Outreach Reviews & Product Details - Page 8

1. It has a variety of essential features needed

2. It has amazing sequence-creating options

3. extremely customizable

4. Love the UI

5. The insights and reporting on day-to-day activities are amazing and scope of integrations Review collected by and hosted on G2.com.

Nothing in particular except that as a user I don't have the control to customise it, however, its a great tool altogether Review collected by and hosted on G2.com.

I love how seameleslly the platofrm integrates with our CRM as well as lead gen tools such as Prospect. Review collected by and hosted on G2.com.

I wish it offered more varieties in outreach techniques. Perhaps a personalized video for the prospect. That would be inredible to have that on here opposed to having to pull in another company. Review collected by and hosted on G2.com.

It is nice to have the prospect/account records directly on your Nooks power dialer function. Review collected by and hosted on G2.com.

Nothing that comes to mind, Outreach has been a very helpful tool in my outbound efforts. Review collected by and hosted on G2.com.

Outreach has an incredibly powerful backend and the in-app analytics are very strong. Review collected by and hosted on G2.com.

The user interface is pretty shocking. As a user of numerous other sales engagement software, this is really sad. It's unintuitive, confusing, the salesforce integration isn't great and I'd honestly rather use excel...

Ease of use is a key area they can improve on:

- Colour scheme is painful. There is virtually no contrast, making it difficult to navigate (comparing to competitors).

- Information is unintuitively setup across the entire platform.

- Really poor flows adding prospects to sequences or accessing information.

- Static search (really? in 2024?).

- Platform is slow and clunky. Review collected by and hosted on G2.com.

So easy to set up and create sequences and create custom journeys for prospects and customers. Our account manager proactively reaches out to me to help fix issues before the issues cause major problems. I love the service. Review collected by and hosted on G2.com.

I can't really think of anything that I don't like. Best sales automation tool I've ever used. Review collected by and hosted on G2.com.

How much there is to it and the easy of use. Totally worth the price tag Review collected by and hosted on G2.com.

There is a lot to it so the only down site is getting used to it and setting it up but the Outreach team makes it very easy! Review collected by and hosted on G2.com.

As a BDR, everything I need to be successful when prospecting is available to me through Outreach. From past opp history, call recording, tagging across multiple data points, and integrations, Outreach is hands down thee best platform out there. There are a number of features that enable everyone from BDRS, AE, and marketing to do their job effectively. Review collected by and hosted on G2.com.

Nothing, this platform is the absolute best! Nothing matches the intuitive, easy to use and effective tool. Review collected by and hosted on G2.com.

The sequence flow is very easy and it has some strong integrations. Review collected by and hosted on G2.com.

The new dashboard that took affect 9/15/23 that tracks activity takes an insane amount of time to update. What's crazy is the previous dashboard had a refresh button to get new data in real time whenever you wanted it. This made it really easy to keep track of one's own activity (dials, emails, prospects added, tasks completed) throughout the day, or a teams activity as a whole. Now the refresh button doesn't get new data, it checks for an "update", and an update only happens automatically every 15 minutes MINIMUM. Most of the time it's longer. Why did they make a newly designed feature less useful and more clunky? It's incredibly aggravating to use now. Review collected by and hosted on G2.com.

I really like Outreach for its standout features. The user-friendly interface and robust automation capabilities are top-notch, providing effective tools to streamline communication and outreach in sales. The platform's versatility and seamless integration have significantly improved my overall sales experience, making it more efficient and successful in reaching my target audiences. Also, their customer support is above average. Review collected by and hosted on G2.com.

I appreciate Outreach's features, especially its user-friendly interface and powerful automation tools, making sales communication streamlined and efficient. However, I've found the pricing to be relatively high, and as a new user, navigating through all the features posed a bit of a learning curve. There have been instances of technical glitches and system lags, affecting the overall user experience. Review collected by and hosted on G2.com.

integrates well with SFDC, all the tools and features connect and fit together. Robust platform for large companies. Review collected by and hosted on G2.com.

Can be clunky, not the most seamless software. Has almost too many options and features to configure, can take time to get it setup how you want it to. Review collected by and hosted on G2.com.