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Therap Services Reviews & Product Details

Therap Services Overview

What is Therap Services?

Therap Services, LLC provides secure, web-based documentation, communication and electronic billing services to 7000+ Home and Community Based Service providers across the United States as well as for 20+ state government IDD and Early Intervention systems of care. This includes a certified EHR, HIPAA compliant Medicaid and private billing, service documentation and secure communication and data sharing between all stakeholders including families and self advocates.

Therap Services Details
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Product Description

Therap provides secure, online documentation, communication, billing and reporting to the intellectual disability community.


Seller Details
Seller
Therap
Year Founded
2003
HQ Location
Torrington, US
Twitter
@therapservices
526 Twitter followers
LinkedIn® Page
www.linkedin.com
160 employees on LinkedIn®
Description

Since
003, we have made it our mission to enhance the lives of individuals supported by service organizations by providing agencies the tools they need to focus on meaningful outcomes for the people they serve. Therap’s electronic record and associated functionality are built on our decades of experience as state employees, service providers, managers, and administrators who understand both the challenges and rewards of quality service provision. As a result, we possess a dedication to creating efficiencies, streamlining processes, securely connecting people and exchanging information, and integrating all aspects of service delivery – all while maintaining a focus on individuals, families, and the professionals who support them.In addition to our experience in service provision, Therap also understands the necessity of a dynamic platform that has both the adaptability and dependability to meet the ever-evolving needs of providers and government entities. Therap’s robust development and operations teams possess decades of experience in IT security and development, and that expertise is reflected in a system that is both comprehensive and flexible while also supported by a world-class security infrastructure that exemplifies our perpetual commitment to data integrity and security.This dedication has led us to become the national leader in the industry, supporting providers in all 50 states and internationally, while also meeting the diverse needs of
0 different state contracts across the country. Our partnerships with providers, communities of practice, and a comprehensive array of local/national leadership continue to inform our ongoing development and commitment to being the best at what we do.


Jeremy R.
JR
Overview Provided by:

Recent Therap Services Reviews

Verified User
A
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Therap provides excellent support"
Therap's team members are always helpful and open to questions. They provide clarification and often add additional context that helps to reduce co...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Positive experience"
All the trap staff with smiling faces willing to answer questions and teach
Summer H.
SH
Summer H.Mid-Market (51-1000 emp.)
5.0 out of 5
"Therap Services User Friendly"
Therap is a completely new system for myself to navigate. It has been super easy for myself to navigate and use. If I have any question I always us...
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Therap Services Media

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Video Reviews

209 Therap Services Reviews

4.6 out of 5
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209 Therap Services Reviews
4.6 out of 5
209 Therap Services Reviews
4.6 out of 5

Therap Services Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Therap ServicesQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Jacki J.
JJ
Compliance &amp; Training Director
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Therap Services?

I love that Therap is ever changing to the times and needs of providers. I have been a provider user since the first couple of years of Therapy. The system does reporting that makes outcomes easy to track and follow up on. Easy reporting and integrates into excellence for easy analysis. Very helpful staff when have questions. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

I can't think of anything I dislike about Therap. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

I think the dashboards are a great improvement and am excited for the AI interface for qa. This will help staff and providers ensure all needed documentation is completed. Real time saver! Review collected by and hosted on G2.com.

Sheila G.
SG
VP/COO
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Therap Services?

We have been using Therap since 2010. The amount of growth and new updates every year is impressive. They truly want to provide the easiest, fastest portal to document t and share information for the clients we serve! Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

After using Therap for 14 years I can honestly say there are no downsides with this company or its software. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

They are looking into the future always to provide the most up to date software trends that make sense for the work we do. Review collected by and hosted on G2.com.

BG
Electronic Health Records Specalist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Therap Services?

I love that every staff I've interacted with is Knowledgeable, takes feedback and does their best to make the changes in app and online. Truly a wonderful experience all around! Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

Not very many things to dislike about therap but I will say that they take feedback incredibly well and there's always a training or an action! Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

A lot of person centered practices are being taken into consideration with about me videos! Review collected by and hosted on G2.com.

KG
CNO
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Therap Services?

Therap is the best EHR system and meets the needs of our organization. It is a true partnership. Therap listens to the provider feedback and continues to make enhancements based on provider need. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

Don't a have a specific dislike. Our organizations is working to maximize Therap. Still have work to do our end to maximize full functionality. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

Use of Therap Connect in our residential settings and spreading across sites Review collected by and hosted on G2.com.

Brianda P.
BP
Community Habilitation Supervisor
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Therap Services?

Therap has been great for our agency when intaking Individuals and when providing services. We are constantly learning new features and Therap is innovating the way we document and keep track of items. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

For billing issues, Therap support does take longer for a response than other issues. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

Therap has helped us keep track of all individual plans and how we document progress. Review collected by and hosted on G2.com.

Kelly M.
KM
Quality Specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Therap Services?

Therap allows you to organize and analyze data with ease. It is able to assist with decision making and documentation. Therap aids in ensuring that consumers are receiving the best care possible Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

It takes time to learn how to navigate and pull reports to use the data Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

Therap allows us to track documentation and allows us to pull information quickly and efficiently Review collected by and hosted on G2.com.

Jasmine G.
JG
Training and development
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Therap Services?

Love that they are very innovative and creative, and the customer is first in priority. Lots of modules and the platform allows consumers to customize their services to the needs of their organization. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

N/a everything was great I have no dislikes other than the number characters allowed ( need more) Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

The character allowance on the different modules and programs Review collected by and hosted on G2.com.

Michael M.
MM
Director
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Therap Services?

Therap handles most of our documentation needs and is user friendly to understand and implement. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

There are so many ways to enter data and information. It would be nice if there were ways to better identify gaps in the system with missing data and documentation needs. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

Documentation to meet regulations and promote resident growth and development of skills. Review collected by and hosted on G2.com.

Debra H.
DH
Clinical Supports Director
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Therap Services?

I like the functionality and scope of the modules, the person centered approach and core values and the focus on development and improvements. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

I would like more focus on the qualitative data (there is a focus on billing and EVV which is r do not utilize it for). Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

Data collection Review collected by and hosted on G2.com.

JS
Director
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Therap Services?

Our agency has been using Therap for close to 10 years. It has changed the way we document and bill. All of our information is right at our fingertips. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

My only suggestion would be to simplify the dashboard a little bit. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

Keeping billing in one place and one form Review collected by and hosted on G2.com.