StoriiCare Reviews & Product Details

I like the ease of use of StoriiCare. The calendar feature works really well as it's used by multiple staff members with different levels of computer skills. Review collected by and hosted on G2.com.

I wish the billing would send people an auto paid invoice after a payment is charged or have the option to set up an option for auto-pay if a payment method is on file and have it be automatically charged and then send a paid invoice to the family. It was a learning curve and a lot of setup time and learning for staff, but that's to be expected. Review collected by and hosted on G2.com.

I appreciate that StoriiCare keeps everything for our residences and home care in one system and is relatively easy for staff to learn. It reduces the mental load of remembering where documentation lives and helps our team focus more on residents instead of paperwork. The care plan templates are especially helpful, as they save our RNs a significant amount of time and help ensure consistency across residents. The family portal is a great feature that improves transparency and communication with families, allowing them to see updates and feel connected to their loved ones without us having to send separate emails or reports. Review collected by and hosted on G2.com.

More quick-select and checkbox options would make real-time charting faster for staff. One of the main areas for improvement is the lack of true checkbox or quick-select inputs in note sections. We've had to build workarounds by creating tables inside of notes where staff manually type yes/no or initials to indicate completion of ADLs or care plan elements. While this works, it's slower and less intuitive, especially for CNAs documenting in real time on a phone or tablet. Review collected by and hosted on G2.com.

StoriiCare is a user-friendly EMR that’s well suited for day program purposes. It’s easy to navigate and works well for the needs of a day program setting. Integration of StoriiCare has been smooth and near effortless thanks to their friendly and supportive customer service team. Review collected by and hosted on G2.com.

Any “dislikes” we’ve had (and there really aren’t many) have been met with gratitude, along with a clear eagerness to improve. Review collected by and hosted on G2.com.

I enjoy how user friendly it is and ease of use Review collected by and hosted on G2.com.

I would prefer a bit more customization to make it more catered to our compny Review collected by and hosted on G2.com.

I love that the StoriiCare team truly cares about their customers and the customer experience. They are always there within minutes to help solve problems, navigate forms, and different workflows. It doesn't cost extra money either, and I never feel like I'm being sold more of their product. The product speaks for itself. Also, setting up StoriiCare was incredibly easy and seamless. Review collected by and hosted on G2.com.

Some of the features like the messaging portal are a bit clunky and sometimes things glitch. However, the SC team is on it! They always update their features and I love that you can see the updates changing in real time. Review collected by and hosted on G2.com.

I want to give the Storii team credit for their willingness to get on video calls and also send us videos to try to help when issues have arisen. As other reviewers have said, their software is customizable, and I think at times that causes some hiccups in roll-out, but it does allow for the software to be adapted to meet our needs. The owner of the company is also willing to get on these calls, and if it is a software issue or a "storii issue" they take ownership and have resolved our issues.

I really like the family app option and the sign in process in connection with an IPAD and a link has made attendance much easier. We were doing a paper sign in method previously that was very time intensive for logging in our previous software.

The software can also be put on IPAD for the staff to document in real time who is participating in what activities, provided the activity calendar is done in the Storiicare system. This puts some of the responsibility on the team members and gives them ownership. Review collected by and hosted on G2.com.

I'm old school and I still wish there as a paper manual that I could have held in my hand and used it to learn the features, but I realize that is not how things are done anymore! We did have some challenges with roll out and it is overwhelming to learn all new software. I thought our families would use the app more than they have; that was a bit challenging to get that started, and I wish the families could message us directly from the app without us having to start the text chain. I also would love it if I could upload a ton of pictures and maybe "tag" certain participants so they would show up in their loved one's profile. Review collected by and hosted on G2.com.

Storiicare offers an amazing resource and tool for service providers - whether you are in the health care industry to social services for adults with ID/DD, this platform has an all-in-one, inclusive tool that allows you the opportunity to schedule activities and track engagement, monitor attendance, write progress notes, and create an HCBS - person-centered online profile.

Since our partnership, we have scaled back on the hands-on demands of paper. Our staff can use their device, iPad or computer to track all of this. However, the number one thing that separates Storiicare from other platforms is their customer service and onboarding teams. They have spent countless hours helping my team and I get set up on their platform. If we have a question, they will respond in a timely manner OR they send us a follow up video recording to refer back to. Review collected by and hosted on G2.com.

I would like to see StoriiCare translate progress notes in another language for my staff that do not feel comfortable writing in English - specifcally for Vietnamese, tagalog, spanish, and tongan.

Additionally, it would make work a bit easier if Storiicare was compatible with our Regional Centers billing system. Review collected by and hosted on G2.com.

When searching for an EHR we struggled finding something that was customizable and fit our needs, it wasn't until we came across StoriiCare that we found what we were looking for! It is user friendly and easily teachable to all staff, customizable to our needs, customer services in top notch, and is used daily with ease. StoriiCare listens to its customers needs and words hard to implement OUR ideas, they truly value their customers and their needs. They go above and beyond to ensure we have a program that helps make our everyday easier, allowing us to spend time where it is most important - with our participants. I couldn't have asked for a better program to use for our Adult Day Care! Cameron and his whole team are amazing! Review collected by and hosted on G2.com.

There is not one thing we do not like! 100% recommend for anything wanting to elevate their program! Review collected by and hosted on G2.com.

It's incredibly easy to use for both staff and learners, which is crucial in a specialist setting like ours. The responsive customer support team is also a major asset — any queries are resolved quickly and efficiently.

A key highlight is the ability to share photos and videos with families in real time. This has transformed how we engage with parents and carers, offering transparency and building trust.

We also value the robust reporting tools, which help us evidence progress and report to external professionals and commissioners. Whether it's tracking daily activities or generating reports for EHCP reviews, StoriiCare streamlines our workflow and enhances the quality of our provision. Review collected by and hosted on G2.com.

The platform meets our needs well, and any minor issues we’ve encountered have been quickly resolved by the support team. If anything, we would welcome even more customisation options in the future as our service grows — but overall, it’s been a seamless experience. Review collected by and hosted on G2.com.

StoriiCare is easy to use, fully customizable, and the their team allowed us as much time as we needed to learn the ropes. Our Adult Day Program uses every aspect of the software, from recording progress notes to integrated billing. The StoriiCare team has an incredible response rate, rarely leaving issues unresolved for more than 24 hours. Additionally, they have converted documents, ported profiles, and recorded tutorial videos without any difficulty. We love StoriiCare! Review collected by and hosted on G2.com.

There's no denying that StoriiCare can be a bit complex to start using, considering the endless customization options. It's a good thing they have an incredible support team! Review collected by and hosted on G2.com.