track dozens of sources. Before using it, monitoring mentions, media coverage, and discussions around our work was very time-consuming and easy to miss things. Now everything is in one place, so we can quickly see where we’re mentioned, respond if needed, and understand the overall tone of conversations. **Official Response from Ramina Blyzniuk:** > Hi Vladyslava! Thank you so much for the wonderful feedback! We are absolutely thrilled to hear that YouScan is making it easy for your NGO to track media coverage and stay on top of important conversations. Your support means the world to us, and we are incredibly proud to help streamline your monitoring so you can focus on your vital work! 💚 ### 4. A Powerful, Flexible Media Monitoring Tool with Rich Sources and Analytics **Rating:** 5.0/5.0 stars **Reviewed by:** Дмитро . | Спеціаліст з комунікацій, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2026 **What do you like best about YouScan?** We contacted multiple news monitoring platforms looking for a possibility to collect news without keyword filter. Apparently all of them are focusing on brand monitoring and do not allow free scanning of selected channels. YouScan was our savior, providing possibility to monitor multiple channels without filters and browse tags freely afterwards. They number of sources they are connected to is amazing. Also, they have powerful filtering that you can set up either in UI or in a SQL-like manner. They even have AI that helps build filter queries. Not to mention powerful analytics and automated tracking of personas (celebrities, polititians etc.) It is also possible to offload data for additional analysis. Great tool that I highly recommend! **What do you dislike about YouScan?** Haven't noticed any drawbacks so far. No dislikes **What problems is YouScan solving and how is that benefiting you?** News monitoring with powerful analytics and automatic grouping by topics / personas. **Official Response from Ramina Blyzniuk:** > Hi Дмитро! Thank you for such a wonderful and detailed review! We're absolutely thrilled to hear that YouScan became your "savior" for unfiltered channel monitoring and that our AI-powered filtering and analytics are delivering exactly what you need. 🙌 ### 5. Essential for Digital Reputation and Market Analysis **Rating:** 5.0/5.0 stars **Reviewed by:** Gustavo P. | CDO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2026 **What do you like best about YouScan?** I use YouScan to work with digital reputation and market and political studies. What I like the most is its ease of use and how fast it is to find what matters. I love that we can find, filter information, and get what really matters quickly thanks to its powerful queries and the AI copilot. The conversation nodes view seems essential to me in my daily routine. I also appreciate its ability to cut through the noise in conversations about our clients. Additionally, the initial setup of YouScan is so easy that you can complete a client's setup in less than 1 hour. YouScan is the kind of ally you want to have in your business. **What do you dislike about YouScan?** The ability it has to remove the noise from conversations about our clients. **What problems is YouScan solving and how is that benefiting you?** We use YouScan to find and filter information quickly with its powerful queries and AI. Its ease of use and speed are remarkable. The conversation nodes view is a must-have, and it eliminates noise in conversations about clients. ### 6. YouScan: Powerful Media Monitoring with Advanced Analytics **Rating:** 5.0/5.0 stars **Reviewed by:** Yuriy K. | Head of analytics, Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2026 **What do you like best about YouScan?** YouScan is a very smart, powerful platform. A good choice for media monitoring and analytics. In my opinion, it has advanced capabilities for both quick and advanced text data analysis. Wide coverage of different media and a high depth of historical data if professional retro analysis is required. Very good user-friendly interface. High-class customer service and technical support – quick and comprehensive feedback even on complex non-standard requests. **What do you dislike about YouScan?** There are many different features that are not immediately obvious. :o) All you need to do is clearly define your goals and objectives. And even if you can't figure out how to achieve them, the highly expert support team will tell you what to do and how to do it using the platform. **What problems is YouScan solving and how is that benefiting you?** Market analysis of user attitudes towards different brands, as well as an extension to quantitative sociological surveys **Official Response from Ramina Blyzniuk:** > Hi Yuriy! It’s wonderful to hear how YouScan’s advanced analytics and historical data depth are empowering your market research and sociological surveys. Since you mentioned the many hidden features, please don't hesitate to reach out to your support team—we’re always happy to guide you through any non-standard requests to help you hit your goals! ### 7. Strong data + very responsive team, which matters a lot for us **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about YouScan?** For us, as a research agency, the biggest value has always been the data itself. The coverage is solid, and more importantly, it’s actually usable. We’ve worked with other platforms where either the data is too limited, or you technically have access but can’t really extract much from it without extra cost or complexity. YouScan is more straightforward, and the API is also a big plus. On certain projects it becomes really important, and it’s good to have something that actually works without too much friction. Another thing, which I think is underrated, is the flexibility of the team. We don’t always have “standard” use cases — especially working with NGOs, where things can be a bit complicated. So having a team that is responsive and willing to adapt when something comes up makes a real difference. It’s not just about the platform itself, but how easy it is to work together when things are not perfect **What do you dislike about YouScan?** In a lot of cases, our clients don’t go very deep into comparing platforms. They just look at the price and pick the cheaper option, so it’s sometimes hard to justify, even if the quality is better **What problems is YouScan solving and how is that benefiting you?** For us, it’s mainly about having a reliable tool we can actually use across different projects. We work with multiple countries and teams, often in quite complex environments, and we need something that gives us consistent data and flexibility in how we use it. YouScan covers that well. It also helps when we need to go a bit further than basic monitoring — whether that’s pulling data via API, adapting to specific client requests, or just being able to trust that the data we’re working with is solid. At the end of the day, that’s what matters most for us. The combination of good data + a team that is easy to work with is what makes the difference. ### 8. Powerful Social Listening with Room for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Avuyile G. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2026 **What do you like best about YouScan?** I use YouScan daily for social listening across multiple brands. It helps me monitor online conversations and track brand mentions efficiently. I really like its advanced listening capabilities, especially for TikTok. The visual query feature goes beyond captions to pick up on-screen text and spoken mentions, which gives a much deeper and accurate view of conversations. The system's ability to organize and segment large volumes of social data into actionable insights is really helpful. The tagging feature is also a big plus for structured analysis, allowing me to categorize content based on specific themes or needs. **What do you dislike about YouScan?** The tagging process can be quite manual, especially with large datasets, so more automation or smarter tagging would be useful. There's also room for improvement in the speed and ease of building queries, particularly for complex searches. I would like more flexibility before exporting, such as the ability to customize which data fields are included. Additionally, having more customization options for charts on the platform, like converting a pie chart into a bar graph or choosing between stacked versus unstacked views, would be great. I'd like to add more metrics or attributes, such as breaking sources down by social channel. There's a bit of a learning curve with the initial setup, as YouScan uses its own set of operators that differ from standard query systems. **What problems is YouScan solving and how is that benefiting you?** I use YouScan for social listening across multiple brands. It organizes social data into actionable insights, tracks brand mentions on platforms like TikTok, and makes analysis efficient with its tagging system. **Official Response from Ramina Blyzniuk:** > Hi Avuyile! Thank you for your detailed feedback and for using YouScan daily to drive your brand insights! We're thrilled to hear our TikTok and visual query features are serving you well, and please remember that our support team is always here to guide you through the initial setup or any learning curve you encounter. ### 9. A powerful and user-friendly platform for everyday social listening **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2026 **What do you like best about YouScan?** One of the biggest strengths, in my opinion, is the ability to run different types of analysis thanks to such a large and well-structured database. You can easily customize your searches using a wide range of filters, which makes it easy to tailor the analysis to your needs and choose the level of depth and detail you’re looking for. **What do you dislike about YouScan?** One limitation, when it comes to research and analysis, is that Instagram posts are not picked up unless they include hashtags related to the topic being monitored, which can make it harder to capture conversations more fully on that platform. **What problems is YouScan solving and how is that benefiting you?** YouScan helps me make sense of large volumes of social data and turn them into structured insights I can actually use. It solves the problem of manually tracking and analyzing online conversations by giving me access to a wide, well-organized dataset and flexible search options. **Official Response from Ramina Blyzniuk:** > Thank you for your wonderful feedback! ☺️ We're thrilled that our database and filters help you generate actionable insights, and while we're limited by platform rules regarding Instagram, we'll definitely expand our monitoring the moment it becomes possible. ### 10. Unmatched Data Depth and an All-in-One Social Media Analysis Powerhouse **Rating:** 4.0/5.0 stars **Reviewed by:** Garret B. | Senior Digital Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2026 **What do you like best about YouScan?** The depth of the data and the scope of the sources is unlike anything other tool I've worked with before, and I have worked with many. It really is the closest thing to an all-in-one social media analysis tool I've come across to date. The customer support is excellent, truly top-tier. Messages and emails are responded promptly, and the team is so open to feedback. It makes using the tool itself so much better to have this level of professional, timely support. **What do you dislike about YouScan?** The time it takes to collect historical data is extensive, and can put pressure on tight deadlines. I can't always factor in another day for history collection into a project, which means I need to collapse my work into a shorter period of time to compensate for the lengthy historical data collection. **What problems is YouScan solving and how is that benefiting you?** I used to have to work with three different tools to cover all the social media platforms I needed, but because YouScan incorporates all social platforms in such depth, I can just work in one environment and build up a strong, nuanced social media tracking project in one place. **Official Response from Ramina Blyzniuk:** > Hi Garrett, thank you for such an incredible review! We are so glad YouScan has become your go-to all-in-one tool for deep social media analysis and that our support team has been there for you. Regarding those tight deadlines, we are doing our best to speed up historical data collection, and in the meantime, please don't hesitate to reach out to our support team for any help! ### 11. Intuitive, with Powerful Artificial Intelligence **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriel I. | Data Analytics Director, Marketing and Advertising, Enterprise (> 1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about YouScan?** I really like the artificial intelligence feature that YouScan uses to process the volume of data and access insights. Additionally, it is capable of providing graphs and information that are extremely useful. The artificial intelligence features enable an in-depth analysis of the mentions collected on social media, which is valuable for any monitoring. **What do you dislike about YouScan?** I believe that the visuals and visual resources for building custom reports could be improved, because they are still somewhat rigid. There is a lot of room for improvement compared to specific data visualization tools, there are many resources that can be enhanced. **What problems is YouScan solving and how is that benefiting you?** I use YouScan for crisis management and to understand what competitors and the public are saying on social media. The artificial intelligences process data and provide valuable insights and graphs. **Official Response from Ramina Blyzniuk:** > 💚 ### 12. Effortless Social Listening with Robust Features **Rating:** 4.5/5.0 stars **Reviewed by:** Maggie W. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2026 **What do you like best about YouScan?** I love how YouScan is really easy to use with a simple setup. The AI features make it easy to analyze data, and it efficiently brings all data together in one place. I appreciate its robust ability to provide social media commentary that I can't get elsewhere, especially from platforms like TikTok. **What do you dislike about YouScan?** I'm still trying to figure out which things are add-on features versus which things are standard. And I wish I had access to a wider range of topics. **What problems is YouScan solving and how is that benefiting you?** YouScan brings all data together, making it easy to access and analyze. The robust features simplify social media listening on platforms like TikTok. It's really easy to use, which enhances my ability to access unique social media commentary unavailable elsewhere. ### 13. Intuitive platform, but lacks detailed metrics and easier breakdowns **Rating:** 3.5/5.0 stars **Reviewed by:** Beatriz S. | Analista Sênior de Social Listening, Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2026 **What do you like best about YouScan?** It is a very intuitive platform, for a first moment with social platforms it is a great option. **What do you dislike about YouScan?** I miss more details about how the metric is considered, how the mention board works, and what the principle is for a post to be highlighted. Some visualizations by segment also end up being difficult because they are divided into many screens; sometimes, having a more executive view on a single screen would be more assertive. **What problems is YouScan solving and how is that benefiting you?** Clarity of the conversations that my clients and competitors generate on the networks, helping decision-making for reaching and anticipating crises. **Official Response from Ramina Blyzniuk:** > Hi Beatriz! 🤗 We’re thrilled to hear that YouScan’s intuitive platform helps you gain clarity on your clients and competitors for faster decision-making! Please don’t hesitate to reach out to your manager or our support team if any features aren’t clear or if you’d like to share specific ideas on how we can make our analytics even more powerful for you. ### 14. A True Game-Changer for Our Insights and Strategy **Rating:** 5.0/5.0 stars **Reviewed by:** Leone v. | Insights Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2025 **What do you like best about YouScan?** Youscan has become an indispensable part of our daily workflow. From the very beginning, the platform impressed us with its ease of implementation. The interface is remarkably intuitive, allowing our team to get up and running with a minimal learning curve—a rare balance of power and simplicity. The feature set is where Youscan truly shines. The Insights Co-pilot is, without exaggeration, a game-changer. The ability to analyse images, the brilliant TikTok integration, and the sophisticated auto-categorisation have fundamentally changed not only the way we work but also the quality of our outputs. We are uncovering deeper, more nuanced insights from visual data and emerging platforms that were previously out of reach. However, the most exceptional part of our experience has been the world-class customer support. Our Customer Success Manager, Lina, is absolutely phenomenal. She is more than just a support contact; she's a true partner to our team. Her proactive check-ins, tailored training sessions, and incredible knowledge of the platform ensure we are always maximising its capabilities. What's more, the entire Youscan team genuinely listens. Our feedback is not only heard but actively implemented by the tech team, demonstrating a real commitment to client success. In a crowded market, Youscan distinguishes itself with a powerful platform and a customer-centric culture that is second to none. We cannot recommend it highly enough. **What do you dislike about YouScan?** The platform interface has certain limitations, such as the inability to compare different date ranges. **What problems is YouScan solving and how is that benefiting you?** YouScan fundamentally solves the problem of turning overwhelming social data into clear, actionable intelligence. It eliminates the manual drudgery of data analysis through powerful automation features like the Insights Co-pilot, liberating our team to focus on high-level strategy instead of tedious tagging. Simultaneously, its robust visual analysis and seamless TikTok integration have closed a massive blind spot for us, allowing us to "see" broader trends in images and videos and gain a truly holistic understanding of consumers. **Official Response from Ramina Blyzniuk:** > Hi Leone! We truly appreciate your amazing feedback! It’s wonderful to hear YouScan helps you uncover deeper insights and that our team’s support stands out. 🚀 ### 15. Easy to use and with powerful filters for each search **Rating:** 5.0/5.0 stars **Reviewed by:** Florencia G. | Estratega de contenidos, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about YouScan?** Easy to use and the number of filters it allows you to incorporate into each search. **What do you dislike about YouScan?** The way to activate an alert for WhatsApp/Telegram or other integrations is a bit difficult; you have to go through many steps instead of being able to delete and incorporate an alert from the same dashboard. **What problems is YouScan solving and how is that benefiting you?** Crisis monitoring of my clients, intense search. **Official Response from Ramina Blyzniuk:** > 💚 ### 16. Unmatched Data Sources and User-Friendly Experience with YouScan **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2025 **What do you like best about YouScan?** YouScan offers more information sources that are not available in other tools, like TikTok content and the ability of integrating Google Maps reviews, among others. It is a very user-friendly platform. The fact that mention volume increases do not affect the project quotas is also a strenght. Customer Support has been very helpful and has addressed our questions and needs promptly. **What do you dislike about YouScan?** The number of queries (in all plans) is very limited, which implies combining several projects into one query. This is not ideal for a medium or large operation, at least for agencies. Most other tools are not as restrictive on this matter, or don't have any limits. The "Search" tool (outside the Topics) provides very limited information since the sample is so small. Therefore it's useful only for very large volumes or for the mentions number. It is not competitive vs other platforms like Talkwalker. **What problems is YouScan solving and how is that benefiting you?** It is helping us have visibility of sources like TikTok, Facebook and Instagram which we currently don't have in other platforms. Therefore, we are able to offer additional services to our clients that complement our scope. **Official Response from Ramina Blyzniuk:** > Thanks for sharing your experience! 💚 It’s great to hear YouScan gives you visibility across key platforms and helps you expand the services you offer. We'll keep doing our best to be helpful! ### 17. An Excellent Social Listening Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Sarah S. | Social Media Data Strategist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2025 **What do you like best about YouScan?** We use this tool to do our social media listening, and it's been a game-changer. We've been able to find and participate in conversations that we would have otherwise missed. The starter plan is a great value! The visual and audio insights are something we couldn't find with other social listening platforms. They also offer excellent customer support. **What do you dislike about YouScan?** Compared to other social listening platforms, the UX isn't the best, and it can be a little clunky. I would not recommend it for team members who have a hard time learning new technology. I also wish there were a mobile app. The website doesn't work well on a mobile device, and being able to access insights on the go is paramount for social media teams. **What problems is YouScan solving and how is that benefiting you?** YouScan allows us to stay on top of what our consumers are saying about our brand and learn more about what they might like to see from us next. **Official Response from Ramina Blyzniuk:** > ☺️✨ ### 18. Easy-to-Use Social Media Monitoring with Helpful AI Tools and Fast Support **Rating:** 5.0/5.0 stars **Reviewed by:** Marta V. | Social Media Services Associate, Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2026 **What do you like best about YouScan?** YouScan has a very easy-to-use interface, many useful features, and helpful AI tools. It provides everything needed for fast and effective social media monitoring. I especially want to highlight the manager, Alina, and YouScan's online support. Whenever I had any questions, they provided answers quickly and professionally. **What do you dislike about YouScan?** Overall, I am satisfied with YouScan. My only suggestion would be to make the time it takes to gather mentions a bit shorter. **What problems is YouScan solving and how is that benefiting you?** YouScan is a very convenient and useful tool for businesses. An important aspect of YouScan is the variety of ways to collect information, including keyword searches, monitoring different channels, tracking logos, and more. It allows you to easily collect, sort, and analyze information according to the specific needs of your business. **Official Response from Ramina Blyzniuk:** > Hi Marta! Thank you for the kind words! We’ll be sure to pass your thanks to Alina and our support team. We’re glad our AI tools are helping your business, and we've noted your feedback regarding the data collection speed as we continue to improve. 💫 ### 19. Maximum depth of customer analysis and powerful functionality **Rating:** 5.0/5.0 stars **Reviewed by:** Khojiakhmad N. | Leading specialist of the Marketing and PR Department, Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2025 **What do you like best about YouScan?** This service allows you to maximize the depth of research of customers' opinion about the brand. It allows you to create dashboards and has a wide range of functionality, from text mentions to voice and visual mentions, which in turn perfectly combines with the improvement of customer experience. **What do you dislike about YouScan?** It is difficult to single out weaknesses, the first thing that comes to mind is a slight difficulty with the configuration of the cabinet, where you need to manually specify the command for the platform, but even this is easy to learn thanks to the staff of the company. **What problems is YouScan solving and how is that benefiting you?** The service helps to timely respond to customer complaints, brand mentions in the network, and helps build competent brand communication **Official Response from Ramina Blyzniuk:** > Hi Khojiakhmad! Thank you for your feedback! We're delighted YouScan helps you explore customer insights in depth. And if you ever need help configuring your account or other question — our team is just a message away! ✨ ### 20. Strategic ally in advanced social listening **Rating:** 5.0/5.0 stars **Reviewed by:** Edid S. | Especialista en Investigación Digital, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2025 **What do you like best about YouScan?** The most useful feature of YouScan is its ability to filter mentions with high precision through customizable boolean queries. I also highlight the image recognition and automatic segmentation by categories, which speeds up the reading of insights. It is a very powerful platform for real-time monitoring and crisis detection. **What do you dislike about YouScan?** A limitation is that all add-ons have an additional cost, it is a very powerful tool, but the cost is high. The API for connecting external dashboards also has an extra cost. **What problems is YouScan solving and how is that benefiting you?** YouScan helps us solve one of the main challenges of digital monitoring: quickly identifying relevant mentions among large volumes of data. Thanks to its advanced filtering system, we are able to detect potential crises, opportunities for improvement in customer service, and key perceptions about products and services. This has been key to making data-driven decisions in real time and improving the digital reputation of our brands. **Official Response from Ramina Blyzniuk:** > Hi Edid! Thank you for your review! We're so glad to hear that YouScan's filtering capabilities, image recognition, and segmentation features help you move faster and gain clearer insights. Thanks for choosing YouScan! 💚 ### 21. YouScan's Powerful Monitoring for Infrastructure Projects **Rating:** 5.0/5.0 stars **Reviewed by:** Shea F. | Senior Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2025 **What do you like best about YouScan?** YouScan is the best "bang for your buck" tool on the social listening market right now. Unlike other platforms, it will not break the bank, and still comes with an extremely wide breadth of sources including TikTok, Facebook, and Instagram, which can be difficult to access on other social listening tools. The geographic range of sources was the top selling point for my team, as we required deep reseach capabilities in Central Asia, a region that is not well covered under other social listening tools. YouScan is on the leading edge of innovation, with tools like visual recognition and Copilot integration that are unmatched on the current market. I've found YouScan to be easy to use, though I had a background in social listening beforehand. But with the level of detailed attention and eager support provided by YouScan's customer service, I think anyone can take advantage of their services and quickly learn to use YouScan to its best capability. My team has used Youscan for nearly a year, to great success, monitoring two large infrastructure projects in an extremely complex information environment with a multitude of stakeholders and many misinformation campaigns. It helps us stay ahead of the noise and keep our clients informed on risks and opportunities related to their projects. **What do you dislike about YouScan?** My only complaint about YouScan is the user interface for writing queries, which could be improved. It would be nice if the topics included subtopics, so writers do not have to manage such large queries. It's not impossible, but could be easier. **What problems is YouScan solving and how is that benefiting you?** We needed a social media listening tool to conduct research in Central Asian countries, a region which was not covered well in our previous tool. YouScan covers all the sources we need, including VK, OK, and Telegram. YouScan supports our monitoring work for a global multilateral involved in large infrastructure projects in Central Asia, helping keep them informed about key actors and stakeholders, public perception towards the projects, and any new or emerging risks in the area. What would have taken countless hours to search for manually on social media sites and google, YouScan now captures immediately and brings it all into one place. YouScan saves us time and makes the job of my analysts much easier. **Official Response from Ramina Blyzniuk:** > Hi Shea! We’re truly grateful for your detailed feedback and the trust you’ve placed in YouScan over the past year. 🫶 It’s inspiring to hear that our coverage and tools are helping your team stay ahead in such a challenging environment. We’d love to better understand what kind of subtopic functionality would make things easier, so please don’t hesitate to share your thoughts with your manager or at support@youscan.io ### 22. User-friendly tool that helps us broaden our analytics **Rating:** 4.0/5.0 stars **Reviewed by:** Daniela P. | Senior Digital Marketing Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about YouScan?** It´s user friendly - the user is able to learn the tool easily by themselves - at least the basics. **What do you dislike about YouScan?** A few limitations within exports - not the same widgets in the topic as in the dashboards. **What problems is YouScan solving and how is that benefiting you?** We are able to get wider opinion on our brands **Official Response from Ramina Blyzniuk:** > Hi Daniela, we're so glad that YouScan helps you get a broader perspective on your brands and that you find the interface so intuitive! The difference in widgets is actually designed to give you more flexibility across various tasks, but if you have specific ideas for improving exports, please reach out to your manager or our support team, we’d love to hear them. 🤗 ### 23. Fast, Insightful, and User-Friendly—So Many Feature **Rating:** 5.0/5.0 stars **Reviewed by:** Ksusha R. | Head of communications, Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about YouScan?** I really like how fast and easy it is to work with YouScan. It helps us quickly analyze our brand, market and competitors, and we always get clear and detailed results. The custom dashboards are super useful, we can easily display any data in a clean, ready-to-share format. The Visual Insights add-on is another great feature. It helps us detect important posts that include our logo in images, even when we aren’t mentioned directly in the text. **What do you dislike about YouScan?** There are so many great features that we simply don’t have time to explore and use all of them. Sometimes we have questions about the settings, but the support team always provides prompt and detailed guidance. **What problems is YouScan solving and how is that benefiting you?** We’re a large wholesale company with operations in many cities, so there are a lot of mentions about us online. YouScan saves us a lot of time - less manual work and more focus on creative and strategic tasks. **Official Response from Ramina Blyzniuk:** > Hi Ksusha! Thank you so much for your amazing feedback! We're thrilled YouScan helps you work faster and gain valuable insights. 💫 ### 24. Powerful Tool For Social Listening and Brand Intelligence **Rating:** 4.5/5.0 stars **Reviewed by:** Ankita P. | Product Manager (AI & Cloud Platforms), Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** January 26, 2026 **What do you like best about YouScan?** It's Giving a social media insights in one place and helps me track brand mentions understand audience sentiment and analyze trends easily or that dashboards are clear and make reporting faster and more accurate for decision making. **What do you dislike about YouScan?** It feels complex for new user and some features have a learning curve also loading large reports sometimes takes more time than expected. **What problems is YouScan solving and how is that benefiting you?** YouScan it helps to solve the problem of scattered social media data by collecting Brand mentions customer opinions and trends in one place that benefits by saving time improving brand monitoring and also halp is make data driven decisions based on real customer sentiment and insights. **Official Response from Ramina Blyzniuk:** > Hi Ankita! We love hearing that our dashboards are making your reporting more accurate! Thank you for being honest about the learning curve—our team is always ready to jump in and help you master any complex features to ensure you get the most out of the tool. ### 25. A game changer In understanding organic conversation **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan M. | Senior Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2025 **What do you like best about YouScan?** The platform's interface and visual layout are easy to understand and use. The charts are super clean and easy to export or adjust based on what you need. This has made my reporting much more comprehensive and faster than other tools. I love the variety of options YouScan has to filter data, particularly across sentiment and visual. **What do you dislike about YouScan?** I wish the search feature had a few more capabilities similar to the Topics. Sometimes, I need a bit more data but don't want to create a full topic. The query building system is also a bit complicated to understand compared to previous tools I've used, but primarily because of the variety of options you can narrow down a conversation by. **What problems is YouScan solving and how is that benefiting you?** Understanding organic conversation across all platforms. The amount of options to filter and narrow down a conversation or mentions are also extremely helpful when looking to understand a specific topic or gauge the sentiment and verbatims behind certain online discussions. **Official Response from Ramina Blyzniuk:** > Hi Jordan! 🌸 We’re thrilled to read your thoughts! It’s great to know that YouScan’s charts, filters, and sentiment analysis are helping you understand conversations more clearly. If you ever need assistance with setting up queries or navigating the search options, our support team is always ready to help and provide guidance.💫 ### 26. Actionable Social Insights with Evolving Analytics and Reliable Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Tobacco | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2026 **What do you like best about YouScan?** At PMI, we use YouScan to monitor brand mentions, track campaigns, and better understand perception of our category. The platform helps us turn social media data into actionable insights. One of the key benefits for us is the ability to quickly identify trends, potential risks, and emerging topics. This allows our team to react faster and make more data-driven decisions. YouScan continuously evolves, adding new features and improving analytics capabilities. Combined with reliable customer support, this makes it a strong solution for companies that take reputation management seriously. **What do you dislike about YouScan?** There are some limitations on certain platforms—for example, capturing vanishing content can be difficult, even when the accounts are public. More flexibilities in the collected data segmentation and labeling. **What problems is YouScan solving and how is that benefiting you?** Data collection from social and digital media. **Official Response from Ramina Blyzniuk:** > Hi there, it’s great to hear how YouScan helps PMI stay ahead with actionable insights! We’d love to hear more about the specific segmentation and labeling you need, so please feel free to share these details with your manager — we’re always eager to review your feedback and improve. ### 27. I really enjoyed working with YouScan **Rating:** 5.0/5.0 stars **Reviewed by:** Мольфар . | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2025 **What do you like best about YouScan?** I really enjoy working with YouScan. The platform stands out for its ease of use and simple implementation, which significantly simplifies work and saves time. I would also like to highlight the high level of customer support — the team always responds to requests quickly and professionally, taking individual needs into account. I use the service frequently because of its stability and convenience. The functionality is rich and diverse, allowing efficient handling of various tasks, and integration with other systems goes smoothly. Overall, YouScan is a reliable and flexible tool for analytics and monitoring. I use the Custom Dashboards; they help me quickly create reports and see how different topics compare. The flexible filters and sorting make it simple to segment the data, and tracking sentiment across topics gives us a better sense of audience mood and trends. **What do you dislike about YouScan?** All YouScan features are currently working properly, and I have not encountered any difficulties or additional questions. **What problems is YouScan solving and how is that benefiting you?** I use YouScan to monitor and analyze data from social media and various online sources. The custom dashboards help me quickly create reports and compare different topics, which significantly simplifies my work. Flexible filters and sorting make it easier to segment data, and the ability to track audience sentiment by topic provides better insight into user moods and trends. This helps me better understand the audience and make informed decisions. Overall, the tool is convenient, functional, and very helpful in my daily work. ### 28. Tool for media analytics **Rating:** 4.0/5.0 stars **Reviewed by:** Оля . | PR Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2025 **What do you like best about YouScan?** Our company uses YouScan for monitoring brand mentions online. It's a convenient tool with flexible filter settings and deep analytics. YouScan allows for effective reputation monitoring, enabling quick responses to mentions across media and social media. We also track competitors, which helps us adopt best practices or avoid potential mistakes in our own campaigns. A distinct advantage is the support service and the availability of a personal manager who quickly assists with various issues. YouScan is a useful tool for companies that need to track online communications. **What do you dislike about YouScan?** YouScan is a powerful tool, but like any service, it has a few aspects where improvements would be beneficial. Some features aren't immediately intuitive, so it can take extra time to fully grasp the platform and effectively set up queries and filters. The sentiment analysis doesn't always work correctly. Occasionally, the system might misinterpret the emotional tone of comments, requiring manual intervention and adjustments. Sometimes, the data on the dashboard doesn't refresh properly, and you have to reload the page to see the updated figures, which is a minor inconvenience. **What problems is YouScan solving and how is that benefiting you?** YouScan allows for effective reputation monitoring, enabling quick responses to mentions across social media, media, and blogs. We also track competitors, which helps us adopt best practices or avoid potential mistakes in our own campaigns. **Official Response from Ramina Blyzniuk:** > Hi Оля! Thank you for your detailed feedback! We’re glad you find YouScan useful and appreciate the support from your personal manager. Regarding the learning curve, sentiment analysis, and dashboard updates, we’re constantly working to improve these areas. If you have any specific issues, please feel free to contact your manager or our support team anytime 🙌 ### 29. Smart, Insight-Driven Brand Monitoring with YouScan **Rating:** 5.0/5.0 stars **Reviewed by:** Saurabh B. | Associate Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about YouScan?** I like YouScan because it gives a clear, real-time view of what people are saying about a brand online. Its simple dashboards and timely alerts make it easier to act quickly and make informed decisions. **What do you dislike about YouScan?** he platform can feel a bit overwhelming at first, especially if you’re new to social listening tools. **What problems is YouScan solving and how is that benefiting you?** YouScan solves the problem of not knowing what people are saying about your brand online by gathering and analyzing conversations from social media, blogs, forums, and the web in one place. This helps you spot trends, understand customer sentiment, and react quickly to feedback or issues. **Official Response from Ramina Blyzniuk:** > Hi Saurabh! Thank you for your detailed review! We're glad our real-time insights help you stay ahead, and please remember our support team is always here to help you navigate any initial complexity as you grow with the tool! ### 30. Great Social Listening Tool with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Marinela B. | PR manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2025 **What do you like best about YouScan?** YouScan is an excellent social listening tool that has helped our company diversify the range of services we provide to our clients. The available features are complex, ranging from social media analysis to blogs, news channels, and any other type of content available online in written, photo, or even video format. The support service is excellent, and the YouScan team is ready to provide quick, personalized advice, even though they also offer a recorded course that explains how to use the platform step by step. **What do you dislike about YouScan?** Its complexity requires more time to understand how to use this tool, but once you understand how it works, it is intuitive and easy to use. **What problems is YouScan solving and how is that benefiting you?** It helps us complement the PR services we provide to our clients and offer a new range of services. **Official Response from Ramina Blyzniuk:** > Hi Marinela! Thank you for your wonderful feedback! We're happy YouScan helps you broaden your services and gain valuable insights across different content types. If you ever need help exploring all the features, our support team is always here for you! 🙌 ### 31. Proactive Support That Helps Bring Our Ideas to Life **Rating:** 5.0/5.0 stars **Reviewed by:** Павлюченко . | Кадровий Аналітик, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2026 **What do you like best about YouScan?** support very actively helps to implement our ideas **What do you dislike about YouScan?** I haven't noticed any critical issues, but more precise coverage is lacking. **What problems is YouScan solving and how is that benefiting you?** Keep your finger on the pulse and respond to threats ### 32. Outstanding Customer Service Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2026 **What do you like best about YouScan?** The customer service. I think YouScan gives a efficient support. **What do you dislike about YouScan?** Its not that I dislike, but when I am creating a rule and the tag (for example about cars) it recollects data including bikes, even if the image of the post its clear a bike. I don't know if there is an A.I. that filters that type of information. **What problems is YouScan solving and how is that benefiting you?** There is plenty of things, but I would say its a good complement for an investigation process. **Official Response from Ramina Blyzniuk:** > Hi there, thank you for the wonderful feedback! We're thrilled that YouScan helps with your research, and please remember that our support team is always available to help you fine-tune your queries for even more accurate results. ### 33. A Game-Changer in Social Listening & Visual Insights **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about YouScan?** YouScan has completely transformed the way our team approaches social media monitoring. It’s not just another listening tool—it’s a platform that actually delivers intelligence we can act on. The biggest game-changer for us has been the logo recognition feature. We’re now uncovering brand mentions in user-generated content that would’ve flown completely under the radar before. This has helped us surface valuable insights and even detect high-profile mentions that were previously invisible to traditional text-based tools. We’ve used other platforms in the past, but none have come close to what YouScan offers in terms of visual analysis and AI-driven context. It’s helped us spot trends earlier, understand how our brand is being seen and shared, and even flag emerging opportunities or risks—all in real time. Simply put, YouScan has raised the bar for what we expect from a social listening platform. It’s become an essential part of how we track our brand presence and stay ahead in an increasingly visual online world. **What do you dislike about YouScan?** It would be nice if the features were inclusive and not an added fee for each feature. **What problems is YouScan solving and how is that benefiting you?** Unearthing social media mentions where the brand name is not mentioned or tagged in the copy **Official Response from Ramina Blyzniuk:** > Thank you so much for sharing this feedback! 🫶 We love hearing how logo recognition and visual analysis are helping you catch those hidden brand mentions and uncover valuable insights! It’s amazing to know YouScan has become such a key part of your brand monitoring strategy! 🦾 ### 34. A Game-Changer in Social Listening And Visual Insights **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about YouScan?** YouScan has completely transformed the way our team approaches social media monitoring. It’s not just another listening tool—it’s a platform that actually delivers intelligence we can act on. The biggest game-changer for us has been the logo recognition feature. We’re now uncovering brand mentions in user-generated content that would’ve flown completely under the radar before. This has helped us surface valuable insights and even detect high-profile mentions that were previously invisible to traditional text-based tools. We’ve used other platforms in the past, but none have come close to what YouScan offers in terms of visual analysis and AI-driven context. It’s helped us spot trends earlier, understand how our brand is being seen and shared, and even flag emerging opportunities or risks—all in real time. Simply put, YouScan has raised the bar for what we expect from a social listening platform. It’s become an essential part of how we track our brand presence and stay ahead in an increasingly visual online world. **What do you dislike about YouScan?** My biggest complaint with YouScan is that additional features are an added price vs. all inclusive. However, this is common with many platforms so not a deal breaker. **What problems is YouScan solving and how is that benefiting you?** Helping find social media mentions that do not directly mention or tag the brand in the post copy. **Official Response from Ramina Blyzniuk:** > Wow, thank you for such an amazing review! 💚 We’re thrilled to hear how logo recognition and visual insights are helping your team uncover mentions you’d otherwise miss. It’s great to know YouScan has become such an essential part of your monitoring toolkit! 🚀 ### 35. YouScan: Real-Time Monitoring of Mentions, Tone, and Discussion Dynamics **Rating:** 5.0/5.0 stars **Reviewed by:** Anastasiia K. | CMO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2026 **What do you like best about YouScan?** YouScan is a key tool for us in monitoring the information field. **What do you dislike about YouScan?** There is nothing to dislike for now about the service. **What problems is YouScan solving and how is that benefiting you?** The service allows us to track mentions, tone, and dynamics of discussions in real time, which directly affect our reputation and trust. **Official Response from Ramina Blyzniuk:** > Hi Anastasii! Thank you for your wonderful feedback! We're thrilled to hear that YouScan is helping you manage your reputation in real time and that you’re enjoying the service. ### 36. Amazing Support, Great Features, and an Intuitive Interface **Rating:** 4.5/5.0 stars **Reviewed by:** Yuliia C. | Senior Brand Reputation Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2026 **What do you like best about YouScan?** I like both the features, interface and support. The support team is amazing, they always help us when we have some troublr **What do you dislike about YouScan?** Some plans have pretty limited features. **What problems is YouScan solving and how is that benefiting you?** Youscan helps us to gather all the reviews about our product from different review platforms and stores, tag them and make bi-weekly reports for brand reputation. **Official Response from Ramina Blyzniuk:** > Hi Yuliia! We’re so glad YouScan makes your reputation reporting and review management much easier! Regarding the features you'd like to see, please feel free to share these details with your manager, as we’re always happy to discuss how to best support your needs. ### 37. Youscan, an excellent tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Marcelo T. | Coordinador de Monitoreo y Análisis, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about YouScan?** The most important thing about being able to work with Youscan is that you can rely on the support and guidance of a human team that is always ready and willing to provide assistance when the end user needs it. Regarding the use of Youscan, I can say that its use has no difficulties. **What do you dislike about YouScan?** I understand that it's due to licensing and negotiation issues, but the limitation on being able to create topics is what complicates the work. **What problems is YouScan solving and how is that benefiting you?** Personally, the problem I have is the limited capacity we have in Youscan to create a new topic with all the information from a single client. Creating multiple tags in the same topic tends to confuse the information for a user who doesn't understand Youscan very well. **Official Response from Ramina Blyzniuk:** > Hi Marcelo! Thank you very much for your feedback! 💚 When purchasing a subscription, you select the number of topics that fit your needs. If your needs change, you can always buy additional topics to work with. Just contact your manager or our support team at support@youscan.io, and we’ll be happy to assist you. ### 38. Most complete social listening tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2025 **What do you like best about YouScan?** YouScan is very easy to use. The platform provides wide social media coverage with strong geographic accuracy, making it reliable for tracking mentions across regions. I especially appreciate its support for TikTok and the visual insights feature, which are both extremely helpful for achieving a comprehensive social media listening experience. **What do you dislike about YouScan?** After nearly three months of use, there isn’t anything major to report. The only challenge has been Instagram coverage, which can be a bit tricky to monitor. However, the team has provided strong support to help us overcome this limitation as much as possible, and the overall results have been satisfying. **What problems is YouScan solving and how is that benefiting you?** This limitation is not due to YouScan, but rather to Instagram’s own restrictions, which only allow tracking of mentions that include hashtags. As the number of posts without hashtags keeps increasing, social listening on Instagram becomes more challenging. To address this, we pitched an idea to YouScan to enhance coverage on the platform — and their team was very collaborative and responsive in bringing it to life. Additionally, we noticed that news source coverage in our region could benefit from greater consistency. The YouScan team was open and proactive about expanding their database to include more regional outlets, and we’re already seeing improvements in local coverage. **Official Response from Ramina Blyzniuk:** > Thanks so much for your thoughtful review! 🤩 We're happy YouScan delivers strong results for your team, and we value your feedback that helps us enhance our coverage even further! ### 39. Best Value for Money with Excellent Visual Recognition and Top-Class Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2026 **What do you like best about YouScan?** It offers the best value for money on the market. Its visual recognition tool works great, and it’s been genuinely useful for my needs. The customer success team is also top-class and very helpful. **What do you dislike about YouScan?** It could have more mention in their starter plan. Other than that, its great. **What problems is YouScan solving and how is that benefiting you?** It's helping us keep track of our client's campaigns and brand reputation ### 40. YouScan helps us elevate our analysis **Rating:** 5.0/5.0 stars **Reviewed by:** Laura G. | Marketing & Consulting Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2025 **What do you like best about YouScan?** With YouScan, we’ve taken our analysis to the next level. Its intuitive interface and sleek visual design make working with data effortless, while the ability to seamlessly export and adjust charts has transformed our reporting—making it faster, sharper, and more impactful than with any other listening tool **What do you dislike about YouScan?** We are very happy with this platform, so far we haven't disliked anything **What problems is YouScan solving and how is that benefiting you?** YouScan allows us to effectively monitor market trends, track conversations about the competition, and make informed decisions during crisis monitoring. **Official Response from Ramina Blyzniuk:** > Thank you for these stars, Laura! ✨ ### 41. Just what we were looking for. **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew W. | VP INSIGHTS, Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2025 **What do you like best about YouScan?** We needed an expansive, nimble and rich social listening tool that handles a constant flow of incoming research requests. YouScan delivered on this and more, especially with strong insights in mention audience demographics as well as deep TIkTok coverage. Furthermore, new user onboarding customer support has been white-glove and rich with additional collateral to increase adoption and self-taught success. **What do you dislike about YouScan?** Not a drawback but just a callout. Annual payment needs to be done in full and our internal departments did not typically manage finances in that manner. All is good but more just a heads up. **What problems is YouScan solving and how is that benefiting you?** We use Youscan for a constant folow of research requests about people, subjects, content and more. **Official Response from Ramina Blyzniuk:** > Hi Andrew! 🙌 We really appreciate your kind words! It’s wonderful to hear that YouScan is meeting your needs for rich social listening, audience insights, and deep platform coverage. We’re especially happy to know that our onboarding and support have helped your team get up to speed quickly. Your feedback encourages us to keep improving! 🚀 ### 42. Exceptional Support and Effortless Social Listening **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2025 **What do you like best about YouScan?** The customer service team is truly dedicated! They are responsive, helpful, and always ready to assist with any questions or issues. On top of that, the user experience (UX) is smooth and intuitive, making it easy to navigate and extract valuable insights without any hassle. The tool makes social listening effortless and effective. Highly recommended! **What do you dislike about YouScan?** I don't see any downsides; it's better than all the other social listening tools I have used and seen demos of. **What problems is YouScan solving and how is that benefiting you?** The ability to review LinkedIn posts is a fantastic upside. **Official Response from Ramina Blyzniuk:** > Thank you so much for your amazing review! 🤩 We’re truly grateful for your kind words and thrilled that YouScan makes social listening so easy and effective for you. ### 43. Very good platform to understand the audience **Rating:** 4.5/5.0 stars **Reviewed by:** Hampus S. | Jefe de desarrollos técnicos, Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2025 **What do you like best about YouScan?** It allows not only to track mentions of our brand in real time, but also to understand the visual context in which it appears, something that few tools offer. Additionally, the platform is very intuitive, has customizable dashboards, and its alert system helps us react quickly to any important situation. The customer support is also excellent: always quick and friendly. **What do you dislike about YouScan?** In general, I am very satisfied with YouScan. If I had to mention something, it would be that at first the learning curve can seem a bit steep due to the number of features it offers. However, once you become familiar with the platform and take advantage of its training resources, everything becomes very smooth. **What problems is YouScan solving and how is that benefiting you?** YouScan helps us solve several key challenges: it used to be difficult to track efficiently, especially in visual media or when we were not directly tagged. We also had problems identifying reputational crises in time. With YouScan, we can now detect relevant mentions in real-time, analyze public sentiment, and better understand the visual context in which brands appear. **Official Response from Ramina Blyzniuk:** > Hello Hampus, Thank you for your excellent feedback! We are glad to know that YouScan helps you understand your audience and react quickly. If you have any questions during the learning process, do not hesitate to contact your manager or our support team — we are always here to help you! ### 44. All-in-one tool for multiple teams **Rating:** 5.0/5.0 stars **Reviewed by:** Diana O. | Head of brand, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about YouScan?** "We got YouScan a couple of years back to track our brand mentions on social media and in the news, and honestly, it's been a huge help for our customer support team. Now we can quickly catch and respond to user comments, even if they're not directly messaging us, which has really improved our NSR. Our marketing team loves it too. Ever since we joined a new holding company and ramped up our media presence, we've been keeping an eye on the holding’s name and one of its key figures to keep our brand image in check. The Excel reports are super handy - we just export comments with specific hashtags straight into Excel. During a recent giveaway campaign participants were asked to leave comments with a hashtag and tag our Instagram account. Using YouScan, we gathered +- 3,000 comments and used the data to randomly pick winners and check out engagement. With YouScan, we're now focusing on running more marketing campaigns and seeing how they perform. We’re also working on building a dashboard to simplify reporting and analysis. Customer support helps a lot with the setup. " **What do you dislike about YouScan?** Nothing to complain about the service, everything is great! **What problems is YouScan solving and how is that benefiting you?** This service enables us to effectively monitor brand mentions across media platforms, saving time and helping us organize information more efficiently **Official Response from Ramina Blyzniuk:** > We're over the moon with your positive review! 🤩 It’s fantastic to know you love our product. Thanks for your kind words, and we hope you keep benefiting from YouScan. ### 45. YouScan is incredibly intuitive and has become my go-to tool for social listening and analytics. **Rating:** 4.5/5.0 stars **Reviewed by:** Jake D. | Senior Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2025 **What do you like best about YouScan?** I really enjoy YouScan's Insights features and how easy is it to navigate through the Analytics section. The cross-channel Sources breakdown is so clean and user-friendly and makes for a seamless inclusion in my day to day reporting. **What do you dislike about YouScan?** Our team would benefit from some additional filter or tagging options within the Topics section, but it's a small limitation compared to the many positives we've experienced using the platform. **What problems is YouScan solving and how is that benefiting you?** YouScan is providing access to cross-channel social listening, which is really crucial for us and for our clients. The Search function also effectively provides fast answers for time-sensitive questions. **Official Response from Ramina Blyzniuk:** > Hi Jake! So glad to hear this! It’s wonderful that YouScan has become your go-to tool and that features like Insights, Analytics, and Sources breakdown fit seamlessly into your reporting. ✨ About the filters you mentioned, could you let us know what kind of options would help you most? Any suggestions are very welcome, and you can share them either with your manager or directly with us at support@youscan.io. ### 46. Image Recognition That Delivers Real Value **Rating:** 5.0/5.0 stars **Reviewed by:** Iman Y. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2025 **What do you like best about YouScan?** The visual insights blew us away. We were able to analyze not just text, but how our products appear in user-generated content. Also YouScan’s image recognition capabilities are a game changer, we discovered customer posts that we would have otherwise missed entirely **What do you dislike about YouScan?** Occasional misclassifications on sentiment analysis especially around sarcastic or nuanced content. it require manual oversight. also this could be caused by not a native english language. **What problems is YouScan solving and how is that benefiting you?** identifying brand mention that is not visible by social media caption that is where image recognition and audio insight comes to play **Official Response from Ramina Blyzniuk:** > Hi Iman! 👋 Thank you for sharing your experience! We’re thrilled to hear that image recognition and visual insights are delivering so much value and helping you catch mentions that text alone might miss. As for sentiment misclassifications, you’re absolutely right, nuanced language can be challenging, and we’re continuously working on refining our sentiment analysis to get it closer to real human understanding. ### 47. Intuitive Platform with Effortless Reporting and Great Metrics **Rating:** 5.0/5.0 stars **Reviewed by:** Mary C. | Data Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2025 **What do you like best about YouScan?** It is a very easy to use and intuitive platform, with great metrics that allow us to generate reports effortlessly. **What do you dislike about YouScan?** So far this platform has been excellent. **What problems is YouScan solving and how is that benefiting you?** Allows us to know in real time about our brands or topics making it easy to prevent or to work on brand crisis. **Official Response from Ramina Blyzniuk:** > Hi Mary! Thank you so much for your kind words! 💚 We’re really happy to hear that YouScan feels intuitive and helps you create reports effortlessly. It’s great that real-time monitoring helps you act quickly and prevent potential crises — that’s exactly what we aim for! ☺️ ### 48. Perfect for competitor analysis **Rating:** 5.0/5.0 stars **Reviewed by:** Mykhailo H. | SERM, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2025 **What do you like best about YouScan?** Our company uses YouScan to monitor mentions of our brand on the Internet and this is one of the best tools we have ever worked with. Convenient interface, flexible filter settings, deep-level analytics that help analyze any events that occur with our brand outside of our social networks. It is very convenient to monitor reputation and makes possible to quickly respond to mentions in social networks, media and blogs. We as well track mentions of competitors in our niche, see what activities they launch, how their audience reacts to such events, or some communications. It allows us to adopt best practices or prevent some fatal mistakes when launching campaings with our brand. I would like to separately note the support service, they are always in touch and respond quickly. But a special privilege is a personal manager with whom you can solve any issues, starting from organizational ones, such as access, payment, to which pricing plan is better to choose for our needs. I would also like to note that the service looks perfect, since the construction of deep analytics, various dashboards help us quickly see the data and use it to build further strategies in our external communications. I recommend YouScan because it is a really powerful tool, especially if your field is quite debatable, and you need to subtly and quickly feel any fluctuations in mentions and communications on the Internet. **What do you dislike about YouScan?** It takes time to set up the search, but support is always helping with that **What problems is YouScan solving and how is that benefiting you?** This helps us to monitor our brand's online reputation and respond to our users' feedback in a timely manner **Official Response from Ramina Blyzniuk:** > Mykhailo, your kind words brought a smile to our faces! ☺️ Thank you for the positive feedback; we hope YouScan continues to serve you well. Our support team is always happy to help with any questions! ### 49. Impressions of communication and functionality **Rating:** 5.0/5.0 stars **Reviewed by:** Daria A. | Community Specialist Middle, Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2025 **What do you like best about YouScan?** I especially like the combination of a clear interface and detailed analytics. It saves time and makes it easy to quickly find insights for decision-making. **What do you dislike about YouScan?** It would be great if the system worked faster when analyzing large amounts of data and offered more customization options. **What problems is YouScan solving and how is that benefiting you?** YouScan helps quickly track brand mentions on social media and respond to them in a timely manner. This makes it possible to better understand the audience and maintain a positive image. **Official Response from Ramina Blyzniuk:** > Hi Daria! 🖐️ Thank you for your feedback! It’s great to hear that YouScan’s interface and analytics are helping you save time and get quick insights for decision-making. And if you have specific ideas around customization options that would be useful for your team, please feel free to share them with your manager or at support@youscan.io. ### 50. Fast Implementation and Support That Maximizes the Tool's Value **Rating:** 4.5/5.0 stars **Reviewed by:** Ana Gabriela M. | Head of Data, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2025 **What do you like best about YouScan?** YouScan stands out not only for its powerful real-time monitoring and analysis technology but also for the speed with which it can be implemented in any organization. From the very beginning, the support team provides close and professional assistance, ensuring that every user can make the most of all the platform's features. The personalized attention and dedication of the support team facilitate the integration of YouScan into daily processes, resolving doubts and adapting the tool to the specific needs of the business. Thanks to this support, it is possible to optimize the use of advanced features such as image recognition, automatic segmentation, and customizable reports, leading to more informed and agile decision-making. **What do you dislike about YouScan?** There isn't anything particularly bad about it **What problems is YouScan solving and how is that benefiting you?** In particular, it effectively addressed the challenge of listening to conversations on TikTok and significantly enhanced the capability to identify mentions using image recognition technology. **Official Response from Ramina Blyzniuk:** > Thank you so much for your kind and detailed review! 💚 It means a lot to us to hear that the platform fits into your daily processes and helps you make faster, more informed decisions. We're always here to support you! 🙌 ## YouScan Discussions - [What is YouScan used for?](https://www.g2.com/discussions/what-is-youscan-used-for) - 1 comment, 1 upvote - [View YouScan pricing details and edition comparison](https://www.g2.com/products/youscan/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-02+15%3A26%3A04+-0500&secure%5Bsession_id%5D=739a541e-e870-4d90-9107-70a8bdf92813&secure%5Btoken%5D=2a15b3e77ea2e1dc9522818cab424a209a14280d26a73e7fd814a2a82eda9a7a&format=llm_user) ## YouScan Integrations - [API](https://www.g2.com/products/api/reviews) - [Creatio](https://www.g2.com/products/creatio/reviews) - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## YouScan Features **Social Analytics** - Competitor Analysis - Follower Analysis - Post Performance - Paid Campaign Tracking - Hashtag Analytics - Sentiment Analysis **Media Channels** - Broadcast Media - Print Media - Online Media **Audiences** - Audience Insights - Influencer Identification - Buyer Personas - Segmentation **Monitoring & Listening** - Social Measurement - Influencer Identification - Brand Monitoring - Keyword Tracking - Trend Analysis - Competitor Analysis **Brand Signals** - Comparison - AI - Brand Health **Agentic AI - Social Media Listening Tools** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Reports & Dashboards** - Report Customizability - Report Exporting - Scalability - White Label **Consumer Intelligence** - Customer Feedback - Competitive Intelligence - Sentiment Analysis **Geographic Coverage** - Local Media - National Media - International Media **Data Analysis** - Network Analysis - Dashboards - Visualizations - Advanced Filtering **Data Management & Analysis** - Sentiment Analysis - Social Reporting - Alerts and Notifications - Advanced Data Filtering **Brand Analytics** - Trend Analysis - Tracking **Reporting** - Revenue Reporting - Corporate Reporting - Dashboard **Media Monitoring** - Social Networks Monitoring - Social Media Management - Digital Media Monitoring **Reporting** - Keyword Targeting - Custom Feeds and Alerts - Custom Reports - Dashboards **Administration** - Marketing Integrations - Ad Integrations - Data Exporting **Agentic AI - Media Monitoring** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Social Media Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Audience Intelligence Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **In-House Management** - Employee Performance - Team Workflow **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top YouScan Alternatives - [Brandwatch Consumer Intelligence](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) - 4.4/5.0 (708 reviews) - [Meltwater](https://www.g2.com/products/meltwater/reviews) - 4.1/5.0 (2,617 reviews) - [Sprout Social](https://www.g2.com/products/sprout-social/reviews) - 4.4/5.0 (6,370 reviews)