# Webgility Reviews
**Vendor:** Webgility  
**Category:** [Multichannel Retail Software](https://www.g2.com/categories/multichannel-retail)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 377
## About Webgility
Streamline your ecommerce operations with Webgility by automatically syncing your sales, inventory, and orders across multiple platforms directly into QuickBooks. Manage your entire business from one dashboard, ensuring real-time accuracy and efficiency, while reducing manual tasks and preventing stock issues. Empower your business to stay ahead and scale effortlessly with seamless integration and powerful automation. Automation syncs ecommerce data (shipping, purchasing, inventory, pricing, and more) across your sales channels and downloads accounting data (tax, customer, and order details) to your QuickBooks automatically and securely. This process virtually eliminates time-consuming manual data entry to reduce costly errors. Never worry about bookkeeping accuracy, adopt new sales channels and strategies, find new customers, and sell more with confidence, knowing you can sort tax revenue across jurisdictions automatically and don’t have to spend more time on order management. Plus, Webgility compiles all your store, order, COGS, and performance data in one place. Easy-to-read analytics dashboards give you deeper insights into profitability, sales, settlements, and product performance. Over time, you can analyze seasonality trends and forecast sales and inventory. Review sales performance, sales trends, and best- and lowest-selling products by channel, and more. Webgility launched in 2007. Today, it’s the No. 1 integration for QuickBooks users, serving over 5,000 businesses and processing over 100 million transactions annually. All plans include free five-star support and onboarding. \&gt;\&gt;Save time and money\&lt;\&lt; Automation reduces overhead and labor costs, so you can adapt faster and focus on your growth. \&gt;\&gt;Connect your ecommerce systems\&lt;\&lt; Webgility integrates with over 50 ecommerce platforms, including Shopify, Amazon, eBay, Walmart, Etsy, and Wix. \&gt;\&gt;Analyze and forecast performance Dive deeper into profitability, settlements, and sales performance for a complete view of your business. \&gt;\&gt;Eliminate manual data entry\&lt;\&lt; Webgility records your online income, transactions, sales tax, and fees in your accounting platform automatically. \&gt;\&gt;Keep your books current\&lt;\&lt; Transactions and payouts record in real time, so your books never fall behind. \&gt;\&gt;Close your books quickly\&lt;\&lt; Accounts neatly match bank deposits, so you or your accountant can close the books quickly every month. \&gt;\&gt;Organize tax revenue automatically\&lt;\&lt; Webgility collects and records sales tax from all sales and organizes it by jurisdiction in your accounting platform for easy filing. \&gt;\&gt;Never oversell inventory\&lt;\&lt; Manage pricing and inventory across your sales channels and your accounting software automatically. \&gt;\&gt;Improve operational efficiency\&lt;\&lt; Automate purchasing, fulfillment, returns, refunds, and other workflows to improve operational efficiency. \&gt;\&gt;Manage your ecommerce business from one place\&lt;\&lt; Improve organization and never toggle between sales, payment, and shipping platforms again. \&gt;\&gt;Stay compliant\&lt;\&lt; All accounting entries are compliant and tagged, so you can easily audit and roll back changes. \&gt;\&gt;Collaborate with ease\&lt;\&lt; Easily share your account with your bookkeeper, accountant, or outsourced accounting firm. \&gt;\&gt;Track expenses accurately\&lt;\&lt; Get a closer look at marketplace, payment, and shipping fees, and identify more ways to save. \&gt;\&gt;Customize to meet your needs\&lt;\&lt; Personalize your Webgility settings by sales channel with field-level mapping control.



## Webgility Pros & Cons
**What users like:**

- Users highlight the **exceptional customer support** of Webgility, noting their knowledgeable and responsive assistance that enhances the experience. (22 reviews)
- Users value the **ease of use** of Webgility, finding it simple for order recording and inventory syncing. (21 reviews)
- Users commend the **exceptional customer service** of Webgility, appreciating the knowledgeable support that enhances their experience. (16 reviews)
- Users value the **easy integration** with QuickBooks and Netsuite, streamlining order management and eliminating manual tasks. (13 reviews)
- Users value the **automation features** of Webgility, streamlining transactions and enhancing efficiency without manual effort. (12 reviews)
- Users value the **easy integrations** of Webgility, simplifying order recording and enhancing productivity significantly. (12 reviews)
- Users value the **time-saving automation** of Webgility, dramatically reducing weekly work hours for their accounting teams. (12 reviews)
- Order Management (11 reviews)
- Users appreciate the **easy setup** of Webgility, making integration and order recording a breeze. (10 reviews)
- Expertise (8 reviews)

**What users dislike:**

- Users note the **limited sync frequency** on the Base Plan as an area needing improvement for Webgility. (6 reviews)
- Users find the **lack of essential features** in Webgility limits its usability for all customer needs. (4 reviews)
- Users note **syncing issues** with Webgility that hinder integration with sales channels like TikTok and affect frequency. (4 reviews)
- Users find the **interface complex** , especially during setup, despite assistance from the support team available. (3 reviews)
- Users report a **difficult setup** process for Webgility, especially for those unfamiliar with ecommerce tools. (3 reviews)
- Integration Issues (3 reviews)
- Users express frustration with **poor customer support** , highlighting long wait times and difficulties in resolving issues effectively. (3 reviews)
- Users find the **complex setup** challenging, especially without prior experience or additional guidance during onboarding. (2 reviews)
- Users find the **dashboard usability lacking** , particularly noting difficulty locating the button after logging in. (2 reviews)
- Feature Issues (2 reviews)

## Webgility Reviews
  ### 1. Wonderful, Professional Webgility Support That Keeps Our Business Thriving

**Rating:** 4.5/5.0 stars

**Reviewed by:** Magnet Jewelry S. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 01, 2026

**What do you like best about Webgility?**

The staff at Webgility is wonderful. They are professional and caring. They have great expertise. Faizan and Jeenu have been so very kind and helpful. My business never in better place. Thank you!

**What do you dislike about Webgility?**

At this point I don't have any issues, but we have taken customization request for Avalara and if it doesn't work the way I expected with QuickBooks then for sure, I will start disliking the app.
But I'm sure it will work!!

**What problems is Webgility solving and how is that benefiting you?**

Making my order flow much better than in the past. Past companies tormented my life and Webgility will make the stress go away.

  ### 2. User-Friendly Software with Outstanding Support and Onboarding

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rion S. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2026

**What do you like best about Webgility?**

So far, I'm so happy with Webgility as a software and company. The software is user-friendly, easy to navigate, and their customer support team is outstanding!! Can't say enough good things about Prerit the onboarding manager. 5/5 stars!

**What do you dislike about Webgility?**

Nothing at all. They are the best. Amazing company.

**What problems is Webgility solving and how is that benefiting you?**

They are syncing our sales data from Wix to QBO, saving us TONS of time!

  ### 3. Thank you Webgility Team!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fay L. | Senior Accountant, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 08, 2026

**What do you like best about Webgility?**

Our webgility implementation and onboarding experience has been very positive. Faizan, our training specialist, has demonstrated strong product knowledge and a deep understanding of e-commerce accounting workflows. He is consistently patient, clear and thorough during our ongoing traning sessions, taking the time to explain and answer questions thoughtfully. His calm and supportive approach has made the learning process smooth and productive, and we truly appreciate his guidence throughout the implementation. After completing our onboarding sessions, we can confidently reaffirm our positive experience with Webgility. As we move forward with testing the integration, we anticipate having questions, but we are certain that Faizan and his team will remain knowledgeable, patient, and responsive in their support. Faizan’s guidance during onboarding has established a solid foundation for a smooth and successful implementation.

**What do you dislike about Webgility?**

There is a lack of synchronization features with other sales channels, such as TikTok.

**What problems is Webgility solving and how is that benefiting you?**

The primary challenge we face is keeping inventory synchronized across various sales channels. Webgility helps by automatically recording transactions and ensuring that inventory updates happen seamlessly and without manual intervention.

  ### 4. Implementation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 18, 2025

**What do you like best about Webgility?**

Support is excellent and they explain things in detail.   Very happy with the people I have been talking with over the last few months.  My recent phone conversation was with Prerit Agrawal who was excellent on 12/18/25 and you need more people like him who explains things in detail.   I also do not want to forget my conversations with Vipin Gaikward who was an integral part in helping things get started and continues to be there when we have questions.   Thank you both for your time and support.

**What do you dislike about Webgility?**

We have had no immediate problems with Webgility at this time.   Things have been moving smoothly and when we do have any issues we are able to contact the support people and get the answers needed in a timely fashion

**What problems is Webgility solving and how is that benefiting you?**

Amazon Implementation - Making sure the accounts are properly linked to the Accounting software we use with our company so that both systems are up to date on the sales channel.

  ### 5. Automated WooCommerce–QuickBooks Sync Made Simple

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kantha Subramanian D. | Technical Architect, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2025

**What do you like best about Webgility?**

The most helpful part of Webgility is the automated sync between WooCommerce and QuickBooks. It keeps inventory, pricing, and orders accurate without manual work. Their onboarding team made the setup very easy, and support has been great whenever we needed help. The biggest upside is the combination of automation and reliable customer service.

**What do you dislike about Webgility?**

Overall, Webgility works well for our needs. If I had to mention one area for improvement, it would be the limitation on sync frequency in the Base Plan. Allowing occasional auto syncs without upgrading would be a nice addition.

**What problems is Webgility solving and how is that benefiting you?**

Webgility solves the problem of manually syncing product data, inventory and orders between WooCommerce and QuickBooks.

  ### 6. Highly Recommended Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Josh T. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 05, 2025

**What do you like best about Webgility?**

As the owner of a seafood distribution company, I deal with complex logistics, constant inventory changes, and tight margins. Webgility has been a game changer for us but what really stands out is their customer service and product knowledge.

From the very first call, their team took the time to understand my business model, the challenges of managing wholesale, retail, and online channels, and how QuickBooks Enterprise fits into our daily operations. They didn’t just give canned answers—they asked smart questions, identified gaps I hadn’t even considered, and walked me through solutions that were directly applicable to seafood distribution and e-commerce.

Their support team is responsive, patient, and, most importantly, knowledgeable. Every time I’ve reached out, I’ve gotten actionable guidance instead of generic troubleshooting. It’s clear they know their product inside and out, but they also know how businesses like mine actually operate.

Webgility has saved us countless hours, improved the accuracy of our accounting and inventory syncing, and given me confidence that we can scale without drowning in manual work. The software is powerful, but it’s the people behind their service and expertise that make it worth every penny.

Highly recommended for any business that needs both robust tools and a support team that feels like an extension of your own staff.

**What do you dislike about Webgility?**

Nothing! Very responsive and professional

**What problems is Webgility solving and how is that benefiting you?**

Managing complex inventory control in quickbooks.

  ### 7. Great Automation Features, But Manual Payment Handling Needs Improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Dillon J. | Junior Developer, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 05, 2025

**What do you like best about Webgility?**

Automatic order synchronization between LightSpeed POS and QuickBooks Desktop and daily automation email notifications aswell.

**What do you dislike about Webgility?**

Webgility is not applying direct payments to B2B orders from LightSpped to QuickBooks. These are term orders and I can't record payment right away so later when customer pays it I have to manually go to LightSpeedPOS and QuickBooks  Desktop to apply them manually. There is update feature but it unpost the invoices which create more problems.

There is also no option to record Shipping address from QuickBooks' exisitng customer.

**What problems is Webgility solving and how is that benefiting you?**

It is posting LightSpeed POS posting orders to QuickBooks.

  ### 8. Easy Time-Saver for Recording Shopify Orders to QuickBooks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maria P. | Finance and HR Senior Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 13, 2026

**What do you like best about Webgility?**

Easy to use and time saver, easily record Shopify orders to QuickBooks and good support from the tech team.

**What do you dislike about Webgility?**

I don't dislike anything about Webgility. Everything is working great.

**What problems is Webgility solving and how is that benefiting you?**

Manual entries, payouts reconciliations, recording of sales tax details and managing inventory

  ### 9. Flawless Transaction Sync, Easy Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User

**Reviewed Date:** February 06, 2026

**What do you like best about Webgility?**

I like Webgility for its automation, which eliminates the need for manual transactions. The ease of posting and unposting transactions is a standout feature for me. It removes the redundancy of going into QuickBooks and ensures I am unposting the correct transaction directly within Webgility. Also, setting up Webgility was easy, thanks to my knowledgeable representative who was well-versed in platforms like QBDT, Amazon, and Webgility.

**What do you dislike about Webgility?**

Not being able to select a default warehouse would be a nice feature.

**What problems is Webgility solving and how is that benefiting you?**

Webgility eliminates manual transactions and makes posting and unposting transactions easy, ensuring correct transactions without redundancy.

  ### 10. Helpful Support and Training—Learned to Post Orders to QuickBooks with Ease

**Rating:** 5.0/5.0 stars

**Reviewed by:** Edwin P. | Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 17, 2026

**What do you like best about Webgility?**

The support team is very helpful and respect customers whenever they need like today I learned how to post orders to QuickBooks and trainer helped me a lot without charging any additional cost.

**What do you dislike about Webgility?**

I didn't know that it was  more than an 3rd party inventory sync tool. Today I learned that it is more than that like recording orders and other stuff.

**What problems is Webgility solving and how is that benefiting you?**

I use Webgility right now for inventory syncing but now we will post orders too..

  ### 11. Seamless Automation That Saves Hours Every Day

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 03, 2025

**What do you like best about Webgility?**

Webgility has enabled me to automate my order intake process, saving me several hours every day. Thanks to Webgility, I now have more time to concentrate on developing my products and engaging with customers. The seamless integration with my QuickBooks has genuinely been a lifesaver for me. The tech support and onboarding assistance from the webgility team has been nothing short of perfect, they answer all of my questions promptly and even give additional advice on how to optimize my experience.

**What do you dislike about Webgility?**

The initial process of syncing Webgility with QuickBooks was somewhat tedious, though I attribute that to the way I originally set up QuickBooks and my sales channel. Despite this minor complaint, the overall setup was not particularly difficult.

**What problems is Webgility solving and how is that benefiting you?**

This tool automates and streamlines both my e-commerce orders and my QuickBooks order management process, transforming what used to take hours into something that now only takes seconds.

  ### 12. User-Friendly Webgility with Anytime Support That Keeps QuickBooks Posting Smooth

**Rating:** 4.5/5.0 stars

**Reviewed by:** Maria T. | Customer Service Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2026

**What do you like best about Webgility?**

It is a very user friendly and I like that I have access to reaching to support any time and they can assist me resolving issue with Webgility so that we can post the details on QuickBooks

**What do you dislike about Webgility?**

No, I don't think of anything right now but I wish it could be an ERP system..

**What problems is Webgility solving and how is that benefiting you?**

It is helping recording orders from Shopify to QuickBooks automatically which saving us most of the time

  ### 13. Solves a Real Problem with a Great Team Behind It

**Rating:** 4.5/5.0 stars

**Reviewed by:** Andrew K. | owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2026

**What do you like best about Webgility?**

Solves a problem - the people are great.

**What do you dislike about Webgility?**

change can be hard.  unforseen experiences happen -

**What problems is Webgility solving and how is that benefiting you?**

Amazon reconsilation

  ### 14. Excellent Help, Great Program

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 16, 2025

**What do you like best about Webgility?**

This is essential. It cuts out having to do orders manually. We cannot live without it! It works with both my website orders and also Amazon seller central with QuickBooks.

**What do you dislike about Webgility?**

Nothings so far, a little custom set up at the beginning, but that is the same with all programs.

**What problems is Webgility solving and how is that benefiting you?**

This makes the orders from Squarespace and Amazon Seller Central automatically entered into our hosted Quickbooks. This is awesome!

  ### 15. Knowledgeable Integration Team and Big Weekly Time Savings

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2026

**What do you like best about Webgility?**

The integration team was very knowledgeable and very helpful. Using Webgility has reduced our accounting team's work hours of work every week.

**What do you dislike about Webgility?**

I've only been using Webgiliy for a few months now, so I really don't have anything bad to say about it.

**What problems is Webgility solving and how is that benefiting you?**

They help solve all the issues that I encounter, plus the software saves us hours of manual work.

  ### 16. Best integration ever and easier than expected

**Rating:** 5.0/5.0 stars

**Reviewed by:** Elier R. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 01, 2025

**What do you like best about Webgility?**

Ease of installation and online steps for implementation. The tech support and assistant made it best.

**What do you dislike about Webgility?**

Nothing we disklike so far since the implementation was possible with great assistance.

**What problems is Webgility solving and how is that benefiting you?**

Webgility made the implementation of WIX to Quickbooks Desktop Pro Enterprise possible for or business far simpler than we expected.

  ### 17. Prerit Agrawal is an amazing account Rep for Webgility!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jon D. | Chief Revenue Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 08, 2025

**What do you like best about Webgility?**

Webgility is a very streamlined and simple platform to use, but more importantly, their onboarding and specifically their reps (ours is Prerit Agrawal), is what makes the platform so easy. If you need an inventory sync between quickbooks and shopify, this is your solution

**What do you dislike about Webgility?**

The dashboard button is a bit difficult to find on the login site. Other than that, no other concerns.

**What problems is Webgility solving and how is that benefiting you?**

Works to sync our inventory with our shopify & quicbooks accounts.

  ### 18. Good onboarding

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Publishing | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 29, 2025

**What do you like best about Webgility?**

Haven't used it for a significant amount of time yet, but onboarding has been great.

**What do you dislike about Webgility?**

So far things have worked well in terms of setup.

**What problems is Webgility solving and how is that benefiting you?**

We're using it to integrate Big Commerce with Quickbooks Desktop Enterprise. The goal is to eliminate any need for double entry. So far, we've just completed setup, so I don't have extensive day-to-day use, but setup has been good and their support team has been helpful.

  ### 19. Great Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 31, 2025

**What do you like best about Webgility?**

The customer service of Webgility is great and fairly easy to use and record orders from Square to QuicKbooks

**What do you dislike about Webgility?**

Squar ePOS hosted by Weebly.com doesn't support Webgility.

**What problems is Webgility solving and how is that benefiting you?**

Recording online sales to QuickBooks

  ### 20. Webgility Desktop Implementation Experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Pat K. | Controller, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 03, 2025

**What do you like best about Webgility?**

user friendly, easy to use, easy integration with QuickBooks

**What do you dislike about Webgility?**

n/a, there is nothing that I can think of yet but if there will be anything I will edit it again..

**What problems is Webgility solving and how is that benefiting you?**

It is helping reocrding orders in more detailed fashion

  ### 21. Great experience - very positive!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 04, 2025

**What do you like best about Webgility?**

We recently worked with Faizan Sheikh from Webgility to set up the integration between our new Shopify website and QuickBooks, and we couldn’t be more pleased with the experience. Faizan was absolutely incredible—professional, knowledgeable, and extremely patient throughout the entire process. He made what could have been a complex and overwhelming setup feel easy and straightforward. His ability to explain each step clearly and ensure everything was running smoothly gave us complete confidence in the integration. Thanks to Faizan, we’re now fully connected and operating efficiently. 

Highly recommend Faizan and the Webgility team for anyone looking for seamless eCommerce and accounting integration support!

**What do you dislike about Webgility?**

I have no dislikes for our experience with webgility. They have been very helpful during our connection process.

**What problems is Webgility solving and how is that benefiting you?**

Connection between shopify and Quickbooks Enterprise

  ### 22. Effortless Transaction Management, Saves Tons of Time

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nichole K. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 18, 2025

**What do you like best about Webgility?**

I love that I do not have to enter every single transaction, it is literally done for you.  There are so many transactions, all I have to do is post the settlement report ! It is a smooth integration with QuickBooks.

**What do you dislike about Webgility?**

One thing I would like is a direct line to customer service instead of going through the chat function.  They are pretty responsive, but I like person to person talking

**What problems is Webgility solving and how is that benefiting you?**

Webgility is recording all QuickBooks transactions with FBA and FBM transactions

  ### 23. Disappointing experience - Ended up switching over to a2x

**Rating:** 0.0/5.0 stars

**Reviewed by:** Tony D. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 16, 2025

**What do you like best about Webgility?**

Sales person promised the world and it looked like a promising solution

**What do you dislike about Webgility?**

They fell short and the system did not work.  Payouts and payments did not match up in quickbooks.  Spend 45 days with their support wasting time and at the end, we ended up hiring a company that recommended a2x and they handeled the entire process.  Now we are out $400+ in money we gave them because their product did not work as it was sold.

**What problems is Webgility solving and how is that benefiting you?**

They were unable to get it to work.  After I found another solution, they said they fixed the issue.

  ### 24. Effortless Order Syncing Makes Work a Breeze

**Rating:** 5.0/5.0 stars

**Reviewed by:** LOUIS-OLIVIER L. | SALES, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 13, 2025

**What do you like best about Webgility?**

The order syncing works flawlessly, and I appreciate the price mapping and inventory features.

**What do you dislike about Webgility?**

At the moment, I can't think of anything.

**What problems is Webgility solving and how is that benefiting you?**

Syncing orders from my Wix website to QuickBooks Online has been a key part of managing my business. The process allows me to keep my sales data organized and up to date, making it easier to track transactions and maintain accurate records. This integration helps streamline my workflow and reduces the time I spend on manual data entry.

  ### 25. Great Customer Service and Simple QuickBooks Order & Inventory Sync

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kylee F. | Marketing &amp; Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 14, 2026

**What do you like best about Webgility?**

Customer service is great and the app is really simple to use for recording orders to QuickBooks and sync inventory.

**What do you dislike about Webgility?**

Currently, I haven't use the app much so I can't say about it

**What problems is Webgility solving and how is that benefiting you?**

It recording Woocommerce orders to QuickBooks and manage inventory

  ### 26. Exceptional Onboarding Support Made Integration Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Miguel C. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 04, 2025

**What do you like best about Webgility?**

I really appreciate how detailed and comprehensive the onboarding sessions are. We're in the process of integrating BigCommerce, Clover, and QBO, which has been quite messy. Without Faizen's help, I wouldn’t have been able to manage it.

**What do you dislike about Webgility?**

I’m not a fan of the one-hour limi of onboarding session.

**What problems is Webgility solving and how is that benefiting you?**

Keeping tracking of inventory and recording orders to Quickbooks from Bigcommerce/Clover.

  ### 27. They know what they are doing

**Rating:** 4.5/5.0 stars

**Reviewed by:** Michael R. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 08, 2026

**What do you like best about Webgility?**

They know what they are doing, it works great with Quickbooks.

**What do you dislike about Webgility?**

Nothing, I can think right now. I lost the access to Webgility app and they resolved it quickly.

**What problems is Webgility solving and how is that benefiting you?**

Webgility is posting orders to my QuickBooks

  ### 28. Webgility solved inventory and cost sync between Shopify, Amazon and QuickBooks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jack K. | Ecommerce Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 26, 2025

**What do you like best about Webgility?**

Very helpful onboarding for very complex automations, thank you Faizan for all your help

**What do you dislike about Webgility?**

Nothing yet! It can be a little complicated to set up on your own, but they have a very helpful team to guide you through the onboarding process.

**What problems is Webgility solving and how is that benefiting you?**

Our Shopify stores and Amazon did not have automatic cost and inventory sync, we needed this. Webgility was the best solution for this.

  ### 29. Effortless Amazon Order Sync with QuickBooks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sue M. | Secretarian Treasure, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 04, 2025

**What do you like best about Webgility?**

It is very easy to use and we have been recording Amazon USA, MXN & CA orders to QuickBooks everyday with expenses. Customer support is pretty good.

**What do you dislike about Webgility?**

I like this software very much, we are using this app from so long, so it is good.

**What problems is Webgility solving and how is that benefiting you?**

Posting ORders/expenses from Amazon/Big commerce to Quickbooks

  ### 30. Smooth Onboarding with In-Depth Assistance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dylan T. | Parts and Warranty Support, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 20, 2026

**What do you like best about Webgility?**

Ease of onboarding and in depth assistance. Introductions were smooth and easy.

**What do you dislike about Webgility?**

There is nothing that I dislike at this time.

**What problems is Webgility solving and how is that benefiting you?**

Automating communication between Quickbooks Desktop and BigCommerce.

  ### 31. I like Webgility very much, it helped me managing my oders in QuickBooks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stacy L. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 25, 2025

**What do you like best about Webgility?**

The orders posting part and inventory syncing feature is really good

**What do you dislike about Webgility?**

Sometimes we  encounter wiht issues but I'm glad that they have a best support team.

**What problems is Webgility solving and how is that benefiting you?**

Inventory syncing and orders recording was manual before and now it is automated

  ### 32. Effortless Integration Between Quickbooks and Shopify

**Rating:** 5.0/5.0 stars

**Reviewed by:** Travis M. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 12, 2025

**What do you like best about Webgility?**

Easy to navigate and simple interface between Quickbooks and Shopify

**What do you dislike about Webgility?**

I would like the ability to mirror more information between Quickbooks and Shopify

**What problems is Webgility solving and how is that benefiting you?**

Linking Quickbooks with Shopify

  ### 33. Excellent experience with Webgility (Faizan Sheikh)

**Rating:** 5.0/5.0 stars

**Reviewed by:** Deborah G. | HR/Finance Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 15, 2025

**What do you like best about Webgility?**

Makes us understand the process  - so much easier to work with QuickBooks

**What do you dislike about Webgility?**

Nothing at this time.  Webgility is very helpful.

**What problems is Webgility solving and how is that benefiting you?**

Order posting, inventory management - keeping proper track of finances

  ### 34. Efficiency and cost saving program

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jamie D. | Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 27, 2025

**What do you like best about Webgility?**

Easy integration with Netsuite and best app to record orders and expenses.

**What do you dislike about Webgility?**

It can't be used for all of my customers.

**What problems is Webgility solving and how is that benefiting you?**

Trying to find someone to replace our account receivable personnel at the cost is immensely saving you money.

  ### 35. Great Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 09, 2025

**What do you like best about Webgility?**

The time saved and automation of repetitive tasks across all sales platform is something we dreamed about but Webgility actually made happen.

**What do you dislike about Webgility?**

There is nothing at this point we have found that we do not like.

**What problems is Webgility solving and how is that benefiting you?**

Webgility is helping streamline our sales and performance across 3 sales channels.

  ### 36. Exceptionally User-Friendly and Effortless Transition

**Rating:** 5.0/5.0 stars

**Reviewed by:** Laurie P. | Accounting, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 19, 2025

**What do you like best about Webgility?**

Webgility is super people friendly...smooth...and transition is EASY with QuickBooks!!!!

**What do you dislike about Webgility?**

There is nothing to dislike!!!!!!!!!!!!!!!!

**What problems is Webgility solving and how is that benefiting you?**

It is helping to record orders from Bigcommerce and QuickBooks

  ### 37. Fast Amazon FBA Sync, But Needs Better QuickBooks Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pittman O. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 17, 2025

**What do you like best about Webgility?**

That it is syncing my Amazon FBA orders quickly

**What do you dislike about Webgility?**

Would like it if they could enter the orders as a separate job order under Amazon main account in Quickbooks

**What problems is Webgility solving and how is that benefiting you?**

Entering all of our past FBA orders for the year

  ### 38. A game changer for ecommerce syncing.

**Rating:** 4.5/5.0 stars

**Reviewed by:** David	 S. | Customer Service Representative, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 26, 2025

**What do you like best about Webgility?**

I really like the automatic sync of orders, inventory and funds with minimum effort at Webgility is connecting my Shopify store to QuickBooks. Their stand in all this is their own dashboard—it allows me to see all my sales and stock levels on any channel in a clear, real-time way without me having to pull my hair from manual updates.

**What do you dislike about Webgility?**

The only downside I have come across so far, is that the setup process felt a little tricky at the start but that’s mainly because I am not familiar with ecommerce tools and I wish that the onboarding offered a little more hand-holding for beginners like me.

**What problems is Webgility solving and how is that benefiting you?**

Webgility has saved me hours a week on bookkeeping, allowing me to focus on growing my online store instead of wrangling spreadsheets, and it’s kept my inventory accurate so I never oversell.

  ### 39. Great SERVICE!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tasbeeh C. | Bookkeeper, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 30, 2025

**What do you like best about Webgility?**

The customer service is great very guided assistance.

**What do you dislike about Webgility?**

So far I have not had a bad experience..

**What problems is Webgility solving and how is that benefiting you?**

Syncing to QBO

  ### 40. Webgility and Quickbooks Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Webgility?**

Very easy to use!  Excellent setup support.

**What do you dislike about Webgility?**

Nothing, everything working as expected.

**What problems is Webgility solving and how is that benefiting you?**

Syncing Shopify and Amazon orders to Quickbooks desktop.

  ### 41. Always helpful!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 25, 2025

**What do you like best about Webgility?**

Their customer support is the best I've experienced. They always quickly and effectively solve our tech issues when they arise.

**What do you dislike about Webgility?**

I think the inventory mapping features could be improved upon.

**What problems is Webgility solving and how is that benefiting you?**

Connects our E-commerce platform to our accounting system, easy to map inventory and track data.

  ### 42. Upgrading and Troubleshooting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rebecca D. | Controller, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 28, 2025

**What do you like best about Webgility?**

Webgility makes the import into QuickBooks so easy.  When tech support is needed, Aniket is the best!  He knows his stuff, and gets you up and running quickly!!!

**What do you dislike about Webgility?**

No complaints thus far.  We have been using it for years.

**What problems is Webgility solving and how is that benefiting you?**

Importing data into QB

  ### 43. Customer support and billing departments are useless

**Rating:** 0.0/5.0 stars

**Reviewed by:** Jillian P. | accountant, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 22, 2024

**What do you like best about Webgility?**

nothing, billing department gives generic respoonses, aggressive responses and attitude, and went from "I will speak with my supervisor to see what we can do" directly to "can't issue a refund" when I didn't want to continue going in circles and just wanted an answer. Personal feelings clearly getting in the way.

**What do you dislike about Webgility?**

holding money as a credit instead of issuing a refund when the software would not work.

**What problems is Webgility solving and how is that benefiting you?**

refusing to solve problems in a timely manner.

  ### 44. Excellent customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** melissa f. | Sales Support, Customer Service, Sales &amp; Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 23, 2024

**What do you like best about Webgility?**

Excellent customer service. Very easy to use

**What do you dislike about Webgility?**

When loading it is a little bit slow, but nothing to be too concerned about

**What problems is Webgility solving and how is that benefiting you?**

Bringing Gift card from Shopify inot webgility and then inot Quickbooks

  ### 45. Easy and Convenient Connection

**Rating:** 4.5/5.0 stars

**Reviewed by:** PollyAnna S. | Customer Support, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 27, 2024

**What do you like best about Webgility?**

Webgility allows us to post all web orders straight into Quickbooks. It saves us so much time. We use it every for every web order. It works great with posting all Amazon orders in Quickbooks as well. It allows us to take the tracking from Quickbooks after we ship the order and post it back to our website and/or Amazon for our customers to see.

**What do you dislike about Webgility?**

Thankfully there's not too much I dislike. Sometimes contacting the support team can be difficult to get through, or the person speaking is hard to understand. But once we get through, the support team is usually super helpful!

**What problems is Webgility solving and how is that benefiting you?**

It helps us save time in getting order details entered into our Quickbooks and setting up brand new accounts from our website.

  ### 46. Worth the price

**Rating:** 4.5/5.0 stars

**Reviewed by:** Griselda G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 08, 2023

**What do you like best about Webgility?**

Webgility is an effortless software to operate. Its features are a boon, particularly when it comes to importing orders from multiple marketplaces into Quickbooks. The most significant advantage is that it eliminates the need for manual invoice entry. The customer support is unparalleled, and they're always available to respond to any queries or concerns. Additionally, the program can be customized to align with your personal preferences. If you sell packs on Amazon, this tool streamlines invoicing, we use this every day to import our orders into invoices and it has saved us a lot of time.

**What do you dislike about Webgility?**

It does take a while for the program to run however, if you have fast internet and a quick pc it should work fairly quickly. Price is a bit expensive, however, you get what you paid for. If you have the money to spend, make this your next company investment.

**What problems is Webgility solving and how is that benefiting you?**

It eliminates manual data entry saving us time to work on other things. We are also able to easily remove inventory from Quickbooks when an order is placed.

**Official Response from Lynaia Lutes:**

> Griselda, Thank you so much for your review. I'm so glad that Webgility is helping you streamline your business and reducing all that manual data entry! We agree, our support team is the best! :)  Wishing you continued success! 

  ### 47. Billing Department - Goes to bat for us

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 08, 2024

**What do you like best about Webgility?**

I am limiting this review to ONLY the Billing Department.

When Sayan called in the late morning on a Monday, I stated that it was not a good time to discuss my issue. He said, just send me a message when you are ready. Later in the day I sent a message and within seconds the phone rang. He called us back when it was convenient for us that day, which is likely NOT a time of day that he would normally be available.

Sayan took my concerns about billing seriously. He took the time to share my concerns with other teams and replied with an acceptable resolve to my billing issue.

**What do you dislike about Webgility?**

When dealing with India, the time difference has a bit of time lag associated with it.

**What problems is Webgility solving and how is that benefiting you?**

We challenged the price we are paying for their service. Replies here are limited to just the Billing Dept and review of the software and company will be separate

  ### 48. Expensive but worth it

**Rating:** 4.0/5.0 stars

**Reviewed by:** Dylan B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2023

**What do you like best about Webgility?**

Faizan Sheikh was great at getting us set up and helping us transition into the software. He was great at working with our sales rep Sagan to get everything straightened out. The scheduler for automation is helpful. Everything is sooo customizable so that it makes it easy to fit the way we do our books. The price is steep but the software is worth it. This is soooo much better than the default Quickbooks Desktop Connector that the Shopify-Quickbooks Migration Team failed to implement.

**What do you dislike about Webgility?**

There are lots of options to learn. The onboarding and customer support is really necessary because there are just so many things to set up in order to get all the data to the right places. The sync speed is also slow on Quickbooks but this may be a limitation of our computer or Quickbooks.

**What problems is Webgility solving and how is that benefiting you?**

They are syncing all of our Shopify data into Quickbooks which frees us from the massive chore of putitng in tons of data by hand.

**Official Response from Lynaia Lutes:**

> Dylan, Thank you for your review and feedback. I understand that getting everything set up to fit your business needs takes some time. I'm glad that our team was able to get you up and running. We appreciate your business and wish you success!

  ### 49. Peace of mind for Amazon bookkeeping

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2024

**What do you like best about Webgility?**

Webgility is so streamlined that it took the nightmare of Amazon bookkeeping away.  Now it's only sweet dreams.

**What do you dislike about Webgility?**

I don't dislike anything.  It is very easy to use.

**What problems is Webgility solving and how is that benefiting you?**

Bookkeeping Amazon orders is a nightmare.  Webgility does it all for me.

  ### 50. The Tough Time Helper!!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ricardo R. | Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 30, 2022

**What do you like best about Webgility?**

We have recently migrated to the new and updated SERVER 2019 and where we were facing issues while installing the SQL server as it was giving us an error.
A person from the technical team called me and resolved the issue. Not only did he resolve the issue but helped in connecting to our store and our Quick Books as well.
Apart from that he also informed us about the issues we have with our new server computer and where to get it resolved.

**What do you dislike about Webgility?**

There is nothing to dislike in the service he provided.
I didn't find anything to dislike in his server throughout the call or session.

**What problems is Webgility solving and how is that benefiting you?**

We have recently migrated to the new and updated SERVER 2019 and where we were facing issues while installing the SQL server as it was giving us an error.
A person from the technical team called me and resolved the issue. Not only did he resolve the issue but helped in connecting to our store and our Quick Books as well.
Apart from that he also informed us about the issues we have with our new server computer and where to get it resolved.

**Official Response from Lynaia Lutes:**

> Ricardo, Thank you so much for your review! We're glad we could get you set up in no time! Wishing you continued success! 


## Webgility Discussions
  - [Looking for an experienced Webgility QuickBooks integrator](https://www.g2.com/discussions/35750-looking-for-an-experienced-webgility-quickbooks-integrator) - 1 comment, 1 upvote

- [View Webgility pricing details and edition comparison](https://www.g2.com/products/webgility/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-01+16%3A55%3A15+-0500&secure%5Bsession_id%5D=baf343ea-559a-4a28-8df8-2b40d80de8e4&secure%5Btoken%5D=d76e322e74f5d0c00525840309c969e3dc4468bc8b5214c61c601d6a323b248b&format=llm_user)
## Webgility Integrations
  - [Avalara](https://www.g2.com/products/avalara/reviews)
  - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews)
  - [NetSuite](https://www.g2.com/products/netsuite/reviews)
  - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews)
  - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [Rightworks Cloud Hosting](https://www.g2.com/products/rightworks-cloud-hosting/reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews)
  - [Wix](https://www.g2.com/products/wix/reviews)
  - [WooCommerce](https://www.g2.com/products/woocommerce/reviews)

## Webgility Features
**Integration**
- Import
- Export
- APIs

**Multichannel inventory management**
- Warehouse Inventory Transfer
- Multichannel Inventory Syncing
- Multi-Warehouse Routing

**Order Entry**
- Entry

**Development **
- Pre-built Connectors
- Custom Connectors

**Tracking**
- Sales Tax
- VAT
- GST
- Exemptions
- Adjustments
- Localization

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Operations**
- Optimized Business Operations
- Data Synchronization

**Store Management**
- Localization
- Marketplaces

**Order Tracking**
- Shipping
- Tracking
- Backorder

**Management **
- Reporting and Analytics
- Data Mapping

**Integrations**
- Integrations

**Inventory**
- Order Fulfillment
- Catalog Management
- Product Intelligence

**Inventory Management**
- Inventory Tracking
- Inventory Costing
- Product Master
- Inventory Forecasting
- Integrations

**Inventory Management**
- Stock Levels
- Flow Of Goods
- Reserving Goods

**Integration Options**
- ERP Systems
- Accounting Systems
- CRM and Marketing Automation Systems
- EDI

**Remittance**
- Returns
- Notifications
- Global/Cross Borders
- Analytics

**Agentic AI - Online Marketplace Optimization Tools**
- Cross-system Integration
- Natural Language Interaction

**Platform**
- Regulation Compliance
- Multichannel Publishing
- Accounting Reports
- Marketplace Integration

**Agentic AI - Sales Tax and VAT Compliance**
- Autonomous Task Execution
- Natural Language Interaction

**Processing**
- Internationalization
- Order Management
- Scan and Ship 

**Agentic AI - Order Management**
- Adaptive Learning
- Natural Language Interaction

**Inventory Management Platform Features**
- Centralized Inventory Database
- Stock History Reporting
- Bundles, Kits, & Variants
- Inventory Forecasting
- eCommerce Integrations
- Accounting Integrations
- Data Exporting / Importing

## Top Webgility Alternatives
  - [Descartes Sellercloud](https://www.g2.com/products/descartes-sellercloud/reviews) - 4.2/5.0 (64 reviews)
  - [Feedonomics](https://www.g2.com/products/feedonomics/reviews) - 4.4/5.0 (367 reviews)
  - [A2X](https://www.g2.com/products/a2x/reviews) - 4.9/5.0 (306 reviews)

