# Best Media Monitoring Software - Page 2 *By [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh)* Media monitoring software provides users with up to date news feeds and alerts from a selection of media channels. Public relations (PR) departments use these tools to follow media channels relevant to their industry, and those of clients and business partners. Media monitoring solutions help companies track mentions of their brand or executives in the news and online, analyze trends in media coverage, measure the success of PR campaigns, and protect brand reputation by responding quickly to crises or negative publicity. Media monitoring software can offer access to different types of media channels. Print media coverage may include newspapers, magazines, and trade journals, while broadcast channels cover television and radio. Many media monitoring tools provide access to online sources such as websites, news sites, blogs, and social media. A few media monitoring providers also track podcast mentions. [PR firms](https://www.g2.com/categories/pr-firms) and businesses with in-house PR teams often use media monitoring tools alongside other [public relations software](https://www.g2.com/categories/public-relations-pr), such as [press release distribution software](https://www.g2.com/categories/press-release-distribution), [PR analytics software](https://www.g2.com/categories/pr-analytics), and [media and influencer targeting software](https://www.g2.com/categories/media-and-influencer-targeting). To qualify for inclusion in the Media Monitoring category, a product must: - Track various traditional or online media channels - Allow users to target specific keywords, mentions, or topics, and customize feeds to their liking - Provide users with relevant updates and alerts based on selected feeds - Collect and store links to relevant media content for future reference - Analyze findings with reporting features such as number and frequency of mentions, impact on company, etc. ## Top Media Monitoring Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Meltwater](https://www.g2.com/products/meltwater/reviews) | 4.1/5.0 (2,630 reviews) | Multi-market media monitoring with AI-assisted Boolean search | "[Real-Time Sentiment Insights That Surface What Consumers Are Really Saying](https://www.g2.com/survey_responses/meltwater-review-13128936)" | | 2 | [Muck Rack](https://www.g2.com/products/muck-rack/reviews) | 4.5/5.0 (470 reviews) | Journalist-centric media monitoring with relationship tracking | "[Up-to-Date Media Database with Easy Chat Updates and Automated Coverage Tracking](https://www.g2.com/survey_responses/muck-rack-review-13073676)" | | 3 | [AlphaSense](https://www.g2.com/products/alphasense/reviews) | 4.6/5.0 (329 reviews) | Financial research with AI-powered transcript search | "[A Powerful Tool for Research and Market Intelligence](https://www.g2.com/survey_responses/alphasense-review-13060833)" | | 4 | [TVEyes](https://www.g2.com/products/tveyes/reviews) | 4.2/5.0 (1,321 reviews) | Broadcast clip capture with viewership metrics | "[Great for Tracking PR Hits, Challenging Setup](https://www.g2.com/survey_responses/tveyes-review-11187573)" | | 5 | [CisionOne](https://www.g2.com/products/cisionone/reviews) | 3.9/5.0 (1,322 reviews) | Multi-client PR coverage tracking and journalist outreach | "[Powerful Media Monitoring and Reporting with a Great Journalist Database](https://www.g2.com/survey_responses/cisionone-review-13060883)" | | 6 | [Semrush](https://www.g2.com/products/semrush/reviews) | 4.4/5.0 (3,915 reviews) | SEO-driven brand and competitor tracking | "[SEMrush: Our Go-To Powerhouse for SEO/AEO-Driven Content That Boosts Conversions](https://www.g2.com/survey_responses/semrush-review-13129243)" | | 7 | [Brandwatch Consumer Intelligence](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) | 4.4/5.0 (709 reviews) | Boolean-driven social listening with full-volume data | "[BrandWatch for your Social Listening needs](https://www.g2.com/survey_responses/brandwatch-consumer-intelligence-review-4237086)" | | 8 | [YouScan](https://www.g2.com/products/youscan/reviews) | 4.7/5.0 (296 reviews) | Visual and audio social listening with logo recognition | "[Excellent Threads Coverage, Smooth API Setup, and Proactive CSM Support](https://www.g2.com/survey_responses/youscan-review-12851551)" | | 9 | [Brand24](https://www.g2.com/products/brand24/reviews) | 4.6/5.0 (352 reviews) | Real-time brand mentions with TikTok coverage | "[Real-Time Insights with User-Friendly Setup](https://www.g2.com/survey_responses/brand24-review-12533019)" | | 10 | [Notified GlobeNewswire](https://www.g2.com/products/notified-globenewswire/reviews) | 4.4/5.0 (356 reviews) | — | "[Great Press Release Platform for Marketing/PR teams](https://www.g2.com/survey_responses/notified-globenewswire-review-11013339)" | --- ## What Are the Most Common Questions About Media Monitoring Software? *AI-generated · Last updated: May 26, 2026* ### What expert picks for media monitoring software? Based on G2 reviews, buyers in the media monitoring software category most often praise platforms that help teams monitor coverage quickly, organize reporting, and surface relevant mentions across news, social, and broadcast sources. According to verified users, common decision factors include breadth of coverage, alerting, reporting workflows, and ease of finding relevant contacts or trends. G2 reviewers mention that some tools stand out for journalist databases and outreach, while others are favored for broadcast clipping, social listening, or fast-moving trend detection. Review feedback also shows tradeoffs around interface complexity, missing niche sources, and pricing for smaller teams, so the best fit depends on whether your priority is PR outreach, broadcast monitoring, or broader brand conversation tracking. **Here are some of the top-rated products on G2:** - [Meltwater](https://www.g2.com/products/meltwater/reviews) – often used for combining media monitoring, social listening, reporting, and brand tracking in one workflow - [Muck Rack](https://www.g2.com/products/muck-rack/reviews) – frequently chosen for media monitoring plus journalist discovery, pitching, and contact research - [TVEyes](https://www.g2.com/products/tveyes/reviews) – commonly used for broadcast monitoring, clip sharing, and tracking TV and radio mentions ### What is the best media monitoring tool for small business? Based on G2 reviews, [Muck Rack](https://www.g2.com/products/muck-rack/reviews) appears as the strongest fit for small business among products with substantial recent review volume. According to verified users, it is often described as easy to use for tracking coverage, building media lists, and finding journalist contacts without relying on multiple tools. G2 reviewers mention that smaller teams value streamlined workflows, clear reporting, and saved time on manual research. At the same time, some users note pricing considerations and occasional contact data gaps, so fit still depends on whether your small business needs outreach, monitoring, or both. Overall, recent feedback most consistently highlights Muck Rack for helping lean teams manage PR work more efficiently from one platform. ### What leading software for media analysis? Based on G2 reviews, leading options for media analysis are the products users describe as helping them move from raw coverage to actionable insight. According to verified users, strong media analysis capabilities include trend spotting, sentiment review, competitive tracking, dashboards, and share-of-voice style reporting. G2 reviewers mention that some platforms are especially helpful for visual reports and analytics tied to PR outcomes, while others are stronger for social listening or broadcast analysis. Reviewers also repeatedly mention the importance of filtering relevant coverage, exporting reports, and organizing insights for leadership or clients. In this category, buyers tend to favor tools that balance analysis depth with usability, since several reviews note that powerful platforms can also come with a steeper learning curve. ### What is the best way to track media mentions? Based on G2 reviews, the best way to track media mentions is to use a platform that combines real-time alerts, saved searches, and reporting instead of relying on manual checks alone. According to verified users, effective tracking usually includes keyword or Boolean-based searches, daily digests, and the ability to review mentions across online news, social channels, and in some cases broadcast coverage. G2 reviewers mention that this approach saves time, reduces missed coverage, and makes it easier to share updates internally or with clients. Reviews also show that buyers should pay attention to filtering quality, because irrelevant or duplicate mentions can create noise. The strongest workflows pair ongoing alerts with organized dashboards and exports for faster reporting. **Here are some of the top-rated products on G2:** - [Meltwater](https://www.g2.com/products/meltwater/reviews) – useful for tracking brand mentions across news and social while building alerts and reports - [Muck Rack](https://www.g2.com/products/muck-rack/reviews) – often used to monitor press coverage and clips while pairing tracking with outreach workflows - [TVEyes](https://www.g2.com/products/tveyes/reviews) – well suited for teams focused on catching and clipping broadcast mentions quickly ### What top media monitoring app recommendations? Based on G2 reviews, buyers looking for top media monitoring app recommendations often prioritize ease of navigation, fast alerts, and the ability to access insights without heavy setup. According to verified users, the most recommended products tend to simplify monitoring across multiple channels while still supporting reporting, dashboards, and client or leadership updates. G2 reviewers mention strong value in tools that make it easy to find coverage, compare competitors, and share results quickly. They also note that product choice often depends on channel focus: some apps are favored for social listening and online coverage, while others stand out for broadcast clipping or journalist outreach. Overall, recent reviews point buyers toward platforms that reduce manual searching and help teams act faster on new mentions. **Here are some of the top-rated products on G2:** - [Muck Rack](https://www.g2.com/products/muck-rack/reviews) – recommended for combining monitoring, contact discovery, pitching, and coverage tracking in one platform - [TVEyes](https://www.g2.com/products/tveyes/reviews) – recommended for quick access to TV and radio clips, alerts, and searchable broadcast content - [Meltwater](https://www.g2.com/products/meltwater/reviews) – recommended for unified monitoring, analytics, and social listening workflows ### Which affordable software for tracking online media? Based on G2 reviews, buyers looking for affordable software for tracking online media often focus on products that balance broad monitoring with manageable setup and reporting. According to verified users, affordability conversations in this category usually center on whether the tool replaces manual searching, consolidates alerts, and gives enough reporting value for smaller teams. G2 reviewers mention that some platforms are seen as more cost-conscious for monitoring and outreach, while others are praised for broad source coverage but still raise pricing concerns. Reviews also show that ease of use matters because teams trying to stay efficient want fast onboarding and low maintenance. For affordable online media tracking, buyers tend to favor tools that deliver useful alerts, clear dashboards, and practical workflows without unnecessary complexity. **Here are some of the top-rated products on G2:** - [Muck Rack](https://www.g2.com/products/muck-rack/reviews) – often chosen for monitoring coverage and building media lists in one platform, which can reduce tool sprawl - [TVEyes](https://www.g2.com/products/tveyes/reviews) – highlighted by reviewers for easier access and pricing in broadcast-focused monitoring workflows - [Meltwater](https://www.g2.com/products/meltwater/reviews) – used for centralizing online media, social listening, and reporting, though some smaller teams note cost tradeoffs ### Which media monitoring software is easiest to use? Based on G2 reviews, [Meltwater](https://www.g2.com/products/meltwater/reviews) has the strongest recent review volume among products repeatedly described as easy to use. According to verified users, reviewers often highlight straightforward setup, user-friendly dashboards, and simple workflows for tracking coverage, building reports, and sharing insights. G2 reviewers mention that ease of use can still vary by feature set, with some noting a learning curve in advanced search or newer tools, but the broader feedback consistently points to a relatively approachable experience. Reviews also suggest that usability matters most when teams need quick monitoring, digest emails, and reporting without relying on manual processes. For buyers prioritizing day-to-day accessibility, Meltwater stands out most often in recent category feedback. ### What media monitoring service with best reviews? Based on G2 reviews, buyers describe the best-reviewed media monitoring services as the ones that deliver dependable coverage, useful alerts, and reporting that helps teams act quickly. According to verified users, high-performing services in this category are often praised for helping with monitoring across multiple channels, simplifying outreach, and reducing manual tracking work. G2 reviewers mention positive experiences around customer support, clear dashboards, and time savings, especially for PR, communications, and brand teams. At the same time, review patterns show that even well-reviewed products can have tradeoffs like missed niche coverage, interface complexity, or pricing concerns. The strongest-reviewed services are typically those that pair broad monitoring value with workflows that are easy to adopt across teams. **Here are some of the top-rated products on G2:** - [Meltwater](https://www.g2.com/products/meltwater/reviews) – widely reviewed for media monitoring, social listening, analytics, and reporting in one system - [Muck Rack](https://www.g2.com/products/muck-rack/reviews) – highly reviewed for combining coverage tracking with journalist databases and pitching tools - [TVEyes](https://www.g2.com/products/tveyes/reviews) – strongly reviewed for broadcast monitoring, searchable transcripts, and clip sharing ### What is the best media monitoring solution for large companies? Based on G2 reviews, the best media monitoring solution for large companies is usually one that supports broad coverage, structured reporting, and collaboration across multiple teams or markets. According to verified users, larger organizations often need tools that can handle many searches at once, monitor multiple brands or regions, and provide dashboards or exports for leadership reporting. G2 reviewers mention value in platforms that centralize news, social, and sometimes broadcast monitoring while also supporting analytics and competitive tracking. Reviews also highlight that enterprise buyers pay close attention to support quality, customization, and scalability, since setup and ongoing refinement can become more complex at larger volumes. The strongest solutions are the ones reviewers say help global or multi-team organizations stay organized and proactive. **Here are some of the top-rated products on G2:** - [Meltwater](https://www.g2.com/products/meltwater/reviews) – well suited for large teams needing global monitoring, analytics, and broad cross-channel workflows - [Muck Rack](https://www.g2.com/products/muck-rack/reviews) – useful for enterprise PR teams managing outreach, coverage tracking, and large media databases - [TVEyes](https://www.g2.com/products/tveyes/reviews) – valuable for organizations that need large-scale broadcast monitoring and fast clip access ### What best-rated platform for social media monitoring? Based on G2 reviews, the best-rated platform for social media monitoring is typically the one reviewers trust for capturing conversations quickly and turning them into useful analysis. According to verified users, buyers look for social monitoring platforms that help track brand mentions, sentiment, competitor activity, and emerging trends without requiring heavy manual review. G2 reviewers mention that some products are especially valued for TikTok, visual or video-based listening, and broad social source coverage, while others are praised for combining social monitoring with news and reporting. Reviews also show that buyers care about filtering quality, because irrelevant mentions and manual tagging can slow teams down. Overall, strong-rated social monitoring platforms stand out for speed, useful dashboards, and clearer insight generation. **Here are some of the top-rated products on G2:** - [Meltwater](https://www.g2.com/products/meltwater/reviews) – frequently used for social listening, trend analysis, and reporting alongside broader media monitoring - [YouScan](https://www.g2.com/products/youscan/reviews) – often used for social listening across TikTok and other platforms with strong analysis and monitoring workflows - [Brandwatch Consumer Intelligence](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) – commonly used for large-scale social listening, trend tracking, and audience insight work ## G2 Grid® for Media Monitoring Software ![G2 Grid® for Media Monitoring Software plotting products by satisfaction and market presence](https://www.g2.com/categories/media-monitoring/grids.png?focus%5B%5D=2814&focus%5B%5D=20663&focus%5B%5D=39661&focus%5B%5D=30433&focus%5B%5D=3551&focus%5B%5D=1782&focus%5B%5D=2140&focus%5B%5D=53908) Highlighted products: Meltwater, Muck Rack, AlphaSense, TVEyes, Semrush, CisionOne, Brandwatch Consumer Intelligence, and YouScan. Underlying data: [Grid® JSON](https://www.g2.com/categories/media-monitoring/grids.json?focus%5B%5D=meltwater&focus%5B%5D=muck-rack&focus%5B%5D=alphasense&focus%5B%5D=tveyes&focus%5B%5D=semrush&focus%5B%5D=cisionone&focus%5B%5D=brandwatch-consumer-intelligence&focus%5B%5D=youscan) ## How Many Media Monitoring Software Products Does G2 Track? **Total Products under this Category:** 171 ### Category Stats (Jul 2026) - **Average Rating**: 4.48/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: eMedia Monitor (+4.41%) - Among all products in this category, eMedia Monitor recorded the largest rating increase compared to last month *Last updated: July 23, 2026* ## How Does G2 Rank Media Monitoring Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 17,700+ Authentic Reviews - 171+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. --- **Sponsored** ### Meltwater Meltwater empowers companies with a suite of solutions that spans media, social, and consumer intelligence. Since 2001, we’ve helped organizations harness the world’s data in real time to fuel smarter decisions, stronger performance and sustainable growth. By analyzing nearly 1 billion pieces of content each day and transforming them into vital insights, Meltwater unlocks the competitive edge needed to drive results. With 27,000 customers, 50 offices across six continents and 2,200 employees, Meltwater is the industry partner of choice for global brands making an impact. We activate the power of data so businesses can make smarter, faster decisions. With the most robust dataset across media, social, consumer trends – and now insights into how large language models (LLMs) shape brand visibility – we give companies a complete view of the conversations, behaviors, and signals influencing their markets. Our powerful AI turns this breadth of data into actionable insights, empowering teams across PR, communications and marketing to confidently drive strategy. -- Mira Studio (AI-Powered Media, Market, and Brand Intelligence Assistant) Key features - Natural language querying - Automated insights - Structured reports - Trend-spotting and explanations with suggested actions - Integrated throughout the full Meltwater Platform - Integrates with Copilot and Slack What is Mira Studio? Mira Studio is Meltwater’s conversational AI teammate for media, market, and brand intelligence. Mira Studio helps PR, comms, and marketing teams cut through complexity and reduce time spent on manual analysis, with prompt-driven reporting, briefing, simplified data exploration, and real-time answers. Who uses Mira Studio? Teams that need quick and shareable insights while reducing manual time spent digging through data. Mira Studio converts Meltwater data into summaries, visuals, and provides explanations through natural language interaction. Get to the why of what’s happening, not just the what. -- Media Intelligence for PR (Media Monitoring and Analysis Platform) Key capabilities - Monitor 6M different media sources - Unlimited search - Real-time alerts - Journalist identification - Competitive benchmarking - Unified, shareable reporting - Predictive analytics for mention forecasting - Brand-level sentiment What is Meltwater Media Intelligence? Meltwater’s media intelligence platform monitors and analyzes earned media coverage through tracking brand mentions and narratives across news, print, broadcast, podcasts, and social media. This enables faster response times to trends or feedback through real-time awareness of message penetration, emerging risks, and consumer sentiment. Who Uses Meltwater Media Intelligence? PR and comms teams use Meltwater Media Intelligence to strengthen PR strategies with accurate measurement of brand impact across media sources. With journalist outreach capabilities within a single platform, PR efforts are streamlined for better results. -- Social Listening and Analytics Key capabilities - Monitoring 200B+ social conversations - Analysis of 300M+ social profiles - Influencer identification - Shareable reporting across earned, owned, and paid social - Brand-level sentiment and predictive analytics for brand measurement and forecasting - AI agents for Boolean search creation and management - AI-powered insights summarize brand and topic narratives - Access to Meltwater API What is Meltwater Social Listening and Analytics? Meltwater social listening and analytics is an integrated platform providing monitoring and AI-powered analysis for billions of social conversations. Connect consumer insights to social strategy and marketing campaigns for a seamless approach to brand promotion, quicker crisis response, and powerful competitor insights without data caps. Who uses Meltwater Social Listening? Marketing and social teams in charge of consumer, competitor, and industry insights. -- Influencer Management (Klear – Influencer Relationship Management Platform) Key capabilities - Database of 30M+ global creator profiles - AI-driven influencer discovery and recommendations - Influencer vetting and brand safety analysis - AI-driven outreach and relationship management - Campaign management and creator collaboration tools - Performance benchmarking and ROI tracking - Competitive influencer intelligence What is our influencer management solution? Klear is Meltwater’s influencer discovery and influencer relationship management solution. Vet, manage, and measure influencers and campaigns at scale from within a single tool. AI-powered influencer recommendations improves targeting accuracy, providing better matches and influencing better ROI. Who uses our influencer management solution? Marketing, PR, and Influencer teams use Klear for implementing and scaling their influencer campaigns. Outreach, gifting, payment, analysis and reporting can all be managed through our platform. -- Enterprise and Professional Services Key capabilities - Analyst-led insights and reporting - Custom data configurations - Enterprise-grade support and delivery What is Meltwater Enterprise and Professional Services? Customized intelligence solutions and professional services from Meltwater experts supports large enterprises with advanced or bespoke requirements. This service provides complex data analysis and reporting that go beyond standard product workflows, and ensures fast and accurate delivery for high-stakes or large-scale intelligence needs. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=350&secure%5Bchosen_at%5D=2026-07-23T17%3A25%3A29Z&secure%5Bdisplayable_resource_id%5D=350&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=350&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=2814&secure%5Bresource_id%5D=350&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=llm_category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fmedia-monitoring&secure%5Btoken%5D=80b95d66031752f814a448fe079630019780322aaa322695701f07008b824962&secure%5Burl%5D=https%3A%2F%2Fwww.meltwater.com&secure%5Burl_type%5D=company_website) --- ## What Are the Top-Rated Media Monitoring Software Products in 2026? ### 1. [Nexis Newsdesk](https://www.g2.com/products/nexis-newsdesk/reviews) Take your media monitoring to the next level with Nexis Newsdesk: a media intelligence tool that offers the latest news and business content to help you uncover insights and drive business decisions. Newsdesk automatically identifies the most relevant data from every search, visualizing it as charts, graphs and word clouds that can be easily explored and exported. With Newsdesk, go beyond basic coverage reports, analyzing everything from coverage sentiment to trending topics to help you understand how your messages are working in the real world. Newsdesk will transform your media coverage reports into visually appealing media intelligence reports that help shape important business decisions, and automatically translates your searches into beautiful, easy-to-understand coverage analyses that are perfect for sharing earned media progress with your C-Suite. Our clients’ favorite Newsdesk features include: • The ability to conduct comprehensive media monitoring and social listening across a full range of media sources. • Leveraging hundreds of built-in analysis charts and data visualizations for drilling into search results to uncover trends and actionable insights in news and social data. • Sharing actionable insights with C-suite, shareholders, clients, and marketing and sales teams to enable data-driven decisions. • Simple integration of enriched, connected data into in-house applications, analytics engines and other AI ventures using flexible APIs. All reinforced by a dedicated customer success team committed to delivering the support needed to get maximum value from our solutions. **Average Rating:** 4.3/5.0 **Total Reviews:** 63 **How Do G2 Users Rate Nexis Newsdesk?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.3/10) - **Custom Feeds and Alerts:** 9.2/10 (Category avg: 8.6/10) - **Custom Reports:** 8.3/10 (Category avg: 8.5/10) - **Keyword Targeting:** 9.2/10 (Category avg: 8.6/10) **Who Is the Company Behind Nexis Newsdesk?** - **Seller:** [LexisNexis](https://www.g2.com/sellers/lexisnexis) - **Year Founded:** 1970 - **HQ Location:** New York - **Twitter:** @NexisSolutions (1,258 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/lexisnexis/ (9,695 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Intern - **Top Industries:** Broadcast Media, Media Production - **Company Size:** 39% Small-Business, 31% Mid-Market #### What Are Nexis Newsdesk's Pros and Cons? **Pros:** - Customization (1 reviews) - Ease of Use (1 reviews) - Simple (1 reviews) **Cons:** - Difficult Navigation (1 reviews) - Learning Curve (1 reviews) - Poor Customer Support (1 reviews) - Poor Response System (1 reviews) - Usability Issues (1 reviews) ### What Do G2 Reviewers Say About Nexis Newsdesk? *AI-generated summary from verified user reviews* **Pros:** - Users value the **customization capabilities** of Nexis Newsdesk, enabling them to create tailored queries effortlessly. - Users value the **ease of use** in Nexis Newsdesk for creating and modifying custom queries effortlessly. - Users appreciate the **flexibility in building custom queries** with Nexis Newsdesk, enhancing their research efficiency. **Cons:** - Users find the **difficult navigation** challenging for new users, often hiding important features and complicating the experience. - Users experience a **steep learning curve** with hidden features and challenging customer service access on Nexis Newsdesk. - Users find navigating **poor customer support** challenging, making it harder to resolve issues effectively. - Users find the **poor response system** frustrating, making it challenging to get timely assistance when needed. - Users find **usability issues** due to hidden features and challenges in reaching customer service, impacting their experience. #### What Are Recent G2 Reviews of Nexis Newsdesk? **"[One stop shop for all Market Intelligence needs](https://www.g2.com/survey_responses/nexis-newsdesk-review-5050842)"** **Rating:** 5.0/5.0 stars *— Verified User in Chemicals* [Read full review](https://www.g2.com/survey_responses/nexis-newsdesk-review-5050842) --- **"[In-Depth, Customizable Earned Media Research](https://www.g2.com/survey_responses/nexis-newsdesk-review-5205279)"** **Rating:** 5.0/5.0 stars *— Verified User in Marketing and Advertising* [Read full review](https://www.g2.com/survey_responses/nexis-newsdesk-review-5205279) --- #### What Are G2 Users Discussing About Nexis Newsdesk? - [What is the use of LexisNexis?](https://www.g2.com/discussions/what-is-the-use-of-lexisnexis) - [What type of media does LexisNexis cover?](https://www.g2.com/discussions/what-type-of-media-does-lexisnexis-cover) - [What information does LexisNexis provide?](https://www.g2.com/discussions/nexis-newsdesk-media-monitoring-what-information-does-lexisnexis-provide) - [What is LexisNexis Newsdesk?](https://www.g2.com/discussions/what-is-lexisnexis-newsdesk) ### 2. [»OBSERVER«](https://www.g2.com/products/observer/reviews) Observer is a leading provider of PR technology with operations in Vienna and Munich. Trusted by over 1,000 clients, Observer has established itself as a reliable partner in the media intelligence industry. With a commitment to innovation and excellence, we have built a reputation for delivering top-notch services to communications and PR professionals, particularly in the DACH region. We specialize in offering a comprehensive suite of services, including media monitoring with worldwide coverage of all media types—online, social media, printed press, radio, and television. These results are seamlessly integrated into a single, user-friendly platform, which also includes measurement, social listening, a media database, and a press release distribution tool. Our unique hybrid approach combines artificial and human intelligence to deliver the most effective solutions for data-driven communication. Observer is recognized for its excellence in the industry since 1896. Our specialization in integrating essential and time-consuming tasks, such as content distribution and success measurement, into one tool helps our clients save valuable time and resources. This dedication to quality and efficiency ensures that our clients can focus on crafting impactful communications and driving their PR strategies forward. **Average Rating:** 4.8/5.0 **Total Reviews:** 33 **How Do G2 Users Rate »OBSERVER«?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.3/10) - **Custom Feeds and Alerts:** 8.6/10 (Category avg: 8.6/10) - **Custom Reports:** 8.8/10 (Category avg: 8.5/10) - **Keyword Targeting:** 8.9/10 (Category avg: 8.6/10) **Who Is the Company Behind »OBSERVER«?** - **Seller:** [Observer](https://www.g2.com/sellers/observer) - **Company Website:** https://www.observer.info - **Year Founded:** 1896 - **HQ Location:** Vienna, AT - **LinkedIn® Page:** https://www.linkedin.com/company/3197317 (21 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Public Relations and Communications - **Company Size:** 42% Small-Business, 33% Mid-Market #### What Are »OBSERVER«'s Pros and Cons? **Pros:** - Ease of Use (4 reviews) - Helpful (3 reviews) - Accuracy (2 reviews) - Communication (2 reviews) - Coverage (2 reviews) **Cons:** - Clip Issues (2 reviews) - Inadequate Analytics (1 reviews) - Incomplete Media Coverage (1 reviews) - Limited Accessibility (1 reviews) - Time Consumption (1 reviews) ### What Do G2 Reviewers Say About »OBSERVER«? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of OBSERVER, highlighting its intuitive tools and accessible platform for seamless media monitoring. - Users praise the **outstanding customer service** and expertise of the Observer team, enhancing their overall experience. - Users value the **high accuracy** of OBSERVER's media monitoring, providing reliable data for informed decision-making. - Users love the **fast and efficient communication** capabilities of OBSERVER, enhancing their PR efforts seamlessly. - Users value the **extensive media coverage** of OBSERVER, appreciating its accurate insights and user-friendly tools. **Cons:** - Users find the **clip issues** frustrating, requiring multiple steps to access news content effectively. - Users note the lack of **integration options with other analytics platforms** , which limits workflow efficiency and data consolidation. - Users find the **incomplete media coverage** of OBSERVER limiting, as it only provides screenshots without links to full articles. - Users find the **limited accessibility** of OBSERVER cumbersome, requiring extra steps to view clippings effectively. - Users find the **time consumption** of accessing clippings tedious due to multiple clicks required for viewing. #### What Are Recent G2 Reviews of »OBSERVER«? **"[Guaranteed Current and Reliable](https://www.g2.com/survey_responses/observer-review-11883965)"** **Rating:** 5.0/5.0 stars *— Martina Z.* [Read full review](https://www.g2.com/survey_responses/observer-review-11883965) --- **"[Tailored Service, Invisible Efficiency Boost](https://www.g2.com/survey_responses/observer-review-11882569)"** **Rating:** 5.0/5.0 stars *— Antonia S.* [Read full review](https://www.g2.com/survey_responses/observer-review-11882569) --- ### 3. [Truescope](https://www.g2.com/products/truescope/reviews) Truescope is a sophisticated media monitoring and intelligence platform designed to assist PR professionals, corporations, and agencies in effectively tracking, analyzing, and responding to media coverage. In an era where timely and relevant information is vital, Truescope empowers users to stay informed and engaged with their audience, ensuring that they can navigate the complexities of the media landscape with confidence. This platform is particularly beneficial for PR agencies and organizations that require real-time insights without the constraints of traditional, long-term contracts. Truescope’s flexible, campaign-based pricing model allows users to tailor their media monitoring efforts to specific campaigns or projects, making it an ideal choice for those running short-term initiatives. The integration of modern, AI-driven tools further enhances the user experience, streamlining workflows and providing actionable insights that can be leveraged immediately. Truescope offers comprehensive media monitoring capabilities that span a wide array of sources. Users can access traditional media monitoring, tracking millions of articles and broadcasts across national, regional, and trade publications. Additionally, the platform excels in social media listening, enabling users to monitor conversations on popular platforms such as X (Twitter), Facebook, Instagram, TikTok, and LinkedIn. This breadth of coverage ensures that users can capture every mention of their brand, whether it appears in blogs, forums, or online news outlets. Key features of Truescope include custom reports and dashboards that allow users to measure PR campaign performance, track brand reputation, and analyze audience sentiment. These tailored dashboards are designed for easy sharing, facilitating collaboration among team members and stakeholders. Furthermore, Truescope provides live alerts, notifying users instantly when a crisis or opportunity arises, allowing for swift action in critical situations. The platform's AI-powered capabilities filter out irrelevant content, ensuring that users receive highly accurate and actionable intelligence, enabling them to focus on strategic decision-making rather than sifting through excessive noise. Overall, Truescope stands out in the media monitoring and PR analytics category by offering a modern, flexible solution that meets the evolving needs of its users. With its comprehensive coverage, real-time insights, and user-friendly features, Truescope equips PR professionals with the tools necessary to navigate the fast-paced media environment effectively. **Average Rating:** 4.7/5.0 **Total Reviews:** 77 **How Do G2 Users Rate Truescope?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.3/10) - **Custom Feeds and Alerts:** 8.8/10 (Category avg: 8.6/10) - **Custom Reports:** 7.9/10 (Category avg: 8.5/10) - **Keyword Targeting:** 8.6/10 (Category avg: 8.6/10) **Who Is the Company Behind Truescope?** - **Seller:** [Truescope](https://www.g2.com/sellers/truescope) - **Company Website:** https://www.truescope.com - **Year Founded:** 2019 - **HQ Location:** Sydney, AU - **Twitter:** @truescopehq (227 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/truescopehq/ (85 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Public Relations and Communications, Higher Education - **Company Size:** 48% Small-Business, 32% Mid-Market #### What Are Truescope's Pros and Cons? **Pros:** - Customer Support (7 reviews) - Helpful (6 reviews) - Features (4 reviews) - Client Service (3 reviews) - Intuitive (3 reviews) **Cons:** - Budget Constraints (2 reviews) - Expensive (2 reviews) - Irrelevant Content (2 reviews) - Search Functionality (1 reviews) ### What Do G2 Reviewers Say About Truescope? *AI-generated summary from verified user reviews* **Pros:** - Users value the **excellent customer support** from Truescope, enhancing their overall experience and satisfaction. - Users find the **helpful account managers** at Truescope knowledgeable and responsive, enhancing their overall experience and support. - Users value the **easy-to-navigate interface** and the proactive support from account managers at Truescope. - Users value the **responsive client service** of Truescope, which enhances their engagement and support in public relations. - Users find Truescope **intuitive** , with easy navigation and excellent support that enhances their overall experience. **Cons:** - Users find that **budget constraints** make Truescope a challenging investment despite the value it provides. - Users find Truescope **expensive** , stretching tight budgets, but see value in the quality it provides. - Users often face **irrelevant content** in searches, making it challenging to find truly relevant news. - Users find the **search functionality noisy** , making it challenging to filter through relevant news effectively. #### What Are Recent G2 Reviews of Truescope? **"[Exceptional Platform with an Outstanding Team](https://www.g2.com/survey_responses/truescope-review-12612479)"** **Rating:** 5.0/5.0 stars *— Verified User in Government Administration* [Read full review](https://www.g2.com/survey_responses/truescope-review-12612479) --- **"[Reliable Real-Time Monitoring with Excellent Support](https://www.g2.com/survey_responses/truescope-review-12885045)"** **Rating:** 5.0/5.0 stars *— Blake W.* [Read full review](https://www.g2.com/survey_responses/truescope-review-12885045) --- #### What Are G2 Users Discussing About Truescope? - [What is Truescope used for?](https://www.g2.com/discussions/what-is-truescope-used-for) - 1 comment ### 4. [Muck Rack for Journalists](https://www.g2.com/products/muck-rack-for-journalists/reviews) Muck Rack for Journalists is a comprehensive, free platform designed to empower journalists by providing tools to manage their online presence, monitor news, and connect with peers. It enables journalists to create and showcase portfolios, track their published work, and stay informed about industry trends and media movements. By offering a centralized hub for their professional activities, Muck Rack enhances journalists' ability to engage with their audience and streamline their workflow. Key Features and Functionality: - Portfolio Management: Automatically compile and organize published articles into a cohesive portfolio, allowing journalists to highlight their best work and customize profiles with coverage topics and contact preferences. - Real-Time Alerts: Receive instant notifications when stories are published or syndicated, and stay updated on articles by followed journalists or specific topics of interest. - Media Monitoring: Analyze trending stories and monitor news coverage to understand how topics are being reported and their impact on public discourse. - Job Updates: Access a tailored feed of job opportunities and media moves, with options for daily email digests to stay informed about career developments. - Research Tools: Explore a comprehensive media database to find expert sources, discover people and topics making news, and utilize partnerships like Source of Sources (SOS) to connect with sources efficiently. Primary Value and Solutions Provided: Muck Rack for Journalists addresses the challenges of managing an online presence, tracking published work, and staying informed in a rapidly evolving media landscape. By offering a suite of free tools, it simplifies portfolio creation, enhances visibility, and facilitates connections with editors, potential employers, and peers. The platform's real-time alerts and media monitoring capabilities ensure that journalists remain up-to-date with industry trends and news coverage, enabling them to respond promptly and effectively. Additionally, the research tools and job updates support career development and efficient sourcing, making Muck Rack an invaluable resource for journalists seeking to optimize their professional activities. **Average Rating:** 4.7/5.0 **Total Reviews:** 13 **How Do G2 Users Rate Muck Rack for Journalists?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.3/10) - **Custom Feeds and Alerts:** 10.0/10 (Category avg: 8.6/10) - **Custom Reports:** 10.0/10 (Category avg: 8.5/10) - **Keyword Targeting:** 9.2/10 (Category avg: 8.6/10) **Who Is the Company Behind Muck Rack for Journalists?** - **Seller:** [Muck Rack](https://www.g2.com/sellers/muck-rack) - **Year Founded:** 2009 - **HQ Location:** Miami, FL - **Twitter:** @muckrack (58,367 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/muckrack/ (437 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 62% Small-Business, 31% Mid-Market #### What Are Muck Rack for Journalists's Pros and Cons? **Pros:** - Ease of Use (1 reviews) ### What Do G2 Reviewers Say About Muck Rack for Journalists? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Muck Rack, enjoying its friendly interface and regular updates. #### What Are Recent G2 Reviews of Muck Rack for Journalists? **"[Excellent for Reaching Key Reporters](https://www.g2.com/survey_responses/muck-rack-for-journalists-review-7518018)"** **Rating:** 5.0/5.0 stars *— Verified User in Financial Services* [Read full review](https://www.g2.com/survey_responses/muck-rack-for-journalists-review-7518018) --- **"[the best monitor company for best results](https://www.g2.com/survey_responses/muck-rack-for-journalists-review-11686021)"** **Rating:** 5.0/5.0 stars *— Claudia G.* [Read full review](https://www.g2.com/survey_responses/muck-rack-for-journalists-review-11686021) --- #### What Are G2 Users Discussing About Muck Rack for Journalists? - [Who runs Muck Rack?](https://www.g2.com/discussions/who-runs-muck-rack) - [How do I create a Muck Rack profile?](https://www.g2.com/discussions/how-do-i-create-a-muck-rack-profile) - [Is Muck Rack good for journalists?](https://www.g2.com/discussions/is-muck-rack-good-for-journalists) - [What is Muck Rack used for?](https://www.g2.com/discussions/what-is-muck-rack-used-for) ### 5. [Signal AI](https://www.g2.com/products/signal-ai/reviews) In a sea of endless data, Signal AI delivers clarity for confident, informed decisions. Over 5 million articles are ingested into the Signal AI platform every day, across 226 markets in 75 languages to generate insights for decision making. • Empower Your PR Strategy - Elevate your communications, stay ahead of the media curve, and manage risks effectively. • Integrating AI-powered Intelligence Into Your Risk Workflow - Gain sharp, actionable intelligence to confidently assess risks and protect the resilience of your business. • Audit with Precision - Equip your audit strategies with comprehensive, reliable data ensuring that you never miss a beat. • Investing, Elevated - Cut through the noise and gain access to precise, timely information, optimizing your every move. • Sustainability Leadership with Precision - Match your brand's reputation with the evolving sustainability landscape, ensuring that your ESG activities align with real-world results. **Average Rating:** 4.3/5.0 **Total Reviews:** 188 **How Do G2 Users Rate Signal AI?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.3/10) - **Custom Feeds and Alerts:** 8.3/10 (Category avg: 8.6/10) - **Custom Reports:** 8.1/10 (Category avg: 8.5/10) - **Keyword Targeting:** 8.3/10 (Category avg: 8.6/10) **Who Is the Company Behind Signal AI?** - **Seller:** [Signal AI](https://www.g2.com/sellers/signal-ai) - **Company Website:** https://www.signal-ai.com/ - **Year Founded:** 2013 - **HQ Location:** London - **Twitter:** @SignalHQ (2,460 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3502852/ (237 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** PR Manager - **Top Industries:** Public Relations and Communications, Financial Services - **Company Size:** 39% Enterprise, 35% Mid-Market #### What Are Signal AI's Pros and Cons? **Pros:** - Ease of Use (30 reviews) - Helpful (25 reviews) - Customer Support (20 reviews) - Intuitive (19 reviews) - Coverage (17 reviews) **Cons:** - Search Functionality (13 reviews) - Data Inaccuracy (12 reviews) - Inaccurate Data (10 reviews) - Limited Coverage (10 reviews) - Not Intuitive (9 reviews) ### What Do G2 Reviewers Say About Signal AI? *AI-generated summary from verified user reviews* **Pros:** - Users find Signal AI to be very **user-friendly** , providing intuitive searches and clear visual insights effortlessly. - Users find **Signal AI extremely helpful** for its easy access to relevant news and insightful media coverage. - Users commend the **quick and helpful customer support** from Signal AI, enhancing their overall experience with the platform. - Users appreciate the **intuitive design** of Signal AI, making it easy to navigate and pull insightful reports. - Users value the **extensive coverage insights** provided by Signal AI, enhancing media monitoring and analysis efficiency. **Cons:** - Users find the **search functionality lacking** , especially with irrelevant alerts and limited filtering options across workspaces. - Users experience **data inaccuracy** with Signal AI, leading to the need for extensive reviews and adjustments to the content. - Users find that the **inaccurate data** can lead to misunderstandings and require workaround solutions for effective usage. - Users find that Signal AI has **limited coverage** , missing many publications, especially those behind paywalls. - Users find Signal AI **not intuitive** , often needing assistance to set up searches and utilize features effectively. #### What Are Recent G2 Reviews of Signal AI? **"[Exceptional Sentiment Analysis, Needs Longer Historical Data](https://www.g2.com/survey_responses/signal-ai-review-12749306)"** **Rating:** 4.5/5.0 stars *— Warren M.* [Read full review](https://www.g2.com/survey_responses/signal-ai-review-12749306) --- **"[Effortless Monitoring, Exceptional Support](https://www.g2.com/survey_responses/signal-ai-review-9845177)"** **Rating:** 5.0/5.0 stars *— SooHyung G.* [Read full review](https://www.g2.com/survey_responses/signal-ai-review-9845177) --- #### What Are G2 Users Discussing About Signal AI? - [What is Signal AI used for?](https://www.g2.com/discussions/what-is-signal-ai-used-for) ### 6. [Propel](https://www.g2.com/products/propel-2022-11-17/reviews) Propel PRM is reimagining earned media with its Public Relations Management technology. The PRM platform enables marketing and communication professionals to discover the right media to pitch their stories to, manage media relationships and campaigns, monitor coverage and share of voice of their brand, and easily measure business impact from earned media efforts. Propel has over 150 customers, including Real Chemistry, Textron, Insurify, and other leading brands and agencies. Launched in 2019, Propel is headquartered in Tel Aviv and has teams based in New York, London and Miami. Propel has raised $6 million in venture funding to date and is the fastest-growing PR technology in the world. For more information, visit www.propelmypr.com. **Average Rating:** 4.4/5.0 **Total Reviews:** 39 **How Do G2 Users Rate Propel?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.3/10) - **Custom Feeds and Alerts:** 7.3/10 (Category avg: 8.6/10) - **Custom Reports:** 8.6/10 (Category avg: 8.5/10) - **Keyword Targeting:** 7.3/10 (Category avg: 8.6/10) **Who Is the Company Behind Propel?** - **Seller:** [Propel](https://www.g2.com/sellers/propel-91e07c46-eb34-4678-8432-11d871fb7572) - **Year Founded:** 2017 - **HQ Location:** Tel Aviv, Gush Dan - **Twitter:** @PropelPRM (751 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/propel-crm/ (33 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Public Relations and Communications - **Company Size:** 79% Small-Business, 18% Mid-Market #### What Are Propel's Pros and Cons? **Pros:** - Customer Support (2 reviews) - Customization (2 reviews) - Ease of Use (2 reviews) - Features (2 reviews) - Helpful (2 reviews) **Cons:** - Customization Issues (1 reviews) - Difficult Navigation (1 reviews) - Export Issues (1 reviews) - Filtering Issues (1 reviews) - Improvement Needed (1 reviews) ### What Do G2 Reviewers Say About Propel? *AI-generated summary from verified user reviews* **Pros:** - Users value the **responsive and helpful customer support** of Propel, enhancing their overall experience with the tool. - Users love the **customization** options in Propel, praising its intuitive interface and personalized features that enhance PR efforts. - Users commend Propel for its **ease of use** , highlighting a simple setup and intuitive interface that enhance their PR efforts. - Users love Propel for its **intuitive interface and robust features** , making PR management efficient and effective. - Users appreciate Propel for its **intuitive interface and helpful AI features** , making PR tasks simple and efficient. **Cons:** - Users desire more **customization options** for the monitoring dashboard to enhance its functionality and usability. - Users find the **difficult navigation** in Propel's UI to be clumsy, impacting their overall experience. - Users desire more **export options** in Propel, believing that additional features would greatly enhance the monitoring dashboard. - Users desire more **customization options** for the monitoring dashboard to enhance user experience and functionality. - Users feel there is a lack of **enterprise features** and that the UI can sometimes be clumsy. #### What Are Recent G2 Reviews of Propel? **"[Value for money!](https://www.g2.com/survey_responses/propel-review-11227338)"** **Rating:** 4.5/5.0 stars *— Jake J.* [Read full review](https://www.g2.com/survey_responses/propel-review-11227338) --- **"[Would recommend for AI features, strong media database and fast customer support](https://www.g2.com/survey_responses/propel-review-11036527)"** **Rating:** 5.0/5.0 stars *— Karthik A.* [Read full review](https://www.g2.com/survey_responses/propel-review-11036527) --- #### What Are G2 Users Discussing About Propel? - [What is SAP PLM?](https://www.g2.com/discussions/propel-what-is-sap-plm-acef49d7-17cd-4b47-bde0-7ff97af82f6b) - [What is SAP PLM?](https://www.g2.com/discussions/propel-what-is-sap-plm-fc778302-a8c9-4e53-bb11-ced6905317dc) - [What is SAP PLM?](https://www.g2.com/discussions/propel-what-is-sap-plm) - [What is SAP PLM?](https://www.g2.com/discussions/what-is-sap-plm) - [How much does propel PLM cost?](https://www.g2.com/discussions/propel-how-much-does-propel-plm-cost) ### 7. [Critical Mention](https://www.g2.com/products/critical-mention/reviews) The fastest, most reliable all-in-one PR and earned media platform featuring global media monitoring, a media contact database and robust analytics. Search results are easily analyzed, turned into actionable data and shared using Critical Mention's comprehensive Earned Media Suite. 24/7/365 customer support included with every subscription. **Average Rating:** 4.3/5.0 **Total Reviews:** 218 **How Do G2 Users Rate Critical Mention?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.3/10) - **Custom Feeds and Alerts:** 9.0/10 (Category avg: 8.6/10) - **Custom Reports:** 9.3/10 (Category avg: 8.5/10) - **Keyword Targeting:** 8.8/10 (Category avg: 8.6/10) **Who Is the Company Behind Critical Mention?** - **Seller:** [Onclusive](https://www.g2.com/sellers/onclusive-2026-07-17) - **Year Founded:** 2002 - **HQ Location:** London, GB - **Twitter:** @Onclusive (3,683 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/onclusive/ (1,089 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Account Executive, Assistant Account Executive - **Top Industries:** Public Relations and Communications, Marketing and Advertising - **Company Size:** 48% Small-Business, 28% Mid-Market #### What Are Critical Mention's Pros and Cons? **Pros:** - Features (2 reviews) - Client Satisfaction (1 reviews) - Client Service (1 reviews) - Contact Information (1 reviews) - Coverage (1 reviews) **Cons:** - Limited Search Functionality (1 reviews) - Navigation Difficulty (1 reviews) - Search Functionality (1 reviews) - Search Issues (1 reviews) ### What Do G2 Reviewers Say About Critical Mention? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **inclusive features** of Critical Mention, enhancing media monitoring and communication efforts seamlessly. - Users admire the **fantastic client support** of Critical Mention, enhancing user experience with excellent media relations tools. - Users value the **fantastic account representation** of Critical Mention, enhancing their media relations experience significantly. - Users value the **easy access to journalist contact information** with Critical Mention, enhancing their media outreach capabilities. - Users value the **extensive media coverage** provided by Critical Mention, enhancing their communication strategies effectively. **Cons:** - Users find the **limited search functionality** in Critical Mention challenging, complicating their ability to find information effectively. - Users find the **navigation difficulty** frustrating, particularly with the challenging search function and criteria selection. - Users find the **search functionality challenging** to navigate, wishing for a more intuitive user experience. - Users find the **search function challenging** , often struggling to optimize their search criteria effectively. #### What Are Recent G2 Reviews of Critical Mention? **"[Affordable, Detailed Global Press Monitoring with CM; Social Media Analytics A Bit Lacking](https://www.g2.com/survey_responses/critical-mention-review-12716148)"** **Rating:** 4.0/5.0 stars *— Alphonse T.* [Read full review](https://www.g2.com/survey_responses/critical-mention-review-12716148) --- **"[Critical Mention does a good job monitoring outlets and creating comprehensive reports for clients.](https://www.g2.com/survey_responses/critical-mention-review-11462548)"** **Rating:** 4.0/5.0 stars *— Kwyn J.* [Read full review](https://www.g2.com/survey_responses/critical-mention-review-11462548) --- #### What Are G2 Users Discussing About Critical Mention? - [What is Critical Mention used for?](https://www.g2.com/discussions/what-is-critical-mention-used-for) ### 8. [Feedly News Reader](https://www.g2.com/products/feedly-news-reader/reviews) Feedly is a content aggregator and RSS reader for busy professionals and curious minds. It includes Leo, an AI research assistant that can help you track topics you care about across the web, including news sites, blogs, Twitter, Reddit, and newsletters. Leo can find, prioritize, and summarize articles for you, so you can spend more time learning and less time searching. **Average Rating:** 4.3/5.0 **Total Reviews:** 83 **How Do G2 Users Rate Feedly News Reader?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.3/10) - **Custom Feeds and Alerts:** 9.3/10 (Category avg: 8.6/10) - **Custom Reports:** 8.3/10 (Category avg: 8.5/10) - **Keyword Targeting:** 7.7/10 (Category avg: 8.6/10) **Who Is the Company Behind Feedly News Reader?** - **Seller:** [Feedly](https://www.g2.com/sellers/feedly-feeb2439-e05f-4dd9-9f24-97b3a4f4ef54) - **HQ Location:** Redwood City - **Twitter:** @feedly (103,683 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1361916/ (70 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Marketing and Advertising - **Company Size:** 58% Small-Business, 30% Mid-Market #### What Are Feedly News Reader's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - Content Management (1 reviews) - Ease of Access (1 reviews) - Search Functionality (1 reviews) - Simple (1 reviews) **Cons:** - Content Issues (2 reviews) - Clip Issues (1 reviews) - Expensive (1 reviews) - Irrelevant Content (1 reviews) - Technical Issues (1 reviews) ### What Do G2 Reviewers Say About Feedly News Reader? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of Feedly News Reader, appreciating quick access to news across all devices. - Users appreciate the **content management** of Feedly, seamlessly aggregating blogs and news from multiple sources daily. - Users appreciate the **ease of access** with Feedly News Reader, enjoying seamless use across devices and quick news updates. - Users appreciate the **easy search functionality** of Feedly News Reader, enhancing their news review experience across devices. - Users value Feedly News Reader for its **easy-to-use interface** across devices, facilitating quick news updates and archives. **Cons:** - Users experience **content issues** with Feedly, as it often fails to capture relevant stories from certain sites. - Users find the **automatic feed builder unreliable** , as it fails to work with certain site structures effectively. - Users feel that the pricing is **excessively high** given the limited access to features on the basic plan. - Users often face challenges with **irrelevant content** , making it difficult to find valuable news in Feedly. - Users find that the **automatic feed builder for non-RSS sites** often fails to catch certain feeds, complicating use. #### What Are Recent G2 Reviews of Feedly News Reader? **"[Easy, Fast Way to Stay Updated with News from Many Sources](https://www.g2.com/survey_responses/feedly-news-reader-review-12501904)"** **Rating:** 4.5/5.0 stars *— Angelos C.* [Read full review](https://www.g2.com/survey_responses/feedly-news-reader-review-12501904) --- **"[Concentrated, Custom News Feeds from Authentic Sources](https://www.g2.com/survey_responses/feedly-news-reader-review-12955497)"** **Rating:** 4.5/5.0 stars *— Konjengbam M.* [Read full review](https://www.g2.com/survey_responses/feedly-news-reader-review-12955497) --- #### What Are G2 Users Discussing About Feedly News Reader? - [How good is Feedly?](https://www.g2.com/discussions/how-good-is-feedly) - [What is Feedly and why is it useful?](https://www.g2.com/discussions/feedly-what-is-feedly-and-why-is-it-useful) - [What is the benefit of Feedly?](https://www.g2.com/discussions/what-is-the-benefit-of-feedly) - [What are the features of Feedly?](https://www.g2.com/discussions/what-are-the-features-of-feedly) ### 9. [Determ](https://www.g2.com/products/determ/reviews) Determ, previously known as Mediatoolkit, is an AI-powered online media monitoring platform designed to help you make smarter business decisions with real-time insights into consumer behavior, competitor strategies, and market trends. Track keywords, phrases, or brand names across 100+ million online sources, in any language or location, and identify the mentions that matter most. With Determ, you can view, filter, and analyze all your media mentions in a single feed. Save time with Synthia, Determ’s AI assistant, which instantly summarizes any monitored topic and provides actionable recommendations, helping you respond faster and smarter. Stay informed with real-time notifications when your brand, campaigns, or competitors are mentioned online. Correlate media coverage with public sentiment, demographics, and brand reputation, and create easy-to-understand reports that engage your team and stakeholders. With Determ, you gain clear visibility into your media landscape, empowering you to act on key insights and boost your brand’s visibility and performance. The Internet is constantly talking about your brand. Determ makes it easy to listen, analyze, and act. **Average Rating:** 4.7/5.0 **Total Reviews:** 42 **How Do G2 Users Rate Determ?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.3/10) - **Custom Feeds and Alerts:** 10.0/10 (Category avg: 8.6/10) - **Custom Reports:** 10.0/10 (Category avg: 8.5/10) - **Keyword Targeting:** 10.0/10 (Category avg: 8.6/10) **Who Is the Company Behind Determ?** - **Seller:** [Determ](https://www.g2.com/sellers/determ) - **Year Founded:** 2016 - **HQ Location:** Zagreb, Croatia - **Twitter:** @wearedeterm (2,409 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3656842/ (34 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Public Relations and Communications, Marketing and Advertising - **Company Size:** 51% Small-Business, 30% Mid-Market #### What Are Determ's Pros and Cons? **Pros:** - Communication (1 reviews) - Customer Support (1 reviews) - Dashboard Usability (1 reviews) - Ease of Use (1 reviews) - Easy Integrations (1 reviews) **Cons:** - Keyword Limitations (1 reviews) - Lacking Features (1 reviews) - Limited Social Media Integration (1 reviews) - Mentions Management (1 reviews) ### What Do G2 Reviewers Say About Determ? *AI-generated summary from verified user reviews* **Pros:** - Users love the **clear communication** from Determ’s support team, enhancing their overall experience and satisfaction. - Users appreciate the **exceptional customer support** of Determ, feeling prioritized and supported even for minor issues. - Users appreciate the **intuitive dashboard usability** of Determ, finding it easy to navigate and implement seamlessly. - Users praise the **ease of use** of Determ, swiftly integrating into workflows without complicated setups or tutorials. - Users value the **easy integrations** of Determ, seamlessly connecting with existing tools in just a few clicks. **Cons:** - Users note that the tool has **keyword limitations** , occasionally missing niche mentions during specific searches. - Users find **lacking features** in Determ, particularly missing niche mentions and limited integrations with other platforms. - Users feel the **limited social media integration** hampers broader functionality and adaptability with other platforms. - Users find that **mentions management can miss niche mentions** , requiring fine-tuning of searches for better results. #### What Are Recent G2 Reviews of Determ? **"[Great platform](https://www.g2.com/survey_responses/determ-review-7435657)"** **Rating:** 5.0/5.0 stars *— Edwin C.* [Read full review](https://www.g2.com/survey_responses/determ-review-7435657) --- **"[Comprehensive and User-Friendly Social Media Listening Tool](https://www.g2.com/survey_responses/determ-review-10450380)"** **Rating:** 5.0/5.0 stars *— Verified User in Telecommunications* [Read full review](https://www.g2.com/survey_responses/determ-review-10450380) --- #### What Are G2 Users Discussing About Determ? - [What is in a media toolkit?](https://www.g2.com/discussions/what-is-in-a-media-toolkit) - [How Mediatoolkit works?](https://www.g2.com/discussions/how-mediatoolkit-works) - [Is Mediatoolkit free?](https://www.g2.com/discussions/is-mediatoolkit-free) ### 10. [Repsense](https://www.g2.com/products/repsense/reviews) Repsense is an AI-powered media monitoring and intelligence platform that helps organizations track narratives, analyze public sentiment, and monitor global media in real time. Built for enterprise and government teams, Repsense transforms large-scale data into actionable insights. The platform uses AI and advanced analytics to monitor news, social media, and online sources. Key features include real-time alerts, narrative and sentiment analysis, reputation tracking, and risk detection. Repsense enables organizations to understand how narratives evolve, identify emerging threats, and make informed decisions faster. It helps communications, public affairs, and intelligence teams manage reputation, detect misinformation, and stay ahead of rapidly changing information environments. **Average Rating:** 4.9/5.0 **Total Reviews:** 10 **Who Is the Company Behind Repsense?** - **Seller:** [Repsense](https://www.g2.com/sellers/repsense) - **Year Founded:** 2021 - **HQ Location:** Vilnius, LT - **Twitter:** @Repsense_ - **LinkedIn® Page:** https://www.linkedin.com/company/repsense/ (24 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 55% Small-Business, 36% Mid-Market #### What Are Recent G2 Reviews of Repsense? **"[Early Narrative Detection with TV, Online, and Social in One Place](https://www.g2.com/survey_responses/repsense-review-13032971)"** **Rating:** 5.0/5.0 stars *— Lukas A.* [Read full review](https://www.g2.com/survey_responses/repsense-review-13032971) --- **"[Repsense Helps Us Catch Unseen Online Mentions About Our School](https://www.g2.com/survey_responses/repsense-review-13036063)"** **Rating:** 5.0/5.0 stars *— Tomas D.* [Read full review](https://www.g2.com/survey_responses/repsense-review-13036063) --- ### 11. [Quid](https://www.g2.com/products/quid-2023-10-05/reviews) Quid is an AI-powered consumer and market intelligence engine that helps teams move faster from questions to answers—and from insight to impact. We don’t just give you dashboards or data dumps. We deliver decision-ready insights, customized to your business goals and ready to act on. Whether you're trying to spot the next trend, understand what’s driving customer behavior, or outmaneuver a competitor, Quid connects the dots across millions of data points—from search and social to media and review content. Our custom AI models help you detect patterns, prioritize what matters, and take the right actions before the market moves. **Average Rating:** 4.3/5.0 **Total Reviews:** 299 **How Do G2 Users Rate Quid?** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.3/10) - **Custom Feeds and Alerts:** 8.0/10 (Category avg: 8.6/10) - **Custom Reports:** 8.4/10 (Category avg: 8.5/10) - **Keyword Targeting:** 8.6/10 (Category avg: 8.6/10) **Who Is the Company Behind Quid?** - **Seller:** [Quid](https://www.g2.com/sellers/quid-9c099a09-0d38-4b46-9998-9af905581008) - **Year Founded:** 2004 - **HQ Location:** 1111 6th Ave., STE 550 PMB: 164175 San Diego, CA 92101 - **LinkedIn® Page:** https://www.linkedin.com/company/57753/ (265 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Social Media Manager, Strategist - **Top Industries:** Marketing and Advertising, Market Research - **Company Size:** 46% Mid-Market, 31% Enterprise #### What Are Quid's Pros and Cons? **Pros:** - Analytics (5 reviews) - User Interface (4 reviews) - Insights (3 reviews) - Intuitive (3 reviews) - Trend Analysis (3 reviews) **Cons:** - Expensive (3 reviews) - Learning Curve (2 reviews) - Pricing Issues (2 reviews) - Budget Constraints (1 reviews) - Cost (1 reviews) ### What Do G2 Reviewers Say About Quid? *AI-generated summary from verified user reviews* **Pros:** - Users value the **powerful analytics** of Quid, enabling efficient report tracking and insightful data visualizations. - Users appreciate the **user-friendly interface** of Quid, finding it simple and effective for their analysis needs. - Users value the **insightful visualizations** of Quid, enhancing analysis and streamlining decision-making processes significantly. - Users highlight the **intuitive interface** of Quid, praising its simplicity and effectiveness for data analysis. - Users appreciate the **trend analysis capabilities** of Quid, enabling quick insights and informed decision-making from complex data. **Cons:** - Users find Quid's pricing model **expensive** , posing challenges for smaller educational institutions and increasing the learning curve. - Users face a **steep learning curve** with Quid, necessitating robust training and preparation for effective use. - Users find Quid's **pricing model challenging** , particularly for smaller educational institutions seeking affordable solutions. - Users face **budget constraints** due to high costs, making initial adoption challenging and limiting usability. - Users face a **high cost** of Quid, which can be a barrier during the initial learning phase. #### What Are Recent G2 Reviews of Quid? **"[Measurement That Works](https://www.g2.com/survey_responses/quid-review-11325088)"** **Rating:** 4.5/5.0 stars *— Lorayne R.* [Read full review](https://www.g2.com/survey_responses/quid-review-11325088) --- **"[This Will Change How We Visualize and See Data](https://www.g2.com/survey_responses/quid-review-10677005)"** **Rating:** 5.0/5.0 stars *— Shubham K.* [Read full review](https://www.g2.com/survey_responses/quid-review-10677005) --- #### What Are G2 Users Discussing About Quid? - [What is NetBase Quid used for?](https://www.g2.com/discussions/what-is-netbase-quid-used-for) ### 12. [Locobuzz](https://www.g2.com/products/locobuzz/reviews) Locobuzz is an AI-powered customer experience platform that helps brands manage their digital presence and customer interactions across multiple channels. It enables businesses to monitor social media, news, and online conversations in real time, respond to customer queries through a unified dashboard, and analyze sentiment and trends using advanced analytics. The platform also supports content publishing, workflow automation, and AI-driven response suggestions. By centralizing engagement, insights, and support, Locobuzz helps organizations improve response efficiency, strengthen brand reputation, and make data-driven decisions to enhance overall customer satisfaction and business performance. **Average Rating:** 4.3/5.0 **Total Reviews:** 120 **How Do G2 Users Rate Locobuzz?** - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.3/10) - **Custom Feeds and Alerts:** 7.9/10 (Category avg: 8.6/10) - **Custom Reports:** 7.7/10 (Category avg: 8.5/10) - **Keyword Targeting:** 7.9/10 (Category avg: 8.6/10) **Who Is the Company Behind Locobuzz?** - **Seller:** [Locobuzz Solutions Pvt Ltd](https://www.g2.com/sellers/locobuzz-solutions-pvt-ltd) - **Year Founded:** 2015 - **HQ Location:** Mumbai, IN - **Twitter:** @Locobuzz_India (67 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/locobuzz/ (297 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Marketing and Advertising, Financial Services - **Company Size:** 38% Small-Business, 37% Mid-Market #### What Are Locobuzz's Pros and Cons? **Pros:** - Ease of Use (22 reviews) - Helpful (21 reviews) - Features (18 reviews) - Efficiency (13 reviews) - Customer Support (12 reviews) **Cons:** - Slow Loading (7 reviews) - Improvement Needed (5 reviews) - Limited Features (5 reviews) - Login Issues (5 reviews) - Performance Issues (5 reviews) ### What Do G2 Reviewers Say About Locobuzz? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Locobuzz, aided by its intuitive CRM and supportive team. - Users commend Locobuzz for its **helpful features** , enhancing user experience with quick insights and excellent support. - Users commend Locobuzz for its **powerful AI-enabled features** that enhance social media listening and reporting capabilities. - Users appreciate the **efficiency** of Locobuzz, praising its user-friendly interface and seamless workflow automation for complex tasks. - Users commend Locobuzz for its **excellent customer support** , featuring responsive teams and effective training that enhance user experience. **Cons:** - Users express frustration with the **slow loading** times of Locobuzz, leading to performance issues during use. - Users feel that **improvement is needed** in dashboard customization and AI features to enhance overall performance. - Users find the **limited features** of Locobuzz lacking depth, affecting usability and overall experience. - Users often face **login issues** and auto logouts, which can lead to frustration and delays in their workflow. - Users report **performance issues** including lag and slow portal response times, affecting their overall experience. #### What Are Recent G2 Reviews of Locobuzz? **"[Streamlined Customer Service Experience Efficient, and Reliable](https://www.g2.com/survey_responses/locobuzz-review-13048369)"** **Rating:** 5.0/5.0 stars *— Aaysha Aasmin K.* [Read full review](https://www.g2.com/survey_responses/locobuzz-review-13048369) --- **"[Effortless Feedback Management & Superior Support](https://www.g2.com/survey_responses/locobuzz-review-12917162)"** **Rating:** 4.0/5.0 stars *— Parvati P.* [Read full review](https://www.g2.com/survey_responses/locobuzz-review-12917162) --- #### What Are G2 Users Discussing About Locobuzz? - [What is Locobuzz used for?](https://www.g2.com/discussions/what-is-locobuzz-used-for) - 1 comment ### 13. [Brand Analytics](https://www.g2.com/products/brand-analytics/reviews) Brand Analytics is a Social Media Monitoring and Analysis System. - Data acquisition from all sources, namely social networking sites, video hostings, map services, public channels and messenger chats, review websites, forums, blogs, marketplaces, online media, newspapers, magazines and federal channels. - All types of messages and data: message text, recognized picture texts, video transcripts, check-ins, stories. - High number of metrics and message attributes, coupled with configurable data-segmentation system, makes it possible to solve a widest range of problems, from reputation control and real-time marketing to in-depth research. - Automatic recognition of mentions sentiment with 85-90% accuracy. Machine-learning algorithms categorize messages, identify media-space trends, aggression, recognize texts in images, etc. - Configurable alert messages via mobile app, Telegram or email. - High level of automation for quick analytics: automated tagging, trend detection, personalized reports, filtration of various kinds of spam and irrelevant messages. - Simple and user-friendly interface makes preparing most complex analytic reports possible in minimal time - Monitoring mentions by geo-tags and check-ins Sources - Social networking sites: VK.com,OK.ru, Instagram,Facebook, Twitter, YouTube, etc. - Blogs, forums, review websites - Telegram channels and public chats - Mass media - 40K sources **Average Rating:** 4.9/5.0 **Total Reviews:** 28 **How Do G2 Users Rate Brand Analytics?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.3/10) - **Custom Feeds and Alerts:** 9.3/10 (Category avg: 8.6/10) - **Custom Reports:** 9.4/10 (Category avg: 8.5/10) - **Keyword Targeting:** 9.3/10 (Category avg: 8.6/10) **Who Is the Company Behind Brand Analytics?** - **Seller:** [PalitrumLab](https://www.g2.com/sellers/palitrumlab) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Marketing and Advertising - **Company Size:** 36% Small-Business, 32% Enterprise #### What Are Recent G2 Reviews of Brand Analytics? **"[Social media and mass media monitoring in one place](https://www.g2.com/survey_responses/brand-analytics-review-5342510)"** **Rating:** 5.0/5.0 stars *— Tunik K.* [Read full review](https://www.g2.com/survey_responses/brand-analytics-review-5342510) --- **"[Brand Analytics is the best solution for social media listening](https://www.g2.com/survey_responses/brand-analytics-review-5350195)"** **Rating:** 5.0/5.0 stars *— Vladislav L.* [Read full review](https://www.g2.com/survey_responses/brand-analytics-review-5350195) --- #### What Are G2 Users Discussing About Brand Analytics? - [What is Brand Analytics used for?](https://www.g2.com/discussions/what-is-brand-analytics-used-for) - [How do I use Amazon brand analytics?](https://www.g2.com/discussions/how-do-i-use-amazon-brand-analytics) - [What is marketing analytics software used for?](https://www.g2.com/discussions/brand-analytics-what-is-marketing-analytics-software-used-for) - [What is the best social media analytics tool?](https://www.g2.com/discussions/what-is-the-best-social-media-analytics-tool) - [What is Amazon brand analytics?](https://www.g2.com/discussions/what-is-amazon-brand-analytics) ### 14. [SentiOne](https://www.g2.com/products/sentione/reviews) SentiOne is an AI Customer Service Automation Platform. The tool monitors the internet (social media, portals, forums, and blogs) globally using proprietary algorithms, collects public mentions, and automatically analyses them for consumer insights. The integrated interaction module allows customer service teams to manage online conversations on multiple channels and respond directly from one platform. **Average Rating:** 4.6/5.0 **Total Reviews:** 34 **How Do G2 Users Rate SentiOne?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.3/10) - **Custom Feeds and Alerts:** 10.0/10 (Category avg: 8.6/10) - **Custom Reports:** 8.3/10 (Category avg: 8.5/10) - **Keyword Targeting:** 8.3/10 (Category avg: 8.6/10) **Who Is the Company Behind SentiOne?** - **Seller:** [SentiOne](https://www.g2.com/sellers/sentione) - **Year Founded:** 2011 - **HQ Location:** Gdansk, Pomorskie - **Twitter:** @SentiOne_com (438 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2320009/ (65 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Marketing and Advertising, Internet - **Company Size:** 59% Small-Business, 24% Mid-Market #### What Are SentiOne's Pros and Cons? **Pros:** - AI Assistant (1 reviews) - AI Integration (1 reviews) - Artificial Intelligence (1 reviews) - Automation (1 reviews) - Features (1 reviews) **Cons:** - Data Analytics Issues (1 reviews) - Inadequate Reporting (1 reviews) - Insufficient Information (1 reviews) - Missing Features (1 reviews) - Poor Management (1 reviews) ### What Do G2 Reviewers Say About SentiOne? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **game-changing AI features** in SentiOne, enhancing their experience with useful new functions. - Users find the **AI integration** in SentiOne to be a transformative enhancement, adding significant value to the experience. - Users find the **new AI capabilities** of SentiOne to be a true game changer in enhancing their experience. - Users love the **automation features** of SentiOne, finding them to be game-changing and highly beneficial. - Users love the **innovative new features** of SentiOne, especially the AI and engaging visual additions. **Cons:** - Users face challenges with **permissions issues** in SentiOne, complicating management and service discontinuation. - Users face challenges with **inadequate reporting** , often struggling due to insufficient permissions and admin access issues. - Users face **insufficient information** challenges when managing SentiOne, leading to difficulties during service discontinuation. - Users experience challenges with **missing features** related to permission management, complicating operations and service discontinuation. - Users report **poor management** with SentiOne, especially regarding permissions and service discontinuation challenges. #### What Are Recent G2 Reviews of SentiOne? **"[Very useful app](https://www.g2.com/survey_responses/sentione-review-473990)"** **Rating:** 5.0/5.0 stars *— Monika C.* [Read full review](https://www.g2.com/survey_responses/sentione-review-473990) --- **"[Broad Data Coverage with Responsive, Flexible Support](https://www.g2.com/survey_responses/sentione-review-12510352)"** **Rating:** 4.0/5.0 stars *— Verified User in Market Research* [Read full review](https://www.g2.com/survey_responses/sentione-review-12510352) --- #### What Are G2 Users Discussing About SentiOne? - [What is SentiOne used for?](https://www.g2.com/discussions/what-is-sentione-used-for) - 1 comment ### 15. [eMedia Monitor](https://www.g2.com/products/emedia-monitor/reviews) eMM provides Media Intelligence based on monitoring the media in more than 90 countries worldwide featuring the industry’s widest broadcast channel coverage including sources like TV and radio, complemented by a comprehensive line-up of websites, podcasts, social TV and web TV. A user-friendly platform unifies and visualizes data in reports and allows users to drill down and review media or connect to their internal business intelligence system. For more than 15 years, renowned international companies and institutions have relied on our solutions which have proven to deliver: - In-depth analyses of events of international significance - Day-to-day briefings for decision makers and politicians - Analyses and insights across multiple languages and multiple countries for policy makers - Media Analyses of competitors - Crisis Management - Insights for Media Agencies - Media Intelligence data integrated into internal Business Intelligence solutions of large enterprises **Average Rating:** 4.5/5.0 **Total Reviews:** 22 **How Do G2 Users Rate eMedia Monitor?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.3/10) - **Custom Feeds and Alerts:** 10.0/10 (Category avg: 8.6/10) - **Custom Reports:** 10.0/10 (Category avg: 8.5/10) - **Keyword Targeting:** 10.0/10 (Category avg: 8.6/10) **Who Is the Company Behind eMedia Monitor?** - **Seller:** [emedia monitor](https://www.g2.com/sellers/emedia-monitor) - **Year Founded:** 2007 - **HQ Location:** Vienna, Austria - **Twitter:** @EmediaMonitor (71 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/emedia-monitor/ (14 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Public Relations and Communications - **Company Size:** 54% Small-Business, 29% Mid-Market #### What Are eMedia Monitor's Pros and Cons? **Pros:** - Customer Support (1 reviews) - Data Accuracy (1 reviews) - Ease of Use (1 reviews) - Easy Setup (1 reviews) - Integrations (1 reviews) ### What Do G2 Reviewers Say About eMedia Monitor? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **excellent customer support** of eMedia Monitor, enhancing their overall experience with the platform. - Users praise the **high data accuracy** of eMedia Monitor, appreciating its reliable and smooth performance across various languages. - Users find eMedia Monitor's **ease of use** beneficial for clipping and sharing broadcast news segments efficiently. - Users find the **easy setup** of eMedia Monitor highly convenient, enhancing their overall experience and efficiency. - Users value the **seamless API integration** of eMedia Monitor, enhancing reliability and overall efficiency. #### What Are Recent G2 Reviews of eMedia Monitor? **"[e-Media Monitor Cuts Noise Fast with Smart Filtering and Collaborative Workflows](https://www.g2.com/survey_responses/emedia-monitor-review-13092564)"** **Rating:** 5.0/5.0 stars *— Laura G.* [Read full review](https://www.g2.com/survey_responses/emedia-monitor-review-13092564) --- **"[Unmatched Real-Time Broadcast Capture for Crisis Response and Threat Monitoring](https://www.g2.com/survey_responses/emedia-monitor-review-13073857)"** **Rating:** 5.0/5.0 stars *— Katie M.* [Read full review](https://www.g2.com/survey_responses/emedia-monitor-review-13073857) --- #### What Are G2 Users Discussing About eMedia Monitor? - [What is eMedia Monitor used for?](https://www.g2.com/discussions/what-is-emedia-monitor-used-for) ### 16. [Semantrum](https://www.g2.com/products/semantrum/reviews) Semantrum media monitoring platform for all types of media sources and social networks. Media analysis, sentiment analysis, reputation, PR-metrics, market research. Cloud-based service and data visualization reporting **Average Rating:** 4.8/5.0 **Total Reviews:** 17 **How Do G2 Users Rate Semantrum?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.3/10) - **Custom Feeds and Alerts:** 9.6/10 (Category avg: 8.6/10) - **Custom Reports:** 9.6/10 (Category avg: 8.5/10) - **Keyword Targeting:** 9.7/10 (Category avg: 8.6/10) **Who Is the Company Behind Semantrum?** - **Seller:** [Semantrum](https://www.g2.com/sellers/semantrum) - **Year Founded:** 2014 - **HQ Location:** Shevchenkivskyi District, UA - **Twitter:** @semantrum (6 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/insemantrum/ (13 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 53% Small-Business, 41% Mid-Market #### What Are Semantrum's Pros and Cons? **Pros:** - Brand Monitoring (1 reviews) - Competitor Analysis (1 reviews) - Data Analysis (1 reviews) - Improvement (1 reviews) - Mentions Tracking (1 reviews) **Cons:** - Outdated Visualizations (1 reviews) ### What Do G2 Reviewers Say About Semantrum? *AI-generated summary from verified user reviews* **Pros:** - Users value the **detailed brand monitoring** capabilities of Semantrum, enabling effective competitor analysis and strategic decision-making. - Users value the **detailed competitor analysis** from Semantrum, enabling informed strategic decisions based on comprehensive media tracking. - Users find the **detailed tracking of brand mentions** in Semantrum invaluable for strategic decision-making and competitor analysis. - Users value the **detailed brand tracking** features of Semantrum, enhancing insights for strategic decision-making against competitors. - Users value the **detailed mentions tracking** in Semantrum for strategic insights and competitive analysis. **Cons:** - Users desire more options for **data visualization** in Semantrum, indicating current offerings are limiting and outdated. #### What Are Recent G2 Reviews of Semantrum? **"[A very useful product](https://www.g2.com/survey_responses/semantrum-review-9624236)"** **Rating:** 5.0/5.0 stars *— Bohdan I.* [Read full review](https://www.g2.com/survey_responses/semantrum-review-9624236) --- **"[Effective media monitoring for business](https://www.g2.com/survey_responses/semantrum-review-10394619)"** **Rating:** 5.0/5.0 stars *— Anna P.* [Read full review](https://www.g2.com/survey_responses/semantrum-review-10394619) --- ### 17. [Diffbot](https://www.g2.com/products/diffbot/reviews) Diffbot provides a suite of products built to turn unstructured data from across the web into structured, contextual databases. Diffbot's products are built off of cutting-edge machine vision and natural language processing software that's able to read billions of documents every day. Diffbot Knowledge Graph Diffbot's Knowledge Graph product is the world's largest contextual database comprised of over 10 billion entities including organizations, products, articles, events, and more. Knowledge Graph's innovative NLP and fact parsing technologies link up entities into contextual databases, incorporating over 1 trillion "facts" from across the web in nearly live time. **Average Rating:** 4.9/5.0 **Total Reviews:** 28 **How Do G2 Users Rate Diffbot?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.3/10) - **Custom Feeds and Alerts:** 10.0/10 (Category avg: 8.6/10) - **Custom Reports:** 8.3/10 (Category avg: 8.5/10) - **Keyword Targeting:** 10.0/10 (Category avg: 8.6/10) **Who Is the Company Behind Diffbot?** - **Seller:** [Diffbot](https://www.g2.com/sellers/diffbot-ae6a3f32-a5c5-4c18-a41c-f9c78b64d2e8) - **Year Founded:** 2011 - **HQ Location:** Menlo Park, California - **Twitter:** @diffbot (8,059 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/diffbot/ (30 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 76% Small-Business, 17% Mid-Market #### What Are Recent G2 Reviews of Diffbot? **"[The most Competant Web Crawling Service I've used](https://www.g2.com/survey_responses/diffbot-review-7657745)"** **Rating:** 4.0/5.0 stars *— Justin W.* [Read full review](https://www.g2.com/survey_responses/diffbot-review-7657745) --- **"[Diffbot is a game-changer.](https://www.g2.com/survey_responses/diffbot-review-7472518)"** **Rating:** 5.0/5.0 stars *— Kurt L.* [Read full review](https://www.g2.com/survey_responses/diffbot-review-7472518) --- #### What Are G2 Users Discussing About Diffbot? - [What does Diffbot do?](https://www.g2.com/discussions/what-does-diffbot-do) - 1 comment - [Is Web scraping AI?](https://www.g2.com/discussions/is-web-scraping-ai) - [Who uses diffbot?](https://www.g2.com/discussions/who-uses-diffbot) - [How does Diffbot work?](https://www.g2.com/discussions/how-does-diffbot-work) ### 18. [Metro Monitor](https://www.g2.com/products/metro-monitor/reviews) Metro Monitor monitors all media outlets for public relations and corporate communications professionals, allowing you to gain access to proprietary news monitoring databases and innovatinve TV news clipping and media analysis services. **Average Rating:** 4.4/5.0 **Total Reviews:** 18 **How Do G2 Users Rate Metro Monitor?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.3/10) - **Custom Feeds and Alerts:** 10.0/10 (Category avg: 8.6/10) - **Keyword Targeting:** 6.7/10 (Category avg: 8.6/10) **Who Is the Company Behind Metro Monitor?** - **Seller:** [Metro Monitor](https://www.g2.com/sellers/metro-monitor) - **Year Founded:** 1993 - **HQ Location:** Birmingham, AL - **Twitter:** @METROMONITOR (219 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/metro-monitor (8 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Public Relations and Communications - **Company Size:** 67% Small-Business, 17% Enterprise #### What Are Recent G2 Reviews of Metro Monitor? **"[Metro Monitor Review](https://www.g2.com/survey_responses/metro-monitor-review-4942222)"** **Rating:** 5.0/5.0 stars *— Jacqueline F.* [Read full review](https://www.g2.com/survey_responses/metro-monitor-review-4942222) --- **"[Better than Cision and Meltwater](https://www.g2.com/survey_responses/metro-monitor-review-3720453)"** **Rating:** 5.0/5.0 stars *— Verified User in Government Administration* [Read full review](https://www.g2.com/survey_responses/metro-monitor-review-3720453) --- #### What Are G2 Users Discussing About Metro Monitor? - [What is Metro Monitor used for?](https://www.g2.com/discussions/what-is-metro-monitor-used-for) ### 19. [Sprinklr Insights](https://www.g2.com/products/sprinklr-insights/reviews) Sprinklr Insights is an AI-powered consumer and brand intelligence platform for Enterprises that need to listen to and understand their customers, market and competitors to manage their reputation, drive better customer experiences and take data-led decisions. Sprinklr Insights supports an industry-leading number of channels and data sources, delivers actionable insights in real-time across areas like marketing, sales, product development, strategy and operations, is customized to business and vertical-specific use cases and is powered by patented deep learning capabilities. **Average Rating:** 4.3/5.0 **Total Reviews:** 100 **How Do G2 Users Rate Sprinklr Insights?** - **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 9.3/10) - **Custom Feeds and Alerts:** 7.7/10 (Category avg: 8.6/10) - **Custom Reports:** 8.1/10 (Category avg: 8.5/10) - **Keyword Targeting:** 8.1/10 (Category avg: 8.6/10) **Who Is the Company Behind Sprinklr Insights?** - **Seller:** [Sprinklr](https://www.g2.com/sellers/sprinklr) - **Year Founded:** 2009 - **HQ Location:** New York - **Twitter:** @Sprinklr (38,047 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/399351/ (4,380 employees on LinkedIn®) - **Ownership:** NYSE: CXM **Who Uses This Product?** - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 49% Enterprise, 26% Mid-Market #### What Are Sprinklr Insights's Pros and Cons? **Pros:** - Artificial Intelligence (4 reviews) - Helpful (4 reviews) - AI Assistant (3 reviews) - AI Features (3 reviews) - Analytics (3 reviews) **Cons:** - Learning Curve (4 reviews) - Improvement Needed (2 reviews) - Intuitiveness Issue (2 reviews) - Learning Difficulty (2 reviews) - Limited Customization (2 reviews) ### What Do G2 Reviewers Say About Sprinklr Insights? *AI-generated summary from verified user reviews* **Pros:** - Users enjoy the **AI-powered analytics** of Sprinklr Insights, which enhance their social listening and trend analysis capabilities. - Users appreciate the **powerful social listening and analytics capabilities** of Sprinklr Insights, enhancing their insights-gathering experience. - Users appreciate the **AI-driven insights** of Sprinklr Insights, enhancing analytics and real-time activity monitoring. - Users appreciate the **AI-driven insights** of Sprinklr Insights, enhancing analytics and facilitating real-time decision-making. - Users appreciate the **powerful social listening and AI-driven analytics** of Sprinklr Insights, enhancing brand sentiment analysis. **Cons:** - Users find the **learning curve steep** with Sprinklr Insights, complicating initial setup and understanding of its many features. - Users find that **improvement is needed** in user-friendliness and features compared to competitors, making initial use challenging. - Users find the **intuitiveness issue** with Sprinklr Insights challenging, making initial use overwhelming for new team members. - Users find the **learning difficulty** with Sprinklr Insights to be quite steep, making it challenging for new team members. - Users find the **limited customization options** challenging, often requiring retraining for effective use of Sprinklr Insights. #### What Are Recent G2 Reviews of Sprinklr Insights? **"[Easy to use and fast](https://www.g2.com/survey_responses/sprinklr-insights-review-10853976)"** **Rating:** 5.0/5.0 stars *— Luis Felippe R.* [Read full review](https://www.g2.com/survey_responses/sprinklr-insights-review-10853976) --- **"[Really helpful to understand users, but experience can be improved](https://www.g2.com/survey_responses/sprinklr-insights-review-11373702)"** **Rating:** 4.0/5.0 stars *— Verified User in Pharmaceuticals* [Read full review](https://www.g2.com/survey_responses/sprinklr-insights-review-11373702) --- #### What Are G2 Users Discussing About Sprinklr Insights? - [What are the benefits and challenges of using Sprinklr Insights for social media analytics?](https://www.g2.com/discussions/what-are-the-benefits-and-challenges-of-using-sprinklr-insights-for-social-media-analytics) - [What is Sprinklr Modern Research used for?](https://www.g2.com/discussions/what-is-sprinklr-modern-research-used-for) ### 20. [Webz.io](https://www.g2.com/products/webz-io/reviews) Webz.io is the leading provider of machine-defined web data. It transforms the vast pool of web data from across the open and dark web into structured web data feeds, ready for machines to consume. Using Webz.io’s data, enterprises, developers, and analysts can now unlock the raw potential of web data. **Average Rating:** 4.4/5.0 **Total Reviews:** 80 **How Do G2 Users Rate Webz.io?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.3/10) - **Custom Feeds and Alerts:** 6.3/10 (Category avg: 8.6/10) - **Custom Reports:** 8.0/10 (Category avg: 8.5/10) - **Keyword Targeting:** 8.1/10 (Category avg: 8.6/10) **Who Is the Company Behind Webz.io?** - **Seller:** [Webhose.io](https://www.g2.com/sellers/webhose-io) - **Year Founded:** 2015 - **HQ Location:** Tel Aviv District, N/A - **Twitter:** @webz_io (457 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/webhose-io/ (49 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 49% Small-Business, 36% Mid-Market #### What Are Webz.io's Pros and Cons? **Pros:** - Automation (1 reviews) - Communication (1 reviews) - Comprehensive Features (1 reviews) - Customer Support (1 reviews) - Helpful (1 reviews) ### What Do G2 Reviewers Say About Webz.io? *AI-generated summary from verified user reviews* **Pros:** - Users value the **reliable and stable API** of Webz.io, praising its minimal downtime and effective support. - Users value the **excellent support and easy communication** provided by Webz.io, enhancing their overall experience. - Users praise the **comprehensive features** of Webz.io, highlighting its reliable API and outstanding support. - Users praise the **excellent support** from Webz.io, appreciating the easy communication and reliability of the API. - Users appreciate the **reliable and stable API** of Webz.io, noting minimal downtime and effective support. #### What Are Recent G2 Reviews of Webz.io? **"[Reliable, Innovative, and Supportive Media Monitoring Partner](https://www.g2.com/survey_responses/webz-io-review-11241525)"** **Rating:** 4.5/5.0 stars *— Verified User in Public Relations and Communications* [Read full review](https://www.g2.com/survey_responses/webz-io-review-11241525) --- **"[Good quality of data and customer support](https://www.g2.com/survey_responses/webz-io-review-7082275)"** **Rating:** 4.0/5.0 stars *— Praveen K.* [Read full review](https://www.g2.com/survey_responses/webz-io-review-7082275) --- #### What Are G2 Users Discussing About Webz.io? - [What is Webz.io used for?](https://www.g2.com/discussions/what-is-webz-io-used-for) ### 21. [SnapStream](https://www.g2.com/products/snapstream-snapstream/reviews) SnapStream is a powerful cloud-based video clipping product that records and transcribes live video and makes it easy to make and share moments that matter. With Snapstream you can: - Record and transcribe any video source, livestream, TV channel or live event - Instantly search transcripts across multiple recordings for clips that help tell a story - Publish video clips, GIFs and screenshots to social media in real-time - Collaborate with your team by sharing clips via Slack or email - Create a curated, searchable video archive Major players in news, politics, sports, entertainment and culture use Snapstream to: - Build a loyal fanbase by packaging video clips as highly engaging social media moments - Boost engagement by sparking audiences to react, comment and share - Enhance brand awareness and impact and increase influence using moments - Increase reach and impact of a show, event, conference or webinar - Harness clips as a way to drive revenue through advertising, paid sponsorships or subscriptions **Average Rating:** 4.3/5.0 **Total Reviews:** 46 **How Do G2 Users Rate SnapStream?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.3/10) - **Custom Feeds and Alerts:** 7.9/10 (Category avg: 8.6/10) - **Custom Reports:** 5.5/10 (Category avg: 8.5/10) - **Keyword Targeting:** 7.8/10 (Category avg: 8.6/10) **Who Is the Company Behind SnapStream?** - **Seller:** [SnapStream](https://www.g2.com/sellers/snapstream) - **Year Founded:** 2000 - **HQ Location:** Houston, TX - **Twitter:** @SnapStream (12,819 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/snapstream-media/ (30 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Broadcast Media, Media Production - **Company Size:** 51% Mid-Market, 37% Small-Business #### What Are Recent G2 Reviews of SnapStream? **"[Reliable TV Recording Service](https://www.g2.com/survey_responses/snapstream-review-8454274)"** **Rating:** 4.5/5.0 stars *— Matt R.* [Read full review](https://www.g2.com/survey_responses/snapstream-review-8454274) --- **"[I love Snapstream! I use it almost, if not daily to pull video clips for my organization.](https://www.g2.com/survey_responses/snapstream-review-6657635)"** **Rating:** 5.0/5.0 stars *— Verified User in Online Media* [Read full review](https://www.g2.com/survey_responses/snapstream-review-6657635) --- ### 22. [Burrelles MYNEWSDASH](https://www.g2.com/products/burrelles-mynewsdash/reviews) Manage your media relations, media monitoring, and reporting efforts with our comprehensive, easy-to-use PR software. In Burrelles MYNEWSDASH, you can report on your online media monitoring, print media press clippings, broadcast monitoring in one report; research and engage journalists and bloggers in our media outreach database; and plan your future public relations campaigns. Our media relations software provides the tools to help you organize and manage all aspects of your public relations media efforts. **Average Rating:** 3.9/5.0 **Total Reviews:** 49 **How Do G2 Users Rate Burrelles MYNEWSDASH?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.3/10) - **Custom Feeds and Alerts:** 8.3/10 (Category avg: 8.6/10) - **Custom Reports:** 5.0/10 (Category avg: 8.5/10) - **Keyword Targeting:** 8.3/10 (Category avg: 8.6/10) **Who Is the Company Behind Burrelles MYNEWSDASH?** - **Seller:** [Burrelles](https://www.g2.com/sellers/burrelles) - **Year Founded:** 1888 - **HQ Location:** Florham Park, NJ - **Twitter:** @BurrellesUS (3,209 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/19623/ (154 employees on LinkedIn®) - **Phone:** 1-800-368-8070 **Who Uses This Product?** - **Who Uses This:** Account Executive - **Top Industries:** Public Relations and Communications - **Company Size:** 42% Small-Business, 38% Mid-Market #### What Are Recent G2 Reviews of Burrelles MYNEWSDASH? **"[Slightly Cumbersome, but effective](https://www.g2.com/survey_responses/burrelles-mynewsdash-review-133977)"** **Rating:** 4.0/5.0 stars *— Verified User in Public Relations and Communications* [Read full review](https://www.g2.com/survey_responses/burrelles-mynewsdash-review-133977) --- **"[Great site for local media tracking](https://www.g2.com/survey_responses/burrelles-mynewsdash-review-1622742)"** **Rating:** 5.0/5.0 stars *— Verified User in Education Management* [Read full review](https://www.g2.com/survey_responses/burrelles-mynewsdash-review-1622742) --- #### What Are G2 Users Discussing About Burrelles MYNEWSDASH? - [What is Burrelles MYNEWSDASH used for?](https://www.g2.com/discussions/what-is-burrelles-mynewsdash-used-for) ### 23. [Hypefactors](https://www.g2.com/products/hypefactors/reviews) Hypefactors is a one-stop platform covering all features and facts needed by a true earned media professional. Saving time, reducing costs, improving results. Hypefactors is a Copenhagen-based technology company helping organizations all over the world unlock the business potential of PR. We provide an AI-based PR automation platform, including all the tools to power the PR workflow and all the facts to document the PR results. All-in-one and beautifully simple. Hypefactors is listed on Nasdaq First North Copenhagen. **Average Rating:** 4.5/5.0 **Total Reviews:** 11 **How Do G2 Users Rate Hypefactors?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.3/10) **Who Is the Company Behind Hypefactors?** - **Seller:** [Hypefactors](https://www.g2.com/sellers/hypefactors) - **HQ Location:** Copenhagen, DK - **Twitter:** @hypefactors (70,844 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/hypefactors/ (19 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 64% Small-Business, 36% Mid-Market #### What Are Recent G2 Reviews of Hypefactors? **"[Easy-to-use interface for professional-looking reports.](https://www.g2.com/survey_responses/hypefactors-review-1330927)"** **Rating:** 5.0/5.0 stars *— Polo S.* [Read full review](https://www.g2.com/survey_responses/hypefactors-review-1330927) --- **"[All-round solution for monitoring PR](https://www.g2.com/survey_responses/hypefactors-review-1301118)"** **Rating:** 4.0/5.0 stars *— Juliane D.* [Read full review](https://www.g2.com/survey_responses/hypefactors-review-1301118) --- #### What Are G2 Users Discussing About Hypefactors? - [What is Hypefactors used for?](https://www.g2.com/discussions/what-is-hypefactors-used-for) ### 24. [Wizikey](https://www.g2.com/products/wizikey/reviews) What is Wizikey? Wizikey is a media monitoring and PR software. It helps companies with media monitoring across different media along with trends, and insights on competitive intelligence and press release distribution across the world. It also helps PR professionals find the right set of reporters, send tailored pitches, gather and assess media coverage and insights. It is trusted by giants like HUL, eBay, UserTesting, OYO and 1,000+ users globally to build better brands. Wizikey enables you with News Insights, Media Monitoring, Competitor Research and Press Release Distribution from just one platform. Enabling PR decision makers with actionable insights, Wizikey’s metrics are a new benchmark for how PR should be measured to drive business impact. Wizikey helps Marketeers and PR professionals with these following activities: News Trends & Insights 1. Measure real-time news insights about your brand along with competitors 2. Latest industry insights on trending themes on earned media 3. Take faster actions with real time updates on Insights Dashboard Media Monitoring 1. Real-time dashboard for news monitoring across different countries to stay on top of your brand Market Research 1. Conduct competitor research across new geographies 2. Study brand narratives of competitors International Media Database 1. Verified and accurate reporter database across multiple geographies 2. AI Engine to identify relevant journalists Reputation Management 1. Drive PR Strategy, Manage media relations, Send press releases to relevant reporters and measure PR efforts seamlessly 2. Manage complete media relations through one software How is Wizikey different from peers? Wizikey is a simple, easy to set up, no code required software that can help businesses set up their media monitoring and reporter engagement engine in a matter of minutes. Take quick actions on your Brand’s media reputation with insights from the product dashboard. Wizikey’s media analytics and insights are very easy to understand to help decision makers with informed decisions. Our global media database undergoes a 7-step process to ensure authenticity of reporters with accurate details. Businesses can reach out to journalists across multiple geographies like US, UK, Singapore, India, Australia, UAE and many more in a matter of minutes. **Average Rating:** 4.4/5.0 **Total Reviews:** 14 **How Do G2 Users Rate Wizikey?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.3/10) - **Custom Feeds and Alerts:** 8.3/10 (Category avg: 8.6/10) - **Custom Reports:** 7.8/10 (Category avg: 8.5/10) - **Keyword Targeting:** 7.8/10 (Category avg: 8.6/10) **Who Is the Company Behind Wizikey?** - **Seller:** [Wizikey](https://www.g2.com/sellers/wizikey) - **Year Founded:** 2019 - **HQ Location:** India - **Twitter:** @wizikey (749 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/9468872/ (41 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 64% Mid-Market, 29% Small-Business #### What Are Recent G2 Reviews of Wizikey? **"[Wizikey - Revolutionising PR Management and Media Outreach!](https://www.g2.com/survey_responses/wizikey-review-7997412)"** **Rating:** 5.0/5.0 stars *— AYUSH from WebEngage S.* [Read full review](https://www.g2.com/survey_responses/wizikey-review-7997412) --- **"[A comprehensive solution for all your PR and media-related activities.](https://www.g2.com/survey_responses/wizikey-review-8677863)"** **Rating:** 4.5/5.0 stars *— Akram M.* [Read full review](https://www.g2.com/survey_responses/wizikey-review-8677863) --- #### What Are G2 Users Discussing About Wizikey? - [What is Wizikey used for?](https://www.g2.com/discussions/what-is-wizikey-used-for) ### 25. [Monitoring Alerts](https://www.g2.com/products/monitoring-alerts/reviews) Commetric Media Monitoring product features: - Media agnostic data set - daily monitoring of worldwide media and detailed performance evaluation and measurement. - 24/7 listening across multiple markets in 30+ languages. - An expert team of media analysts to monitor, interpret and refine programme focus. - Crisis ready alerts and ongoing monitoring. - Responsive, mobile-friendly delivery formats. **Average Rating:** 4.2/5.0 **Total Reviews:** 13 **How Do G2 Users Rate Monitoring Alerts?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.3/10) - **Custom Feeds and Alerts:** 8.3/10 (Category avg: 8.6/10) - **Custom Reports:** 8.3/10 (Category avg: 8.5/10) - **Keyword Targeting:** 8.3/10 (Category avg: 8.6/10) **Who Is the Company Behind Monitoring Alerts?** - **Seller:** [Commetric](https://www.g2.com/sellers/commetric) - **Year Founded:** 2005 - **HQ Location:** London, UK - **Twitter:** @Commetric (1,926 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/141833/ (109 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 46% Small-Business, 31% Enterprise #### What Are Recent G2 Reviews of Monitoring Alerts? **"[Easy tool for monitoring media!](https://www.g2.com/survey_responses/monitoring-alerts-review-5251264)"** **Rating:** 5.0/5.0 stars *— Verified User in Broadcast Media* [Read full review](https://www.g2.com/survey_responses/monitoring-alerts-review-5251264) --- **"[Monitoring Alerts- Great for Staying Current with Industry Metatags](https://www.g2.com/survey_responses/monitoring-alerts-review-4423775)"** **Rating:** 4.5/5.0 stars *— Kelvin C.* [Read full review](https://www.g2.com/survey_responses/monitoring-alerts-review-4423775) --- #### What Are G2 Users Discussing About Monitoring Alerts? - [Why is monitoring and alerting important?](https://www.g2.com/discussions/why-is-monitoring-and-alerting-important) - [What is the purpose of alerting?](https://www.g2.com/discussions/what-is-the-purpose-of-alerting) - [What are software alerts?](https://www.g2.com/discussions/what-are-software-alerts) - [What are monitoring alerts?](https://www.g2.com/discussions/what-are-monitoring-alerts) ## What Is Media Monitoring Software? [Public Relations (PR) Software](https://www.g2.com/categories/public-relations-pr) ## What Software Categories Are Similar to Media Monitoring Software? - [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools) - [Social Media Analytics Software](https://www.g2.com/categories/social-media-analytics) - [Press Release Distribution Software](https://www.g2.com/categories/press-release-distribution) - [PR Analytics Software](https://www.g2.com/categories/pr-analytics) - [Media and Influencer Targeting Software](https://www.g2.com/categories/media-and-influencer-targeting) - [Competitive Intelligence Tools](https://www.g2.com/categories/competitive-intelligence) - [PR CRM Software](https://www.g2.com/categories/pr-crm) --- ## How Do You Choose the Right Media Monitoring Software? ### What You Should Know About Media Monitoring Software? ### Best Media Monitoring Software in 2025: Expert Picks, Comparisons & Tools In a digital-first world, tracking media mentions is more than a PR necessity, it’s a business imperative. Whether you’re managing brand reputation, analyzing public sentiment, or benchmarking competitors, the right [media monitoring software](https://www.g2.com/categories/media-monitoring) gives you the power to act quickly and strategically. But with dozens of platforms on the market, how do you choose the best one for your business? This comprehensive guide ranks the best media monitoring software in 2025, fit for businesses of all sizes. From real-time alerts to multilingual support and sentiment tracking, we’ll compare features that matter, so you can find the tool that’s best aligned with your goals. ### What Is Media Monitoring Software? Media monitoring software helps you track and analyze mentions of your brand, competitors, or industry across a wide range of media channels. These may include: - Online news outlets and digital publications - Social media platforms like Twitter, LinkedIn, and TikTok - Forums and discussion boards like Reddit or Quora - Blogs and niche content platforms - Podcasts, radio, and even broadcast TV (in some cases) The best platforms not only detect mentions but also organize data using AI-powered tools like sentiment analysis, image recognition, and natural language processing. This makes it easier to understand context and trends without combing through thousands of raw mentions manually. ### Best Media Monitoring Software in 2025: Quick Comparison Here’s a snapshot of the top tools available this year, comparing their best use cases, features, pricing, and ratings: 1. [Meltwater](https://www.g2.com/products/meltwater/reviews)- Best for [Enterprise](https://www.g2.com/categories/media-monitoring/enterprise) media teams. Meltwater offers Global media reach, AI alerts, and in-depth intelligence. (Pricing: Custom Quote | G2 Rating: 4.2) 2. [Brand24](https://www.g2.com/products/brand24/reviews) - Ideal for [small businesses](https://www.g2.com/categories/media-monitoring/small-business) (SMBs). Brand24 is a budget-friendly option that offers affordable plans and real-time social and web tracking. (Pricing: From $79/month | G2 Rating: 4.6) 3. [Cision](https://www.g2.com/products/cisionone/reviews) - A longtime favorite for PR professionals. Cision has a global press database, robust analytics, and extensive journalist outreach tools. (Pricing: Custom Quote | G2 Rating: 4.0) 4. [Mention](https://www.g2.com/products/mention/reviews) - Best for real-time social monitoring. Mention is a lightweight tool that tracks online mentions influencer tracking, multilingual data, and trend alerts. (Pricing: From $49/month | G2 Rating: 4.5) 5. [Talkwater](https://www.g2.com/products/talkwalker-by-hootsuite/reviews) - Best for deep brand analytics. Talkwater is a consumer intelligence platform that offers visual recognition, sentiment insights, and customizable reports. (Pricing: Custom Quote || G2 Rating: 4.3) 6. [Sprout Social](https://www.g2.com/products/sprout-social/reviews)- Ideal favorite among social media managers. Sprout Social offers social listening, publishing, custom workflows, and team collaboration. (Pricing: From $249/month | G2 Rating: 4.4) ### Why Businesses Use Media Monitoring Tools Media monitoring isn’t just about tracking brand mentions, it’s a strategic function that impacts PR, marketing, customer service, and competitive intelligence. - **Reputation Management:** Immediate alerts on crisis mentions, customer complaints, or viral trends help teams act fast and prevent issues from escalating. - **Campaign Performance:** Measure earned media outcomes in terms of volume, reach, and tone to evaluate PR ROI. - **Competitive Benchmarking:** Understand where competitors are getting coverage and what’s resonating with their audience. - **Content Ideation:** Discover trending topics and recurring questions in your industry to inform blog and social strategy. In short, media monitoring tools turn noisy conversations into actionable insights that keep your team informed and ahead of the curve. ### Who Needs Media Monitoring Software? Media monitoring tools are versatile and serve various departments and industries: - **Public Relations teams** use it to track campaign success and journalist engagement. - **Marketing leaders** use sentiment and brand share-of-voice to shape positioning. - **Customer experience teams** can monitor social media for real-time support signals. - **Executives** use dashboards to stay informed on brand performance and market perception. - **Startups and solopreneurs** can track niche mentions without hiring full PR agencies. Whether you’re a Fortune 500 or a scrappy DTC brand, media monitoring has become table stakes for brand health and growth. ### Key Features to Look For in Media Monitoring Software When evaluating tools, don’t just compare pricing, look at the features that align with your specific needs: - **Real-Time Alerts:** Instant notifications on new mentions to react quickly. - **Sentiment Analysis:** Automated tagging of mentions as positive, negative, or neutral. - **Multilingual Monitoring:** Vital if your brand or customers operate globally. - **Influencer Identification:** Discover which voices are shaping your brand’s narrative. - **AI-Powered Insights:** Summarize, score, or flag mentions that need attention. - **Custom Dashboards:** Visualize coverage data in executive-friendly formats. - **Historical Tracking:** Compare month-over-month shifts in brand awareness or tone. - **Exportable Reports:** Essential for sharing wins with stakeholders. ### Expert Tips for Choosing the Right Media Monitoring Tool Selecting a media monitoring platform isn’t just about flashy dashboards. Consider these expert-backed criteria: - **Industry Relevance:** Some tools are better for tech, finance, or health sectors. - **Scalability:** Will the tool grow with your team or campaign volume? - **Support and Training:** Look for onboarding, account managers, and 24/7 chat. - **Integration Options:** Can you push alerts into [Slack](https://www.g2.com/products/slack/reviews), [Zapier](https://www.g2.com/sellers/zapier), or your [CRM](https://www.g2.com/categories/crm)? - **Transparent Pricing:** Avoid platforms that surprise you with overage charges. A good tip is to request a trial and test real-world use cases, such as a product launch or a company announcement, to see if the platform captures your coverage effectively. ### How G2 Helps You Find the Best Tool for Media Monitoring G2 is your shortcut to software decisions backed by real users. Within the [Media Monitoring](https://www.g2.com/categories/media-monitoring) category, you’ll find: - **Peer-reviewed insights:** Pros, cons, and features from similar teams - **Visual comparison charts:** Side-by-side feature breakdowns and pricing - **Use case examples:** How others in your industry apply these tools - **Filters for customization:** Narrow down by company size, location, and more When trust and transparency matter, G2 delivers the data and confidence you need to make an informed software decision. ### Summary: What’s the Best Media Monitoring Tool for You? Let’s wrap up with recommendations based on your goals and team size: - **For small teams or solopreneurs:** Start with [Brand24](https://www.g2.com/products/brand24/reviews) or [Mention](https://www.g2.com/products/mention/reviews)—they’re affordable, easy to use, and get the job done. - **For fast-scaling startups or agencies:** Consider [Cision](https://www.g2.com/products/cisionone/reviews) or [Sprout Social](https://www.g2.com/products/sprout-social/reviews), especially if influencer outreach and report generation matter. - **For global enterprises or regulated industries:** [Meltwater](https://www.g2.com/products/meltwater/reviews) or [Talkwalker](https://www.g2.com/products/talkwalker-by-hootsuite/reviews) provide unparalleled coverage and compliance. - **Need a free solution to start?:** Google Alerts won’t give insights, but it will notify you of basic mentions instantly. No matter your budget or industry, platforms like G2 help ensure you’re investing in tools that actually deliver value. ### FAQ: Media Monitoring Software in 2025 #### **What is media monitoring software used for?** Media monitoring software is used to track mentions of your brand, competitors, or industry across digital platforms like news sites, social media, blogs, and forums. It helps businesses manage brand reputation, evaluate PR campaigns, and gather strategic insights. #### **Which media monitoring tools are best for small businesses?** [Brand24](https://www.g2.com/products/brand24/reviews) and [Mention](https://www.g2.com/products/mention/reviews) are highly rated for small businesses due to their affordable pricing, real-time tracking, and easy-to-use dashboards. Both platforms offer strong coverage of online and social channels with sentiment analysis and influencer tracking. #### **Can media monitoring tools track TV and radio?** Yes, some enterprise-level tools like [Meltwater](https://www.g2.com/products/meltwater/reviews) and [Talkwalker](https://www.g2.com/products/talkwalker-by-hootsuite/reviews) offer monitoring across broadcast media, including TV and radio. These features often rely on voice-to-text conversion and are available in custom enterprise plans. #### **How does sentiment analysis work in media monitoring software?** Sentiment analysis uses AI to evaluate whether a mention is positive, negative, or neutral. It helps teams quickly gauge public perception and respond to PR risks or highlight favorable mentions. #### **What’s the best free tool for media monitoring?** Google Alerts is a good starting point for basic keyword monitoring. It sends email alerts when your search terms appear online but lacks sentiment analysis, reporting, or social media tracking. #### **What factors should I consider before choosing a media monitoring tool?** You should assess media channel coverage, real-time alerts, sentiment analysis, multilingual capabilities, pricing, customer support, and integrations with tools like [Slack](https://www.g2.com/products/slack/reviews) or [Salesforce](https://www.g2.com/products/salesforce-communications-cloud/reviews). **Last updated on June 18, 2025**