SolarWinds Observability Pros and Cons

The feature i like most are the pie charts and maps, they are very easy to read and you can glance at them to get a lot of info on my data. Also customer service is top notch, any issue they have the answer or can give pointer on how to configure any thing you may need. Review collected by and hosted on G2.com.

The feature i like least are the emails, they can be written better to show whats going on and not have to login to SW to check whats going on. Review collected by and hosted on G2.com.

give the error right away if anything changes Review collected by and hosted on G2.com.

Needs better UI since lots of things compress Review collected by and hosted on G2.com.

How much data and insight you can receive over your entire network. Review collected by and hosted on G2.com.

As of now, I have zero complaints. It has saved us 5 times since having this up and running. Review collected by and hosted on G2.com.

Cost is very less as compared with other monitoring tools and vendor support is best. Review collected by and hosted on G2.com.

I like almost everything nothing which can be pointed out. Review collected by and hosted on G2.com.

It was easy to upgrade from an alacart SolarWinds model to the Hybrid Cloud Obserability SolarWinds.

Support has always been good, and available 25x7.

SolarWinds has a robust interface with excellent alerting granularity.

Easy to customize dashboards to fit needs. Review collected by and hosted on G2.com.

Still having issues with the Healthcheck monitoring SolarWinds application server reboots and upgrades. Review collected by and hosted on G2.com.

Its good for Mnitoring servers and creating an auto tickets its good . Review collected by and hosted on G2.com.

Resource Monitoring is very Good even its auto recovered the mesage. Review collected by and hosted on G2.com.

We are a user of Solarwinds NPM from last 3+ years. This product is allowing us to monitor 700+ Virtual Firewalls of different vendors hosted as NFV devices on prem. We are able to monitor and act immediately using its integration to create tickets on salesforce and trigger emails. We are also able to generate reports using its easy to use feature. This helps in generating reports and sharing with upper management for review. In simple words, it does best whats its supposed to do and brings ease for the users in implementing. Auto discovery is one great feature. Review collected by and hosted on G2.com.

Although it has a bigger community where you can find answers to your questions. However, their customer support is not that great. We feel that there is huge delay in raising query vs getting response back from them, We are a regular user of this product..almost daily basis and so we need them to provide us immediate response when in need so that we solve the issue. Review collected by and hosted on G2.com.

The cloud observability is just amazing, it does everything for me from managing to scaling and from monitoring to contolling. It seems there is no where else to go for my application for such simple implementation and integration. Even the customer support is very effective in terms of reply and efficiency. I recommend to some who is looking for standalone platform to manage cloud services for their application. Review collected by and hosted on G2.com.

According to me only one thing I was little dissappointed which is pricing. May for someone its fair with large application to handle but not for everyone. Also, the frequency of the usage needs to be monitor at every stage. Review collected by and hosted on G2.com.

The option to work off line means that it can plug into our OT enviroment, and prodive great visiablity Review collected by and hosted on G2.com.

Linking the dashboards can require a lot of work Review collected by and hosted on G2.com.

It helps to detect and analyz our networks.We use it to monitor our routers, switches and Firewalls.

We use to manage hardware helthand and update hardware health statistics in deployed SolarWinds Platform.

It's easy to use because it has very simple of GUI.

When we need to configure or have a problem we call support to solve it so this is helpfull. Review collected by and hosted on G2.com.

we do not have access to configure some features and customize any thing that help us in our work. Review collected by and hosted on G2.com.