
The sales representative was exceptionally responsive and returned calls promptly during the initial sales phase, which initially built trust before the onboarding process became non-transparent and confusing. Review collected by and hosted on G2.com.
The onboarding process was confusing and lacked transparency. I was charged fees never disclosed in my signed agreement, resulting in a markup of over 42% on ad spend. Additionally, I received contradictory info on campaign status, making it impossible to trust their reporting or management. Review collected by and hosted on G2.com.
Thank you for your feedback, Ronald. We take matters of billing and transparency very seriously. Following a thorough review of your account, we have confirmed that all billing is accurate and strictly aligns with the margin terms in your signed agreement. Our team has reached out directly to provide clarity on how these industry-standard calculations are applied to ad spend and to ensure all charges were accounted for correctly. We appreciate your input and wish you the best with your business.





