Tebra (previously Kareo + PatientPop) Features

Information Flow (3)

Patient Case Management: Synchronizes patient information throughout the entire org for up-to-date and consistent patient data/knowledge share.
Referrals Management: Tracks patient referrals, from before and during delivery of care, to coordinate care across specialties, departments, and facilities.
Records Management: Mines and collects patient data from EHRs and other patient databases (e.g. provider credentialing) to generate and maintain detailed, centralized patient profiles.

Patient Experience (4)

Dashboards & Reporting: Produces reports and tracks patients based on identifiable segments including demographics, psychographics, high-risk health issues, etc.
Team Management: Automates administrative operations and facility and staff performance; can provide insights into patient satisfaction.
Secure Communications: Ensures health care systems are in compliance with industry regulations when communicating with patients no matter what the communication channel.
Patient Experience Management: Provides organizations with the tools to optimize patient experience efforts

Clinical (3)

Compliance - Revenue Cycle Management (RCM): Ensures or facilitates the compliance of an overall health care organization to current regulation and standards
Software Integrations - Revenue Cycle Management (RCM): Easily integrates with health care IT solutions like EHRs, medical scheduling, and medical billing softwares
Task Automation - Revenue Cycle Management (RCM): Automates manual administrative tasks to reduce error

Financial (3)

Platform (8)

User Authorization - HIPAA Compliant Messaging: Allows administrators to set up and implement any levels of authorization required to send and receive secure messages
Compliant Texting - HIPAA Compliant Messaging: Facilitates the receiving and sending of secure and encrypted text messages
Compliant Emailing - HIPAA Compliant Messaging: Facilitates the receiving and sending of secure and encrypted emails
Clinical Communication - HIPAA Compliance: Facilitates communication between health care professionals
HIPAA Compliance - HIPAA Compliant Messaging: Aligns and complies with HIPAA regulation and standards
Operating Systems - HIPAA Compliant Messaging: Supports desktop, iOS, and Android operating systems
Message Lifespan - HIPAA Compliant Messaging: Allows the determination and assignment of the lifespan of a delivered message
Workflow Enhancement - HIPAA Compliant Messaging: Enhances clinical workflows

Efficiency (4)

Claims Data Automation - Healthcare Claims Management: Automatically populates data in claim submission fields
Electronic Submissions - Healthcare Claims Management: Supports electronically uploading and sending of healthcare insurance claims
Clearinghouse Integration - Healthcare Claims Management: Provides integration or facilitates relationships with clearinghouse(s)
Claims Process Workflow - Healthcare Claims Management: Provides or facilitates a structured process to support the entire claims lifecycle

Accuracy (3)

Claims Resubmission - Healthcare Claims Management: Promptly re-submits denied claims once providers update missing or lacking information
Patient Data Security - Healthcare Claims Management: Ensures that patient data remains secure and confidential and that only pertinent information is shared
Claims Scrubbing - Healthcare Claims Management: Digitizes, tracks, and vets submitted health insurance claims to check for errors

Operations (15)

Workflow Optimization - Clinical Documentation: Optimize and make efficient clinical workflows
EHR Integration - Clinical Documentation: Integrate with existing EHRs
Clinical Communication - Clinical Documentation: Synchronize patient data across the org
Transcription Automation - Clinical Documentation: Leverage NLP and ML technologies to automate and optimize clinical transcription or translation needs
CDI Training - Clinical Documentation: Provides training and education regarding clinical documentation improvement (CDI) tactics
Clinical Data Exchange - Clinical Documentation: Supports and streamlines the viewing and utilizing of patient data and assessments across the org
Document Access - Clinical Documentation: Provides access to collected patient data
Digitization - Clinical Documentation: Digitizes paper records
Workflow Management: Enhances clinical workflows
Interoperability: Integrates with existing medical practice solutions
Digital Intake Forms: Provides digitized intake forms both for patient and physician use
Engagement Measuring: Tracks and measures current and improved levels of patient engagement
Patient Satisfaction Management: Equips and empowers health systems with touchpoints and strategies to improve overall patient experience and patient satisfaction scores.
EHR Integration: Integrates with electronic health records/electronic medical records to improve patient record management and enable care coordination.
IPC Systems Integration: Integrates with interactive patient care (IPC) systems to deliver patient education and key hospital information.

Clinical Workflow Management (4)

Multiple Medical Provider Access: Allows medical professionals from any department to access and update patient health information
Ancillary Care Provider Access: Allows medical professionals from other health systems access patient health information
Meaningful Use Reporting: Generates reports that provides insight into the clinical and financial health of a practice, as well as ensures that a practice adheres to Meaningful Use initiatives
Clinical Documentation: Simplifies charting and patient documentation tasks

Patient Health Information Management (3)

Patient Convenience (5)

Tablets and Kiosks: Provides integration with a hardware offering to facilitate patient intake process
Payment Collection: Facilitates the collection of copays and direct payments
Form Workflow: Guides patients with certain diagnoses through other relevant forms upon completion of initial intake form
Patient Check-in: Streamlines the check-in workflow and experience
Mobile Patient Intake: Enables patients to complete intake forms on their personal mobile devices

Administration (6)

Patient Data Transfer: Streamlines the secure transfer of patient data information from the electronic patient intake form to an existing EHR or other form of patient information database
HIPAA Compliance: Ensures compliance with HIPAA security and encryption regulation
Insurance Credentialing: Runs and verifies patients' health care insurance
ID Verification: Runs and verifies patient information cards
Appointment Scheduler Integration: Seamlessly integrates with digitized online appointment booking solution
E-Signature: Captures patients' electronic signatures

Patient-Centered Functions (5)

Online Presence Management: Facilitates and optimizes the management of a medical practice's online presence (e.g. physician websites and online review platforms)
Patient Feedback Management: Equips practices with tools to capture and analyze patient feedback in order to improve patient satisfaction
Patient Portal: Facilitates and enables patient access to their personal health information and data.
Patient Communications: Streamlines the delivery of messaging between health care professional and patient.
Integration with Wearables: Integrates with medical devices and wearables to keep track of patients' health outside of appointments and visits.

Operations Management (4)

Administrative Processes: Simplifies and supports administrative processes like registration, reporting, document management, and inventory.
Back Office Processes: Simplifies and supports back office processes like billing/finances, scheduling, registration, recordkeeping, and integration or alignment with third-party solutions and/or resources.
Workflow Coordination: Enables the optimization of all organizational tasks and process through improved workflows, efficient inter- and intra-departmental communication, and coordination of distinct systems.
Practice Specialty Support: Tailors functionality based on specific nuances of specialty practices.

Added Efficiencies (4)

Integration with EHRs: Enables integration with electronic health records (EHRs) for effective information flow.
Compliance: Maintains practice compliance around health care mandates and regulatory requirements.
Integration with Billing Software: Enables integration with revenue cycle management (RCM), medical billing, and insurance solutions for effective recordkeeping and maintenance.
Patient Information Management: Tracks and monitors patient demographic information.

Technology (3)

Administration (3)

Compliance (2)

Generative AI (2)

Computer-Assisted Coding - Medical Coding (5)

Auto Coding: Helps users by suggesting related codes as they type, improving efficiency and accuracy.
Codebase Updates: Periodically updates the codebase in accordance with updates from health organizations and insurance bodies.
Code Lookup: Allows users to search for specific medical codes using keywords or phrases related to diseases, conditions, treatments, etc.
Error Checking: Provides built-in error checking mechanisms to reduce mistakes, omissions, or duplications.
AI Assistance: Utilizes artifical intelligence to automate coding, flag errors, and eliminate inefficiencies in workflows.