RemoFirst Pros and Cons

More than once, I have had a need or request that was answered not just with a fix, but with a permanent improvement of my service. They go out of their way to give me even better than I ask for, without extra charges. Review collected by and hosted on G2.com.

The due date for my monthly bill is not a specific day of the month, but is dependent on when I approve the invoice, which is slightly inconvenient. (However, when I pointed this out, the company has solved it for me in a more than adequate way, so it is not really an issue.)

Due to their local Romanian partner going out of business, they ended up having to switch us to a new local partner, which was NOT good to us (and cost another $100/month for worse service). Not RemoFirst's fault.

Because of this local partner, we ended up finding a different solution. However, all RemoFirst employees and representatives treated us in an exemplary way throughout the entire process, including the offboarding. I would still very much recommend RemoFirst. Review collected by and hosted on G2.com.

Having to deal with the labour law in a different country would have been a nightmare for us. Working with RemoFirst means that we have somebody else taking care of all the respective headaches.

Of course, we still need to make some decisions. RemoFirst and RemoFirst's local partners (for us the relevant countries are France and Spain) always professionaly presented the options and helped us take the decisions.

Generally, the communication was very prompt and on the point. The whole process of hiring somebody through RemoFirst was very fast and easy. Review collected by and hosted on G2.com.

We have an employee that moved abroad and RemoFirst was a good solution to keep employing her. Putting an intermediary in between was no issue at all. However, when we hired somebody new, he had to have a certain level of trust in us to work through an EoR. So it is not really a downside of working with RemoFirst, but a general disadvantage of using an EoR.

The same applies to the integration with the local systems of the headquarters. Having to work with more systems when it comes to absences or org chart slows down a bit the processes. Review collected by and hosted on G2.com.

There is always someone who responds to my queries in a timely manner. There is also clarity on the legal requirements and how RemoFirst adheres to them.

The platform is easy to use and the features are not complicated. Review collected by and hosted on G2.com.

It is not a dislike, but more of a bit of inconvenience. If they had some sort of chat-box or contact form built within the platform, then it can become easier to communicate the concerns directly from the platform instead of relying on separate emails. Review collected by and hosted on G2.com.

The onboarding process was really easy, I received all the information I needed to start the process, and whenever I had a question they were attentive and quick to answer. The platform is very intuitive and guides you through the process as well. Review collected by and hosted on G2.com.

Once the onboarding process was finished, I didn't receive any information as to who was going to be my point of contact afterwards, either from Remofirst or from the local partner, which was a bit confusing, but I asked my onboarding contact and got an email to direct any further questions, so it was easily solved. Review collected by and hosted on G2.com.

In this era after covid so many companies allows their employers to work from wherever they are, that's fantastic. Remofirst allows your employer to hire you from any place, giving you the opportunity to stay in your country and having the right to work fully covered in terms of taxes. It's easy to use and the team answered all my questions quickly. Review collected by and hosted on G2.com.

I'm still discovering the good and the bad things about this service so I can't say right now nothing bad about Remofirst.

Maybe the user's dashboard is too simple and some important information is hide between the submenus (like a calendar with local holidays). Review collected by and hosted on G2.com.

We like that we have a dedicated customer success manager that is always there to help us with our concerns. Additionally, once a specific country contract has been finalized, the onboardings take place very fast. Review collected by and hosted on G2.com.

The dashboard needs to be more user friendly, there are a lot of data that are obsolete, and the time off feature does not work well. Some of the local partners do not respond fast enough, and are sometimes not able to provide timely support for the employees. Review collected by and hosted on G2.com.

I recently onboarded with Remofirst in Germany and the process was very smooth, I know consult the dashboard at leasce once a week and it integrates well with my routine. I was guided every step of the way and every question was answered quickly and with all the needed details. Review collected by and hosted on G2.com.

I can't think of enything I dislike. The only detail that could be improved is that I was asked to fill manually a document with some personal information during onboarding that could have been an online form in the website instead. Even then this was not difficult or a problem in any way. Review collected by and hosted on G2.com.

The hiring process with RemoFirst was straightforward and fast, and the platform was very easy to use. Everything was well-organized, making the experience smooth and efficient. Review collected by and hosted on G2.com.

Nothing in particular—the experience was smooth and efficient. Review collected by and hosted on G2.com.

I received exceptional guidance, advice, and support throughout the entire process. Even a month later, they continue to provide prompt assistance and ensure my company remains fully compliant with all local regulations. Review collected by and hosted on G2.com.

Nothing so far. I'm sad that didn't reach out to you guys sooner. I lost a lot time and resources trying to understand everything. Review collected by and hosted on G2.com.

It offers country benefits if you are a full time employee, the enrollment process is easy and the team is super friendly and quick to respond. Review collected by and hosted on G2.com.

The time it takes to do the final contract, it took longer than initially said. Review collected by and hosted on G2.com.