Revenue.io Pros and Cons

The managed package inside of Salesforce for Guided Selling is truly incredible. I love how easy it is to convert Salesforce knowledge into building new sequences. The automation capabilities for sequencing can be really intelligent if some foresight goes into it. I'm excited to dive into using Guided Selling to automate CS efforts like renewal. Review collected by and hosted on G2.com.

The interfaces for reps to organize and search through content are a little rough. It is hard to quickly get to the sequence you need if you weren't intentional about naming conventions. A thorough plan of how to manage naming conventions, determine the deletion/deactivation of old sequences, and organize the management of the template and snippet libraries is a must for a clean environment. Review collected by and hosted on G2.com.

The suite of tools goes far beyond the dialer. The visibility it brings to our organization regarding quality of sales activities and automating previously manual tasks is a huge benefit. Also, their team is truly invested in our success and has been a great partner. Review collected by and hosted on G2.com.

Nothing jumps out as a red flag or lacking functionality. There is always room for improvement but their product team is always eagely seeking out enhancements. Review collected by and hosted on G2.com.

Their product is exactly what we need to ensure our Sales and Support teams have a reliable way to communicate to our customers. Additionally, Revenue.io's customer support is extremely responsive and always willing to help. Review collected by and hosted on G2.com.

I do wish there was an easier way for non-admin users to view agent statuses over time, but that hasn't been too much of an issue thus far. Anything else that comes up is usually resolved quickly due to their responsiveness and willingness to help. Review collected by and hosted on G2.com.

Revenue IO has significantly improved our inside sales teams processes and procedures. Adopting the RingDNA intelligent dialer, we have been able to increase volumes, eliminate missed and manual reporting errors and streamline the overall operation of selling internally.

Guided Selling has been an incredible addtion to our technology stack. The days of manually releasing email blasts, and logging each activity has come to an end. The implementation was simple and support model has been great. Integrating with our CRM couldnt have been simpler. Review collected by and hosted on G2.com.

We would like to see 24/7 live person support. We have reps located in APAC and EMEA that occasionally will have a question or issue. They know to email support, however the response generally isnt until hours later during US business hours. Review collected by and hosted on G2.com.

Our teams appreciated the seamless integration with SDFC, which greatly simplified the sequencing process. The clearly defined entrance and exit criteria removed the guesswork for our reps, ensuring they only saw sequences that aligned with their prospect's qualifications. This made sequencing much more purposeful and effective.

The customer service from the Revenue.io team was outstanding. They were quick to resolve issues and genuinely invested in our success with the platform. Review collected by and hosted on G2.com.

Some of the reporting could have been easier to digest and even sent to us on a weekly basis, etc. Review collected by and hosted on G2.com.

I like that Rev.io minimizes the amount of clicks that my team needs to make when logging a call in Salesforce so we do not need to switch between screens and it helps us stay on top of who we need to call and when. Review collected by and hosted on G2.com.

Due to our complex Salesforce structure the only aspect that we had challenges with was the out of the box reporting but our Implementation specialist and their customer support team were very helpful in coming up with a solution that could work for us. Review collected by and hosted on G2.com.

Revenu.io have been a very successful platform for our sales team. I am no longer in a sales rep role, however, seeing how this system changes the way our team makes calls makes me wish we had this when I was working. One feature I enjoy is Moments. This on-demand call coaching is crucial for our sales reps as it provides help on the spot. This is great for new hires and existing team members. I also really enjoy the fact that you can view your call transcript. I think this will really help our reps when looking to improve their call. Review collected by and hosted on G2.com.

There isn't anything that I dislike about Revenue.io, however, the only difficulty I am having is pulling calls and listening to them. Jordan has been very helpful and provided support, but I still find myself having problems pulling calls. Review collected by and hosted on G2.com.

It is very user friendly, especially for finding phone calls. It's tools assist with efficiency and the transcription is solid. Review collected by and hosted on G2.com.

I would like the notifications on Moments to be more prominent when popping up with producers. Right now it is not in their main workflow and it can be missed. Review collected by and hosted on G2.com.

Seamlessly integrates with Salesforce, limitless reporting, and a top-notch implementation that truly feels like partnership. Review collected by and hosted on G2.com.

SF feels dated, but Revenue.io adds a refresh. Review collected by and hosted on G2.com.

The revenue.io platform has several different features and doesn't require you to buy all of them to be successful. Review collected by and hosted on G2.com.

Like many other platforms, it's typically not a out of the box solution for companies that have customized instances of CRM. As a result, you'll need to plan for some work to successuly implement it. Review collected by and hosted on G2.com.