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Thryv Reviews & Product Details - Page 2

Thryv Overview

What is Thryv?

Thryv is a do-it-all business management software that helps you streamline your business so you can get back to the things you love. Small business owners communicate better, solve more business challenges and get more organized with Thryv. Partner with Thryv to surpass your customers’ expectations and fortify your online presence, all from a single login. Thryv includes our best-in-class support, available anytime, 24/7, with experts who understand the goals and unique needs of small business owners. Thryv handles: • Customer communications • Estimates, invoicing and payments • Appointment scheduling • Reputation management • Social media management • and more! Thryv’s award-winning software is helping over 55,000 businesses across the U.S., Canada and Australia transform how they do business and manage their customers. Thryv automates tasks and puts customers at the center of your business, with one easy-to-use software, making it easy to reach more customers, stay organized, get paid faster and automatically generate reviews. Thryv makes it easy for customers to: • Find you online through ratings and reviews, social presence and accurate search results. • Interact easily and instantly, receive reminders, send texts and emails and schedule appointments. • Pay you effortlessly, receive receipts instantly, know it’s safe and secure and choose how to pay. • Stay engaged with automated messages that ask them back, stay in touch and request reviews. Thryv’s award-winning software is helping over 45,000 businesses across the US, Canada and Australia transform how they do business and manage their customers.

Thryv Details
Product Website
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Thryv Community
Languages Supported
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Product Description

Thryv is simple small software to help small businesses manage their time, communicate with clients, and get paid.

How do you position yourself against your competitors?

Thryv helps business owners transform how they do business and manage their customers with an end-to-end client experience platform. Unlike our competitors, we’re here to help along the way, including training and 24/7 support with local business specialists. Thryv is fully mobile and has an award-winning, brilliantly intuitive interface. Thryv is one of the only platforms in the market that helps your business get found, get chosen, get paid, and get credit all in a single platform.


Seller Details
Seller
Thryv
Company Website
Year Founded
2012
HQ Location
Atlanta, GA
Twitter
@thryv
8,726 Twitter followers
LinkedIn® Page
www.linkedin.com
5,096 employees on LinkedIn®
Ownership
NASDAQ: THRY
Description

Thryv Holdings, Inc. (NASDAQ:THRY), provider of Thryv software, supports more than 50,000 local businesses across the U.S., Canada and Australia. Thryv's do-it-all small business software helps small businesses reach more customers, stay organized and get paid faster. With Thryv, small businesses can manage their workflows, teams and client interactions anytime, anywhere and on any device.


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Recent Thryv Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"Thryv Software for Business"
Thryv software is easy to use, Onboarding with the software was great with good communication from the team with attention to streamline the webpa...
CJ
Carrie J.Small-Business (50 or fewer emp.)
5.0 out of 5
"Thryv really helps you Thrive!!!"
Thryv from, the beginning has been super helpful! From when I first started to now, I have had so many things that Thryv has helped with. I love th...
JS
John S.Small-Business (50 or fewer emp.)
0.5 out of 5
"Best Features reserved for new clients Loyal clients operate on old software"
Thryv Calendar has been useful for my insurance agency setting up and keeping track of appointments. The notes feature has also been useful to kee...
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2 people requested security information

Thryv Media

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Video Reviews

414 out of 415 Total Reviews for Thryv

4.6 out of 5
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414 out of 415 Total Reviews for Thryv
4.6 out of 5
414 out of 415 Total Reviews for Thryv
4.6 out of 5

Thryv Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ThryvQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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JP
Owner
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Thryv?

Thryv centralizes all communication and helped me to organize my "to do" list for the day. Having everything integrated is a game changer for me. Review collected by and hosted on G2.com.

What do you dislike about Thryv?

I haven't found anything that I dislike so far. Review collected by and hosted on G2.com.

What problems is Thryv solving and how is that benefiting you?

It keeps track of all messages and helps me to remember to respond. Also, it is managing social media for me as well as payments. Review collected by and hosted on G2.com.

Response from Helina Medhin of Thryv

Thank you for sharing your positive experience with Thryv! It's great to know that you find the centralized communication and task organization features beneficial. If you ever have any questions or need assistance with any aspect of Thryv, please don't hesitate to reach out.

MD
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Thryv?

I like how everything integrates with each other and is a "one stop shop" for marking needs of the business. The meetings are very helpful when setting up the programs. The program, once online, is really easy to use and navigate through. Review collected by and hosted on G2.com.

What do you dislike about Thryv?

I have messed with the program a little in between the setup calls but I haven't really seen anything I have been upset about. If there is a download that would be able to be placed on my computer to make login easier. Review collected by and hosted on G2.com.

What problems is Thryv solving and how is that benefiting you?

I am still new to the program but I am optimistic that Thryv with help with not only streamlining my office duties as far as scheduling and invoicing, but also making my presesnce online, better. Review collected by and hosted on G2.com.

Response from Helina Medhin of Thryv

We're glad to hear that you find Thryv to be a one-stop shop for your business marketing needs and that the meetings have been helpful for setting up the programs. We appreciate your feedback and will definitely consider your suggestion for a download to make login easier.

AH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Thryv?

I love how easy it is to use, I was able to set up a lot of things before my meeting with the support team. Everyone was very transparent with me about what the program can and can't do so there were no surprises when we purchased the program. I like how the program integrates with all of our social media. My favorite thing about Thryv is that every person that works for the comany that I have spoken to truly cares about our goals for the company and wants to help us achieve them. Review collected by and hosted on G2.com.

What do you dislike about Thryv?

My only complaint so far is that they do not have a way for clients to sign documents remotely. Review collected by and hosted on G2.com.

What problems is Thryv solving and how is that benefiting you?

Thryv allows me to make clients aware of court dates, and what room their hearing will be in. We get several calls per day from clients asking what time their hearing is or what room it will be in, which takes up a lot of my time.

Thryv also helps us with client communication and document management.

I am a full time legal assistant but I am also in charge of all of the social media for the firm. Thryv helps me create and schedule social media posts across all of our platforms, it even has AI features so it can create posts for me! Thryv has cut down on the time I spend making posts and posting them, as well as replying to our reviews online. Review collected by and hosted on G2.com.

Response from Helina Medhin of Thryv

Thank you for your kind words about our customer support and product! We're glad to hear that Thryv has made it easy for you to set up and integrate with your social media, and that our team has been transparent and supportive. We understand your feedback about the remote document signing feature, and we'll certainly take that into account for future improvements. We're committed to helping you achieve your goals!

KH
Business Administrator
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Thryv?

Thryv has everything in the one space so the ability to update and change is all in the one spot.

The Customer Support through Zoom makes it easy to learn how to use the site. Review collected by and hosted on G2.com.

What do you dislike about Thryv?

Once we got the number of people we were dealing with sorted - there has been nothing to dislike Review collected by and hosted on G2.com.

What problems is Thryv solving and how is that benefiting you?

Reducing the Telephone traffic by driving orders to our website. The ease of updating the website and keeping it current. Review collected by and hosted on G2.com.

Response from Helina Medhin of Thryv

Hi Karen! Thanks for your thoughtful review! We're thrilled to hear that Thryv's all-in-one platform is making it easy for you to update and manage everything in one place. Our team is dedicated to making your experience as seamless as possible, so it’s wonderful to know that our Zoom-based Customer Support has been helpful in your journey with us. If there’s ever anything more we can do to support you, please don’t hesitate to reach out.

MP
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Thryv?

I'm a relaitvely new user so, the best thing I like about it so far is how intuitive the workflows and buttonology are tied together. There is some very obvious consideration given to how a small business owner, marketing, or operational teams may use the platform.

Additionally, it's fairly robust, allowing for a large bulk of disperate work to be condensed into much more manageable tasks. Review collected by and hosted on G2.com.

What do you dislike about Thryv?

Repetitive Redundant Duplicities. While there are areas to include standard business information, webpage, phone number, etc., there are far too may times the same information gets asked for in other modules or fields. Not that big of a deal until you change an address or a number. Then, it's a hunt to find where each field actually lives so it can be edited. Review collected by and hosted on G2.com.

What problems is Thryv solving and how is that benefiting you?

Aggregation of capabilities. Having everything in one platform has been a huge time saver. Review collected by and hosted on G2.com.

Response from Helina Medhin of Thryv

We're thrilled to hear that Thryv has been a huge time saver for you by aggregating capabilities into one platform. Thank you for sharing your experience!

IB
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Thryv?

Every single person I have interacted with has gone above and beyond in making sure I know how to use the system. The system, the people, EVERYTHING has been remarkable!! Everything is so easy to use. All social media platforms and marketing platforms are so easy to integrate yourself. The AI caption generator is a game changer and find myself frequently using it in order to implement some of it's witty remarks in real life conversations. Review collected by and hosted on G2.com.

What do you dislike about Thryv?

Wish I had a higher budget in order to purchase more packages! Review collected by and hosted on G2.com.

What problems is Thryv solving and how is that benefiting you?

I am so happy to have one system that takes care of everything from CRM, social media, to payments in one easy to use system. Review collected by and hosted on G2.com.

Response from Helina Medhin of Thryv

We appreciate your feedback and are delighted to hear that Thryv is solving multiple business needs for you. We understand the budget constraints and are constantly working to provide valuable packages for our customers.

BM
Office Coordinator
Construction
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Thryv?

There are a lot of CRM software available nowadays. There are strong ones out there that are either purpose built for certain industries or have an insane amount of customization, or really deep granularity in how it operates. Thryv is definitely designed as a more general purpose software, but that is perfectly fine in this day and age where sometimes too much can be just that, too much. A big hit compared to those programs is the affordability of Thryv, which makes it much more ideal for smaller businesses who don't have the millions of dollars of revenue to justify those big purchases, some of which are per each user. For us, the affordable price that covers all the users we need is great. Its easy to use, I like the feature of the teams chat built into Thryv directly which makes it easy for the whole team to catch up on things that are going on if someone is not in the office. Integration of the social media directly into the system is rather nice. Also at the end of the day, its super easy to use every day. Review collected by and hosted on G2.com.

What do you dislike about Thryv?

The app needs some optimization. When you're in the field and need to access someones customer card for information or to upload something or to take a payment, it needs to be quick and seamless. Currently the app can be slow but overall is still does a good job of providing the information needed. Review collected by and hosted on G2.com.

What problems is Thryv solving and how is that benefiting you?

Customer relations management. Its benefitting us by making everything centralized and accessible from anywhere. Review collected by and hosted on G2.com.

Response from Gabe Vasquez of Thryv

Hi Brandon, thank you for your review. We are excited to hear how Thryv's CRM has been easy to implement and use across the board. Thank you for your feedback as well, we will make sure to look into it. - Gabe

TS
Owner/Doctor
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Thryv?

Simplicity is key for me. Thryv makes it easy to market my business and they don't overwhelm me. I feel supported all they way through the process. Review collected by and hosted on G2.com.

What do you dislike about Thryv?

Nothing so far which is impressive! Love the staff and they are always on time for meetings and give me small

Assignments that are quick and easy. Review collected by and hosted on G2.com.

What problems is Thryv solving and how is that benefiting you?

They have helped me develop a client email list, get reviews, update my Google listing. Review collected by and hosted on G2.com.

Response from Helina Medhin of Thryv

Thank you for sharing your positive experience with Thryv! We're glad to hear that our platform has been helpful in marketing your business and that our team has been responsive and efficient.

PF
Business Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Thryv?

We now have control of website and online listings and web presence and our customers can find and get in contact with us easily.

Not having to login to multiple accounts to manage our social media messages and accounts is game changing. Review collected by and hosted on G2.com.

What do you dislike about Thryv?

No issues but only that we didn't start using them sooner. Review collected by and hosted on G2.com.

What problems is Thryv solving and how is that benefiting you?

Making our Online Listings compliant and consistent

Making our website industry compliant Review collected by and hosted on G2.com.

Response from Helina Medhin of Thryv

We're thrilled to hear that Thryv has given you back control of your online business and made managing your online presence easier. Thank you for sharing your positive experience!

DM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Thryv?

I love the support I get when needed. When I first signed up for Thryv, I had Zoom calls with a support person who walked me through the software and helped me set up my business. I have support via email, phone, and chat. I have used their support when I do not understand something and they have been very responsive, professional, and helpful. Review collected by and hosted on G2.com.

What do you dislike about Thryv?

It is a lot to digest, but the support makes up for that. Review collected by and hosted on G2.com.

What problems is Thryv solving and how is that benefiting you?

Thryv helps me automate my social media and online scheduling. I love only having to go to one place to post and respond to all social. I love being able to send all my clients a personalized email at the same time. I love being able to have my calendar and schedule all in the same place as all the other daily administrative responsibilities I do. It keeps me organized and sane. Review collected by and hosted on G2.com.

Response from Gabe Vasquez of Thryv

Hey there, Donna, thank you for your review and for choosing Thryv. - Gabe