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2,564 Remote Reviews
Overall Review Sentiment for Remote
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I appreciate Remote's intuitive user interface, which makes managing everything straightforward and efficient. The services provided to employees are among the best in the industry. Additionally, their quick and responsive support team is always ready to assist, ensuring a reliable and smooth experience. Review collected by and hosted on G2.com.
While Remote offers excellent services, there's always room for improvement to better meet specific needs. Adding more details in the contracts regarding PF, gratuity, and other benefits would be beneficial. Additionally, including this information in the employee handbook would be helpful. Review collected by and hosted on G2.com.
I was expecting a delay of 2 to 3 days to receive my payment, but within some hours of Remote.com receiving the resources from my employee, it was paid out in my banking account. It was really impressive. Review collected by and hosted on G2.com.
There was some misunderstanding in my first payment that I was not informed that Wise would be an intermediary in the transaction so I was afraid that the payment was not going to my banking account but it was clarified by the Remote.com support team. Review collected by and hosted on G2.com.
Seamless onboarding. All steps were clear.
Support were very quick in responding to questions. Review collected by and hosted on G2.com.
No visibility into converted amount on reimbursed expenses until you get paid out Review collected by and hosted on G2.com.
I really enjoyed seeing the process laid out in simple tasks and updates on when I expected to be paid out. Review collected by and hosted on G2.com.
There really wasn't anything I disliked about Remote Review collected by and hosted on G2.com.
I love it! It's easy to use and navigate since it has its own app as well. Review collected by and hosted on G2.com.
I like everything. The downside is the processing time of my payment after invoice approval it takes 5 days for it to be sent to my bank. Review collected by and hosted on G2.com.
It is very user friendly and being able to talk directly to them via chat when there is an issue is very useful. They normally get back to you quickly and they look for answers if they do not know it. Review collected by and hosted on G2.com.
Having to align it with other platforms when it comes to days off and timesheets. Review collected by and hosted on G2.com.
I have been using Remote to receive payments for more than a year now. I love the following things:
- I can always reach out to customer support easily and they are very responsive.
- I can very easily change my bank details to receive the payments.
- There is automatic invoice creation so I don't need to create them myself. Review collected by and hosted on G2.com.
The only thing that I don't like is that my payments usually take so long to be received (usually 5 working days) - the payment is approved by the payer but it takes long time for me to receive it (not sure if it takes a long time from the payment to be received by Remote or to be sent out Review collected by and hosted on G2.com.
The process was quick and clear everything was intuitive to fill in online. The communication from Remote team was great, I got updated on all the steps. Review collected by and hosted on G2.com.
At the beginning I could not enter the app but after the latest app update this has been resolved.
It would be nice if Remote also had a solution for using a business card directly from the app. Review collected by and hosted on G2.com.
Quick turn around time when it comes to receiving funds after apporoval of invoices. there are no transaction costs that I as the receipient need to pay which is awesome. Creating invoices is very easy as well as uploading them and the option to store multiple banking details and easily change the withdrawal method at any point or for each invoice submitted. Review collected by and hosted on G2.com.
Maybe it is a user error but I have not been able to print a statement for my earning. Also I feel a mobile application would definitely make things better. Review collected by and hosted on G2.com.
