Pandora FMS Features
What are the features of Pandora FMS?
Monitoring and Management
- Real-Time Monitoring
Functionality
- Performance Monitoring
- Alerting
- Multi-Network Capability
- Diverse Systems Monitoring
- Real-Time Analytics
- Observability
Management
- Performance Baseline
- Data Visualization
- Path Analysis
- Dashboards and Visualization
- Performance Baselines
- Alerting
Visibility
- Alerts and Notifications
- Reporting
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Technology Glossary Features
View definitions of the features and discover new technology terms.
Pandora FMS Categories on G2
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Platform
Mobile User Support | Allows software to be easily used on multiple mobile devices include phone and tablet devices. | Not enough data | |
Customization | Allows users to customize chat colors, text, logos, and branding. | Not enough data | |
User, Role, and Access Management | Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. | Not enough data | |
Integration | Integrates with other customer service software to improve support and enhance functionality | Not enough data | |
Reporting | Provides analytics tools that reveal important business metrics and track progress | Not enough data | |
Dashboards | Displays important metrics relating to performance | Not enough data | |
Cross-Platform Access | Allows remote usage and access across a range of operating systems and device types | Not enough data | |
Mobile Device Access | Allows remote desktop administrators access to connected mobile devices | Not enough data | |
Applications Management | Centrally manages, configures, and oversees applications on employee devices | Not enough data | |
Remote Device Control | Allows administators to take control of a connected endpoint device | Not enough data |
Ticket and Case Management
Ticket Creation User Experience | User Experience of creating and submitting a ticket | Not enough data | |
Ticket Response User Experience | User Experience of responding and receiving a response | Not enough data | |
Workflow | Route tickets based on values of fields, changes to ticket status and time based conditions | Not enough data | |
Automated Response | Respond to common requests with standard reply | Not enough data | |
SLA Management | See feature definition | Offers tools for managing and tracking service-level agreements (SLAs) | Not enough data |
Attachments/Screencasts | Documents and files can be attached to the ticket to communicate with customer issues/resolutions | Not enough data | |
Ticket Collaboration | Share and collaborate on tickets with multiple customer service representatives | Not enough data | |
Customer/Contact Database | Central repository for account and contact information | Not enough data |
Communication Channels
Customer Portal | Allows fully customizable portal for customer to enter tickets, provide feedback and communicate with service agents | Not enough data | |
Email to Case | Ability for customer service agents to communicate via email and email conversations are automatically tracked in ticket | Not enough data | |
Live Chat Support | Ability for customer service agents to communicate with customers via live chat to solve problems live | Not enough data | |
Social Media Integration | Integration to social networks such as Twitter and Facebook to allow customers and agents to communicate via social networks | Not enough data | |
Voice | Make and receive calls directly in the application. Track and record calls for analysis. | Not enough data |
Network Management
Activity Monitoring | Documents the actions from endpoints within a network. Alerts users of incidents and abnormal activities and documents the access point. | Not enough data | |
Asset Management | Keeps records of each network asset and its activity. Discovers new assets accessing the network. | Not enough data | |
Log Management | Provides security information and stores the data in a secure repository for reference. | Not enough data |
Incident Management
Event Management | Alerts users of incidents and allows users to intervene manually or triggers an automated response. | Not enough data | |
Automated Response | Reduces time spent remedying issues manually. Resolves common network security incidents quickly. | Not enough data | |
Incident Reporting | Documents cases of abnormal activity and compromised systems. | Not enough data |
Security Intelligence
Threat Intelligence | Stores information related to common threats and how to resolve them once incidents occur. | Not enough data | |
Vulnerability Assessment | Analyzes your existing network and IT infrastructure to outline access points that can be easily compromised. | Not enough data | |
Advanced Analytics | Allows users to customize analytics with granulized metrics that are pertinent to your specific resources. | Not enough data | |
Data Examination | Allows users to search databases and incident logs to gain insights on vulnerabilities and incidents. | Not enough data |
Administration
Usage Information | Offers visibility into employee device activity | Not enough data | |
Integrations | Allows for integration of support, chat, diagnostic or other IT management tools | Not enough data | |
Diagnostics | Provides administrators with performance information to | Not enough data | |
Session Recording | Provides the ability to record remote access and support sessions | Not enough data | |
Session Transfer | Allows remote access and support sessions to be transferred between users | Not enough data | |
Unattended Access | Allows administrators access to devices, regardless of end-user's presence | Not enough data | |
File Sharing | Allows remote users to share files with other remote users | Not enough data | |
Change Management | Tools to track and implement required IT changes in a system. | Not enough data | |
Asset Management | Tools to organize and manage all IT assets within an organization. | Not enough data | |
Reports & Analytics | A means to view and analyze a large amount of data in order to gain business insights. | Not enough data | |
Device Management | Unifies endpoint management of employee devices | Not enough data | |
ITIL Policy Compliance | Helps organizations establish, implement, and adhere to ITIL regulation. | Not enough data | |
Asset Management | Keeps records of each network asset and its activity. Discovers new assets accessing the network. | Not enough data | |
Activity Monitoring | Based on 70 Pandora FMS reviews. Actively monitor status of work stations either on-premise or remote. | 94% (Based on 70 reviews) | |
Multi-Cloud Management | Allows users to track and control cloud spend across cloud services and providers. 67 reviewers of Pandora FMS have provided feedback on this feature. | 94% (Based on 67 reviews) | |
Automation | Efficiently scales resource usage to optimize spend whith increased or decreased resource usage requirements. This feature was mentioned in 66 Pandora FMS reviews. | 94% (Based on 66 reviews) |
Security
Remote Wipe | Enable the remote locking down and encryption of employee devices | Not enough data | |
Device Management | Unifies endpoint management of employee devices | Not enough data | |
Device Enrollment | Registers employee-owned or company-distributed devices for IT access | Not enough data |
Service Desk
Help Desk | A place for users to submit tickets when they require IT help. | Not enough data | |
Incident Reports | Reports based on IT incidents so IT members can prioritize high risk issues and maintain a record of problems and how often they occur. | Not enough data | |
Process Workflow | The ability to create flowcharts and other means to outline specific processes to ensure that all requirements are met. | Not enough data |
Monitoring and Management
Remote Monitoring | Monitor IT asset activity remotely from an administrator terminal. | Not enough data | |
Asset Tracking | Tracks IT assets and financial data. | Not enough data | |
Application Deployment | Releases applications for access on desktop or mobile devices. | Not enough data | |
Patch Management | Automates the updating of security measures on enterprise devices. | Not enough data | |
Multi-Device Management | Allows users to track and control resource allocation across multiple devices. | Not enough data | |
Automation | Automatically allocates resources to optimize loads across devices. | Not enough data | |
Performance Baseline | Sets a standard performance baseline by which to compare live hardware metrics. | Not enough data | |
Real-Time Monitoring | Constantly monitors hardware to detect anomalies in real time. | Not enough data | |
Automation | As reported in 57 Pandora FMS reviews. Automatically allocates resources to address log anomalies. | 89% (Based on 57 reviews) | |
Performance Baseline | Sets a standard performance baseline by which to compare log activity. This feature was mentioned in 55 Pandora FMS reviews. | 91% (Based on 55 reviews) | |
Real-Time Monitoring | As reported in 57 Pandora FMS reviews. Constantly monitors logs to detect anomalies in real time. | 92% (Based on 57 reviews) | |
Multi-Server Management | Allows users to track and control resource spend and loads across multiple servers. 88 reviewers of Pandora FMS have provided feedback on this feature. | 93% (Based on 88 reviews) | |
Automation | Based on 91 Pandora FMS reviews. Automatically allocates resources to optimize loads across servers. | 91% (Based on 91 reviews) | |
Performance Baseline | Based on 92 Pandora FMS reviews. Sets a standard performance baseline by which to compare live server activity. | 92% (Based on 92 reviews) | |
Real-Time Monitoring | Constantly monitors server to detect anomalies in real time. This feature was mentioned in 95 Pandora FMS reviews. | 95% (Based on 95 reviews) | |
Immediate Alert Notification | As reported in 93 Pandora FMS reviews. Ability of the monitoring software to immediately alert the user in case of any issue. | 95% (Based on 93 reviews) | |
Proactive Server Monitoring Software | As reported in 88 Pandora FMS reviews. Deploys remedial actions proactively. If this measure fails, then the user is alerted. | 92% (Based on 88 reviews) |
Organization
Workflow Management | Creates new or streamlines existing workflows to better handle IT support tickets and service. | Not enough data |
Service Management
Ticketing | Tools that help create and manage a ticketing platform that facilitates cross-departamental communication. | Not enough data | |
Remote Access | See feature definition | Controls access to legacy applications, web based applications, networks resources while employees are outside the local area network. | Not enough data |
Service Management | Utilizes data to proactively identify and prioritize IT issues. | Not enough data |
Functionality
Monitoring | Monitors database functionality to verify baselines are maintained or exceeded. | Not enough data | |
Alerting | Sends alerts via email, text, phone, and more when an incident or issue occcurs. | Not enough data | |
Logging | Captures logs for all database functions to garner greater information around issues or failures. | Not enough data | |
Response Time | Monitors database query time for unusual execution times | Not enough data | |
Reporting | Manually and/or automatically generates reports covering database performance | Not enough data | |
Data Visualization | Follows database monitoring live information through graphical dashboards | Not enough data | |
Ticketing System | Provides a service desk for users to submit tickets for IT-related issues. | Not enough data | |
Performance Logging | Tracks action-by-action asset performance with machine- or human-readable logs. | Not enough data | |
Alerting | Creates alerts when tracked assets encounter errors or performance issues. | Not enough data | |
Automation | Automates repetitive tasks associated with IT service operations and maintenance. | Not enough data | |
Performance Monitoring | Based on 110 Pandora FMS reviews. Continuously monitors network performance across the entire span of a network. | 95% (Based on 110 reviews) | |
Alerting | Based on 111 Pandora FMS reviews. Sends alerts via pop-up notifications, texts, emails, or calls regarding network issues or failures. | 95% (Based on 111 reviews) | |
Multi-Network Capability | Based on 106 Pandora FMS reviews. Provides monitoring capabilities for multiple networks at once. | 93% (Based on 106 reviews) | |
Diverse Systems Monitoring | Based on 110 Pandora FMS reviews. Monitor usage and activity on a diverse array of IT systems, e.g., servers, databases, and networks. | 92% (Based on 110 reviews) | |
Real-Time Analytics | Generate real-time high-level and/or in-depth analytics regarding monitored systems activity. 106 reviewers of Pandora FMS have provided feedback on this feature. | 90% (Based on 106 reviews) | |
Observability | Generate insights into IT systems utilizing event metrics, logging, traces, and metadata. This feature was mentioned in 105 Pandora FMS reviews. | 92% (Based on 105 reviews) | |
AI/ML Integration | As reported in 90 Pandora FMS reviews. Integrate AI and/or machine learning capabilities to identify and address potential and active failures and errors. | 89% (Based on 90 reviews) | |
Synthetic Monitoring | As reported in 67 Pandora FMS reviews. Monitors and test apps to address issues before they affect end users. | 93% (Based on 67 reviews) | |
Dynamic Transaction Mapping | Provides dynamic end-to-end maps of every single transaction. 65 reviewers of Pandora FMS have provided feedback on this feature. | 91% (Based on 65 reviews) | |
Load Balancing | As reported in 69 Pandora FMS reviews. Automatically adjusts resources base on application usage. | 92% (Based on 69 reviews) | |
Cloud Observability | As reported in 67 Pandora FMS reviews. Monitors cloud microservices, containers, kubernetes, and other cloud native software. | 94% (Based on 67 reviews) |
Management
Reporting | Provides graphics, dashboards, and general reporting around IT service, assets, and incidents. | Not enough data | |
Administration Console | Provides administrative tools for routine maintenance, upkeep, and tracking. | Not enough data | |
Access Management | Gives administrators control over user privileges and accessibility for IT assets. | Not enough data | |
Asset Management | Gives administrators control over hardware and software resource allocation and tracking. | Not enough data | |
Policy Dictation | Controls policies and configurations across business applications and hardware. | Not enough data | |
Performance Baseline | Based on 106 Pandora FMS reviews. Sets a standard performance baseline by which to compare live network activity. | 92% (Based on 106 reviews) | |
Data Visualization | As reported in 109 Pandora FMS reviews. Charts or graphs live and historical network performance for quick status checking and analysis. | 94% (Based on 109 reviews) | |
Path Analysis | Based on 98 Pandora FMS reviews. Gives insights into which specific network paths are performing suboptimally. | 91% (Based on 98 reviews) | |
Single Pane of Glass | As reported in 93 Pandora FMS reviews. Consolidate IT systems monitoring overviews to a single pane for quick insights. | 90% (Based on 93 reviews) | |
Dashboards and Visualization | Based on 112 Pandora FMS reviews. Offer pre-built and custom reporting and dashboards for quick insights into system states. | 89% (Based on 112 reviews) | |
Performance Baselines | As reported in 109 Pandora FMS reviews. Set expected baselines for system functions. | 91% (Based on 109 reviews) | |
Alerting | As reported in 110 Pandora FMS reviews. Create and distribute detailed alerts via email, phone, and messaging for potential and active failures and errors. | 93% (Based on 110 reviews) |
Monitoring
Usage Monitoring | As reported in 70 Pandora FMS reviews. Tracks infrastructure resource needs and alerts administrators or automatically scales usage to minimize waste. | 96% (Based on 70 reviews) | |
Database Monitoring | As reported in 70 Pandora FMS reviews. Monitors performance and statistics related to memory, caches and connections. | 95% (Based on 70 reviews) | |
API Monitoring | As reported in 68 Pandora FMS reviews. Detects anomalies in functionality, user accessibility, traffic flows, and tampering. | 93% (Based on 68 reviews) | |
Real-Time Monitoring - Cloud Infrastructure Monitoring | As reported in 70 Pandora FMS reviews. Constantly monitors system to detect anomalies in real time. | 96% (Based on 70 reviews) | |
Performance Baselines | 72 reviewers of Pandora FMS have provided feedback on this feature. | 92% (Based on 72 reviews) | |
Performance Analysis | 73 reviewers of Pandora FMS have provided feedback on this feature. | 93% (Based on 73 reviews) | |
Performance Monitoring | 75 reviewers of Pandora FMS have provided feedback on this feature. | 95% (Based on 75 reviews) | |
AI/ML Assistance | 69 reviewers of Pandora FMS have provided feedback on this feature. | 90% (Based on 69 reviews) | |
Multi-System Monitoring | 73 reviewers of Pandora FMS have provided feedback on this feature. | 95% (Based on 73 reviews) |
Analysis
Reporting | As reported in 69 Pandora FMS reviews. Creates reports outlining resource, underutilization, cost trends, and/or functional overlap. | 93% (Based on 69 reviews) | |
Dashboards and Visualizations | Based on 69 Pandora FMS reviews. Presents information and analytics in a digestible, intuitive, and visually appealing way. | 94% (Based on 69 reviews) | |
Spend Forecasting and Optimization | Ability to project spend based on contracts, usage trends, and predicted growth. 67 reviewers of Pandora FMS have provided feedback on this feature. | 94% (Based on 67 reviews) |
Visibility
Dashboards and Visualizations | Presents information and analytics in a digestible, intuitive, and visually appealing way. | Not enough data | |
Alerts and Notifications | Clearly notifies users with relevant information and anomalies in a timely manner. | Not enough data | |
Reporting | Creates reports outlining performance and other relevant metrics. | Not enough data | |
Dashboards and Visualizations | Presents information and analytics in a digestible, intuitive, and visually appealing way. This feature was mentioned in 58 Pandora FMS reviews. | 91% (Based on 58 reviews) | |
Alerts and Notifications | Clearly notifies users with relevant information and anomalies in a timely manner. This feature was mentioned in 59 Pandora FMS reviews. | 91% (Based on 59 reviews) | |
Reporting | As reported in 57 Pandora FMS reviews. Creates reports outlining log activity and relevant metrics. | 90% (Based on 57 reviews) |
Visibility
Dashboards and Visualizations | Presents information and analytics in a digestible, intuitive, and visually appealing way. 93 reviewers of Pandora FMS have provided feedback on this feature. | 91% (Based on 93 reviews) | |
Alerts and Notifications | Based on 95 Pandora FMS reviews. Clearly notifies team members with relevant information and anomalies in a timely manner. | 95% (Based on 95 reviews) | |
Reporting | Creates reports outlining load distribution, performance and other relevant metrics. 95 reviewers of Pandora FMS have provided feedback on this feature. | 91% (Based on 95 reviews) |
Response
Dashboards and Visualization | 74 reviewers of Pandora FMS have provided feedback on this feature. | 92% (Based on 74 reviews) | |
Incident Alerting | This feature was mentioned in 72 Pandora FMS reviews. | 92% (Based on 72 reviews) | |
Root Cause Analysis (RCA) | 65 reviewers of Pandora FMS have provided feedback on this feature. | 90% (Based on 65 reviews) |
Cloud environment support
Server Monitoring For Cloud Deployments | Supports public, hybrid and private cloud environments. 74 reviewers of Pandora FMS have provided feedback on this feature. | 95% (Based on 74 reviews) | |
Software Scaling | Based on 81 Pandora FMS reviews. Software can scale as the enterprises adds more servers to their portfolio virtually. | 93% (Based on 81 reviews) |
Generative AI
AI Text Generation | Allows users to generate text based on a text prompt. | Not enough data | |
AI Text Summarization | Condenses long documents or text into a brief summary. | Not enough data | |
AI Text Generation | Allows users to generate text based on a text prompt. | Not enough data |
