WhatConverts Features
What are the features of WhatConverts?
Phone Number Management
- Local Phone Numbers
- Toll-Free Numbers
- Port Existing Numbers
Tracking
- Visitor & Keyword Tracking
- Dynamic Number Insertion
- Multi-Channel Call Attribution
Analytics
- Call Data
- Call Recording
- Advanced Reporting
Marketing Operations
- Data Collection
Campaign Activity
- Campaign Insights
- Reports and Dashboards
- Multichannel Tracking
Administration
- Privacy, Security, and Compliance
- Performance and Reliability
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WhatConverts Categories on G2
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Attribution
Lead Opportunity | Aligns lead scores with predefined lead distribution criteria | Not enough data | |
Lead Assignment | Matches and assigns leads to the correct sales representative | Not enough data | |
Pipeline Acceleration | Determines which leads should be prioritized and then accelerates them up the pipeline | Not enough data |
Discovery
Lead Management | Integrates with lead capture and lead intelligence tools to discover leads | Not enough data | |
Scoring/Ranking | Creates and assigns scoring system to rank the viability of leads | Not enough data | |
Lead Context | Integrates with CRM or marketing automation tools to contextualize lead data | Not enough data |
Management
Conversion Viability | Reports on and analyzes lead scores to determine the conversion rate of lead opportunities | Not enough data | |
Workflow | Aligns lead scores and strategy with existing sales operations | Not enough data |
Platform
Data Synchronization | Syncs lead data within the sales database for consistency and accuracy | Not enough data | |
Analysis | Provides analysis on lead scores, funnel insights, and both open and closed opportunities | Not enough data |
Phone Number Management
Local Phone Numbers | As reported in 130 WhatConverts reviews. Generate phone numbers native to a target location | 95% (Based on 130 reviews) | |
Toll-Free Numbers | Create toll free numbers for tracking purposes This feature was mentioned in 111 WhatConverts reviews. | 93% (Based on 111 reviews) | |
Port Existing Numbers | Transfer existing numbers into the call tracking system 96 reviewers of WhatConverts have provided feedback on this feature. | 92% (Based on 96 reviews) |
Tracking
Visitor & Keyword Tracking | Based on 122 WhatConverts reviews. Record which campaigns and landing pages are converting into phone calls | 93% (Based on 122 reviews) | |
Dynamic Number Insertion | Based on 126 WhatConverts reviews. Assign a unique tracking number to each visitor | 96% (Based on 126 reviews) | |
Multi-Channel Call Attribution | As reported in 110 WhatConverts reviews. Decipher which marketing channels are converting and most effective | 92% (Based on 110 reviews) |
Call Routing
IVR | As reported in 86 WhatConverts reviews. Direct a phone call without the need for a human representative, but instead a voice responder | 90% (Based on 86 reviews) | |
Call Scheduling | Route calls based on the time of the day to reach the proper representative This feature was mentioned in 84 WhatConverts reviews. | 85% (Based on 84 reviews) | |
Geo-Routing | Route calls based on location to reach the proper representative 80 reviewers of WhatConverts have provided feedback on this feature. | 86% (Based on 80 reviews) |
Analytics
Call Data | Based on 126 WhatConverts reviews. Provide the representative with caller data upon receiving a phone call | 96% (Based on 126 reviews) | |
Call Recording | Offer the ability to capture and replay a conversation for further information 127 reviewers of WhatConverts have provided feedback on this feature. | 96% (Based on 127 reviews) | |
Advanced Reporting | As reported in 113 WhatConverts reviews. Prepare detailed reports regarding call data by source, keyword, or landing page | 91% (Based on 113 reviews) | |
Conversation Intelligence | Uses machine learning to analyze conversations and optimize call performance This feature was mentioned in 90 WhatConverts reviews. | 91% (Based on 90 reviews) | |
Export/Import | Exports and imports lead data to and from various formats like plain text, spreadsheets, etc. | Not enough data | |
Reporting | Supports basic data reporting which includes user engagement analysis, entry and exit statistics, referrer information, etc. | Not enough data |
Marketing Operations
ROI Tracking | Based on 88 WhatConverts reviews. Helps marketers measure return on investment (ROI) by analyzing campaign effectiveness against costs | 93% (Based on 88 reviews) | |
Data Collection | Gathers data about the effectiveness, impact, and reach of marketing campaigns 93 reviewers of WhatConverts have provided feedback on this feature. | 93% (Based on 93 reviews) | |
Customer Insights | Based on 79 WhatConverts reviews. Collects and reports on data relating to customer journeys, preferences, and history | 91% (Based on 79 reviews) | |
Multi-User Access | Allows multiple users access to a unified, transparent overview of analytics, dashboards, and campaign results 90 reviewers of WhatConverts have provided feedback on this feature. | 94% (Based on 90 reviews) | |
Spend Management | Includes features for budgeting, forecasting, and managing marketing investments 72 reviewers of WhatConverts have provided feedback on this feature. | 84% (Based on 72 reviews) | |
White Label | Offers a white labeling service for agencies or resellers to customize platform branding This feature was mentioned in 75 WhatConverts reviews. | 88% (Based on 75 reviews) |
Campaign Activity
Campaign Insights | As reported in 92 WhatConverts reviews. Analyzes historical and current marketing campaigns to inform future strategy | 92% (Based on 92 reviews) | |
Reports and Dashboards | As reported in 104 WhatConverts reviews. Creates reports and dashboards to analyze results of campaigns | 92% (Based on 104 reviews) | |
Campaign Stickiness | Based on 81 WhatConverts reviews. Identifies which marketing campaigns resolved in open or closed opportunities | 89% (Based on 81 reviews) | |
Multichannel Tracking | Collects marketing campaign performance data across multiple channels 91 reviewers of WhatConverts have provided feedback on this feature. | 93% (Based on 91 reviews) | |
Brand Optimization | Provides opportunities for brands and businesses to fix or modify existing or future campaigns via feedback 73 reviewers of WhatConverts have provided feedback on this feature. | 89% (Based on 73 reviews) | |
Predictive Analytics | As reported in 69 WhatConverts reviews. Uses artificial intelligence (AI) to predict campaign outcomes and suggest actions for optimization | 81% (Based on 69 reviews) |
Lead Facilitation
Customer-facing Chatbot | Offers a chatbot to initiate and carryout inital conversations with prospects and leads. | Not enough data | |
Lead Qualification | Automatically calculates which leads are the most likely to become a customer. | Not enough data | |
Lead Follow-up | Automatically contacts all leads. | Not enough data | |
Meeting Scheduling | Utilizes natural language processing to set up meetings. | Not enough data |
Organization
Opportunity and Pipeline Management | Manage sales opportunities through their lifecycle from lead to order. Track stages, values, and probabilities of close. Manage sales pipelines by individual sales rep, team, region, and company-wide. | Not enough data | |
Data Entry | Automates the entry of collected data. | Not enough data | |
Integrations / APIs | Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications. | Not enough data |
Performance Analysis
Coaching | Provides real-time coaching to sales representatives. | Not enough data | |
Peformance Tracking | Tracks and analyzes sales representative performance. | Not enough data |
Sales Analysis
ROI Forecasting | Measure return on investment and leverage data to predict profitability of future projects. | Not enough data | |
Sales Forecasting | Enables projection of sales revenue, based on historical sales data, analysis of market surveys and trends, and salespersons' estimates. | Not enough data |
Call Analytics
Call Recording | See feature definition | Records sales calls and facilitates playback | Not enough data |
Machine Learning | Utilizes machine learning technology to analyze recorded sales calls | Not enough data | |
Call Analysis | Analyzes or facilitates the analysis of recorded and stored sales calls for insight | Not enough data | |
Lead Qualification | Leverages analytics to qualify and score calls in real time | Not enough data |
Agent Performance Management
Customer Scoring | Leverages technology to rate or "read" recordings to determine the impact of sales calls | Not enough data | |
Speech-to-Text | Transcribes sales calls from speech to text | Not enough data | |
Artificial Intelligence | Utilizes artificial intelligence technology to discover insights within recorded sales calls | Not enough data |
Attribution Modeling
Single-Touch Attribution | Uses an attribution model that assigns credit to one touchpoint in the customer’s journey. This feature was mentioned in 69 WhatConverts reviews. | 93% (Based on 69 reviews) | |
Multi-Touch Attribution | Uses an attribution model that assigns credit to all touchpoints in the customer’s journey. This feature was mentioned in 66 WhatConverts reviews. | 89% (Based on 66 reviews) | |
Algorithmic Attribution | Based on 61 WhatConverts reviews. Uses machine learning to create an attribution model. | 87% (Based on 61 reviews) | |
Cross-Device Attribution | Tracks customer interactions across mobile and desktop. This feature was mentioned in 64 WhatConverts reviews. | 92% (Based on 64 reviews) | |
Offline Attribution | Allows users to track touchpoints through offline channels, such as events. 67 reviewers of WhatConverts have provided feedback on this feature. | 91% (Based on 67 reviews) | |
Custom Attribution | As reported in 61 WhatConverts reviews. Allows the user to create a custom attribution model. | 88% (Based on 61 reviews) |
Marketing
B2B Attribution | As reported in 61 WhatConverts reviews. Provides features for B2B marketers. | 91% (Based on 61 reviews) | |
B2C Attribution | Based on 61 WhatConverts reviews. Provides features for B2C marketers. | 92% (Based on 61 reviews) | |
Marketing Channels | Based on 71 WhatConverts reviews. Enables marketers to track multiple marketing channels. | 94% (Based on 71 reviews) | |
Integrations | Integrates with other sales, marketing, and advertising software. 76 reviewers of WhatConverts have provided feedback on this feature. | 91% (Based on 76 reviews) |
Reporting
Dashboards | Provides customizable dashboards that allow users to view and manage data. This feature was mentioned in 82 WhatConverts reviews. | 93% (Based on 82 reviews) | |
Data Visualizations | Based on 76 WhatConverts reviews. Displays attribution data through easy-to-interpret charts and graphs. | 93% (Based on 76 reviews) | |
Custom Reporting | Allows users to build custom reports. 75 reviewers of WhatConverts have provided feedback on this feature. | 89% (Based on 75 reviews) |
Administration
Martech Integrations | As reported in 88 WhatConverts reviews. Integrates with marketing software such as CRM, marketing automation, and digital advertising to measure and optimize the customer journey across channels | 88% (Based on 88 reviews) | |
Privacy, Security, and Compliance | Helps companies ensure they comply with industry-specific standards for data management and privacy, such as PII, PCI, HIPAA, and GDPR This feature was mentioned in 99 WhatConverts reviews. | 94% (Based on 99 reviews) | |
Performance and Reliability | Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took 114 reviewers of WhatConverts have provided feedback on this feature. | 95% (Based on 114 reviews) |
Lead Intelligence
Lead Validation | Product accurately cleans, deduplicates, and verifies lead data. | Not enough data | |
Lead Enrichment | Product enriches existing lead data with missing information. | Not enough data | |
Lead Quality | Product provides accurate, up-to-date contact information for leads, such as email address or phone number. | Not enough data | |
Lead Analysis | Prioritizes leads through lead scoring, market insights, account-level insights, etc. | Not enough data | |
Browser Extension | Product offers a browser extension that validates or enriches lead information within the user’s browser. | Not enough data |
Lead Monitoring
Features | Provides features to create and manage lists of potential customers | Not enough data | |
Performance | Monitors form’s performance and contribution to the sales pipeline | Not enough data | |
Identification | Identifies the visitor, tracks the pages that they are visiting, and the time they are spending on each page | Not enough data |
Data Capture
Mobile | Records leads using different types of devices | Not enough data | |
Websites | Captures form submissions from existing forms on websites or landing pages | Not enough data | |
Social Media | Captures leads across social media channels | Not enough data | |
Data | Captures measurable, real customer data gathered directly from a website | Not enough data |
Customization
Forms | Creates custom lead capture forms for specific uses, such as an e-book download or email newsletter | Not enough data | |
Personalization | Changes colors, calls to action, or form length to personalize lead capture | Not enough data | |
Templates | Provides pre-configured templates that can be customized by users | Not enough data | |
Integration | Integrates with sales and marketing software solutions to transfer lead data between them | Not enough data |
Generative AI
AI Text Generation | Allows users to generate text based on a text prompt. | Not enough data | |
AI Text Summarization | Condenses long documents or text into a brief summary. | Not enough data | |
AI Text Summarization | Condenses long documents or text into a brief summary. | Not enough data | |
AI Text Summarization | Condenses long documents or text into a brief summary. | Not enough data |
