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Avalara makes tax compliance faster, easier, more accurate, reliable, and valuable for 41,000+ business and government customers in over 75 countries. Tax compliance automation software solutions from
Vertex software enables tax determination, compliance, and reporting, tax data management, and document management with powerful pre-built integrations to core business applications. Vertex brings
Anrok is the global sales tax platform for software and digital products. From startups to the enterprise, modern finance teams choose Anrok for monitoring their exposure, calculating and collectin
DAVO automatically sets aside the exact amount of sales tax you collect daily using sales data from your POS system, and then files and pays it to the State, on time and in full. With DAVO, your sales
🔍 Navigating the sales tax maze? We've got you covered! In today's wild world of business, companies selling across multiple states face some seriously tricky sales tax challenges 😅. Staying complian
Convenient online platform for Sales Tax/VAT returns filing. LOVAT collects all of your sales and tax data across any sales channels and files tax returns in a minute. Free trial is available with 6 m
Numeral is the modern platform for sales tax compliance. From registration to remittance, Numeral provides an end-to-end solution to support global growth. Leading ecommerce and SaaS companies tru
Paddle offers a comprehensive payment, tax, and subscription solution for SaaS companies. Instead of managing a fragmented payments stack, we provide an all-in-one platform that serves as your single
TaxJar is reimagining how businesses manage sales tax compliance. Our cloud-based platform automates the entire sales tax life cycle across all of your sales channels — from calculations and nexus tra
Sovos provides businesses with the confidence needed to navigate an increasingly regulated world. Offering a modern, IT driven response to compliance, Sovos’ solutions are scalable, reliable and secur
Looking for a solution to streamline your sales tax management? Complyt is the top platform for automating sales tax in the US, making it easy for businesses around the world to stay compliant. Our
Streamline your ecommerce operations with Webgility by automatically syncing your sales, inventory, and orders across multiple platforms directly into QuickBooks. Manage your entire business from one
Combining the power of automation and a team of certified TaxGeeks, TaxCloud instantly calculates sales tax rates across the 13,000+ jurisdictions in the U.S., collects sales tax at the moment of tran
Quaderno handles tax compliance worldwide so savvy entrepreneurs don’t have to. Our mission is for you to focus on your business and the work you love. Quaderno provides all the tools you need to s
Cleverbridge is the all-in-one ecommerce platform for global subscription businesses. As a merchant of record (MoR), we consolidate the components of a full-service billing solution — including pay
Sales tax and VAT compliance software helps businesses utilizing customer-facing transactions to apply appropriate local and federal rules and rates to collect the correct taxes and to apply the appropriate taxes on a product from a production to point of sale. Staying up to date with changing rules and exemptions is required by law, and these tools ensure the full transaction lifecycle is aligned with any relevant jurisdictions—which can vary depending on the number of markets a business serves. Business owners, customer support teams, accounting teams, finance controllers, and e-commerce administrators in a variety of industries use sales tax compliance products to oversee tax collection and filing for all sales transactions, also known as indirect tax in the United States.
A key feature of tax compliance software is its ability to adjust sales tax prices for certain products, customers, or occasions as necessary. This includes a customer’s change in circumstances, sales tax holidays, and any update to official regulations when new legislation is passed. This software also assists in adding the proper tax on a product whenever value is added at each stage of the supply chain. Proper use of these tools will greatly reduce the effort in tracking customer and rate data, as well as minimize the risk of any oversight that could result in customer dissatisfaction, missing funds, or legal ramifications. Some sales tax compliance tools manage other sales tax equivalences around the world, such as GST, and will also send notifications for important tax filing dates or required paperwork.
There are different types of tax systems implemented around the world that vary in complexity from country to country. Tax software offers different features and tools to help manage the varying tax complexities around the globe.
Sales tax software
Sales tax compliance software assists companies that have customer-facing transactions and need to charge sales tax, or use tax (usually in the United States). This type of software makes sure the correct taxes are collected, declared, filed, and paid on time.
Value-added tax (VAT) software
Most commonly used in European, Latin American, Asian, and African countries, VAT, or value-added tax compliance software, tracks taxes at every stage of the supply chain where value is being added and ensures the correct collection, filing, and remittance of VAT.
Goods and services tax (GST) software
GST is a type of indirect tax that is used by countries around the world that is applied to consumer goods and services, paid for by the consumer and remitted to the government by the company selling the goods or services. This type of software determines the correct GST to collect, helps companies stay compliant with current regulations, and manages remittance.
The following are some core features within tax management software that can help users streamline and automate the processes of tracking rates, rules, and exemptions, among others:
Integration with accounting and transaction tools: These systems often integrate with ERP systems and accounting software to ensure budgets, profits, and projections are accurate across the organization, as well as point of sale and e-commerce tools so taxes are correctly represented to customers and collected in all eligible transactions.
Automatic updates on rates and rules: Tax platforms can assess rates based on geolocation so customers are charged the right rates for their purchases. These tools also calculate the correct rate for a variety of instances, including product-specific tax rates, sales tax holidays, and shipping and handling rules.
Tax exemption tracking and application: Certain types of items are exempt from VAT or sales tax or can be taxed at lower rates. This software can track these exemptions, along with exemption certificates, and apply them to the proper party.
Sales tax and VAT rates and rules tracking: Tax compliance software can track tax rates—which means that sales tax calculations are based on a customer’s state, county, city, and district—while applying tax data in real time. There are also various types of VAT rates that are applied in European countries which depend on the product or service involved in the transaction.
Other Features of Sales Tax and VAT Compliance Software: GST, VAT
This software helps automate tasks and navigate very complex tax regulations to assist accountants with tax calculations and exceptions, returns, and compliance maintenance.
Applies the correct tax: Taxes can vary depending on what type of product or service is sold to the customer and where that product or service is received. Tax compliance software can evaluate sales and apply the correct tax based on local rules and regulations, as well as automatically track sales tax holidays and other exemptions.
Files and remits returns: Tax compliance software can track filing deadlines and dates for separate jurisdictions so payments are on time and streamlined to multiple tax authorities. This software also auto-populates forms by exporting tax data and can archive records for easy access and future audits.
Manages tax documents: Tax compliance platforms upload tax documents, such as exemption certificates, to the cloud or server to allow for easy retrieval of forms and documents through dashboards.
Complies with government requirements: This software can maintain up-to-date rules and rates set by the government which helps to increase the accuracy of tax compliance, and ensure rate calculations are correct. Compliance software can also track and store exemption certificates to make sure they are valid, and maintain these records for audit reporting purposes.
Tax compliance solutions can come with their own set of challenges.
Accurate inputs: Tax compliance software does a good job of filing tax returns and making rate determinations, assuming the information is entered correctly. All software requires some sort of human interaction and input, which can lead to human error. VAT compliance software output is only as good as its inputs.
Legal questions: This software can answer all types of questions that relate to using the software, but most platforms don’t answer legal queries due to liability reasons.
Tax determinations: Compliance software provides a rather long list of tax categories the user must pick from which can lead to incorrect tax determinations. Unfortunately, this type of software can’t make tax determinations for the user because each instance is different and unique.
Pricing: This type of software is known to be expensive, and usually includes additional subscription, onboarding, and implementation fees. Software buyers need to do their due diligence before purchasing tax compliance software because they will most likely have to enter into a contract that could span several years.
When selecting sales tax and VAT management software, it is important to first look at what type of tax system(s), exemptions, and integrations a company needs to support and manage, and then familiarize oneself with the different types of software available. The geographical location of the business should also be considered because tax systems vary from location to location. There are a variety of options when it comes to tax management software, including those designed for SMB and enterprise size organizations.
Create a long list
A long list should include all options that may provide the buyers with the functionality they need. Depending on the country that the organization resides in/or pays taxes in, this list might include solutions that can help with local and federal rules and rates, tax collection and filing, and integrations with other accounting and transaction tools.
Create a short list
After reviewing and researching the software on the long list, the buyer can widdle down this list based on the budget. Tax compliance software is available to suit all budgets and some general tax applications may be downloaded free or bought off the shelf at a lower price.
Buyers must keep in mind, however, that the more specialized a software is, the more expensive it gets. This is the case because the user base for specialized software is usually relatively small. If the company wants something specific to their industry or customized for the business, they should be prepared to pay a premium.
Conduct demos
Companies should make sure to demo all of the products that end up on their short list. During demos, buyers should ask specific questions related to the functionalities they care most about, for example, one might ask to be walked through all of the remittance features, how to run reports for audits, or how to import financial data from other systems.
Choose a selection team
The accountants, controllers, and support teams who will be using this software must be involved in the selection process. The accountant may prefer an application that is compatible with the ones they currently use. Every business is different and the accountant or controller is most likely in the best position to offer an educated opinion about the best choice for the particular needs of the business. The controller may even be able to help the company install and set up the software of choice.
After choosing a software, buyers must remember that they don’t have to be stuck with this selection forever; most platforms allow for add-ons or modifications. However, this decision shouldn’t be made lightly because no matter what software is chosen, it will be a big time and money commitment. To see ROI, buyers can’t change their minds a few months later and switch software again.
Negotiation
Negotiating a software contract is important to minimize risk, whether it is in terms of performance protection, security protection, or simply making sure that both parties are in complete agreement with what to expect from the other.
If the business has cash flow, they could ask for a discount in return for an annual upfront payment, and many software providers are happy to make that deal. Other times, a software provider may offer unlimited usage if the buyers pay upfront instead of paying a monthly or quarterly package price.
Buyers should also determine if they will need help implementing the software or integrating it with another system. Usually, a software provider's first offer will include some implementation services in a given timeframe. Buyers can ask for these services to be removed if they can manage it themselves, or if a third party can do it for cheaper.
They also need to decide for how long they will need this software. If the company is planning to use the software for several years, the buyer can negotiate longer terms of contract which sometimes results in more favorable pricing.
Final decision
The final decision should be based on all the information gathered previously. Businesses should try to prioritize needs and select the solution that meets most of, if not all of, their requirements. Companies must remember that there is no one perfect software, but there is one that is best for their business.
If possible, buyers must conduct a pilot program with a smaller sample size of users to gauge how well the software is received. If the platform gets high marks, they can buy with more confidence. If the tool is found to be inefficient or not performing as expected, it might be time to test another software.