439 Sift Reviews
Overall Review Sentiment for Sift
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Sift's use of analytics and machine learning to spot fraud in real time is what sets it apart. It learn continuously from data lowering false positives and helping spot evolving fraud tendencies. Consequently fraud behavior gets blocked more accurately while keeping a smooth user experience. Additionally, Sift offers customizable workflows and tools, letting businesses tailor their fraud prevention methods to meet their unique needs. It's a versatile and efficient way to boost security without interfering with existing systems, and it's also pretty easy to integrate. Review collected by and hosted on G2.com.
Even with all of Sifts advantages, there are not many things that could go against it. For starters, smaller teams may find the wide range of customization choices intimidating if they lack the resources to take full advantage of them. Despite its various features, Sift occasionally misclassifies normal activity as suspicious or malicious, which can have an negative impact on security and compliance as well as user experience. Review collected by and hosted on G2.com.
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What I like best about sift is it's great fraud detection system as well as it's robust features. I especially appreciate how simple it is to incorporate into our existing processes and how adaptable it is, allowing us to change settings to meet our particular needs. Review collected by and hosted on G2.com.
I wish there were more advanced reporting features. Sometimes it feels like analytics could be a bit more detailed to help us dig deeper into trends. Additionally, the setup process could be a bit smoother for new users, though once it’s configured, it’s pretty straightforward Review collected by and hosted on G2.com.
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What I like the most about Sift is how it learns over time. It uses machine learning to get smarter with every transaction, which really helps to cut down on false positives while still catching fraud. I also like how customizable it is—so you can adjust it depending on what kind of risk you’re dealing with. And the interface is pretty easy to use, which is nice for getting the team on board quickly. Review collected by and hosted on G2.com.
The learning curve ain’t huge, but it does take some time to get everything customized the way you want, especially if you’ve got a unique business model. Also, sometimes I feel like the reporting could be more detailed or easier to navigate. It’s not a dealbreaker or nothing, but it’s something I’ve noticed. Review collected by and hosted on G2.com.
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The easy way to find the information, as well of the way you can optimize the details you need.
This function allow you to easily find the required details to provide the properly support answer to your users.
It is a daily basis app that helps you integrate other applications for a better experience and actively looking for more information.
As working on the Customer Support area, it allows you to provide a faster response to the requests that were made to you.
The implementation of this app, along with other tabs, will allow you to gather full details on a user's account. Review collected by and hosted on G2.com.
After a long period time of usage, it gets a little slower. Review collected by and hosted on G2.com.
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I am a part of content integrity team ( content abuse) at my company. Sift is an important part of our daily work to identify suspicious user and to stop them from corrupting the marketplace. The best part about sift is that it provides various data to track down down suspicious and fraudster users and provides theease to use it. The feature to create routes and automate worflows helps effectively and also heps to stop spam comments. Review collected by and hosted on G2.com.
I coudnt think of any least helpful feature and i do not have any dislike about sift. Review collected by and hosted on G2.com.
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I truly appreciate how Sift stands out as the sole tool I can trust for ensuring my customers' account safety. Having relied on it for account security, I've consistently found its analysis to be spot-on. It has been invaluable in helping me avoid mistakes, making my job much easier. I wholeheartedly consider it the finest tool available, and I can't recommend it highly enough! Review collected by and hosted on G2.com.
nothing at all till now there mothing negative about it Review collected by and hosted on G2.com.
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I have been reviewing accounts in an international money remittance company. My main role is to identify and prevent fraudulent transactions from going through. Sift has been an irreplaceable software that we are using from day one until today in preventing, detecting and mitigating fraudulent transactions and accounts. Sift has multiple features that helps us identify which accounts are linked via the same attributes, such as CARD information, IP addresses, Billing and shipping information fingerprints. Thus, it helps us find those accounts and immediately put strict measures in place by either putting a watch or suspend an account that we identified using sift.
Sift is also a tool for us, to determine which type of risk are customer’s account is. The risk depends on the “Sift Score” which is one of our main prerequisites in decision making whether to approve or decline a certain transaction. Part of it was detrining if the customer is wihtin Low- meduim or High risk, and it would let us determin which process or portocols to follow.
Another function of sift that helps me a lot in my investigation is the accurate details of the device that was used by the customers in account creation, submitting a transaction and any updates relating to their account, because in fraud review, the type of device and connection that the customer uses is also a major factor to determine certain fraud patterns and attacks.
All in all, Sift has been an impactful software in my current job. Review collected by and hosted on G2.com.
As sift may have been a useful tool in my fraud investigation process, there is information inside the software that I did not understand until now. Firstly is the Sift score, I still have no Idea how sift determines the scoring of each customer, there were also times that in my overall review, the account is already suspicious but the sift score was still categorized as low risk. Additionally, there were times when sift identifies an account to link via a certain attribute but when we on those accounts, we couldn’t find any affiliation between them, except that sift determined them as affiliated or linked.
Sift still has a lot of features they could improve, in order to help the fraud investigation review, smooth and accurate. Review collected by and hosted on G2.com.
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SIFT helps me to do deeper investigation providing me more information that I cannot find in out tools. Review collected by and hosted on G2.com.
None so far, every details being provided helps my review and to mitigate any fraudulent activities. Review collected by and hosted on G2.com.
This is obviously the only program any merchant needs to cover all aspects of possible fraud. The self learning has been more than reliable for many years, and has helped us base major fraud decisions moreso than any other platform. Sift keeps in close contact with us to see if any adjustments need to be made regularly, and really goes above and beyond in researching our companies' needs. They really do the legwork to know our trends and seem to be able to identify them at the same time as our business. We rely on Sift daily! Review collected by and hosted on G2.com.
The only downside that we've found in Sift is that there are changes in the page's style (typically on the user network screens) that are sometimes unexpected, but for the most part, take only a small portion of a workday to readjust and get back on track Review collected by and hosted on G2.com.
I love how we can easily make and edit routes, so we can adjsut based off team's needs.
Being able to see the impact that each route has on the team is helping in deciding when to make adjustments based off company needs.
I enjoy how quick it is to flag and mark suspicous activity for ATO. Review collected by and hosted on G2.com.
I struggle with looking at long term impact. Being able to review only 90 days back is difficult at seeing long term trends.
I wish Sift provided more information like device ID and was able to pull more consise data when reviewing information. There is a lot of data, but it's not all useful and not easily extracted.
The user abuse score is not always a great signifyer to understand their risk impact on the buisness. I often have to look at additonal variables that are outside of Sift when deciding to approve/reject a user. Review collected by and hosted on G2.com.