---
title: NextGen Healthcare EHR Reviews
meta_title: 'NextGen Healthcare EHR Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 175 reviews by the users' company size, role or industry
  to find out how NextGen Healthcare EHR works for a business like yours.
aggregate_rating:
  rating_value: 3.7
  review_count: 175
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: Health Care
  url: https://www.g2.com/categories/health-care
---

# NextGen Healthcare EHR Reviews
**Vendor:** NextGen Healthcare  
**Category:** [EHR Software](https://www.g2.com/categories/ehr)  
**Average Rating:** 3.7/5.0  
**Total Reviews:** 175
## About NextGen Healthcare EHR
NextGen Healthcare provides ambulatory practices of all sizes award-winning solutions along with dedicated support and professional services. We align with your goals to achieve the success that results in healthier patients and happier providers. NextGen® Enterprise EHR offers your practice configurable clinical content, intuitive workflows, and an integrated patient experience platform that incorporates telehealth. With NextGen® Mobile, your providers’ smartphones become an extension of your EHR, which saves valuable time. NextGen has its own fully integrated solutions that provide dictation, speech-to-text, direct to desktop and Ambient Listening AI technology. NextGen Mobile Pro provides these capabilities to our clients, replacing their need for additional integrated solutions. Managed cloud hosting keeps your practice secure and makes upgrades easy, though on-premise options are also available. NextGen® Enterprise PM supports patient registration and scheduling, eligibility verification, and pre-service financial clearance. It also provides rules-based charge creation, claims scrubbing and processing, and supports A/R management and collections and reporting. Your healthcare organization can benefit from robust technology and professional services that integrate with your EHR and PM system. You can enhance patient engagement, better manage your revenue cycle, optimize the management of your patient population, and expand communication with other healthcare organizations. NextGen® Office is a cloud-based EHR designed to support your practice growth, save staff time, and increase patient volume. This fully integrated clinical and billing platform features specialty-specific EHR content, mobile accessibility, a revenue cycle management system, and a convenient patient portal. Your care team can benefit from easy-to-use, cost-efficient technology that adapts to their workflow and is accessible from anywhere. They can touch, talk, or type encounter notes directly into the clinical documentation. Patients can also be empowered to manage their care as you enable them to go online to schedule appointments, request refills, schedule virtual visits, and connect with their providers.



## NextGen Healthcare EHR Pros & Cons
**What users like:**

- Users find NextGen Healthcare EHR to be **easy to manage and train** , enhancing efficiency with responsive support. (2 reviews)
- Users find the **support and training** of NextGen Healthcare EHR to be effective and manageable for new users. (2 reviews)
- Users find the **training process** for NextGen Healthcare EHR to be manageable and effective, enhancing overall usability. (2 reviews)
- Users appreciate the **fast and helpful support** from NexGen, making it easy to train new users effectively. (1 reviews)
- Users value the **customizability** of NextGen Healthcare EHR, tailoring the software to fit their specific needs. (1 reviews)
- Users appreciate the **customization options** in NextGen Healthcare EHR, enhancing workflow and ease of navigation. (1 reviews)
- Users appreciate the **customization options** in NextGen Healthcare EHR, enhancing workflow and making navigation user-friendly. (1 reviews)
- Efficiency (1 reviews)
- Users appreciate the **robust and customizable features** of NextGen Healthcare EHR, ensuring comprehensive patient care. (1 reviews)
- Functionality Features (1 reviews)

**What users dislike:**

- Users struggle with the **difficult navigation** of NextGen Healthcare EHR, finding it hard to use and enroll patients. (2 reviews)
- Users find the **navigation difficult** , making it challenging for patients to efficiently access the system. (2 reviews)
- Users find the **access issues** with the patient portal frustrating, making enrollment difficult for patients. (1 reviews)
- Users are frustrated with the **excessive clicks required** and the limitation of accessing only one patient chart at a time. (1 reviews)
- Users find the **confusing features** of NextGen Healthcare EHR frustrating, particularly with excessive clicks and limited chart access. (1 reviews)
- Inaccuracy (1 reviews)
- Inadequate Information (1 reviews)
- Inadequate Reporting (1 reviews)
- Inefficiency (1 reviews)
- Inefficient Reporting (1 reviews)

## NextGen Healthcare EHR Reviews
  ### 1. Highly customizable EMR

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 24, 2017

**What do you like best about NextGen Healthcare EHR?**

I love that you can modify many templates throughout the system to make them work for your practice.

**What do you dislike about NextGen Healthcare EHR?**

The customization can work against you.  When the system is upgraded, you have to re-evaluate all templates to ensure that you did not lose functionality.

**Recommendations to others considering NextGen Healthcare EHR:**

Make sure you have someone who is tech savvy that can manage template changes.

**What problems is NextGen Healthcare EHR solving and how is that benefiting you?**

NextGen is the EMR and billing software used to run multiple physician practices at my previous employer.

  ### 2. Too many windows

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 15, 2017

**What do you like best about NextGen Healthcare EHR?**

There are some nice features like the claim area where you can manipulate claims. 

**What do you dislike about NextGen Healthcare EHR?**

Not very user friendly in that there are so many windows and not easy to move between them. Payment and adjustment area leaves a lot to be desired and so does the batch system.

**Recommendations to others considering NextGen Healthcare EHR:**

Not the most user friendly, a lot of windows. Look elsewhere

**What problems is NextGen Healthcare EHR solving and how is that benefiting you?**

Used for FQHC billing

  ### 3. Helpful resource for 

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 12, 2017

**What do you like best about NextGen Healthcare EHR?**

I enjoy the easy to use interface and easy to use search function.

**What do you dislike about NextGen Healthcare EHR?**

I dislike the bugs and when it crashes. It seems to be tough to fix.

**Recommendations to others considering NextGen Healthcare EHR:**

Make sure to try other products first.

**What problems is NextGen Healthcare EHR solving and how is that benefiting you?**

We have been using this to store all of our data which is helpful.

  ### 4. NextGen Healthcare 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** November 20, 2017

**What do you like best about NextGen Healthcare EHR?**

It is really easy to navigate through the electronic medical records in a way that encompasses the privacy and confidential manner that is necessary.

**What do you dislike about NextGen Healthcare EHR?**

There are times when the system lags a little, but nothing atypical of technological systems.

**Recommendations to others considering NextGen Healthcare EHR:**

N/A

**What problems is NextGen Healthcare EHR solving and how is that benefiting you?**

NextGen definitely begins a secure system to house confidential medical information of all kinds in one system. 

  ### 5. EHR 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 16, 2018

**Describe the project or task NextGen Healthcare EHR helped with:**

Medical records with frequent updates and fixing of bugs. Used for over 6 years, recommended by peers and colleagues.

**What do you like best about NextGen Healthcare EHR?**

User friendly interface, speed, constant revamping of the product, customization based on practice needs.

**What do you dislike about NextGen Healthcare EHR?**

Newer versions have more panels to click into and out of, sometimes hampering processing speed.

  ### 6. Very Good 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dr. Eduardo J. | Health Compliance Director, Gambling & Casinos, Enterprise (> 1000 emp.)

**Reviewed Date:** November 08, 2017

**What do you like best about NextGen Healthcare EHR?**

It is very easy to use and understand the system for new users.

**What do you dislike about NextGen Healthcare EHR?**

Nothing Yet.  I will need to continue using it.

**What problems is NextGen Healthcare EHR solving and how is that benefiting you?**

Documentation and Privacy

  ### 7. Frustrated user

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 29, 2017

**What do you like best about NextGen Healthcare EHR?**

Easy search, straight forward billing and simple note writing. 

**What do you dislike about NextGen Healthcare EHR?**

Note writing is too simple, no customization 

**Recommendations to others considering NextGen Healthcare EHR:**

Be prepared to learn on your own with little support. 

**What problems is NextGen Healthcare EHR solving and how is that benefiting you?**

Electronic health record, billing and claims, practice manangement, and scheduling. 

**Official Response from Janine Beck:**

> Thank you for taking the time to review our solution. We appreciate your feedback that our solution offers easy search functionality and straightforward billing, which is top of mind as our team looks at ways to continuously improve our offering. 

We would appreciate the opportunity to hear additional details from you about your frustrations so we can provide you with a better user experience. Would you kindly consider having a conversation with one of our solutions specialists? You can reach us at VoC@nextgen.com.

Kind regards,

The NextGen Healthcare Team

  ### 8. Easy system to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** October 30, 2017

**What do you like best about NextGen Healthcare EHR?**

NextGen Healthcare is an easy and simplistic tool to use. Very easy to learn how to use. 

**What do you dislike about NextGen Healthcare EHR?**

Though this electronic medical system is easy to use, not enough health systems utilize this system. This makes it hard to communicate between systems.

**What problems is NextGen Healthcare EHR solving and how is that benefiting you?**

The electronic medical record system is helping us schedule patient, smooth out the patient flow - specifically the patient appointment.

  ### 9. NextGen is a wonderfully integrated software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 14, 2017

**What do you like best about NextGen Healthcare EHR?**

As a dentist, I enjoy that I can easily transition from Dentrix to NextGen to check my patient's medical history, including diagnosis list, medications, allergies, and labs, within seconds. This way, I can avoid having to obtain a time consuming medical consult for something as easy as locating an A1c value. 

**What do you dislike about NextGen Healthcare EHR?**

Sometimes the software is a little faulty, for example, it's tough to locate patients with similar birth dates and/ or social security numbers. Also, it's a little unclear sometimes if a patient is not a patient of record. 

**Recommendations to others considering NextGen Healthcare EHR:**

Definitely a must have for those who are dentists

**What problems is NextGen Healthcare EHR solving and how is that benefiting you?**

As mentioned above, it is much more convenient to have all the medical information at my finger tips so that I can minimize medical consults and shorten the number of wasted appointments for patients (and for the practice). 

  ### 10. NextGen Review

**Rating:** 2.5/5.0 stars

**Reviewed by:** Crysty G. | Health Center Assistant, Hospital & Health Care, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 03, 2017

**What do you like best about NextGen Healthcare EHR?**

I like the flow of NextGen. Once showed how to use, it is an easy system to navigate. 

**What do you dislike about NextGen Healthcare EHR?**

NextGen can be complicated with hidden tools. It also isn't reliable. NextGen often experiences issues of downtime where the program will go offline. 

**Recommendations to others considering NextGen Healthcare EHR:**

Better support and getting the kinks worked out so that the system doesn't go down so often. 

**What problems is NextGen Healthcare EHR solving and how is that benefiting you?**

I use NextGen to efficiently schedule patients. 

  ### 11. Pretty decent as far as CRMs

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 27, 2017

**What do you like best about NextGen Healthcare EHR?**

Lots of features, versatility and support

**What do you dislike about NextGen Healthcare EHR?**

Sometimes laggy and down for several hours

**What problems is NextGen Healthcare EHR solving and how is that benefiting you?**

NextGen makes it easy to run reports and gather information for hundreds of clients very quickly. 

  ### 12. Practical and Easy to use. 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.)

**Reviewed Date:** October 19, 2017

**What do you like best about NextGen Healthcare EHR?**

NextGen has been a practical and easy to use software application in our Community Pharmacies and some hospitals. 

It is a well made, HIPAA compliant, all-in-one tool.

It is easy to navigate and customizable. 

**What do you dislike about NextGen Healthcare EHR?**

Can run slow and require some support and maintenance from time to time, which can put you behind. 

**What problems is NextGen Healthcare EHR solving and how is that benefiting you?**

Used for EHR, Charting,  and Billing. 

  ### 13. Relatively new to nextgen.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 08, 2017

**What do you like best about NextGen Healthcare EHR?**

Switching from Hospital environment to ambulatory and ease of use.

**What do you dislike about NextGen Healthcare EHR?**

My lack of knowledge is my only dislike.

**What problems is NextGen Healthcare EHR solving and how is that benefiting you?**

It has a wealth of knowledge that I'm not utilizing.

  ### 14. NextGen

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 27, 2017

**What do you like best about NextGen Healthcare EHR?**

The high levels of customization leading to increased efficiency. 

**What do you dislike about NextGen Healthcare EHR?**

Not very easy to customize a user friendly template for certain aspects of the exam.

**What problems is NextGen Healthcare EHR solving and how is that benefiting you?**

Efficiency, easy to train, easy to use.

  ### 15. NextGen in Ophthalmology

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 01, 2017

**What do you like best about NextGen Healthcare EHR?**

What I like about it, if I had to pick any, would be organization.

**What do you dislike about NextGen Healthcare EHR?**

There is a lot of clicking involved to a point my hand hurts.

**What problems is NextGen Healthcare EHR solving and how is that benefiting you?**

N/A

**Official Response from Janine Beck:**

> Thank you for taking the time to review our solution. We appreciate your feedback that our solution offers an organization functionality for your processes, which is top of mind as our team looks at ways to continuously improve our offering.

We would appreciate the opportunity to hear additional details from you about your frustrations so we can provide you with a better user experience. Would you kindly consider having a conversation with one of our solutions specialists? You can reach us at VoC@nextgen.com.

Kind regards,

The NextGen Healthcare Team

  ### 16. nextgen is easy to use

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 17, 2017

**What do you like best about NextGen Healthcare EHR?**

it is user friendly and easy to use for new employees

**What do you dislike about NextGen Healthcare EHR?**

sometimes the system will glitch and it might be complicated if not trained 

**What problems is NextGen Healthcare EHR solving and how is that benefiting you?**

no business problems 

  ### 17. Optometry, logging patient

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 17, 2017

**What do you like best about NextGen Healthcare EHR?**

It is good software ,Quick and easy to use, 

**What do you dislike about NextGen Healthcare EHR?**

Lot of unnecessary steps to go through, would like to see everything at one page

**What problems is NextGen Healthcare EHR solving and how is that benefiting you?**

Optometry

  ### 18. NextGen Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 21, 2017

**What do you like best about NextGen Healthcare EHR?**

Easy to learn most of the functions.  Interface tools are nifty.  Great to use while working with patients.  Good product.

**What do you dislike about NextGen Healthcare EHR?**

Some of the functions take a while to get the hang of such as finding patients with a certain ailment.

**Recommendations to others considering NextGen Healthcare EHR:**

none

**What problems is NextGen Healthcare EHR solving and how is that benefiting you?**

Keeping patient charts in order, eliminating paper and waste, and overall organization.

  ### 19. I have used this for  work. 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Sara E. E. | Family Navigator, Government Administration, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 29, 2017

**What do you like best about NextGen Healthcare EHR?**

Its many functions and accessibility     

**What do you dislike about NextGen Healthcare EHR?**

slow, and seems outdated                 

**What problems is NextGen Healthcare EHR solving and how is that benefiting you?**

medical charting

  ### 20. NextGen Healthcare is a home run

**Rating:** 4.5/5.0 stars

**Reviewed by:** Angelina M A. | Mental Health Therapist, Education Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 05, 2016

**What do you like best about NextGen Healthcare EHR?**

NexGen makes my job simple. Not only does it help with improving revenue cycle, it improves outcomes at less cost. I also like the Value-based care model utilized by NextGen Healthcare. 


**What do you dislike about NextGen Healthcare EHR?**

I have not found many things that I dislike about NextGen. The one thing is finding time to train the employees how to utilize the service. 

**Recommendations to others considering NextGen Healthcare EHR:**

As long as you train the employee's how to utilize the NextGen, the company, employee's, and patients will benefit from this service. 

**What problems is NextGen Healthcare EHR solving and how is that benefiting you?**

We are solving how to treat patients ethically, while lowering the cost of our services. 

  ### 21. NextGen 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Antoinette N. | Principal Administrative Aide, Government Administration, Enterprise (> 1000 emp.)

**Reviewed Date:** May 31, 2016

**What do you like best about NextGen Healthcare EHR?**

I love how there are different dynamics about the software. Its very easy to navigate and syncs which makes the software efficient to our environment.

**What do you dislike about NextGen Healthcare EHR?**

I dislike how NextGen regulates what can be deleted out of the system. For instances if I enter the incorrect address for a client. In order for this to be corrected a ticket has to be submitted to NextGen and you have to wait for them to correct it. This causes delays in the process and makes things a bit more difficult if you make a mistake.

**Recommendations to others considering NextGen Healthcare EHR:**

It is highly recommended. If you are looking for better organization and paperless software this is a beauty. It provides structure and ability to multitask. It is user friendly and provides differently user faces. If you have a large company looking to be able to access information within different locations in the community this product will allow you all to connect and access that information at your fingertips. So no more faxing copying emailing you will access all data through NextGen.

**What problems is NextGen Healthcare EHR solving and how is that benefiting you?**

We have solved the issue of being able to store and access data in one location that can easily be accessed and is user friendly. We have realized everyone can access this software if they are on the network.

  ### 22. Nextgen emr and practice management 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Ajit G. | IT Support, Computer Networking, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 31, 2016

**What do you like best about NextGen Healthcare EHR?**

Practice management module and scheduling module. I like the new feature about bidirectional connection with state immunizations registry.

**What do you dislike about NextGen Healthcare EHR?**

Not flexible to customize templates, pain to deploy updates on clients. manual installation after each upgrade or hot fix takes lot of time. 

**Recommendations to others considering NextGen Healthcare EHR:**

Send some of your users for training on how to implement the software and if possible have them tried on customizing the templates. 

**What problems is NextGen Healthcare EHR solving and how is that benefiting you?**

Helps keeping health records if used in proper way.

  ### 23. A robust EMR solution for most specialities

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 20, 2016

**What do you like best about NextGen Healthcare EHR?**

I like how customize-able NextGen is. I work in a Rheumatology practice and we have used NextGen for the past six years; it has been an overall positive experience. While the system wasn't readily setup for our specialty I was able to create and manipulate the templates to suit our needs easily.

**What do you dislike about NextGen Healthcare EHR?**

At times the system can be stubborn. We have frequent issues with SQL errors, though that error may lie with our host more than the software itself (we are not sure) but overall it is not a huge issue.

**Recommendations to others considering NextGen Healthcare EHR:**

Custom templates are a must for the best experience with NextGen. Investing in hiring someone to complete custom templates, or training existing staff, is highly recommended.

**What problems is NextGen Healthcare EHR solving and how is that benefiting you?**

We are solving the problem of paper charts. We are able to store our information digitally to reduce the workload of our front desk staff, and also make it easier for our physicians to organize and manage their workload.

  ### 24. Integrating with 3rd Party Patient Portal

**Rating:** 2.5/5.0 stars

**Reviewed by:** Matthew P. | Sr. Director, Digital & Interactive Strategy, Enterprise (> 1000 emp.)

**Reviewed Date:** December 09, 2015

**What do you like best about NextGen Healthcare EHR?**

Nextgen was able to accomplish the necessary tasks before the Patient Portal Go Live in order to deliver the CCD, ADT and Appointment Data files. As well as helping to facilitate Direct. 

**What do you dislike about NextGen Healthcare EHR?**

Nextgen was very slow to respond to our needs. They take forever just to assign a staff member to the issue. We were eventually able to get the feeds integrated into the product, but only because of the 3rd party support of TempDev. 

**Recommendations to others considering NextGen Healthcare EHR:**

The EMR and EPM software seems fine, but I would suggest that you push on Nextgen to greatly improve their Patient Portal, so that you don't have to go to a 3rd party. 

**What problems is NextGen Healthcare EHR solving and how is that benefiting you?**

Meaningful Use Stage 2 required us to turn up a Patient Portal. Instead of using the Nextgen Patient Portal product, which we felt was lacking in features and functionality, we opted to integrate with a 3rd Party solution. This was also due to the fact that the Nextgen Patient Portal would not allow for our 3rd paty hospital EMR to interface with it. Meaning that we were forced to find a 3rd party Patient Portal vendor that could consume the feeds from various vendors. Although we found the Patient Portal to be feature rich, we discovered that due to the lack of standardization across all EMRs, that the data being consumed and parsed on the Patient Portal end, was largely unusable except for the sole purpose of attesting to MU2. 

  ### 25. Okay product

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** June 11, 2016

**What do you like best about NextGen Healthcare EHR?**

It keeps all our medical records in one place 

**What do you dislike about NextGen Healthcare EHR?**

It's too complicated - takes many clicking 

**What problems is NextGen Healthcare EHR solving and how is that benefiting you?**

EMR for employed physician clinicians; allowing our employed physicians to share patient information with each other 


## NextGen Healthcare EHR Discussions
  - [What is NextGen software?](https://www.g2.com/discussions/what-is-nextgen-software) - 1 comment

- [View NextGen Healthcare EHR pricing details and edition comparison](https://www.g2.com/products/nextgen-healthcare-ehr/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-08-04+08%3A43%3A00+-0500&secure%5Bsession_id%5D=e97e093a-eaab-40f0-be8d-69b609e85a44&secure%5Btoken%5D=53e68f6404535262edb869079ea1de82a4cb07bc63780c823375eeee89595741&format=llm_user)
## NextGen Healthcare EHR Integrations
  - [CGM LABDAQ](https://www.g2.com/products/cgm-labdaq/reviews)
  - [ChartLogic Practice Management](https://www.g2.com/products/chartlogic-practice-management/reviews)
  - [Doctible](https://www.g2.com/products/doctible/reviews)
  - [Sectra PACS](https://www.g2.com/products/sectra-pacs/reviews)
  - [Vital Interaction](https://www.g2.com/products/vital-interaction/reviews)

## NextGen Healthcare EHR Features
**Clinical**
- Compliance - Revenue Cycle Management (RCM)
- Software Integrations - Revenue Cycle Management (RCM)
- Task Automation - Revenue Cycle Management (RCM)

**Operations**
- Workflow Optimization - Clinical Documentation
- EHR Integration - Clinical Documentation
- Clinical Communication - Clinical Documentation
- Transcription Automation - Clinical Documentation
- CDI Training - Clinical Documentation
- Clinical Data Exchange - Clinical Documentation
- Document Access - Clinical Documentation
- Digitization - Clinical Documentation

**Voice**
- Dictation
- Voice Files
- Language and Learning Technology

**Clinical Workflow Management**
- Multiple Medical Provider Access
- Ancillary Care Provider Access
- Meaningful Use Reporting
- Clinical Documentation

**Patient-Centered Functions**
- Online Presence Management
- Patient Feedback Management
- Patient Portal
- Patient Communications
- Integration with Wearables

**Technology**
- Telecommunications
- Low Bandwidth Support
- EHR Integration

**Financial**
- Billing Automation - Revenue Cycle Management (RCM)
- Clearinghouse Integration - Revenue Cycle Management (RCM)
- Claims Management - Revenue Cycle Management (RCM)

**Transcript**
- Synchronous Text Editing
- Transcription Review
- EHR Import
- Interactive Editing
- Medical Terminology Database

**Patient Health Information Management**
- ePHI Storage
- Interoperability
- Patient Workflow Management

**Operations**
- Workflow Management
- Interoperability
- Digital Intake Forms
- Engagement Measuring
- Patient Satisfaction Management
- EHR Integration
- IPC Systems Integration

**Administration**
- Practice Branding
- Practice Specific
- Charting And Documentation

**Generative AI**
- AI Text Summarization

**Compliance**
- HIPAA Compliance
- State Regulation Compliance

**Generative AI**
- AI Text Summarization

**Agentic AI - EHR**
- Autonomous Task Execution

## Top NextGen Healthcare EHR Alternatives
  - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) - 4.1/5.0 (255 reviews)
  - [ModMed](https://www.g2.com/products/modmed/reviews) - 4.5/5.0 (362 reviews)
  - [eClinicalWorks](https://www.g2.com/products/eclinicalworks/reviews) - 3.7/5.0 (158 reviews)

