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2,555 Remote Reviews
Overall Review Sentiment for Remote
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In general it is okay. I get my pay as it is with no hidden charges Review collected by and hosted on G2.com.
That I have to send an email or chat everytime to follow up on my pay unlike other platforms like for example Deel who sends the pay real time. I have to wait 2-5 days for remote to send mine and it's causing me a lot of stress.
Also, a lot of people in your support team seem to not know what's going on and I had unanswered emails too. It would be helpful to give people an answer and a reasonable TAT of when they will be back of they are looking for answers. Review collected by and hosted on G2.com.
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I was recently onboarded by Remote and after my first payroll, I had doubts about salary and taxation. I raised it with Aakash, one of the senior payroll client specialists and his response was completely unexpected in the most pleasant way. He sent me two fully detailed downloadable documents that had extensive information on the query that I had raised. The worksheet had a year's full salary and tax breakdown, split by months. This made it easier for me to understand, and I can now use the worksheet as a living doc for all my taxation purposes. How cool is that! Brownie point is the ease of usage with the platform. Very minimal and at the same time, very thought-out.
I would like to extend my gratitude to the team for the detailed response and for solving my query. Review collected by and hosted on G2.com.
Not a deal-breaker but I think there can be improvements made to the resolution times. Also, a suggestion would be to provide onboarded employees with ID tags that they can use for easy identification and loan purposes. Review collected by and hosted on G2.com.
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The system is very user friendly. The team are very helpful, providing guidance throughout every step on the set-up. Review collected by and hosted on G2.com.
Very little - my whole experience today has been very easy. Review collected by and hosted on G2.com.
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I like that Remote handles all the complicated stuff—reimbourse, benefits, compliance—without much input needed from me. Olso Customer support is really good. Review collected by and hosted on G2.com.
I’d really like it if the salary arrived on the exact same day each month. Review collected by and hosted on G2.com.
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