# NextGen Healthcare EHR Reviews **Vendor:** NextGen Healthcare **Category:** [EHR Software](https://www.g2.com/categories/ehr) **Average Rating:** 3.7/5.0 **Total Reviews:** 172 ## About NextGen Healthcare EHR NextGen Healthcare provides ambulatory practices of all sizes award-winning solutions along with dedicated support and professional services. We align with your goals to achieve the success that results in healthier patients and happier providers. NextGen® Enterprise EHR offers your practice configurable clinical content, intuitive workflows, and an integrated patient experience platform that incorporates telehealth. With NextGen® Mobile, your providers’ smartphones become an extension of your EHR, which saves valuable time. NextGen has its own fully integrated solutions that provide dictation, speech-to-text, direct to desktop and Ambient Listening AI technology. NextGen Mobile Pro provides these capabilities to our clients, replacing their need for additional integrated solutions. Managed cloud hosting keeps your practice secure and makes upgrades easy, though on-premise options are also available. NextGen® Enterprise PM supports patient registration and scheduling, eligibility verification, and pre-service financial clearance. It also provides rules-based charge creation, claims scrubbing and processing, and supports A/R management and collections and reporting. Your healthcare organization can benefit from robust technology and professional services that integrate with your EHR and PM system. You can enhance patient engagement, better manage your revenue cycle, optimize the management of your patient population, and expand communication with other healthcare organizations. NextGen® Office is a cloud-based EHR designed to support your practice growth, save staff time, and increase patient volume. This fully integrated clinical and billing platform features specialty-specific EHR content, mobile accessibility, a revenue cycle management system, and a convenient patient portal. Your care team can benefit from easy-to-use, cost-efficient technology that adapts to their workflow and is accessible from anywhere. They can touch, talk, or type encounter notes directly into the clinical documentation. Patients can also be empowered to manage their care as you enable them to go online to schedule appointments, request refills, schedule virtual visits, and connect with their providers. ## NextGen Healthcare EHR Pros & Cons **What users like:** - Users find NextGen Healthcare EHR to be **easy to use and train new staff** , with improved and prompt support. (2 reviews) - Users find the **support from NextGen Healthcare EHR** to be fast, helpful, and effective for training new users. (2 reviews) - Users find the **learning process easy and manageable** , benefiting from improved support and effective training for new users. (2 reviews) - Users commend the **fast and helpful customer support** it provides, enhancing their overall experience with the EHR. (1 reviews) - Users appreciate the **customizability** of NextGen Healthcare EHR, enhancing their workflow through tailored solutions. (1 reviews) - Users appreciate the **customization options** in NextGen Healthcare EHR, enhancing workflow and ease of navigation. (1 reviews) - Users appreciate the **customization options** in NextGen Healthcare EHR, enhancing workflow and making navigation user-friendly. (1 reviews) - Efficiency (1 reviews) - Users appreciate the **robust and customizable features** of NextGen Healthcare EHR, ensuring comprehensive patient care. (1 reviews) - Functionality Features (1 reviews) **What users dislike:** - Users find the **difficult navigation** of NextGen Healthcare EHR frustrating, complicating patient enrollment and access. (2 reviews) - Users find the **navigation difficult** , with excessive clicking required and challenges in patient portal usability. (2 reviews) - Users find the **patient portal access difficult** , making it challenging to enroll patients and reduce phone calls. (1 reviews) - Users are frustrated by the **excessive clicks** needed for navigation and the limitation to one patient chart at a time. (1 reviews) - Users find the **confusing features** of NextGen Healthcare EHR frustrating, especially regarding multiple clicks and patient chart access. (1 reviews) - Inaccuracy (1 reviews) - Inadequate Information (1 reviews) - Inadequate Reporting (1 reviews) - Inefficiency (1 reviews) - Inefficient Reporting (1 reviews) ## NextGen Healthcare EHR Reviews ### 1. Robust Features with Slight Learning Curve **Rating:** 4.0/5.0 stars **Reviewed by:** Chez G. | Account Executive, Ticket Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2026 **What do you like best about NextGen Healthcare EHR?** I like the robust reporting and all the functionality that NextGen Healthcare EHR offers. The reporting functionality is very robust when we go into the report center for all of our practices. Another part I find valuable is the ability to submit claims, track claims, and auto-post payments. We us the patient ledger and payment history a lot to track balances in NextGen. I also appreciate how they did a great job walking us through the steps, making the initial setup pretty easy. **What do you dislike about NextGen Healthcare EHR?** Some of the settings and provider setup/ practice setup are a little bit cumbersome and difficult to understand on the back end. The Admin tab can be a little overwhelming. You need a little more training to know where to start. ERA enrollments have changed over the years, so sometimes those can get a little more confusing. They use Waystar and once you get the training then it goes well. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** We use NextGen Healthcare EHR for billing services. It provides robust reporting and functionality to submit, track claims, and auto post payments, keep patient balances, and more for revenue cycle management It allows our practices to collect balances and track claims that are denied or unpaid to then take the appropriate steps with insurances and patients to get payment. ### 2. NextGen Healthcare EHR: Driving Efficiency and Innovation at MSO Holdings **Rating:** 5.0/5.0 stars **Reviewed by:** Jose D. | System Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2026 **What do you like best about NextGen Healthcare EHR?** One of the most compelling aspects of NextGen is its commitment to innovation, particularly its AI capabilities. The Ambient Assist technology is truly a game changer, significantly enhancing efficiency and user experience. Additionally, the annual User Group Meeting offers valuable insights and meaningful opportunities to learn about upcoming developments and future direction. Another standout benefit is how seamlessly new functionalities can be integrated into our practice, including interface connections and reporting capabilities. **What do you dislike about NextGen Healthcare EHR?** A potential downside is the cost, as it can be quite expensive. Additionally, some providers within our practice have noted that it is less user-friendly compared to other EHR systems they have used in their private practices. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** NextGen helps MMM Multiclínica by centralizing patient data across our 14 locations, improving interoperability through interfaces, and providing strong reporting tools. This allows us to better coordinate care, meet regulatory requirements, and make data-driven decisions, ultimately improving efficiency and patient outcomes. ### 3. A Reliable, Evolving Partner for FQHC Needs **Rating:** 4.5/5.0 stars **Reviewed by:** Chandler B. | Chief Financial Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about NextGen Healthcare EHR?** I really appreciate how NextGen Healthcare EHR has evolved to better support FQHCs like ours, especially in the last few years. The NG8 upgrade was much more seamless and user-friendly, making workflows faster for both providers and front office staff. The integrated system has helped us reduce accounts receivable, streamline payment processing, and improve reporting accuracy, which is critical for our compliance and quality management. The dedicated support team during upgrades and the ability to customize reporting for our risk management and quality programs have been invaluable. **What do you dislike about NextGen Healthcare EHR?** There was a period about five years ago when support and system cohesion were frustrating, and we seriously considered other options. Some past upgrades (like NG6) were difficult and stressful. It’s never totally seamless, and upgrades always come with some stress, but things have improved. There are also ongoing challenges with getting our patient population to adopt digital features beyond paper statements, and sometimes implementing new tools takes longer than hoped. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** NextGen Healthcare EHR helps us solve documentation inefficiencies, workflow fragmentation, and reporting challenges. By streamlining charting, integrating clinical and billing workflows, and improving data accessibility, it allows our team to spend less time on administrative tasks and more time focused on patient care. ### 4. Easy to Use and Integrates Offices Well, but Updates and Crashes Disrupt Workflow **Rating:** 3.0/5.0 stars **Reviewed by:** Nicole B. | Counseling with Care Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2026 **What do you like best about NextGen Healthcare EHR?** It is relatively easy to use. It does a good job at helping both offices operate on the same system, which in turn allows us to be a fully integrated care model. **What do you dislike about NextGen Healthcare EHR?** The updates & system crashes without a timely resolution. For the price point we feel as though it should run a bit more smoothly. Support has been helpful, although when the system goes down no one in support seems to have answers or a fix it solution. We tried the AI features, but my providers decided that it was not for them, and we discontinued those services. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** None really. If we weren't using NextGen Office we would simply be using a different EMR. ### 5. Efficient with Robust Mobile Features, But Setup Needs Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Amanda B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2026 **What do you like best about NextGen Healthcare EHR?** I like using the mobile app for NextGen Healthcare EHR as it allows me to look things up quickly when I'm not at the office or at home by a computer. It really saves a lot of time. I also appreciate their AI program, Ambient, which helps with charting by saving time and producing a detailed SOAP note. **What do you dislike about NextGen Healthcare EHR?** It's a bit of a clunky system. A lot of having to close one document to open another document, it could be more time efficient. Hated the initial setup. It was terrible. Every upgrade has had a host of problems and takes days to weeks before we are running efficiently again. The system goes down on a regular basis causing me to have to log in all over again which takes up to 5 minutes every time. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** NextGen Healthcare EHR organizes our patient-centered medical records and, with the Ambient AI program, saves time in charting. ### 6. Seamless EMR–Practice Management Integration That’s Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2026 **What do you like best about NextGen Healthcare EHR?** The most helpful aspect of NGO is the integration between the EMR and Practice Management systems. It’s also easy to use and doesn’t require a high level of training to get started. **What do you dislike about NextGen Healthcare EHR?** Some things can be confusing because there is more that one way to perform a single task. Would also like more flexibility to customize some forms. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** Reporting aspect in practice management enables me to keep my thumb on the health of the practice, billing and reimbursements without having to implement an outside solution ### 7. Run Statements on the Fly for Quick, Convenient Results **Rating:** 5.0/5.0 stars **Reviewed by:** Terry L. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about NextGen Healthcare EHR?** It lets me run statements on the fly, which is really convenient when I need quick results. **What do you dislike about NextGen Healthcare EHR?** When I am needing support and cannot get hold of anyone and nextgen **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** Not sure ### 8. Medical biller and coder Lead **Rating:** 5.0/5.0 stars **Reviewed by:** ANNALISA A. | MEDICAL BILLER AND CODER LEAD, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2026 **What do you like best about NextGen Healthcare EHR?** Easy and quick access ,especially when i am creating a claim entry charge **What do you dislike about NextGen Healthcare EHR?** Nextgen EHR is very simple ,clear and easy to use and navigate.I have no complaints **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** As a medical biller and coder Nextgen EHR offers easy access and simple understanding which helps create charges quickly as all the information i need are readily available to me ### 9. Reliable Cloud Access, but EHR-PM Workflow and Fax Limits Need Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2026 **What do you like best about NextGen Healthcare EHR?** Cloud based access is helpful. Reliability of system availability. **What do you dislike about NextGen Healthcare EHR?** Task message workflow, charges/limits for electronic faxes, lack of coordination/fluidity between EHR and PM within NextGen **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** some performance or glitches are addressed **Official Response from Kailyn Hoskins:** > Thank you for your feedback! We’d love to learn more about your experience—if you’re open to it, feel free to reach out to your Account Manager so we can dig into this further and potentially help optimize your workflow or provide more specific recommendations to further enhance your experience. ### 10. Cumbersome and inefficient **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** April 25, 2018 **What do you like best about NextGen Healthcare EHR?** Lab studies are available as are vital signs. It is easy to access prior notes and records **What do you dislike about NextGen Healthcare EHR?** Extremely time consuming, cumbersome, and inefficient. The number of radio buttons to be completed for each section is excessive and wastes a lot of time. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** It is relatively cheap so it allows those who have limited funds to have an EMR **Official Response from Janine Beck:** > Thank you for taking the time to review our solution. We appreciate your feedback that our solution offers easy access to notes and records, which is top of mind as our team looks at ways to continuously improve our offering. We would appreciate the opportunity to hear additional details from you about your frustrations so we can provide you with a better user experience. Would you kindly consider having a conversation with one of our solutions specialists? You can reach us at VoC@nextgen.com. Kind regards, The NextGen Healthcare Team ### 11. Easy Setup and User-Friendly, But Lacks API Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Kim T. | Managing Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about NextGen Healthcare EHR?** This software is cloud-based, simple to set up, and user-friendly. **What do you dislike about NextGen Healthcare EHR?** They lack an API, which makes it difficult to achieve more advanced integrations. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** This product is straightforward to use and also simple to sell. ### 12. Positive & negative about NextGen Healthcare EHR.. **Rating:** 4.5/5.0 stars **Reviewed by:** Abhi P. | Business Development Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about NextGen Healthcare EHR?** NextGen provides a user-friendly patient portal, allowing patients to view records, request refills, and message providers. Offers reminders, drug interaction alerts, and care gap notifications, which help improve care and reduce risk. **What do you dislike about NextGen Healthcare EHR?** slow response times, limited support availability, and issues going unresolved. I feel like I need to click 8 times to do something that should take 2 Updates may sometimes introduce bugs or disrupt previously working modules. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** General EHRs often don’t meet the documentation or workflow needs of specialties. **Official Response from Kailyn Hoskins:** > We're glad to hear that you find our patient portal user-friendly and beneficial for improving care. We appreciate your feedback and will share your concerns about slow response times and limited support availability with our team for further improvement. ### 13. MSA Primary Care **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2025 **What do you like best about NextGen Healthcare EHR?** NexGen support has improved, and you receive fast and helpful support. EHR is easy to train new users. We currently do not use the PM side but are in the testing stage to starting using at MSA **What do you dislike about NextGen Healthcare EHR?** The patient portal is hard for the patients to use, hard to get all our patients enrolled to cut down on the phone usage **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** UNSURE **Official Response from Kailyn Hoskins:** > Thank you for sharing your positive experience with our support and the ease of training new users on our EHR. We understand the challenges with the patient portal and are actively working on improvements to enhance the user experience. Your feedback is valuable to us, and we appreciate your patience as we work on addressing these issues. ### 14. Great Revenue Insights, But Reports Need More Detail **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin M. | Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2025 **What do you like best about NextGen Healthcare EHR?** Revenue related reports helps me guide the practice **What do you dislike about NextGen Healthcare EHR?** Some reports could be more detailed and exact. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** Everything from clinical care to revenue **Official Response from Kailyn Hoskins:** > Thank you for sharing your positive experience with our clinical care and revenue solutions. We appreciate your comments about our reporting options for NGO. We'll make sure to pass your feedback along to our team for further review. If you have any additional suggestions or need assistance, please feel free to reach out. Thank you for choosing to partner with NextGen Healthcare. ### 15. Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Courtney W. | Medical Laboratory Scientist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about NextGen Healthcare EHR?** Very manageable and easy to train with and effective **What do you dislike about NextGen Healthcare EHR?** It can take a while to login at times. And lags **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** Maneuvering through patient into quickly **Official Response from Kailyn Hoskins:** > We're glad to hear that you find NextGen Healthcare EHR manageable and easy to train with. We apologize for any inconvenience caused by login times and lagging. We are continuously working to improve system performance for a better user experience. ### 16. Good software but lots of clicking in submenus **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2025 **What do you like best about NextGen Healthcare EHR?** The software covers a nice procedure process and its customizable. **What do you dislike about NextGen Healthcare EHR?** There is lots of clicking to get where you want to go. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** There is a few template issues but the upgrade is suppose to fix it. **Official Response from Kailyn Hoskins:** > We're glad to hear that you find our software customizable and effective for procedure processes. We acknowledge the issue with excessive clicking in submenus and are committed to improving the user interface for a more seamless experience. ### 17. NextGen is a user friendly EHR solution and very customizable. **Rating:** 3.0/5.0 stars **Reviewed by:** Carol G. | IT/Implementation Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about NextGen Healthcare EHR?** NextGen allows for multiple customizations. We have customized templates which help our providers streamline their workflow. Our users state it is very simple to navigate. Definitely user friendly. **What do you dislike about NextGen Healthcare EHR?** We don't like the number of clicks it takes on various screens (i.e. medications). The nurses don't like that you can only be in one patient chart at a time. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** We are able to document in one place. Sending electronic prescriptions is easy. **Official Response from Kailyn Hoskins:** > Thank you for sharing your feedback on NextGen Healthcare EHR. We're thrilled to hear that you find our solution user-friendly and customizable. We appreciate your comments about the number of clicks and the limitation of being in one patient chart at a time. Your input is valuable as we continuously strive to enhance our platform. We're glad to hear that NextGen Healthcare EHR is helping you streamline workflows and simplify tasks like electronic prescribing. We'll make sure to pass your feedback along to our team for further review. If you have any additional suggestions or need assistance, please feel free to reach out. Thank you for choosing NextGen Healthcare EHR! ### 18. There are a lot of good things about NG but we've been having some issues lately **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** September 15, 2024 **What do you like best about NextGen Healthcare EHR?** It's a robust and complete EHR, and includes everything a provider would need to care for their patients **What do you dislike about NextGen Healthcare EHR?** Hosting support isn't always dependable but for the most part it works great. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** We're able to bill quickly and efficiently. **Official Response from Kailyn Hoskins:** > Thank you for sharing your feedback! We're glad to hear that you find NextGen Healthcare EHR robust and complete for patient care. We understand the importance of reliable hosting support and apologize for any inconvenience you've experienced. We're constantly working to improve our services to ensure a seamless experience for our users. If you have any specific issues you'd like us to address or if you need further assistance, please don't hesitate to reach out. Your efficiency in billing is important to us, and we're here to support you every step of the way. Thank you for choosing NextGen Healthcare EHR! ### 19. A solid EHR system that delivers on its core promises **Rating:** 4.5/5.0 stars **Reviewed by:** Shameem M. | Mobile Application Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2024 **What do you like best about NextGen Healthcare EHR?** NextGen's templates and macros make charting a breeze, saving me tons of time and frustration. **What do you dislike about NextGen Healthcare EHR?** I would appreciate more flexibility to tailor the interface and workflows to my specific needs. The current setup feels somewhat generic at times. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** NextGen tackles the messy world of healthcare paperwork, fragmented data, and frustrating communication. Also, it helps for faster appointments, clearer communication, and ultimately, better care for patients like me. Plus, the system helps analyze vast amounts of data, leading to smarter decisions and improved healthcare overall. **Official Response from Kailyn Hoskins:** > We're thrilled to hear that our templates and macros have made charting easier for you. We're constantly working to improve our system's flexibility to better meet individual needs. ### 20. For the smaller of clinics... **Rating:** 2.5/5.0 stars **Reviewed by:** Justin A. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2024 **What do you like best about NextGen Healthcare EHR?** Faxing directly from the EMR, inbox is great **What do you dislike about NextGen Healthcare EHR?** The complex user interface, lots of technical issues such a global memory issues, when trying to fax. issues with templates . **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** Helps with charting, document scanning, allows us to run two clinics from one platform. **Official Response from Kailyn Hoskins:** > We apologize for the complex user interface and technical issues you've experienced. We're continuously working to improve our platform and appreciate your feedback. ### 21. Its UI is the only thing which needs an update **Rating:** 2.5/5.0 stars **Reviewed by:** Asher Royed A. | Assistant Manager Client Services, Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2024 **What do you like best about NextGen Healthcare EHR?** It has tons of features to use jn billing but only UI needs to be improved as there are other competators like ECW Kareo **What do you dislike about NextGen Healthcare EHR?** Its UI should be more easy to understand all the options and its speed is little laggy **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** We are runing multiple providers medical billing **Official Response from Kailyn Hoskins:** > We appreciate your feedback on the user interface and understand the importance of a seamless experience. We are constantly working on improving our UI to make it more user-friendly and efficient. ### 22. Well it's ok but make it more user friendly like Athena **Rating:** 4.5/5.0 stars **Reviewed by:** Jahangir Q. | Senior RCM Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2024 **What do you like best about NextGen Healthcare EHR?** Ita easy and quick and talking about the workflow it's also easy but need some pictorial representation as well. **What do you dislike about NextGen Healthcare EHR?** Loading time is slow sometimes. This is the main thing which i have noticed **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** Providing us a platform for EHR which is helpful in storing patient info. **Official Response from Kailyn Hoskins:** > Thank you for your feedback! We appreciate your suggestion to make the interface more user-friendly and provide pictorial representations for the workflow. We will definitely take this into consideration for future improvements. ### 23. Overall NextGen Discussion **Rating:** 5.0/5.0 stars **Reviewed by:** Kanci H. | Chief Executive Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2023 **What do you like best about NextGen Healthcare EHR?** I love the ability to effectively manage the care of my patients while also improving overall care that our patients receive, **What do you dislike about NextGen Healthcare EHR?** The crystal reports could be better. Sometimes they are slow to pull information. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** I love ambient health **Official Response from Stacy State:** > We're glad to hear that you are able to effectively manage the care of your patients with NextGen Healthcare EHR and that it has improved overall patient care. We appreciate your feedback about the crystal reports, and we will work to improve their speed and efficiency. ### 24. It is very friendly and all features are easy to use **Rating:** 3.0/5.0 stars **Reviewed by:** Aman G. | Billing Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2024 **What do you like best about NextGen Healthcare EHR?** Payment posting feature is really impressive to keep your invoice records **What do you dislike about NextGen Healthcare EHR?** All over it is good but sometimes its takes time to open new windoww **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** Its help me to track my all patients bills and payment **Official Response from Kailyn Hoskins:** > We appreciate your feedback and are happy to hear that our EHR system is helping you track your patients' bills and payments. We understand the importance of system speed and are working to address any delays in opening new windows. ### 25. Very good in data entry **Rating:** 3.5/5.0 stars **Reviewed by:** Ace L. | Medical Coder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2024 **What do you like best about NextGen Healthcare EHR?** Very helpful especially with payment posting and data entry and billing details **What do you dislike about NextGen Healthcare EHR?** None so far. Everything seems flawless and operationaland helpful **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** It benefits us especially with payment posting, billing inquiries and details **Official Response from Kailyn Hoskins:** > Thank you for your feedback! We're pleased to hear that NextGen Healthcare EHR has been flawless and operational for you, especially with payment posting and billing inquiries. ### 26. EHR is so easy to use, the system is lovely. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2023 **What do you like best about NextGen Healthcare EHR?** Charting and being able to manage the care of our patients **What do you dislike about NextGen Healthcare EHR?** The reports of it. Confusing is the best way to describe it. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** The ease and layout of EHR benefit me by making my job easier. **Official Response from Stacy State:** > Thank you for sharing your positive experience with NextGen Healthcare EHR. We understand your concerns about the reports and will take your feedback into consideration as we continue to enhance our system. ### 27. NextGen EHR's has some intuitive features **Rating:** 3.5/5.0 stars **Reviewed by:** Brant S. | Informatics Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2023 **What do you like best about NextGen Healthcare EHR?** The user inbox is one of the best assets for the end-user. Combining tasks, appointments, PAQ, and the portal all in one. In comparison to the other EMR that I have experience with (Avatar) NextGen is much more user friendly. **What do you dislike about NextGen Healthcare EHR?** The EHR chart can be somewhat overwhelming for the end user. My organization has a high volume of providers and daily encounters. Therefore the charts can have a significant amount of data. Additionally, slowness is an issue in our high-volume charts. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** The EHR has helped our organization integrate various service types in a single EHR. Including Behavioral Health, Physical Health, Inpatient Hospital, and medication-assisted treatment. **Official Response from Stacy State:** > We're glad to hear that you find our user inbox intuitive and user-friendly. We understand that high-volume charts can be overwhelming, and we are continuously working to improve speed and performance for our users. Thank you for sharing your experience with us. ### 28. Nextgen is a comprehensive but easy system to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Maria Z. | Billing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2023 **What do you like best about NextGen Healthcare EHR?** Most things are tied in together, and just a click away. I appreciate how the system flows from one template to another with ease. **What do you dislike about NextGen Healthcare EHR?** Sometimes the speed can be an issue, and when there are upgrades, we can definitely see that impact. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** I think nextgen is helping with staying current with quality and productivity measures. **Official Response from Stacy State:** > We appreciate your feedback on NextGen Healthcare EHR. It's great to hear that the system's seamless flow and integration are beneficial to your workflow. We understand the importance of system speed and are actively working to enhance performance with each upgrade. ### 29. Very easy to navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Maricka U. | Front desk, Mid-Market (51-1000 emp.) **Reviewed Date:** December 23, 2022 **What do you like best about NextGen Healthcare EHR?** Everything about it it's easy to navigate **What do you dislike about NextGen Healthcare EHR?** Goes down sometimes but overall it works properly **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** Helps us track everything we do for our patients securely **Official Response from Kailyn Hoskins:** > We're thrilled to hear that you find NextGen Healthcare EHR easy to navigate. We apologize for any inconvenience caused by occasional downtime and appreciate your understanding. It's great to hear that the EHR is effectively helping you track patient information securely. ### 30. Patient care coordinator **Rating:** 5.0/5.0 stars **Reviewed by:** FAITH F. | Patient care coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2022 **What do you like best about NextGen Healthcare EHR?** It is easy and convenient. Not as complicated as other EHR **What do you dislike about NextGen Healthcare EHR?** The fact that the software cannot calculate chronic care management **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** It helps with correct documentation ### 31. The easiest and quickest software to understand EHR/EMRs. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2022 **What do you like best about NextGen Healthcare EHR?** Very straightforward. NextGen has been the most accessible tool to use as an EHR. From upload to filing and editing patient information, it's very quick and concise. **What do you dislike about NextGen Healthcare EHR?** It catches bugs from time to time, especially when faxes/scans are too big in size. I feel that a more adept system that'll cater to this will definitely improve it miles. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** It helps in filing and collecting Patient Health Information easier through upload. It's one of the applications that I find the most production yield out of all the EHR. ### 32. The telehealth solution **Rating:** 3.5/5.0 stars **Reviewed by:** Edwind W. | Physical Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2022 **What do you like best about NextGen Healthcare EHR?** the customer service is available 24 hours a day to provide effective and quick solutions to problems, videos and other information on the Internet on how to use, excellent value for money. **What do you dislike about NextGen Healthcare EHR?** Having to click too many times to get to a specific function which slows down the work time, it requires a good speed to work properly, improve the interface to make it simpler to select specific functions. **Recommendations to others considering NextGen Healthcare EHR:** NextGen Healthcare is the best option among EMR providers, it facilitates workflow, allows to have structured patient information, allowing to have more patients and keep in touch with them. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** With NextGen virtual visits, it improves the process of virtual consultations, allowing the patient to schedule appointments, activate notifications, clarify any doubts through messaging, strengthening trust with the patient, complying with all security measures, thus obtaining greater satisfaction with the patient and optimizing costs. ### 33. It's best option for health related issues **Rating:** 4.5/5.0 stars **Reviewed by:** Salman Ashraf H. | Senior Microwave Expert Engineer , Enterprise (> 1000 emp.) **Reviewed Date:** December 17, 2022 **What do you like best about NextGen Healthcare EHR?** Billing payment health related issue booking **What do you dislike about NextGen Healthcare EHR?** Use in different functions at the sametime **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** It handles software related issue, there should be hardware issue resolution also ### 34. Next Gen Emr Review **Rating:** 4.0/5.0 stars **Reviewed by:** Chris S. | Director Of Sales, Marketing, And Business Development, Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2022 **What do you like best about NextGen Healthcare EHR?** It is a good platform for billing scheduling and keeping tabs of patients information. I like the fact everything is under one umbrella. It is satisfactory to other emr softwares I have used in the past. **What do you dislike about NextGen Healthcare EHR?** I dislike the fact that it's not as automated as some other softwares I have used in the past. They could improve user interface and allow for more patient management options. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** It solves the need to have paper charts. ### 35. Great support. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2022 **What do you like best about NextGen Healthcare EHR?** NextGen is easy to use and doesn't require much training. It's simply one of the best HealthCare management systems out there. With a very basic UI and easy configurations. It's the best for startup clinics. **What do you dislike about NextGen Healthcare EHR?** NextGen is very beginner friendly but doesn't have a lot of configurability for large scale systems. They are also a bit more on the expensive side. **Recommendations to others considering NextGen Healthcare EHR:** If you want an EHR management system that is easy to configure for beginning organizations it's for you. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** NextGen provides cloud support. NextGen's software is easy to use and staff new to computers don't need a lot of time to learn it. ### 36. G2 Review of NG **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin F. | Application Development Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 03, 2021 **What do you like best about NextGen Healthcare EHR?** As a developer, the flexibility and on-premise installation affords us the ability to customize the software to our exact specifications. This is one of the few EMR systems that do allow this **What do you dislike about NextGen Healthcare EHR?** One of the downsides to the product is the step learning curve. Over the years there have been many different versions, and the changes are significant between them. Finding the correct documentation for the exact version can be tedious and time consuming. **Recommendations to others considering NextGen Healthcare EHR:** One of hte keys to success is to ensure you maintain a positive relationship with an account manager. Trying to funnel all general requests for sales and training through the customer support channel was a nightmare. Once account managers became an option, we landed an absolute gem, and our relationship with NextGen blossomed, and we advanced to being highly vocal supporters of the software. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** There are very few EMRs that offer a suite customzied to the urgent care specialty. NextGen's platform offered us the ability to take our industry knowledge and leverage the software's customizability to fit the urgent care patient flow. ### 37. NextGen offers a robust electronic health record solution for any medical specialty **Rating:** 4.0/5.0 stars **Reviewed by:** Clark G. | R, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2021 **What do you like best about NextGen Healthcare EHR?** NextGen EHR provides a robust solution for about any healthcare specialty. The ability to customize the templates, as well as the documents to suit individual needs, is a true win-win! The NextGen user community helps when you need extra real-world support. **What do you dislike about NextGen Healthcare EHR?** Like most EMR/Practice Management solutions, NextGen is always searching for ways to make money. One of the ways they do this is through charging for interfaces with other solutions. **Recommendations to others considering NextGen Healthcare EHR:** Anyone looking or shopping for an EMR solution must look at the ability to customize the product to fit their needs. The ability to customize the content provides an essential edge to their practice. Customizing the product to suit their workflow and nuances can save them time. This time saved will eventually equate to improved patient flow and ultimately satisfaction. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** We have almost eliminated paper charting in our office by implementing NextGen EHR. We are slowly gaining office space back by having fewer paper charts in the office. Our providers have gained efficiencies in areas that allow them to spend a little extra time with their patients. ### 38. Poorly designed, inefficient EHR that wasted thousands of hours of my life **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2022 **What do you like best about NextGen Healthcare EHR?** I'll be honest; I left the practice in large part because of how horrible NextGen is. So the only pro I can say about NextGen was that I was overjoyed to not have to use it anymore. All of the clinicians at my clinic hated NextGen. The only people who seemed to think it was a good program were those in the billing department. So that gives you a good idea of what it was designed for. **What do you dislike about NextGen Healthcare EHR?** Too many clicks. Organized in nested, size-locked windows and you can't toggle back and forth between, e.g. ordering window, ICD-10 window, and note (let alone prior notes). Every time you switch tabs, NextGen asks if you want to save changes even if none were made! Bloated notes (5 pages for a UTI/URI!) Encounters lock at 7 days, so if you're working on older charts or messages/labs, you have to close everything you're working on, re-enter your login/password, and then unlock the Encounter. No intuitive way to do the most basic messages about your patient. No message center. Instead, you create an Encounter and enter a "Telephone Message". Responding to a Telephone Message is nothing like e-mail. Messages are not organized in threads, but rather, in Encounters that remember, lock after 7 days. Trying to find an old message is impossible- you literally open up a page that lists every single Telephone Message ever generated on your patient! Anticoagulation flowsheet. You end up with pages and pages of INRs and doses that are not even in chronological order! NextGen routinely froze and/or crashed multiple times per week without any warning or explanation. This was obviously detrimental to the clinical workflow in our practice. Customer support was non-existent. As an FQHC, NextGen would not even help us directly. Instead, they made us go through a third-party organization called OSIS, which had no power to change anything about the software. The response I got to all of my requests for customization/improvement was "working as designed". Since NextGen was completely unable to accommodate things like keeping track of basic health maintenance for primary doctors, our clinic had to add on plug-ins that further slowed down the program and led to further crashes. So inefficient that our workplace hired scribes for every clinician. Everyone still took home 1-2 hours of work at night even after we had scribes. **Recommendations to others considering NextGen Healthcare EHR:** If you are considering using this EHR, I would STRONGLY urge you to talk to actual clinicians that use it. NextGen was universally loathed at our workplace and I am happy to hear that the administration is planning to switch to another EHR. In addition, if you are clinician looking for a job, I would recommend that you NOT work at any institution that uses NextGen as their EHR if you care about patient care and your own well-being. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** I suppose the problem is the government mandate to use an EHR. As a physician, I saw no benefits to using this EHR. I would have been far more efficient using another EHR, or even pen and paper. When it takes 20+ clicks to order an in-house test like a fingerstick glucose, you get an idea of how poorly designed this EHR was. ### 39. Healthcare with industry 4.0 **Rating:** 4.5/5.0 stars **Reviewed by:** Rakhi G. | Software Engineer Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 18, 2022 **What do you like best about NextGen Healthcare EHR?** The digitalization. The prospects and growth using technologies. **What do you dislike about NextGen Healthcare EHR?** Privacy and security areas need lot more care **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** It has a great impact on population health. With use of technology and data analytics this area creates a vast optimization on personalized packages and care. ### 40. So many clicks, lots of functionality **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2022 **What do you like best about NextGen Healthcare EHR?** I like the practice management/EHR sides to this program. They are noticeably different and can function together easily. As a front desk office worker in a clinic it is essential for me to make notes in patient charts while also checking new patients in and ensuring the workflow stays steady. **What do you dislike about NextGen Healthcare EHR?** Some of the most important functions feel like they are several clicks away vs one button for fast access. When time is of the essence at every moment, hiding things behind clicks can waste extra time. The interface has not changed in years and could be improved. Functionality on mobile is not optimal. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** NextGen allowed us to pivot to the EMR system quickly and efficiently and avoid loss in patient volume. It helps us to work together within all parts of the clinic to quickly and effectively see and treat patients. ### 41. Seasond NextGen Administrator **Rating:** 4.0/5.0 stars **Reviewed by:** Hossaena W. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2021 **What do you like best about NextGen Healthcare EHR?** It gives the user the ability to move from one program to another, making it easier for the providers to edit their work. I like that NextGen has invested in Televideo and Telehealth way before COVID and OTTO was great application. The new patient portal is also great. **What do you dislike about NextGen Healthcare EHR?** Instead of moving to a better GUI NextGen is not revamping its interface. It has been the same for a long time. It should move like a web-based interface with tabs and make it easy to manage. Improved cross-functionality with other modules will be great. **Recommendations to others considering NextGen Healthcare EHR:** Great product with an amazing opportunity to be a leader of the pack, however, the organization needs to follow trend and adopt ease of use to customers. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** Improve quality of healthcare and provide seamless integration between providers. ### 42. Has everything I need **Rating:** 4.0/5.0 stars **Reviewed by:** Tek F. | Surgeon, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2021 **What do you like best about NextGen Healthcare EHR?** It has both the EHR and all the billing in one system. This is helpful not having to have 2 separate systems. The onboarding process was also very smooth. My teachers were great **What do you dislike about NextGen Healthcare EHR?** The reports are not very helpful. The reports are difficult to use. It's not very user friendly and the pre populated reports are not always helpful. Setting up a custom report is also difficult. The reports section stinks **Recommendations to others considering NextGen Healthcare EHR:** Has everything you need all in one place **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** Nextgen is compatible with lots of the insurance companies. A lot of the time I can have the EON or ERAs sent right into nextgen for my biller to access and not have to look for info in several different portals ### 43. Good EHR System **Rating:** 5.0/5.0 stars **Reviewed by:** Alyssa G. | Release of Information Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** May 16, 2022 **What do you like best about NextGen Healthcare EHR?** Very user-friendly and simple to learn compared to others. **What do you dislike about NextGen Healthcare EHR?** Although simple the software is a bit outdated and lacks features like care everywhere. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** It's a good beginner's EMR system for my work that helps us with our paper charts. ### 44. Efficient, thorough EMR **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel P. | Board Qualified, Fellowship-Trained Foot & Ankle Surgeon, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2021 **What do you like best about NextGen Healthcare EHR?** Easy to update and transfer information from previous visit. Compatible with dictation software. Incorporated billing system with ability to review submitted claims. Ability to check revenue collected quickly and easily. **What do you dislike about NextGen Healthcare EHR?** I do not use the clicking of each organ system as this takes much longer than just having a premade template. So I have created premade templates for each section of the SOAP note, which works just fine in the "type free hand" section. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** The incorporation of submitting prescription narcotics through the EHR is terrific. I was doing this freehand before, and it was taxing and often required correction. ### 45. Excellent customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2021 **What do you like best about NextGen Healthcare EHR?** When I call support, I am speaking with someone in the US who has a good knowledge of how the system works and can answer my question and/or solve my problem quickly. **What do you dislike about NextGen Healthcare EHR?** The payment posting system needs some help, there are very little work arounds. I have 20 years experience in billing with various systems and this one took me well over a year to master. The integration between the PM and EHR side needs to be cleaner. Tasking needs to be added to the claims page. The scheduler should show when someone is checked in on the PM side without having to click on the name, quick glance and should be easier to print. **Recommendations to others considering NextGen Healthcare EHR:** Review and demo at least 4 EHRs before making a switch. Factor in options, improvements that have been made and are planned. Ask questions, and a lot of them. If the sales/support team does not patiently answer these questions, move on. I found NextGen to be low pressure and quite patient in the numerous questions I asked while considering the product. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** Our accounts receivables and claim denials have greatly reduced. This has increased revenue and productivity. The outstanding claims were our primary issue with the previous EHR. ### 46. Excellent ease of use **Rating:** 5.0/5.0 stars **Reviewed by:** Elizabeth W. | MD, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2021 **What do you like best about NextGen Healthcare EHR?** Training was easy - videos and handouts. Did not need to travel anywhere and excellent customer support. Very intuitive and MAC friendly. Telemedicine was so easy to initiate. **What do you dislike about NextGen Healthcare EHR?** Would like to be able to integrate data with our state registry for health data more easily **Recommendations to others considering NextGen Healthcare EHR:** For small offices, who need complete integration of billing, e-prescribing, scheduling and EHR - this is a very easy and affordable EHR to use. It also gets direct messaging and patient portal that is easy to use. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** Reminders being sent by email or text to patients is great. Creating templates is easy. When staff change, it is very easy to train someone else on the system ### 47. Always improving for the s betterment of the end user **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2021 **What do you like best about NextGen Healthcare EHR?** Overall functionality and the ability to customize to fit the needs of pretty much any organization and their many unique workflows. They continue to listen to their clients and add in default functionality to continue to improve their base platform. **What do you dislike about NextGen Healthcare EHR?** Customization is and always be a double edged sword. At much as it can improve it can also make it that more complicated to maintain and upgrade. But as they continue to take into account the ideas and feedback of their clients their base and functionality will continue to expand. Hopefully they can make more system practice settings that can fit custom workflows without having to create custome templates. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** Documentation and overall patient pop health continue to improve with utilization. Data is/has been a key factor to help track coordinate overall payieny health. ACE Templates continue to improve. ### 48. Loving my NextGen EHR! **Rating:** 5.0/5.0 stars **Reviewed by:** Glenn O. | Medical Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2021 **What do you like best about NextGen Healthcare EHR?** Ease of use, entirely paperless office, fax server integration, direct messaging integration, cloud-based EHR, and reasonable pricing. **What do you dislike about NextGen Healthcare EHR?** Portal could use some tweaking for improved patient experience. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** I finally achieved the paperless office dream. After using this EHR for the past three years, one of the Medicare Advantage plans awarded me a 5 star rating for the quality of care I was providing my patients. ### 49. Dermatology Office Software **Rating:** 3.5/5.0 stars **Reviewed by:** Whitney F. | Surgery/Certified Dermatology Technician, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2018 **What do you like best about NextGen Healthcare EHR?** Ability to see at short glance the previous visit date and type of visit **What do you dislike about NextGen Healthcare EHR?** Ease of use. It is not very user friendly. It requires a patients chief complaint to equal the diagnosis determined at the end of the visit by the physician. As a user we have to return to the behinning of patients visit & create a chief complaint per each diagnosis. **Recommendations to others considering NextGen Healthcare EHR:** Ability to create a patients reason for visit without having to equal the number of diagnosis the doctor treats. **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** Its appears to be quicker and easier for the billing and payment side, that part of the system appears user friendly and efficient ### 50. Cloud healthcare Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2022 **What do you like best about NextGen Healthcare EHR?** cloud-based with enhanced security and reliability 24 hours support **What do you dislike about NextGen Healthcare EHR?** some slows to respond and load high pricing **What problems is NextGen Healthcare EHR solving and how is that benefiting you?** helps book patients appointments patients files are accessible anywhere anytime ## NextGen Healthcare EHR Discussions - [What is NextGen software?](https://www.g2.com/discussions/what-is-nextgen-software) - 1 comment - [View NextGen Healthcare EHR pricing details and edition comparison](https://www.g2.com/products/nextgen-healthcare-ehr/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-08+16%3A11%3A57+-0500&secure%5Bsession_id%5D=fd39c248-ab81-491e-a021-73a27ba03e29&secure%5Btoken%5D=cfb6e34eca33b7a8dfb882e6b5aca499293cd95eca39cb85a1c3dce8811f053c&format=llm_user) ## NextGen Healthcare EHR Integrations - [CGM LABDAQ](https://www.g2.com/products/cgm-labdaq/reviews) - [ChartLogic Practice Management](https://www.g2.com/products/chartlogic-practice-management/reviews) - [Doctible](https://www.g2.com/products/doctible/reviews) - [Sectra PACS](https://www.g2.com/products/sectra-pacs/reviews) - [Vital Interaction](https://www.g2.com/products/vital-interaction/reviews) ## NextGen Healthcare EHR Features **Clinical** - Compliance - Revenue Cycle Management (RCM) - Software Integrations - Revenue Cycle Management (RCM) - Task Automation - Revenue Cycle Management (RCM) **Operations** - Workflow Optimization - Clinical Documentation - EHR Integration - Clinical Documentation - Clinical Communication - Clinical Documentation - Transcription Automation - Clinical Documentation - CDI Training - Clinical Documentation - Clinical Data Exchange - Clinical Documentation - Document Access - Clinical Documentation - Digitization - Clinical Documentation **Voice** - Dictation - Voice Files - Language and Learning Technology **Clinical Workflow Management** - Multiple Medical Provider Access - Ancillary Care Provider Access - Meaningful Use Reporting - Clinical Documentation **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Portal - Patient Communications - Integration with Wearables **Technology** - Telecommunications - Low Bandwidth Support - EHR Integration **Financial** - Billing Automation - Revenue Cycle Management (RCM) - Clearinghouse Integration - Revenue Cycle Management (RCM) - Claims Management - Revenue Cycle Management (RCM) **Transcript** - Synchronous Text Editing - Transcription Review - EHR Import - Interactive Editing - Medical Terminology Database **Patient Health Information Management** - ePHI Storage - Interoperability - Patient Workflow Management **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration - IPC Systems Integration **Administration** - Practice Branding - Practice Specific - Charting And Documentation **Generative AI** - AI Text Summarization **Compliance** - HIPAA Compliance - State Regulation Compliance **Generative AI** - AI Text Summarization **Agentic AI - EHR** - Autonomous Task Execution ## Top NextGen Healthcare EHR Alternatives - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) - 4.1/5.0 (253 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) - 4.6/5.0 (352 reviews) - [eClinicalWorks](https://www.g2.com/products/eclinicalworks/reviews) - 3.7/5.0 (157 reviews)