Video Reviews
The ability to streamline my business processes has been priceless!
414 out of 415 Total Reviews for Thryv
Overall Review Sentiment for Thryv
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I like the ease of managing your primary marketing tools in one place. The website and social editing features are very easy to use. I'm not familiar with most website software systems, so I love that Thryv has a very simple tool to make changes to both the mobile and web version of our company site. I also like that you can schedule social posts for all of your platforms at once. In addition, any time I've had an issue, the customer support chat feature has quickly and easily fixed my problems. I use this product daily and I'm glad that we have it in our office. Review collected by and hosted on G2.com.
The new social media dashboard has made it more difficult to implement, but I'm sure it will get better as I learn how to use it. I feel as though it was thrust upon us quickly. I also feel that there are some features missing from the social scheduling, such as an easier way to readjust photo sizing. Review collected by and hosted on G2.com.
There are so many upsides Signing up withThryv!! They are helping me manage my marketing platforms and rebuilding my company website. Great customer service!! Review collected by and hosted on G2.com.
From my expeirence there is nothing that I dislike about Thryv. Review collected by and hosted on G2.com.
I love the multifuntionality of Thryv. Using Thryv and their team to create my website was so easy. I love the CRM feature. I also like how it connects to all of my Social Media accounts and posts on all platforms for me. I recently wrote my first book and using Thryv to help market my book has been so helpful. I love having one place to go to do EVERYTHING! Review collected by and hosted on G2.com.
It is so robust that it does take a while to learn everything. The staff is super helpful and they are just a chat, email or phone call away so I need to reach out more when I need help. Review collected by and hosted on G2.com.
I like the all emcompassing business plan the offer from website design and service to the all encompassing social meda attraction. The consistant follow up and onboarding has made their platform very user friendly. The staff that has been assigned to me has been very professional resulting in more success of integrating their platform into my systems. Now my goal is to have my team utlize the benefits on a daily basis. Review collected by and hosted on G2.com.
At this point I have very little to criticize. Review collected by and hosted on G2.com.
Thryv provided a knowledgable Success Manager (Crista) to help me get set with all of my marketing needs. The Business Advisor, Jacob Thompson, has been extremely supportive and has gone above and beyond to help me in getting exactly what I need for my business development. Review collected by and hosted on G2.com.
I did not like that the marketing campaigns through Thryv are limited to a 50 mile radius of my location. I provide online services and want to expand my marketing outreach to the entire USA and iternationally. Review collected by and hosted on G2.com.
As a small business owner I want to connect all my information into one location and my experience was that I am able to receive support in doing so. Review collected by and hosted on G2.com.
One of the drawbacks is the initial time and effort required to manually input all business information into the software program. This manual data entry process can indeed be time-consuming. Review collected by and hosted on G2.com.
I like the convenience of all of my work being in one place. I like that my website is designed for me and all of the back-end of it is taken care of. I like that clients can schedule on line and be reminded as well as pay for services in the same place. The customer services has been good each time I have used it. I use it each day for my business, and it has been easy to learn. Review collected by and hosted on G2.com.
I wish I could work with the same person each time I needed something; however the customer services has been good each time I have used it. Review collected by and hosted on G2.com.
I am a new customer to Thryv and in the 2 weeks we have established a lot. You have the ability to practice on system as well as you have on going meetings to ensure you are understanding the system with integrations and proper functions and capabilities. Review collected by and hosted on G2.com.
So far only down is your basic subscription comes with the ability to connect only 4 channels (email, phone, fb, instagram) if you have more social media accounts they can be added seperately but not as channels that can sink leads in.
You have the option to be able to add additional channels for an additional price if you wish to do so though. Review collected by and hosted on G2.com.
- The social media posting and management
- Being able to embed the service booking feature on your site
- Texting and emailing from one space
- RingCentral integration
- Listings management Review collected by and hosted on G2.com.
- The Facebook messenger integration is not useful, we ended up disabling the feature after it chased off more leads than it nurtured.
- Support is not as responsive or helpful as they claim. Regularly am told they will email me back with a solution only to hear nothing from them.
- Leads management is not intuitive and have had trouble training people how to use it properly unless they are younger and tech friendly.
- Zapier integration is lacking when it comes to talking to other systems and what triggers you can use. Review collected by and hosted on G2.com.
