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Luigi's Box Reviews & Product Details

Luigi's Box Overview

What is Luigi's Box?

Luigi's Box is a product search and discovery solution suitable for any e-commerce platform. Luigi's Box magic starts with detailed analytics dashboards giving you all the relevant information about the performance of search & navigation elements on your site. Learn more about the performance of your platform and ensure the best results thanks to AI-powered Search, Recommender, and Product Listing. Give your visitors the ultimate tools to discover your products as efficiently as possible. Luigi's Box is software that you and your customers will enjoy using. Luigi's Box is a year-by-year awarded solution with the "easiest to use" software. Our advanced features are suitable for any industry or business platforms owners. Over the years of operation, we have established several successful collaborations, evidenced by case studies from our satisfied customers, such as O2, Mountfield, Answear, or Dr.Max. Our products have helped them increase search usage and conversions by several hundred percent. Their success stories and other business growth case studies are available on our website. Luigi's Box offers a user-friendly seamless integration and setup - to start using, just paste the tracking script into the header of your web. Furthermore, we offer several other types of implementation for more demanding clients. In addition, we have a team of specialists and quality customer support, always ready and glad to help. Furthermore, Luigi's Box doesn't affect the functionality of your website, including rendering. So what are you waiting for? Increase your revenue via better search and product recommendations and avoid any inconveniences that could stand in your way of becoming a market leader.

Luigi's Box Details
Product Website
Languages Supported
Belarusian, Bosnian, Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Estonian, Basque, Finnish, French, Scottish Gaelic, Irish, Galician, Croatian, Hungarian, Icelandic, Italian, Latvian, Lithuanian, Luxembourgish, Macedonian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swedish, Turkish, Ukrainian
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Product Description

Luigi’s Box is a set of tools for ecommerce & enterprise companies to improve their search & product discovery experience.

How do you position yourself against your competitors?

We offer a complete product search & discovery solution with a unique combination of tools and features. Luigi's Box offers multiple integration options (including API or self-service), great 24/7 support, compatibility with any platform or marketplace, and top-notch functionality on mobile devices. Furthermore, we offer flexible pricing options and constant product advancement without extra fees. Discover what's in the box and see why we're a great option for your business.


Seller Details
Company Website
Year Founded
2016
HQ Location
Bratislava
Twitter
@LuigisBox
168 Twitter followers
LinkedIn® Page
www.linkedin.com
111 employees on LinkedIn®
Description

Luigi’s Box is a set of tools for e-commerce (search analytics, site search & product discovery), that helps you to increase your sales and conversions by providing your visitors with the best possible shopping experience. From search to product discovery, we cover all the interactions while giving you complete control and data for your business decisions. Increase your sales & conversions through a better search & product discovery experience.


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Overview Provided by:

Recent Luigi's Box Reviews

Łukasz M.
ŁM
Łukasz M.Mid-Market (51-1000 emp.)
4.5 out of 5
"Really good solution"
Simplicity of back-office - only the most needed functions. Quality of search engine - they have really good product, which our customers like. ...
DD
Denis D.Mid-Market (51-1000 emp.)
4.5 out of 5
"Excellent Search & Recommendation Tool – Highly Recommended!"
We've been using Luigi's Box for a while now, and it has significantly improved our website's search and recommendation capabilities. The AI-powere...
AS
Adam S.Mid-Market (51-1000 emp.)
5.0 out of 5
"My experience so far..."
I've been using Luigi's Box for a while now, and I have to say it's been a game-changer. The ease of use is outstanding—the interface is intuitive,...
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Luigi's Box Media

Luigi's Box Demo - Luigi's Box - Search Overview
The main dashboard analyzes Search effectiveness, highlights trends, and flags lost or no-result queries. Use this to add synonyms or include sought-after products and services.
Luigi's Box Demo - Luigi's Box - Recommender Analytics
This funnel chart shows impressions, clicks, and conversions for each recommendation, with options to analyze assisted or direct conversions.
Luigi's Box Demo - Luigi's Box - Product Listing Analytics
The Product Listing overview shows data like conversions, transactions, clicks, and more. Explore conversion rates by category or product, and analyze low-traffic products.
Luigi's Box Demo - Luigi's Box - Search Query Timeline
This overview presents a timeline of query performance along with a heatmap of the most clicked products.
Luigi's Box Demo - Luigi's Box - A/B Tests
A/B Tests let you test variants to identify what works and refine new strategies.
Luigi's Box Demo - Luigi's Box - Search Fixit Rules
The Fixit rule automatically applies predefined solutions to resolve issues such as no results, irrelevant results, or misspellings by suggesting alternatives, refining queries, or correcting errors.
Play Luigi's Box Video
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Official Interactive Demo

Luigi's Box demo available

Try an interactive demo created by the software seller (right here on G2).

Official Downloads

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354 Luigi's Box Reviews

4.8 out of 5
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354 Luigi's Box Reviews
4.8 out of 5
354 Luigi's Box Reviews
4.8 out of 5

Luigi's Box Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Luigi's BoxQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
AS
Purchase manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Luigi's Box?

I've been using Luigi's Box for a while now, and I have to say it's been a game-changer. The ease of use is outstanding—the interface is intuitive, and setting everything up was straightforward. The search functionality on my website has improved dramatically—results are super accurate, fast, and personalized. It’s made it so much easier for users to find exactly what they’re looking for.

The customer support team has been fantastic—always quick to respond and really helpful. A special thanks to Ms. Rintelova for always being there when we needed assistance. The number of features Luigi's Box offers is impressive, covering everything from advanced search capabilities to smart product recommendations, which are spot-on and have definitely helped increase engagement and conversions.

On top of that, the frequency of use is high, as it seamlessly integrates into daily operations, and the ease of integration with our existing systems made the transition smooth. The analytics are easy to understand and provide great insights for continuous improvement.

I’d definitely recommend Luigi's Box to anyone wanting to improve their website’s search experience. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

While Luigi's Box offers excellent search functionality, it can take some time to fully customize the settings to fit specific needs. Additionally, the pricing might be a bit high for smaller businesses with limited budgets but all in all, once you set it all up, it is definitely a very useful tool. Review collected by and hosted on G2.com.

What problems is Luigi's Box solving and how is that benefiting you?

It helps us with analyzing what the customers are looking for and navigate them to their products better and implement goods that they might be looking for. Review collected by and hosted on G2.com.

Łukasz M.
ŁM
E-commerce Project Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Luigi's Box?

Simplicity of back-office - only the most needed functions.

Quality of search engine - they have really good product, which our customers like.

Reliability - after changing search engine for Luigi's solution we haven't thought about search engine - works stable in background for whole year. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

We are during process of adding new shop on foreign market. Generally new shops is copying of this on polish market (it is changing only language and id shop - the same API). Unfortunately they are configuring this new Search Engine from the beginning what is time consuming. Processes in this company are really strange. Review collected by and hosted on G2.com.

What problems is Luigi's Box solving and how is that benefiting you?

Luigis is faster than previous search engine and return better results. We don't need to have our own IT support for Search Engine Solution. Review collected by and hosted on G2.com.

Response from Matej Kukucka of Luigi's Box

Dear Łukasz.

Thank you for your positive review and for highlighting the aspects of Luigi's Box. We’re pleased to hear that our project management, backoffice simplicity, and search results quality have met your expectations.

We apologize for any confusion regarding our agreement. We strive for clarity and transparency in all our communications, and we'll take your feedback into account to improve this aspect of our service.

We remain committed to providing you with the best possible service.

Thank you once again for your review. Your feedback is invaluable to us.

Best Regards, Martin from Luigi's Box

Beth O.
BO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Luigi's Box?

Luigi's box is extrememly helpful in helping customers find what they are looking for. Often our customers do not know exactly what an item they want is called within the industry and the search is very helpful in picking out what the customer actually wants compared to what they are asking for. I like that it displays the closest thing to what has been asked for and also other options that may aslo be what the cusotmer means. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

as a business it would be really helpful to have more payment options to pay for the service offered. Review collected by and hosted on G2.com.

What problems is Luigi's Box solving and how is that benefiting you?

One of the main problems Luigi's box is solving is that our previous search facility was extremely specific and often not turning up any results when customers searched for things that were not the exact title of any item we sell. With the new search facility customers are finding it much easier to look for what they need and other similar items that may be of interest to them, this benefits us as the customers are much more likely to purchase if they can easily find what theyre looking for. The ability to analyse searches etc is also very beneficial as we can see what our customers are looking for whether they have purchased from us or not it allows us to see what is of interest to people and to find things we should add to our range that we have not yet got for sale. Review collected by and hosted on G2.com.

Response from Martin Janco of Luigi's Box

Thank you for your valuable feedback! 👍 We're pleased to hear that Luigi's Box is solving the problem of specific search results and helping your customers find what they need. It's perfect to hear that the search analysis is providing valuable insights for your business 📊

Tara O.
TO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Luigi's Box?

Luigi's box was extremely easy to integrate, and customization was also very simple. Search results are very accurate and intuitive, and is great for our customers to easily find what they are looking for. The fact that the search picks up synonyms and mis-spellings is particularly good for our users. The boost function is a brilliant tool for getting the products we want in front of customers. The price is very reasonable especially for the tools it offers. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

No ability to pay by direct debit, and could be even more customization options in terms of layout and how results are displayed. Review collected by and hosted on G2.com.

What problems is Luigi's Box solving and how is that benefiting you?

Luigi's box solves a few of our problems, such as picking up synonyms and customer's mis-spellings to ensure that the search still works and displays relevant content to them. The intuitive search becoming more accurate as you type is time saving and helpful particularly for our end users. This means that customers who don't have lots of time to be searching websites through lots of products are encouraged to place an order and not put off by time consuming searching. It also means that for customers who may have time but are searching for specific product groups are easily and quickly guided to the relevant options for them, improving our website useability and showing us as a modern, user friendly ecommerce site. For us as a business, it also provides within the analytics section, trending searches and non converting searches allowing us to boost popular products and look at new product development. Review collected by and hosted on G2.com.

Response from Martin Janco of Luigi's Box

Thank you for sharing your experience with Luigi's Box 👍 We're glad to hear that the search functionality, including synonyms and mis-spellings, is benefiting your customers.

Gavin H.
GH
Director
Retail
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Luigi's Box?

Installation was easy and our IT team had no issue at all. They even said the integration was the best of any module we have used. In addition the features and the platform customisation are perfect for what we needed and it was the best price we found. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

I hinestly cannot think of any downsides with Luigi search. our customer feedback has been that it has greatly improved the seacrh functionality on our site. Review collected by and hosted on G2.com.

What problems is Luigi's Box solving and how is that benefiting you?

We have used a few seach providers over the years and the search was always slow or did not return the most relevant results. We even tried building our own search module but this was very time consuming and never worked quite how we wanted. The out of the box features in luigi solved all our issues straight away. The search results are perfect and also quick and the cost is low. The search system returns great results but you can also use the built in features to boost items you want to push and this works really well. Review collected by and hosted on G2.com.

Response from Martin Janco of Luigi's Box

We're pleased to hear that Luigi's Box has solved your search issues. It's great to know that the built-in features have been effective in boosting items as well. Thank you for choosing Luigi's Box for your search needs! 💙

MD
sales representative
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
(Original )Information
What do you like best about Luigi's Box?

We use Luigi's Box for our two sites and it is a very powerful search engine with background statistics. The tool solved the problem of insufficient descriptions, filtering and categorization of parameters. These parameters become irrelevant with a powerful search engine. At the same time, we can monitor what our customers are looking for and adapt the website's offer to the demand. AI handles search very well, so customers don't even have to browse the entire web. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

Feeds and integrations need to be set up correctly for everything to work properly. This can be time-consuming and requires technical knowledge of the issue.

For smaller businesses, the cost of using Luigi’s Box can be higher, which can be a barrier, especially if they are on a tight budget. Review collected by and hosted on G2.com.

What problems is Luigi's Box solving and how is that benefiting you?

Luigi’s Box provides us with accurate and relevant search results, improving the user experience and increasing the satisfaction of our customers. Using AI and machine learning, Luigi’s Box can tailor product recommendations based on our users’ behavior, leading to higher engagement and conversions.

It is easy to integrate and use, saving time and reducing implementation costs. It provides detailed analytical tools to help optimize content and improve search on our site. Review collected by and hosted on G2.com.

Response from Martin Janco of Luigi's Box

We're glad to hear that Luigi's Box has been a powerful search engine solution for your two sites, improving the user experience and customer satisfaction.

DD
Purchaser
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Luigi's Box?

We've been using Luigi's Box for a while now, and it has significantly improved our website's search and recommendation capabilities. The AI-powered search is incredibly accurate, delivering relevant results quickly and efficiently. Our customers can find what they need with ease, leading to higher engagement and conversions.

If you're looking for a powerful search and recommendation solution, Luigi's Box is definitely worth it! Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

I can't really think of any cons,the implementation was smooth, and the support team is always helpful and responsive. Review collected by and hosted on G2.com.

What problems is Luigi's Box solving and how is that benefiting you?

Helps us understand customer behaviour and optimise our content accordingly Review collected by and hosted on G2.com.

MS
PM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Luigi's Box?

I appreciate how Luigi’s Box helps understand customer preferences and user search behavior. The Autocomplete function is particularly valuable, as it assists customers who may not know exactly what they are looking for by guiding them to relevant categories or products. Additionally, the ability to insert banners is a great feature for promoting special offers or campaigns, serving as an effective reminder for customers. Overall, it’s an intelligent tool that enhances search on our website. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

We are satisfied and have no complaints. Review collected by and hosted on G2.com.

What problems is Luigi's Box solving and how is that benefiting you?

Significantly increases conversion rate // Easy to integrate, stats are very helpful Review collected by and hosted on G2.com.

Response from Martin Janco of Luigi's Box

Thank you for your positive feedback! 👍We're glad that Luigi’s Box helps your customers find what they're looking for and that you appreciate features like autocomplete and banners. 💙

Jakub R.
JR
Online Marketing Manager
Program Development
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Luigi's Box?

What I appreciate most about Luigi’s Box is its ability to deliver highly relevant search results for our users. The customizable settings and insightful marketing data are valuable additions, allowing us to better understand user behavior and preferences. Another highlight is the outstanding customer support team, which responds quickly and efficiently implements our requests. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

There’s nothing I would change about it, everything okay. Review collected by and hosted on G2.com.

What problems is Luigi's Box solving and how is that benefiting you?

We chose Luigi’s Box specifically for its strong focus on providing the best search experience for our users. Review collected by and hosted on G2.com.

Natalia H.
NH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: In-app
What do you like best about Luigi's Box?

We've been using Luigi's Box for a few months now and I have to say we're absolutely blown away. Implementation was quick and easy, and results were seen almost immediately. Searching in our e-shop has become much more intuitive - customers can quickly find what they need, and we are registering an increase in conversions and customer satisfaction. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

On the other hand, not everything was completely smooth. Some advanced features took much more time to configure than we expected, and at times customer support was slower than we would have liked. Review collected by and hosted on G2.com.

What problems is Luigi's Box solving and how is that benefiting you?

After deploying Luigi's Box on our e-shop, we immediately felt several key benefits. Above all, the quality of the search has improved – customers now find exactly what they are looking for much faster, which has been reflected in the increase in conversions.

Another big benefit is the automation of product recommendations, which helped us increase the average order value. In addition, the detailed analytics function provides us with valuable data on customer behavior that helped us optimize the offer and marketing campaigns.

In addition to the technical benefits, we also appreciate the excellent customer support, which was always willing to advise and adapt solutions to our needs. Luigi's Box has become an integral part of the growth of the e-shop for us. Review collected by and hosted on G2.com.

Response from Martin Janco of Luigi's Box

Thank you for sharing your positive experience with Luigi's Box! 💙 We're delighted to hear that the implementation was smooth and that you've seen significant improvements in your e-shop, including faster and more intuitive search functionality, increased conversions, and valuable insights from detailed analytics 📊