G-P Reviews & Product Details

What I like best about G-P is how it simplifies managing our international employees and helps us stay compliant with employment requirements in other countries. The platform is fairly easy to navigate, and having employee information and employment documents accessible in one place makes things more efficient. It also helps streamline payroll and HR processes without having to manage everything directly in each country. The onboarding process has been helpful, and support is available when questions or issues come up. Overall, G-P saves us time and provides value by making international employment easier to manage, although there is always room for improvement in system integrations and automation. Review collected by and hosted on G2.com.

So far, we don't have any dislikes about using GP other than the response times since some of the support may be in different time zones. Support usually responds within 6-8 hours which is amazing but it would be great if it was sooner. Review collected by and hosted on G2.com.

I like the number of countries they’re able to operate in and assist with. Review collected by and hosted on G2.com.

The back-and-forth communication with the specialists in-country has been challenging due to the time difference. Additionally, there appears to be a language barrier at times, which can make communication and issue resolution more difficult.

I understand that onboarding processes in France, and in many other countries, can be lengthy and complex. However, the overall process and timeline were not clearly communicated from the outset. Given how established and comprehensive their system is, I would have expected a more transparent way to track progress and understand where we stood throughout the onboarding process.

In our case, we only needed to onboard a single employee who relocated from the United States to France in order to remain compliant with payroll, tax, and employment regulations. Even that process proved to be quite difficult to navigate. It's hard to imagine managing larger-scale onboarding efforts entirely through email, particularly when contract revisions, approvals, and extended response times can significantly delay progress. Review collected by and hosted on G2.com.

We've had a positive experience using Globalization Partners (G-P) as our global employment platform. The platform has helped simplify international hiring and employee management, allowing us to support team members across multiple countries while remaining compliant with local regulations.

UI / UX: The user interface is intuitive and easy to navigate for both administrators and employees. Most tasks, such as onboarding, document management, and employee record reviews, can be completed with minimal training.

Integrations: The platform integrates well with common HR and payroll workflows. While there is always room for additional native integrations, the available options support efficient data management and reduce manual administrative work.

Performance: Overall system performance has been reliable, with minimal downtime and consistent access to employee information, payroll data, and compliance-related documentation.

Support / Onboarding: One of G-P’s strongest features is its customer support. The onboarding process is well-structured, and their support teams are responsive, knowledgeable, and helpful when addressing payroll, benefits, compliance, or employee-related questions.

I haven't used or seen any AI features on the platform, so if there are any available I have no knowledge about them. Review collected by and hosted on G2.com.

While our overall experience with G-P has been positive, there are a few areas where the platform could improve.

UI / UX: Although the platform is generally easy to use, some features can be difficult to locate, and certain workflows require navigating through multiple pages. A more streamlined user experience would improve efficiency for administrators.

Integrations: While the available integrations cover many common needs, there are opportunities for deeper integration with HRIS, payroll, and workforce management systems to reduce manual data entry and reconciliation.

Performance: Most of the time the platform performs well, but occasional delays in system updates or access to certain documents can impact time-sensitive processes.

Pricing / ROI: The platform provides strong value for global hiring and compliance, but the cost may be challenging to justify for smaller teams or organizations with limited international hiring needs.

Support / Onboarding: The support team is helpful and professional; however, response times can vary depending on the nature and complexity of the request. Faster resolution times for urgent issues would further improve the experience. Review collected by and hosted on G2.com.

I like that G-P is a single point of contact and platform to manage employment across several different countries. It really helps our small HR team because we don't have to waste time dealing with different vendors, portals, and contacts for each country where we hire. There’s consistency in how questions are answered and issues resolved. We don’t have to learn a new process every time we work with a different local provider, which keeps things efficient and prevents important details from getting lost. Review collected by and hosted on G2.com.

One area of improvement is the responsiveness of the chat support experience. If you don't reply within a short period of time, they ask you if you are still there, and if you do not respond quickly enough they close the ticket. This means sometimes questions take longer to resolve because you have to reopen a ticket. More patience on the live chat would make the experience smoother. Review collected by and hosted on G2.com.

I really like our account manager, Lucas, because he's always prepared before our meetings and answers all our questions thoroughly. If he doesn't know something, he points us in the right direction. I find the support service very intuitive; they usually get back to us within twenty-four hours. The specific country insights are amazing, and I also like how user-friendly the online profile is. Review collected by and hosted on G2.com.

There's been quite a lot of portal updates, which sometimes makes it confusing to navigate around where to find someone's contract. It could be housed in three different places, so I found myself looking in all those places. The online chat box is not helpful, so we always end up resorting to email. If they could improve the online chat, that would be amazing. Review collected by and hosted on G2.com.

It makes it possible to hire internationally. Review collected by and hosted on G2.com.

The onboarding process, as a hiree, was highly problematic. Some e-mails were not delivered to me, without G-P noticing for a week. It was difficult to find out where to file a report of problematic behaviour. We were asked to fill in a large number of forms, and they contained the same questions repeatedly. After filling in a form, the time until a confirmation e-mail arrived varied wildly, even if it was eventually delivered. They use Docusign for signing the documents, and that added an extra layer of problems - both me and other colleagues onboarding at the same time had to make multiple attempts at signing, with long waiting times in queue for a human who would verify the signature and that person then ending the call claiming some technical difficulties, sending us back to the beginning of the process. Review collected by and hosted on G2.com.

The most helpful thing is the customer service and the in country HR specialists that help our HR team as well as our employees. The AI integration into the onboarding process for the HR team as well as the employee is highly helpful and makes the process so much easier to complete. Review collected by and hosted on G2.com.

I do not dislike anything about GP. Even when I run into an issue with anything, they help me get it resolved in record time. Review collected by and hosted on G2.com.

The single biggest differentiator for us has been the quality of account management. Our CSM, Aya Tanaka, has been exceptional — responsive, proactive, and willing to roll up her sleeves on complex structural work rather than just routing tickets. We recently restructured our contracting entity, which involved a multi-party novation of our EOR agreement, and she coordinated the whole process so that it was effectively invisible to us operationally. Our employee never felt a bump, and continuity of pay and benefits was maintained throughout.

The platform itself is clean and easy to navigate, onboarding was fast, and the underlying compliance and payroll engine has been reliable. For a small company managing global headcount without a large in-house HR or legal function, having a partner who handles local employment compliance well is a real weight off our shoulders. Review collected by and hosted on G2.com.

Invoicing runs on a bi-weekly cadence (two invoices per month) rather than a single monthly statement, which took a little getting used to from a reconciliation standpoint — though once you understand the pay-period logic it's straightforward. A consolidated monthly summary alongside the individual invoices would be a nice addition.

Also, ensuring that the invoice that is emailed out to customers is exactly the same structured invoice that I can download and find within the G-P portal. As at present the two are not in sync.

Beyond that, nothing significant: the few questions we raised during contract review were answered clearly and promptly. Review collected by and hosted on G2.com.

Platform is intuitive and easy to use. Response time on the platform is good, I haven't experienced any downtime issues with it. Overall it does its job well, I don't know about pricing since my employer is the one that pays for it, the onboarding has been really good it has all the information I need, documents load fast and are high quality, I haven't had the need to use AI on it. The support team has been really helpful. I don't know about integrations, but i believe they sent me docusign through it and it worked seamlessly. Review collected by and hosted on G2.com.

Simple and intuitive UI, does the job without bloated UI or features which is good for my case of use. Review collected by and hosted on G2.com.

I like how G-P is easy to use. It's really handy and feels like a personal app that's very operative. Even someone without much tech knowledge can navigate through it easily. I also appreciate that everything on it is self-explanatory, like where to upload documents or read through terms and conditions. Uploading documents is a breeze, especially since my company checks for authenticity, and I can do it without any stress. I love that aspect of G-P. It's efficient, and I don't need to find extra apps to handle my tasks, which is great. Review collected by and hosted on G2.com.

For me, I think maybe making the documentation a little bit compressed because there's a whole lot of documentation. Just summarizing some of the stuff to make it easy for people to read through and understand would help. Review collected by and hosted on G2.com.