### Contents

- [**Articles**](#resources-articles)
- [**Glossary Terms**](#resources-glossary_terms)
- [**Discussions**](#resources-discussions)
- [**Reports**](#resources-reports)

# Sales Tax and VAT Compliance Software Resources

##### Articles, Glossary Terms, Discussions, and Reports to expand your knowledge on Sales Tax and VAT Compliance Software

Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [articles](#resources-articles) from our experts, [feature definitions](#resources-glossary_terms), [discussions](#resources-discussions) from users like you, and [reports](#resources-reports) from industry data.

[ContentsExpand/Collapse Contents](#)
- [**Articles**](#resources-articles)
- [**Glossary Terms**](#resources-glossary_terms)
- [**Discussions**](#resources-discussions)
- [**Reports**](#resources-reports)

## Sales Tax and VAT Compliance Software Articles

[![The Importance of Tax APIs](https://learn.g2.com/hubfs/tax%20APIs-NC.jpg "The Importance of Tax APIs")](https://www.g2.com/articles/the-importance-of-tax-apis)

[
### The Importance of Tax APIs
](https://www.g2.com/articles/the-importance-of-tax-apis)
With the US Tax Day once again come and gone, there is no better time than now to discuss the necessity of application programming interfaces (APIs) in sales tax, value-added tax (VAT), and goods and services tax (GST) software. No matter the size of a company or the breadth of its products and services, they all need tax software that can bridge disparate and siloed data to manage the tax compliance process end to end. Having reliable APIs is the first step in achieving this goal.

[
 ![Nathan Calabrese](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nathan Calabrese")
NC

](https://learn.g2.com/author/nathan-calabrese)

by Nathan Calabrese

## Sales Tax and VAT Compliance Software Glossary Terms

[![Luxury Tax](https://learn.g2.com/hubfs/G2CM_GI302_Glossary_Article_Images-%5BLuxury_Tax%5D_V1a.png "Luxury Tax")](https://www.g2.com/glossary/luxury-tax-definition)

[Luxury Tax](https://www.g2.com/glossary/luxury-tax-definition)

Luxury tax is a tax on high-value, nonessential goods and services, often used by governments to generate revenue and regulate luxury spending.

by Kelly Fiorini

Explore our Technology Glossary

Browse through dozens of terms to better understand the products you purchase and use everyday.

[Find new features](https://www.g2.com/glossary)

## Sales Tax and VAT Compliance Software Discussions

0

Question on: Avalara
[Has anyone using Avalara experience issues with this service recently 2021?](/discussions/40448-has-anyone-using-avalara-experience-issues-with-this-service-recently-2021)

Website issues? Customer Support Issues? Cancellation Issues? Better yet, does anyone have any solutions that have helped them solve any of these issues?

Hi Jeanette, if you're experiencing issues, we'd like to know and work to assist. You may contact Avalara Support (https://help.avalara.com/Contact\_Avalara) or your customer account manager. You may also contact customercare@avalara.com to connect with our VP of Customer Excellence, Bobby Sands. 

Answered: Courtney Wendel-Stevenson on March 5, 2021

There is nothing we haven't had an issue with regarding Avalara. Website goes down randomly, customer support is the worst, wanted to cancel a service, but didn't receive a notice our annual term was up so it auto renewed. We'd had so many problems with them that they credited us for part of the renewal cost. Our only resolution is to learn how do to all of this in house.

Answered: Michelle Stone on November 10, 2021

Comment deleted by user.

Answered: Joel Barger on July 13, 2022

I canceled on February 20, 2026 and on May 5th, I'm still battling them to confirm cancellation of my account. They've continued to bill me and withdraw money from my account. The most recent ACH was a substantial amount of money and my new provider says the money wasn't deposited into our tax accounts. Avalara reps promise to call back but they haven't. Nobody responds to emails and they avoid taking responsibility. Avoid them completely

Answered: Brian Thomas on May 5, 2026

[See more answers (3)](javascript:void(0);)

[Your answer](/discussions/40448-has-anyone-using-avalara-experience-issues-with-this-service-recently-2021/comments/new?remote=true)

0

Question on: Digital River
[I bought an upgrade for my Practiline program on 10-25. I have a license key for unlocking the product but never received the download. ? What do I do.](/discussions/i-bought-an-upgrade-for-my-practiline-program-on-10-25-i-have-a-license-key-for-unlocking-the-product-but-never-received-the-download-what-do-i-do)

They say I am going to get a link to my password, etc., but nothing ever is connected so that I can get the download. Can you help.

Digital River is just a processor for that company you would be best to reach out to the comapny who produced the software to ask for asisstance. 

Answered: Simon Bangs on August 5, 2022

Sincere appreciation to Cynthia Harrison for recommending JEFFCLOUD to me. He helped me cleared late payments, debt, raised my score and erased all negative items on my credit report. I strongly advice you contact him for credit services; Jeffcloudcreditsolution@gmail.com / 901 625-1357

Answered: Rena Lawhead on June 30, 2023

Sincere appreciation to Cynthia Harrison for recommending JEFFCLOUD to me. He helped me cleared late payments, debt, raised my score and erased all negative items on my credit report. I strongly advice you contact him for credit services; Jeffcloudcreditsolution@gmail.com / 901 625-1357

Answered: Rena Lawhead on June 30, 2023

On https://www.mycommerce.com/support/ you can access your data and get help

Answered: MyCommerce Team on August 5, 2022

[See more answers (3)](javascript:void(0);)

[Your answer](/discussions/i-bought-an-upgrade-for-my-practiline-program-on-10-25-i-have-a-license-key-for-unlocking-the-product-but-never-received-the-download-what-do-i-do/comments/new?remote=true)

0

Question on: Sovos
[Are there any third-party evaluations of Sovos solutions like from Gartner, IDC or Forrester?](/discussions/idc-marketscape-names-sovos-a-leader-in-sales-tax-and-vat-automation-applications-2019-vendor-assessment)

IDC MarketScape names Sovos a leader in sales tax and VAT automation applications 2019 vendor assessment

Yes, IDC conducted an extensive vendor assessment of the major market players in sales tax and VAT (including GST) automation and deemed Sovos a leader in the category. You may download the vendor assessment brief at this location: http://bit.ly/gettheIDCbrief

Answered: Alex Forbes on April 21, 2026

[Your answer](/discussions/idc-marketscape-names-sovos-a-leader-in-sales-tax-and-vat-automation-applications-2019-vendor-assessment/comments/new?remote=true)

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## Sales Tax and VAT Compliance Software Reports

Mid-Market Grid® Report for Sales Tax and VAT Compliance

Summer 2026

G2 Report: Grid® Report

Grid® Report for Sales Tax and VAT Compliance

Summer 2026

G2 Report: Grid® Report

Enterprise Grid® Report for Sales Tax and VAT Compliance

Summer 2026

G2 Report: Grid® Report

Momentum Grid® Report for Sales Tax and VAT Compliance

Summer 2026

G2 Report: Momentum Grid® Report

Small-Business Grid® Report for Sales Tax and VAT Compliance

Summer 2026

G2 Report: Grid® Report

Enterprise Grid® Report for Sales Tax and VAT Compliance

Spring 2026

G2 Report: Grid® Report

Small-Business Grid® Report for Sales Tax and VAT Compliance

Spring 2026

G2 Report: Grid® Report

Mid-Market Grid® Report for Sales Tax and VAT Compliance

Spring 2026

G2 Report: Grid® Report

Grid® Report for Sales Tax and VAT Compliance

Spring 2026

G2 Report: Grid® Report

Momentum Grid® Report for Sales Tax and VAT Compliance

Spring 2026

G2 Report: Momentum Grid® Report