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Papaya Global Reviews & Product Details

NM
HRBP Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Papaya Global?

Papaya has greatly enhanced the efficiency of our Payroll operations and the management of independent contractors. The platform is not only highly comprehensive but also intuitive, making it easy to integrate into our processes. Additionally, it seamlessly connects with our HRIS platform, BambooHR, further streamlining and simplifying the entire workflow.

What truly sets Papaya apart is the exceptional support provided by their team. They are consistently responsive, open to feedback, and committed to continuously refining and elevating the quality of their services.

I am thoroughly impressed with the level of service and professionalism they offer. I would confidently recommend Papaya to colleagues and professionals across other companies. Review collected by and hosted on G2.com.

What do you dislike about Papaya Global?

While the platform offers a robust set of features, the sheer variety of tools and options may feel a bit overwhelming at first for new users. However, once familiar with its capabilities, the platform becomes a powerful asset that greatly simplifies operations.

Similarly, there can be a slight learning curve when onboarding new administrators or users. Given the range of features available, it may take some time to explore and fully harness the platform’s potential. That said, Papaya offers excellent support and resources, which make the transition smoother and ensure users quickly become comfortable with the system. Review collected by and hosted on G2.com.

What problems is Papaya Global solving and how is that benefiting you?

Papaya addresses the challenge of managing operations across multiple locations by ensuring timely payments and consolidating everything on a single platform. It streamlines the process with one unified monthly payment from the company, guaranteeing that all employees receive their salaries accurately and on time. Review collected by and hosted on G2.com.

Response from Papaya Community of Papaya Global

Hi Nikollas,

Thank you for your wonderful feedback! We're always thrilled to hear what drives our customers' success. We're honored to be part of your growth journey.

Best,

The Papaya Global team

Papaya Global Overview

What is Papaya Global?

Papaya Global is the platform for global workforce, helping the world’s leading companies to pay workers compliantly in the local currency of 160+ countries. Having revolutionized payroll by automating manual processes, Papaya is now the first SaaS company to offer its own licensed payments platform, in partnership with J.P. Morgan. With same-day delivery and low, transparent fees, Papaya makes global payments faster, safer, and more efficient*. Backed by world-leading investors, Papaya Global has raised more than $450M (most recently at a $3.7B valuation). * Papaya Global’s payment services are offered through Azimo, Papaya’s licensed payments arm. Azimo is a payment services provider regulated in five Tier-1 jurisdictions. These licenses allow Papaya, together with its partners, to provide workforce payments worldwide.

Papaya Global Details
Product Website
Languages Supported
English
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Product Description

Papaya Global is revolutionizing payroll and workforce management with our cloud-based SaaS platform. We offer complete payroll solutions, workforce management from on-boarding to benefits, end-to-end EOR service in over 100 countries, contract worker management, and immigration. Our automated system is simple to use and scale, ensures full compliance and zero processing errors, and provides real-time reports and industry-leading BI and analytics.

How do you position yourself against your competitors?

Our breadth of services encompasses every employment model and ensures a singular view of all your workforce data. Our global expertise goes from top to bottom: from our CEO's industry expertise in founding Papaya Global, our in-house Center of Excellence and global local partners along with our experienced customer success team, we have you and your team covered throughout the lifecycle of employment. No one else excels in the platform's technology capabilities and compliance and accuracy checks.


Seller Details
Company Website
Year Founded
2016
HQ Location
New York, NY
Twitter
@Papaya_Global
3,876 Twitter followers
LinkedIn® Page
www.linkedin.com
811 employees on LinkedIn®
Description

Papaya Global is a technology-driven payroll and workforce management platform that simplifies global employment processes. The company offers solutions for managing payroll, compliance, and HR tasks across various countries, allowing businesses to hire and pay employees and contractors seamlessly worldwide. With a focus on automation and integration, Papaya Global aims to streamline operations and enhance efficiency for organizations operating in multiple markets. For more information, visit their website at [papayaglobal.com](https://papayaglobal.com).


YN
Overview Provided by:

Recent Papaya Global Reviews

ID
Ilona D.Enterprise (> 1000 emp.)
4.5 out of 5
"Customer centric oriented"
Our Papaya account manager has consistently been proactive and responsive to our needs. The management team has also been highly supportive and alw...
NM
Nikollas M.Mid-Market (51-1000 emp.)
5.0 out of 5
"Essential Payroll Solution with Outstanding Support"
Papaya has greatly enhanced the efficiency of our Payroll operations and the management of independent contractors. The platform is not only highly...
Verified User
I
Verified UserMid-Market (51-1000 emp.)
3.5 out of 5
"Papaya Global"
They are cheap compared to other EOR service providers.
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Papaya Global Media

Papaya Global is always crushing workforce payments. This year, it is also crushing America’s Big Game. 
Play Papaya Global Video
Papaya Global is always crushing workforce payments. This year, it is also crushing America’s Big Game. 
Direct deposit is the standard way to pay workers in the US. It’s fast, simple, and easy. 

Wouldn’t it be great if you could pay international workers the same way? 

Spoiler alert: you can with a Workforce Wallet. And this handbook explai
Play Papaya Global Video
Direct deposit is the standard way to pay workers in the US. It’s fast, simple, and easy. Wouldn’t it be great if you could pay international workers the same way? Spoiler alert: you can with a Workforce Wallet. And this handbook explai
From payslips to time & attendance, your workers can get everything they need at the touch of a button.
Play Papaya Global Video
From payslips to time & attendance, your workers can get everything they need at the touch of a button.
Use the power of AI to make payroll quicker and easier.

Papaya’s HCM Data Connector syncs HR data in no time. 

- Reduce integration from 1 year to 1 HOUR
- Cut 95% of manual data syncs
-  Get your data 30% faster

We’re making automatic d
Play Papaya Global Video
Use the power of AI to make payroll quicker and easier. Papaya’s HCM Data Connector syncs HR data in no time. - Reduce integration from 1 year to 1 HOUR - Cut 95% of manual data syncs - Get your data 30% faster We’re making automatic d
Papaya Global’s CountryPedia is a free tool that gets you all the data you need about the countries you operate in, whether it’s to do with regulatory requirements in Romania or pension policies in Poland.
Play Papaya Global Video
Papaya Global’s CountryPedia is a free tool that gets you all the data you need about the countries you operate in, whether it’s to do with regulatory requirements in Romania or pension policies in Poland.

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34 out of 35 Total Reviews for Papaya Global

4.5 out of 5
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Papaya Global Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Papaya GlobalQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
ID
Project Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Papaya Global?

Our Papaya account manager has consistently been proactive and responsive to our needs. The management team has also been highly supportive and always willing to assist, which we truly appreciate. While we’re still in the implementation phase, we’re already impressed by the reporting capabilities of the Papaya Global platform. The potential for streamlined data insights looks promising, and we’re eager to see the full range of tools in action once we’re fully up and running. Thank you for your partnership and continued support in making this a successful rollout. Review collected by and hosted on G2.com.

What do you dislike about Papaya Global?

We do not use Papaya yet, so I cannot say anything about it. Review collected by and hosted on G2.com.

What problems is Papaya Global solving and how is that benefiting you?

Consolidate providers and standardize payroll ops

Integrate isolated systems to automate payroll workflows

Improve responsiveness and local expertise

Create a standard payroll reporting Review collected by and hosted on G2.com.

Response from Papaya Community of Papaya Global

Hi Ilona,

Thank you for sharing your positive feedback about your experience with Papaya Global. We're glad to hear that our account manager and management team have been proactive and supportive.

We appreciate your partnership and look forward to a successful rollout :)

Reemal S.
RS
HR Generalist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Papaya Global?

Papaya Global offers services in multiple countries, making it easier for companies to manage a global workforce from a single platform. Review collected by and hosted on G2.com.

What do you dislike about Papaya Global?

Depending on the size of the company and the level of service required, Papaya Global can be costly, which might be a consideration for smaller businesses. Review collected by and hosted on G2.com.

What problems is Papaya Global solving and how is that benefiting you?

Complex Global Payroll Management Review collected by and hosted on G2.com.

Response from Papaya Community of Papaya Global

Hi Reemal,

Thank you for your feedback! While we understand the cost considerations, we aim to provide value through our comprehensive global solutions and time-saving platform. We're glad our unified system is helping simplify your complex global payroll management.

Best,

The Papaya Global team

Verified User in Accounting
IA
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Papaya Global?

They are cheap compared to other EOR service providers. Review collected by and hosted on G2.com.

What do you dislike about Papaya Global?

Lack in timely response and customer support. Review collected by and hosted on G2.com.

What problems is Papaya Global solving and how is that benefiting you?

Employer of Record Review collected by and hosted on G2.com.

AZ
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Papaya Global?

The best part of Papaya is they have a Payroll experts in resolving issues very quickly. The immense knowledge on Payroll is lovely.

Aside to this, What i like the most is the onboarding of new hires who can quickly login to Papaya to complete the onboarding process very quickly. Kudos to entire team of Papaya and keep going. Review collected by and hosted on G2.com.

What do you dislike about Papaya Global?

I do not see any dislike with Papaya, i am sure the team is doing pretty well in resloving issues very quickly. Review collected by and hosted on G2.com.

What problems is Papaya Global solving and how is that benefiting you?

The response and the changes to our requirement is pretty good. I must say it's a stellar service. This will make our job easy. Review collected by and hosted on G2.com.

Response from Papaya Community of Papaya Global

Thank you for your wonderful feedback! We're delighted that our payroll expertise and smooth onboarding process are serving you well. Your satisfaction motivates us to keep delivering excellence.

Yogita B.
YB
Manager- Human Capital
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Papaya Global?

The best part I like about Papaya is that they have designated a payroll expert to support us who is available all the time, and all our queries and concerns get answered in no time, and that too very professionally.

Also, not to miss, the onboarding of new employees is also easy which saves our time and provides ease to the new joiners to get registered on to the portal. Review collected by and hosted on G2.com.

What do you dislike about Papaya Global?

We do face challenges at times while using the portal however, the Papaya team resolves the same well in time by extra special customer support.

So overall we are happy and satisfied with the portal and the services. Review collected by and hosted on G2.com.

What problems is Papaya Global solving and how is that benefiting you?

Managing the payroll of different countries from just 1 place. It's really helping us and saving time. Review collected by and hosted on G2.com.

Liron A.
LA
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Papaya Global?

Papaya offers excellent support to its customers throughout the employees' lifecycle. We are working with multiple vendors, and Papaya is by far the best business partner we could ask for. They are also very agile and upscaling their services based on feedback. Review collected by and hosted on G2.com.

What do you dislike about Papaya Global?

They should improve the information they provide when opening a new site so their customers will better understand the implications of working on that site. Review collected by and hosted on G2.com.

What problems is Papaya Global solving and how is that benefiting you?

The ability to hire remotely and various locations Review collected by and hosted on G2.com.

Victoria R.
VR
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Papaya Global?

The Customer Success Managers and Support at Papaya Global are very proactive which is always good! The platform is very user friendly and has a lot of useful information about each country.

My team uses the platform every day. Review collected by and hosted on G2.com.

What do you dislike about Papaya Global?

I have not worked long with papaya, only a few months regardless, so I do not think I faced any negatives. Review collected by and hosted on G2.com.

What problems is Papaya Global solving and how is that benefiting you?

All in one place! Also the fact that can manage payroll as well as EOR Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Papaya Global?

Papaya Global is a very helpful solution in order to manage payroll for several locations: having everything on the same platform, a single point of contact, and the same format for every report, is very valuable. The platform is also user friendly, and the Payroll experts are available for any question. Review collected by and hosted on G2.com.

What do you dislike about Papaya Global?

The invoices are not always as much details as we'd like to, and the PTO import system on the platform is not Papaya's best feature yet. Review collected by and hosted on G2.com.

What problems is Papaya Global solving and how is that benefiting you?

We don't always have the full knowledge of every locations we are operating, Papaya's helping us with that. Thanks to Papaya we can hire and process payroll for employees in several locations, including social declarations. Review collected by and hosted on G2.com.

Tito O.
TO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Papaya Global?

I like the idea where they have a point person for our account who responds to our queries in no time. We always felt confident that somebody is rightfully in charge.

On-boarding of employees is super-easy in their portal; and if you need assistance, their Customer Support assigned to our account is always easy to reach... and to top it all, very professional to deal with. Review collected by and hosted on G2.com.

What do you dislike about Papaya Global?

In all business dealings, we do have some hiccups though, but i don't want to highlight that.

As what matters most to us, everytime we have a problem with Papaya, they're readily available to assist. In short, they're not gonna throw us off the bus... in times of problem/s. Review collected by and hosted on G2.com.

What problems is Papaya Global solving and how is that benefiting you?

They handle everything about our Payroll Management, and all we have to do is pay the whole thing and Papaya as well.

We have more time to focus on our business for growth, and leave the Payroll hassle to Papaya, the whole time! Review collected by and hosted on G2.com.

TN
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Papaya Global?

Simple and effective site. Very straight forward to process payroll. I love having a dedicated specialists to go to, she's very responsive, it feels like she's part of our team. Review collected by and hosted on G2.com.

What do you dislike about Papaya Global?

Massive update of employees personnal datas is cumbersome as we need to request a specific file to make the update. Review collected by and hosted on G2.com.

What problems is Papaya Global solving and how is that benefiting you?

Centralizing and uniformazing payroll process (as we operate in several countries) Review collected by and hosted on G2.com.