UKG Pro
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UKG Pro Reviews & Product Details - Page 3

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UKG Pro Overview

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What is UKG Pro?

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® puts people at the center of your strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM),our comprehensive human capital management solution (HCM) anticipates people’s needs beyond just work. We partner with you every step of the way to drive better business outcomes and create great workplaces for all.

UKG Pro Details
Product Website
Discussions
UKG Pro Community
Languages Supported
Danish, German, English, French, Italian, Malay, Dutch, Portuguese, Spanish, Swedish
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Product Description

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® puts people at the center of your strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM),our comprehensive human capital management solution (HCM) anticipates people’s needs beyond just work. We partner with you every step of the way to drive better business outcomes and create great workplaces for all.

How do you position yourself against your competitors?

With UKG Pro, you can confidently support your people with deeper visibility and integration across all people operations. Make timely, people-focused decisions across your entire people operations, elevated by AI- backed recommendations and insights. Build inspired and motivated work experiences that create a more open and inclusive culture your people can be proud of.

Seller Details
Seller
UKG
Company Website
Year Founded
1977
HQ Location
Weston, FL
Twitter
@UKGInc
44,829 Twitter followers
LinkedIn® Page
www.linkedin.com
14,118 employees on LinkedIn®
Phone
(800) 432-1729
Description

At UKG, our purpose is people. As strong believers in the power of culture and belonging as the secret to success, we champion great workplaces and build lifelong partnerships with our customers to show what’s possible when businesses invest in their people. One of the world’s leading HCM cloud companies today, UKG and our Life-work Technology approach to HR, payroll, and workforce management solutions for all people helps more than 80,000 organizations around the globe and across every industry anticipate and adapt to their employees’ needs beyond just work. To learn more, visit ukg.com.

Natalie A.
NA
Overview Provided by:
Natalie Arenal
Associate Manager, Social Media at UKG

Recent UKG Pro Reviews

CB
Christopher B.Mid-Market (51-1000 emp.)
4.0 out of 5
"Better than Ascentis!"
It was much better than Ascentis... UKG acquired our old HRIS and they improved the interface. The customer service was pretty good too.
Read more
Verified User
A
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"UKG Pro Review"
The ability to automate profile assignments
Read more
Ronni H.
RH
Ronni H.Mid-Market (51-1000 emp.)
5.0 out of 5
"Great experience with this program."
Easy to see my paystub. Easy to see current benifits or if anything is due for compliance
Read more
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
3 people requested security information

UKG Pro Media

UKG Pro Demo - UKG Pro People Center
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user-friendly application
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1,531 UKG Pro Reviews

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UKG Pro Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for UKG ProQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Manik K.
MK
Technical Consultant II
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about UKG Pro?

I can see my pending leaves and smoothly apply for leave with the reason of applying Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

I dont like the user interface its not user friendly . Now they have atleast added shortcut feature but earlier it used to get lost. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Using shortcut feature to highlight on the front dashboard left side making the work easy Review collected by and hosted on G2.com.

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Response from Alexandra Fischer of UKG Pro
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Thank you for sharing your experience with UKG Pro. We understand your concerns about the user interface and are continuously working to enhance the platform for a more user-friendly experience.

Helpful?
Share
Admin Approval Link
CB
Senior Specialist, HR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about UKG Pro?

It was much better than Ascentis... UKG acquired our old HRIS and they improved the interface. The customer service was pretty good too. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

There was some clunkiness when it comes to the timekeeping system. Customer service wasn't consistent. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

None. Review collected by and hosted on G2.com.

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Verified User in Hospital & Health Care
AH
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about UKG Pro?

The customer service is always friendly, prompt and professional Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

Being able to make back end adjustments rather than reversing and re-keying would be nice Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

The ability to schedule into multiple jobs without issue. Review collected by and hosted on G2.com.

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Response from Alexandra Fischer of UKG Pro
Editedit

We appreciate your feedback. Thank you!

Helpful?
Share
Admin Approval Link
Rohith V.
RV
Delivery Manager
Financial Services
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
What do you like best about UKG Pro?

Lots of customisations

User friendly

UI made for all company sizes

Easy integration with third party apps Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

Too many clicks to reach the features as destination Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Ease of running the operations related to the payroll, salary slip management, Leave Management System and Communication to the applicants Review collected by and hosted on G2.com.

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Helpful?
Share
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Verified User in Real Estate
AR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about UKG Pro?

customer service is great support and also community. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

some feature cannot be used for component company if the main company is not utilized yet. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Global payroll management Review collected by and hosted on G2.com.

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Response from Alexandra Fischer of UKG Pro
Editedit

Thank you so much for taking the time to leave a review!

Helpful?
Share
Admin Approval Link
Verified User in Hospitality
GH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about UKG Pro?

Easily look up staff when editing time cards. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

Complicated process to run reports and information regarding staff. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

employee attendance and tracking of tardiness if necessary. Review collected by and hosted on G2.com.

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Helpful?
Share
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Octavio L.
OL
Global Sr. Director - QA &amp; Regulatory
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Thank You page
What do you like best about UKG Pro?

Contains everything you need to manage your team and your information Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

Its not as easy to use, but it coiuld be becasue I do not use it everyday. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Trying to locate what I am looking for. Once I find it, there are no issues. Review collected by and hosted on G2.com.

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Helpful?
Share
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Faith W.
FW
Front Desk Administrator
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about UKG Pro?

Easy to use and can help track your payday Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

i dont like the automated logging out of it Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Not sure Review collected by and hosted on G2.com.

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Response from Alexandra Fischer of UKG Pro
Editedit

Thank you for sharing your thoughts, Faith!

Helpful?
Share
Admin Approval Link
Christian H.
CH
HR Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about UKG Pro?

Ease of use. UKG has all of our employees data and records in one easy location. It allows our employees to access information as well. UKG partners with our other softwares. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

Having to extra secruity authentication every time Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

UKG has all of our employees information in one easy location. I can look at all employees and compare tenure, pay, position, etc. It alos allows our employees to have a profile to change any of their personal information, see thier pay, apply for jobs, and more. Review collected by and hosted on G2.com.

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Response from Alexandra Fischer of UKG Pro
Editedit

Hi Christian! Thanks so much for taking the time to leave your feedback. It is much appreciated!

Helpful?
Share
Admin Approval Link
Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about UKG Pro?

1. Seamless onboarding

2. Distinctive features for each scope of employee engagement.

3. All in one place Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

Nothing as of now, been using for sometime now and absolutely loving it! Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

1. I was onboarded using UKG Pro, and had such a seamless experience.

2. I get to see all parts of Employee related info at one place. Review collected by and hosted on G2.com.

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Response from Alexandra Fischer of UKG Pro
Editedit

Thank you for sharing your positive experience with UKG Pro. We're glad to hear that it has been beneficial for your onboarding and employee-related information needs.

Helpful?
Share
Admin Approval Link

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