Whilst the process was in place, everything went smoothly. Review collected by and hosted on G2.com.
We used Safeguard Global to pay an employee in Germany. The onboarding was not very straightforward but we got there in the end.
At the end though, the offboarding was a right mess with conflicting emails from different departments, for instance they forgot to tell us about some dues for the 13th month which is a basic requirement there, could not send us a statement of accounts, etc.
It all concluded as a terrible experience with Safeguard, with a clear feeling they have a disconnected organisation, a total lack of customer centricity and a really heavy handed approach to customer service.
Really poor. Review collected by and hosted on G2.com.
81 out of 82 Total Reviews for Safeguard Global
Overall Review Sentiment for Safeguard Global
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This is my first tie working with a global EOR, and I reached out to two other companies along side Safeguard Global. I appreciated that my initial contact was with a person that actually worked for the company and knew the product. I also appreciated that Rachel K. has worked with me straight through the onboarding of our first goblal candidate. This was quite a venture for our organization and it meant also a substantial cost. I didn't want to have to be floated amongst several representatives and be "sold" a product. In other cases I got mixed messages and unfortunately none of the representatives were from the US. With Safeguard they provided great information about the process, what to expect and their services. I wasn't never unsure of what might take place. Rachel was great in answering my questions upfront and provided lots of details as what would impact my bottom line. This is why I went with SafeGuard and this is why it has been a rather smooth process so far! Review collected by and hosted on G2.com.
There hasn't been anything I disliked so far. Review collected by and hosted on G2.com.
It very easy to use for me. Implementation was very easy. I like the customer support. I normally use this software. I like multiple feature which is provided in the software. Integration can be done easiely. Review collected by and hosted on G2.com.
Interface can be better and attactive to for the user. Review collected by and hosted on G2.com.
It is very straight forward and process is smooth to pay to the employees or contractors. Best to recommend for companies with overseas Human Resource. Easy to implement as well. Review collected by and hosted on G2.com.
I feel that Customer support can be better. Review collected by and hosted on G2.com.
Safeguard Global helped me and my company employ an old friend living in Ukraine. His life was turned upside down with the Russian invasion and he could no longer work at his multi-generational family company. I own a small business, and without Safeguard Global, I never would've been able to accomodate the beauracracy and filing and reporting and tax requirements of employing a Ukrainian from Portland, Oregon. With the help of the team at Safeguard Global, my friend is not only able to secure flexible full-time work, but with the salary he is earning, those funds are sufficient to support his family and community. It is very important to me to be able to help the good people of Ukraine, and I could never have done it without Safeguard Global. Review collected by and hosted on G2.com.
Sometimes I get emails in the middle of the night, Pacific Standard Time, and the deadline to act has passed by the time I turn my computer on in the morning, and this sometimes causes month long delays. But this is just me nit picking. I love Safeguard Global. Thank you for helping me help my friend. Review collected by and hosted on G2.com.
Payroll and I could easily pay my employees globally. Integerated platform for all my payroll-related queries with ease of implementation. Review collected by and hosted on G2.com.
Accuracy and speed are a little low but manageable. Customer support needs some improvement. Review collected by and hosted on G2.com.
They have been aweful from day one, promised the world and delivered nothing. Review collected by and hosted on G2.com.
The team helping you does not know the legalities within the countires they are assisting you in. Employee's are located in India and there is no transparency. they forget to pay employee's and then claim it was a "system error". Do not use them. Review collected by and hosted on G2.com.
Safeguard Global generally - and Rio Montoya specifically - have been a fantastic asset is assisting the AuST Group in recruiting efforts as the AuST Group seeks to very quickly add high capability human resources that align well with our corporate culture and mission. Rio is fast, thorough, professional and a joy to work with Review collected by and hosted on G2.com.
We have seen no downsides to working with Safeguard Global and Rio Montoya Review collected by and hosted on G2.com.
Safeguard is able to accomodate all of our EOR requests, and there is something to be said for streamlinging processes that we are able to work with one provider. Although we didn't have the best experience with our previous rep, I have had a great experience with our new rep thus far and have high hopes for an improved relationship. Review collected by and hosted on G2.com.
There is a high number of invoices received that are later credited and re-invoiced due to errors. There has also been inconsistency in the way refundable deposits are handled which has created a bit of reconciling nightmare between our accounting teams. We have at times received both a credit memo and a refund for the same refundable deposit. In the past it has been a struggle to get underlying support for expenses, but our new rep is helping us get access to global unity so we can pull this data ourselves. Review collected by and hosted on G2.com.
Safeguard Global acts as a global employer of record for our organization in countries we do not have a physical location. After an initial set up period, Safeguard offers consistent payroll processing for our international employees. In countries where Safeguard doesn't have central offices, they work with a local partner, allowing for broader global reach. Review collected by and hosted on G2.com.
Safeguard Global, as with many PEOs, can be expensive and service fee structures vary from country to country. If you end up working with a local office in more obscure countries of registration, there can be a significant delays in response time. There also appears to be a high level of turnover in account managers, so you may be assigned a new point of contact every few months. Review collected by and hosted on G2.com.
Ease of use and global expansion: I was reluctant to set up a legal entity without knowing the laws and fundamentals , but Safeguard took this pain away and onbaorded us very smoothly Review collected by and hosted on G2.com.
I feel that there has been a relinquishment of the HR duties and we have an in house HR team, this employee we have through safeguard is the only employee out of 500 to be employed via EOR Review collected by and hosted on G2.com.
