Best Software for 2025 is now live!
|| products.size

Best Assisted Living Software

Dominick Duda
DD
Researched and written by Dominick Duda

Assisted living facilities require software solutions to manage the wellbeing, security, and satisfaction of their residents. Assisted living software is used to improve communication with residents and their families, as well as to increase the quality of the services delivered. It also helps assisted living facilities with personnel scheduling, resource allocation optimization, and to document the services provided. Assisted living software also ensures compliance with health care and safety regulations. Some solutions provide electronic health and medical record systems specifically designed for assisted living facilities.

For optimal business results, assisted living software needs to integrate with back office software like accounting or CRM. Integration with electronic health records solutions to import patient health data is also provided by most solutions.

To qualify for inclusion in the Assisted Living category, a product must:

Assess the needs of each resident or resident groups (based on age, health situation, etc.)
Create standard service plans and agreements which can be customized for each resident
Track personnel availability and schedule care based on the needs of patients
Provide reports and documents to track the quality of services delivered
Deliver workflows to manage pre-admission and admission processes
Include electronic health records functionality or integrate with EHR software
Manage communications between caregivers and residents or their families

Best Assisted Living Software At A Glance

Best for Small Businesses:
Best for Mid-Market:
Highest User Satisfaction:
Best Free Software:
Show LessShow More
Highest User Satisfaction:
Best Free Software:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

No filters applied
131 Listings in Assisted Living Available
(209)4.6 out of 5
1st Easiest To Use in Assisted Living software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Therap Services, LLC provides secure, web-based documentation, communication and electronic billing services to 7000+ Home and Community Based Service providers across the United States as well as for

    Users
    • Director
    • Quality Assurance Coordinator
    Industries
    • Hospital & Health Care
    • Individual & Family Services
    Market Segment
    • 70% Mid-Market
    • 19% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Therap Services Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    11
    Document Management
    9
    Customer Support
    5
    Features
    4
    Training Resources
    4
    Cons
    Limited Features
    3
    Limited Customization
    2
    Poor Navigation
    2
    Time Consumption
    2
    Calendar Integration Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Therap Services features and usability ratings that predict user satisfaction
    9.3
    Quality of Support
    Average: 8.8
    9.3
    Has the product been a good partner in doing business?
    Average: 8.7
    8.9
    Ease of Use
    Average: 8.4
    8.9
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Therap
    Year Founded
    2003
    HQ Location
    Torrington, US
    Twitter
    @therapservices
    526 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    160 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Therap Services, LLC provides secure, web-based documentation, communication and electronic billing services to 7000+ Home and Community Based Service providers across the United States as well as for

Users
  • Director
  • Quality Assurance Coordinator
Industries
  • Hospital & Health Care
  • Individual & Family Services
Market Segment
  • 70% Mid-Market
  • 19% Small-Business
Therap Services Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
11
Document Management
9
Customer Support
5
Features
4
Training Resources
4
Cons
Limited Features
3
Limited Customization
2
Poor Navigation
2
Time Consumption
2
Calendar Integration Issues
1
Therap Services features and usability ratings that predict user satisfaction
9.3
Quality of Support
Average: 8.8
9.3
Has the product been a good partner in doing business?
Average: 8.7
8.9
Ease of Use
Average: 8.4
8.9
Ease of Admin
Average: 8.7
Seller Details
Seller
Therap
Year Founded
2003
HQ Location
Torrington, US
Twitter
@therapservices
526 Twitter followers
LinkedIn® Page
www.linkedin.com
160 employees on LinkedIn®
(34)4.8 out of 5
2nd Easiest To Use in Assisted Living software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ShiftCare is a home care agency software that makes it easy to schedule work, collaborate with caregivers and upload important care documentation, giving you and your team more time for what matters m

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Health, Wellness and Fitness
    Market Segment
    • 94% Small-Business
    • 6% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ShiftCare features and usability ratings that predict user satisfaction
    9.8
    Quality of Support
    Average: 8.8
    9.6
    Has the product been a good partner in doing business?
    Average: 8.7
    9.5
    Ease of Use
    Average: 8.4
    9.3
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ShiftCare
    Company Website
    Year Founded
    2015
    HQ Location
    Sydney, New South Wales
    Twitter
    @shiftcare
    41 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    60 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ShiftCare is a home care agency software that makes it easy to schedule work, collaborate with caregivers and upload important care documentation, giving you and your team more time for what matters m

Users
No information available
Industries
  • Hospital & Health Care
  • Health, Wellness and Fitness
Market Segment
  • 94% Small-Business
  • 6% Mid-Market
ShiftCare features and usability ratings that predict user satisfaction
9.8
Quality of Support
Average: 8.8
9.6
Has the product been a good partner in doing business?
Average: 8.7
9.5
Ease of Use
Average: 8.4
9.3
Ease of Admin
Average: 8.7
Seller Details
Seller
ShiftCare
Company Website
Year Founded
2015
HQ Location
Sydney, New South Wales
Twitter
@shiftcare
41 Twitter followers
LinkedIn® Page
www.linkedin.com
60 employees on LinkedIn®

This is how G2 Deals can help you:

  • Easily shop for curated – and trusted – software
  • Own your own software buying journey
  • Discover exclusive deals on software
By ECP
(52)4.8 out of 5
3rd Easiest To Use in Assisted Living software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ECP provides an all-in-one software platform for senior living communities, streamlining care and operations. Our eMAR ensures accurate medication management with real-time documentation. EHR centrali

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Mental Health Care
    Market Segment
    • 48% Small-Business
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ECP Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Customer Support
    3
    Learning
    3
    Documentation
    2
    Charting Efficiency
    1
    Cons
    Learning Curve
    2
    Coding Errors
    1
    Difficult Navigation
    1
    Not User-Friendly
    1
    Poor Documentation
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ECP features and usability ratings that predict user satisfaction
    9.6
    Quality of Support
    Average: 8.8
    9.8
    Has the product been a good partner in doing business?
    Average: 8.7
    9.1
    Ease of Use
    Average: 8.4
    9.1
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ECP
    Year Founded
    2004
    HQ Location
    East Troy, WI
    Twitter
    @ExtendedCarePro
    660 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    245 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ECP provides an all-in-one software platform for senior living communities, streamlining care and operations. Our eMAR ensures accurate medication management with real-time documentation. EHR centrali

Users
No information available
Industries
  • Hospital & Health Care
  • Mental Health Care
Market Segment
  • 48% Small-Business
  • 38% Mid-Market
ECP Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Customer Support
3
Learning
3
Documentation
2
Charting Efficiency
1
Cons
Learning Curve
2
Coding Errors
1
Difficult Navigation
1
Not User-Friendly
1
Poor Documentation
1
ECP features and usability ratings that predict user satisfaction
9.6
Quality of Support
Average: 8.8
9.8
Has the product been a good partner in doing business?
Average: 8.7
9.1
Ease of Use
Average: 8.4
9.1
Ease of Admin
Average: 8.7
Seller Details
Seller
ECP
Year Founded
2004
HQ Location
East Troy, WI
Twitter
@ExtendedCarePro
660 Twitter followers
LinkedIn® Page
www.linkedin.com
245 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CareTracker helps long-term care facilities reduce risk and increase reimbursement as well as manage required resident documentation.

    Users
    No information available
    Industries
    • Hospital & Health Care
    Market Segment
    • 44% Enterprise
    • 40% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Cerner CareTracker features and usability ratings that predict user satisfaction
    8.3
    Quality of Support
    Average: 8.8
    8.6
    Has the product been a good partner in doing business?
    Average: 8.7
    8.9
    Ease of Use
    Average: 8.4
    8.5
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cerner
    Year Founded
    1979
    HQ Location
    Kansas City, MO
    LinkedIn® Page
    www.linkedin.com
    15,295 employees on LinkedIn®
    Ownership
    VIE - Vienna Stock Exchange
    Total Revenue (USD mm)
    $5,505
Product Description
How are these determined?Information
This description is provided by the seller.

CareTracker helps long-term care facilities reduce risk and increase reimbursement as well as manage required resident documentation.

Users
No information available
Industries
  • Hospital & Health Care
Market Segment
  • 44% Enterprise
  • 40% Mid-Market
Cerner CareTracker features and usability ratings that predict user satisfaction
8.3
Quality of Support
Average: 8.8
8.6
Has the product been a good partner in doing business?
Average: 8.7
8.9
Ease of Use
Average: 8.4
8.5
Ease of Admin
Average: 8.7
Seller Details
Seller
Cerner
Year Founded
1979
HQ Location
Kansas City, MO
LinkedIn® Page
www.linkedin.com
15,295 employees on LinkedIn®
Ownership
VIE - Vienna Stock Exchange
Total Revenue (USD mm)
$5,505
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PointClickCare Senior Living Core Platform streamline interdisciplinary workflows.

    Users
    No information available
    Industries
    • Hospital & Health Care
    Market Segment
    • 46% Mid-Market
    • 42% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • PointClickCare Senior Living Platform features and usability ratings that predict user satisfaction
    7.6
    Quality of Support
    Average: 8.8
    8.3
    Has the product been a good partner in doing business?
    Average: 8.7
    8.7
    Ease of Use
    Average: 8.4
    7.5
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2000
    HQ Location
    Mississauga, Ontario
    Twitter
    @PointClickCare
    4,137 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,261 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

PointClickCare Senior Living Core Platform streamline interdisciplinary workflows.

Users
No information available
Industries
  • Hospital & Health Care
Market Segment
  • 46% Mid-Market
  • 42% Enterprise
PointClickCare Senior Living Platform features and usability ratings that predict user satisfaction
7.6
Quality of Support
Average: 8.8
8.3
Has the product been a good partner in doing business?
Average: 8.7
8.7
Ease of Use
Average: 8.4
7.5
Ease of Admin
Average: 8.7
Seller Details
Year Founded
2000
HQ Location
Mississauga, Ontario
Twitter
@PointClickCare
4,137 Twitter followers
LinkedIn® Page
www.linkedin.com
2,261 employees on LinkedIn®
(10)4.2 out of 5
Optimized for quick response
4th Easiest To Use in Assisted Living software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Aline senior living operating system tackles senior living’s most complex challenges in a single, user-friendly platform customized to support your business processes. Aline unites critical workfl

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 70% Mid-Market
    • 30% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Aline Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Customer Support
    1
    Easy Access
    1
    Easy Navigation
    1
    Efficiency
    1
    Cons
    Incomplete Information
    2
    Bugs
    1
    Complex Interface
    1
    Inadequate Reporting
    1
    Incomplete Data
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Aline features and usability ratings that predict user satisfaction
    8.2
    Quality of Support
    Average: 8.8
    7.3
    Has the product been a good partner in doing business?
    Average: 8.7
    7.7
    Ease of Use
    Average: 8.4
    8.7
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Aline
    Company Website
    Year Founded
    2010
    HQ Location
    Louisville, KY
    LinkedIn® Page
    www.linkedin.com
    156 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Aline senior living operating system tackles senior living’s most complex challenges in a single, user-friendly platform customized to support your business processes. Aline unites critical workfl

Users
No information available
Industries
No information available
Market Segment
  • 70% Mid-Market
  • 30% Small-Business
Aline Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Customer Support
1
Easy Access
1
Easy Navigation
1
Efficiency
1
Cons
Incomplete Information
2
Bugs
1
Complex Interface
1
Inadequate Reporting
1
Incomplete Data
1
Aline features and usability ratings that predict user satisfaction
8.2
Quality of Support
Average: 8.8
7.3
Has the product been a good partner in doing business?
Average: 8.7
7.7
Ease of Use
Average: 8.4
8.7
Ease of Admin
Average: 8.7
Seller Details
Seller
Aline
Company Website
Year Founded
2010
HQ Location
Louisville, KY
LinkedIn® Page
www.linkedin.com
156 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Comprehensive, user-friendly software provides automated workflows to help you gain efficiency, ensure compliance and maximize reimbursement for therapy services.

    Users
    No information available
    Industries
    • Hospital & Health Care
    Market Segment
    • 50% Enterprise
    • 33% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Casamba Skilled features and usability ratings that predict user satisfaction
    8.3
    Quality of Support
    Average: 8.8
    8.3
    Has the product been a good partner in doing business?
    Average: 8.7
    8.2
    Ease of Use
    Average: 8.4
    7.2
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Casamba
    Year Founded
    1993
    HQ Location
    Agoura Hills, CA
    Twitter
    @CasambaCorp
    975 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    601 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Comprehensive, user-friendly software provides automated workflows to help you gain efficiency, ensure compliance and maximize reimbursement for therapy services.

Users
No information available
Industries
  • Hospital & Health Care
Market Segment
  • 50% Enterprise
  • 33% Mid-Market
Casamba Skilled features and usability ratings that predict user satisfaction
8.3
Quality of Support
Average: 8.8
8.3
Has the product been a good partner in doing business?
Average: 8.7
8.2
Ease of Use
Average: 8.4
7.2
Ease of Admin
Average: 8.7
Seller Details
Seller
Casamba
Year Founded
1993
HQ Location
Agoura Hills, CA
Twitter
@CasambaCorp
975 Twitter followers
LinkedIn® Page
www.linkedin.com
601 employees on LinkedIn®
(39)3.6 out of 5
5th Easiest To Use in Assisted Living software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Optima Therapy for SNFs provides contract therapy companies, skilled nursing facilities (SNFs), assisted living facilities (ALFs) and continuing care retirement communities (CCRCs) with the industry’s

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Health, Wellness and Fitness
    Market Segment
    • 44% Mid-Market
    • 33% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Net Health Therapy for Senior Living features and usability ratings that predict user satisfaction
    7.3
    Quality of Support
    Average: 8.8
    8.8
    Has the product been a good partner in doing business?
    Average: 8.7
    7.7
    Ease of Use
    Average: 8.4
    8.9
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1993
    HQ Location
    Pittsburgh, PA
    LinkedIn® Page
    www.linkedin.com
    593 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Optima Therapy for SNFs provides contract therapy companies, skilled nursing facilities (SNFs), assisted living facilities (ALFs) and continuing care retirement communities (CCRCs) with the industry’s

Users
No information available
Industries
  • Hospital & Health Care
  • Health, Wellness and Fitness
Market Segment
  • 44% Mid-Market
  • 33% Small-Business
Net Health Therapy for Senior Living features and usability ratings that predict user satisfaction
7.3
Quality of Support
Average: 8.8
8.8
Has the product been a good partner in doing business?
Average: 8.7
7.7
Ease of Use
Average: 8.4
8.9
Ease of Admin
Average: 8.7
Seller Details
Year Founded
1993
HQ Location
Pittsburgh, PA
LinkedIn® Page
www.linkedin.com
593 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Say goodbye to having to purchase separate electronic health records to run separate service lines. Say hello to a single unified EHR that supports all your post-acute service lines, including home he

    Users
    No information available
    Industries
    • Hospital & Health Care
    Market Segment
    • 50% Mid-Market
    • 26% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Netsmart myUnity Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Efficiency
    1
    Cons
    Not User-Friendly
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Netsmart myUnity features and usability ratings that predict user satisfaction
    7.6
    Quality of Support
    Average: 8.8
    7.3
    Has the product been a good partner in doing business?
    Average: 8.7
    6.7
    Ease of Use
    Average: 8.4
    6.6
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Netsmart
    Year Founded
    1968
    HQ Location
    Overland Park, KS
    Twitter
    @netsmarttech
    4,501 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,379 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Say goodbye to having to purchase separate electronic health records to run separate service lines. Say hello to a single unified EHR that supports all your post-acute service lines, including home he

Users
No information available
Industries
  • Hospital & Health Care
Market Segment
  • 50% Mid-Market
  • 26% Enterprise
Netsmart myUnity Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Efficiency
1
Cons
Not User-Friendly
1
Netsmart myUnity features and usability ratings that predict user satisfaction
7.6
Quality of Support
Average: 8.8
7.3
Has the product been a good partner in doing business?
Average: 8.7
6.7
Ease of Use
Average: 8.4
6.6
Ease of Admin
Average: 8.7
Seller Details
Seller
Netsmart
Year Founded
1968
HQ Location
Overland Park, KS
Twitter
@netsmarttech
4,501 Twitter followers
LinkedIn® Page
www.linkedin.com
2,379 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TheWorxHub, designed by Brightly Software specifically for healthcare, is the most user-friendly, cloud-based CMMS solution today, combining asset management, compliance readiness, and safety rounding

    Users
    No information available
    Industries
    • Hospital & Health Care
    Market Segment
    • 75% Mid-Market
    • 20% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Brightly TheWorxHub Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Easy Access
    1
    Navigation Ease
    1
    Reporting
    1
    Tracking Progress
    1
    Cons
    Lack of Customization
    1
    Limited Features
    1
    Poor System Functionality
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Brightly TheWorxHub features and usability ratings that predict user satisfaction
    8.8
    Quality of Support
    Average: 8.8
    7.5
    Has the product been a good partner in doing business?
    Average: 8.7
    9.0
    Ease of Use
    Average: 8.4
    8.3
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1999
    HQ Location
    Cary, NC
    Twitter
    @brightlysw
    1,151 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    956 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TheWorxHub, designed by Brightly Software specifically for healthcare, is the most user-friendly, cloud-based CMMS solution today, combining asset management, compliance readiness, and safety rounding

Users
No information available
Industries
  • Hospital & Health Care
Market Segment
  • 75% Mid-Market
  • 20% Small-Business
Brightly TheWorxHub Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Easy Access
1
Navigation Ease
1
Reporting
1
Tracking Progress
1
Cons
Lack of Customization
1
Limited Features
1
Poor System Functionality
1
Brightly TheWorxHub features and usability ratings that predict user satisfaction
8.8
Quality of Support
Average: 8.8
7.5
Has the product been a good partner in doing business?
Average: 8.7
9.0
Ease of Use
Average: 8.4
8.3
Ease of Admin
Average: 8.7
Seller Details
Year Founded
1999
HQ Location
Cary, NC
Twitter
@brightlysw
1,151 Twitter followers
LinkedIn® Page
www.linkedin.com
956 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AL ADVANTAGE assisted living software is a "Best of Breed", cloud-based, platform designed by expert senior healthcare practitioners to assist caregivers in providing the highest quality care. Our tim

    Users
    No information available
    Industries
    • Hospital & Health Care
    Market Segment
    • 50% Small-Business
    • 33% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • AL ADVANTAGE features and usability ratings that predict user satisfaction
    9.3
    Quality of Support
    Average: 8.8
    9.2
    Has the product been a good partner in doing business?
    Average: 8.7
    8.9
    Ease of Use
    Average: 8.4
    9.2
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2010
    HQ Location
    Scottsdale, AZ
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AL ADVANTAGE assisted living software is a "Best of Breed", cloud-based, platform designed by expert senior healthcare practitioners to assist caregivers in providing the highest quality care. Our tim

Users
No information available
Industries
  • Hospital & Health Care
Market Segment
  • 50% Small-Business
  • 33% Mid-Market
AL ADVANTAGE features and usability ratings that predict user satisfaction
9.3
Quality of Support
Average: 8.8
9.2
Has the product been a good partner in doing business?
Average: 8.7
8.9
Ease of Use
Average: 8.4
9.2
Ease of Admin
Average: 8.7
Seller Details
Year Founded
2010
HQ Location
Scottsdale, AZ
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CareSuite is a quality EHR designed by senior living professionals to give you the most important tools first. CareSuite helps facilities achieve long term sustainability.

    Users
    No information available
    Industries
    • Hospital & Health Care
    Market Segment
    • 73% Mid-Market
    • 27% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CareSuite features and usability ratings that predict user satisfaction
    8.6
    Quality of Support
    Average: 8.8
    8.9
    Has the product been a good partner in doing business?
    Average: 8.7
    8.3
    Ease of Use
    Average: 8.4
    8.9
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    QuickMAR
    HQ Location
    N/A
    Twitter
    @QuickMar
    2 Twitter followers
Product Description
How are these determined?Information
This description is provided by the seller.

CareSuite is a quality EHR designed by senior living professionals to give you the most important tools first. CareSuite helps facilities achieve long term sustainability.

Users
No information available
Industries
  • Hospital & Health Care
Market Segment
  • 73% Mid-Market
  • 27% Small-Business
CareSuite features and usability ratings that predict user satisfaction
8.6
Quality of Support
Average: 8.8
8.9
Has the product been a good partner in doing business?
Average: 8.7
8.3
Ease of Use
Average: 8.4
8.9
Ease of Admin
Average: 8.7
Seller Details
Seller
QuickMAR
HQ Location
N/A
Twitter
@QuickMar
2 Twitter followers
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ePlan is an assisted living resident assessment, service plan. ePlan is for Assisted Living facilities looking to reduce the time required to produce accurate Resident Assessments and high quality Ser

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 60% Small-Business
    • 30% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ePlan features and usability ratings that predict user satisfaction
    9.3
    Quality of Support
    Average: 8.8
    6.7
    Has the product been a good partner in doing business?
    Average: 8.7
    8.9
    Ease of Use
    Average: 8.4
    7.5
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    eTasking
    HQ Location
    N/A
Product Description
How are these determined?Information
This description is provided by the seller.

ePlan is an assisted living resident assessment, service plan. ePlan is for Assisted Living facilities looking to reduce the time required to produce accurate Resident Assessments and high quality Ser

Users
No information available
Industries
No information available
Market Segment
  • 60% Small-Business
  • 30% Mid-Market
ePlan features and usability ratings that predict user satisfaction
9.3
Quality of Support
Average: 8.8
6.7
Has the product been a good partner in doing business?
Average: 8.7
8.9
Ease of Use
Average: 8.4
7.5
Ease of Admin
Average: 8.7
Seller Details
Seller
eTasking
HQ Location
N/A
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    RTasks by ResiDex is software designed to manage client and staff data for your assisted living, group home, or adult day. Use RTasks for e-charting, e-mars, assessments, care plans, incidents, notes

    Users
    No information available
    Industries
    • Hospital & Health Care
    Market Segment
    • 57% Mid-Market
    • 43% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ResiDex features and usability ratings that predict user satisfaction
    9.5
    Quality of Support
    Average: 8.8
    9.0
    Has the product been a good partner in doing business?
    Average: 8.7
    8.1
    Ease of Use
    Average: 8.4
    8.8
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2000
    HQ Location
    Circle Pines, US
    LinkedIn® Page
    www.linkedin.com
    22 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

RTasks by ResiDex is software designed to manage client and staff data for your assisted living, group home, or adult day. Use RTasks for e-charting, e-mars, assessments, care plans, incidents, notes

Users
No information available
Industries
  • Hospital & Health Care
Market Segment
  • 57% Mid-Market
  • 43% Small-Business
ResiDex features and usability ratings that predict user satisfaction
9.5
Quality of Support
Average: 8.8
9.0
Has the product been a good partner in doing business?
Average: 8.7
8.1
Ease of Use
Average: 8.4
8.8
Ease of Admin
Average: 8.7
Seller Details
Year Founded
2000
HQ Location
Circle Pines, US
LinkedIn® Page
www.linkedin.com
22 employees on LinkedIn®
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Residents, families, and staff in senior and post-acute care communities' expectations are evolving. Enhancements in communication, digitization, compliance, and retention are critical in the post-COV

    Users
    No information available
    Industries
    • Hospital & Health Care
    Market Segment
    • 50% Mid-Market
    • 40% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Carefeed features and usability ratings that predict user satisfaction
    10.0
    Quality of Support
    Average: 8.8
    10.0
    Has the product been a good partner in doing business?
    Average: 8.7
    9.7
    Ease of Use
    Average: 8.4
    10.0
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Carefeed
    Year Founded
    2020
    HQ Location
    Cincinnati, US
    LinkedIn® Page
    www.linkedin.com
    51 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Residents, families, and staff in senior and post-acute care communities' expectations are evolving. Enhancements in communication, digitization, compliance, and retention are critical in the post-COV

Users
No information available
Industries
  • Hospital & Health Care
Market Segment
  • 50% Mid-Market
  • 40% Enterprise
Carefeed features and usability ratings that predict user satisfaction
10.0
Quality of Support
Average: 8.8
10.0
Has the product been a good partner in doing business?
Average: 8.7
9.7
Ease of Use
Average: 8.4
10.0
Ease of Admin
Average: 8.7
Seller Details
Seller
Carefeed
Year Founded
2020
HQ Location
Cincinnati, US
LinkedIn® Page
www.linkedin.com
51 employees on LinkedIn®

Learn More About Assisted Living Software


What is Assisted Living Software?

Assisted living software manages resident care and facility operations, automating processes, coordinating and managing care, and reducing waste and unnecessary expenditures. Assisted living solutions are comprehensive management systems that are made up of any of the following features: facility management, EHR, eMAR, patient medical records management, and facility marketing. The software, at its core, helps your facility manage the well-being, security, and satisfaction of your residents. Additionally, many solutions support interoperability and connecting the assisted living facility with a network of health care providers and partners. The benefits of such a connection include the facilitation of smoother transitions of care and the ability for caregivers to respond quickly to changes in care plans. With an assisted living solution, you can also leverage the overall health care community and network and mediate potential risk in your residents.

Assisted living software enables the improvement of the kind and quality of services provided by the facility to residents. Assisted living facilities—also referred to as long-term care, senior living, hospice, nursing home, or CCRC—are, after all, made up of residents who now expect a high quality of life along with ancillary care services rendered. Assisted living software generates data on patients, care plans, resource allocation, and referral trends. Assisted living facilities can leverage such data to track and report on decision-making factors to identify which initiatives are producing desired results.

Key Benefits of Assisted Living Software

  • Automates repetitive and manual tasks that detract from providing optimal delivery of care
  • Streamlines staff scheduling, resource allocation, and communication with both first-party care providers and residents and residents’ families
  • Provides insight into the performance and profitability of an assisted living facility
  • Improves resident satisfaction


Why Use Assisted Living Software?

Aside from the above-mentioned facility management features and the convenience that automation brings to any health care organization, there are additional benefits that the software can bring to your facility:

Improve quality of care — Assisted living software automates manual tasks and streamlines daily workflows. By doing so, the software simplifies the management process of maintaining the assisted living facility, allowing caregivers to focus on delivering care and reducing chances of burnout.

Ensure operational efficiency — Assisted living software generates reports on occupancy, resident rosters, census, costs and finances, and medication management. The software minimizes duplicate work, streamlines communication between medical professionals, and keeps track of all activities happening within the facility. Visibility across the entire organization enables and increases efficiency.

Improving accuracy — Assisted living software improves accuracy in areas such as medication dispensing, data collection, audit preparation, regulatory compliance, remote care monitoring, referral tracking, and resident incident monitoring. With assisted living software, caregivers and facility operators can automate the notation and organization of clinical documentation, better coordinate the exchange of data between primary care and ancillary care, and ensure transparency of all activities within an assisted living facility.


Who Uses Assisted Living Software?

Assisted living software is designed to be used by managers, operators, and staff of assisted living facilities.

Facility owners, administrators, managers, and directors — These are the people who help run an assisted living facility. They can be front staff, head of marketing and communications, or director of operations. They do not have to be skilled nurses to make sure that the operational aspects of an assisted living facility run smoothly.

Nursing staff, both internal and outsourced caregivers — These are skilled nurses and health care professionals who provide custodial and clinical care to the residents of an assisted living facility. Having access to even simple information like census of facility can help schedule the number of staff available as well as coordinate shifts to accommodate the needs of the residents.

Nutritionists, dieticians, activity coordinators — These are professionals who are equipped to create and dispense meals plans or coordinate recreational activities that will engage residents. They must have access to patient records to ensure that they do not prescribe a meal plan or physical activity that will compromise the resident.

Pharmacists and medication-dispensing professionals — Many assisted living facilities have a direct line or some sort of network connection with pharmacies. This helps with accurate medication dispensing and adherence. A unified patient records database helps reduce any medication discrepancies.

Nurses, doctors, physicians, and other medical professionals that have referred the resident to the facility — Assisted living facilities do not exist in a vacuum. They depend on referrals from hospitals to maintain the minimum number of residents in the facility as well as confirm whether a certain facility is more appropriate than another for an incoming resident.


Kinds of Assisted Living Software

The different kinds of assisted living software aligns with the different kinds of assisted living communities that exist:

Assisted living— Assisted living communities provide housing and social opportunities for the aging community, as well as basic health services. However, because assisted living health services are not provided by skilled nursing caregivers, assisted living solutions should offer a staffing, scheduling, or caregiver outsourcing module that helps coordinate services rendered with the resident’s schedule.

Senior living — Senior living homes, also referred to as independent senior living, provide housing, transportation, and recreational activities for the aging population, but health care services are not necessarily offered. Managers and operators of senior living communities should look for solutions that help maintain the community, encourage communication between residents and operators, and offer functionality like meal planning, activity, and care planning.

Skilled nursing — Skilled care can only be dispensed by a nurse or medical professional that has a license to practice medicine. For example, the care that a non-skilled caretaker can provide is limited to daily living activities like bathing, dressing, and eating. Skilled nursing software, then, must have a validating or credentialing module that helps assisted living facilities verify the abilities of the nurse prior to hiring them.

Continued care retirement communities (CCRC) — CCRC provide housing to a variety of seniors, offering a continuum of care that can benefit both residents with declining health and residents that want to retire to an active, social community that offers health care services. Assisted living solutions that cater toward CCRC must have a robust resident care and documentation module to help operators and caregivers keep tabs on the progress of their residents.

Hospice — Hospice care manages the care of terminally ill patients, so assisted living solutions tailored to hospice must have strong data sharing capabilities to better streamline interoperability and exchange of patient data between hospital and hospice.


Assisted Living Software Features

Assisted living software varies in comprehensiveness. Some are complete management systems, some focus on streamlining front-office responsibilities, some coordinate nutrition and recreation activities for assisted living facilities, and some integrate with or offer insurance claims management functionality to simplify billing and accounting. The following features typically appear in any type of assisted living software.

Resident care management — Automates the creation of service plans, captures and documents delivered care and services, and schedules and analyzes resident assessments. This allows care managers to accurately assess resident needs.

Staff management — Centralizes staff records, manages the hiring and verifying of prospective caregivers, automates scheduling staff shifts, and facilitates eased communication between managers and staff.

Clinical communication and collaboration — Facilitates the immediate exchange and transmission of care summaries, referrals, discharge notifications, lab results, and other relevant data between care teams and health care facilities.

Financial management — Monitors budgeting and expenses, payables, and census and occupancy information. Generates reports on financial operations, equipping facilities with actionable insights.

Additional Assisted Living Features

Resident contact management — Maintains a database of resident profiles and contact details. Enables documentation of any incidents, behaviors, or events that may befall residents. Helps facility managers and care staff get a snapshot of each resident.

eMAR integration — Solutions that integrate with electronic medical administration records (eMAR) help the handling and monitoring of dispensing medication to residents.

Patient engagement — Provides either a portal for patient families to get updates about the resident or provides interactive patient care (IPC) tools that help residents interact with their caregivers in a modern way.

Potential Issues with Assisted Living Software

Resident expectations — The expectations of senior citizens are changing. They’re becoming more tech savvy and social and refusing to sacrifice the lifestyle they had been accustomed to prior to entering the assisted living community. If your current programming, services, and technology are unable to keep up with resident expectations and needs, then your facility will lose money, no matter what kind of solution you attempt to deploy. Make sure that the assisted living software you end up choosing can help you collect and address complaints, issues, and lines of communication.

Employee use — If the product is difficult, confusing, or time-consuming to use, your assisted living staff will be less motivated to move from your current system to a new, automated one that requires training and onboarding. Carefully consider whether you’re choosing a solution that truly fits your needs or whether it’s full of unnecessary functionality. Then consider what extra resources and support you will need for easier implementation and adoption of the tool by all of your employees.

Data breach — While assisted living software digitizes and centralizes patient and facility data, it opens up the risk for potential data breaches. Whether the software is hosted in the cloud or on premise, it can still create a security vulnerability for any unauthorized access from the community. Make sure that your facility is equipped to handle security risks.