# Best Enterprise Billing Software *By [Nathan Calabrese](https://research.g2.com/insights/author/nathan-calabrese)* Products classified in the overall Billing category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Billing to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Billing category. In addition to qualifying for inclusion in the Billing Software category, to qualify for inclusion in the Enterprise Business Billing Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business. ## How Many Billing Software Products Does G2 Track? **Total Products under this Category:** 754 ## How Does G2 Rank Billing Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 31,000+ Authentic Reviews - 754+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Top Billing Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [NetSuite](https://www.g2.com/products/netsuite/reviews) | 4.1/5.0 (4,608 reviews) | End-to-end billing with customizable revenue recognition | "—" | | 2 | [Xero](https://www.g2.com/products/xero/reviews) | 4.4/5.0 (1,573 reviews) | Cloud-native invoicing with automated bank reconciliation | "[Effortless Accounting, Minor Payroll Hiccups](https://www.g2.com/survey_responses/xero-review-12717758)" | | 3 | [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) | 4.4/5.0 (1,778 reviews) | QuickBooks-integrated AP/AR approval workflows | "[Great Bill Payment Platform](https://www.g2.com/survey_responses/bill-ap-ar-review-12713619)" | | 4 | [PayPal Invoicing](https://www.g2.com/products/paypal-invoicing/reviews) | 4.4/5.0 (181 reviews) | PayPal-native invoicing with integrated payment collection | "[Fast, Professional Invoicing That Helps Clients Pay Faster](https://www.g2.com/survey_responses/paypal-invoicing-review-12757259)" | | 5 | [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) | 4.6/5.0 (1,181 reviews) | Mobile invoicing with integrated payment collection | "[Seamless Payment Collection with Automation](https://www.g2.com/survey_responses/square-point-of-sale-review-12672421)" | | 6 | [FreshBooks](https://www.g2.com/products/freshbooks/reviews) | 4.5/5.0 (952 reviews) | Service-business invoicing with automated recurring billing | "[Slick Invoicing and Time Tracking That Makes Billing Effortless](https://www.g2.com/survey_responses/freshbooks-review-12632716)" | | 7 | [Zoho Invoice](https://www.g2.com/products/zoho-invoice/reviews) | 4.7/5.0 (352 reviews) | Zero-cost invoicing with automated payment reminders | "[Zoho Makes Finances Tracking & Bookkeeping Easy with Clear Cash-Flow Tracking](https://www.g2.com/survey_responses/zoho-invoice-review-12560947)" | | 8 | [Stampli](https://www.g2.com/products/stampli/reviews) | 4.6/5.0 (1,915 reviews) | AI-coded invoice approval with ERP sync | "[Streamlined Invoice Approvals with Smart Duplicate Detection and Seamless Accounting Integration AI](https://www.g2.com/survey_responses/stampli-review-12633133)" | | 9 | [Wave Invoicing](https://www.g2.com/products/wave-invoicing/reviews) | 4.6/5.0 (14 reviews) | Recurring invoicing with integrated payment collection | "[I <3 Wave](https://www.g2.com/survey_responses/wave-invoicing-review-7060148)" | | 10 | [Zoho Books](https://www.g2.com/products/zoho-books/reviews) | 4.4/5.0 (317 reviews) | End-to-end invoicing with Zoho-native automation | "[Zoho Books Makes Accounting Simple with a Clean Dashboard and Smart Automation](https://www.g2.com/survey_responses/zoho-books-review-12609036)" | ## Which Type of Billing Software Tools Are You Looking For? - [Billing Software](https://www.g2.com/categories/billing) *(current)* - [Invoice Management Software](https://www.g2.com/categories/invoice-management) - [Accounts Receivable Software](https://www.g2.com/categories/accounts-receivable) - [Subscription Billing Software](https://www.g2.com/categories/subscription-billing) --- **Sponsored** ### Chargebee Chargebee is the billing and monetization platform built for the AI economy. From fast-scaling startups to global enterprises, we help companies capture, optimize, and scale revenue — no matter their GTM strategy or pricing model. Whether you’re experimenting with usage-based pricing, launching AI-powered products, or expanding globally, Chargebee gives you the flexibility and automation to grow with confidence. Chargebee is trusted by businesses of all sizes, including Zapier, Freshworks, DeepL, Condé Nast, and Pret A Manger, and is proud to have been consistently recognized by customers as a Leader in Subscription Management on G2. To learn more about how Chargebee can help unlock and maximize revenue growth, visit Chargebee.com. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=90&secure%5Bdisplayable_resource_id%5D=90&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=90&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=3294&secure%5Bresource_id%5D=90&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fbilling&secure%5Btoken%5D=c5a8d71a7142b3cb0bad52c1a1d544ec47ca0e04f185e6df5f346f9df8803ffb&secure%5Burl%5D=https%3A%2F%2Fwww.chargebee.com%2F%3Futm_source%3Dg2crowd%26utm_medium%3Dcpc&secure%5Burl_type%5D=custom_url) --- ## Buyer Guide: Key Questions for Choosing Billing Software Software ### What does Billing software do? I frame Billing software as the system that turns products, services, subscriptions, projects, and usage into invoices customers can review and pay. Across the G2 feedback I analyzed, users connect this category with invoicing, recurring payments, quote-to-cash workflows, time tracking, estimates, contracts, payment links, customer records, accounting sync, and revenue recognition. These tools help teams create bills, apply the right charges, send reminders, collect payments, and keep billing activity tied to finance or customer systems. The category matters most when invoicing depends on too many spreadsheets, manual calculations, disconnected payment tools, and follow-up emails. ### Why do businesses use Billing software? The clearest pattern I saw in G2 reviews was time lost to manual invoicing and payment follow-up. Users want billing to move faster without losing accuracy across contracts, projects, subscriptions, or customer accounts. - **Faster invoice creation:** Reviewers often value tools that turn quotes, time entries, projects, orders, or customer data into invoices with less manual entry. - **Payment collection:** Users connect billing software with payment links, reminders, recurring payments, online payment options, and cleaner accounts receivable work. - **Time and project billing:** Service teams use billing tools to track billable hours, fixed-fee work, utilization, expenses, and client-level charges. - **Accounting alignment:** G2 reviewers often mention sync with systems like Xero, QuickBooks, NetSuite, or Salesforce when billing needs to match finance records. Pricing, invoice customization, slow performance, sync errors, reporting limits, support delays, and complex setup need close review. ### Who uses Billing software primarily? After reviewing G2 profiles, I found that Billing software supports a wider range of users than finance alone, including: - **Finance and accounting teams:** Create invoices, reconcile payments, manage AR, review revenue, and keep records audit-ready. - **Business owners and founders:** Send estimates, invoices, contracts, and payment requests without a large finance team. - **Project and service teams:** Track billable work, timesheets, expenses, fixed-fee projects, and client profitability. - **Revenue operations teams:** Connect quotes, contracts, subscriptions, renewals, and billing data across sales and finance. - **Administrators and office managers:** Manage customer records, payment status, reminders, templates, and billing workflows. ### What types of Billing software should I consider? When I compare G2 review themes, Billing tools are classified by how a business charges customers and how closely billing needs to connect with finance systems: - **Invoice and payment tools:** Suited to simple invoices, payment links, reminders, customer records, and small business billing. - **Subscription billing platforms:** Built around recurring charges, renewals, plan changes, proration, and customer billing cycles. - **Usage-based billing systems:** Useful for metered pricing, consumption data, credits, overages, and variable customer charges. - **Project and time billing tools:** Designed for agencies, consultants, and service teams that bill by hours, milestones, or fixed-fee work. - **Quote-to-cash platforms:** A strong match when quotes, contracts, invoices, payments, revenue recognition, and accounting need to stay connected. ### What are the core features to look for in Billing software? When I assessed this category against G2 review themes, the features that keep billing accurate, collectible, and connected to finance came down to a few core areas: - **Invoice generation and customization:** Teams need templates, line items, tax fields, discounts, contract details, branding, and flexible invoice layouts. - **Recurring and usage-based billing:** Subscriptions, renewals, proration, metered usage, credits, overages, and plan changes should be manageable without manual recalculation. - **Payment and collection controls:** Payment links, reminders, auto-pay, partial payments, refunds, customer portals, and dunning support help reduce unpaid invoices. - **Accounting and revenue sync:** Billing data should connect with accounting, ERP, CRM, tax, and revenue recognition systems without constant exports. - **Reporting and audit visibility:** AR aging, invoice status, cash collection, revenue reports, customer balances, and change history need clear tracking. ### What trends are shaping Billing software right now? From the G2 themes and market signals I reviewed, several shifts are making billing more complex and more connected to downstream finance work: - **Hybrid pricing is making billing more complex:** Companies are combining subscriptions, usage charges, credits, overages, and multi-year agreements in the same billing motion. - **Usage-based billing is moving closer to revenue recognition:** Finance teams need usage, invoicing, and recognized revenue to line up without month-end spreadsheet fixes. - **E-invoicing is becoming a compliance requirement:** Structured invoice data, real-time tax reporting, and country-specific mandates are making invoice automation harder to treat as optional. - **AI monetization is changing billing design:** AI products are pushing billing teams to price around usage, credits, seats, and changing cost patterns. - **Quote-to-cash is becoming more connected:** Billing is moving closer to quoting, contracts, collections, revenue recognition, and customer account data. ### How should I choose Billing software? Looking across G2 feedback, I suggest starting with the charge type that creates the most billing work today. Service businesses should prioritize time tracking, project billing, expenses, invoice templates, and client-level reporting. Subscription or SaaS teams need stronger recurring billing, usage handling, proration, dunning, and revenue recognition support. Companies with heavier finance needs should review ERP or accounting sync, audit history, tax handling, payment status, and reporting depth. I also advise checking invoice customization, support quality, sync reliability, pricing structure, and performance because G2 reviewers often tie those details to how well billing holds up once volume grows. --- ## What Are the Top-Rated Billing Software Products in 2026? ### 1. [NetSuite](https://www.g2.com/products/netsuite/reviews) **Average Rating:** 4.1/5.0 **Total Reviews:** 4,608 **Product Description:** As the world's #1 AI Cloud ERP solution for more than 25 years, NetSuite has helped businesses gain the visibility, control, and agility to build and grow a successful business. First focused on financials and ERP, we now provide an AI-powered integrated system that also includes inventory management, HR, professional services automation, and commerce, and is used by more than 43,000 customers in 220 countries. ### What Do G2 Reviewers Say About NetSuite? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** in NetSuite beneficial for creating reports and navigating its features effortlessly. - Users value the **customizability** of NetSuite, which effectively adapts to diverse business needs and processes. - Users value the **rich reporting capabilities** of NetSuite, enhancing data organization and integration across business operations. - Users value the **extensive customization options** in NetSuite, enhancing flexibility and control over their data management. - Users value the **extensive customization options** of NetSuite, enhancing usability and tailoring the system to their needs. **Cons:** - Users find the **learning curve** of NetSuite challenging, especially with complex settings and integrations that complicate usability. - Users find the **interface outdated and unclear** , along with significant integration and usability issues that hinder effectiveness. - Users struggle with **missing features** in NetSuite, finding integration, customization, and initial setup particularly challenging. - Users find **limited customization** in NetSuite frustrating, which hinders integration and overall usability of the system. - Users often find NetSuite **not user-friendly** , facing challenges with its steep learning curve and outdated interface. #### Key Features - Workflow Capability - Contact & Account Management - Mobile User Support - Custom Reporting - Invoice Customization #### What Are Recent G2 Reviews of NetSuite? **Rating:** 4.5/5.0 stars *— Evan C.* [Read full review](https://www.g2.com/survey_responses/netsuite-review-12772509) --- **"[Easy Navigation, Strong Integrations, and Amazing NetSuite Support](https://www.g2.com/survey_responses/netsuite-review-12806676)"** **Rating:** 4.5/5.0 stars *— Rebecca S.* [Read full review](https://www.g2.com/survey_responses/netsuite-review-12806676) --- #### What Are G2 Users Discussing About NetSuite? - [Is NetSuite an accounting software?](https://www.g2.com/discussions/is-netsuite-an-accounting-software) - 4 comments - [What is NetSuite built on?](https://www.g2.com/discussions/what-is-netsuite-built-on) - 1 comment - [Is NetSuite a good ERP system?](https://www.g2.com/discussions/is-netsuite-a-good-erp-system) - 3 comments, 1 upvote ### 2. [Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) **Average Rating:** 4.2/5.0 **Total Reviews:** 1,408 **Product Description:** Agentforce Revenue Management, formerly Salesforce Revenue Cloud, is Salesforce’s revenue lifecycle management solution for managing pricing, quoting, contracts, billing, and revenue operations on the Salesforce platform. It helps companies automate quote-to-cash workflows, support complex pricing and hybrid revenue models, and keep sales and finance teams aligned from quote through invoice. Agentforce Revenue Management is built for businesses that need more than basic quote or proposal creation. Teams use it to configure products, apply pricing and discount rules, manage approvals, generate accurate quotes, connect contract terms, and support downstream billing and invoicing. It is designed for small business to enterprise companies with complex product catalogs, subscriptions, usage-based pricing, renewals, partner selling, self-service buying, and governed revenue processes. Because it is built on Salesforce, Agentforce Revenue Management connects revenue workflows with customer data, sales processes, reporting, approvals, and automation across the Salesforce platform. Its headless capabilities also allow companies to expose revenue workflows through APIs, agents, and digital channels — so pricing, quoting, approvals, and billing processes can run wherever customers, sellers, and partners work. Agentforce Revenue Management differs from lightweight quoting or proposal tools because it manages the revenue workflow behind the quote. It is designed to govern the full quote-to-cash process, including product configuration, pricing, approvals, contracts, billing alignment, renewals, and revenue operations. The solution is best suited for growing businesses, mid-market companies, and enterprises that sell through multiple sales channels and use more than one pricing model, often called hybrid pricing. Smaller teams with simple pricing or one-off proposals may prefer lightweight quoting or proposal software. Companies with complex pricing, subscriptions, usage-based models, approvals, renewals, multi-channel selling, or billing handoffs are better suited for a revenue lifecycle management platform like Agentforce Revenue Management. FAQ: What is Agentforce Revenue Management? Agentforce Revenue Management, formerly Salesforce Revenue Cloud, is Salesforce’s solution for managing the revenue lifecycle, including pricing, quoting, contracts, billing, and quote-to-cash workflows. Is Agentforce Revenue Management the same as Salesforce CPQ? Agentforce Revenue Management includes CPQ capabilities but goes beyond CPQ. Salesforce CPQ focuses on configuring products, pricing deals, and generating quotes. Agentforce Revenue Management supports a broader revenue lifecycle, including quoting, contracts, orders, billing, invoicing, and revenue operations. Who uses Agentforce Revenue Management? Sales, revenue operations, finance, IT, and operations teams use Agentforce Revenue Management to manage complex pricing, quote approvals, contract terms, billing handoffs, renewals, and revenue workflows. What problems does Agentforce Revenue Management solve? It helps companies reduce manual quote-to-cash work, improve quote accuracy, enforce pricing and approval rules, connect sales and finance processes, and manage complex revenue models such as subscriptions, renewals, usage-based pricing, and multi-channel selling. How is Agentforce Revenue Management different from Proposify, Quoter, or PandaDoc? Proposify, Quoter, and PandaDoc are lighter-weight tools for creating, sending, tracking, or signing quotes and proposals. Agentforce Revenue Management is built for governed revenue execution, including pricing rules, product configuration, approvals, contracts, billing alignment, and quote-to-cash operations. ### What Do G2 Reviewers Say About Agentforce Revenue Management (formerly Salesforce Revenue Cloud)? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** in Agentforce Revenue Management, making integration and organization seamless across departments. - Users highlight the **seamless quote-to-cash process** of Agentforce Revenue Management, enhancing collaboration and efficiency across teams. - Users value the **efficiency** of Agentforce Revenue Management, which streamlines the revenue lifecycle with seamless automation and collaboration. - Users value the **all-in-one functionality** of Agentforce Revenue Management, streamlining product quoting and contract management. - Users appreciate the **extensive organizational features** of Agentforce, enabling seamless collaboration across departments with ease of use. **Cons:** - Users find a **steep learning curve** when starting with Agentforce, requiring time and effort to navigate its features. - The platform can be **overwhelming for new users** due to its complexity and extensive feature set. - Users find the **complexity during implementation** challenging, requiring additional training and causing navigation difficulties. - Users find the **complex setup** of Agentforce Revenue Management overwhelming, requiring extra training and time for effective use. - Users find the **steep learning curve** challenging, as initial implementation and navigation can be overwhelming and complex. #### Key Features - Product Catalog - Grouping - Pricing Administration - CRM Integration - Automation #### What Are Recent G2 Reviews of Agentforce Revenue Management (formerly Salesforce Revenue Cloud)? **"[Streamlined Complex Pricing and Revenue Workflows in Salesforce](https://www.g2.com/survey_responses/agentforce-revenue-management-formerly-salesforce-revenue-cloud-review-12702894)"** **Rating:** 4.0/5.0 stars *— Kapil S.* [Read full review](https://www.g2.com/survey_responses/agentforce-revenue-management-formerly-salesforce-revenue-cloud-review-12702894) --- **"[Efficient and Reliable Tool for Complex Pricing and Billing](https://www.g2.com/survey_responses/agentforce-revenue-management-formerly-salesforce-revenue-cloud-review-12520270)"** **Rating:** 5.0/5.0 stars *— Ankit C.* [Read full review](https://www.g2.com/survey_responses/agentforce-revenue-management-formerly-salesforce-revenue-cloud-review-12520270) --- ### 3. [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 1,778 **Product Description:** BILL is a financial operations platform that provides intelligent accounts payable and accounts receivable automation for businesses. This software solution is designed to help small and midsize businesses streamline and manage their financial workflows by digitizing and automating manual processes. By centralizing financial tasks, BILL AP/AR provides greater efficiency, visibility, and control over a company’s cash flow. The AP automation software helps users manage invoice processing, approvals, and payments, while also offering tools for expense management. BILL AP/AR belongs is accounts payable automation software that serves a broad audience, including business owners, finance managers, accounting firms, accounts payable specialists, and controllers. Typical use cases for BILL AP/AR involve digitization and automation of invoice capture, routing bills for approval, scheduling and executing payments, reconciling transactions, and managing expense reports and reimbursements. The platform also integrates with popular accounting systems to facilitate accurate bookkeeping and financial reporting. Key features and benefits of BILL AP/AR include: - Comprehensive AP automation software capabilities including electronic invoice receipt, automated data extraction, customizable approval workflows, and multi-method payment processing (ACH, wire transfers, checks) - Corporate cards integration through BILL Spend & Expense (formerly Divvy) that offers credit limits from $500-$5M and automated expense management software with real-time spending controls and budget management - Expense management automation featuring receipt capture, automatic categorization, policy compliance monitoring, and seamless integration with accounting systems for streamlined reconciliation - Accounts receivable optimization tools that automate invoice delivery, payment processing, collections management, and customer communication to accelerate cash flow - Advanced security and compliance measures with bank-level encryption, fraud protection, and audit trails that meet industry standards for financial data protection - Two-way sync with accounting software such as QuickBooks, Xero, NetSuite, and others to reduce manual data entry By bringing together accounts payable automation, corporate cards, and expense management in a single platform, BILL AP/AR helps finance teams reduce payment cycle time, minimize human error, and improve vendor relationships by ensuring timely and accurate transactions. ### What Do G2 Reviewers Say About BILL AP/AR? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of BILL AP/AR, making invoicing and bill management efficient and straightforward. - Users appreciate the **easy payments** feature of BILL AP/AR, enhancing efficiency with streamlined invoice processing and support. - Users appreciate the **seamless integrations** with QuickBooks and other tools, enhancing their AP/AR management efficiency. - Users value the **easy setup** of BILL AP/AR, enabling quick implementation and minimal training for team members. - Users love the **time-saving features** of BILL AP/AR, streamlining their accounts payable workflow effortlessly. **Cons:** - Users often experience **payment issues** due to inflexible reporting, restricted access to bank info, and confusing communication. - Users highlight the **missing features** like discount terms for vendors and improvements needed in the UI. - Users often face **technical issues** with BILL AP/AR, including incorrect invoice dates and syncing glitches. - Users face **invoicing problems** with missing payments and confusion due to integration inconsistencies and vendor management issues. - Users report **vendor management issues** with automation and lack of discount terms, impacting workflow efficiency. #### Key Features - Self Service - Accounting - Capture - Matching - Digital Billing #### What Are Recent G2 Reviews of BILL AP/AR? **"[Great Bill Payment Platform](https://www.g2.com/survey_responses/bill-ap-ar-review-12713619)"** **Rating:** 4.5/5.0 stars *— Jordan Z.* [Read full review](https://www.g2.com/survey_responses/bill-ap-ar-review-12713619) --- **"[Effortless Payments with Room for Improvement](https://www.g2.com/survey_responses/bill-ap-ar-review-11449120)"** **Rating:** 4.5/5.0 stars *— Jose G.* [Read full review](https://www.g2.com/survey_responses/bill-ap-ar-review-11449120) --- #### What Are G2 Users Discussing About BILL AP/AR? - [How does Bill com integrate with QuickBooks?](https://www.g2.com/discussions/how-does-bill-com-integrate-with-quickbooks) - 1 comment - [What is Bill COM used for?](https://www.g2.com/discussions/what-is-bill-com-used-for) - 1 comment - [How do I get paid on Bill com?](https://www.g2.com/discussions/how-do-i-get-paid-on-bill-com) ### 4. [Billtrust](https://www.g2.com/products/billtrust/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 505 **Product Description:** Billtrust is a specialized B2B order-to-cash software solution designed to help finance leaders streamline their invoicing and payment processes. By transitioning from traditional paper invoicing and check acceptance to efficient electronic billing and payments, Billtrust enables organizations to enhance their cash flow management, reduce operational costs, and improve customer satisfaction. With a focus on leveraging AI-powered technology, Billtrust serves as a comprehensive platform that addresses the unique challenges businesses face in managing their accounts receivable. Targeting finance professionals across various industries, Billtrust is particularly beneficial for organizations that handle large volumes of invoices and payments. Its user-friendly interface and robust features cater to companies seeking to modernize their financial operations while maintaining a strong focus on customer experience. By automating the order-to-cash cycle, Billtrust enables finance teams to allocate their resources more effectively, allowing them to focus on strategic initiatives rather than mundane administrative tasks. With more than $1 trillion invoice dollars processed, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on delivering meaningful customer outcomes. The platform offers a suite of tools designed to facilitate electronic invoicing and payments. This not only accelerates cash flow but also minimizes the costs associated with paper-based invoicing methods. Additionally, Billtrust's AI-driven insights enable finance leaders to make informed decisions, optimize their collections strategies, and improve overall financial performance. The platform is designed to integrate seamlessly with existing financial systems, ensuring that businesses can adopt its solutions without significant disruption. By focusing on the specific needs of finance leaders, Billtrust offers a tailored approach that enhances operational efficiency and fosters stronger customer relationships through improved payment experiences. Overall, Billtrust is a powerful tool for finance leaders looking to modernize their order-to-cash processes. Its combination of advanced technology, industry expertise, and customer-centric design makes it an essential solution for organizations seeking to enhance their financial operations and drive sustainable growth. ### What Do G2 Reviewers Say About Billtrust? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **ease of use** of Billtrust, making payment processing and information organization simple and efficient. - Users appreciate the **visibility of invoice status** with Billtrust, simplifying payment tracking and customer management. - Users appreciate the **ease of payment processing** with Billtrust, allowing customers to retrieve invoices online seamlessly. - Users appreciate the **enhanced customer satisfaction** from Billtrust's easy online invoicing and seamless payment processes. - Users appreciate the **efficiency** of Billtrust, simplifying workflows and streamlining tasks for quicker, easier management. **Cons:** - Users struggle with **invoicing issues** like delayed statements and unclear payment processes, impacting overall satisfaction. - Users experience **payment issues** with Billtrust, facing delays and misapplications that complicate invoice management. - Users identify **missing features** in Billtrust, including poor integration and limited advancement in application development. - Users experience **poor customer support** , often struggling to connect with knowledgeable agents for timely assistance. - Users face frequent **login issues** with Billtrust, including delayed password resets and automatic logouts disrupting access. #### What Are Recent G2 Reviews of Billtrust? **"[Data Driven Results Daily](https://www.g2.com/survey_responses/billtrust-review-10858963)"** **Rating:** 4.5/5.0 stars *— Laura H.* [Read full review](https://www.g2.com/survey_responses/billtrust-review-10858963) --- **"[Streamlines Payment Applications with Some Hiccups](https://www.g2.com/survey_responses/billtrust-review-12670770)"** **Rating:** 4.5/5.0 stars *— LILLIAN D.* [Read full review](https://www.g2.com/survey_responses/billtrust-review-12670770) --- #### What Are G2 Users Discussing About Billtrust? - [How long has billtrust been in business?](https://www.g2.com/discussions/how-long-has-billtrust-been-in-business) - 1 comment, 1 upvote - [Is Billtrust legit?](https://www.g2.com/discussions/is-billtrust-legit) - 3 comments, 1 upvote - [What kind of company is billtrust?](https://www.g2.com/discussions/what-kind-of-company-is-billtrust) ### 5. [Xero](https://www.g2.com/products/xero/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 1,573 **Product Description:** Xero is a cloud-based accounting software solution designed to help small business owners and accounting professionals manage their financial operations efficiently. With a user-friendly interface and a focus on automation, Xero enables users to streamline their bookkeeping processes, allowing them to concentrate on growing their businesses rather than getting bogged down by administrative tasks. Targeted primarily at small businesses, Xero caters to a diverse audience that includes entrepreneurs, freelancers, and accounting firms. The platform is particularly beneficial for those who seek to simplify financial management while ensuring compliance with regional tax regulations. Xero's innovative features, such as JAX (Just Ask Xero), an AI financial superagent, enhance the user experience by providing real-time insights and automating routine tasks. This allows users to create quotes, send invoices, and reconcile bank transactions through natural language commands, making financial management more accessible and efficient. One of the key features of Xero is its ability to automate data ingestion from various sources, including banks and e-commerce platforms. This functionality significantly reduces the time spent on manual data entry, with many users reporting an average savings of six hours per month. Additionally, Xero's smart bank reconciliation adapts to user patterns, simplifying the bookkeeping process to a straightforward click-to-confirm operation. This level of efficiency not only saves time but also enhances accuracy in financial reporting. Xero also prioritizes cash flow management, a critical aspect for any business. Users can create customizable online invoices equipped with integrated "Pay Now" buttons, which facilitate faster payments. Coupled with automated payment reminders, Xero helps businesses reduce the time spent on collections, allowing them to focus on revenue generation. Furthermore, Xero's tools are designed to simplify tax compliance across various jurisdictions, making it easier for users to navigate the complexities of tax regulations. The platform is supported by a robust ecosystem of over 1,000 third-party applications and a global directory of certified accountants and bookkeepers. This connectivity ensures that users have access to specialized tools for inventory management, customer relationship management, and financial advice tailored to their specific needs. With a customer support team rated highly by new users, Xero provides the assurance and assistance necessary for businesses to operate confidently in their financial endeavors. ### What Do G2 Reviewers Say About Xero? *AI-generated summary from verified user reviews* **Pros:** - Users love the **intuitive interface** of Xero, making accounting seamless and stress-free for busy professionals. - Users love the **simplicity of invoice management** in Xero, allowing easy tracking and seamless client payments. - Users value the **effortless invoicing and payment tracking** with Xero, simplifying daily financial management significantly. - Users value the **efficiency** of Xero, enjoying seamless financial management and time-saving automation in their workflows. - Users love Xero for its **simplicity and ease of use** , making invoicing and payment tracking straightforward and efficient. **Cons:** - Users find Xero's **missing features** limiting, particularly in phone support, robust project tracking, and advanced reporting options. - Users find **limited options** for custom sales reports and forecasting in Xero, often requiring external tools for flexibility. - Users find the **limited customization** options for sales reports and forecasting a significant drawback in Xero. - Users find the **reporting limitations** of Xero restrictive, complicating analysis and interrupting workflow efficiency. - Users find the **poor customer support** of Xero delays resolution of urgent issues, especially during critical fiscal periods. #### Key Features - Ease of Creating Expense Reports - Invoice Creation and Delivery - Customization - Tags / Dimensions - Collections Automation #### What Are Recent G2 Reviews of Xero? **"[Effortless Accounting, Minor Payroll Hiccups](https://www.g2.com/survey_responses/xero-review-12717758)"** **Rating:** 4.5/5.0 stars *— Abi N.* [Read full review](https://www.g2.com/survey_responses/xero-review-12717758) --- **"[Effortless Bookkeeping on the Go with Xero](https://www.g2.com/survey_responses/xero-review-12766773)"** **Rating:** 5.0/5.0 stars *— Lisa G.* [Read full review](https://www.g2.com/survey_responses/xero-review-12766773) --- #### What Are G2 Users Discussing About Xero? - [What is Xero used for?](https://www.g2.com/discussions/what-is-xero-used-for) - 3 comments - [Is Xero easy to use?](https://www.g2.com/discussions/is-xero-easy-to-use) - 2 comments - [What are the features of accounting software?](https://www.g2.com/discussions/xero-what-are-the-features-of-accounting-software) ### 6. [Stampli](https://www.g2.com/products/stampli/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 1,915 **Product Description:** Stampli is the stress-free finance operations platform. Its AI-driven procure-to-pay solution runs processes from request through payment while remaining fully aligned to the ERP as the system of record, mirroring charts of accounts, entities, dimensions, and approval hierarchies without requiring ERP rework or forcing teams into rigid process models. Rather than adding AI on top of legacy infrastructures, Stampli has embedded intelligence directly into how work happens since being founded in 2015. Stampli AI operates across the full procure-to-pay lifecycle to extract data, code transactions, route approvals, match invoices, handle exceptions, and preserve institutional knowledge. That intelligence has been trained on billions of real-world transactions across $150 billion in annual spend, continuously improving with every correction across thousands of customer environments. The platform delivers end-to-end capabilities across procurement, accounts payable, vendor management, payments, and corporate cards. More than 1,800 businesses trust Stampli to process their finances accurately and efficiently. As volume, entities, and complexity increase, Stampli absorbs growth without proportional headcount, driving faster processing, leaner operations, and smarter spending with full visibility, control, and audit-ready accuracy. ### What Do G2 Reviewers Say About Stampli? *AI-generated summary from verified user reviews* **Pros:** - Users love Stampli for its **ease of use** , which streamlines invoice processing and enhances team communication. - Users value Stampli for its **user-friendly invoicing process** , which streamlines approvals and consolidates necessary information effectively. - Users find Stampli **extremely user-friendly** , simplifying invoice approvals and ensuring efficient expense management. - Users appreciate the **efficiency** of Stampli, as it significantly speeds up invoice processing through automation and user-friendly design. - Users value the **prompt and helpful customer support** of Stampli, ensuring a seamless invoicing experience. **Cons:** - Users face **invoice issues** with Stampli, including delays and manual edits disrupting workflow efficiency. - Users note the **missing features** in Stampli, such as batch processing for invoice edits and payment integration. - Users experience **approval issues** , particularly with delays and restricted functions causing inefficiencies in the invoice process. - Users experience **technical issues** with invoice recognition and automation, complicating their workflow and requiring manual oversight. - Users report **invoicing issues** with Stampli, particularly with delayed approvals and difficulty managing vendor name edits. #### Key Features - Automated Reminders - APIs / Integration - Accounting - KPIs - Capture #### What Are Recent G2 Reviews of Stampli? **"[Streamlined Invoice Approvals with Smart Duplicate Detection and Seamless Accounting Integration AI](https://www.g2.com/survey_responses/stampli-review-12633133)"** **Rating:** 4.5/5.0 stars *— Verified User in Medical Practice* [Read full review](https://www.g2.com/survey_responses/stampli-review-12633133) --- **"[Makes Approving Invoices Easy!](https://www.g2.com/survey_responses/stampli-review-11764454)"** **Rating:** 5.0/5.0 stars *— sam j.* [Read full review](https://www.g2.com/survey_responses/stampli-review-11764454) --- #### What Are G2 Users Discussing About Stampli? - [What is Stampli used for?](https://www.g2.com/discussions/what-is-stampli-used-for) ### 7. [Workday Financial Management](https://www.g2.com/products/workday-financial-management/reviews) **Average Rating:** 4.1/5.0 **Total Reviews:** 223 **Product Description:** Workday Financial Management is a native cloud and AI-powered solution that gives Accounting teams a single, trusted foundation to drive greater productivity, deliver superior insights grounded in rich business context, and adapt quickly to changing business needs. Embedded AI and purpose-built finance agents reshape how finance work gets done - streamlining record-to-report, payables, and opportunity-to-cash cycles, surfacing anomalies and insights at the speed of conversation, and strengthening internal controls across global operations. Built on an in-memory architecture and object data model, it unifies transaction processing, multidimensional reporting, consolidation, planning, and compliance in a consistent experience across web and mobile. Key capabilities span Accounting and Finance, Accounting Center, Audit and Internal Controls, Reporting and Analytics, Global Financial Reporting and Consolidation, Financial Planning, Projects, Expenses, Procurement, Inventory, Grants Management, and Project Billing. ### What Do G2 Reviewers Say About Workday Financial Management? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **intuitive interface** of Workday Financial Management, enhancing navigation and report accessibility for financial analysis. - Users appreciate the **seamless integrations** with other applications, enhancing data accessibility and decision-making for finance teams. - Users value the **user-friendly learning features** of Workday, enhancing training and skill development for employees. - Users value the **intuitive navigation** of Workday Financial Management, ensuring seamless access to financial data and tools. - Users appreciate the **intuitive user interface** of Workday Financial Management, enhancing ease of navigation and data analysis. **Cons:** - Users find Workday Financial Management to be **not user-friendly** , hindering navigation and complicating reporting customization. - Users note a **steep learning curve** with Workday Financial Management, requiring time to navigate effectively. - Users find **complexity issues** in Workday Financial Management, often leading to confusion and frustration during navigation. - Users find Workday Financial Management to have a **not intuitive design** , leading to confusion and navigation challenges. - Users often find the **complexity of processes** in Workday Financial Management hampers usability and efficiency. #### What Are Recent G2 Reviews of Workday Financial Management? **"[Consolidates Finance and HR Effortlessly](https://www.g2.com/survey_responses/workday-financial-management-review-12725602)"** **Rating:** 4.5/5.0 stars *— Avneet P.* [Read full review](https://www.g2.com/survey_responses/workday-financial-management-review-12725602) --- **"[Effortless Payroll Management with Robust Reporting](https://www.g2.com/survey_responses/workday-financial-management-review-12670398)"** **Rating:** 5.0/5.0 stars *— Mohammed A.* [Read full review](https://www.g2.com/survey_responses/workday-financial-management-review-12670398) --- #### What Are G2 Users Discussing About Workday Financial Management? - [What is Workday Financial Management used for?](https://www.g2.com/discussions/what-is-workday-financial-management-used-for) - [What is finance management system?](https://www.g2.com/discussions/what-is-finance-management-system) - [What products does workday offer?](https://www.g2.com/discussions/what-products-does-workday-offer) ### 8. [Zoho Invoice](https://www.g2.com/products/zoho-invoice/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 352 **Product Description:** Zoho Invoice is a 100% free cloud-based invoicing solution designed to help small businesses with invoicing, tracking expenses, and accepting online payments. Key features include project billing, time tracking, reporting, customizable templates, and a client portaI. Teams using Zoho Invoice can track estimates, convert them to invoices, and send reminders to clients to complete their outstanding payments. Additionally, users can create tasks, collect advance payments for projects, and keep track of their invoice history. - Managing customers and item information Zoho Invoice helps you maintain all of your customer and item information in one place. Details such as basic contact information, billing and shipping addresses, and tax information can be added to each customer. Similarly, details such as the selling price and product description can be added for each item. When you create transactions, all you have to do is select the right customer and items, and the system takes care of the rest. - Seamless invoicing Zoho Invoice makes managing and monitoring invoices easy. With its intuitive interface, you can create and send invoices with just a few clicks. It gives you the ability to personalize and brand your invoices with pre-designed templates. All the invoices you create are stored and can be referenced or used later as you need them. Besides invoices, you can use Zoho Invoice to create quotes, retainers for advance payments, credit notes for sales returns, and more. - Time tracking Zoho Invoice lets you track time effortlessly and bill your clients for hours spent on your projects. Once you invite users to your projects, they can log hours from their mobile device or desktop. - Payment collection Zoho Invoice offers integrations with 10+ payment gateways to help you collect payments on time. Payments collected through offline payment modes such as cash or checks can be recorded easily too. Payment reminders can be sent automatically, and your users can always keep track of their customers' payments. - Expense tracking Zoho Invoice makes it easier for you to track your expenses—whether they're regular office expenses, mileage expenses, or reimbursable expenses incurred on behalf of customers. You can classify the expenses under different categories to make it easier to review them, and capture expense receipts right from your mobile device and attach them to your expenses. - Client portal The Client portal in Zoho Invoice is a self-service area where your customers can view and update their billing information, view and accept estimates, pay for your invoices, and download statements. If you offer live chat support, your customers can initiate a chat request right from the portal. The whole experience is designed to make it as easy as possible for your customers to get what they need, leaving you free to focus on your business. - Reports Zoho Invoice supports over 30 reports to give you detailed insights into the financial health of your business. With these real-time reports, you can track key metrics such as best-selling products, invoice statuses, pending payments, and more. ### What Do G2 Reviewers Say About Zoho Invoice? *AI-generated summary from verified user reviews* **Pros:** - Users find Zoho Invoice exceptionally **easy to use** , making client billing and invoicing a smooth and efficient experience. - Users value the **ease of invoicing** with Zoho Invoice, enhancing efficiency and professionalism in their workflow. - Users value the **invoicing ease** of Zoho Invoice, finding it simple and transformative for their workflow. - Users love the **simplicity and effectiveness** of Zoho Invoice, finding it easy to use and rich in functions. - Users love the **neat and functional UI** of Zoho Invoice, making invoicing easy and efficient for freelancers. **Cons:** - Users are disappointed by the **missing features** in Zoho Invoice, such as currency change and HSN code support. - Users face **billing issues** with slow processing and poor refund policies negatively impacting their experience. - Users note the **limited customization** options in Zoho Invoice, wishing for more flexibility in design and layout. - Users are frustrated by the **poor customer support** in Zoho Invoice, especially with essential features now restricted. - Users are frustrated with the **approval process issues** , feeling forced to upgrade for basic multi-currency functionality. #### Key Features - Templates - Batch Invoicing - Accounting - Autonomous Task Execution #### What Are Recent G2 Reviews of Zoho Invoice? **Rating:** 5.0/5.0 stars *— Pablo L.* [Read full review](https://www.g2.com/survey_responses/zoho-invoice-review-12705581) --- **"[Zoho Makes Finances Tracking & Bookkeeping Easy with Clear Cash-Flow Tracking](https://www.g2.com/survey_responses/zoho-invoice-review-12560947)"** **Rating:** 5.0/5.0 stars *— Rahul K.* [Read full review](https://www.g2.com/survey_responses/zoho-invoice-review-12560947) --- #### What Are G2 Users Discussing About Zoho Invoice? - [What is Zoho Invoice used for?](https://www.g2.com/discussions/what-is-zoho-invoice-used-for) - [How do I use Zoho Invoice?](https://www.g2.com/discussions/how-do-i-use-zoho-invoice) - [Is Zoho Invoice free?](https://www.g2.com/discussions/is-zoho-invoice-free) - 3 comments, 1 upvote ### 9. [Tipalti](https://www.g2.com/products/tipalti/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 400 **Product Description:** The only solution to automate your end-to-end payables process. Pick and choose from connected suite of solutions for accounts payable, global payments, procurement and employee expenses, helping eliminate 80% of your manual workload and close the books 25% faster. Tipalti enables you to easily onboard suppliers, partners, and freelancers, streamline PO generation, accelerate approvals, eliminate invoice entries, and make fast global payments to 196 countries in local currency. Also includes global tax compliance, 2 & 3-way PO matching, multi-entity support, OCR invoice scanning, employee expenses, physical and virtual cards Enjoy instant reconciliation with ERP integrations that include NetSuite, Quickbooks, Xero and Sage Intacct. We do all this while maintaining 98% customer satisfaction and working with some of the world's fastest-growing companies like Amazon Twitch, ClassPass, GoPro, GoDaddy, Twitter, Roblox, and Zola. ### What Do G2 Reviewers Say About Tipalti? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Tipalti, simplifying onboarding and daily invoicing processes effectively. - Users appreciate the **efficiency** of Tipalti, enjoying quick online payments and streamlined vendor interactions. - Users value the **responsive customer support** of Tipalti, appreciating the quick assistance provided for any issues. - Users appreciate the **user-friendly interface and reliable customer support** of Tipalti, enhancing their invoice processing efficiency. - Users appreciate the **time-saving automation** of Tipalti, streamlining payment processes and enhancing overall efficiency. **Cons:** - Users face significant **payment issues** with Tipalti, including failures, delays, and frustrating customer service experiences. - Users face **missing features** in Tipalti, such as no multi-bill selection and limited reporting capabilities. - Users report **poor customer support** , resulting in unresolved issues and significant time spent on account problems. - Users experience **delays** in implementation and support, leading to frustration and inefficiencies in managing payments. - Users highlight the need for improved **reporting capabilities** in Tipalti, particularly for dynamic AP Aging reports. #### What Are Recent G2 Reviews of Tipalti? **"[Tipalti Streamlined Our AP Process with Easy Onboarding and Smooth ERP Monitoring](https://www.g2.com/survey_responses/tipalti-review-11615373)"** **Rating:** 5.0/5.0 stars *— Tyler S.* [Read full review](https://www.g2.com/survey_responses/tipalti-review-11615373) --- **"[Tipalti Streamlined Our AP with One Platform, Great Support, and Global Payments](https://www.g2.com/survey_responses/tipalti-review-12738179)"** **Rating:** 4.0/5.0 stars *— Verified User in Computer Software* [Read full review](https://www.g2.com/survey_responses/tipalti-review-12738179) --- #### What Are G2 Users Discussing About Tipalti? - [What is Tipalti used for?](https://www.g2.com/discussions/what-is-tipalti-used-for) - 1 comment - [What does Tipalti do?](https://www.g2.com/discussions/what-does-tipalti-do) - [What software does accounts payable use?](https://www.g2.com/discussions/what-software-does-accounts-payable-use) ### 10. [Certinia Financial Management Cloud](https://www.g2.com/products/certinia-financial-management-cloud/reviews) **Average Rating:** 4.0/5.0 **Total Reviews:** 418 **Product Description:** Certinia FM Cloud: The Engine for Financial Certainty Streamline, simplify, and automate your financial management on the Salesforce platform. Our services-centric FM Cloud software provides a unified information infrastructure, automated billing processes, and connected financial intelligence to move your organization from reactive accounting to a predictive financial engine. Accounting & Finance Automate your financial operations and tackle routine tasks in a few clicks. Generate real-time financial analysis and impeccable compliance reports. Subscription & Usage Billing Whether you deal in time and materials, subscription-based contracts, or fixed-fee services, any billing model can be accommodated. Centralize and manage limitless revenue models tailored to your customers’ needs, not system constraints, while reducing Time-to-Revenue. Revenue Management Automate revenue and cost schedules for a faster period-end close. Eliminate error-prone spreadsheets with automated workflows that ensure compliance with ASC 606 and IFRS 15. Simplify complex recognition processes, streamline audits, and increase operational efficiency. Financial Planning & Analysis Accelerate planning cycles with core financials and analytics on a single platform. Build dynamic, accurate plans and stress-test scenarios to better anticipate spend and generate budgets with audit trails of all the changes being made. Perform FP&A to inform agile, strategic decision-making. Procurement Manage and analyze the procurement of goods and services across your organization. Enforce spend policies, source suppliers, and identify savings while controlling maverick spend through automated workflows and 2- or 3-way invoice matching. Order & Inventory Management Simplify the fulfillment of goods and services with a true opportunity-to-cash solution. Get flexible pricing, views into upsell opportunities, and margin at a line level, ensuring your financial truth is defined by your project outcomes. FM Cloud Analytics & Reporting Increase revenue with business insights generated by data-centric architecture. Find intelligence on project profitability to increase margins and improve overall business predictability through automated, service-centric analytics. FM Cloud Communities Reduce DSO and streamline customer service. Connect customers and partners with experts, information, and each other. Collaborate, share data, e-invoice, and enable instant digital payments. ### What Do G2 Reviewers Say About Certinia Financial Management Cloud? *AI-generated summary from verified user reviews* **Pros:** - Users value the **seamless integration** with Salesforce, which enhances data centralization and streamlines financial processes. - Users value the **centralized Accounting and financial reporting system** of Certinia Financial Management Cloud for its efficiency and integration. - Users value the **cloud-based integration** of Certinia Financial Management Cloud for centralized financial operations and real-time analytics. - Users value the **excellent customer support** from Certinia Financial Management Cloud, enhancing their overall experience with the product. - Users value the **excellent customer support** provided by Certinia Financial Management Cloud, enhancing their overall experience. **Cons:** - Users find the **steep learning curve** of Certinia Financial Management Cloud challenging, complicating setup and navigation for newcomers. - Users find the **complexity** of Certinia Financial Management Cloud challenging, especially for those unfamiliar with Salesforce. - Users find the **learning difficulty** of Certinia Financial Management Cloud to be a significant barrier, particularly for newcomers. - Users face **access restrictions** due to Certinia's dependency on the Salesforce ecosystem, limiting user flexibility. - Users find the **account setup difficult** , leading to a complex experience, particularly for newcomers. #### What Are Recent G2 Reviews of Certinia Financial Management Cloud? **"[Easy to Use, Unifies Finance, Billing, and Customer Data in One Place](https://www.g2.com/survey_responses/certinia-financial-management-cloud-review-12536451)"** **Rating:** 5.0/5.0 stars *— Jessica M.* [Read full review](https://www.g2.com/survey_responses/certinia-financial-management-cloud-review-12536451) --- **"[Seamless Sales to Billing Integration](https://www.g2.com/survey_responses/certinia-financial-management-cloud-review-12701761)"** **Rating:** 4.5/5.0 stars *— Alex C.* [Read full review](https://www.g2.com/survey_responses/certinia-financial-management-cloud-review-12701761) --- #### What Are G2 Users Discussing About Certinia Financial Management Cloud? - [What is FinancialForce Financial Management ERP used for?](https://www.g2.com/discussions/what-is-financialforce-financial-management-erp-used-for) - 1 comment - [How much does financial force cost?](https://www.g2.com/discussions/how-much-does-financial-force-cost) - [What is financial accounting software?](https://www.g2.com/discussions/what-is-financial-accounting-software) - 1 comment ### 11. [FreshBooks](https://www.g2.com/products/freshbooks/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 952 **Product Description:** FreshBooks is software that simplifies the complicated world of bookkeeping and accounting. With FreshBooks, you can run your billing, books, and payroll all from one platform—no complicated spreadsheets or convoluted software. With FreshBooks, you’ll save time and get peace of mind. • Run your billing, books, and payroll on the same platform. • Build invoices in seconds and get paid twice as fast. • Create reports that allow you to see the health of your business instantly. • Stay organized for tax time and compliant with tax regulations. • Collaborate with clients, manage billing, and track project profitability. ### What Do G2 Reviewers Say About FreshBooks? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **ease of use** of FreshBooks, making accounting simple for busy small business owners. - Users love the **simplicity and efficiency of invoice management** in FreshBooks, enhancing their business operations significantly. - Users find FreshBooks' **invoicing features incredibly effective** , streamlining billing and simplifying financial management for small businesses. - Users praise the **exceptional customer support** of FreshBooks for its quick responses and helpfulness in resolving issues. - Users love FreshBooks for its **simple invoicing** that saves time and boosts accuracy, enhancing overall efficiency. **Cons:** - Users find FreshBooks lacks **versatile features** , impacting invoice creation and access to historical data after cancellation. - Users are disappointed with the **invoicing issues** in FreshBooks, affecting record access and client communication. - Users find FreshBooks **expensive** , especially for solopreneurs, with costly features and limited integration options. - Users find FreshBooks has **limited features** , lacking invoice flexibility and user-friendly options for client engagement. - Users express concerns about **pricing issues** , highlighting annual rate increases and hidden tax deductions in invoices. #### Key Features - Invoice Creation and Delivery - Customization - Invoice Customization - Inventory Reporting - Integration APIs #### What Are Recent G2 Reviews of FreshBooks? **"[Slick Invoicing and Time Tracking That Makes Billing Effortless](https://www.g2.com/survey_responses/freshbooks-review-12632716)"** **Rating:** 4.0/5.0 stars *— Jason W.* [Read full review](https://www.g2.com/survey_responses/freshbooks-review-12632716) --- **"[Straightforward Invoicing and Tracking with a Clean, Easy-to-Navigate Interface](https://www.g2.com/survey_responses/freshbooks-review-12668419)"** **Rating:** 4.5/5.0 stars *— Urvish M.* [Read full review](https://www.g2.com/survey_responses/freshbooks-review-12668419) --- #### What Are G2 Users Discussing About FreshBooks? - [What is FreshBooks used for?](https://www.g2.com/discussions/freshbooks-what-is-freshbooks-used-for) - 1 upvote - [How does FreshBooks work?](https://www.g2.com/discussions/how-does-freshbooks-work) - [Which is better QuickBooks or FreshBooks?](https://www.g2.com/discussions/which-is-better-quickbooks-or-freshbooks) ### 12. [Zoho Books](https://www.g2.com/products/zoho-books/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 317 **Product Description:** Zoho Books is a robust accounting platform designed for growing businesses, offering a comprehensive suite of features to streamline your financial management. With Zoho Books, you can efficiently track payables and receivables, customise invoices, and set up automated payment reminders for your clients. The platform allows you to connect and reconcile bank accounts, fetching and matching transactions seamlessly. Zoho Books also includes customer and vendor portals, making it easy for all parties to keep track of their transactions with you. Payment gateways integrated within the platform provide your customers with multiple reliable payment methods, ensuring hassle-free payments. The user-friendly interface simplifies navigation for you and your team, enhancing productivity. With over 70 detailed reports, Zoho Books offers valuable insights into your financial health. Security is a top priority, and Zoho Books safeguards your data and privacy with stringent access controls, ensuring only authorized users can access your information. The free mobile app keeps you updated with your financial transactions on the go, providing flexibility and convenience. Zoho Books is an all-in-one platform equipped with every feature a business needs to manage its accounting tasks and organise transactions effectively. ### What Do G2 Reviewers Say About Zoho Books? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Zoho Books, finding it simple and seamless for managing transactions. - Users value the **invoicing automation** in Zoho Books, which significantly enhances efficiency and reduces errors in accounting. - Users love the **easy setup** of Zoho Books, making it accessible and user-friendly for everyone. - Users appreciate the **intuitive interface** of Zoho Books, making accounting tasks seamless and efficient for their businesses. - Users appreciate the **efficient tax management** of Zoho Books, simplifying compliance and finance tracking on the go. **Cons:** - Users find the **missing features** in Zoho Books limit flexibility, complicating account management and support access. - Users experience **poor customer support** with slow response times and unresolved issues affecting their overall satisfaction. - Users find the **licensing costs of Zoho Books expensive** , particularly burdensome for small businesses needing essential features. - Users experience a **steep learning curve** with Zoho Books, especially those unfamiliar with accounting principles. - Users find the **limited customization** in reports and templates restrictive, impacting their ability to tailor the platform to their needs. #### What Are Recent G2 Reviews of Zoho Books? **"[Zoho Books Makes Accounting Simple with a Clean Dashboard and Smart Automation](https://www.g2.com/survey_responses/zoho-books-review-12609036)"** **Rating:** 5.0/5.0 stars *— Andries B.* [Read full review](https://www.g2.com/survey_responses/zoho-books-review-12609036) --- **"[Zoho Books: Clean UI, Reliable Performance, and Great Value for Growing Businesses](https://www.g2.com/survey_responses/zoho-books-review-12665666)"** **Rating:** 5.0/5.0 stars *— Samar S.* [Read full review](https://www.g2.com/survey_responses/zoho-books-review-12665666) --- #### What Are G2 Users Discussing About Zoho Books? - [What is Zoho Books used for?](https://www.g2.com/discussions/zoho-books-what-is-zoho-books-used-for) - 4 comments - [Is Zoho Books free?](https://www.g2.com/discussions/is-zoho-books-free) - 2 comments - [Are Zoho Books good?](https://www.g2.com/discussions/are-zoho-books-good) - 2 comments, 1 upvote ### 13. [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 1,706 **Product Description:** QuickBooks helps you organize your business finances all in one place so you can complete your frequent tasks in fewer steps. Easily get set up, learn and use. No accounting knowledge is necessary and you can quickly import your data from a spreadsheet. Easily create invoices and manage expenses. And, QuickBooks ensures you’ll have reliable records for tax time. Have questions? Step-by-step tutorials show you how to create invoices, record expenses and more. Includes a 60 day money-back guarantee. ### What Do G2 Reviewers Say About QuickBooks Desktop Pro? *AI-generated summary from verified user reviews* **Pros:** - Users find QuickBooks Desktop Pro to be **easy to use** , especially for beginners, streamlining accounting tasks effectively. - Users value the **robustness and reliability** of QuickBooks Desktop Pro for managing complex accounting tasks effectively. - Users value the **comprehensive features** of QuickBooks Desktop Pro, enhancing their accounting efficiency for various business needs. - Users value the **clear reporting features** of QuickBooks Desktop Pro, making it accessible for non-accountants. - Users value the **customization options** in QuickBooks Desktop Pro, enhancing their accounting efficiency and flexibility. **Cons:** - Users face **limited features** in QuickBooks Desktop Pro, hindering data sharing and usability for multiple companies. - Users express frustration over **missing features** in QuickBooks Desktop Pro, leading to a cumbersome and unsatisfactory experience. - Users find QuickBooks Desktop Pro to be **expensive** and struggle with inadequate support and features for complex needs. - Users express frustration over **poor customer support** , citing unresponsive service and unresolved issues after multiple attempts for assistance. - Users feel the **limited customization options** in QuickBooks Desktop Pro hinder efficiency and adaptability for diverse needs. #### Key Features - Tags / Dimensions - AP Automation - Inventory Reporting - Financial Statements - Customization #### What Are Recent G2 Reviews of QuickBooks Desktop Pro? **"[Efficient Invoicing and Real-Time Reporting](https://www.g2.com/survey_responses/quickbooks-desktop-pro-review-12704386)"** **Rating:** 4.0/5.0 stars *— Colleen U.* [Read full review](https://www.g2.com/survey_responses/quickbooks-desktop-pro-review-12704386) --- **"[Reliable Accounting with Room for Cloud Improvement](https://www.g2.com/survey_responses/quickbooks-desktop-pro-review-12546524)"** **Rating:** 4.0/5.0 stars *— Harikshna K.* [Read full review](https://www.g2.com/survey_responses/quickbooks-desktop-pro-review-12546524) --- #### What Are G2 Users Discussing About QuickBooks Desktop Pro? - [What are some advanced functionalities in QuickBooks Desktop Pro that are crucial for small business accounting?](https://www.g2.com/discussions/what-are-some-advanced-functionalities-in-quickbooks-desktop-pro-that-are-crucial-for-small-business-accounting) - [What is QuickBooks Desktop Pro used for?](https://www.g2.com/discussions/what-is-quickbooks-desktop-pro-used-for) - 1 comment - [What does QuickBooks Pro do?](https://www.g2.com/discussions/what-does-quickbooks-pro-do) - 1 comment ### 14. [Zuora](https://www.g2.com/products/zuora-zuora/reviews) **Average Rating:** 3.9/5.0 **Total Reviews:** 292 **Product Description:** Zuora Billing is enabling companies to monetize new innovations fast, while scaling and automating billing processes. Companies leveraging Zuora Billing are able to unlock new growth strategies with 50+ out of the box pricing models, configurable discounting, and billing triggers. Pricing is sychronized with Zuora CPQ to support direct sales, APIs to support consumer channels, and the abiltiy to enable self serve and partner portals to nurture customers across any sales channel. Last, Zuora Billing allows companies to automate their billing operations at scale by automating prorations, orchestrating provisioning, general ledger interation, connecters to tax engines, and support for 40+ payment gateways. ### What Do G2 Reviewers Say About Zuora? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** in Zuora's interface and features greatly enhances their billing and invoicing experience. - Users appreciate the **flexibility and automation** in Zuora's billing management, facilitating scalable and user-friendly financial operations. - Users appreciate the **flexibility and automation** of Zuora's subscription management, enhancing billing processes and scalability. - Users value the **automation features** of Zuora, enhancing efficiency in managing billing and subscription processes. - Users commend the **high efficiency** of Zuora, thanks to its automation and flexible pricing model management. **Cons:** - Users find Zuora's **difficult learning curve** challenging, especially without prior experience in complex SaaS systems. - Users find Zuora's **steep learning curve** challenging, particularly for those unfamiliar with complex software systems. - Users find the **steep learning curve** of Zuora challenging, especially for those unfamiliar with complex SaaS systems. - Users find Zuora's **complex features** daunting, especially during setup and integration, requiring significant time and expertise to manage. - Users find the **complexity** of Zuora challenging, particularly during setup and configuration, affecting their overall experience. #### What Are Recent G2 Reviews of Zuora? **"[Easy Product Setup, Billing, and Reporting](https://www.g2.com/survey_responses/zuora-review-12726274)"** **Rating:** 5.0/5.0 stars *— shanmuka k.* [Read full review](https://www.g2.com/survey_responses/zuora-review-12726274) --- **"[Zuora made our billing life so much easier](https://www.g2.com/survey_responses/zuora-review-11610398)"** **Rating:** 4.5/5.0 stars *— Kevin H.* [Read full review](https://www.g2.com/survey_responses/zuora-review-11610398) --- #### What Are G2 Users Discussing About Zuora? - [What is Zuora Revenue (formerly RevPro) used for?](https://www.g2.com/discussions/what-is-zuora-revenue-formerly-revpro-used-for) - [Who are zuora customers?](https://www.g2.com/discussions/who-are-zuora-customers) - [What is zuora software?](https://www.g2.com/discussions/what-is-zuora-software) ### 15. [Vartana, a Capchase company](https://www.g2.com/products/vartana-a-capchase-company/reviews) **Average Rating:** 4.9/5.0 **Total Reviews:** 24 **Product Description:** Vartana, a Capchase company,&nbsp;is an AI-powered B2B enterprise sales and financing platform that enables vendors to close deals at lightning-fast speeds by offering automated credit approvals, flexible payment terms, and a smooth checkout experience.&nbsp;Vartana helps vendors easily configure deals directly from their CRMs like Salesforce, HubSpot, Microsoft Dynamics, and Zoho. Vartana's automation helps vendors seamlessly craft payment options that align with their customer’s needs and close fast.&nbsp;Founded in 2020 by Kush Kella and Ahmed Sharif, acquired by Capchase in 2025.&nbsp; Learn more: https://www.capchase.com/blog/capchase-acquires-vartana #### What Are Recent G2 Reviews of Vartana, a Capchase company? **"[Senior Director of Revenue Operations and Accounting](https://www.g2.com/survey_responses/vartana-a-capchase-company-review-8338950)"** **Rating:** 5.0/5.0 stars *— Michael K.* [Read full review](https://www.g2.com/survey_responses/vartana-a-capchase-company-review-8338950) --- **"[Quick, Easy, Helps Close Deals](https://www.g2.com/survey_responses/vartana-a-capchase-company-review-8473098)"** **Rating:** 5.0/5.0 stars *— Brad H.* [Read full review](https://www.g2.com/survey_responses/vartana-a-capchase-company-review-8473098) --- ### 16. [AdSuite](https://www.g2.com/products/adsuite/reviews) **Average Rating:** 4.1/5.0 **Total Reviews:** 145 **Product Description:** AdSuite's Converged Billing is a comprehensive solution tailored for media publishers, designed to streamline and enhance billing operations across various platforms. This advanced system ensures precision in every transaction, accommodating diverse billing models such as impression-based and spot-based billing. By automating complex processes, it eliminates errors, reduces manual efforts, and enhances financial accuracy, providing a solid foundation for financial excellence in the media industry. Key Features and Functionality: - Billing Engine: A sophisticated engine that handles diverse billing models with precision, ensuring accurate and efficient transaction processing. - PDF & EDI Generator: Efficiently creates converged, cross-platform invoices, summaries, statements, and other financial documents tailored to specific needs, enhancing document generation speed and accuracy. - Reports & Insights: Provides actionable insights through comprehensive reporting, enabling informed decision-making and strategic planning by offering a clear view of financial and campaign delivery landscapes. - Client & Order Management: Simplifies complex operations by offering a centralized hub for managing clients and orders, streamlining workflows from order creation to delivery, and reducing manual efforts. Primary Value and User Solutions: AdSuite's Converged Billing addresses the unique challenges faced by media publishers by automating and integrating billing processes across multiple platforms. It eliminates manual errors, enhances financial accuracy, and provides comprehensive insights into financial and operational performance. By streamlining client and order management, it reduces operational complexity, allowing media companies to focus on strategic growth and delivering value to their clients. This solution empowers media organizations to navigate the complexities of the industry with confidence and efficiency. ### What Do G2 Reviewers Say About AdSuite? *AI-generated summary from verified user reviews* **Pros:** - Users love the **easy-to-use design** and automation features of AdSuite, enhancing ad management across multiple platforms. - Users commend AdSuite's **excellent customer support** , noting their punctuality and commitment to service excellence. - Users appreciate the **ease of use** of AdSuite, allowing for efficient ad management and better focus on optimization. - Users value the **DFY automation** in AdSuite, enhancing campaign optimization and improving overall ROI effectively. - Users appreciate the **easy integration** of AdSuite, which enhances ad campaigns and improves efficiency and results. **Cons:** - Users find the **complex integration processes** of AdSuite challenging, often requiring extra setup efforts for functionality. - Users find the **confusing interface** of AdSuite repetitive, intrusive, and poorly designed, impacting ease of use. - Users find AdSuite **expensive** , particularly challenging for smaller teams with tight advertising budgets. - Users find the **high fees** of AdSuite challenging, especially for smaller teams with tight advertising budgets. - Users find **integration challenges** with AdSuite to be time-consuming and frustrating, impacting their overall experience. #### What Are Recent G2 Reviews of AdSuite? **"[User-Friendly Dashboard with Actionable Reporting and Smooth Integrations](https://www.g2.com/survey_responses/adsuite-review-12726110)"** **Rating:** 5.0/5.0 stars *— Aniket N.* [Read full review](https://www.g2.com/survey_responses/adsuite-review-12726110) --- **"[Simplifying Ad Management in One Place](https://www.g2.com/survey_responses/adsuite-review-12716751)"** **Rating:** 5.0/5.0 stars *— Ankit C.* [Read full review](https://www.g2.com/survey_responses/adsuite-review-12716751) --- ### 17. [LogiSense](https://www.g2.com/products/logisense/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 38 **Product Description:** LogiSense is a cloud-based billing platform, specifically designed for today’s usage-based economy. Its built-in flexibility allows businesses to offer customers a wide variety of usage and subscription options; no configuration scenario is too complex. This ground-breaking subscription-based billing and real-time usage rating solution allows companies to diversify products and services, increase operational efficiency, exercise control over changes in the industry and, of course, enjoy a growing and satisfied customer base. LogiSense is an API-first platform based on a microservices architecture at scale, exposed via a transactional RESTful API interface. Features include advanced sharing and pooling and geographic zone-based pricing with deal-specific overrides, as well as automated contract enforcement which negates the manual review of each billing cycle. Learn how LogiSense can enrich your business. #### What Are Recent G2 Reviews of LogiSense? **"[Partnership in Billing - for when it just needs to work.](https://www.g2.com/survey_responses/logisense-review-5132359)"** **Rating:** 4.5/5.0 stars *— Verified User in Telecommunications* [Read full review](https://www.g2.com/survey_responses/logisense-review-5132359) --- **"[Very versatile tool.](https://www.g2.com/survey_responses/logisense-review-4572533)"** **Rating:** 4.5/5.0 stars *— Paula M.* [Read full review](https://www.g2.com/survey_responses/logisense-review-4572533) --- #### What Are G2 Users Discussing About LogiSense? - [What is LogiSense used for?](https://www.g2.com/discussions/what-is-logisense-used-for) ### 18. [Accelo](https://www.g2.com/products/accelo/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 538 **Product Description:** Accelo is used and loved by professional service businesses around the world to manage their business operations, profitably. The end-to-end cloud-based platform manages all aspects of a deal, from prospect to payment, including sales, projects, tickets, retainers, timesheets, resourcing, and more, regardless of where you are. With an emphasis on time and money, the professional services automation suite gives you a holistic view of your most up-to-date business data and financial performance. Having client communications, activities, and work centralized in a single platform, you always know where things are without having to ask for a status update. Accelo streamlines workflows and increases efficiency across the business and teams to enhance visibility and coordination, helping leaders run the business and professionals focus on the most important work. By harnessing powerful automation, managers can easily deliver projects on time and within budget. Accelo's up-to-date and secure analytics give leaders the confidence to make smart decisions, ensuring the growth and prosperity of the business. ### What Do G2 Reviewers Say About Accelo? *AI-generated summary from verified user reviews* **Pros:** - Users find Accelo to be **extremely user-friendly** , seamlessly integrating multiple business functions into one platform. - Users value the **integrated project management** features of Accelo, streamlining operations and enhancing workflow efficiency. - Users value the **efficiency** of Accelo, seamlessly integrating tools that streamline business operations and enhance productivity. - Users value Accelo's **comprehensive client management** , integrating multiple functions to streamline business operations and enhance efficiency. - Users appreciate the **streamlined task management** in Accelo, significantly reducing administrative overhead and improving project efficiency. **Cons:** - Users report **missing features** like invoice copying and unreliable calendar sync, impacting usability and management functions. - Users experience a challenging **learning curve** with Accelo due to its complex configuration and coordination demands. - Users find the **limited features** of Accelo restrictive, especially for multi-business needs and insightful reporting. - Users express frustration with **limited customization** in Accelo, making it difficult to tailor the app to their needs. - Users find the **complex interface** of Accelo challenging, requiring significant time to learn and adapt. #### What Are Recent G2 Reviews of Accelo? **"[Accelo Keeps Projects, Tasks, and Reporting in Sync - Plus Smooth Xero Integration](https://www.g2.com/survey_responses/accelo-review-12239482)"** **Rating:** 4.0/5.0 stars *— Vijaysing P.* [Read full review](https://www.g2.com/survey_responses/accelo-review-12239482) --- **Rating:** 4.0/5.0 stars *— Antonio H.* [Read full review](https://www.g2.com/survey_responses/accelo-review-12720113) --- #### What Are G2 Users Discussing About Accelo? - [What is Accelo used for?](https://www.g2.com/discussions/what-is-accelo-used-for) - 1 comment ### 19. [mHelpDesk](https://www.g2.com/products/mhelpdesk/reviews) **Average Rating:** 4.0/5.0 **Total Reviews:** 131 **Product Description:** Win more jobs with mhelpDesk. Get organized and grow your business with mHelpDesk. 10,000+ businesses have already made the switch. ### What Do G2 Reviewers Say About mHelpDesk? *AI-generated summary from verified user reviews* **Pros:** - Users find mHelpDesk to be **very easy to use** , greatly enhancing their overall experience and satisfaction. - Users find mHelpDesk **very easy to use** , leading to a positive and enjoyable experience. **Cons:** - Users are disappointed with the **lack of features** and integration options in mHelpDesk, hindering productivity. - Users often face **integration issues** with mHelpDesk, leading to frustration and limiting tool effectiveness. - Users are frustrated by the **lack of features** and integration options in mHelpDesk, impacting their productivity. - Users often face **poor customer support** with mHelpDesk, leading to frustration and unresolved issues. - Users express frustration over **poor support** , which hinders their ability to resolve issues effectively with mHelpDesk. #### What Are Recent G2 Reviews of mHelpDesk? **"[All encompassing system for scheduling, field reporting, and invoicing](https://www.g2.com/survey_responses/mhelpdesk-review-5316122)"** **Rating:** 4.5/5.0 stars *— Dave F.* [Read full review](https://www.g2.com/survey_responses/mhelpdesk-review-5316122) --- **"[Very Easy to Use—Love It](https://www.g2.com/survey_responses/mhelpdesk-review-12259973)"** **Rating:** 5.0/5.0 stars *— Verified User in Retail* [Read full review](https://www.g2.com/survey_responses/mhelpdesk-review-12259973) --- #### What Are G2 Users Discussing About mHelpDesk? - [What is mHelpDesk used for?](https://www.g2.com/discussions/what-is-mhelpdesk-used-for) ### 20. [AvidXchange](https://www.g2.com/products/avidxchange/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 314 **Product Description:** Founded in 2000, AvidXchange is a leading provider of accounts payable (AP) automation software and payment solutions purpose-built for middle-market businesses and their suppliers. Backed by 25 years of industry expertise, AvidXchange modernizes invoice and payment workflows with AI-enhanced software and support from real people. AvidXchange helps finance teams automate the full AP process — from invoice capture and coding to approval routing, payment execution, and reconciliation. By reducing manual tasks and paper-based processes, businesses gain greater efficiency, visibility, control, and fraud protection across their financial operations. Designed to work with existing ERP and accounting systems, AvidXchange integrates with 265+ accounting platforms and ERPs, helping businesses automate AP workflows without replacing their current financial software or disrupting existing processes. Customers also gain access to the largest actively engaged B2B payment network for the mid-market. AvidXchange delivers fast, secure supplier payments while managing supplier enrollment, communication, and ongoing payment optimization on behalf of customers. More than 8,000 businesses trust AvidXchange to streamline invoice processing and supplier payments across industries including real estate, construction, community association management, healthcare, education, hospitality, financial services, media, and professional services. Over the past five years, AvidXchange has securely processed payments for more than 1.5 million suppliers through its proprietary payment network. AvidXchange helps finance teams save time, reduce manual work, improve accuracy, and focus on what matters most. Learn more at avidxchange.com. ### What Do G2 Reviewers Say About AvidXchange? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** in AvidXchange, appreciating automated workflows that streamline the accounts payable process. - Users value the **time-saving automation** of AvidXchange, enhancing efficiency and streamlining accounts payable processes. - Users highlight the **efficiency** of AvidXchange, transforming AP processes with automation and streamlined workflows. - Users appreciate the **streamlined AP workflow** of AvidXchange, enhancing efficiency and reducing manual errors significantly. - Users value the **streamlined invoicing process** of AvidXchange, enhancing efficiency and reducing manual errors in AP workflows. **Cons:** - Users experience **poor customer support** , facing long waits and unresolved issues with system changes and troubleshooting. - Users often face **delays in support response** , making problem resolution challenging and time-consuming, especially after system changes. - Users are frustrated by **payment issues** , including delays in payment clearance and a lengthy onboarding process. - Users express frustration with **high transaction fees and poor customer service** , often facing delays in resolving issues. - Users face **invoicing issues** with AvidXchange, including sync errors and slow support for resolving problems. #### What Are Recent G2 Reviews of AvidXchange? **"[Avidascend speeds up AP process](https://www.g2.com/survey_responses/avidxchange-review-11353069)"** **Rating:** 4.0/5.0 stars *— Stein T.* [Read full review](https://www.g2.com/survey_responses/avidxchange-review-11353069) --- **"[Centralized Invoice Workflow That Keeps Reviews and Grant Coding on Track](https://www.g2.com/survey_responses/avidxchange-review-12579678)"** **Rating:** 4.0/5.0 stars *— Marsha S.* [Read full review](https://www.g2.com/survey_responses/avidxchange-review-12579678) --- #### What Are G2 Users Discussing About AvidXchange? - [What is AvidXchange used for?](https://www.g2.com/discussions/what-is-avidxchange-used-for) - 1 comment ## What Is Billing Software? [Accounting & Finance Software](https://www.g2.com/categories/accounting-finance) ## What Software Categories Are Similar to Billing Software? - [Invoice Management Software](https://www.g2.com/categories/invoice-management) - [Accounts Receivable Software](https://www.g2.com/categories/accounts-receivable) - [Subscription Billing Software](https://www.g2.com/categories/subscription-billing) --- ## How Do You Choose the Right Billing Software? ### What You Should Know About Billing Software ### What is Billing Software? Billing and invoicing software provides a range of functionality that is critical to collecting revenue, the end goal for all successful businesses. These billing solutions may vary in breadth of capabilities or target different professions and business sizes, but each offers the ability to streamline and automate the invoice and billing workflow. Collecting payments from customers can be a struggle, so improving the billing process and increasing the ease of collection to help ensure timely payments is always beneficial. Billing software allows users to build an invoice that will eventually be sent to a customer to collect payment. Often, billing solutions offer pre-built invoice templates for users who are looking for basic, straightforward invoice layouts. They may also offer an invoice creator for companies interested in building out custom invoices, which can be branded and personalized to fit a company’s criteria. Once the invoice is built, users may choose to print and mail the invoice; however, online invoicing is more widely used in today’s business world. Users can set invoice reminders that alert the customer that a payment due date is approaching, making sure that they are aware of what they owe and helping get ahead of the collection process. Customers can reply to payment requests on the spot, either through a payment gateway or directly through the invoice, with a variety of different payment methods. This includes credit card or other forms of electronic payments, which can be set up to recur monthly or on a subscription basis. For project- and service-based companies, time tracking functionality is offered to record hours worked and to bill for those hours accordingly. Hourly rates can be adjusted based on the project or employee; expenses associated with said project and employee can be documented as well. Once that information is recorded, invoices can be sent and payments collected. Billing fits into the overall accounting software ecosystem, and is just one aspect of financial management. These solutions generally integrate with other accounting, ERP, or CRM tools for greater insights and transparency into business processes. As a business grows its customer base, billing software provides one central location for all invoice and collection needs, allowing businesses to stay organized and on top of their finances and overall revenue management. ### Why Use Billing Software? The reasons for using billing software appear simple at first; in actuality, billing solutions provide a breadth of advantages for accounting departments and businesses. The business problems that billing and invoice software solve range from basic organization of invoices, to automated collection, simpler record keeping and tracking, and even improved customer relations. **Improved Organization –** When a business has multiple customers, it can be challenging to keep track of all invoices. That’s where billing and invoice software comes in to play. Billing solutions provide one central location for all invoices, so accountants are never scrambling to find documentation surrounding paid or unpaid bills. This billing hub ensures that businesses can better keep track of all customers and where they stand with their payments. This helps businesses improve customer relationships through the ability to routinely follow up and request payments when they are due. It also helps accounts receivable departments track all incoming finances for better overall accounting. If a business is not using a payment management system, such as a billing and invoicing software, then accounting departments will be spending hours just attempting to organize invoices, let alone make sense of them. **Billing Automation –** Before billing automation, businesses would usually have to create invoices in a basic document creation software (such as Microsoft Word), print the invoice, and mail it to a customer. That customer would usually have to write a check and mail it back to the business. However, billing and invoice software allows users to automate this process from start to finish. Users can create invoices online and send them to customers instantly via email or a client portal. This online invoicing allows customers to then pay instantly through the application, and the business receives its money instantly. This automation saves businesses time and effort, and allows for increased tracking capabilities. The biggest business problem being solved with billing automation is attempting to eliminate late or missed payments by customers. By doing so, businesses can collect money on time and help improve revenue growth month over month, quarter over quarter, and year over year for increased valuation. **Easier Record Keeping and Tracking –** By integrating billing and invoice software with accounting software, users can easily keep track of end-to-end accounting records. Billing software specifically tracks all expenses and records from invoice creation to the payment by the customer. This provides more transparency for businesses and allows for accurate accounting through the end of the billing cycle. These solutions also provide insights into the financial standing of customers, which is a huge benefit when customers are set up for subscription billing. **Improved Customer Relations –** Sending prompt alerts for customers with outstanding balances is not only a good way to ensure timely payments; it is also a way to reach out and build customer relationships. One might believe that these notifications are agitating, but in reality, customers want to pay on time, so being proactive in this scenario is helpful. Additionally, client portals offer a way for accountants on both sides of the invoice to quickly converse as well as a way for companies to provide quick customer service. By staying on top of billing inquiries, businesses can maintain positive relationships with customers and receive timely payments. ### Who Uses Billing Software? Billing and invoicing software is used by a number of different employees within an organization. The main role that utilizes billing solutions are accountants. An accountant is a broad title, but often in-house accountants are in charge of accounts payable and accounts receivable, meaning they are required to collect payments from customers. Those specifically tasked with collection may be considered billing coordinators or collection specialists. Some larger enterprises may employ billing analysts to help forecast and budget based on billing and revenue history. For professional services, a project manager may be in charge of invoicing customers. This is done based on specific projects, how much time was spent on a project, and the hourly cost for the customer. The project manager may be tasked with working with the customer and ensuring timely payments come in, regardless of the progress of the project. In the health care world, medical billers and coders are in charge of collected outstanding payments. This is a much more complex and regulated form of billing collection due to insurance claims and the complications included with that side of the business. For smaller, private practices, the doctor or the office administrator may be in charge of filing insurance claims and collecting payments. Other practices may outsource to medical billing services. Small-business owners may be the ones in charge of collecting payments if the company is not large enough to have its own accounting team. Often, these users will have a small-business accounting tool that offers online invoicing and invoice templates. These solutions are built for those that do not have the expertise of accountants or collection specialists. ### Kinds of Billing Software **Medical billing software –** [Medical billing software](https://www.g2.com/categories/medical-billing) is used by hospitals, physicians’ offices, home health care facilities, and other medical institutions to create, distribute, and manage bills and invoices for the services they provide to patients. Due to the unique industry requirements of the medical industry, and to encourage compliance with medical privacy regulations, such as the Health Insurance Portability and Accountability Act (HIPAA), it is recommended that medical institutions utilize [medical billing software solution](https://www.g2.com/categories/medical-billing) rather than more general billing and invoicing software that can be used across any industry. These tools offer specific functionality that is especially helpful to medical billers and coders, who need to code patient charts following treatment and initiate insurance claims. Medical billing tools are often set up to easily integrate with other tools that are fundamental to running a hospital or medical practice, such as [EHR tools](https://www.g2.com/categories/ehr) and [medical practice management software](https://www.g2.com/categories/medical-practice-management). Medical practice management tools also often include native billing and invoicing features, eliminating the need for a standalone medical billing tool. The decision of whether to use a standalone medical billing product or a medical practice management tool depends largely on the number of physicians, patients, and procedures conducted within the practice, with mid- to large-scale offices or practices being at the level of maturity to consider a more all-encompassing tool. **Legal billing software –** [Legal billing software](https://www.g2.com/categories/legal-billing) is a critical and foundational tool for any law firm. This software enables attorneys to calculate billable hours and generate invoices to ensure payment is being requested for services provided. Legal billing software can be used by lawyers working independently, entire law firms, or by legal departments within a larger organization. Law firms typically bill hourly, and as such time tracking features are important to look out for in this type of billing and invoicing software. These tools provide legal-focused billing features such as retainer-fee and split-fee functionality as well as the ability to create user standards based on the job role of the person whose time is being billed. Additionally, they provide native activity coding features that align directly with the American Bar Association’s uniform task-based activity codes. Automating the uniformity of billing information helps to more easily serve clients and companies who want to track legal cost benchmarks or more closely track legal expenses. What would have been a largely manual administrative task in the past, or with more general billing tools, becomes streamlined and automated with legal billing software. The type of legal billing software that is right for you or your business will largely depend on the type of legal operation you run. Solo practitioners, small firms, and large firms will all have varying needs when it comes to the features of legal billing and invoicing software. Legal billing features are often included in [legal practice management software](https://www.g2.com/categories/legal-practice-management), which provide tools to manage the daily operations of a law firm (including functionality for case management and client management, among other features) in addition to legal billing. **Billing software for small businesses –** In a small business, time is one of the most valuable resources, and accounting teams could always use more of it. Small businesses often rely on a single accountant, or small team, to manage billing and invoicing, accounts payable and receivable, and balancing the company’s general ledger, among myriad other tasks to keep finances in order. [Invoicing software for small business](https://www.g2.com/categories/billing?segment=small-business)can help ease some of the strain when it comes to streamlining billing and collection processes. To keep a small business afloat, efficient, closely monitored billing practices are a must. These tools frequently offer features for time tracking, invoice due dates and reminders, tax calculators, and more. These automations, templatized tasks, and reminders help a busy accountant who is potentially stretched thin. Invoicing software for small businesses is typically a point solution (a tool that only provides billing features), but there are also [small-business accounting tools](https://www.g2.com/categories/small-business-accounting) which introduce automations into a small business’ end-to-end financial management process, including the billing and collections process. There are a number of free invoicing software products, or products which offer a free trial, that can be beneficial to a smaller company that is just starting out and either doesn’t know the extent of tools needed or is looking to limit expenses. These offerings are typically stripped-down versions with a heavy focus on simplicity and ease of use. **Inventory-based billing software –** Companies that sell physical goods may want to consider purchasing an inventory-based billing software tool. As mentioned above, many billing software products are geared toward billing hours or for services. However, companies that maintain an inventory and sell goods may want to consider an inventory-based billing tool with features specific to their use case. ### Billing Software Features Billing and invoicing software features have many benefits; however, most tie back to the simple solution that these products help minimize late or missed payments, as well as optimize and automate the overall collection process. The following are all reasons why businesses should adopt billing software: **Invoice creation –** Billing software offers users easy and simple invoice creation, whereas prior to billing software, users were required to build out each invoice manually. Instead of this labor-intensive process, invoice templates in billing software enable fast and streamlined invoice creation. By providing pre-built invoice templates, users can quickly create an invoice to be sent off to a customer. If one wishes to customize an invoice, they can include a variety of personalized information, such as a logo, business address, company branded colors, and any other necessary information required in the form. Additional invoice information may include receipts to prove expenses and tax rates, among other fields. Each of these customizations helps make sure a business receives all the formal information required to bill a customer. **Online invoicing –** Prior to billing software, businesses had to not only manually create their invoices, but also send them through the mail. This would take a considerable amount of time and make collections for end of month, end of quarter, and end of year time consuming. If a business prefers to print out invoices and mail them, many products offer the ability to print; with the use of billing software, companies can instantly send over an invoice to a customer via online invoicing. This allows simultaneous invoicing to customers all over the world. Businesses can rapidly collect, because customers can submit payment directly through the invoice, no matter their location. This is particularly convenient for global businesses because billing software can record finance records in all currencies and convert to an overall total. The streamlining of the billing process is a major benefit for businesses and a key reason why companies choose billing software. **Automated reminders –** If a lawyer or a project manager has one client, it might not be a burden to call said client and inquire about paying bills every month; for businesses with hundreds or thousands of clients, it can be a major hassle. Billing software allows users to set up automated alerts that send reminders to customers before their payments are overdue. By setting up these automated alerts for all customers, the accounting team at a company never has to worry about remembering who they have or have not bugged to pay their bills. Additionally, no one has to take the time out of their day to call up and pester a customer for money. These automated reminders help ensure that a business misses less payments from its customers. **Estimates –** Similar to building invoices, many billing solutions allow users to build estimates through the use of pre-built templates and many customization options. The benefit of creating estimates inside billing software is that if the customer accepts the estimate, the user can turn the estimate into an invoice quickly and seamlessly, without having to recreate all the information on the invoice. By recording estimate history, businesses can track rates of acceptance and re-evaluate pricing and discounting tactics to optimize landing new business. **Recurring billing –** For long-term customers, businesses can use billing software to set up recurring payments that automatically charge customers in an agreed-upon cadence. If customers have submitted a credit card as preferred payment, it will automatically be run by the business at each correct date. This makes it easier for both the business and customer, since they can worry less about making and receiving the payment and rely on the software to do the work for them. For businesses that use a subscription-based revenue model, these solutions are often considered subscription management software; however, there is some overlap between the two. **Billable time tracking –** Instead of requiring users to record their billable hours in a spreadsheet or complementary solution, billing software often offers time tracking capabilities. This enables employees to record the exact hours that they work on specific projects and then bill at the rate appropriate to that service. This allows high-level insight into the project as a whole and how much it is costing the client. This functionality is used in PSA software, but offers additional project and resource management capabilities. **Flexible billing options –** The subscription management features within billing software enhance these solutions by easily offering different pricing package for certain customers and unique billing structures. These flexible pricing options make life easier on sales teams and accountants by providing reasoning, one-off value details, and the level of discount they are providing to customers as a whole. For professional services or project-based companies, these flexible billing options are very important. Administrators can set billing rates for specific employees or projects instead of having one standard rate across all business units. Additionally, businesses can opt to bill at certain milestones within the project, even if it is not complete. This is particularly convenient when expensing materials for the client. This flexible functionality is prevalent in PSA software. **Payment tracking and reporting –** When a business has alerted a customer of a required payment and they still do not follow through with their contractual agreements, billing software makes it easy to understand who is lapsing. Instead of digging through spreadsheets or books to know who has and has not paid during that payment period, billing software offers payment reports to get a quick view into customers at fault. Also, these payment reports can provide insights into who has possibly overpaid their invoice and has earned a credit, or which customers require a refund. **Revenue reporting –** Billing software can help businesses record and track revenue. Often, these solutions integrate with a CRM or accounting tool that helps track end-to-end financial details. By knowing which accounts have paid their bills and the overall financial standing of the company, businesses can build budgets, forecast, and give clear pictures into their revenue status. Billing data can feed into corporate performance management (CPM) tools to help conduct such projections. **Client portals –** Some billing solutions offer a client portal or a forum for accountants from both parties to communicate with each other to solve problems. Different departments are also provided a centralized location to view and understand billing details. Companies can make payment information and options clear to customers through the methods indicated by the billing software product. In addition to basic communication, a client portal provides a location for customers to see their entire transaction history and any outstanding payments. If a customer needs a copy of a particular invoice or receipt, instead of submitting a request for that document, they can simply download it from their portal. This saves time for both the business and customer. This transparency is also particularly beneficial for project managers who are billing a client for specific tasks or milestones, as well as tracking expenses. The client can have exact insight into the progress of the project and what they are being charged for. **Mobile billing –** Many billing solutions offer a mobile application so that users can send and receive invoices on the go. This is particularly helpful for service businesses, so that when a project or job is completed the employee can send an invoice immediately upon completion. By sending it from a mobile phone, the employee does not need to record the information after the fact; instead, they send the invoice and receive it on the spot. This is an invaluable time-saver for small businesses. ### Billing Software Trends The billing software industry has not taken many progressive steps in terms of innovation in recent years; however, some basic trends in the entire software world are relative to billing and invoicing software, including cloud-based and mobile applications, as well as integrations. In the future, billing solutions may include blockchain technology. Blockchain ledgers would help improve the speed of transactions from business to business. In addition, it would help security concerns by keeping the terms of a contract encrypted, as well as the amount of the transaction private. Blockchain may help billing users optimize ledger recordings by automating the step between billing and general ledger. The payment would be automatically put into a blockchain ledger and the information recorded. This would help improve financial close and make the life of accountants much easier at the end of months, quarters, and years. ### Potential Issues with Billing Software Any time a company is making transactions, there also runs a risk of error. For billing and invoicing software, these errors may come in a variety of different ways. **Failed Transactions –** One error may be a failed transaction, where the customer provides a payment but it does not go through. This may happen when the customer is light on cash or something much less concerning occurs, such as an expired credit card. Regardless, this can cause difficulties for accounting teams because they are not receiving the correct amount of funds on time. **Discounts and Promotions –** Many billing solutions provide flexible payment options, but if these are not communicated properly, customers may pay an incorrect amount. If a sales representative has given an incorrect discount, then this may cause errors. Fortunately, billing solutions usually display how much credit a customer has in the event of overpaying. **Automatic Billing Issues –** This is more likely to be a concern with subscription management software, but it is relevant to billing solutions as well. If a customer is signed up for automatic billing each month, but for some reason has insufficient funds in their account, then the automatic transaction would be rejected. This again becomes problematic when trying to collect funds by a certain date. Additionally, if a customer is unaware that they are enrolled in recurring billing and is subsequently charged, then they may be unhappy. ### Software and Services Related to Billing Software There are a number of related software categories that integrate and work in tandem with billing and invoice software. [Accounting software](https://www.g2.com/categories/accounting) is the most obvious of all billing integrations. By connecting billing and accounting software, companies can improve tracking and recording practices and further automate tedious accounting tasks. Smaller companies may choose to utilize [small-business accounting software](https://www.g2.com/categories/small-business-accounting) that offers all necessary accounting functionality for smaller shops, including invoice creation and online invoicing. Additionally, [ERP systems](https://www.g2.com/categories/erp-systems) may provide billing modules within the accounting solutions offered. [CRM](https://www.g2.com/categories/crm) systems can connect to billing solutions to provide insight into exact accounts and their billing history, as well as denote any outstanding payments they may have. This is convenient because it provides transparency across business units, aligning sales and accounting teams. Sales may also utilize [CPQ software](https://www.g2.com/categories/cpq), which can be impacted by billing in the sense that the quotes provided from a CPQ solution can be turned into an invoice. Again, this helps optimize processes for sales and accounting. For professional service companies, connecting [time tracking](https://www.g2.com/categories/time-tracking) and billing is critical because they frequently bill hourly. Providing insights into the amount of time an employee put into a specific project and how much they earned for the company based on that time tracking is a crucial business process. Often, time and billing capabilities are combined in [professional services automation (PSA) software](https://www.g2.com/categories/professional-services-automation), which can send invoices directly from the tool. Subscription management software offers recurring billing functionality for businesses that use a subscription model for revenue. These payments will be processed automatically. This is particularly convenient for e-commerce businesses that rely on yearly or monthly subscriptions.