It's been two months since this profile received a new review

Salesfire Reviews & Product Details

Salesfire is an eCommerce tool that helps online retailers to optimise their customer journey and increase conversions. The solutions Salesfire offers include: • Data capture technology • On-Site Messaging • Email • SMS • Recommendations • Search • Salesfire AI • Digital Assistant • Visually Similar Search • Analytics Salesfire can identify more of your anonymous visitors, personalise the customer journey, and drive sales with optimised email and SMS retargeting. Offering AI-driven insights and automation, Salesfire can help you streamline your marketing costs and deliver meaningful results. With Salesfire’s data capture technology, you can collect more valuable information about your shoppers’ behaviour. Salesfire boosts your marketing opt-ins by displaying campaigns to collect email addresses and phone numbers at key points across your site. Salesfire AI then maintains an up-to-date profile of each visitor's interests and shopping behaviour, even if they return to your site anonymously or from another device. This allows you to deliver personalised experiences without relying on third-party cookies. Salesfire helps you deliver a shopping experience as unique as each customer. By capturing detailed shopper data, Salesfire AI can automatically trigger personalised email and SMS campaigns that effectively re-engage and bring your shoppers back on site. You can also tailor the on-site experience and guide your shoppers to checkout with our On-Site Messaging, Recommendations and Search solutions. With Salesfire, you can: • Grow your marketing subscribers by up to 300% • Increase your revenue by up to 9.2% with re-engagement emails • Increase your AOV by up to 37% with SMS marketing • Access in-depth insights into shopper behaviour with detailed analytics • Integrate data collected with paid channels like Google Ads to enhance their performance

Seller

Salesfire

Discussions

Salesfire Community

Overview by

Emma Foster

Top-Rated Alternatives

View All Alternatives

Salesfire Integrations

(2)

Integration information sourced from real user reviews.

Salesfire Media

Salesfire's data capture technology deploys at key moments on your site to increase marketing opt-ins.

Salesfire's AI-powered Search function and Recommendations leverage shopper data to personalise the entire on-site experience.

Send targeted emails and SMS campaigns through Salesfire to reclaim potentially lost sales.

Salesfire AI can recognise your existing shoppers for retargeting, even if they are shopping anonymously or from another device.

Create a data-driven marketing strategy using insights from Salesfire's analytics dashboard.

Use data from Salesfire to improve the performance of external marketing channels like Google Ads.

G2 reviews are authentic and verified.

Here's how.

RD

Richard D.

Ecommerce & Data Analytics Manager

Small-Business (50 or fewer emp.)

6/19/2025

"A Partnership That Delivers"

5/5

What do you like best about Salesfire?

Salesfire has been an exceptional partner, delivering outstanding results through their managed service and playing a pivotal role in driving significant uplift across our revenue, customer acquisition, and retention. Their team's deep expertise, clear passion for what they do, and proactive approach make them not only highly effective but also a real pleasure to collaborate with. Always forward-thinking, the Salesfire team continually pushes the platform’s capabilities, ensuring we stay ahead of the curve in a fast-moving digital landscape. Review collected by and hosted on G2.com.

What do you dislike about Salesfire?

There’s genuinely nothing we dislike; the experience has been consistently positive, and Salesfire continue to exceed expectations. Review collected by and hosted on G2.com.

What problems is Salesfire solving and how is that benefiting you?

Salesfire plays a key role in helping us tackle several core business challenges as we scale. Their solutions support our rapid growth in first-party customer data by enabling more effective and timely communication, driving stronger customer engagement and boosting brand awareness. They also ensure our customers receive highly relevant on-site search results, enhancing the user experience and increasing conversion opportunities. Additionally, Salesfire allows us to effortlessly merchandise our vast product catalogue at a granular level, making it easy to highlight similar or related products and maximise cross-sell potential. Review collected by and hosted on G2.com.

DC

Dan C.

Project Manager

Small-Business (50 or fewer emp.)

6/19/2025

"Brilliant Advice."

5/5

What do you like best about Salesfire?

Harriet has been a pleasure to work with over the years, her advice and enthusiasm is really lovely to see. We always look forward to Harriet's suggestion's and her follow up emails are always so clear and make it easy for us to review during our busy days. Review collected by and hosted on G2.com.

What do you dislike about Salesfire?

Sometimes features take awhile to develop - but this is us just being picky! Review collected by and hosted on G2.com.

AL

Adam L.

Small-Business (50 or fewer emp.)

6/10/2025

"Outstanding team to work with, great products for CRO and emailing"

5/5

What do you like best about Salesfire?

The whole team at salesfire are amazing! Nothing is ever too much when you need help with something.

I work very closely with Wayne & Charlie and I must say I could not be happier with them both.

Always kept updated with new feature releases and regular catch uos just to ensure i'm happy and to see if I need any help with anything. Review collected by and hosted on G2.com.

What do you dislike about Salesfire?

There is nothing that I dislike about salesfire. Review collected by and hosted on G2.com.

What problems is Salesfire solving and how is that benefiting you?

Salesfire solves the major problem of anonymous data and enables you to retarget many more customers especially with cookie deprecation meaning that traditional tracking and remarketing tactics are slowly becoming less and less useful.

The AI automations are converting 5-6X higher than traditional remarketing. Review collected by and hosted on G2.com.

CB

Callum B.

Digital Marketing & Website Executive

Small-Business (50 or fewer emp.)

7/15/2025

"Good product for e-commerce sites"

4/5

What do you like best about Salesfire?

It lets you get more visibility of your customers on the site that you could traditionally miss and market to them. Review collected by and hosted on G2.com.

What do you dislike about Salesfire?

I find the analytics a little messy and inflated. They class conversions a lot simpler therefore looking like its performing better than it is. It is still a powerful tool but for those who are not thorough in their reporting they may not pick up on inflations. Review collected by and hosted on G2.com.