Token of Trust Reviews & Product Details

This app adds a layer of protection for selling my product. It’s easy to use process, makes checkout safe for me, and the client as well. 

Merchants, if you needs customer support the staff lays out the red carpet treatment to make sure you are satisfied. I want to extend my deepest gratitude for Token of Trust app. The app is essential to running your business no matter the product. The best gift you can give to yourself is to have a Token of Trust. Review collected by and hosted on G2.com.

Token of Trust has been a game-changer for my business, and I truly appreciate the extra layer of security it provides. If I had to point out anything, I’d say there was a bit of a learning curve at first—understanding how the verification process fit into my checkout flow took some getting used to. Thankfully, the customer support team was incredible and made sure I had everything set up correctly. If anything, I think having clearer step-by-step guidance upfront could make the onboarding process even smoother. But overall, the protection, ease of use, and top-notch support make Token of Trust an essential tool for my business. Review collected by and hosted on G2.com.

We use Token of Trust for age verification in our app. During the integration process, we used their API and Token of Trust’s support team was always responsive when we had questions that weren’t covered in their developer docs. We even had some advanced requests requiring changes to their API and their team was able to rapidly turn around an update to keep our project timeline on track. Review collected by and hosted on G2.com.

Not much to dislike. More robust documentation could be helpful, but their support team has always been able to answer our questions. Review collected by and hosted on G2.com.

Update: We've been using Token of Trust for over 2 year now and I can't believe how fast Token of Trust's verifications are! I’ve used other KYC and identity verification tools, but upon discovering Token of Trust, I was blown away by the features they make available within their integrations. Token of Trust goes beyond identity and age verification. They provided preset business and decision workflows that simplified our setup. When considering different providers, we thought we might need to design our own workflow on how to handle the data returned from the identity verification provider but this wasn’t the case with Token of Trust — their system took care of all of this automation for us. Best of all, Token of Trust was able to support internationalization of the verification user interface unlike any other provider. Token of Trust is a comprehensive verification and compliance solution. Review collected by and hosted on G2.com.

Shopping for a quality verification provider is a daunting task and there are so many of them. There are also a lot of huge enterprise players that seem to own the market. It took me a while to discover Token of Trust, but they really punch above their weight class. I wish I had discovered Token of Trust sooner. Review collected by and hosted on G2.com.

Update March 18, 2024: We've been with Token of Trust from April of last year and continue to be a happy customer. We've had very few issues in that time because the service has worked as advertised. Thanks for being such a reliable and consistently good part of our onboarding process!

Token of Trust is providing identity verification with enterprise-like features without the hassle that enterprise software purchases usually involve. It was easy to buy with no negotiations and no long sales conversations. It was also easy to setup and integrate. And most of all, easy for our providers and members to use.

I’m very impressed with how easily, quickly, and accurately identity document verification is done. We reviewed other services and I’m aware of how document verification services can fail identity verifications (like blurry photos) quickly without offering any course of action for the user to fix their submission. There are also other providers who recklessly approve too many document verifications. Token of Trust seems to be right in the sweet spot, with useful features that help more users get verified quickly. Review collected by and hosted on G2.com.

We’ve had cases where we needed to use Token of Trust to investigate more information and Token of Trust was very strict on their policies for protecting the privacy of patient and physician information. Our team was required to go through background checks in order to gain certain privileges. Some of the identity verification alternatives to Token of Trust allow their customers to access sensitive information without going to such lengths to verify the administrators of the account. I’m comforted to know how serious Token of Trust is about privacy and security, despite the extra steps it required from our team. Review collected by and hosted on G2.com.

To say that support is epic would be an understatement. These guys are on it! They work really hard at having a superior product. The product just works and works well. I love that I have another viable option for online age verification. There was really only one other option. They worked well, but because they were the only place they never worked very hard. For my business, it is required to have age verification at checkout, so I would often get frustrated with the "other guys". TOT actually wants my business. I also like the pricing tier. At the end of the month, I am not hit with a massive bill because we have tons of repeat customers. Review collected by and hosted on G2.com.

I am not a big fan of how cheery and upbeat Austin is! lol. Just kidding. Honestly, I can't really think of a downside to TOT. Review collected by and hosted on G2.com.

The Token of Trust KYC and AML setup process is very easy and rapid. The expertise of the integration team is unlike any other software company I’ve worked with — they took time to get to know our business, its processes, and their recommendations were sound and useful. We've been using Token of Trust for over a year and it has been excellent. Review collected by and hosted on G2.com.

We required an integration that Token of Trust didn’t have support for right away. However, the team came back with options and we decided to use their white-glove consulting services — through this program, we were able to quickly achieve a custom integration. They delivered a new integration in a few weeks and we were impressed with the turnaround. Review collected by and hosted on G2.com.

Token of Trust is the last line of defense against fraudulent orders in our online store. I'm very satisfied with how quick and easy it is to use Token of Trust to verify our customers. I feel more confident with Token of Trust at our side before new high value orders to new customers are fulfilled. Also, we seldomly hear any complaints from customers about Token of Trust's verifiation process. Review collected by and hosted on G2.com.

Token of Trust is very strict when it comes to permissions and protecting consumer privacy - which makes sense and is a good thing. However, after one of our team members left the company, we noticed that they were the only person with sufficient access to view submitted documents. In order to gain this access for another team member, we need to have another team member go through a background check. Review collected by and hosted on G2.com.

Thanks to Token of Trust, we’ve been able to stay compliant over the past three years in which we’ve used their services. During this time, there were a lot of regulatory changes and Token of Trust’s success team was proactive in helping us navigate them. It’s been a very important part of our compliance tool set and has been a good value. Review collected by and hosted on G2.com.

Nothing. Token of Trust is super great to work with. Review collected by and hosted on G2.com.

Easy to invite clients to get verified. Clients find the identity verification process to be quite effortless. Tracking the progress clients within the KYC and AML process is easy. The tools are very reliable and always do what we’d expect. Top notch customer service! Review collected by and hosted on G2.com.

Given that Token of Trust is headquartered in the United States and that our offices are located throughout Europe and the Middle East, we initially had concerns about the company’s response time to support issues — we’ve had ZERO problems with this. Their customer success team is quick to respond when there have ever been any questions. Review collected by and hosted on G2.com.

What I love most about Token of Trust for Telehealth is its seamless verification process for patients and practitioners. It ensures a secure and trustworthy experience for everyone involved. Patients can easily verify their identity, making interactions smoother and more secure. Practitioners benefit from streamlined credential verification, enhancing their credibility and fostering trust with patients. With Token of Trust, telehealth becomes not only efficient but also exceptionally reliable, contributing to a positive and optimistic future for remote healthcare. Review collected by and hosted on G2.com.

What I appreciate most about Token of Trust is its commitment to seamless verification for telehealth, ensuring a secure and trustworthy experience for patients and practitioners alike. Review collected by and hosted on G2.com.