--- title: Token of Trust Reviews meta_title: 'Token of Trust Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 62 reviews by the users' company size, role or industry to find out how Token of Trust works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 62 scale: '5' date_modified: '2026-07-17' parent_category: name: Data Privacy url: https://www.g2.com/categories/data-privacy-3d79da1e-6384-42b3-a11f-d04b6694e806 --- # Token of Trust Reviews **Vendor:** Token of Trust **Category:** [Identity Verification Software](https://www.g2.com/categories/identity-verification) **Average Rating:** 4.9/5.0 **Total Reviews:** 62 ## About Token of Trust Token of Trust® is an age verification and compliance platform for regulated ecommerce. High-risk merchants use Token of Trust to verify customer eligibility, automate compliance workflows, prevent fraud, and generate audit-ready records without disrupting the customer experience. From age verification and identity verification to tax, reporting, and compliance workflows, Token of Trust helps businesses stay compliant while continuing to sell and grow. Configurable rules, platform integrations, and flexible workflows make it easier to adapt to changing regulations, expand into new markets, and demonstrate compliance when regulators, payment partners, or platforms require evidence. Most customers can launch in days through a guided implementation process designed to help teams reach value quickly and establish a repeatable compliance foundation. ## Token of Trust Pros & Cons **What users like:** - Users appreciate the **responsive and helpful customer support** from Token of Trust, enhancing their overall experience. (10 reviews) - Users appreciate the **comprehensive compliance handling** of Token of Trust, making regulatory adherence seamless and efficient. (9 reviews) - Users value the **compliance simplification** provided by Token of Trust, making regulatory tasks manageable and efficient. (9 reviews) - Users commend the **reliability** of Token of Trust, ensuring consistent performance and dependable support over time. (9 reviews) - Users love the **ease of use** of Token of Trust, streamlining verification and enhancing trust with seamless integration. (8 reviews) - Users value the **easy ID verification** process of Token of Trust, ensuring thorough compliance and excellent privacy management. (8 reviews) - Users value the **seamless verification efficiency** of Token of Trust, ensuring secure interactions for patients and practitioners. (7 reviews) - Easy Setup (5 reviews) - Features (5 reviews) - Users value the **effective fraud prevention** of Token of Trust, enhancing security and confidence in web3 projects. (5 reviews) **What users dislike:** - Users find the **interface complex** , making setup and customization challenging, particularly for beginners and less experienced users. (5 reviews) - Users note that Token of Trust needs **improvements in UI/UX and simplified setup** to enhance user experience and adoption. (5 reviews) - Users experience a **steep learning curve** with Token of Trust, particularly in understanding the verification process efficiently. (3 reviews) - Users find the **complex customization** process challenging, especially for beginners needing simpler setup options. (2 reviews) - Users find the **UI design too complex** , especially during setup and customization, hindering ease of use. (2 reviews) - Users note that Token of Trust is **expensive** , but they find high value in the investment for compliance automation. (2 reviews) - Integration Issues (2 reviews) - Users express concern about **billing issues** , noting the lack of notifications for ongoing subscription charges despite unused services. (1 reviews) - Complexity (1 reviews) - Users experienced some **delays in accessing archived records** , but found the support team responsive and helpful. (1 reviews) ## Token of Trust Reviews ### 1. Reliable Identity Verification with a User-Friendly Interface and WordPress Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Konjengbam M. | BDR, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Token of Trust?** I love this platform for its extremely reliable capability to Identify Identity of Clients which improves better dealing with clients by removing the constant cloud of fraud that might happen in the online exchange. It builds trust with clients improving better engagement transaction experience. Other than this this platform also provides the overview of the verification process enabling to track the issues. The capability of this platform to connect the site using WordPress Platform is also really good. This platform also have a user friendly interface and easy onboarding for user to start working on this platform actively. **What do you dislike about Token of Trust?** I love most part of this platform but I wish that the price was little bit more flexible. The free entry pass for already checked clients may also be checked periodically using previous data for more authenticity. **What problems is Token of Trust solving and how is that benefiting you?** It solves the risk of fraud from creeping in to the business by properly authenticating Clients before taking the business further. It is really Important to improve the security of the Organization from financial losses. **Official Response from Dale Reyes:** > Thanks for sharing this, we really appreciate the detailed feedback. It’s great to hear that Token of Trust is helping you reduce fraud risk and build stronger trust with your clients, and that features like WordPress integration and the verification overview are useful for you. We also hear your point about pricing and periodic checks, and we’ll definitely keep that in mind as we improve the platform. ### 2. Simplifies Verification, Boosts Trust and Security **Rating:** 4.5/5.0 stars **Reviewed by:** Paul W. **Reviewed Date:** January 16, 2026 **What do you like best about Token of Trust?** I like how Token of Trust combines security, reliability, and ease of use into a single platform, making digital verification and identity management much simpler and more trustworthy. I appreciate being able to securely verify documents and credentials in real time, which eliminates a lot of uncertainty and manual effort. The platform’s user-friendly interface makes managing verifications, tracking statuses, and sharing trust signals easy, without unnecessary complexity. I value the transparency and auditability, as it provides the ability to see exactly who verified what and when, adding confidence and accountability. What stands out most is how Token of Trust makes security and trust effortless while saving time, reducing errors, and improving the overall workflow. **What do you dislike about Token of Trust?** While Token of Trust is very effective, there are a few areas that could be improved. At times, the process of setting up certain verification workflows or customizing trust signals can feel a bit complex, especially for new users or for less common use cases. The reporting and analytics, while useful, could be more detailed and flexible to provide deeper insights into verification patterns and user activity. Additionally, integrating Token of Trust into existing workflows or systems can require careful planning to ensure everything aligns smoothly, which can slow down adoption initially. **What problems is Token of Trust solving and how is that benefiting you?** I use Token of Trust to securely manage and verify digital identities, authenticating users and documents. It reduces fraud risk, ensures compliance, and eliminates time-consuming manual checks, enhancing operational efficiency and trust. ### 3. Builds Trust, Enhances Transaction Transparency **Rating:** 4.0/5.0 stars **Reviewed by:** Mohammed M. **Reviewed Date:** January 29, 2026 **What do you like best about Token of Trust?** I like how Token of Trust builds real trust by showing verified profiles and genuine reviews. It makes me feel more confident dealing with others. It's straightforward to use, transparent, and provides peace of mind knowing that the people I'm interacting with are real and accountable. The initial setup was fairly easy with clear instructions, and it didn't take long to get everything running. **What do you dislike about Token of Trust?** Token of Trust works well, but the verification process can sometimes feel a bit slow, especially when you’re in a hurry. Also, some features take time to fully understand at first. **What problems is Token of Trust solving and how is that benefiting you?** I use Token of Trust to verify customer identities, manage reviews, and build buyer-seller trust. It addresses issues of trust and transparency in transactions, reduces fraud, increases customer confidence, and improves interactions with verified reviews, leading to smoother transactions and a better user experience. ### 4. Boosts Trust and Conversions Effortlessly **Rating:** 4.0/5.0 stars **Reviewed by:** Ashutosh T. | I’m currently the CEO., Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2026 **What do you like best about Token of Trust?** I really like how Token of Trust makes it easy to collect verified reviews and display them professionally, which helps build trust quickly. The review collection system, trust badges, and the ability to display verified customer feedback are valuable because they improve credibility and help convert visitors into buyers. I also appreciate how it integrates with my website checkout platform and email marketing tools, allowing reviews to be collected automatically after purchase and displayed on the site. **What do you dislike about Token of Trust?** Token of Trust could improve its UI/UX, add more customization options for widgets, and make setup simpler for beginners. Some integration and customization took a little time to configure properly. **What problems is Token of Trust solving and how is that benefiting you?** I use Token of Trust to build trust and credibility by collecting and displaying verified reviews, which increases conversions. The review collection system and trust badges are valuable for credibility and turning visitors into buyers. ### 5. Builds Credibility Fast with Trusted Verified Status **Rating:** 5.0/5.0 stars **Reviewed by:** Tiffany S. | Property Manager, Commercial Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Token of Trust?** Builds credibility quickly. It helps users show they’re real and trustworthy, especially for marketplaces, rentals, and online services. Having verified status can make others feel more comfortable doing business with you. **What do you dislike about Token of Trust?** Setup isn’t always easy; the initial setup can feel complicated, overly technical, and a bit hard to follow. **What problems is Token of Trust solving and how is that benefiting you?** With online renting, buying, dating, etc., anyone can pretend to be someone else. Token of Trust verifies people using IDs, selfies, and databases to confirm they are who they say they are. **Official Response from Dale Reyes:** > Thank you for your feedback. We are glad to hear that Token of Trust is helping you build credibility and create safer, more trustworthy interactions online. We also appreciate your note on the setup process and are working to make onboarding simpler and easier to follow. Your insights help us continue improving the experience. ### 6. Peace of Mind with Reliable Verification **Rating:** 4.5/5.0 stars **Reviewed by:** Tracey M. | Senior Project Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Token of Trust?** I like using Token of Trust for its reliability, as it provides a one-stop solution for ticking a lot of boxes. It gives me peace of mind with verification, knowing that customer details and reputations are valid and honest. I really like that there's a high level of compliance, which makes everything provided feel dependable. **What do you dislike about Token of Trust?** Nothing it’s amazing **What problems is Token of Trust solving and how is that benefiting you?** I use Token of Trust to verify customers, ensuring their reputation is valid and honest. It provides peace of mind by confirming high compliance and reliability. **Official Response from Dale Reyes:** > We really appreciate you taking the time to share your feedback. We’re happy to hear that Token of Trust is giving you confidence in your verification process and peace of mind in the reliability and compliance of the platform. It is great to know the platform is supporting your needs so effectively. ### 7. Empowers Trust and Compliance with Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Marilyn B. **Reviewed Date:** January 15, 2026 **What do you like best about Token of Trust?** I use Token of Trust to quickly screen sensitive transactions for safety and to meet compliance requirements while empowering consumers to control and reuse their verified reputations. I value the verified reviews which build confidence and trust, and I find that the transparency of the platform strengthens that trust. The initial setup of Token of Trust was mostly straightforward and well-guided, especially at the beginning. **What do you dislike about Token of Trust?** I feel there could be more awareness and adoption of Token of Trust, along with faster or clearer dispute resolution. **What problems is Token of Trust solving and how is that benefiting you?** I use Token of Trust to quickly screen sensitive transactions for safety, meet compliance requirements, and empower consumers to control and reuse their verified reputations. It helps with regulatory compliance, fraud prevention, and seamless customer onboarding. ### 8. Token of Trust is a great value, easy to set up, and their support team is responsive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail **Reviewed Date:** March 16, 2026 **What do you like best about Token of Trust?** We've been using Token of Trust for a couple of years now for age verification and compliance paperwork **What do you dislike about Token of Trust?** We do not dislike anything about the Token of Trust solution. **What problems is Token of Trust solving and how is that benefiting you?** We are an e-commerce business selling regulated products. We've been using Token of Trust for a couple of years now, for age/id verification and compliance paperwork on multiple websites. ### 9. Exceptional Support and Effortless Issue Resolution **Rating:** 5.0/5.0 stars **Reviewed by:** Javier L. | Chief Operations Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Token of Trust?** Direct, clear, and effective communication with their support staff, getting anything resolved with them has always been easy. **What do you dislike about Token of Trust?** If the services go unused for time, they will not contact you to let you know your sub is still being actively charged, that is something I hope they change soon. **What problems is Token of Trust solving and how is that benefiting you?** Token of Trust has made our background and verification stages easier and intuitive for our candidates, their automated system is helpful, easy to use, and it enhance trust even before a full background has been completed by our applicants. ### 10. Reliable Verification and Security Features that Generate Trust **Rating:** 4.5/5.0 stars **Reviewed by:** Marco Antonio G. | Ingeniero Informatico, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Token of Trust?** The methods of identification document verification, facial data recognition, and risk detection have seemed adequate to me. I believe these functions meet expectations and provide confidence to the process. **What do you dislike about Token of Trust?** In general, the effectiveness depends quite a bit on the quality of the camera or the photos used for verification and it is not integrated with all commerce platforms, although it is with the most important ones. **What problems is Token of Trust solving and how is that benefiting you?** We have had issues related to security and verification, but the automation of the identity and age verification process has been beneficial for our business. ### 11. Verification we trust in our onboarding **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet **Reviewed Date:** January 09, 2026 **What do you like best about Token of Trust?** The user experience is seamless enough to send all of our users through during their onboarding experience. We really like that Token of Trust had a prebuilt connector that integrated right into our CMS. It didn't require any coding to setup and all of the configurations were available right within the interface. **What do you dislike about Token of Trust?** There is nothing to dislike. It seems like most of their support team is based in the United States and knowledgeable about their product. **What problems is Token of Trust solving and how is that benefiting you?** Our website is in the dating and matchmaking space. It is very important to partner with a quality verification provider to avoid fraud, scams, and ensure safety for our users. ### 12. Staying compliant would be a lot harder without Token of Trust. **Rating:** 5.0/5.0 stars **Reviewed by:** Michael L. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2025 **What do you like best about Token of Trust?** Token of Trust saves us from drowning in compliance tasks. It’s stupid easy to use, does the heavy lifting for us, and their team is on it. **What do you dislike about Token of Trust?** No complaints. It does what we need it to. **What problems is Token of Trust solving and how is that benefiting you?** Token of Trust takes the stress outta compliance. We mostly use it for excise tax stuff and PACT Act reporting, and honestly that alone saves us a ton of headaches. Everything's automatic, runs in the background, and we don’t have to double check everything all the time. Age checks are built in when we need it. It just works, and their team actually shows up when we need something. ### 13. Highly configurable and easy to implement age verification **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Tobacco **Reviewed Date:** April 18, 2025 **What do you like best about Token of Trust?** There are a lot of age verification tools available and we looked at a lot of them. Company 1 would have features A and B and Company 2 would have features, B and C. We needed A, B, and C - Token of Trust had everything we needed and stood above the others. Also, it was very easy for us to extend our free trial, set things up on our staging server, and test before rolling it out live. Since using Token of Trust for age verification on our website, we've been quite happy with the verification performance. **What do you dislike about Token of Trust?** There are a lot of settings and configurations to navigate because of how robust the solution is. However, the support team made it easy to navigate and help us get set up. **What problems is Token of Trust solving and how is that benefiting you?** We are a cigar lounge and also operate an online store that sells cigar and tobacco products. We use Token of Trust for compliance reasons and satisfying our regulatory requirements as well as preventing fraud. **Official Response from Austin O'Brion:** > Thanks for the thoughtful review! We’re glad Token of Trust stood out as the all-in-one age verification and compliance solution you needed — and that setup, from staging to go-live, was smooth and supported. We know our robust configurability can be a lot at first, so it’s great to hear our support team helped guide the way. Supporting online cigar and tobacco retailers with seamless, compliant age verification is exactly what we’re here for. Thanks again for choosing Token of Trust! ### 14. Everything we need for compliance and fraud prevention - All in one place **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail **Reviewed Date:** April 18, 2025 **What do you like best about Token of Trust?** Honestly, It's like hiring a full compliance department without the overhead. We sell age restricted products online, including hemp derived products, so we've got to check a lot of regulatory boxes. Age verification, PACT Act Reporting, Excise Tax Filing and Fraud Checks to name a few - and Token of Trust handles all of it. I really like how it pugs right into our WooCommerce setup without having to hack anything together. No piecing together random tools or building custom workflows. It just works out of the box. Plus, the user verification experience is smooth at checkout. Legit customers fly through. We've had a few more sketchy ones come through lately and they get weeded out. It keeps us compliant without killing our conversion rate. **What do you dislike about Token of Trust?** My monthly bill is a very large bill. That said, it is worth every penny and still less expensive than trying to manage in-house. **What problems is Token of Trust solving and how is that benefiting you?** We run multiple online stores that sell THC products, nootropics, and other age-restricted goods, so staying compliant isn't optional. Between age restrictions, fraud risks, and reporting requirements, we were spending too much time piecing tools. Token of Trust streamlined all of that.Token of Trust let us scale confidently, stay protected, and offered a smoother experience to our customers. **Official Response from Austin O'Brion:** > Thanks so much for the detailed review! We're excited to hear Token of Trust is simplifying compliance automation for your online stores — from age verification and PACT Act reporting to excise tax filing and fraud prevention. We’re glad the WooCommerce integration worked seamlessly, especially for selling THC and age-restricted products. Your note on pricing is appreciated — and we’re happy to hear it’s still more efficient than managing compliance in-house. Thanks again for trusting Token of Trust to help you scale securely and stay compliant! ### 15. Smooth experience with a helpful crew **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate **Reviewed Date:** April 17, 2025 **What do you like best about Token of Trust?** The support team at Token of Trust has been super helpful and easy to work with. When we got on a call, they really took the time to understand what we needed and came up with a solid plan. Since then, they've kept us in the loop with regular updates, and the software's been improving in all the ways we need to stay compliant. **What do you dislike about Token of Trust?** We ran into a few challenges related to accessing archived records early on, but the team works closely with us to overcome this. There isn't much to dislike. **What problems is Token of Trust solving and how is that benefiting you?** As a coworking space, we need to make sure every applicant is who they say they are, and that we're meeting regulatory requirements for things like KYC and AML. Doing this manually is time-consuming, inconsistent, and risky - especially as we grow. Token of truth helps us automate the process and build confidence in our compliance processes. **Official Response from Austin O'Brion:** > Thank you for the thoughtful feedback! We're so glad to hear that our team was able to collaborate closely with you and create a tailored plan that fits your needs. It's always our goal to be more than just a service provider—we want to be a partner in your success, especially when it comes to high-stakes areas like KYC and AML compliance. We also appreciate you calling out the archived records issue—it’s feedback like this that helps us improve. We're glad we could work through it together, and we’re continuously making updates to ensure even smoother access and visibility moving forward. Thanks again for trusting Token of Trust to help automate and scale your compliance processes. We're excited to keep growing with you! ### 16. Effortless ID Verification and Seamless Experience **Rating:** 4.5/5.0 stars **Reviewed by:** charlotte s. | operations assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2025 **What do you like best about Token of Trust?** Easy ID verification for members and providers **What do you dislike about Token of Trust?** I can't think of anything negative to say; I've been very satisfied with it. **What problems is Token of Trust solving and how is that benefiting you?** The staff are incredibly helpful, so whenever there is an issue they are there to help. The ID verification is quick and simple ### 17. Extremely helpful and responsive customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail **Reviewed Date:** April 15, 2025 **What do you like best about Token of Trust?** The customer support team at Token of Trust is always easy to reach and very helpful. Any time questions come up, the turnaround times are very quick. The age verification process on our website also runs very smoothly - which gives me a lot of confidence as we approach a major holiday with a lot of sales. **What do you dislike about Token of Trust?** Honestly, there isn't much to complain about. There were a few tweaks that needed to be done to get our verification flow optimized for our users, but Token of Trust supported us well through that process. **What problems is Token of Trust solving and how is that benefiting you?** Token of Trust helps us maintain compliance and also handles age and identity verification of our customers at e-commerce checkout. It does all of this without adding friction for our customers while giving us peace of mind that compliance is being handled. **Official Response from Austin O'Brion:** > Thank you so much for the kind words! We’re thrilled to hear that our customer support team and age verification process have helped your team feel confident—especially during such a busy season. Appreciate you being a part of the Token of Trust community! ### 18. Over 4-years as a reliable and trusted compliance partner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail **Reviewed Date:** March 12, 2025 **What do you like best about Token of Trust?** I can get on the phone with a real human, who is familiar with my business account and our needs - unlike other businesses who route through chatbots and forums. Token of Trust's customer support is both responsive and very helpful. We use multiple products of theirs for compliance and they have been reliable over the past four years in which we've used them. **What do you dislike about Token of Trust?** This is not a cheap investment, but using Token of Trust for automating compliance tasks is a much higher ROI than trying to do it in-house or using other solutions. **What problems is Token of Trust solving and how is that benefiting you?** We use Token of Trust's full suite of compliance products for customer verification, creating and reporting monthly state PACT Act Reports, and also handling excise tax determination and reporting. Token of Trust automates a lot of compliance work that would otherwise take days or weeks of work every month. Some of it, we simply couldn't do manually. Most of all, Token of Trust gives us the peace of mind that compliance is handled properly while we focus on selling into more regions. **Official Response from Austin O'Brion:** > Wow—four years! That means a lot to us. We’re so glad to hear that our team has been able to provide the kind of hands-on support that makes a difference for you. We know how frustrating it can be to get stuck with chatbots or impersonal support, so making sure you can connect with real people who actually know your business is a big priority for us. Totally hear you on the investment side of things. Compliance can be complicated (and expensive if done wrong), so we’re happy to know that our tools are saving you time and giving you the confidence to focus on growing into new markets. That’s exactly what we’re here for! Thanks again for taking the time to share your experience—it really means a lot. We’re always here if you need anything! ### 19. The Smartest Business Decision? Getting Token of Trust **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2025 **What do you like best about Token of Trust?** This app adds a layer of protection for selling my product. It’s easy to use process, makes checkout safe for me, and the client as well.  Merchants, if you needs customer support the staff lays out the red carpet treatment to make sure you are satisfied. I want to extend my deepest gratitude for Token of Trust app. The app is essential to running your business no matter the product. The best gift you can give to yourself is to have a Token of Trust. **What do you dislike about Token of Trust?** Token of Trust has been a game-changer for my business, and I truly appreciate the extra layer of security it provides. If I had to point out anything, I’d say there was a bit of a learning curve at first—understanding how the verification process fit into my checkout flow took some getting used to. Thankfully, the customer support team was incredible and made sure I had everything set up correctly. If anything, I think having clearer step-by-step guidance upfront could make the onboarding process even smoother. But overall, the protection, ease of use, and top-notch support make Token of Trust an essential tool for my business. **What problems is Token of Trust solving and how is that benefiting you?** I use Token of Trust for compliance, fraud prevention, and avoiding chargebacks. It helps verify customers during checkout, ensuring that transactions are safe for both me and my buyers. Plus, it gives me peace of mind knowing that I’m working with verified customers, which ultimately protects my business. **Official Response from Austin O'Brion:** > This is incredible to hear—thank you for sharing your experience! We love that Token of Trust has become such a key part of your business, not just for compliance but for protecting your transactions and giving you peace of mind. That’s exactly what we aim for! We also appreciate your feedback about the initial learning curve. We’re always looking for ways to improve onboarding, and clearer step-by-step guidance is something we’ll keep in mind. That said, it’s great to hear our support team was there to help you get everything set up smoothly. Your kind words about our team and the “red carpet treatment” mean so much to us. We’re grateful to be part of your business journey, and if you ever need anything, we’re always here for you! ### 20. A partner that takes trust and privacy seriously **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services **Reviewed Date:** April 22, 2025 **What do you like best about Token of Trust?** We've been using Token of Trust for a few years now to handle KYC and AML checks for new clients, and it's been a consistently solid experience. Their verification process is thorough and it gives us the visibility we need to stay on top of compliance. Also, we upgraded our plan for more access to submitted documentation and this has been a big plus. What really sets Token of Trust apart, though, is how seriously they take privacy. The way they handle sensitive client information shows a level of care that goes beyond what we've seen from other providers. **What do you dislike about Token of Trust?** There isn't much to dislike. The platform is very thorough - which sometimes means the process takes a bit more time upfront. But for us, that's a tradeoff we're happy to make, because it results in better accuracy and stronger compliance. **What problems is Token of Trust solving and how is that benefiting you?** They help us tackle the complexity of KYC, AML, age verification, and fraud prevention in a way that is easy to use and secure. Before, tracking down documentation and keeping everything consistent was time-consuming and a bit fragmented. Token of Trust centralizes all of this. **Official Response from Austin O'Brion:** > Thanks so much for the thoughtful review! We're proud to be your partner for KYC, AML, and fraud prevention, and it's great to hear that our thorough process and commitment to client privacy are making a real impact for your team. At Token of Trust, protecting sensitive information isn’t just a checkbox — it’s a big part of who we are. Hearing that this stands out to you really means a lot. We also appreciate you calling out the balance between thoroughness and speed. It’s something we keep a close eye on as we continue to find ways to make the process even smoother without compromising accuracy. Thanks again for putting your trust in us. We’re excited to keep working together and are always here if you want to explore new ways we can support your growth. ### 21. Good compliance and responsive support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2025 **What do you like best about Token of Trust?** The team has been super responsive every time we’ve needed help. From the initial setup to resolving more complex issues like Sezzle, they've always followed through. The system itself is straightforward and saves us time on verification and compliance. **What do you dislike about Token of Trust?** Nothing at the moment. It does exactly what we need it to. **What problems is Token of Trust solving and how is that benefiting you?** It simplifies the entire verification process. We don’t need to chase down documents or manually confirm orders — it’s all automated and reliable. The support has also been a huge plus. Knowing we have people who respond quickly gives us peace of mind. ### 22. Really great value. I can't imagine life without Token of Trust. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail **Reviewed Date:** March 12, 2025 **What do you like best about Token of Trust?** Token of Trust saves us so much time! The compliance work that Token of Trust does for us, I don't think is even humanly possibly. We have to report compliance reports every month into every state we sell into. Token of Trust automatically does everything we need at the point of sale and then handles all of the paperwork that needs to be submitted each month - so it immensely reduces our workload. **What do you dislike about Token of Trust?** We've used Token of Trust for a long time. I don't think we'd use it for so long if there was much to dislike about their solution. **What problems is Token of Trust solving and how is that benefiting you?** I mentioned this before, but we're using Token of Trust for satisfying a variety of regulatory requirements in which we need to deliver compliance reports monthly into every location we sell into. Token of Trust automatically captures and verifies everything we need at the point of checkout as well as all of the paperwork and filings required afterward. **Official Response from Austin O'Brion:** > It’s amazing to hear how much time Token of Trust has saved you! Compliance reporting can be overwhelming, and we’re so glad our automation has made it manageable—especially with the complexity of filing reports across multiple states. Hearing that you’ve stuck with us for so long because the solution just works means a lot. That’s exactly what we strive for—reliable, seamless compliance so you can focus on growing your business instead of getting buried in paperwork. We appreciate you taking the time to share your experience. If you ever need anything, we’re always here to help! ### 23. Easy to work with and always on it **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate **Reviewed Date:** April 17, 2025 **What do you like best about Token of Trust?** Really impressed with our account management and support team iterated on some of our feedback. The updates they've made to the platform are more aligned with our needs every day - especially related to compliance workflows. **What do you dislike about Token of Trust?** Nothing to dislike about working with this partner. **What problems is Token of Trust solving and how is that benefiting you?** They help us a tackle a range of identity verification and compliance challenges. Token of Trust helps us make our onboarding smoother and increases trust across our community, while ensuring we're meeting regulatory expectations for KYC and AML. **Official Response from Austin O'Brion:** > This kind of feedback means a lot—thank you! It’s been great collaborating with your team and seeing how your input has directly shaped some of the platform updates. We’re big on building tools that evolve with our customers, so it’s awesome to hear those changes are really improving your compliance workflows. Whether it’s age verification, identity checks, or meeting KYC/AML requirements, we know how important it is to get it right—especially as your community grows. Excited to keep pushing things forward together! ### 24. Token of Trust delivers as promised. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail **Reviewed Date:** March 26, 2025 **What do you like best about Token of Trust?** Token of Trust just works. It was easy get started and did what we expected it would ever since. We've used it for around 5 years to help manage our compliance. Our accountant first told us about it. Our experience has been very positive since. **What do you dislike about Token of Trust?** There isn't anything about Token of Trust to dislike. It's a great value. **What problems is Token of Trust solving and how is that benefiting you?** We sell age restricted goods online that are heavily regulated under the PACT Act in the U.S. We need to make sure we comply with all of the regulatory requirements on a monthly basis. **Official Response from Austin O'Brion:** > Thanks so much for the awesome review! We're thrilled to hear Token of Trust has been working smoothly for you over the past 5 years—that kind of long-term trust means a lot to us. It’s great to know we’re helping you stay on top of your PACT Act compliance. If you ever need anything or have questions, we’ve got your back. ### 25. Super fantastic age checks and support with API **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2024 **What do you like best about Token of Trust?** We use Token of Trust for age verification in our app. During the integration process, we used their API and Token of Trust’s support team was always responsive when we had questions that weren’t covered in their developer docs. We even had some advanced requests requiring changes to their API and their team was able to rapidly turn around an update to keep our project timeline on track. **What do you dislike about Token of Trust?** Not much to dislike. More robust documentation could be helpful, but their support team has always been able to answer our questions. **What problems is Token of Trust solving and how is that benefiting you?** Our app handles age-restricted content that requires verification of our users to comply with domestic and international laws. ### 26. Excellent international support for KYC and Age Verification. Easy to setup. Easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Michal K. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Token of Trust?** Update: We've been using Token of Trust for over 2 year now and I can't believe how fast Token of Trust's verifications are! I’ve used other KYC and identity verification tools, but upon discovering Token of Trust, I was blown away by the features they make available within their integrations. Token of Trust goes beyond identity and age verification. They provided preset business and decision workflows that simplified our setup. When considering different providers, we thought we might need to design our own workflow on how to handle the data returned from the identity verification provider but this wasn’t the case with Token of Trust — their system took care of all of this automation for us. Best of all, Token of Trust was able to support internationalization of the verification user interface unlike any other provider. Token of Trust is a comprehensive verification and compliance solution. **What do you dislike about Token of Trust?** Shopping for a quality verification provider is a daunting task and there are so many of them. There are also a lot of huge enterprise players that seem to own the market. It took me a while to discover Token of Trust, but they really punch above their weight class. I wish I had discovered Token of Trust sooner. **What problems is Token of Trust solving and how is that benefiting you?** We needed to verify the age and identity of consumer shoppers on our ecommerce website for compliance purposes. We also needed to support other languages within the user interface. Token of Trust really nailed it. ### 27. Best identity verification solution keeps getting better **Rating:** 5.0/5.0 stars **Reviewed by:** Kurt R. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2022 **What do you like best about Token of Trust?** Update March 18, 2024: We've been with Token of Trust from April of last year and continue to be a happy customer. We've had very few issues in that time because the service has worked as advertised. Thanks for being such a reliable and consistently good part of our onboarding process! Token of Trust is providing identity verification with enterprise-like features without the hassle that enterprise software purchases usually involve. It was easy to buy with no negotiations and no long sales conversations. It was also easy to setup and integrate. And most of all, easy for our providers and members to use. I’m very impressed with how easily, quickly, and accurately identity document verification is done. We reviewed other services and I’m aware of how document verification services can fail identity verifications (like blurry photos) quickly without offering any course of action for the user to fix their submission. There are also other providers who recklessly approve too many document verifications. Token of Trust seems to be right in the sweet spot, with useful features that help more users get verified quickly. **What do you dislike about Token of Trust?** We’ve had cases where we needed to use Token of Trust to investigate more information and Token of Trust was very strict on their policies for protecting the privacy of patient and physician information. Our team was required to go through background checks in order to gain certain privileges. Some of the identity verification alternatives to Token of Trust allow their customers to access sensitive information without going to such lengths to verify the administrators of the account. I’m comforted to know how serious Token of Trust is about privacy and security, despite the extra steps it required from our team. **Recommendations to others considering Token of Trust:** Determining the best identity verification solution can be complicated and time-consuming. Some companies only handle identity document verification. Others only do database checks. This can quickly lead to vendor fatigue to solve the identity puzzle at your company. Token of Trust is a platform that brings all of this together in one holistic, safe and secure place. Their team of identity experts are complete nerds (in the best way possible) on worrying about things their customers never even think to consider — they always seem to be 2 steps ahead of where the industry is currently at. Best yet, every time we check the Token of Trust system, there are new updates that are consistently making the experience better. **What problems is Token of Trust solving and how is that benefiting you?** Our company is a national pediatric mental healthcare provider and Identity Verification of providers and members is imperative for our business, which runs on a custom and purposeful tech stack. We’re able to meet specific state regulations and requirements for conducting telehealth visits through Token of Trust. We also use Token of Trust as an additional background check and verification of our providers Implementing Token of Trust via their API was much easier for our team than we’d expected. The percentage of identity verifications that are completed successfully and quickly is excellent. The Customer Support team at Token of Trust is incredibly responsive and helpful. ### 28. Excellent Support from Token of Trust **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2024 **What do you like best about Token of Trust?** So far I would say that we have the support from Token of Trust that we need. Darrin and Charlie have both been great at getting us what we need. **What do you dislike about Token of Trust?** So far, we've had a positive experience with Token of Trust and haven't encountered any issues. **What problems is Token of Trust solving and how is that benefiting you?** We are currently having an onboarding with them for reporting and tax collection. ### 29. Finally an alternative option for online age verification! **Rating:** 5.0/5.0 stars **Reviewed by:** Sean A. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2021 **What do you like best about Token of Trust?** To say that support is epic would be an understatement. These guys are on it! They work really hard at having a superior product. The product just works and works well. I love that I have another viable option for online age verification. There was really only one other option. They worked well, but because they were the only place they never worked very hard. For my business, it is required to have age verification at checkout, so I would often get frustrated with the "other guys". TOT actually wants my business. I also like the pricing tier. At the end of the month, I am not hit with a massive bill because we have tons of repeat customers. **What do you dislike about Token of Trust?** I am not a big fan of how cheery and upbeat Austin is! lol. Just kidding. Honestly, I can't really think of a downside to TOT. **What problems is Token of Trust solving and how is that benefiting you?** My sanity. The "Other Guys" made me crazy. ### 30. Saviors for KYC and AML on our web3 project. **Rating:** 5.0/5.0 stars **Reviewed by:** Drew W. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Token of Trust?** The Token of Trust KYC and AML setup process is very easy and rapid. The expertise of the integration team is unlike any other software company I’ve worked with — they took time to get to know our business, its processes, and their recommendations were sound and useful. We've been using Token of Trust for over a year and it has been excellent. **What do you dislike about Token of Trust?** We required an integration that Token of Trust didn’t have support for right away. However, the team came back with options and we decided to use their white-glove consulting services — through this program, we were able to quickly achieve a custom integration. They delivered a new integration in a few weeks and we were impressed with the turnaround. **What problems is Token of Trust solving and how is that benefiting you?** We have a finance business as well as web3 business that requires investors to undergo identity verification, watchlist checks, KYC and AML for compliance. We use Token of Trust to comply with U.S. securities laws and Treasury regulations. They were referred to us by our law firm and they satisfy the legal requirements we must meet. ### 31. Our online store is protected from fraudsters with Token of Trust verifications **Rating:** 5.0/5.0 stars **Reviewed by:** Roberto T. | Retail Shipping Supervisor, Hospitality, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Token of Trust?** Token of Trust is the last line of defense against fraudulent orders in our online store. I'm very satisfied with how quick and easy it is to use Token of Trust to verify our customers. I feel more confident with Token of Trust at our side before new high value orders to new customers are fulfilled. Also, we seldomly hear any complaints from customers about Token of Trust's verifiation process. **What do you dislike about Token of Trust?** Token of Trust is very strict when it comes to permissions and protecting consumer privacy - which makes sense and is a good thing. However, after one of our team members left the company, we noticed that they were the only person with sufficient access to view submitted documents. In order to gain this access for another team member, we need to have another team member go through a background check. **What problems is Token of Trust solving and how is that benefiting you?** Token of Trust helps us verify the age of customer and the legitimacy of a customer. Our online store sells wine and spirits, so orders much meet minimum age requirements. Also, orders with higher order values can sometimes be suspicious for Fraud. Token of Trust allows us to investigate the risk of fraud at a deeper level. **Official Response from Austin O'Brion:** > We're glad to hear that you appreciate our timely responses for verification. We understand the importance of faster response times to emails and are working to improve in this area. Thank you for your feedback. ### 32. Reliable and compliant service provider for 3+ Years **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** December 27, 2024 **What do you like best about Token of Trust?** Thanks to Token of Trust, we’ve been able to stay compliant over the past three years in which we’ve used their services. During this time, there were a lot of regulatory changes and Token of Trust’s success team was proactive in helping us navigate them. It’s been a very important part of our compliance tool set and has been a good value. **What do you dislike about Token of Trust?** Nothing. Token of Trust is super great to work with. **What problems is Token of Trust solving and how is that benefiting you?** They help us maintain compliance when selling highly regulated goods. ### 33. 5+ years - Token of Trust is the been the best KYC and AML system I've used! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2021 **What do you like best about Token of Trust?** Easy to invite clients to get verified. Clients find the identity verification process to be quite effortless. Tracking the progress clients within the KYC and AML process is easy. The tools are very reliable and always do what we’d expect. Top notch customer service! **What do you dislike about Token of Trust?** Given that Token of Trust is headquartered in the United States and that our offices are located throughout Europe and the Middle East, we initially had concerns about the company’s response time to support issues — we’ve had ZERO problems with this. Their customer success team is quick to respond when there have ever been any questions. **Recommendations to others considering Token of Trust:** The Token of Trust software saves time for the staff at our law firm and puts all of our KYC and AML compliance functions in a single, organized, and easy to use dashboard. Our firm relies heavily on Token of Token and it’s automation of due diligence workflows while onboarding new clients. Not only has Token of Trust freed up more time, but it has also helped increase the speed of onboarding new clients. **What problems is Token of Trust solving and how is that benefiting you?** The Token of Trust software saves time for the staff at our law firm and puts all of our KYC and AML compliance functions in a single, organized, and easy to use dashboard. Our firm relies heavily on Token of Token and it’s automation of due diligence workflows while onboarding new clients. Not only has Token of Trust freed up more time, but it has also helped increase the speed of onboarding new clients. ### 34. Token of Trust is great for Telehealth **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2024 **What do you like best about Token of Trust?** What I love most about Token of Trust for Telehealth is its seamless verification process for patients and practitioners. It ensures a secure and trustworthy experience for everyone involved. Patients can easily verify their identity, making interactions smoother and more secure. Practitioners benefit from streamlined credential verification, enhancing their credibility and fostering trust with patients. With Token of Trust, telehealth becomes not only efficient but also exceptionally reliable, contributing to a positive and optimistic future for remote healthcare. **What do you dislike about Token of Trust?** What I appreciate most about Token of Trust is its commitment to seamless verification for telehealth, ensuring a secure and trustworthy experience for patients and practitioners alike. **What problems is Token of Trust solving and how is that benefiting you?** Token of Trust effectively addresses the challenges of verifying identities and credentials in telehealth, ensuring a secure and trustworthy environment for both patients and practitioners. This benefit translates into peace of mind, streamlined processes, and enhanced trust in remote healthcare interactions. ### 35. Trust is it! **Rating:** 5.0/5.0 stars **Reviewed by:** Craig E. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Token of Trust?** Token of Trust worked with us to establish a workflow that was ideal for our business. Ultimately, it created more transparency and trust within our own platform. 1+ year and happy with it. **What do you dislike about Token of Trust?** It was not plug and play from day one but that was mainly due to our business specific needs **What problems is Token of Trust solving and how is that benefiting you?** KYC Clients of ours **Official Response from Austin O'Brion:** > We are delighted to hear that Token of Trust has been able to establish a KYC workflow that is ideal for your business, ultimately resulting in increased transparency and trust within your platform. Building strong compliance partnerships and understanding our customers' unique needs is at the core of our approach, and we are thrilled that it has made a positive impact on your business! ### 36. Best Customer Service for ID Verification **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2024 **What do you like best about Token of Trust?** Token of Trust went above and beyond in supporting our integration with their service. We used their "white glove service" to get set up and they walked us through everything that was needed to get set up and running. There were even places where we weren't aware that we'd need identity verification, but that their team pointed out to us. Their service team members are technically inclined and very helpful. **What do you dislike about Token of Trust?** Token of Trust is the best identity verification solution we've come across. I'd use it for any other projects again in the future. **What problems is Token of Trust solving and how is that benefiting you?** We help people find accomodations and safety is a big concern. Token of Trust helps us reduce risks related to safety and build trust within our marketplace. ### 37. Turnkey Age Verification & KYC Services **Rating:** 5.0/5.0 stars **Reviewed by:** Nayiem W. | Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2021 **What do you like best about Token of Trust?** Integrating Token of Trust services seamlessly into our onboarding process was crucial, and admittedly, it's a tricky endeavor. This made the standout communication and support we received from the Token of Trust team absolutely critical. Unlike our experiences with other providers, where support was sketchy or even absent, Token of Trust went the extra mile. They provided us with a dedicated Customer Success Manager and had full-time support staff, ensuring that our integration went smoothly and that we're always in sync with the best industry practices. **What do you dislike about Token of Trust?** The Token of Trust platform has a lot of capabilities they have not yet exposed for us to use. We look forward to seeing those turned out sooner than later. **Recommendations to others considering Token of Trust:** I've been using Token of Trust for my own company and advising other businesses to use Token of Trust. With or without technical knowledge, Token of Trust is easy to integrate and fits any service that requires age verifications and KYC/AML solutions. **What problems is Token of Trust solving and how is that benefiting you?** We've been able to automate our verification processes to save substantial time and provide us with the level of assurance that our customers are who they say they are. ### 38. Big Time Saver for Compliance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Tobacco | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Token of Trust?** Token of Trust helps us to save time with heavy data filled reports that would otherwise require additional employee(s). Token of Trust has a quick response rate that makes resolving problems easy. **What do you dislike about Token of Trust?** Token prefers hands on meetings and such. **What problems is Token of Trust solving and how is that benefiting you?** Token of Trust generates all of our PACT and Excise Tax reports. It makes it much easier to submit and continue our daily activities. **Official Response from Austin O'Brion:** > Thank you! We're thrilled to hear that our platform has been a time-saver for you and that the ease of it helps you handle heavy data-filled compliance reports without the need for additional employees. Our quick response rate and efficient problem resolution are designed to make your experience seamless. We apologize if you find our preference for hands-on meetings to be a downside. As we fine-tune our compliance products, we value your direct feedback in these meetings. That said, we will take your feedback on these meetings into consideration as we continue to improve our services. Thank you again for choosing Token of Trust! ### 39. Best tool for fighting eCommerce fraud **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2024 **What do you like best about Token of Trust?** We've been using Token of Trust for over 4 years and our team finds it critical to their every day work. Our customers don't complain about the verification process and it helps up operate compliantly as well as keep fraud minimized. **What do you dislike about Token of Trust?** Nothing to dislke about Token of Trust. Very satisfied with it as an identity verification and fraud prevention software. **What problems is Token of Trust solving and how is that benefiting you?** Making sure that customers meet our minimum age requirements as well as investigating high risk orders. ### 40. Finally... An Identity Verification That's Blowing Our Minds! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2024 **What do you like best about Token of Trust?** Token of Trust is a KYC solution that fits seamlessly into web3 projects. **What do you dislike about Token of Trust?** It's hands down the best kyc and identity verification solution out there for small and mid-size operations. I can't think of anything negative. **What problems is Token of Trust solving and how is that benefiting you?** We need to verify investor and put them through kyc for due diligence. Token of Trust helps us achieve this. ### 41. Trust is in the Name! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Token of Trust?** Token of Trust has been incredibly helpful since day one and they work extremely fast; meeting every monthly due date with accuracy. All my reports are nicely organized and sent to me in a folder each month and it has taken my reporting time from 5-6 hours to 2 hours which is a major win in my books! :) **What do you dislike about Token of Trust?** I am not a huge fan of the tiered pricing in terms of how many states I have Token report on my behalf. I think the pricing is a bit steep compared to what I initially received from them in the past, but they make up for it with customer service and quality. **What problems is Token of Trust solving and how is that benefiting you?** Token always has the most current, up-to-date version of the PACT Act reports where I do not have to go in and make sure I am not using anything outdated. Token also has cut my reporting time down significantly; now I have more time to get other things done rather than worry about generating a report each month. **Official Response from Paul Loeffler:** > Thank you for taking your valuable time to share your experience with others! Please continue to provide us constructive feedback on how we can add more value to your role and business. ### 42. Supported **Rating:** 5.0/5.0 stars **Reviewed by:** Tanya L. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Token of Trust?** Paul and the team were always very helpful when I was confused or didn't understand something regarding the pact act reports. Customer service would always get on a call with me to help why something wasn't working and work on fixing it for me **What do you dislike about Token of Trust?** Some things didn't get resolved when I was working on the pact act reports to file, but once they took over, the filings were being filed without a problem. **What problems is Token of Trust solving and how is that benefiting you?** Working on filing tobacco tax returns. **Official Response from Austin O'Brion:** > Thank you for sharing your positive experience with Token of Trust! We really appreciate your kind words and feedback. Your support and encouragement drive us to keep improving and delivering the best assistance possible. We're thrilled to hear that our team provided the support you needed when navigating the compliance reports. Thank you once again for choosing Token of Trust and sharing your valuable feedback. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help! ### 43. We were in a pinch. Token of Trust made compliance easy. **Rating:** 5.0/5.0 stars **Reviewed by:** Zandran R. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2023 **What do you like best about Token of Trust?** When new legislation affected our business, we had to act fast. Token of Trust’s age and identity verification solution allowed us to quickly and easily meet new compliance requirements. Their KYC was easy to set up and has worked really well for our e-commerce business. **What do you dislike about Token of Trust?** Nothing to dislike about Token of Trust. **What problems is Token of Trust solving and how is that benefiting you?** Recent legislation was passed in Canada (VPPR) that required our e-commerce website to verify the age of anyone who even views tobacco or vaporizer products. Health Canada was sending out letters and every online store in the country had to act fast. We installed Token of Trust on our website so visitors get their age verified. Token of Trust provides us a nearly complete solution with great rates on age verification. **Official Response from Austin O'Brion:** > We're thrilled to hear that Token of Trust was able to help you quickly and easily meet new compliance requirements. Thank you for sharing your positive experience with us! ### 44. Has made compliance a lot easier **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2023 **What do you like best about Token of Trust?** The team is extremely responsive and forward thinking, it's easy to get in touch with someone and communications are smooth. Any inconsistencies or issues that occur they help out on the spot. **What do you dislike about Token of Trust?** The toughest parts so far have been getting our entire product data base uploaded correctly, however the product sync has been helpful in speeding up that process and eliminating manual errors. **What problems is Token of Trust solving and how is that benefiting you?** The collection of various different state excise taxes, helping to correctly collect the amount of tax due per order and compiling state reports to submit back to the state. **Official Response from Austin O'Brion:** > Thank you so much for sharing your experience with Token of Trust! We're absolutely thrilled to hear how our team's quick response and innovative approach have made compliance a breeze for you. We totally get that uploading your entire database can be a real challenge. But hey, that's where our amazing sync feature comes in, speeding up the process and keeping those pesky manual errors at bay. We really appreciate your feedback on this and are always looking for ways to streamline these processes. We're here for you every step of the way, so if you have any more feedback or questions, don't hesitate to reach out. We're ready to rock and roll! ### 45. VP of eCommerce & Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Valentina B. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Token of Trust?** Commitment to delivering what was promised & reliable communication. **What do you dislike about Token of Trust?** The product dashboard was not convenient to use with the number of SKUs we needed to enter daily, but a successful workaround was implemented. **What problems is Token of Trust solving and how is that benefiting you?** We needed a dependable application that could accurately calculate excise tax while considering how our product data was mapped out. **Official Response from Austin O'Brion:** > Thank you for your positive feedback regarding Token of Trust. We greatly appreciate your recognition of our commitment to delivering what we promise and our reliable communication. We also want to express our gratitude for bringing up your concerns about the compliance dashboard for products that handles Excise Taxes. We understand that the large number of SKUs you needed to enter daily made it less convenient to use. However, we're glad that our team was able to implement a successful workaround to address this issue. We always strive to provide solutions that meet our customers' specific needs, and your feedback helps us improve our offerings. ### 46. Soup-to-nuts eCommerce compliance that helps us sell into more areas. **Rating:** 5.0/5.0 stars **Reviewed by:** H R. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2022 **What do you like best about Token of Trust?** Token of Trust unlocked our ability to sell into more areas with confidence. Our products have become more regulated across different states and jurisdictions, requiring not just age and identity verification, but a heap of reports that can be time consuming and expensive to manage. We have both retail and wholesale operations, which can make this even more complex. These processes are now automated and consolidated within Token of Trust so my team can focus on expanding the business without being bogged down with compliance. **What do you dislike about Token of Trust?** I have no complaints about Token of Trust. Token of Trust has been great - from sales, to operations, to support… they’ve been with me every step of the way! **What problems is Token of Trust solving and how is that benefiting you?** Token of Trust’s software automates multiple compliance functions across our business, ranging from customer due diligence to back-office and sales/excise tax reporting. We integrated it with multiple systems including our Woocommerce powered website. We’re using Token of Trust’s software to conduct age and identity verification on our online customers, to create our monthly PACT Act reports for ATF compliance, to handle sales excise tax calculation and collection at checkout, and to build our sales excise tax reports that get filed to every jurisdiction each month. ### 47. Awesome identity and compliance suite. I depend on it! **Rating:** 5.0/5.0 stars **Reviewed by:** Tony M. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2022 **What do you like best about Token of Trust?** The software consistently works, allowing us to expand sales quickly while saving time and money. We started using only a small portion of Token of Trust’s compliance offering, but we’ve replaced other tools and are now using most of Token of Trust’s features because it’s proven to be reliable, convenient, and easy to work with. Token of Trust combines many different functions that help us comply with laws and regulations into one single, easy-to-use, and safe place. **What do you dislike about Token of Trust?** Working with Token of Trust has been fantastic! We previously worked with a different company for age verification and identity verification as well as a separate software for handling compliance reporting. We switched from using these companies, replacing them with Token of Trust, and we’re much more satisfied now. **What problems is Token of Trust solving and how is that benefiting you?** Simply put, we’re able to do business compliantly in more regions - increasing our sales and decreasing compliance headaches. We’re using Token of Trust for Age Verification, Identity Verification, State PACT Act Reporting for ATF Compliance, Live Excise Tax Calculation at Checkout, Excise Tax Collection at Checkout, and Excise Tax Reporting. ### 48. Very good service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Token of Trust?** The team is very friendly and very knowledgeable. **What do you dislike about Token of Trust?** None to dislike about Token of Trust. Service is amamzing :) **What problems is Token of Trust solving and how is that benefiting you?** Excise tax calculator was a huge help for us. **Official Response from Paul Loeffler:** > Thank you for taking your valuable time to share your Token of Trust experience with others. We appreciate being an extension of your team! ### 49. A lifesaver for our company. **Rating:** 5.0/5.0 stars **Reviewed by:** Gage N. | I.T. Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2022 **What do you like best about Token of Trust?** Token of Trust is great because they help protect us against fraud and helps us stay in compliance with laws relating to our company and the products we ship. **What do you dislike about Token of Trust?** We don't have any issues or qualms with Token of Trust. They provide great services. **What problems is Token of Trust solving and how is that benefiting you?** They provide excellent protection against any fraudulent orders that may occur in our store. They also work closely with us to stay in compliance with laws & regulations regarding the products we ship. Another feature Token of Trust provides us with is the ability to age-gate certain products, making them unavailable for purchase unless proof is provided that shows the customer is of age. ### 50. Switching to Token of Trust was a great decision. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2022 **What do you like best about Token of Trust?** Token of Trust is deeply committed to protecting the confidentiality of people who get verified in their KYC and compliance platform. We have to comply with HIPAA to protect individuals' medical records and the measures that Token of Trust takes to protect individually identifiable health information meet our needs. Token of Trust has many different controls related to data retention and auto-erasure that bring peace of mind, reduce the risk of exposure for our org, and also decrease the effort related to manually purging verification data to maintain compliance. **What do you dislike about Token of Trust?** Nothing to dislike about Token of Trust. We switched away from one of the other major verification services and we like the Token of Trust product, service, and support. Our experience aligns well with all of the reviews we read before using it. **What problems is Token of Trust solving and how is that benefiting you?** We're using Token of Trust to verify patient identities in cases where they're remote. A lot of the people that need to be verified are older patients and we needed a platform that was easy for people who are not tech-savvy to use and get verified. Token of Trust fits that bill. ## Token of Trust Discussions - [What is Token of Trust used for?](https://www.g2.com/discussions/what-is-token-of-trust-used-for) - 2 comments - [View Token of Trust pricing details and edition comparison](https://www.g2.com/products/token-of-trust/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-17+12%3A56%3A27+-0500&secure%5Bsession_id%5D=949bbb1d-b640-48f0-ba14-467bf329c209&secure%5Btoken%5D=6afd9ec37c734cc407fbc709be9b9679d907a6448b2d7a54fbd6fea5d6b18595&format=llm_user) ## Token of Trust Integrations - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - [Token of Trust](https://www.g2.com/products/token-of-trust/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) ## Token of Trust Features **Functionalities** - Authentication Methods - Online Age Verification - Age Estimation - Integrations and SDKs - In-person Age Verification - Liveness Check **Tracking** - Sales Tax - VAT - GST - Exemptions - Adjustments - Localization **Identity Verification Functions - Identity Verification** - Multi-Method Verification - AI Document Check - Biometric Face Match - Integration Options - Workflow Orchestration **Intelligence** - Transaction Scoring - Risk Assessment - Intelligence Reporting - ID Analytics **Integrations** - Integrations **Generative AI** - AI Image-to-Text **Risk & Fraud Prevention - Identity Verification** - Liveness Detection - AI Risk Scoring - Document Forensics **Detection** - Fraud Detection - Alerts - Real-Time Monitoring **Remittance** - Returns - Notifications - Global/Cross Borders - Analytics **Compliance & Governance - Identity Verification** - Standards Compliance - AML/PEP Screening - Global Coverage **Response** - Device Tracking - Fraud Markers - Blacklisting - Bot Mitigation **Agentic AI - Sales Tax and VAT Compliance** - Autonomous Task Execution - Natural Language Interaction ## Top Token of Trust Alternatives - [Lightico](https://www.g2.com/products/lightico/reviews) - 4.8/5.0 (322 reviews) - [Avalara](https://www.g2.com/products/avalara/reviews) - 4.0/5.0 (812 reviews) - [Vertex](https://www.g2.com/products/vertex-inc-vertex/reviews) - 4.4/5.0 (458 reviews)