Video Reviews
414 out of 415 Total Reviews for Thryv
Overall Review Sentiment for Thryv
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Thryv centralizes all communication and helped me to organize my "to do" list for the day. Having everything integrated is a game changer for me. Review collected by and hosted on G2.com.
I haven't found anything that I dislike so far. Review collected by and hosted on G2.com.
I like how everything integrates with each other and is a "one stop shop" for marking needs of the business. The meetings are very helpful when setting up the programs. The program, once online, is really easy to use and navigate through. Review collected by and hosted on G2.com.
I have messed with the program a little in between the setup calls but I haven't really seen anything I have been upset about. If there is a download that would be able to be placed on my computer to make login easier. Review collected by and hosted on G2.com.
I love how easy it is to use, I was able to set up a lot of things before my meeting with the support team. Everyone was very transparent with me about what the program can and can't do so there were no surprises when we purchased the program. I like how the program integrates with all of our social media. My favorite thing about Thryv is that every person that works for the comany that I have spoken to truly cares about our goals for the company and wants to help us achieve them. Review collected by and hosted on G2.com.
My only complaint so far is that they do not have a way for clients to sign documents remotely. Review collected by and hosted on G2.com.
Thryv has everything in the one space so the ability to update and change is all in the one spot.
The Customer Support through Zoom makes it easy to learn how to use the site. Review collected by and hosted on G2.com.
Once we got the number of people we were dealing with sorted - there has been nothing to dislike Review collected by and hosted on G2.com.
I'm a relaitvely new user so, the best thing I like about it so far is how intuitive the workflows and buttonology are tied together. There is some very obvious consideration given to how a small business owner, marketing, or operational teams may use the platform.
Additionally, it's fairly robust, allowing for a large bulk of disperate work to be condensed into much more manageable tasks. Review collected by and hosted on G2.com.
Repetitive Redundant Duplicities. While there are areas to include standard business information, webpage, phone number, etc., there are far too may times the same information gets asked for in other modules or fields. Not that big of a deal until you change an address or a number. Then, it's a hunt to find where each field actually lives so it can be edited. Review collected by and hosted on G2.com.
Every single person I have interacted with has gone above and beyond in making sure I know how to use the system. The system, the people, EVERYTHING has been remarkable!! Everything is so easy to use. All social media platforms and marketing platforms are so easy to integrate yourself. The AI caption generator is a game changer and find myself frequently using it in order to implement some of it's witty remarks in real life conversations. Review collected by and hosted on G2.com.
Wish I had a higher budget in order to purchase more packages! Review collected by and hosted on G2.com.
There are a lot of CRM software available nowadays. There are strong ones out there that are either purpose built for certain industries or have an insane amount of customization, or really deep granularity in how it operates. Thryv is definitely designed as a more general purpose software, but that is perfectly fine in this day and age where sometimes too much can be just that, too much. A big hit compared to those programs is the affordability of Thryv, which makes it much more ideal for smaller businesses who don't have the millions of dollars of revenue to justify those big purchases, some of which are per each user. For us, the affordable price that covers all the users we need is great. Its easy to use, I like the feature of the teams chat built into Thryv directly which makes it easy for the whole team to catch up on things that are going on if someone is not in the office. Integration of the social media directly into the system is rather nice. Also at the end of the day, its super easy to use every day. Review collected by and hosted on G2.com.
The app needs some optimization. When you're in the field and need to access someones customer card for information or to upload something or to take a payment, it needs to be quick and seamless. Currently the app can be slow but overall is still does a good job of providing the information needed. Review collected by and hosted on G2.com.
Simplicity is key for me. Thryv makes it easy to market my business and they don't overwhelm me. I feel supported all they way through the process. Review collected by and hosted on G2.com.
Nothing so far which is impressive! Love the staff and they are always on time for meetings and give me small
Assignments that are quick and easy. Review collected by and hosted on G2.com.
We now have control of website and online listings and web presence and our customers can find and get in contact with us easily.
Not having to login to multiple accounts to manage our social media messages and accounts is game changing. Review collected by and hosted on G2.com.
No issues but only that we didn't start using them sooner. Review collected by and hosted on G2.com.
I love the support I get when needed. When I first signed up for Thryv, I had Zoom calls with a support person who walked me through the software and helped me set up my business. I have support via email, phone, and chat. I have used their support when I do not understand something and they have been very responsive, professional, and helpful. Review collected by and hosted on G2.com.
It is a lot to digest, but the support makes up for that. Review collected by and hosted on G2.com.