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SolarWinds Observability Reviews & Product Details

SolarWinds Observability Overview

What is SolarWinds Observability?

SolarWinds® Observability is a full-stack observability solution that addresses the needs of modern organizations of all sizes by providing deep visibility into their hybrid ecosystems while affording the utmost flexibility in how their solution is deployed. SolarWinds Observability delivers expanded monitoring and management of both on-prem and cloud environments to help you optimize performance and ensure availability across today’s modern, distributed hybrid IT infrastructures. With built-in intelligence leveraging AIOps-powered capabilities, SolarWinds Observability is designed to accelerate issue remediation by helping you detect, troubleshoot, and resolve problems faster and more efficiently. Key Benefits: - Reduce downtime and improve service reliability with comprehensive, full-stack hybrid IT visibility: Gain a holistic view of your networks, on-prem and cloud infrastructure, applications, logs, digital user experience, databases, and security (some capabilities require additional purchase and integration with other SolarWinds products). - Flexibility to monitor and observe your way: Our service is available in two deployment options (self-hosted and SaaS) to suit your needs. While both options provide comprehensive visibility across hybrid IT environments, our self-hosted option integrates with other self-hosted SolarWinds services, such as security and storage monitoring. In contrast, our SaaS option delivers deeper monitoring for custom and cloud-based applications and user experience. - Increase operational efficiency with built-in intelligence and ever-evolving AI/ML: SolarWinds is continually enhancing its machine learning capabilities, including advanced predictive analysis, which can help prevent issues before they impact your customers. In addition, anomaly-based alerts and log pattern analysis improve decision-making and reduce the time it takes to troubleshoot a problem. - Reduce costs: Eliminate the need for multiple monitoring tools with a single, integrated solution.

SolarWinds Observability Details
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Product Description

SolarWinds® Hybrid Cloud Observability is a full-stack observability solution designed to integrate data from across IT on-premise and multi-cloud environments. The solution includes built-in intelligence designed to help customers optimize performance, ensure availability, and reduce remediation time across IT infrastructures. It is intended for all organizations and industries. Hybrid Cloud Observability is designed to: - Help users resolve issues quicker with better visibility of the environment - Deliver value across the organization with increased efficiency accruing from proactive responsiveness

How do you position yourself against your competitors?

Many monitoring and observability solutions in the market today focus on either on-prem or cloud architecture, forcing IT organizations to prioritize one environment over the other. Organizations often end up relying on multiple disparate solutions to manage the different aspects of their technology stack, leading to information siloes and visibility gaps. SolarWinds® Observability brings 25 years of innovation and experience in monitoring and observability technologies to deliver expanded monitoring and management of both on-prem and cloud environments. The solution helps organizations reduce tool sprawl, accelerate issue resolution, gain deployment flexibility, and be cloud-ready.


Seller Details
Company Website
Year Founded
1999
HQ Location
Austin, TX
Twitter
@solarwinds
20,040 Twitter followers
LinkedIn® Page
www.linkedin.com
2,655 employees on LinkedIn®
Ownership
NYSE: SWI
Description

SolarWinds provides powerful and affordable IT management software to customers worldwide from Fortune 500 enterprises to small businesses.


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Recent SolarWinds Observability Reviews

JM
Jez M.Small-Business (50 or fewer emp.)
4.0 out of 5
"A good suite of tools for those currenlty without an SolarWinds Observabulity Self-Hosted license."
Dark theme out of the box saves on power and user's eyes, but more importantly the depth of detail avaialble on the behviour of applications monite...
Alon D.
AD
Alon D.Small-Business (50 or fewer emp.)
3.5 out of 5
"Good observability system for simpler systems, but a downgrade from Papertrail"
Nice UI. Fairly powerful alerting system. Cost effective. Fairly easy to implement by connecting it to our various microservices. Easy. We use it c...
SM M.
SM
SM M.Mid-Market (51-1000 emp.)
4.5 out of 5
"Solarwinds Observability a great monitoring tool"
Solarwinds Observability is a great monitoring tool that helps us to continuously and effectively monitor our infrastructure 24/7 - Very easy to u...
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SolarWinds Observability Media

SolarWinds Observability Demo - ITOM Executive Dashboard
SolarWinds Observability Demo - Performance Analysis Dashboard
SolarWinds Observability Demo - Observability Maps
Play SolarWinds Observability Video
Play SolarWinds Observability Video

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Video Reviews

779 SolarWinds Observability Reviews

4.3 out of 5
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779 SolarWinds Observability Reviews
4.3 out of 5
779 SolarWinds Observability Reviews
4.3 out of 5

SolarWinds Observability Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SolarWinds ObservabilityQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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RP
Monitoring &amp; Observability Team Lead
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about SolarWinds Observability?

I like the new per-Node cost model. It is also a very mature product with good coverage of historical / on-prem environments. The flexibility of alerting is great too. The product is easy to use with a lot of documentation available. Users also find it easy to use. It's easy to ingegrate due to on-prem database. Implementation is relatively easy too. Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Observability?

We have issues with stability and reliability of the product sometimes. Also it's still far behind competition when it comes to Cloud and containter based monitoring, AI features and log monitoring. Customer support is not great, with support reps not looking into root causes and just trying to clear or reinstall things. Review collected by and hosted on G2.com.

What problems is SolarWinds Observability solving and how is that benefiting you?

SolarWindes provide in-depth monitoring of on-prem environments, servers, network devices etc. It allows us to pick up issues quickly and the product is easy to use for our users. Review collected by and hosted on G2.com.

Alon D.
AD
CTO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about SolarWinds Observability?

Nice UI. Fairly powerful alerting system. Cost effective. Fairly easy to implement by connecting it to our various microservices. Easy. We use it constantly since we got it. Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Observability?

Slack notifications were significantly downgraded in the recent forced migration from Papertrail. It is a meaningful issue that hurts usability. Customer support has been unhelpful when it comes to this, waiting for their feedback for some weeks now. Review collected by and hosted on G2.com.

What problems is SolarWinds Observability solving and how is that benefiting you?

The system has been pretty useful for keeping tabs on our complex IT setup. The platform integrates various monitoring tools, which simplifies how we track our servers, applications, and cloud services. It's particularly good at handling real-time logs, helping us catch and address issues quickly. It has pretty good alerting and helps us keep on top of errors in our various environments. Review collected by and hosted on G2.com.

SM M.
SM
Sr. Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about SolarWinds Observability?

Solarwinds Observability is a great monitoring tool that helps us to continuously and effectively monitor our infrastructure 24/7

- Very easy to use

- Implementation time is very nominal Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Observability?

- Integration and troubleshooting could be better

- Real time geo mapping option could be improved

- IPAM solution needs more improvement

- Customer support is not up to the mark Review collected by and hosted on G2.com.

What problems is SolarWinds Observability solving and how is that benefiting you?

It is a package containing multiple products that we use regularly

It helped us to renew one product rather than multiple different items

it has more features and tools than the previous version Review collected by and hosted on G2.com.

JM
Founder &amp; Pricipal Consultant
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about SolarWinds Observability?

Dark theme out of the box saves on power and user's eyes, but more importantly the depth of detail avaialble on the behviour of applications monited via Observability will give developers insight into how they can improve their products. Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Observability?

To get the most out of the product, and to close the gaps compared to it's more fully featured Observability Self-Hosted stablemate, you really need to have licenses for both, increasing the TCO. Review collected by and hosted on G2.com.

What problems is SolarWinds Observability solving and how is that benefiting you?

Primarily my businesses uses it to get deeper insight into how the applications we use are functioning. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about SolarWinds Observability?

The feature i like most are the pie charts and maps, they are very easy to read and you can glance at them to get a lot of info on my data. Also customer service is top notch, any issue they have the answer or can give pointer on how to configure any thing you may need. Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Observability?

The feature i like least are the emails, they can be written better to show whats going on and not have to login to SW to check whats going on. Review collected by and hosted on G2.com.

What problems is SolarWinds Observability solving and how is that benefiting you?

Solarwinds help me find what NIDS may be down and can provide an indepth analysis. Review collected by and hosted on G2.com.

nguyen t.
NT
service desk
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about SolarWinds Observability?

give the error right away if anything changes Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Observability?

Needs better UI since lots of things compress Review collected by and hosted on G2.com.

What problems is SolarWinds Observability solving and how is that benefiting you?

server down Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SolarWinds Observability?

How much data and insight you can receive over your entire network. Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Observability?

As of now, I have zero complaints. It has saved us 5 times since having this up and running. Review collected by and hosted on G2.com.

What problems is SolarWinds Observability solving and how is that benefiting you?

Before we had this up and running, our data center would completley go dead due to power outages. The last team had did a half job of setting up PRTG and we wouldnt know the data center would go offline until we heard from a user that something wasnt working. Now, we are able to receive alerting the correct way and be able to respond proactively instead of reactively like before. Review collected by and hosted on G2.com.

Nitesh B.
NB
Assistant Consultant
Computer Software
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SolarWinds Observability?

Cost is very less as compared with other monitoring tools and vendor support is best. Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Observability?

I like almost everything nothing which can be pointed out. Review collected by and hosted on G2.com.

What problems is SolarWinds Observability solving and how is that benefiting you?

We used to have limited number of servers and pollers earlier but after moving to the Observability cloud we can have n number of pollers and everything is managed very well. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SolarWinds Observability?

It was easy to upgrade from an alacart SolarWinds model to the Hybrid Cloud Obserability SolarWinds.

Support has always been good, and available 25x7.

SolarWinds has a robust interface with excellent alerting granularity.

Easy to customize dashboards to fit needs. Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Observability?

Still having issues with the Healthcheck monitoring SolarWinds application server reboots and upgrades. Review collected by and hosted on G2.com.

What problems is SolarWinds Observability solving and how is that benefiting you?

Sending alerts to our NOC for network outages, and server issues. This allows us to resolve issues faster. Review collected by and hosted on G2.com.

Adya charan D.
AD
Support Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about SolarWinds Observability?

Its good for Mnitoring servers and creating an auto tickets its good . Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Observability?

Resource Monitoring is very Good even its auto recovered the mesage. Review collected by and hosted on G2.com.

What problems is SolarWinds Observability solving and how is that benefiting you?

NO Problme , its little bit slow to open the platform Review collected by and hosted on G2.com.