Video Reviews
752 out of 753 Total Reviews for StackAdapt
Overall Review Sentiment for StackAdapt
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Our experience with StackAdapt has been exceptional—none of the other programmatic vendors we've worked with have come close to providing the same level of support. They offer unmatched customer service, consistently going above and beyond to help our team succeed. Whether it’s through training resources, regular office hours, or quick responses to client needs and new pitches, StackAdapt has made programmatic accessible and manageable for our agency. Their guidance has turned programmatic into a core strength for us, and it’s clear that they’re genuinely committed to our growth and that of our clients. We couldn’t recommend them more highly! Thank you, StackAdapt, for being an incredible partner! Review collected by and hosted on G2.com.
One area StackAdapt could improve is in providing more advanced reporting and analytics tools that directly connect campaign results to our key business objectives, like lead generation. A customizable dashboard that allows us to view and analyze these metrics in real time would be incredibly valuable, making it easier to demonstrate the impact of each campaign. Having this type of functionality would elevate our ability to make data-driven decisions and share clear insights with our clients. Review collected by and hosted on G2.com.
StackAdapt is an incredible DSP for Small and Medium Size Businesses. It allows small businesses and their agencies to manage their digital media programs without having to use a bloated platform with high platform fees. StackAdapt is also agnostic from several out platforms, so you can use many of the most popular ad networks without having to use the platforms walled gardens. We use StackAdapt for many of our clients to fullfill their media serving needs and it's easy for us and a great platform for them.
Finally, customer service at StackAdapt is exceptional with their team always willing to support including coming up with plans on how expand media and ways to best utilize the platform. Review collected by and hosted on G2.com.
The only challenge that occasionally comes up with StackAdapt is related to the campaign setup process that sometimes includes a few unnecessary steps but overall, the platform is great is once you setup a few campaigns, it's pretty straight forward. Review collected by and hosted on G2.com.
The service is incredible, Guy & Luke are both awesome. They have been incredibly helpful in teaching us how to use the platform, helping us get campaigns set up, helping us put together forecasts for clients & even answering quirky super specific questions.
An absolute pleasure working with them. With their help it's been super easy to implement & integrate into our existing reporting. Review collected by and hosted on G2.com.
There have been a couple of little problems we've run into that I suspect are a my client specific problem, geo targeting specifcally has been a bit tricky recently. I reached out to Guy though & he's working with me on getting the issue resolved. Review collected by and hosted on G2.com.
StackAdapt has a highly responsive customer success team who not only ensures every question and client request is answered and taken care of in a timely manner, they go all the way to ensure our clients' campaigns are successfully optimised and make sure KPIs are met and exceeded. Review collected by and hosted on G2.com.
There is not a single thing I can think of that I do not like about StackAdapt. Review collected by and hosted on G2.com.
There are many programmatic vendors—none of them provide the level of support that we've experienced with StackAdapt. They provide our agency with the best customer service, hands down. They help our team with training materials, office hours, and are always quick to turnaround with client requests or when we need help pitching a new opportunity. They've simplified the programmatic landscape for us, reducing the barriers for entry and helping us turn programmatic into a core competency for our agency. I truly feel that they are invested in our (and our clients) success. I can't recommend them enough. Thanks for all you do! Review collected by and hosted on G2.com.
I'd love for them to make advanced reporting and analytics more accessible. We're a performance marketing agency, so our clients are used to (and expect) us to translate all campaign results back into real business objectives (revenue, profit, etc.). The majority of the value derived from a programmatic campaign comes from the brand lift / halo effect that your ads will have on the rest of your marketing efforts, so it's essential that we report on these kinds of metrics and can easily tell the story that showcases the value of the campaigns. The StackAdapt team has been incredibly helpful with some of this data, but in an ideal world, this information would be readily accessible (and able to be pulled from an API into our multi-channel reporting dashboards). Review collected by and hosted on G2.com.
In searching for an ideal DSP, we needed one that could provide a variety of tactics, ad fraud protection, easy-to-use interface, and helpful customer service when needed. StackAdapt has not only provided all of those things, but the team always brings solid advice, recommendations, and guidance; the campaigns we've run have exceeded benchmarks and client expectations; and we consistently look like heros. Not only do the programmatic tactics allow us to offer full-funnel strategies, but the PMP buys have been perfectly executed as well. We also have very high standards for our reporting, and their API integrates perfectly with our live dashboard. Couldn't recommend this platform and team more highly! Review collected by and hosted on G2.com.
So far, we haven't seen much in terms of downside. Yes, the CPMs could be a bit lower - but I'll take those rates along with the quality inventory and performance they bring. Review collected by and hosted on G2.com.
StackAdapt's managed services are such an asset to our small, nimble team. They have become a part of our marketing strategy team and help us to identify the best-use of our client's investments. We also are able to get campaigns and tactics up and running easily and quickly. Our Stack team is always there to answer a question or make an optimmization. Review collected by and hosted on G2.com.
Stack's reporting dashboards are a little confusing, but I'm getting better the more I use it. It's definitely not a beginner-friendly interface. Review collected by and hosted on G2.com.
The team has been excellent. As a new Media Buyer for an ad agency, I've had a lot to learn and they have been very patient and supportive while I get ramped up. Review collected by and hosted on G2.com.
Dont have anything to compare it agaisnt so I cant say it's lacking anything that compeititors may have. That said, no complaints from me. Review collected by and hosted on G2.com.
Exceptional team collaboration, swift response times, clear communication, and well-crafted strategic planning. Review collected by and hosted on G2.com.
N/A - I can't fault this platform. I've used it for 3+ years! Review collected by and hosted on G2.com.
StackAdapt is one of the most user friendly DSP's that I have used. From the forecasting tool to the custom audience options, it truly is a one stop shop for our programmatics media buys. Last but not least, the SA team does a great job of keeping us updated on new features and supporting our team when assitance is needed. Review collected by and hosted on G2.com.
The only complaint the I have is with the API connection that we use to feed our live dashboards. We can't get very detailed with our reporting because of the limitations with dimensions / metrics that are available through the API. Review collected by and hosted on G2.com.