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2,567 Remote Reviews
Overall Review Sentiment for Remote
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I have been using Remote to receive payments for more than a year now. I love the following things:
- I can always reach out to customer support easily and they are very responsive.
- I can very easily change my bank details to receive the payments.
- There is automatic invoice creation so I don't need to create them myself. Review collected by and hosted on G2.com.
The only thing that I don't like is that my payments usually take so long to be received (usually 5 working days) - the payment is approved by the payer but it takes long time for me to receive it (not sure if it takes a long time from the payment to be received by Remote or to be sent out Review collected by and hosted on G2.com.
The process was quick and clear everything was intuitive to fill in online. The communication from Remote team was great, I got updated on all the steps. Review collected by and hosted on G2.com.
At the beginning I could not enter the app but after the latest app update this has been resolved.
It would be nice if Remote also had a solution for using a business card directly from the app. Review collected by and hosted on G2.com.
Quick turn around time when it comes to receiving funds after apporoval of invoices. there are no transaction costs that I as the receipient need to pay which is awesome. Creating invoices is very easy as well as uploading them and the option to store multiple banking details and easily change the withdrawal method at any point or for each invoice submitted. Review collected by and hosted on G2.com.
Maybe it is a user error but I have not been able to print a statement for my earning. Also I feel a mobile application would definitely make things better. Review collected by and hosted on G2.com.
The remote app was so simple to use and fast results! The support team is also a wonderful resource and quick to respond. Review collected by and hosted on G2.com.
I would like to see templates of invoices previously made. Review collected by and hosted on G2.com.
I used Remote to invoice a client and found it straightforward. The onboarding process is simple with a good user interface. Review collected by and hosted on G2.com.
The ID verification process felt a little intrusive. Review collected by and hosted on G2.com.
One receives quick support with payroll matters, even on weekends and during puplic holiday. Approval of vacation and sick day leaves are streamlined and uncomplicated. There are plenty of automated requests to choose from, even one for working abroad (from the local Remote branch that your legally working for). There is a way to have expenses reimbursed but I haven't used it yet. In general, Remote is a very transparent "Man-in-the-Middle" that allows working with the actual employer seamlessly. There are no hidden cost other than the fee paid exclusively by the employer. The employee receives the gross salary negotiated with the employer, with the local tax rates of wherever the employee is working. Review collected by and hosted on G2.com.
The service does not come cheap. As simple as it is to get started with a new employee, it might be more economical to at some point found a local company branch and employ people directly. Review collected by and hosted on G2.com.
Remote is a great tool to use on a day to day basis. From submitting expenses to receiving payroll on time, they are an invaluable resource to our company. Their customer support team is always attentive to our needs and is very helpful in answering our questions. We've been able to get up and running quickly and have been using it on a daily basis for expenses, payslips... Review collected by and hosted on G2.com.
Expenses have to be submitted by the 10th of each month to be paid with that month's payroll, which is a little annoying but not the end of the world. Review collected by and hosted on G2.com.
Service is very good. all legal questions were answered in a timely manner and onboarding from scratch to first employee fully onboarded took 3 weeks. thats fast! Also to adjust salaries or other things is very easy. iwe use it at the time just for one employee but planning on using it for another 5 emoployees next year. Review collected by and hosted on G2.com.
pricing is quit high. but competitors take a similar amount. Review collected by and hosted on G2.com.
Able to receive payments from anywhere and transfer it to your bank account Review collected by and hosted on G2.com.
It can take some time before the payment gets transferred to your chosen bank. Review collected by and hosted on G2.com.
It was so simple to enroll & get everything uploaded. The communication of received information is super quick. Review collected by and hosted on G2.com.
So far, everything is great.i haven't experienced any hiccups. Their data matches mine. Review collected by and hosted on G2.com.
